E.01.02 W912HN21P5003.pdf

SEE ADDENDUM

(No Collect Calls)

W912HN21Q5012 02-Feb-2021

b. TELEPHONE NUMBER

912-52-5093

8. OFFER DUE DATE/LOCAL TIME

03:00 PM 15 Feb 2021

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.706-247-4061

W912HN9. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

W912HN21P5003 09-Mar-2021

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

JENNIFER M FORD

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

REF: submitted quote

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

WHITTNI C HISCOX / CONTRACTING OFFICER

See Schedule $10,080.00

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS: SEE SCHEDULE

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESSX

17a.CONTRACTOR/ CODE 7VZD1 FACILITY

OFFEROR CODE

USACE - SAVANNAH DISTRICT

100 W. OGLETHORPE AVE

SAVANNAH GA 31401

MCVICAR, PHILLIP

PHILLIP MCVICAR

143 PAGE RD

COMER GA 30629-2428

US ARMY CORPS OF ENGRS FINANCE CENTER

CEFC-AO-P

5722 INTEGRITY DRIVE

MILLINGTON TN 38054-5005

18a. PAYMENT WILL BE MADE BY CODE 964145

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE

SEE ITEM 9

15. DELIVER TO CODE W912HN 16. ADMINISTERED BY

Net 30 Days

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

USACE - SAVANNAH DISTRICT

SEE SCHEDULE FOR DELIVERY LOCATION

100 W. OGLETHORPE AVE

SAVANNAH GA 31401

FAX:

TEL: SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$8,000,000

NAICS:

721211

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL: whittni.c.hiscox@usace.army.mil

912-652-5421TEL:

31c. DATE SIGNED

09-Mar-2021

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF48

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

Section B - Supplies or Services and Prices

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 96 Days $105.00 $10,080.00 FY21 Park AttendantFFP

Oconee Point "A" Campground FOB: Destination

NET AMT $10,080.00

ACRN AA

CIN: W33SJG100699550003

$10,080.00

Section C - Descriptions and Specifications

STATEMENT OF WORK

U.S. ARMY CORPS OF ENGINEERS,

SAVANNAH DISTRICT 2021 PARK

ATTENDANT INFORMATION FOR

HARTWELL LAKE

The following information will apply for 2021 Park Attendant contracts. There will be a total of one contract available for bid:

Oconee Point Campground (Seneca, SC) – Oconee Point “A” Contract

Park attendant(s) refers to the Hartwell Lake/Park Attendant that is responsible for all the duties of Gatehouse or Park Attendant.

Contractor refers to all Park Attendant and Gatehouse Attendant job descriptions. Attendant refers to both the Park Attendant and Gatehouse Attendant job descriptions.

The solicitation includes various clauses, one Scope of Work, and policies for Park Attendant positions. It is important that you review this information. For clarification of specifications, directions, and locations of the Park Attendant positions, contact: Natural Resource Specialist Tanya Grant at 706-856-0323 or Natural Resource Program Manager Scott Kelley at 706-856-0386.

Information supplied in the Scope of Work regarding the amount required for the Surety Bond for the Park Attendant positions and the attached letter of instructions provides information regarding surety bond requirements.

Surety Bonds for Park Attendant positions must be submitted to this office before the commencement of work.

Complete and return the "Contractor Information Sheet" and "Bid Schedule" where you will indicate your bid amount. A bid must entered for each contractor position in which you are interested.

LETTER OF INSTRUCTIONS for BID SUBMITTAL

Enclosed is one copy of the Request for Bid Packages submittal which covers Park Attendant services for Oconee Point Campground (“A” Contract), located on Hartwell Lake in South Carolina.

PARK ATTENDANT CONTRACTS:

1. The following requirements MUST BE MET BY ALL prospective offerors. Failure to provide the following items are disqualifying factors for award:

a. Bidders must have an active System for Award Management (SAM) account.

Please visit www.sam.gov to register.

b. Offerors: Two (2) adults are required and must be over the age of 21 prior to the date of award. A photocopy (front and back) of each offerors driver's license or other legal form of identification must be included in the bid package.

c. Resume for both offerors must be included with bid package.

d. Contractor Information Sheet must be included with bid package.

e. Contractor Bid Sheet must be included with bid package.

f. Past Performance documentation must be included with bid package (see TP-

T-01.1.8). A minimum of three (3) and a maximum of five (5) references must be included with each bid proposal. Note: Performance evaluations may be waived if contract with Hartwell Lake was previously held under separate contract within the past two years. Include name, address, and any documentation that supports details of offeror's past performance in similar work industry (prior work references, past performance appraisals, letters of recommendation, audits, exit interviews, certificates of accomplishment, etc.).

