ECP Performance Work Statement.pdf

PERFORMANCE WORK STATEMENT (PWS)

Training and Doctrine Command (TRADOC) Combined Arms Center (CAC), Army University

Vice Provost for Learning Systems Enterprise Classroom Program

GENERAL INFORMATION

1. GENERAL: This is a non-personal services contract to provide turnkey classroom technology classroom Sustainment and Technology t services as specified in each task order (TO) issued against this master indefinite delivery/indefinite quantity (IDIQ) contract vehicle. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1. Description of Services/Introduction: This Master IDIQ contract vehicle and its TOs require the contractor to provide all personnel, equipment, supplies, facilities, transportation, tools, materials, other items and non-personal services necessary to provide turnkey classroom technology classroom audio visual (AV) technology and sustainment as defined in this Performance Work Statement except for those items specified as government furnished property and services. For a true turnkey classroom technology solution, the contractor shall be responsible for centrally coordinated management of all functions of the process to include but not limited to analysis, design, engineering, technology solutions, integration, maintenance, repair, sustainment, procurement and installation of AV components and mobile carts with all associated peripherals as designated in the PWS.

1.2. Background: The TRADOC Enterprise Classroom Program (ECP) effort establishes and upgrades Army schoolhouse residential classrooms to a digital learning environment and sustains existing classrooms in the ECP inventory. ECP ensures standards of interoperability, compatibility, scalability and sustainability that contribute to operational and sustainment efficiencies and maximize Soldier training outcomes. These digital classrooms principally support approved instructional methodologies and instruction associated with resident training and education courses. ECP Classrooms may include the integration of any combination of technology, audiovisual equipment, software, classroom infrastructure (i.e. instructor podiums, student desks) and cabling. The contractor shall connect all infrastructure and communications to a local or Department of Defense (DOD) network or the Global Information Grid. This effort provides analysis, design, engineering, technology solutions, integration, facility rehabilitation and technology installation of four main classroom configurations. The Lecture classrooms (Basic, Standard, and Enhanced) are comprised of an Instructor Presentation System (IPS); Collaboration classrooms contain an IPS, and student pods with displays for small group interactions with networked student computers; Simulation classrooms contain an IPS with a control panel to leverage a variety of digital inputs supporting course content, technology that supports simulation enabling technology (virtual reality, augmented reality, touch screen devices, etc.) and may include student pods with displays for instructor facilitation; Mobile classrooms are a variation of classrooms with self-contained presentation systems on a stand capable of being moved into and around classrooms, equipment bays or vehicle storage facilities. Classroom types are discussed in detail in paragraph 5.4.1

1.3. Objective: The overarching objective of this requirement is to provide the expertise and resources to provide and sustain classrooms within TRADOC and non-TRADOC Center of Excellence (COE)s/Schools to ECP standards and effectively manage performance in a systematic, coordinated and integrated process that ensures quality workmanship and the delivery, installation, sustainment and support of fully-operational turnkey classroom technology digital classroom capabilities that meet Army training standards and requirements. The contractor shall possess the capability to manage multiple task orders simultaneously at multiple locations across the Continental United States (CONUS). The contractor must also be capable of providing a team of highly qualified personnel that will be able to execute classroom technology modernization and sustainment requirements. Often these requirements are very fluid, dynamic, and can vary by school and location. Requirements can develop with little warning and in unexpected volumes. The contractor must be able to respond to unexpected surge requirements with adequate numbers of personnel, even when the workload volume is at levels not seen before and with very little advance notice.

1.4. Scope: The ECP scope includes a full range of services and solutions necessary for the Army to satisfy its support of the institutional training domain infrastructure throughout CONUS. Classroom Technology and Sustainment requires classroom audiovisual and IT services-based solutions under which a contractor may be required to provide a full range of equipment and software associated with those services. In addition to equipment and software, classroom rehabilitation may be required prior to the installation of the technology to provide a total technology solution. The types of services and solutions required for this acquisition will fall under the following IT is the intent of the Government to establish a scope that is broad and sufficiently flexible to satisfy requirements that may change over the period of performance and are fully comprehensive so as to embrace the full complement of services that relate to classroom training technology and sustainment. The Government has a need to provide turnkey classroom technology digital classrooms and annually sustain 4,000 over the contract’s ordering period subject to available funds.

