DTNH22-14-R-00003.pdf

DTNH22-14-R-00003

SOLICITATION, OFFER AND AWARD

4. TYPE OF SOLICITATION2. CONTRACT NUMBER 3. SOLICITATION NUMBER

7. ISSUED BY CODE 8. ADDRESS OFFER TO (If other than Item 7)

ORDER UNDER DPAS (15 CFR 700)

6. REQUISITION/PURCHASE NUMBER

NOTE: In sealed bid solicitations "offer" and "offeror" mean "bid" and "bidder".

NEGOTIATED (RFP)

SEALED BID (IFB)

5. DATE ISSUED

1. THIS CONTRACT IS A RATED RATING PAGE OF PAGES

1 107

C. E-MAIL ADDRESS

EXT.NUMBERAREA CODE

B. TELEPHONE (NO COLLECT CALLS)A. NAME

10. FOR

INFORMATION

CALL:

CAUTION: LATE Submissions, Modifications, and Withdrawals: See Section L, Provision No. 52.214-7 or 52.215-1. All offers are subject to all terms and conditions contained in this solicitation.

(Date)(Hour) local timeuntildepository located in copies for furnishing the supplies or services in the Schedule will be received at the place specified in Item 8, or if hand carried, in the

SOLICITATION

9. Sealed offers in original and

PART IV - REPRESENTATIONS AND INSTRUCTIONS

OTHER STATEMENTS OF OFFERORS

EVALUATION FACTORS FOR AWARD

INSTRS., CONDS., AND NOTICES TO OFFERORS

REPRESENTATIONS, CERTIFICATIONS AND

LIST OF ATTACHMENTS

CONTRACT CLAUSES

PART III - LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACH.

I

J

K

L

M SPECIAL CONTRACT REQUIREMENTS

CONTRACT ADMINISTRATION DATA

DELIVERIES OR PERFORMANCE

INSPECTION AND ACCEPTANCE

PACKAGING AND MARKING

DESCRIPTION/SPECS./WORK STATEMENT

SUPPLIES OR SERVICES AND PRICES/COSTS

SOLICITATION/CONTRACT FORM

PART II - CONTRACT CLAUSESPART I - THE SCHEDULE

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G

F

E

D

C

B

A

SEC. DESCRIPTION PAGE(S) (X) DESCRIPTION SEC. (X)

11. TABLE OF CONTENTS

18. OFFER DATE17. SIGNATURE

SUCH ADDRESS IN SCHEDULE.

IS DIFFERENT FROM ABOVE - ENTER

15C. CHECK IF REMITTANCE ADDRESS

EXT.NUMBERAREA CODE

15B. TELEPHONE NUMBER

(Type or print)AND

ADDRESS

OF

OFFEROR

CODE FACILITY

16. NAME AND TITLE OF PERSON AUTHORIZED TO SIGN OFFER15A. NAME

DATEAMENDMENT NO.DATEAMENDMENT NO.

and related documents numbered and dated):

amendments to the SOLICITATION for offerors

(The offeror acknowledges receipt of

14. ACKNOWLEDGEMENT OF AMENDMENTS

CALENDAR DAYS (%)30 CALENDAR DAYS (%)20 CALENDAR DAYS (%)10 CALENDAR DAYS (%)

(See Section I, Clause No. 52.232.8)

13. DISCOUNT FOR PROMPT PAYMENT

designated point(s), within the time specified in the schedule.

by the offeror) from the date for receipt of offers specified above, to furnish any or all items upon which prices are offered at the price set opposite each item, delivered at the

12. In compliance with the above, the undersigned agrees, if this offer is accepted within ______________ calendar days (60 calendar days unless a different period is inserted

NOTE: Item 12 does not apply if the solicitation includes the provisions at 52.214-16, Minimum Bid Acceptance Period.

OFFER (Must be fully completed by offeror)

IMPORTANT - Award will be made on this Form, or on Standard Form 26, or by other authorized official written notice.

28. AWARD DATE

(Signature of Contracting Officer)

27. UNITED STATES OF AMERICA

25. PAYMENT WILL BE MADE BY

26. NAME OF CONTRACTING OFFICER (Type or print)

CODE 24. ADMINISTERED BY (If other than Item 7)

ITEM

(4 copies unless otherwise specified)

23. SUBMIT INVOICES TO ADDRESS SHOWN IN

41 U.S.C. 253 (c) ( 10 U.S.C. 2304 (c) (

22. AUTHORITY FOR USING OTHER THAN FULL AND OPEN COMPETITION:

21. ACCOUNTING AND APPROPRIATION20. AMOUNT19. ACCEPTED AS TO ITEMS NUMBERED

AWARD (To be completed by government)

CODE

13-0122505/30/2014 X

NPO-320

Office Of Acquisition Management

DOT/NHTSA/NPO-320

1200 New Jersey Avenue, SE W51-310 Washington, DC 20590

NHTSA 1200 ET 07/01/2014

SHERONDA JONES 202

sheronda.jones@dot.gov

366-1772

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PAGE(S)

ROBIN D. GATES

AUTHORIZED FOR LOCAL REPRODUCTION

Previous edition is unusable

STANDARD FORM 33 (Rev. 9-97)

Prescribed by GSA - FAR (48 CFR) 53.214(c)

2-15

16-36 37-38 40-42 43-52 53-66

67-73

75-83

84-92

93-102

Professional Technical Support Services

SECTION B –SUPPLIES OR SERVICES AND PRICES/COSTS

B.1 SUPPLIES/SERVICES

a. The Contractor shall furnish the necessary qualified personnel, facilities, material, supplies, equipment and services (other than those identified in Section H. of this contract). The Contractor shall fulfill the work requirements in accordance with the Statement of Work (SOW), Section C, and other terms and conditions of the contract.

