Citrix_RFQ_06-05-17v2.pdf

Notice Type Request for Quote Response Date June 09, 2017 by Noon Posted Date June 05, 2017 Archive Date Classification Code R NAICS Code 511210 Agency/Office Federal Student Aid Acquisition Location Washington DC Title Software & Maintenance Description(s) Citrix Maintenance Support Software Product Citrix XenApp Platinum Edition

Production

Software Product

Citrix XenApp Platinum Edition

Citrix XenApp

Edition

Citrix XenApp

Edition

Citrix XenApp Platinum Edition

Citrix XenApp Platinum Edition

Serial Number LA- 0000636758-

29201

LA-

0000726633-

27638

LA-

0001139309-

65379

LA-

0001263243-

06083

LA-

0001805614-

16454

License Type Concurrent User

Concurrent

Quantity 75 94 351 100 250

Each of the products listed above will have include the following subscription and software maintenance products:

• Citrix XenApp Platinum Support

• Citrix Access Gateway Universal License

• Citrix Repeater Plug-in

Deliverables

Software licenses and associated maintenance packages will run con-current.

Period of Performance

Base – Year One – July 31, 2017 thru July 30, 2018 Option Year One – July 31, 2018 thru July 30, 2019 Option Year Two – July 31, 2019 thru July 30, 2020 Option Year Three – July 31, 2020 thru July 30, 2021 Option Year Four – July 31, 2021 thru July 30, 2022

Price Quote

Offeror’s shall submit their Price quote using the following format:

See page(s) 2 & 3.

Instruction to Offerors

This will be a firm fixed priced contract.

The software package and associated maintenance must be consistent with that identified in the request for quote.

Responding vendors must be certified Citrix Software and Service re-sellers.

Submitted pricing must consist of one base year, and four (4) one year options.

Written quotes and any accompanying/associated technical brochures shall not be exceed seven (7) pages in length, the page limitation is based on the number of pages when printed single-spaced on 8 ½ x 11 page with 1” margins in 12-point font.

Quotes must be received electronically (e-mail) by Friday, June 09, 2017, NLT 12:00

PM EST.

Primary Point of Contact: Crystal Johnson, 202-377-3663, Crystal.N.Johnson@ed.gov

Andrew Jernell, 202-377-4451, Andrew.Jernell@ed.gov

Contracting Office Address: Union Center Plaza, RM 94E3-A

830 First Street, NE Washington, DC 20202-5405

Evaluation Factors

This contract will be awarded to the responsible offeror who provides the lowest price, including the three options years. Vendors must be certified re-sellers of Fluke software products. The software package and associated maintenance must be consistent with that identified in the request for quote.

(Intentionally Left Blank) mailto:Crystal.N.Johnson@ed.gov mailto:Andrew.Jernell@ed.gov

Pricing Table

CLIN Serial Number

Product Description Quantity Proposed Price

0001 LA-

0000636758- 29201

Citrix XenApp Platinum Edition

• Citrix XenApp Platinum Support

• Citrix Access Gateway Universal License

• Citrix Repeater Plug-in Serial Number

LA-0000636758-29201

0002 LA-

000072663- 27638

Citrix XenApp Platinum Edition

• Citrix XenApp Platinum Support

• Citrix Access Gateway Universal License

• Citrix Repeater Plug-in

0003 LA-

000072663- 27638

Citrix XenApp Platinum Edition

• Citrix XenApp Platinum Support

• Citrix Access Gateway Universal License

• Citrix Repeater Plug-in

0004 LA-

0001263243- 06083

Citrix XenApp Platinum Edition

• Citrix XenApp Platinum Support

• Citrix Access Gateway Universal License

• Citrix Repeater Plug-in

0005 LA-

0001805614- 16454

Citrix XenApp Platinum Edition

• Citrix XenApp Platinum Support

• Citrix Access Gateway Universal License

• Citrix Repeater Plug-in

Total

Terms and Conditions Citrix Software Maintenance

Support

The following terms and clauses are incorporated by reference:

52.212‐4 ‐‐ Contract Terms and Conditions ‐‐ Commercial Items. (May 2015) 52.217‐9

OPTIONS TO EXTEND THE TERM OF THE CONTRACT (MAR 2000)

The Government may extend the term of this contract by written notice to the Contractor within 15 days before the contract expires. The preliminary notice does not commit the Government to an extension. If the Government exercises this option, the extended contract shall be considered to include this option clause. The total duration of this contract, including the exercise of any options under this clause, shall not exceed 48 months.