1.5. Period of Performance: The ordering period will be three (3) years. Performance under task orders or associated options may extend beyond the ordering period.

1.6. General Information

1.6.1. Quality Control: The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS and each TO. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means to assure the Government and Contractor complies with the requirement of the contract. The Contractor shall submit its QCP to the Contracting Officer Representative (COR) and Contracting Officer (KO) within 10 business days after contract and task order award for review and approval. After acceptance of the quality control plan, the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to the QC system.

1.6.2. Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.3. Recognized Holidays: The following days are the established legal public holidays. Work at Government sites shall not normally take place on Federal holidays or weekends (but may be required on an ad hoc basis due to training ready dates and classroom availability) unless directed by the Contracting Officer (KO) on individual task orders.

New Year’s Day 1st day of January Martin Luther King Jr.'s Birthday 3rd Monday of January Presidents Day 3rd Monday of February Memorial Day last Monday of May Juneteenth 19th day of June Independence Day 4th day of July Labor Day 1st Monday of September Columbus Day 2nd Monday of October Veterans Day 11th day of November Thanksgiving Day 4th Thursday of November Christmas Day 25th day of December

1.6.4. Hours of Operation: The contractor is responsible for conducting business, between the hours of 8:00 A.M.

through 5:00 P.M Eastern Standard/Daylight Savings Time, Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts, the contractor is not reimbursed when the government facility is closed for the above reasons. The Contractor must maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is open for the above reasons. The Contractor may also be required to work off-hours and/or weekends to support training ready dates and classroom availability as identified in individual task orders.

1.6.5. Place of Performance: The place(s) of performance shall be identified at the task orders level. Program services shall be provided in support of the Enterprise Classroom Programs (ECP) at Government Facilities located at Fort Eustis, [Joint Base Langley Eustis], Virginia. Services include but are not limited to Electrical Engineering and System Analysis Support, as described in the PWS. The Contractor personnel shall be required to work on site and perform some travel within the Continental U.S. Locations and duration of travel will be established and funded, subject to Not-To-Exceed (NTE) limitations, during performance of contract. (Travel is subject to needs and is yet to be determined). Locations are described in paragraph 5.1 of this PWS and include Government or Contractor sites within CONUS. Additionally, the Government may authorize teleworking if warranted or situations arise (i.e., public health concerns, pandemics, national emergencies or base closures) No additional cost is authorized or billable for teleworking expense.

1.6.6. Type of Contract: This is a Single Award Indefinite Delivery/ Indefinite Quantity (IDIQ) contract vehicle with Fixed Price (FP) task orders.

1.6.7. Security Requirements: Contractor personnel performing work under this contract must have the appropriate access level as specified in each individual task order at time of the proposal submission and shall maintain the level of security required for the life of the contract.

1.6.7.1. Physical Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

16.7.2. Anti-terrorism/Operations Security (AT/OPSEC)

1.6.7.2.1. Anti-Terrorism (AT) Level I Training. All contractor employees, to include subcontractor employees that require access to Army installations, facilities and controlled access areas shall complete AT Level I Awareness Training within 30 calendar days after contract start date. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the COR within five (5) calendar days after completion of training by all employees and subcontractor personnel. AT Level I Awareness Training for non-CAC holders is available at the following website: https://jko.jten.mil/courses/atl1/launch.html

1.6.7.2.2. Access and General Protection/Security Policy and Procedures. Contractor and all associated sub-contractor employees shall provide to the Government all information required for background checks to meet installation access requirements. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.6.7.2.2.1. Contractors Requiring Common Access Card (CAC). Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014-05. The contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DOD facility and access, via logon, to DOD networks on-site or remotely; (2) Remote access, via logon, to a DOD network using DoD-approved remote access procedures. Alternatively, physical access to multiple DOD facilities or multiple non-DoD federally controlled facilities on behalf of the DOD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management.

1.6.7.2.2.2. Contractors that do not require CAC but require access to a DOD facility or installation. Contractor and all associated sub-contractor employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (Army

Directive 2014-05/AR 190-13). In addition, applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative), in accordance with status of forces agreements and other theater regulations.