Submitted documents must be specific to skills in areas such as customer service, dealing with the public, gatehouse operation, management, financials (cash register/money counting), general computer experience, etc. Offerors should provide documentation and/or certification of their experience with computer software applications, or documented computer training courses. Windows, Microsoft Office and/or prior Recreation One Stop or National Recreation Reservation Service (NRRS) experience is preferred. Documentation of training should be included with bid package or on resume (See Attachment 1:

Contractor Information Sheet). If no previous duty locations, provide letters of reference stating your ability to perform duties of a park attendant.

g. A color photograph/picture of RV/camping unit and vehicle must be included with bid package. Camping unit must be a presentable, factory-built, and self-contained camping unit. Camping unit must be able to pass an inspection by the Department of Transportation and Department of Safety, and must be approved by the COR, Chief Ranger or his/her representative.

h. Proof of vehicle insurance. Offerors are to provide a copy of their vehicle insurance on the vehicles(s) that will be used in the park while on duty. This must be submitted no later than the day of pre-work orientation/training.

Pursuant to FAR Part 28.307-2, Automobile Liability, all contractors must provide proof of insurance for their automobile coverage before commencement of work, as follows:

The contracting officer shall require liability insurance written on the comprehensive form of policy. The policy shall provide for bodily injury and property damage liability covering the operation of all automobiles used in connection with performing the contract. Policies covering automobiles operated in the United States shall provide coverage of at least $200,000 per person and $500,000 per occurrence for bodily injury and $20,000 per occurrence for property damage. The amount of liability coverage on other policies shall be commensurate with any legal requirements of the locality and sufficient to meet normal and customary claims.

i. Surety bonds (original with seal) for each Attendant position must be on file before commencement of work. The Attendants are required to furnish to the Contracting Officer Representative (COR) original proof of such original proof of such a bond (see TP-T-1.5.4). Note: Proof of bond must be furnished for both persons working the contract, as required, for receiving and depositing fees. Army regulations require contractors who collect fees to be fully bonded or insured to protect the Government against theft, misappropriation, or loss of Government funds under control of the contractors. Bond(s) must be no less than $5,000.00 per year per couple. Proof of bond(s) must be provided no later than the day of pre-work orientation/training. Inability to obtain a bond will be grounds for disqualification. THE ATTENDANTS CANNOT BEGIN

WORK UNTIL PROOF OF SUCH A BOND IS FURNISHED.

j. Health Assessment. A statement, from a qualified physician, stating both individuals can perform duties as specified in the contract is required (Government will NOT reimburse any costs). Physician statements should be submitted after receipt of award; no later than the day of pre-work orientation/training.

k. Offerors should provide documentation and/or certification of their experience with computer software applications or documented training courses in “Introduction to Computers”; Microsoft Office, and/or prior Recreation One Stop/Recreation.gov experience is preferred. Documentation of training should be included with bid package or on resume (See Attachment 1: Contractor Information Sheet).

2. A background check of each contractor will be completed by the Government AFTER

AWARD. Each prospective contractor must be a legal resident of the United States and provide a legal form of identification upon request. Standard background investigation requirements for all contractors include:

a. Fingerprints must be submitted. Fingerprints may be submitted by hard copy or digitally. Digital submission is the preferred method. If hard copy is submitted, the prints must be taken by an agent authorized to fingerprint (police dept., sheriff’s dept., etc.). The U.S. Army Corps of Engineers District Office in Savannah, GA is capable of capturing and submitting digital fingerprints.

Completed fingerprints must be submitted to the Savannah District security office prior to background investigation being initiated.

b. Contractor applicant will fax (preferred) or mail a copy of the applicants OF 306 Declaration for Federal Employment to the Center of Excellence. The fax number for the Center of Excellence is (410) 306-3858. The mailing address for the Center of Excellence is:

Center of Excellence B3240/2201 Aberdeen Boulevard

Aberdeen Proving Grounds, Maryland 21005-5001

c. The applicant will then contact the Savannah District Security Office at (912) 652-5500 or 6166. The minimum background investigation required will be a National Agency Check w/Inquiries (NACI). The security office will create an online account for the applicant to submit their personal information to the Center of Excellence for a background investigation. Once the account is created the applicant will have 5 calendar days to complete the online questionnaire.

d. Fees for the standard background investigation will be borne by the government.

e. The NACI investigation is good for fifteen years. If derogatory information occurs during this time period it should immediately be reported to the servicing security office.

3. Please identify each page of the quotation with your name. This is very important for identification purposes. A daily bid amount must be entered in the “Unit Price” space.

4. Fill-in and return SF 1449 and the Contractor Information Sheet when you submit your bid.

SUBMIT ALL DOCUMENTS THROUGH A MAIL CARRIER OR VIA E-MAIL

5. Prospective offerors are advised to read all sections of the scope of work for Park Attendant carefully, paying special attention to items such as hours of operations, items Government will provide/not provide, campsite and utility services, size requirements of recreational vehicle/camper, and other general requirements. In addition, offerors should read all specifications and clauses.

6. Please furnish a telephone number where you can be reached during the period of 25 January 2021 – 8 February 2021. If attempts to reach you are unsuccessful, you may not receive a contract award for this Attendant contracting period.

7. The Government will award one (1) Park Attendant position from this solicitation.

8. Prospective offerors are urged to inspect the campground they are bidding on before submitting a quotation, in order to become familiar with the campground size & required season dates. Offerors may contact the Hartwell Dam & Lake Campground Program Manager, Tanya Grant at 706-856-0323 or the Recreation Natural Resource Program Manager, Scott Kelley, 706-856-0386, for any additional information about the campground or job requirements.