(End of clause)

52.227‐19 Commercial Computer Software License. (Dec 2007)

(a) Notwithstanding any contrary provisions contained in the Contractor’s standard commercial license or lease agreement, the Contractor agrees that the Government will have the rights that are set forth in paragraph (b) of this clause to use, duplicate or disclose any commercial computer software delivered under this contract. The terms and provisions of this contract shall comply with Federal laws and the Federal Acquisition Regulation.

(b)(1) The commercial computer software delivered under this contract may not be used, reproduced, or disclosed by the Government except as provided in paragraph (b)(2) of this clause or as expressly stated otherwise in this contract.

(a) The commercial computer software may be—

(1) Used or copied for use with the computer(s) for which it was acquired, including use at any

Government installation to which the computer(s) may be transferred;

(2) Used or copied for use with a backup computer if any computer for which it was acquired is inoperative;

(3) Reproduced for safekeeping (archives) or backup purposes;

(4) Modified, adapted, or combined with other computer software, provided that the modified, adapted, or combined portions of the derivative software incorporating any of the delivered, commercial computer software shall be subject to same restrictions set forth in this contract;

(5) Disclosed to and reproduced for use by support service Contractors or their subcontractors, subject to the same restrictions set forth in this contract; and

(6) Used or copied for use with a replacement computer.

(b) If the commercial computer software is otherwise available without disclosure restrictions, the

Contractor licenses it to the Government without disclosure restrictions.

(c) The Contractor shall affix a notice substantially as follows to any commercial computer software delivered under this contract:

Notice‐Notwithstanding any other lease or license agreement that may pertain to, or accompany the delivery of, this computer software, the rights of the Government regarding its use, reproduction and disclosure are as set forth in Government Contract No. .

(End of clause)

39.2‐70 Accessibility of Software (ED 316‐1 ACCESSIBILITY OF SOFTWARE)

The Department of Education (ED) considers universal accessibility to information a priority for all its employees and external customers, including individuals with disabilities.

Under Sections 504 and 508 of the Rehabilitation Act of 1973 (29 U.S.C. sections 794 and

794d,as amended), ED must ensure the accessibility of its programs and activities, specifically its obligation to acquire and use accessible electronic and information technology. ED maintains the manual, "Requirements for Accessible Software Design," to convey the accessibility needs of the Department to the developers and suppliers of computer applications.

To comply with the provisions of this clause, the contractor may use the edition of the ED manual "Requirements for Accessible Software Design" in effect at the date of award of this contract or any more recent edition. A copy of the most recent edition of the manual may be found at http://www.ed.gov/fund/contract/apply/clibrary/software.html

(3) Software delivered to or developed for ED‐‐Except as provided in paragraph (b) or (c) of this clause, all software delivered to or developed for ED, under this contract, for use by ED's employees or external customers must meet all the requirements of the ED manual "Requirements for Accessible Software Design." However, in accordance with paragraph (c) of this clause, the contracting officer may waive a particular requirement of the ED Manual, provided that ED's use of the software will meet the requirements of Sections 504 and 508 of the Rehabilitation Act of 1973 (29 U.S.C. sections 794 and 794d, as amended).

(4) Software enhanced or modified for ED‐‐Any enhancements and other modifications, made under this contract to software for use by ED's employees or external customers, are subject to the requirements of paragraph (a) of this clause, regardless of where or how the software was first developed. Except as otherwise specified elsewhere in the contract schedule, the contractor is only required to ensure that enhancements or modifications (not other, preexisting features or components) of the software fully comply with the accessibility requirements of paragraph (a).

However, the contractor is encouraged point out any preexisting features or components that do not meet accessibility requirements and to suggest solutions to ensure the software complies.

(5) Waiver of requirements‐‐It is recognized that new technologies may provide solutions that are not envisioned in or consistent with the provisions of the manual "Requirements for Accessible Software Design." Also, compliance with certain requirements of the manual may not be feasible for the particular software required. In such extraordinary circumstances, the contracting officer may grant a waiver, in writing, to any requirement of the manual or of this clause if it furthers a public interest of ED and will not significantly impair ED's ability to ensure accessibility of its programs and activities to all its employees and external customers, including individuals with disabilities. To request a waiver, the contractor shall notify the contracting officer in writing, listing the specific accessibility requirements that would not be met and explaining how the accessibility of a particular feature can be achieved by alternative means or why it is not feasible to make a feature of the software accessible.

(6) Condition of payment‐‐The contractor agrees that compliance with the provisions of this clause upon delivery of the software to ED is a condition of payment under this contract.