1.6.7.2.3. Cyber Security Training. All contractor employees and associated subcontractor employees must complete DoD Cyber Awareness Challenge Training (formerly Information Assurance Awareness Training) before issuance of network access, and annually thereafter.

1.6.7.2.3.1. Army Training Certification Tracking System (ATCTS) registration for contractor employees who require access to government information systems. All contractor employees with access to a government information system must be registered in the ATCTS (Army Training Certification Tracking System) at commencement of services and must successfully complete the DOD Cyber Awareness Challenge Training prior to access to the IS and then annually thereafter.

1.6.7.2.4. iWATCH Training. The contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity Anti-Terrorism Officer). The contractor shall use this locally developed training to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. Contractor shall complete training within 30 calendar days of contract award. New contractor employees shall complete training within seven business days of commencing performance under this contract. The Contractor shall report the training results to the COR no later than five calendar days after conducting the training.

1.6.7.2.5 Information Technology (IT)/Security Requirements. Investigations shall be opened and scheduled with the Office of Personnel Management and favorably reviewed by the Government. The Government will submit background investigations for positions that require a Common Access Card and/or IT access only. For Contractors, the minimum requirement for access to federal information systems is as follows: IT- I access, a Single Scope Background Investigation (SSBI/SF 86); IT-II access, a NACLC (SF 86); and IT- III access, a Tier 1 (T1) (SF 85).

Prior to CAC issuance, the NAC (FBI 10-point FBI fingerprint check) and completed without adverse comment, and the Tier 1 (T1) or equivalent must be scheduled/opened at OPM. CACs will not be issued before the fingerprint check results have been completed and the investigation has been submitted to OPM and favorably reviewed by the Government. Fingerprints and the appropriated investigation will be submitted the Government.

1.6.7.2.6 Threat Awareness and Reporting Program (TARP) Training. All contractor employees, including subcontractors, assigned to this contract shall complete TARP training must receive annual TARP training by a CI agent or other trainer as specified in 2-4b within 30 days of task order award and then annually thereafter.

Completion of training shall be reported to the COR.

1.6.7.2.7 Sexual Harassment/Assault Response and Prevention (SHARP). All contractor employees, including subcontractors, assigned to this contract shall complete SHARP training within 30 days of task order award and then annually thereafter. The COR will ensure contractors are notified of available training. Completion of training shall be reported to the COR. (Ref AR 600-20).

1.6.8. Special Qualifications:

1.6.8.1. CAD Specialist shall have a minimum of five (5) years' experience and certifications to include Certified Technology Specialist - Designer (CTS-D), Certified Technology Specialist - Installer (CTS-I), Digital Media Certified - Designer (DMC-D), and Audiovisual and Integrated Experience Association (AVIXA).

1.6.8.2. In addition, design and technology installation teams shall have at least one certified classroom control system programmer to include Crestron Programmer certification, at least two audio certified programmers, and at least one certified Master Electrician available to support TO requirements.

1.6.8.3. All personnel performing on-site sustainment support services and staffing the Sustainment Technology Support Desk shall be Audio Visual Technicians and Audio-Visual Engineer(s) accredited and certified under International Organization for Standardization/International Electro-technical Commission 17024, in order to execute each task order. As administered in the United States by the American National Standards Institute through the International Organization of Standardization and the International Electro-technical Commission. These qualifications shall include:

1.6.8.3.1. Required audiovisual certification.

1.6.8.3.1.1. (CTS minimum) or AVIXA Certified Audiovisual Technology Specialist Installation (CTS-I).

1.6.8.3.1.2. Intermediate Touch Screen Programming Certification.

1.6.8.3.1.3. Additional audiovisual certification as required to execute each Task Order and may include:

AVIXA Certified Technology Specialist Design (CTS-D).

Intermediate Crestron Touch Screen Programming.

1.6.8.4. The Contractor is responsible for ensuring that personnel responsible for the Classroom Repository database have the following training/certifications:

1.6.8.4.1. Base Line Computing Environment Training (Certificate of Training Only):

Cyber Security Fundamentals (https://ia.signal.army.mil/IAF/default.asp) SQL Server 2012 MCSA (70-461, 70-462, 70-463) Oracle Certified Associate, Java SE 8 Programmer 1Z0-803 and/or Oracle Certified Associate, Java 11 SE

Programmer 1Z0- 80

1.6.8.4.2. Required Certification Training:

CompTIA Security + Certification (http://certification.comptia.org/certifications/security)

1.6.8.4.3 The contractor shall provide a copy Certificate of Training to the COR within 30 days after contract award and within 15 days of newly hired employee.

