A0001 SOL 10-R-20008.pdf

(x)

DTRT57-10-R-20008

x x copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGEMENT TO BE RECEIVED AT

THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

x

RVP-32

Cambridge MA 02142-1001 55 Broadway RVP-32 USDOT/ RITA /Volpe Center

RVP-32

Cambridge MA 02142-1001 55 Broadway RVP-32 Contracts & Tech Support Services USDOT/RITA/Volpe Center

02/22/2010A0001

13. THIS ITEM ONLY APPLIES TO MODIFICATION OF CONTRACTS/ORDERS. IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

12. ACCOUNTING AND APPROPRIATION DATA (If required) is not extended.is extended, Items 8 and 15, and returning

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods: (a) By completing

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

FACILITY CODE CODE

10B. DATED (SEE ITEM 13)

10A. MODIFICATION OF CONTRACT/ORDER NO.

9B. DATED (SEE ITEM 11)

9A. AMENDMENT OF SOLICITATION NO.

CODE

8. NAME AND ADDRESS OF CONTRACTOR (No., street, county, State and ZIP Code)

7. ADMINISTERED BY (If other than Item 6)CODE 6. ISSUED BY

PAGE OF PAGES

4. REQUISITION/PURCHASE REQ. NO.3. EFFECTIVE DATE2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO. (If applicable)

1. CONTRACT ID CODE

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

02/12/2010

CHECK ONE A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority) appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

E. IMPORTANT: Contractor is not, is required to sign this document and return __________________ copies to the issuing office.

ORDER NO. IN ITEM 10A.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

See the attached continuation sheet for details.

Recovery:: NON-RECOVERY

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)15A. NAME AND TITLE OF SIGNER (Type or print)

15C. DATE SIGNED 16B. UNITED STATES OF AMERICA 15B. CONTRACTOR/OFFEROR 16C. DATE SIGNED

(Signature of person authorized to sign) (Signature of Contracting Officer)

Robert P. Robinson

STANDARD FORM 30 (REV. 10-83)

Prescribed by GSA

FAR (48 CFR) 53.243

NSN 7540-01-152-8070

Previous edition unusable

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

DTRT57-10-R-20008

Amendment No. A0001

1. The purpose of this amendment is to replace Attachment J.1, entitled “Labor Category Definitions and Personnel Qualifications” in its entirety with a revised Attachment J.1.

The revised attachment is included with this amendment.

2. The due date for proposals remains unchanged at April 14, 2010, at 3:00 p.m. Eastern Time.

3. Please acknowledge receipt of this amendment with the submission of your proposal.

4. All other terms and conditions of the solicitation remain unchanged.

Revised 2/22/2010

REVISED ATTACHMENT J.1 - LABOR CATEGORY DEFINITIONS AND

PERSONNEL QUALIFICATIONS

The following labor categories and qualifications depict the types of personnel that will typically be required in support of IT Task Orders.

Experience is considered qualifying when it is progressively responsible; is in areas directly related to the functions and level of the labor category; and clearly provides the candidate with the ability to successfully perform the duties of the position after a normal orientation period.

Education is considered qualifying when it is obtained from an institution appropriately accredited by an organization recognized by the Secretary, U.S. Department of Education.

I. Project Manager

Functions:

The Project Manager performs project management for a combination of a few very large projects to several small projects supporting transportation systems. The Project Manager is responsible for the overall project management, and for ensuring that the technical solutions and schedule are implemented in a timely fashion.

From an administrative perspective, the Project Manager works with the Volpe Center to plan, organize, staff, direct, manage, and report the work performance of the Contractor staff to ensure that schedules, staffing, and budgets are appropriately managed to accomplish project objectives.

This includes defining suitable performance measures, quality standards, security requirements, and configuration management requirements; identifying and mitigating project risks; and providing support for evaluating project cost and schedule progress.

From a technical perspective, the Project Manager has a strong knowledge of and experience in the principles and activities related to the development and support of transportation systems.