Instructions for Submittal of Bids

Please identify each page of the quotation with your name. This is very important for identification purposes. A daily bid amount must be entered in the “Unit Price” space. Bids must be in whole dollar amounts. IMPORTANT: Bids must only be entered for each park attendant position in which you are interested. Please be sure to fill-in and return your Contractor Information Sheet when you submit your bid(s). YOU MAY SUBMIT ALL

DOCUMENTS BY A MAIL CARRIER OR VIA EMAIL

PRIVACY ACT STATEMENT

AUTHORITY: 26 U.S.C. §6041, §6041A, and §6050M; 26 U.S.C. §6109; 31 U.S.C.

§7701(c) and 3325(d); 48 CFR, Part 4 (FAR 4.904); 48 CFR, Part 52 (FAR 52.204-3).

PRINCIPAL PURPOSE(S): To obtain a Park Gate Attendant Contractor’s TIN/Social Security Number and other personal information required by the above referenced authorities to allow reporting by the Federal Government of payments made to said Contractor within the line and scope of his/her contract as a Park Gate Attendant at one of the United States Army Corps of Engineers (USACE), Savannah District projects.

Savannah District asks for such information to be submitted via the herein Contractor Information Sheet as part of a quote package in response to a solicitation for Park Gate Attendant Services.

ROUTINE USE(S): This Form and the information contained herein will be disclosed as generally permitted under 5 U.S.C. 552a(b), the Privacy Act, and specifically will be disclosed to those Federal Government agencies/entities requiring said information for Government purposes; i.e. the Internal Revenue Service, the Finance Center for the USACE located in Millington, Tennessee, Contracting Officers and Representatives assigned to said Contract, and employees of the individual Project(s) where the Contractor is chosen to work. Information contained in this Form will be protected pursuant to the Privacy Act, and within the USACE, will only be disclosed to those persons having the authority within the scope of their employment/positions to collect and utilize said information.

DISCLOSURE: Disclosure of the information requested in this form by the Contractor is voluntary. However, failure to provide all the requested information will hinder and/or delay evaluation of the quote package, and may result in award of said Contract to another Contractor.

FALSIFYING INFORMATION: Disclosure of the information requested in this form by the Contractor is voluntary. However, falsifying could result in loss of contract and ban from other Government contracts.

TP-T-1.1.0 GENERAL

TP-T-1.1.1 Campgrounds under contract at Hartwell Lake to be filled under this solicitation:

Contract List, Dates, Work Days (includes contractor orientation):

Campground/Contract Start Date End Date No. of Work Days

2021 2021 2021 Oconee Point “A” Apr. 26 Oct. 31 96

Campground Open/Close (Season) Dates are:

Oconee Point: May 1 – October 31

TP-T-1.1.2 Age:

This contract will require two (2) adults, both 21 years of age or older, to be available during their shift.

TP-T-1.1.3 Scope of Work:

Services to be accomplished under this contract shall be in accordance with the Scope of Work in this contract and in the Park Attendant Handbook, provided during orientation.

TP-T-1.1.4 Ability and COVID-19 protocol:

Both individuals must be able to fulfill the requirements of the contract.

All Park Attendants shall be required to follow all guidelines set forth by the CDC and local and state government regarding COVID-19. During the Covid-19 National Emergency, as defined by the White House and as recommended by the Centers of Disease Control and Prevention at https://www.cdc.gov/coronavirus/2019-ncov/communication/guidance-list.html , all visitors will wear cloth face coverings when they cannot maintain six feet of social distance. Face coverings fashioned from household items or common materials to cover the nose and mouth area are acceptable. If any Park Attendant has a temperature over 100.4 degrees, experiencing any COVID-19 symptoms, or feels sick, he/she shall refrain from entering the campground gatehouse and inform the Hartwell Campground Management Ranger immediately.

TP-T-1.1.5 Supplies:

The Park Attendants will be required to furnish all labor, equipment, fuel, transportation, cleaning and office supplies (except as otherwise noted herein as Government furnished) necessary to provide the specified services for the duration of the contract.

TP-T-1.1.6 Contracting Officer:

The term “Contracting Officer” (COR) means the person having authority to enter into, administer, or terminate contract and make related determinations and findings. Contracting officers are responsible for ensuring performance of all necessary actions for effective contracting, ensuring compliance with the terms of the contract and safeguarding interests of the United States in its contractual relationships.

Note: None of the services required by this contract shall be subcontracted.

TP-T-1.1.7 Terms of Contract / Duty Hours:

The terms of the contract and duty hours are specified in TP-T-2.1: Scope of Work and TP- T-2.3: Schedule of Operation.

TP-T-1.1.8 Past Performance:

All contracts shall be awarded to the lowest priced, responsible, responsive contractor, with a responsibility determination made in accordance with Federal Acquisition Regulations (FAR) 9.1, and specifically 9.104-3(b) satisfactory performance record.

Offerors shall submit with their quote, the following information to aid in the determination of responsibility:

(1) Location, Name, General Description (Scope of Work) of at least two to a maximum of five contracts for similar size; complete with monetary value, and completion date.