1.6.9. Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR) as appropriate, may meet periodically (e.g., monthly) with the contractor to review the contractor's performance. At these meetings, the contracting officer will apprise the contractor of how the Government views the contractor's performance and the contractor will apprise the Government of problems, if any experienced. Resolution actions shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.10. Contracting Officer Representative (COR): The (COR) will be identified by separate letter for the basic contract and for each individual task order. The COR (only) monitors all technical aspects of the contract and assists in contract administration. The COR authorization includes the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract. In addition, issue written interpretations of technical requirements, including Government drawings, designs, and specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially regarding changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.11. Key Personnel:

1.6.11.1. For the overarching IDIQ contract, the Contractor shall provide a Program Manager (Program Manager I) who shall be responsible for the performance of all task order work and will be co-located with the government POCs to provide services in support of the Enterprise Classroom Programs (ECP) at government facilities at Bldg.

1900 Jackson Ave, Fort Eustis VA. 23604. The name of this person and an alternate who shall act for the Contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between 8:00 a.m. to 4:30 p.m.

Eastern Standard/Daylight Savings time, Monday thru Friday except Federal holidays or when the government facility is closed for administrative reasons. The contractor shall meet the following qualifications:

Minimum/General Experience - Ten years of progressive technical or managerial experience in information resources management. Six years supervising and managing of substantive IT/Telecommunications projects. Two years managing large and complex projects involving a large number of people in subordinate groups and diverse locations. Functional Responsibility - Manages substantial contract support operations involving personnel at diverse locations. Organizes, directs, and coordinates planning and production of all contract support activities.

Must have demonstrated communications skills with all levels of management. Interfaces with Government managers including the, KO, COR and the Contracting Officer's Technical Representative (COTR). Under stringent timeframes, assembles and recruits' personnel necessary to perform assigned tasks. Establishes and alters (as necessary) management structure to effectively direct contract support activities. Assigns, schedules, and reviews work of subordinates. Ensures conformance to task specifications and contract provisions. Interprets policies, purposes, and goals of the organization for subordinates. Must be capable of negotiating and making binding decisions for the company. The Program Manager shall oversee projects from original concept through final implementation. Responsible for developing work plans, schedules, project estimates, resource plans, and status reports. Conducts project meetings and is responsible for deliverable tracking and analysis. Manages the integration of all contract tasks and tracks and reviews deliverables. Demonstrated experience with preparing executive level briefs, summaries, presentations, situation reports, management reports and other high-level communications

1.6.11.2. The key personnel performing Operational, Electrical, classroom design and database programming/sustainment support are considered essential to the work being performed under this contract and shall be co-located to provide services in support of the Enterprise Classroom Programs (ECP) at government facilities at Bldg. 1900 Jackson Ave, Fort Eustis VA. 23604 as described here and in the PWS:

System Programmer I (data base programming sustainment support) - Minimum/General Experience A minimum of five years' experience, of which at least three years must be specialized. Specialized experience includes IT systems analysis and programming. Must demonstrate the ability to work independently or under only general direction. Functional Responsibility - Creates and/or maintain operating systems, communications software, database packages, compilers, assemblers, and utility programs. Modifies existing software and creates special-purpose software to ensure efficiency and integrity between systems and applications. Minimum Education - A Bachelor' s degree in Computer Science, Information Systems, Engineering, Business, or other related scientific or technical discipline. A Master of Sciences degree in Computer Science, Information Systems, Engineering, Business, or other related scientific or technical discipline will be considered equivalent to one-year specialized experience and two years general experience. Information Systems, Engineering, Database Management or related field, shall be trained in Micro Strategy BI architecture, desktop and web development, Sybase, Microsoft SQL Server and programming languages in designing, developing, implementing and maintaining Microsoft Web and Directory Servers, Domain Name Servers, VMWare vSphere Servers, Microsoft SQL Servers/Database Servers and Real Virtual Network Computing Protocol Servers. programming experience in ASP.Net, Transact Structured Query Language, Virtual Basic.NET, Cascading Style Sheet Scripting and the design/implementation/maintenance of Web Parts. Shall have experience in design/development/maintenance of Platform as a Service in a cloud environment.