This includes knowledge of and ability to implement and manage Federal standards and other guidelines related to the development of secure systems (facility, network, data) and Section 508 compliant systems. The Project Manager is responsible for providing technical and subject matter guidance to project staff, including (but not limited to) monitoring the technical suitability of the methods, tools, and techniques applied in work performance; the technical quality of work performed; and the quality of IT products delivered. The Project Manager has sufficient experience in the development and support of transportation systems to provide subject matter and technical guidance for strategic planning, requirement and data analysis, operational concept development, software and hardware design and integration, database design, development, testing, and deployment efforts. The Project Manager has experience to provide direction in specifying, recommending, and selecting technology architectures suitable for the successful development and support of transportation systems.

Requirements:

Manager: Master’s degree (or equivalent*) and a minimum of ten years of experience with IT development and support. At least three (of the ten) years of experience must be as a project manager on a system analysis project or major hardware or software design and development program. Qualifying experience must include a minimum of five years of intensive training/experience in an area related to work covered in Section C.2.A of the Statement of Work.

Strongly recommended that Project Managers possess and maintain currency with professional Project Management Professional (PMP) certification or equivalent professional certification as provided thru the Project Management Institute. Managers may be required to possess security level clearances under some task orders.

II. Subject Matter Expert

Functions:

The Subject Matter Expert is recognized for strong expertise in subject matter issues (e.g., transportation systems, systems security, communications, emerging and applied technologies) and for understanding, communicating, and implementing common best practices related to their area of expertise. The Subject Matter Expert works with managers and project staff to identify issues and to provide vision and strategic direction as required.

For strategic planning, system framework, and concept development, the Subject Matter Expert has demonstrated expertise with transportation systems and with IT to assess the operational and functional baseline of the sponsor’s organization, and help to define a new direction and strategy.

The Subject Matter Expert may influence the determination of IT requirements that affect the sponsor’s ability to support/meet transportation systems goals, and generate functional area strategies for enhanced transportation systems and IT operations and support.

Subject Matter Experts identified for the systems/software development life cycle (SDLC) activities area are recognized for business and/or architectural expertise in adapting transportation systems functional business requirements and processes into technical solutions based on an understanding of the overall enterprise architecture and environment. The SDLC Subject Matter Expert provides insight into IT and technologies that sets the direction and establish an approach for technical solutions and has the expertise needed to perform and resolve functional, system, and architectural gap analyses. The SDLC Subject Matter Expert is current in technology and industry trends that affect transportation enterprise solution sets, including technical platforms and network architectures. The SDLC Subject Matter Expert may lead technical design reviews, validate enterprise approaches, define application systems that support redesigned or improved business processes, recommend technical architectures that lead to comprehensive business solutions, and assess work products. The SDLC Subject Matter Expert has knowledge of and is able to apply Federal standards and other guidelines related to the development of secure systems and Section 508 compliant systems.

Subject Matter Experts in the information technology security area demonstrate strong experience in supporting Information Systems Security (ISS) activities in the Federal Government sector in both classified and non-classified environments. ISS Subject Matter Experts demonstrate knowledge of and experience in the application of Federal ISS regulations and guidelines related to the development of secure systems (e.g., facility, network, data). ISS Subject Matter Experts have demonstrated abilities to perform an analysis and evaluation of IT facilities and/or software applications, subsystem and components to identify security risks. IT applications may include Government and commercial common user systems, as well as dedicated special purpose systems requiring specialized security features and procedures.

Requirements:

Expert: Master’s degree (or equivalent*) and a minimum of ten years of experience with subject matter (e.g., transportation systems, IT, security). At least three of the most recent five years of experience must be focused in one area to demonstrate expertise (e.g., three of the last five years of experience focused in the security area; three of the last five years focused in senior-level SDLC activities as network architect; three of the last five years focused in strategic planning, system framework, and concept development for air transportation systems; three of the last five years focused in strategic planning, system framework, and concept development for transportation systems). Qualifying experience must include a minimum of five years of training/experience in an an area related to work covered in Section C.2.A of the Statement of Work. Subject Matter Experts may be required to possess security level clearances in support of task orders. Subject Matter Experts also may be required to possess professional certification such as PMP.

