17R0019_Attachment_C_-_Statement_of_Work.pdf

Department of Education, Federal Student Aid (FSA)

Statement of Work (SOW)

(Attachment C)

Risk Management Office Group Training: Risk Management Training

I. Introduction/Background

The Department of Education, Federal Student Aid (FSA) ensures that all eligible individuals can benefit from federally funded financial assistance for education beyond high school.

FSA's vision is to be the most trusted and reliable source of student financial aid information and services in the nation. As a performance-based organization within the U.S. Department of Education, FSA provides more than $150 billion in grants, loans and work-study, processes more than 20 million applications for federal aid annually, and manages a loan portfolio of over $1 trillion.

The Risk Management Office (RMO) within FSA employs a workforce of 18 and is located in Washington, D.C. To improve our ability and capacity to serve our customers, we are committed to improving performance by refining our methods and processes for identifying, analyzing and mitigating risk within FSA. This commitment means maintaining a willingness to invest in training programs that provide timely and relevant information related to various aspects of risk analysis, assessment, and management.

As a result of participating in this training, participants should be able to:

Discuss current practices related to risk identification, risk analysis, risk management, and risk mitigation in the context of the Enterprise Risk Management

Framework developed by the Committee of Sponsoring Organizations of the

Treadway Commission (COSO). COSO is a joint initiative of five private sector organizations dedicated to providing thought leadership through the development of frameworks and guidance on enterprise risk management, internal control and fraud deterrence.

Describe differences between FSA’s enterprise risk framework and the COSO

Enterprise Risk Management Framework.

Understand Office of Management and Budget (OMB) A-123 requirements and what may be involved in implementing OMB A-123 at FSA and how FSA’s enterprise risk management framework relates to OMB Circular A-123 compliance.

II. Scope of Work

The contractor shall author a two day-long training for FSA Risk Analysts addressing current risk management best practices. Ensuring course content consistency and addressing OMB

A-123 requirements, the contractor will facilitate sessions and will reflect experiential learning practices, adult learning pedagogy, and relevant topics for high performing federal employees.

Tasks – The Contractor shall:

Participate in a kick-off meeting with the FSA Project Manager (PM) and other FSA staff within 15 workdays after contract award to clarify roles and responsibilities, establish timelines, manage logistics, and outline training requirements and materials needed from

FSA.

Hold subsequent meetings and work closely with PM, involved stakeholders, and sponsor(s) to obtain an in-depth understanding of user needs and requirements to design an optimum training for FSA staff

Create a personalized, interactive learning experience based on participants’ assessments focused on FSA’s enterprise risk management framework and implementation of OMB Circular A-123

Identify and determine costs for instructional materials

Facilitate two concurrent one-day sessions to accommodate a maximum of 30 participants

III. Deliverables

Deliverables under this contract may include:

Deliverable Acceptance Criteria

Draft summary of agreements reached during

Kick-off meeting

Draft summary of agreements reached reflecting agreed upon changes

Final summary of agreements reached

Meet with the PM and appropriate RMO staff for a kick-off meeting within 15 days after contract award. PM reviews the draft summary to ensure the accuracy of the agreements reached and provides comments to the contractor within 5 business days of receipt of the draft summary. The contractor and PM come to agreement on changes to be made and provide the final summary of agreements reached within 5 business days of receipt of the PM’s comments.

Draft training materials reflecting agreements PM is satisfied that course will increase reached prior to actual training sessions

Draft training materials reflecting agreed upon changes

Final training materials in PDF format

RMO staff knowledge of current Federal enterprise risk management practices, tailored to FSA, and implementation of

Circular A-123 and that readings/activity handouts for participants are relevant to agreed-upon course curriculum.

PM provides comments on the draft training materials to the contractor within

10 business days of receipt of the draft training materials. PM and contractor discuss the comments and come to agreement on changes to be made. The contractor provides the draft training materials reflecting agreed upon changes and the final training materials to PM within 10 business days of receipt of the

PM’s comments on the draft training materials.

2 Day facilitated in person training with final training materials for all participants

Participants understand the elements of a fully functional enterprise risk management framework, how FSA’s enterprise risk framework relates to the COSO enterprise risk framework, and how FSA’s enterprise risk framework relates to implementation of OMB Circular A-123.

No materials related to FSA’s enterprise risk management program may be used by the contractor for anything other than this training and may not be reproduced by the contractor for anything other than this training. All information concerning FSA’s enterprise risk management program provided to the contractor remains the sole property of the U.S, Department of Education and may not be shared with anyone.

IV. Other Direct Cost

a. Purchase copyright fees for copies of recommended articles, appropriate books and/or any special material needed to conduct learning activities, excluding basic office supplies such as paper, markers, flipcharts, and post-it pads. The contractor will identify the direct cost for use in this training only and the cost for the unlimited use of the U.S. Department of Education. At its discretion, the U.S. Department of Education may pay for only those materials necessary for the training and not for its unlimited use. Should the U.S.

Department of Education only agree to purchase the copyright fees for copies of recommended articles, appropriate books and/or any special material needed to conduct learning activities for the training and not for its unlimited use, the contractor will identify those materials that the U.S. Department of Education may not use as it sees fit without restriction.

V. Estimated Schedule of Deliverables/Due Dates

September 1, 2017 to September 1, 2018.

VI. Place of Performance

The work will be performed at UCP or LBJ, Washington D.C.

VII. Travel

The contractor will be required to travel to Washington D.C. for the two-day facilitated training.

VIII. Key Personnel

The following personnel are considered key personnel by the government: Senior Instructor

Qualifications are listed below:

Senior Instructor Qualifications

a. More than 10 years of training related experience

b. Experience developing and facilitating face-to-face instruction in enterprise risk management

c. Experience conducting enterprise risk management training in a government setting

d. Current knowledge of OMB Circular A-123

e. Oral and written communication skills

IX. Non- X. Period of Performance:

The services of the resulting Task Order are specified in Section VI and shall be not more than 12 months following the date of award.