(2) If unable to comply with above, at least two to a maximum of five previous work related experience(s) within a similar industry (customer service, management, operations, etc).

(3) Point of contacts (names and telephone numbers) for all submitted references, so individuals may be contacted for verification.

(4) Any supporting documentation detailing past performance within a similar industry, specific to skills in areas of customer service, gatehouse operations, computer experience, Federal reservation software experience (ORMS, NRRS, R1S), cleaning ability / quality, management experience, financial experience, park operations, etc. Volunteer work can be included.

TP-T-1.2.0 PRE WORK ORIENTATION / TRAINING

TP-T-1.2.1 Orientation / Training Schedule:

All attendants shall attend a required pre-work orientation and computer training session. The orientation / training will establish the line of authority and government procedures for contractual, administrative, user fee collection, and other work-related matters, including customer service and conflict management training. Orientation / training will begin at 9 a.m.

and conclude no later than 4:30 p.m., with a one-hour lunch break, dates are indicated in the tables below. Attendants will be paid for orientation and training based on your quote.

Attendants may be required to practice and review training material on their own time as needed prior to first day of work. In addition, appointed returning attendants may be requested to assist in training new park attendants or park volunteers.

All attendants must bring the following items to pre-work orientation:

Bond (see section TP-T-1.5.4 Bonds ) Proof of Insurance for motor vehicles (includes golf carts, etc) Driver’s License (copy of front and back) Doctor’s clearance for work Signed Contract

Scheduled Training Days

Must attend all orientation/training days:

CAMPGROUND ORIENTATION /

TRAINING

Days

Oconee Point Apr. 26-29 4

TP-T-1.2.2 End of Season Campground Closure and Check-Out:

Attendant check-outs will be scheduled at the end of the contract period and based on attendant work schedules. Campgrounds (except Twin Lakes and Watsadler which remain partially open) close to public at 2 p.m. on last day of contract however attendant on duty should expect to remain in campground for complete shift which ends the following morning at 7 a.m. Check-out procedures are as follows:

Gatehouses should be left clean and all personal items should be removed. Computer equipment should remain hooked up. All campers should be checked out of the system. Attendants should create final deposit and have last Deposit Report envelope ready for pick-up. All equipment should be accounted for and the property release form should be signed. All keys should be returned along with the User Fee and Annual Pass books, log, and monthly stickers should be returned as well as any other government property. All these items are accountable property and must be returned to the appropriate government official.

TP-T-1.3.0 LIVING AREA & GATEHOUSE MAINTENANCE

TP-T-1.3.1 Authorized RV Unit:

The contractor shall furnish a factory-build, “self-contained,” recreational vehicle (RV) of the travel trailer, 5th wheel, or motor home type, to be presentable and in good working condition, to serve as temporary living quarters for the duration of the contract.

TP-T-1.3.2 Unauthorized RV Unit:

Pick-up shell-type campers, vans, pop-up tent trailers, tents, mini-travel trailers, mobile homes, converted buses (professional/modern conversions may be approved), or other RV’s that do not meet requirements will not be acceptable.

Note: The contractor team shall be sole occupants of their site. Family members & friends will not live with or reside with the contractor.

TP-T-1.3.3 RV Site:

The contractor shall maintain their RV site and gatehouse in a clean and sanitary condition at all times. Attendants shall leave the site in the same or better condition as when they arrived.

One (1) full hook-up RV site will be provided for each contractor at their location of work. Park attendants’ pads will be designated by the COR or other authorized representative, based on contract letter awarded. If you have been awarded Contract “A”, you will reside on Site “A”. The following diagram depicts “A” and “B” contract sites at Oconee Point Campground:

TP-T-1.3.4 Pets, Livestock, and Gardens:

No livestock or gardens will be allowed on US Army Corps of Engineers property. Pets, as approved by the Government Representative, shall be on a leash no longer than six (6) feet in length or confined at all times. The keeping of pets inside or around the gatehouse is strictly prohibited.

TP-T-1.3.5 RV Personal Property:

No washers, dryers, refrigerators, deep freezers, or excessive personal items will be permitted around attendant’s site or inside the gatehouse. Refrigerators or deep freezers are permitted inside storage buildings if one is assigned (Coneross and Paynes Creek do not have attendant storage buildings); washers and dryers are not permitted inside storage buildings.

TP-T-1.3.6 Government Property:

Gatehouses are Government property and must be treated as such. Items may not be placed on the walls, interior or exterior. All personal items (radios, televisions, coffee machines, etc) must be approved. No cooking appliances of any kind will be placed in or around the gatehouse.

Personal satellite dishes or antennas, along with any exceptions to the items listed above, will not be installed on or around the gatehouse unless approved by the Chief Ranger, Recreation Section or his/her representative. All personal items must be removed when contract work days are complete; US Government is not responsible for any damage to personal items attached to or in use at gatehouses.

TP-T-1.3.7 Gatehouse:

The attendant will maintain the gatehouse building interior and exterior, including all computer equipment and cables, cleaning of floors, counters, light fixtures, interior walls, windows, eaves, restroom, exterior walls, walkways, sidewalks, etc. so as to maintain a clean and professional appearance for all customers. Attendants will police the immediate area of the gatehouse and entrance for litter.