III. IT Engineer

Functions:

The IT Engineer demonstrates technical competence and experience in the design, development, and implementation of IT hardware, software, and network infrastructures across multiple platforms and systems. The IT Engineer applies systems engineering principles to investigate, analyze, plan, design, develop, implement, test, and/or evaluate computer systems and to develop documentation to support system engineering and technical analyses, reports, change proposals, and other technical areas.

To varying degrees based on experience, the IT Engineer demonstrates the ability to analyze operational requirements and technical system requirements, conduct design reviews, design and develop large-scale components or subsystems, coordinate the efforts of technical support staff, and apply system engineering experience to perform functions such as system integration, configuration management, quality assurance, and testing. The IT Engineer also may be experienced in the review of literature, patents, and current practices relevant to the solution of assigned projects and may be experienced in collaborating with other technical personnel on feasibility studies and systems planning. The IT Engineer has knowledge of and ability to apply Federal standards and other guidelines related to the development of secure systems and Section 508 compliant systems.

IT Engineers in the data management area have experience in applying an enterprise-wide approach to managing, planning, analyzing, designing, developing and supporting IT systems.

This experience includes performing enterprise-wide systems planning, business information planning, and business data analysis; performing process and data modeling using both manual and automated tools; applying reverse engineering and re-engineering disciplines to develop migration planning documents, and coordinating planned system and implementation activities.

IT Engineers in the network and communications area are experienced in engineering computer systems and networks, varying in size from large complex computer systems and/or networks to relatively small systems. Network IT Engineers apply computer engineering principles to the design of hardware, operating systems, networks, and processes to solve technical problems.

Systems may involve multiple protocols and interfaces, satellite communications, digital or fiber optic networks. Experience in this area includes planning designs or re-designs of existing systems or networks; testing and analyzing network elements (including software, communications devices, lines, modems, terminals, power); ensuring the overall integration of the enterprise network; monitoring and controlling the performance and status of the network resources; identifying and diagnosing highly complex problems and factors affecting network performance; and providing guidance and direction to network support technicians.

IT Engineers in the Software Systems (SS) area develop and apply state-of-the-art methods, theories, and research techniques to the design, development and support of hardware and software for transportation systems, ranging from simple systems to large, complex systems operating across multiple platforms. The SS Engineer has experience to plan, organize, conduct, and direct major projects or phases of projects, based on an assessment of the enterprise architecture and its constraints, and may be called upon to resolve advanced and complex technical problems. The SS Engineer has the experience with the identification, selection and application of new concepts and approaches, definition of complex design specifications, development of major routines and utility programs, and resolution of difficult hardware/software compatibility problems. The SS Engineer also has demonstrated experience in the design, development, maintenance, and analysis of databases, and/or experience with object-oriented programming, new/advanced programming languages, and integrated automation systems.

Requirements:

Senior: Bachelor’s degree (or equivalent*) and a minimum of eight years of experience with IT engineering, at least five years of which must reflect extensive and in-depth experience in a technical sub-category of hardware, software, network, or database technology; at least two years of experience as a team leader on a system analysis project or major hardware or software design and development program is required. The Senior IT Engineer demonstrates experience serving as a technical resource for mid-level and junior IT Engineers. Experience must demonstrate an in-depth knowledge of the state-of-the-art technology related to work covered in Section C.2.A of the Statement of Work. Senior IT Engineers also may be required to possess professional certification.

Mid-Level: Bachelor's degree (or equivalent*) and a minimum of five years of experience in IT engineering, at least three years of which must reflect extensive and in-depth experience in a technical subcategory of hardware, software, network, or database technology. Mid-Level IT Engineer experience demonstrates full responsibility for planning, organizing, and conducting project tasks with minimal direct supervision required by Senior staff.

Junior: Bachelor's degree (or equivalent*) and a minimum of two years of experience in IT engineering, at least one year of which must reflect extensive and in-depth experience in a technical subcategory of hardware, software, network, or database technology. Junior IT Engineers will demonstrate some responsibility for planning, organizing, and conducting project tasks under the supervision of Senior and Mid-Level IT Engineer staff.