Shall have experience in Microsoft Visual Web Developer 2010, Microsoft Visual Studio 2010, Microsoft SQL Server Reporting Services and SQL Power Architect applications. experience in database modeling and simulation and administration (Creating Entity Relationship Diagrams; developing, implementing and maintaining database model/metadata utilizing database normalization methodologies; designing, implementing & maintaining data referential integrity; developing, implementing and maintaining database schema from database model; web site design, implementation and maintenance and designing, implementing and maintaining complex reports/graphs/dashboards). Must demonstrate experience in analyzing organizational business processes, identifying and quantifying business reporting and data analysis requirements and performing complex data analysis in support of those processes and reporting requirements.

Senior Systems Engineer / Analyst - Minimum/General Experience - A minimum of six years' experience, of which at least three years must be specialized. Specialized experience includes analysis and design of audio/visual hardware solutions on complex systems for educational venues such as classrooms and educational laboratories.

Must be able to demonstrate the ability to formulate specifications for CAD engineers for use in designing A/V installation plans. General experience includes increasing responsibilities in assignments of a technical nature.

Proven understanding and application of Government documentation standards. Proven ability to work independently or under only general direction on complex application problems involving all phases of systems analysis is required. Minimum Education - Bachelor of Science Electrical Engineering in a recognized scientific, technical, business, or other related discipline. Demonstrated experience with development of audiovisual and networking designs to support classroom training. Experience in developing and preparing documents in support of electrical designs and implementation. Experience developing hardware and software interfaces to support classroom infrastructures, engineering and power schematics for classroom system architectures. Ability to develop specifications for digital technologies, networking, for compatibility, interoperability, and scalability. Must be capable of working independently. Must be able to use technology briefings, documents, web sites, and related system information. Must be familiar with and have a working knowledge of Microsoft Office 2013/2016 and earlier products to include Outlook/Word/Excel/Visio.

Management Analyst - Minimum/General Experience - A minimum of six years' experience, of which at least three years must be specialized. Specialized related scientific or technical discipline. Functional Responsibility - Conduct organizational studies and evaluations, design systems and procedures, conduct work simplification and measurement studies, and prepare operations and procedures manuals to assist management in operating more efficiently and effectively. Minimum Education - A bachelor's degree in computer science, Information Systems, Engineering, Business, or other related scientific or technical discipline or a total of 6 years of specialized experience in one or more of the fields identified.

The Contractor personnel shall be required to work on site and perform some travel within the Continental U.S.

Locations and duration of travel will be established and funded, subject to Not-To-Exceed (NTE) limitations, during performance of contract. (Travel is subject to needs and is yet to be determined). Before removing, replacing, or diverting any of these specified personnel, the Contractor shall: (1) Notify the Contracting Officer and Contract Officer Representative 30 days in advance; (2) Submit justification (including proposed substitutions) in sufficient detail to permit evaluation of the impact on this contract; and (3) obtain a replacement of these key positions within 90 days of the position becoming vacant, (4) obtain the Contracting Officer's written approval for replacement.

1.6.12. Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is disclosed. The Contractor and all associated subcontractors shall provide each employee an Identification (ID) Badge, which includes at a minimum, the Company Name, Employee Name and a color photo of the employee. Contractors shall year ID Badges at all times during which the employee is performing work under this contract. Each contractor employee, to include subcontractor employee, shall wear the ID Badge in a conspicuous place on the front of exterior clothing and above the waist except when safety or health reasons prohibit. The Contractor shall be responsible for collection of ID Badges upon completion of the contract or termination of employee. The Contractor shall furnish a listing of issued identification cards to the COR and provide updates as needed to reflect Contractor and Subcontractor personnel changes.