TP-T-1.3.8 Supplies:

Attendants will furnish all cleaning and office supplies (pens, pencils, stapler, tape, sticky notes, etc). Attendants shall furnish a hose and will be required to water plants, shrubs, and flowers and also remove weeds in the median and entrance areas. The cleaning of the gatehouse and maintenance of above mentioned ground areas shall be completed on a weekly basis.

TP-T-1.3.9 Internet Service:

Gatehouse internet service is supplied in order to operate the Recreation One Stop (R1S) reservation system and to communicate by email for work-related purposes; all other internet related activities by gatehouse attendants will be limited to work-related use only. This policy will be strictly enforced; policy and rules will be covered during pre-work orientation / training.

All attendants will be required to sign acknowledgment that they have been advised and understand the internet policy.

Contracts may be terminated for inappropriate and / or unlawful use of government provided internet. Attendants are required to check work email daily during scheduled work days.

TP-T-1.4.0 VISITORS

TP-T-1.4.1 Visitors:

All visitors that wish to stay as guests of the attendant will be required to lodge in the attendant’s RV (maximum of 14 days) or, if in their own campers, will be required to park at a campsite and pay the regular camping fee for that site. The attendant must also ensure that none of his / her guests, visitors, relatives, etc. enter the gatehouse or remain for any prolonged period of time (5 minutes or more) within the immediate premises.

TP-T-1.4.2 Hook-up:

No visitors shall be allowed to use the attendant hook-ups at any time.

TP-T-1.4.3 Reserving Sites:

Attendants will not save or hold any campsites for relatives, friends, acquaintances, or guests.

TP-T-1.4.4 Minors:

Specifically included in this restriction are minor dependents. No baby-sitting is allowed in or at the gatehouse.

TP-T-1.5.0 USER FEES

TP-T-1.5.1 Handling of Fees:

All attendants will be required to handle user fees for reservations and point of sale (POS) items within the campground as directed by the Contracting Officer’s Representative (COR) or his / her designated representative. Attendants will be required to mail deposits of all user fees collected to the Recreation One Stop including the purchase of money orders or cashier’s checks as needed on a weekly basis. Deposits will be created using the Recreation One Stop system and contractors will be expected to provide supporting documentation with deposits as required and directed.

TP-T-1.5.2 Documentation:

Attendants will be required to prepare and submit all monies and appropriate documentation / paperwork to R1S as well as a copy of all documentation, paperwork, and monies to approved locations. All attendants must retain a copy of all paperwork for their records for a minimum of 120 days after the completion of their contract. All attendants are responsible for the cost of envelopes, money orders/cashier’s checks, postage, copies, etc., to send monies, paperwork, documentation, etc. to R1S.

TP-T-1.5.3 Copies:

Specific guidelines concerning the collection and transmittal of fees are covered in the attendant handbook and will be addressed during orientation / training. Designated Corps representatives will pick-up copies of all financial paperwork while patrolling.

TP-T-1.5.4 Bonds:

Attendants must be fully bonded (Fidelity Bond) or insured to cover funds not received by the designated Government agency as provided for in the specifications. Attendant is required to furnish to the Government original proof of such bond. All contractors (person #1 & person #2) are required to be bonded for no less than $5,000.00 for contracts with option years. The attendant will not begin work until proof of such bond has been furnished. Proof of bond must be provided to the Government no later than the first day of orientation. The attendant has the option, instead of furnishing a surety or sureties on the bond, of the following:

Depositing certain United States bonds or notes in an amount equal to their par value to the penal sum of the bond;

Furnishing a certified or cashier’s check, bank draft, post office money order, or currency, in an amount equal to the penal sum of the bond;

Furnishing an irrevocable, unconditional letter of credit.

These services are available through insurance companies or banks. If unable to locate a source, please contact Campground Program Manager, Hartwell Lake, phone 706-856-0323 or Chief Ranger, Recreation at 706-856-0386.

TP-T-1.6.0 UNIFORM DRESS & PERSONAL APPEARANCE

TP-T-1.6.1 Uniform:

Attendants shall provide long pants, shorts, or skirts khaki in color with a white uniform-type (collar required) button down long or short sleeve shirt or blouse. White polo type shirts are also acceptable. No jeans will be allowed. Any headgear worn by the contractor while on duty must be a baseball type cap that is red or tan/khaki in color. Shoes shall be worn at all times and not consist of sandals, flip-flops, or open-toed shoes.

TP-T-1.6.2 Patches:

The Government will provide identification patches, a maximum of 10 per contract. It shall be the attendant’s responsibility to sew/attach the patches to shirts, blouses, and hats.

TP-T-1.6.3 Name Tag:

All attendants shall wear Government furnished name tags while on duty. The desired name for the name tag will be collected at the orientation. The name tags shall be worn above the left shirt or blouse pocket if pin type or if name badge type may be worn around the neck with lanyard or clipped to shirt.

TP-T-1.6.4 Appearance:

All clothing shall be neat and clean so as to present a good image to our customers. The uniform shall be worn at all times during gatehouse hours, while attendants are on duty.