IV. Programmer

Functions:

The Programmer performs programming, testing, debugging, troubleshooting, documentation, and support for IT projects on large mainframes, super-mini, mini, and/or micro-computers and systems. The Programmer demonstrates experience in the full range of programming functions in at least one programming language, one database management system other than MS Access, and at least one operating system. Work may involve the use of database management software and/or general purpose commercial application software in the development of application programs. Programming tasks may involve at least one of the following technical areas: digital information communications and interchange applications; graphic user interface (GUI) tools;

database management systems; web-based intranet/internet applications; client/server applications; multiple network/operating systems; and integration of custom code with COTS code. The Programmer should be conversant with and able to apply Federal standards and other guidelines related to the development of secure systems and Section 508 compliant systems.

Requirements:

Senior: Bachelor's degree (or equivalent*) and a minimum of eight years of applicable IT experience involving software development, typically with client/server or web-based applications. Experience must include a minimum of five years of successful demonstration of skills in one of the above technical areas. Senior-level programmers will demonstrate responsibility for successfully executing project programming tasks independently with no required technical supervision. Senior staff may guide Mid-Level and Junior staff on assigned work.

Mid-Level: Bachelor's degree (or equivalent*) and a minimum of five years of applicable IT experience involving software development, typically with client/server or web-based applications. Mid-Level programmers will demonstrate responsibility for successfully executing project programming tasks independently, with little required technical support from senior staff.

Experience must include a minimum of three years of successful demonstration of skills in one of the above technical areas.

Junior: Bachelor's degree (or equivalent*) and a minimum of two years of experience in software development, typically with client/server or web-based applications. Junior programmers will demonstrate responsibility for performing project programming tasks, with some technical supervision of Senior and Mid-Level staff. Experience must include a minimum of one year of successful demonstration of skills in one of the above technical areas.

V. System Administrator

Functions:

The System Administrator operates, supervises, and manages the daily operation, security, and performance of information systems, including (but not limited to) networks, communication systems, databases, web servers, firewalls, and other technologies that require ongoing management. The System Administrator demonstrates experience in a range of system administration functional areas, including applying security and update patches and other preventive maintenance; monitoring system performance; performing system performance tuning and trouble-shooting; optimizing system operation and resource utilization; performing system capacity analysis and planning; monitoring event and security logs; ensuring system integrity through regular back-ups, fail-safe, and recovery operations based on standard operating procedures; verifying that systems are in compliance with applicable IT security policies, procedures and guidelines; allocating and managing user accounts and privileges; and operating call logs and/or customer support functions. The System Administrator should be conversant with and able to apply Federal standards and other guidelines related to the development or operation of secure systems.

Requirements:

Senior: Bachelor's degree (or equivalent*) and a minimum of eight years of applicable IT experience involving networks, communications, database management, operating systems, or specialized applications. Experience must include a minimum of five years of successful demonstration of skills in one of the above functional areas. Senior System Administrators will demonstrate responsibility for successfully executing system operation tasks independently with no required technical supervision.

Mid-Level: Bachelor's degree (or equivalent*) and a minimum of five years of applicable IT experience involving networks, communications, database management, operating systems, or specialized applications. Experience must include a minimum of three years of successful demonstration of skills in one of the above functional areas. Mid-Level System Administrators will demonstrate responsibility for successfully executing system operation tasks independently with little required technical support from senior staff.

Junior: Bachelor’s degree (or equivalent*) and a minimum of two years of applicable IT experience involving networks, communications, database management, operating systems, or specialized applications. Experience must include a minimum of one year of successful demonstration of skills in one of the above functional areas. Junior System Administrators will demonstrate responsibility for performing system operation tasks with some technical supervision by Senior and Mid-Level staff.