1.6.13. Contractor Travel: Task Order related travel costs to include travel, lodging and meals are reimbursable, may be required, and will be specified in each individual task order. All travel requirements (including plans, agenda, itinerary, or dates) shall be pre-approved by the Government. Costs for travel shall be billed in accordance with the regulatory implementation of Public Law 99-234 and FAR 31.205-46, Travel Costs (subject to local policy & procedures; may reference FAR). The contractor will be authorized travel expenses consistent with the substantive provisions of the Joint Travel Regulation (JTR) and the limitation of funds specified in this contract and individual task orders. All travel requires Government approval/authorization and notification to the COR. The contractor shall submit all travel receipts to the COR when submitting invoice for travel reimbursement. Invoices for travel reimbursement will be submitted within 10-day after completion of travel to the COR for approval of payment.

Contractor travel performed prior to Government approval is at the Contractor’s risk.

1.6.14. Other Direct Costs (ODC): ODCs will be established at the task order level. Task order related ODC category provides an estimate of the types and quantity necessary for the Contractor to perform the work expected to be accomplished. ODCs consist of classroom IT/AV replacement equipment, shipping, and travel/per-diem. ODCs are reimbursable under cost reimbursement firm fixed price CLINs.

1.6.15. Data Rights: The Government has unlimited rights to all documents/materials produced under this contract.

1.6.15.1. Software Licensing: The Contractor shall not purchase any Microsoft Enterprise License Agreements (MSELA) for classroom computers as these will be provided by the Government. The Contractor shall coordinate all other software license requirements with the task order COR. The Contractor shall accomplish software acquisitions in accordance with Army policy on the mandatory use of the CHESS program. (See https://www.chess.army.mil).

Each task order will provide specific software licensing requirements. The Contractor shall obtain, or purchase task order software licenses as required by the individual task order.

1.6.16. Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive have access to, or participate in, the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.). In addition, perform evaluation services, which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event, the Contracting Officer unilaterally determines that any such OCI cannot avoided or mitigated. The Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements, which may be affected by the OCI.

1.6.17 PHASE IN /PHASE OUT PERIOD. The contractor shall have 30 days from the date of award for phase-in.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. ADVANCED INDIVIDUAL TRAINING (AIT). Initial military occupational specialty training

2.1.2 BASIC COMBAT TRAINING. Training that transforms civilians to Soldiers.

2.1.3 BI-AMPLIFICATION (Bi-Amp). Technique that uses one amplifier for the low frequencies and a second amplifier for middle and high frequencies.

2.1.4 BUSINESS DAY. Weekdays normally, Monday through Friday, excluding those days celebrated as federal holidays.

2.1.5 CATEGORY 6 (CAT6) CABLE. Type of twisted pair cable standard used specifically in gigabit (GB) Ethernet-based computer networks.

2.1.6 COMBATING TRAFFICKING IN PERSONS (CTIP). DOD contractor adherence to DOD CTIP policy consistent with subpart 22.17 and clause 52.222-50 of the Federal Acquisition Regulation (FAR) (Reference (j)).

2.1.7. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.8. CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.9. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.10. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.11 DELIVERABLE. Anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.

2.1.12. GOVERNMENT FURNISHED EQUIPMENT. Property in the possession of, or directly acquired by, the Government and subsequently made available to the contractor.

2.1.13. GOVERNMENT SITE POC. An official Government representative at a specific site that is authorized to accept the equipment on behalf of the Government.

2.1.14 INITIAL MILITARY TRAINING (IMT). Training a Soldier receives upon entering the Army. There are two (2) types: Basic Combat Training and Advanced Individual Training.

2.1.15. INSTRUCTOR PRESENTATION SYSTEM (IPS). All hardware, networking, and software encompassing the Audio Visual (AV) equipment in a classroom. Technology that enables the instructor to control the AV and components in the classroom to present content.

2.1.16. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment or meets the minimum qualifications from the persons that are listed in the proposal.

2.1.17 ONE STATION UNIT TRAINING. Combines Basic Combat Training (BCT) and Advanced Individual Training

2.1.18. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.19. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.18. QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.20. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.21. REPOSITORY. The ECP repository is a web-enabled database/inventory of all ECP classrooms, and contains both current and historical data including hardware, software, modernization, and sustainment activity. It stores classroom and building-specific documents including classroom Training Requirements Document (CTRDs), photos, diagrams, drawings, design documents, and inventory records. Information from the repository supports both requirements determination and the prioritization process. With repository access, COEs/schools are required to recommend updates to any technology discrepancies in ECP funded classrooms, and report any changes in classroom technology, e.g., equipment replacement or modification supported by COE/school funding.