TP-T-1.7.0 ALCOHOL, WEAPONS, SMOKING

TP-T-1.7.1 Alcohol:

At no time is the attendant to possess or consume beer, wine, or other alcoholic beverages in the park while on or off duty.

TP-T-1.7.2 Weapons:

The contractors will not carry or possess firearms in the park (exception to this will be storage in RV if firearm is used for hunting in approved areas). Objects that would be considered weapons will not be displayed as such at any time during the term of this contract.

TP-T-1.7.3 Smoking:

WILL NOT BE PERMITTED within the gatehouse or 50 feet immediately surrounding the entire gatehouse. Attendants are to be discrete if smoking. Violations of these provisions may result in immediate termination of contract. Smoking at park attendant campsite shall be done in a way to not negatively impact or disturb attendants on adjacent site. Cigarette butts must be disposed of properly.

TP-T-1.8.0 GOVERNMENT PROVIDED PROPERTY, UTILITIES, AND SUPPLIES

TP-T-1.8.1 Attendant RV Site:

The Government will designate and provide for the attendants a camping site with electrical, sewer, local telephone service (shared line with gatehouse), and potable water hook-ups.

Occupancy of the site is limited to the attendant’s recreational vehicle or camping unit, and personal vehicle(s) only. Attendant campsites will not be renovated or otherwise modified to accommodate a particular RV / camping unit. Existing sites are suitably sized to accommodate vehicles up to 35’ or 40’ in length.

TP-T-1.8.2 Telephone:

The Government shall provide one business line with telephone number; this line runs to both the gatehouse and attendant RV site(s). The Government is responsible for the monthly payments of the telephone bill. The Government shall provide a telephone in the gatehouse and a phone receptacle at the attendants RV site. The contractor shall provide a land line telephone for use in their RV while on duty for after hour calls. The contractor shall NOT accept collect calls or make personal long distance phone calls, (unless billed to a personal phone or calling card). The contractor will maintain a log of all long distance calls made. The log shall be submitted to the lake office upon request. All calls, local or long distance, shall be limited in time.

In addition, contractor shall have an operational personal cell phone and provide number during orientation.

TP-T-1.8.3 Computer Equipment:

The Government will provide a computer, printer, credit card equipment, other necessary hardware supplies, and a portable radio at each gatehouse. The attendants will be held liable for all equipment and supplies issued by the Government that is lost, damaged, and/or misplaced due to carelessness or negligence. All such equipment will be signed for by attendants on a hand receipt. If a government answering machine is provided in gatehouse the attendant is responsible for checking & proper follow-up of all messages during their shift, as indicated on the work calendar handed out at orientation/training.

TP-T-1.9.0 PAYMENT

TP-T-1.9.1 Pay Request:

It is the responsibility of the contractor to ensure that the pay request for work performed each month is submitted to the Project Office by the 15th of each month. Corps personnel may be authorized to pick-up the pay request invoice, upon approval of the Campground Program Manager or Chief Ranger, Recreation, for Hartwell Lake.

TP-T-1.9.2 Mailing Address:

The attendant shall furnish a mailing address to which proof of direct deposit payment remits and other necessary correspondence will be sent. It is the responsibility of the attendant to promptly notify the Chief Ranger or his/her authorized representative of any change in address.

It is the responsibility of the park attendant to also update address or other changes in www.sam.gov and with the Savannah District Contracting Office if applicable. No personal mail shall be delivered to or accepted at the lake office.

TP-T-1.9.3 Payment:

Payment will be made only for actual number of days worked. Payment request may not exceed the daily-prorated amount of the contract (amount per day). For example, the amount of the request may not exceed the number of days worked during the month.

TP-T-1.9.4 Absences:

All absences must be approved in advance. Requests for absences will not necessarily be approved. The COR, Chief Ranger, or his/her authorized representative, should be given as much advanced notice as possible about anticipated absences. Contractors will not be paid for approved or unapproved absentee days. An absence by any one or both of the attendants, without prior approval, is grounds for termination of the contract.

TP-T-1.9.5 Final Payment:

Final Payment voucher will not be paid to the contractor until all funds are reconciled. Any shortage of funds may be deducted from the contractor’s final payment.

TP-T-1.10.0 TERMINATION OF CONTRACT

TP-T-1.10.1 Contractor Failure:

Failure of the contractor to provide the items and complete services listed in the Contract Specifications, Scope of Work, and the Attendant Handbook will be grounds for termination.

Actions unbecoming on the part of the contractor, in the opinion of the Government, will be grounds for immediate termination. These actions include, but are not limited to:

Consumption of alcoholic beverages or intoxication, while on duty

Use of illegal drugs or controlled substances

Use of inappropriate sexual language, conduct, jokes, mannerisms, expressions, cursing or harassment of visitors, customers, other contract personnel, volunteers, and/or Corps of Engineers personnel

Theft or misuse of supplies, permits, passes, etc, or misuse of the computer and software

Inappropriate or illegal use of Government provided internet services(s)

Unwarranted physical contact with visitors, customers, Corps of Engineers personnel, contractors, or volunteers

Recurring verbal and/or written complaints from visitors, other contract personnel, and/or Corps of Engineers personnel for excessive control, harassment, rudeness, lack of cooperation, etc.