VI. Analyst

Functions:

The Analyst demonstrates experience in the analysis of user needs and the development of functional and cross-functional requirements to meet user needs for transportation systems. The Analyst investigates and defines the problem and the information to be processed, proposes system alternative solutions, and develops system requirements. The Analyst provides expertise in data and business process research and analysis, in conducting research/evaluations/studies as required, and in analyzing the results of the process to develop recommendations/solutions for transportation systems. Depending on the nature of the task, the Analyst skills include experience with structured analysis techniques; analysis and design of transportation system applications for various architectures (simple to complex); expert systems; system application prototyping;

operating systems and hardware interfaces; database structures, location, and data elements;

and/or system benchmarking and performance evaluation. The Analyst works closely with the IT Engineers and others to coordinate the analysis, design, and implementation of information systems to meet user needs. The Analyst may provide technical direction for software development tasks, including reviewing work products for correctness and adherence to the design concept and to user standards. The Analyst has knowledge of and is able to apply Federal standards and other guidelines related to the development of secure systems and Section 508 compliant systems.

The Analyst also performs preparation, production, and configuration management of formal IT documentation, including paper and electronic documents, on-line help systems, and web-based documents. The Analyst provides expertise in the design, development, format, and preparation of a wide variety of IT documentation, including user guides, documentation guidelines, and IT documents covering the spectrum of work areas described in the SOW, Section C.4. The Analyst demonstrates responsibility for collecting, ordering, tracking, inputting, transferring, and verifying data and information for specified databases.

Requirements:

Senior: Bachelor's degree (or equivalent*) and a minimum of eight years of experience in data and/or system analysis and design. Three of the eight years of experience must include recent software project responsibility for the design, development, and/or deployment of IT; general experience will include increasing responsibilities in assignments of a technical nature. The Analyst must possess functional knowledge of specific project requirements and have experience in developing functional and system requirements for transportation systems. Senior Analyst demonstrates proven ability to work independently, and guide Mid-Level and Junior staff on assigned work.

Mid-Level: Bachelor's degree (or equivalent*) and a minimum of five years of experience in data and/or system analysis and design, at least three years of which must reflect recent software project responsibility for the design, development, and/or deployment of IT; general experience will include increasing responsibilities in assignments of a technical nature. Mid-Level Analyst experience demonstrates responsibility for planning, organizing, and conducting project tasks, with minimal direct supervision required by senior staff.

Junior: Bachelor's degree (or equivalent*) and a minimum of two years of experience in data and/or system analysis and design, at least one year of which must reflect recent software project responsibility for the design, development, and/or deployment of IT; general experience will include increasing responsibilities in assignments of a technical nature. Junior Analysts will demonstrate some responsibility for planning, organizing, and conducting project task, under the supervision of Senior or Mid-Level staff.

VII. Administrative Specialist

Functions:

The Administrative Specialist performs records management, documentation preparation, and program and administrative management activities, along with a variety of other clerical functions. Administrative Specialist tasks generally focus on one or more of the following areas:

writing, editing, or preparing technical or IT documentation; maintaining project files; preparing memoranda of a technical and/or managerial nature; and maintaining logs relating to work in progress, meetings, etc. Documentation often will involve status reports, travel, flow diagrams, and graphics, as examples.

Requirements:

Two years of experience, at least one year of which must include typing/editing of technical documentation, routine input of data into computerized files, and use of computer applications such as word processing, spreadsheets, and databases.

* Equivalency Table Qualifications

Labor Category Qualifications Degree Only

Qualifications Degree + Experience

Qualifications Experience Only

Project Manager Subject Matter Expert

N/A BA/BS plus 12 years MA/MS plus 10 years

15 years

IT Senior Engineer Senior Programmer Senior System Administrator Senior Analyst

N/A BA/BS plus 8 years MA/MS plus 6 years

11 years

IT Mid-Level Engineer Mid-Level Programmer Mid Level System Administrator Mid-Level Analyst

N/A BA/BS plus 5 years MA/MS plus 6 years

8 years

IT Junior Engineer Junior Programmer Junior System Administrator Junior Analyst

BA/BS BA/BS plus 2 years 3 years

Administrative Specialist Associate N/A 2 years When experience only is substituted, approval of the CO or designee is required. In addition, the Contractor may, on a case-by-case basis, offer to the CO a candidate with special or market-scarce skills/qualifications for consideration in any of the labor categories cited above.