COEs/schools are also required to update the repository with POI assignments or reassignments to classrooms as these assignments and/or changes occur.

2.1.22. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.23. TRADE AGREEMENT ACT. Fosters fair and open international trade. Ordering Activities are restricted to either U.S.-made or designated country end products. A U.S.-made product can be either 1) an article that is mined, produced, or manufactured in the United States, or 2) an article that is substantially transformed in the United States into a new and different article of commerce.

2.1.24. TURNKEY CLASSROOM TECHNOLOGY. For a true turnkey classroom technology solution, the contractor shall be responsible for centrally coordinated management of all functions of the process to include but not limited to analysis, design, engineering, technology solutions, integration, maintenance, repair, sustainment, procurement and installation.

2.1.25. WORKDAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.26. WORK WEEK. Monday through Friday, unless specified otherwise.

2.2. ACRONYMS:

AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation AT Anti-Terrorism ATCTS Army Training Certification Tracking System AV Audiovisual BCT Basic Combat Training BiAmp Bi-amplification

BOD Beneficial Occupancy Date CAC Combined Arms Center CAT6 Category 6 Cable CCE Contracting Center of Excellence CFR Code of Federal Regulations CMP Classroom Master Plan CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTR Contracting Officer's Technical Representative CPARS Contractor Performance Assessment Reporting System CTRD Classroom Technology Requirements Document CTS Certified Technology Specialist CTS-I Certified Technology Specialist – Installation CTS-D Certified Technology Specialist – Design CVRM Classroom Validation Requirements Model DA Department of the Army DCS Defense Collaborative Service DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DFAS Defense Finance and Accounting Service DISA Defense Information Systems Agency DLP Digital Light Processing DLS Directorate for Learning Systems DMDC Defense Manpower Data Center DOD Department of Defense DODIIS DOD Intelligence Information Systems DPW Department of Public Works DVRM Device Validation Requirements Model ECMRA Enterprise Contractor Manpower Reporting Application ECP Enterprise Classroom Program FAR Federal Acquisition Regulation FBI Federal Bureau of Investigation Gb Gigabit GFE Government Furnish Property

GUI Graphical user interface GVS Government Video Services HDCP High-band with Digital Content Protection HDMI High Definition Multi-media Interface HIPAA Health Insurance Portability and Accountability Act of 1996 HVAC heating, ventilation, and air conditioning IPR In progress preview IPS Instructor Presentation System IT Information Technology KO Contracting Officer LAN local area network LCD liquid crystal display LOM list of materials MCA Military Construction, Army MCASP Mission Command Art and Sciences Program MCLE Mission Command Learning Environment NACI National Agency Check with Inquiries NEC Network Enterprise Center

NTP notice to proceed OCI Organizational Conflict of Interest ODC Other Direct Costs OEM Original Equipment Manufacturer OPSEC Operations Security PC personal computer PIPO Phase In/Phase Out PM Program Manager/Project Manager PMO Program Management Office PMP Project Management Plan POC Point of Contact POP Period of Performance PPBE Planning, Programming, Budgeting, and Execution PRS Performance Requirements Summary PTZ Pan Tilt Zoom PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program RF radio frequency TAA Trade Agreement Act TE technical exhibit TRADOC Training and Doctrine Command UL Underwriters Laboratory VTT Video Tele-training WAWF Wide Area Workflow

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GFP will be specified at the task order level

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CFE will be specified at the task order level

PART 5

SPECIFIC TASKS

5. Specific Tasks. The Contractor shall provide classroom technology refresh/upgrade sustainment and rehabilitation services for ECP classrooms at TRADOC and non-TRADOC CoEs/Schools as outlined in individual task orders.