Resistance to implementation of policies and programs, as directed by Operation

Manager, or his/her authorized representative(s)

Unauthorized possession or discharge of a firearm/weapon, while on duty

Failure to abide by any provision in Title 36.327 Code of Federal Regulations

Theft or improper accounting/handling of user fees collected

Discrimination against customers, visitors, volunteers, other contract personnel, Corps of Engineers personnel, on the basis of race, color, religion, sex, national origin, marital status, disabilities, etc.

Violations of public health and safety, including smoking in the gatehouse

Failure to maintain a neat, clean, well-groomed personal appearance

Inability to perform duties and job responsibilities in accordance with the Contract

Specifications, Scope of Work, and Attendant Handbook, including but not limited to failure to effectively communicate with the other campground contractors, customers, visitors, Corps personnel, and volunteers may be grounds for termination of this contract.

TP-T-1.10.2 Unforeseen Closure of Campground:

Contract/contractors may be terminated if the Government determines campground attendant services are no longer needed due to unforeseen closures of campground or its major facilities (e.g.: beach, boat ramp, restroom, campground). Unforeseen closures may include, but are not limited to, closure resulting from budget constraints, management changes, natural disasters, floods, fire, storm damage, infrastructure failure, and/or previously unknown safety hazards.

TP-T-1.10.3 Duty of Contractor to Finish Contract:

The contractor may not terminate this contract. Breach of contract and/or voluntary termination of contract without sufficient cause, or if the contractor fails to complete the contract through the specified term, the contractor is subject to re-procurement costs. The contractor’s failure to comply with the contract specifications may be grounds for suspension or disbarment for a period of time, not to exceed three years. Acceptance of the contract shall be evidence of such knowledge, approval, or acquiescence of all contract specifications.

TP-T-1.11.0 CAMPGROUND FACILITIES INVENTORY (See Appendix A)

TP-T-1.11.1 Renovations Any renovations, upgrades, remodeling, additions to site/facilities, etc that may occur at any time during this contract, will be acknowledged, in writing, and signed by both the Government and the Contractor. The Government will not consider any renovation, upgrade, remodel, and/or addition to site/facility as a valid condition or term for negotiating an increase in contract price.

TP-T-2.1.0 SCOPE OF WORK: GATEHOUSE

TP-T-2.1.1 4-Days-On / 4-Days Off:

Contractors at all Hartwell Lake Campgrounds will provide attendant services twenty-four hours a day, as directed on a rotating four-days-on / four-days-off schedule, which includes all weekends and Federal Holidays. A work schedule defining days on/off for each campground will be provided to all attendants at the pre-work orientation / training. Refer to Appendix D for work schedule samples.

TP-T-2.1.2 24-Hours:

The twenty-four hour shift begins at 7 a.m. each morning and ends at 7 a.m. the following morning. Please refer to TP-T-2.3 Schedule of Operations, for specific campground gatehouse hours.

TP-T-2.1.3 Contractor Duties & Communication:

All contractors are responsible for ensuring that their work performance, or lack of, does not interfere with another contractor and their ability to effectively and productively fulfill their contractor obligations (i.e.: lack of properly entering data into computer, not filling out patrol log, etc).

More specifically, all contractors at all Corps Campgrounds at Hartwell are responsible for ensuring professional and effective communication with the other park attendant contractors working opposite shift at the same campground. This is to provide and ensure consistent operation of the gatehouse and campground. If a misunderstanding, disagreement, conflict, etc should arise, it is the responsibility of both contractors to effectively and professionally try to resolve the issue in a quick manner. If a reasonable resolution cannot be reached by both parties, the COR or his/her authorized representative, should be notified as soon as possible. Failure to effectively communicate with the other campground contractor(s) may be grounds for termination of this contract.

TP-T-2.1.4 Email Communications Attendants are required to set up a specific work email account (one per contract couple) for Recreation One Stop reservation system access and communications. Email accounts will be used to communicate between the gatehouse, the Recreation.gov reservation system, and Project Office personnel. Contractors may receive updates on work orders and maintenance schedules, public service announcements, tip sheets and other non- emergency communications. Contractors will notify the Project Office of zero dollar deposits through email. Contractors will be required to check their work email account once per shift and may use government furnished computer for this.

TP-T-2.2.0 CAMPGROUND ENTRANCE GATE & LAW ENFORCEMENT

TP-T-2.2.1 Entrance Gates:

Attendants will unlock and open entrance gates every morning at 7 a.m. and close/lock the entrance gate at 10 p.m. Contractors will immediately open the park entrance gates to allow campers out of the area for emergencies and/or for those users who request to be let out of the campground.

Contractor will also allow entry of emergency or law enforcement personnel at any time, including the hours the campground gate is closed and locked (10 p.m. – 7 a.m.). Contractors will also exercise good judgment when dealing with campers and gate closure hours and may sometimes allow after hours entry through gate. Campers are not to be told they cannot leave/enter because the gate is closed/closing.

Specific policy and rules will be covered during the pre-work orientation and training sessions.