ED 317‐1 ACCOMMODATION/ACCESSIBILITY FOR THE DISABLED (OCT 1999)

The acquisition and management of Federal Information Processing (FIP) resources shall be conducted in a manner that ensures access to computer and telecommunications products and services by all individuals, both federal employees and the public sector, including individuals with disabilities. The acquisition, management and utilization of FIP resources are subject to the computer accommodation and information accessibility for individuals with disabilities contained in Section 508 of the Workforce Investment Act of 1998, P.L. 105‐220; Telecommunications Act of 1996,P.L. 104‐104 February 1996, 110 Stat. 56; and in the Telecommunications Accessibility Enhancement Act, P.L. 100‐542 October 1988. FIP resources required under this contract include computer accommodation and information accessibility where the goal is to ensure full access, integration, and continuity of support to all individuals, including individuals with disabilities.

"Computer accommodation" means the acquisition or modification of FIP resources to minimize the functional limitations of individuals with disabilities so as to promote productivity and provide access to work‐related or public information resources. "Individuals with disabilities" are individuals with limitations of vision, hearing, speech and/or mobility. The contractor shall ensure that FIP resources are equally provided to all individuals, including individuals with disabilities.

FSA 27‐1 LABELING OF DOCUMENTS. (JUN 2007)

The Contractor shall not label any data produced in performance of this contract in a way that would restrict the Government's right to use or release the information. If applicable, the Contractor shall include a legend that identifies sensitive data that should not be released for security reasons. Under FAR clause 52.227‐14, Rights in Data‐General (or 52.227‐15, ‐16, ‐17) clause, this data may be used for any purpose the Government deems appropriate. Deliverables shall not contain vendor‐specific logos, mottos, watermarks, or holograms.

The Contractor shall not use, particularly for proposals, U.S. Government logos, such as the U.S.

Department of Education or Federal Student Aid.

FSA 32‐1 INVOICE PROCEDURES. (MAR 2012)

The Contractor must submit an invoice via mail, fax, or e‐mail for this contract in order to be paid for products and/or services rendered. For Prompt Payment Act purposes, Invoices received after 3 p.m. will be processed on the next business day.

Federal Student Aid's "Designated Billing Office" (DBO) is:

US Department of Education Union Center Plaza Federal Student Aid Administration 830 First Street, NE – Suite 54B1 Washington, D.C. 20201‐0001 E‐mail: InvoiceAdmin@ed.gov

Fax: (202) 275‐3477

A contractor shall also simultaneously submit copies of the invoice to the Contracting Officer (CO) and one to the Contracting Officer's Representative (COR). The CO and COR should receive copies via the same means as the invoice sent to the DBO.

When submitting an invoice via mail, the Contractor shall submit the original invoice and two copies of the invoice.

At a minimum, the following items must be addressed in order for the invoice to be considered “proper” for payment:

• Name and Address of the Contractor.

• Invoice Number and Invoice Date.

• The Contract number, contract line item, and if applicable, the order number.

• Description, quantity, unit of measure, unit price, and extended price of the delivered item mailto:InvoiceAdmin@ed.gov or service, as defined in the contract or order.

• Terms of any offered prompt payment discount.

• Name, title, and phone number of persons to be notified in event of a defective invoice.

• The period of time covered by the invoice.

• Totals, supported by subtotals, and subtotals should be supported by detail (i.e.

documentation for categories of labor, hours performed, unit prices) and deliverables provided.

• If required by this contract or order, receipts must be provided to support documentation of “other direct costs” (ODCs) or materials.

• Special instructions for finance payments:

Invoices for finance payments shall specifically and prominently identify the payment request as follows:

REQUEST FOR FINANCING PAYMENT

Finance payments are not subject to the Prompt Payment Act. Failure to identify the invoice as a request for financing may result in delay of payment. Invoices that are identified as Requests for Finance Payments shall only include the finance payments listed in the contract. Requests for finance payments shall not be combined with other types of invoice payments.

FSA 42‐1 POST AWARD EVALUATION OF CONTRACTOR PERFORMANCE (JUL 2012)

Interim and final evaluations of contractor performance will be prepared on this contract in accordance with FAR 42.15. The system utilized to record past performance evaluations is the Contractor Performance Assessment Reporting System (CPARS), which is a feeder system for the Past Performance Information Retrieval System (PPIRS). The Contractor shall designate a CPARS Representative to administer evaluations for the Contractor. The Representative shall be responsible for reviewing and commenting on proposed ratings and remarks for all assessments forwarded by the Contracting Officer. The first Interim CPAR report shall be assessed after 12 months of contract performance, with Interim reports assessed every 12 months thereafter. If the award value is over the Simplified Acquisition Threshold, and the period of performance is shorter than 12 months, the evaluation shall be assessed at the completion of work. The Contractor will be permitted thirty (30) days to review the evaluation and to submit additional information or a rebutting statement in CPARS.