5.1. Places of Performance.

Places of Performance

Charlottesville, VA Fort Cavazos (vice Hood), TX

Fort Moore (vice Benning), GA Fort Knox, KY

Fort Bliss, TX Fort Leavenworth, KS

Fort Campbell, KY Fort Gregg-Adams (vice Lee), VA

Fort Drum, NY Fort Leonard Wood, MO

Fort Eustis, VA Fort Lewis, WA

Fort Eisenhower (vice Gordon), GA Fort Novosel (vice Rucker), AL

Fort Huachuca, AZ Fort Sill, OK

Fort Jackson, SC Fort Stewart, GA

Fort Knox, KY Joint Base Little Creek Fort Story, VA

Fort Walker (vice A.P. Hill), VA Fort Sam Houston, TX

Redstone Arsenal, AL Defense Language Institute, CA

Fort Liberty (vice Bragg), NC Fort Belvoir, VA

5.1.2. Work shall be performed is within the Continental United States of America (CONUS). Performance at other DoD sites, other than those identified above may be required provided the requirement is within scope of this PWS and approved by the COR/Contracting Officer.

5.2. Technology. Develop, maintain, and coordinate classroom modernization new/upgrade/technology refresh implementation/synchronization schedules. Technology refresh/upgrade task orders funded by centers of excellence and schools will be completed 120 days from date of award to final QAQC of installed equipment. Technology refresh/upgrade task orders funded by ECP will be completed 365 days from date of award to final QAQC of installed equipment.

5.2.1. Analyze, develop, and update specifications for industrial grade Commercial-Off- the-Shelf technologies approved by the ECP PM for consideration and inclusion in the ECP Master Technology List.

5.2.2. Maintain and update the Classroom Master Plan for technology refresh of TRADOC ECP classrooms on an as needed basis.

5.3. Support the development of the annual classroom modernization assessment.

5.4. Support the development of the annual TRADOC ECP classroom prioritization requirements for funding consideration.

5.5. Provide enterprise level audiovisual expertise for TRADOC ECP Classrooms.

5.6. The Contractor shall upload all new digital classroom modernization project documentation to the classroom repository. Examples of classroom modernization project documentation may be found below but are not limited to these examples:

Final As Built Engineering Design Plans Room Controller Programming Code Classroom survey photographs Classroom site survey reports/data Classroom QA/QC checklist Classroom operation training manuals Property accountability (DD250)

5.7. The Contractor shall prepare presentations, papers, and other program management documents in both written and electronic format as required.

5.8. Analyze and interpret engineering proposals, shop drawings and designs for industry accepted electrical engineering practices and conformance with established safety and design criteria and recommend approval/disapproval to ensure minimal capabilities exist for classroom technology insertion.

5.9. Provide written technical analysis of findings for Government review/approval.

5.10. Analyze and interpret classroom site surveys, list of materials, and classroom implementation designs.

5.11. Provide both written and verbal recommendations to the Government to resolve classroom technology design and/or equipment issues.

5.12. Develop formal written classroom training capability requirement documents for Government approval by evaluating customer-training requirements

5.13. Different levels of workload surges and lulls may occur at sites. The Government will address these issues by defining a specific performance period and standards required for each awarded task order that will allow for flexible and scalable execution. The Contractor shall coordinate closely with the CoE/School to ensure that each TO is executed within the suspense date and to minimize any interruption in the training schedule and course completion.

5.14. For the purposes of this contract, flexible and scalable are defined as follows:

5.14.1. Flexible - Ability to react to changing situations during operations in an appropriate and timely manner.

May include change of mission/mission Army priority, local training schedules and interruptions in the supply channels.

15.14.2. Scalable - Ability to adjust timeline and quantities to meet fluctuating classroom sustainment/implementation demand in a deliberate manner while maintaining the same mission/mission priority and execution of the TO within the articulated quality standard.

5.15. Deliverables.

5.15.1. Contract Management Plan. The contractor shall submit a contract management plan describing the technical approach, organization resources and management controls to be employed to meet the cost, performance and schedule requirements through execution of the requirement.

5.15.2. Monthly Status Report. The contractor shall submit a status report for each TO by the fifth business day of the month starting 30 days after award and continuing until final acceptance of all deliverables. Status reports shall include the TO current status, the projected completion date (milestone) for each stage of development and completed/projected contractor travel. The report shall also describe any difficulties or problems encountered and steps to resolve the problems, anticipated, or which previously existed that could alter the progression of work. The report shall include recommendations for resolution of problem areas. Also, the report shall also include a narrative of work completed in the past month and expected work completed in the upcoming month.

5.