TP-T-2.2.2 Extended Gate Hours:

Extended gate hours will be required at times. Contractors may be required to lock the entrance gate after 10 p.m., leave gates unlocked/open all night, or open the gates before 7 a.m. for various events, sporting games, fireworks, emergencies, utility outages, and hazardous weather.

TP-T-2.2.3 Logs:

Patrol Log for ranger and park attendant patrols must be kept and turned over to the lake office monthly or upon request. Park Attendants may also be required to fill out a life jacket loaner log and distribute life jackets. Park Attendants may also be required to fill out a log for loaner 30/50 amp converters. Additional logs and tracking forms may also be added throughout contract season.

TP-T-2.2.4 Combination Locks:

Combination locks may be implemented either temporarily or permanently at campground entrance gates (with same operation hours as locked gates 10 p.m. and 7 a.m.). Contractors will be required to issue new lock combinations to registered campers on a regular basis according to project guidance, which will be issued at pre-work orientation.

TP-T-2.3.0 SCHEDULED HOURS OF OPERATION

TP-T-2.3.1 Gatehouse Hours of Operations:

The hours of operation are in effect for all campground contracts managed by the US Army Corps of Engineers at the Hartwell Project. All contractors are responsible for proper execution of work and duties in accordance with the following specifications:

All gatehouse hours at Hartwell Lake Campgrounds are 8 a.m. – 10 p.m., 7 days a week.

TP-T-2.4.0 CAMPGROUND TOURS

TP-T-2.4.1 Tours / Log:

Attendants will conduct rounds of the entire campground a minimum of 3 times per day.

Vehicles, golf carts, scooters, or bicycles are permissible to complete these tours. A complete tour of the area includes checking all campsites, bathhouse(s), playgrounds, beach, and all other facilities, to determine if any maintenance issues have occurred or are developing, and to notify the lake office accordingly. During routine rounds, the attendant shall check for violations such as littering, vehicles parked on grass or off-site, pets off leash, lanterns hung on trees, dumping of black or gray water on or around sites, etc. All campground tours and findings will be recorded on a patrol log and made available to lake offices, upon request.

Additional rounds are necessary at times, for example (but not limited to), to inspect for (and/or verify) maintenance issues or other complaints reported by campers or volunteers, overdue check-outs, verifying site occupancy, storm damage, high water, etc. or to follow up on previous issues.

TP-T-2.4.2 Reporting Violations:

Park Attendants will promptly report campground disturbances, violations of regulations and laws, instances of harassment, lack of cooperation, etc. to Rangers or local law enforcement, as appropriate. All major problems will be immediately reported to the lake office or Rangers on patrol. Rangers will handle each case on its own merits in accordance with professional training and discretion, and attendants will not attempt to direct, manipulate, undermine, oppose, or “second- guess” decisions made by the Ranger(s).

TP-T-2.4.3 Litter/Debris Pick Up:

Park Attendants will pick up minor litter or other debris along a park road or on campsites while doing park tours. Major issues should be reported to lake office or to a ranger.

TP-T-2.4.4 Emergency Messages:

Attendants shall assist in the delivery of emergency messages to registered campers if necessary.

TP-T-2.5.0 PUBLIC RELATIONS & VISITOR ASSISTANCE

TP-T-2.5.1 Attendant Primary Role:

Because park attendant contractors serve such a vital role for the Corps of Engineers campground program on the frontlines to the visiting public, the primary role of a Park Attendant is to quickly, professionally, and courteously assist all visitors. Their secondary role is to tactfully and respectfully educate customers of the rules and regulations in an attempt to gain compliance.

TP-T-2.5.2 Attendant Conduct:

Contractors will not order, direct, rule and/or regulate enforcement personnel. Contractors will not argue with, threaten, harass, badger, etc. uncooperative customers, campers, or visitors.

Contractors shall perform their duties with professionalism befitting a public servant and the US Army Corps of Engineers. Within the context of Corps policies and regulations, contractors will provide for the needs of our visiting public and act as public relations representatives for the US Army Corps of Engineers.

TP-T-2.5.3 Life Jacket Loaner Program and Water Safety:

Park Attendants are required to conduct a life jacket loaner program from the gatehouse if instructed by Corps personnel. Park attendants will also promote water safety through verbal water safety reminders and hand-outs if available.

TP-T-2.6.0 CAMPSITE RESERVATIONS

TP-T-2.6.1 Recreation One Stop (R1S):

The Recreation One Stop reservation program provides advance campsite reservation services consisting of receiving reservation requests, bookings, collecting and processing campsite user fees, cancellations, refund requests, transmitting reservation information, help desk assistance, etc. on a daily basis to each individual campground. The contractor will perform specific duties daily to implement the reservation program at the individual campground. These duties include, but are not limited to, the following:

- Receiving daily incoming camper list

- Maintaining current on-site records

- Making walk-up and advanced reservations, cancellations, changes, early check-outs

- Posting/un-posting reserved sites (if applicable)

- Checking site availability

- When campground is full, contractor will post “Campground Full” signs at park entrance or on the highway directional signs (if applicable)

- When requested by park rangers or other office staff, will answer questions by phone or in person about site…