If the Contractor does not comment during the review period, the report shall be finalized after

(30) days. The Final contract performance evaluation will be prepared at the time of completion of work. Any disagreement between the parties regarding an evaluation will be referred to the next higher level above the Contracting Officer, whose decision will be final. Copies of the evaluation, contractor responses, and review comments, if any, will be retained as part of the contract file, and will be used to support future award decisions. Copies of completed evaluations can be obtained in CPARS and PPIRS.

(2) –70 CONTRACTING OFFICER’S REPRESENTATIVE (COR) (MAR 2011)

(i) The Contracting Officer's Representative (COR) is responsible for the technical aspects of the project, technical liaison with the contractor, and any other responsibilities that are specified in the contract. These responsibilities include inspecting all deliverables, including reports, and recommending acceptance or rejection to the contracting officer.

(ii) The COR is not authorized to make any commitments or otherwise obligate the Government or authorize any changes that affect the contract price, terms, or conditions. Any contractor requests for changes shall be submitted in writing directly to the contracting officer or through the COR. No such changes shall be made without the written authorization of the contracting officer

(iii) The COR's name and contact information: Cynthia Freshley Contracting Officer’s Representative Technology Office

Federal Student Aid U.S. Department of Education 830 First Street N.E. Washington, DC 20202

Office: (202)377‐4371 cynthia.freshley@ed.gov

(iv) The COR may be changed by the Government at any time, but notification of the change, including the name and address of the successor COR, will be provided to the contractor by the contracting officer in writing.

(3) ‐1 DEFINITIONS – DEPARTMENT OF EDUCATION. (MAR 2011)

(a) The definitions at FAR 2.101 are appended with those contained in Education Department Acquisition Regulations (EDAR) 3402.101.

(b) The EDAR is available via the Internet at http://www.ed.gov/policy/fund/reg/clibrary/edar.html.

mailto:cynthia.freshley@ed.gov mailto:cynthia.freshley@ed.gov http://www.ed.gov/policy/fund/reg/clibrary/edar.html

(End of Clause)

3452.224–70 RELEASE OF INFORMATION UNDER THE FREEDOM OF INFORMATION

ACT (MAR 2011)

By entering into a contract with the Department of Education, the contractor, without regard to proprietary markings, approves the release of the entire contract and all related modifications and task orders including, but not limited to: (1) Unit prices, including labor rates; (2) Statements of Work/Performance Work Statements generated by the contractor; (3) Performance requirements, including incentives, performance standards, quality levels, and service level agreements;(4) Reports, deliverables, and work products delivered in performance of the contract (including quality of service, performance against requirements/standards/service level agreements); (5) Any and all information, data, software, and related documentation first provided under the contract; (6) Proposals or portions of proposals incorporated by reference; and (7) Other terms and conditions.

3452.227‐72 Use and Non‐Disclosure Agreement (MAR 2011)

(a) Except as provided in paragraph (b) of this clause, proprietary data, technical data, or computer software delivered to the Government with restrictions on use, modification, reproduction, release, performance, display, or disclosure may not be provided to third parties unless the intended recipient completes and signs the use and non‐disclosure agreement in paragraph (c) of this clause prior to release or disclosure of the data.

(1) The specific conditions under which an intended recipient will be authorized to use, modify, reproduce, release, perform, display, or disclose proprietary data or technical data subject to limited rights, or computer software subject to restricted rights must be stipulated in an attachment to the use and non‐disclosure agreement.

(2) For an intended release, disclosure, or authorized use of proprietary data, technical data, or computer software subject to special license rights, modify paragraph (c)(1)(iv) of this clause to enter the conditions, consistent with the license requirements, governing the recipient's obligations regarding use, modification, reproduction, release, performance, display, or disclosure of the data or software.

(b) The requirement for use and non‐disclosure agreements does not apply to Government contractors that require access to a third party's data or software for the performance of a Government contract that contains the 3452.227‐73 clause, Limitations on the use or disclosure of Government‐furnished information marked with restrictive legends.

(c) The prescribed use and non‐disclosure agreement is:

USE AND NON‐DISCLOSURE AGREEMENT

The undersigned, [Insert Name], an authorized representative of the [Insert Company Name], (which is hereinafter referred to as the “recipient”) requests the Government to provide the recipient with proprietary data, technical data, or computer software (hereinafter referred to as “data”) in which the Government's use, modification, reproduction, release, performance, display or disclosure rights are restricted. Those data are identified in an attachment to this agreement. In consideration for receiving such data, the recipient agrees to use the data strictly in accordance with this agreement.

(1) The recipient shall—

(i) Use, modify, reproduce, release, perform, display, or disclose data marked with Small

Business Innovative Research (SBIR) data rights legends only for government purposes and shall not do so for any commercial purpose. The recipient shall not release, perform, display, or disclose these data, without the express written permission of the contractor whose name appears in the restrictive legend (the contractor), to any person other than its subcontractors or suppliers, or prospective subcontractors or suppliers, who require these data to submit offers for, or perform, contracts with the recipient. The recipient shall require its subcontractors or suppliers, or prospective subcontractors or suppliers, to sign a use and non‐disclosure agreement prior to disclosing or releasing these data to such persons. Such an agreement must be consistent with the terms of this agreement.

(ii) Use, modify, reproduce, release, perform, display, or disclose proprietary data or technical data marked with limited rights legends only as specified in the attachment to this agreement. Release, performance, display, or disclosure to other persons is not authorized unless specified in the attachment to this agreement or expressly permitted in writing by the contractor.

(iii) Use computer software marked with restricted rights legends only in performance of contract number [insert contract number(s)]. The recipient shall not, for example, enhance, decompile, disassemble, or reverse engineer the software; time share; or use a computer program with more than one computer at a time. The recipient may not release, perform, display, or disclose such software to others unless expressly permitted in writing by the licensor whose name appears in the restrictive legend.

(iv) Use, modify, reproduce, release, perform, display, or disclose data marked with special license rights legends [To be completed by the contracting officer. See paragraph (a)(2) of this clause. Omit if none of the data requested is marked with special license rights legends].

(2) The recipient agrees to adopt or establish operating procedures and physical security measures designed to protect these data from inadvertent release or disclosure to unauthorized third parties.

(3) The recipient agrees to accept these data “as is” without any Government representation as to suitability for intended use or warranty whatsoever. This disclaimer does not affect any obligation the Government may have regarding data specified in a contract for the performance of that contract.

(4) The recipient may enter into any agreement directly with the contractor with respect to the use, modification, reproduction, release, performance, display, or disclosure of these data.

(5) The recipient agrees to indemnify and hold harmless the Government, its agents, and employees from every claim or liability, including attorney’s fees, court costs, and expenses arising out of, or in any way related to, the misuse or unauthorized modification, reproduction, release, performance, display, or disclosure of data received from the Government with restrictive legends by the recipient or any person to whom the recipient has released or disclosed the data.

(6) The recipient is executing this agreement for the benefit of the contractor. The contractor is a third party beneficiary of this agreement who, in addition to any other rights it may have, is intended to have the rights of direct action against the recipient or any other person to whom the recipient has released or disclosed the data, to seek damages from any breach of this agreement, or to otherwise enforce this agreement.

The recipient agrees to destroy these data, and all copies of the data in its possession, no later than 30 days after the date shown in paragraph (8) of this agreement, to have all persons to whom it released the data do so by that date, and to notify the contractor that the data have been destroyed.

(7) This agreement shall be effective for the period commencing with the recipient's execution of this agreement and ending upon [Insert Date]. The obligations imposed by this agreement shall survive the expiration or termination of the agreement.

[Insert business name.] Recipient's Business Name [Have representative sign.] Authorized Representative [Insert date.] Date [Insert name and title.] Representative's Typed Name and Title

3452.239‐70 Internet Protocol Version 6 (MAR 2011)

(a) Any system hardware, software, firmware, or networked component (voice, video, or data) developed, procured, or acquired in support or performance of this contract shall be capable of transmitting, receiving, processing, forwarding, and storing digital information across system boundaries utilizing system packets that are formatted in accordance with commercial standards of Internet protocol (IP) version 6 (IPv6) as set forth in Internet Engineering Task Force (IETF) Request for Comments (RFC) 2460 and associated IPv6‐related IETF RFC standards. In addition, this system shall maintain interoperability with IPv4 systems and provide at least the same level of performance and reliability capabilities of IPv4 products.

(b) Specifically, any new IP product or system developed, acquired, or produced must—

(1) Interoperate with both IPv6 and IPv4 systems and products; and

(2) Have available contractor/vendor IPv6 technical support for development and implementation and fielded product management.

(c) Any exceptions to the use of IPv6 require the agency's CIO to give advance, written approval.