All support services provided to the Government shall be performed by Contractor Employees or personnel otherwise retained by the Contractor.

b. The Contractor shall provide various professional, technical and administrative services to support research and testing activities. Inherent in providing these services, the Contractor shall provide the supervision and management effort necessary to ensure efficient and effective administration and control of work performed under this contract as further described below.

c. The Government anticipates award of a Single Indefinite Delivery, Indefinite Quantity

(IDIQ) Contract as a result of this solicitation whereby Time and Materials (T&M) Task Orders shall be issued in accordance with FAR 16.5 with the exception of the Specific Contract Requirements as defined in Section C.7.

B.2 MINIMUM/MAXIMUM OBLIGATIONS

B.2.1 MINIMUM OBLIGATION:

The Government will guarantee the issuance of one (1) Task Order and the Specific Requirements under Section C.7.

B.2.2 MAXIMUM OBLIGATION:

The Contractor shall be obligated to provide support up to the Ceiling Amounts indicated in the table below and as shown in Sections B.4 and B.5, Price Schedule, for the 24 month base period, the ceiling amounts of three one (1) Year Option Periods, if exercised inclusive of the Specific Contract Requirements outlined in Section C.7 (See Section B.5)

Ceiling Amounts

Base Period - Year One (12 months) ______TBD_______ Base Period - Year Two (12 months) ______TBD_______ Option Period One (12 months) ______TBD_______ Option Period Two (12months) ______TBD_______ Option Period Three (12 months) ______TBD_______

Each Task Order will include separate ceiling amounts for technical support and travel.

The Contract shall not exceed the ceiling price established for each contract year as established in Sections B.4.1 through B.4.5. The Maximum Obligations may be increased at any-time by mutual agreement of both parties.

B.3 PRICE SCHEDULE DEFINITIONS AND SPECIAL PROVISIONS

B.3.1 LOADED FIXED LABOR RATES

As used in this contract, "Loaded Fixed Labor Rates" are composed of the hourly rates paid an individual within a specific Labor Category (plus merit and or cost of living increases if applicable) plus indirect costs such as Fringe Benefits, Overhead, Facilities Capital Cost of Money (FCCM), General and Administrative (G&A), and Fee or Profit. For each Labor Category, Price Schedules shall include ‘Regular Loaded Fixed Labor Rates” and “Overtime Rates” for work performed primarily at the respective Contractor's headquarters/off-site facility located in the Washington, D.C. metropolitan area (Contractor’s Work Site) and work primarily performed at NHTSA headquarters or the Uniform Tire Quality Grade (UTQG) facility located in Goodfellow Air force Base in Texas (Government Work Site) (see section B.1.3.6. Indirect Cost Rates shall be negotiated and fixed at time of contract award and shall remain fixed for the entire term of the contract.

B.3.1.1 REGULAR LOADED LABOR RATES

Regular Loaded Fixed Labor Rates reflect the Loaded Fixed Hourly Labor Rate paid to the Contractor for work performed by an employee or Subcontractor’s employee during the employee's normal work week (i.e., no more than 40 hours per workweek).

B.3.1.2 OVERTIME RATES

Overtime Rates reflects the Loaded Fixed Hourly Labor Rate paid to the Contractor for work performed by an employee or Subcontractor’s employee that exceeds 40 hours per week.

B.3.1.3 OVERTIME PREMIUM

Overtime premium is the incremental difference between a Labor Category’s Regular Rate of pay and Overtime loaded hourly labor rates. The Contractor shall not incur, nor will the Government reimburse the Contractor, for any Overtime Premium unless a request is submitted to the Contracting Officer in advance and the Contracting Officer approves the request, in writing, prior to performing the work. In the request, the Contractor shall justify, in writing, the need to work in excess of the normal work week hours, the Labor Categories proposed for Overtime and the number of overtime hours requested for each.

B.3.1.4 OTHER DIRECT COSTS (ODC)

As used in this solicitation, “Other Direct Costs (ODCs) are costs other than the Contractor’s labor costs. Profit or fee may never be applied to ODCs.

B.3.1.5 ODC INDIRECT COST CATEGORY AND BASE

As used in this solicitation, ODC Indirect Cost Category and Base means the type of indirect cost (e.g. G&A, F&A, O/H, etc) and the base on which the indirect cost is applied (e.g. travel costs, subcontracting costs, all other direct costs). The application of ODC Indirect Costs is permitted only to the extent that those costs are not already recovered as part of the Contractor’s Loaded Labor Rates.

B.3.1.6 ODC INDIRECT COST RATE

As used in this solicitation, ODC Indirect Cost Rate means the rate (expressed as a percentage of the Other Direct Cost) the Contractor applies to the specified ODC to recover its indirect cost.

The application of this Indirect Cost Rate is permitted only to the extent that those costs are not already recovered as part of the contractor’s Loaded Fixed Labor Rates.

B.3.1.7 MATERIALS, SUBCONTRACTS, AND ALL OTHER NON-LABOR COSTS

A. MATERIALS HANDLING COSTS

Materials required for performance under this Time & Materials contract shall be reimbursed at cost. Reasonable and allocable material handling costs may be included in the charge for material only to the extent they are clearly excluded from the hourly rate. Material handling costs are comprised of indirect costs, including, when appropriate, general and administrative expense allocated to direct materials in accordance with the Contractor’s usual accounting practices consistent with Subpart 31 of the FAR.

B. SUBCONTRACTS

The costs of subcontracts that are authorized under the subcontracts clause of this contract shall be reimbursable costs under this clause. Reimbursable costs shall not include any costs arising from the lettering, administration or supervision of performance of the subcontracts, if the costs are included in the hourly labor rates payable under this contract.

C. ALL OTHER NON-LABOR COSTS

Any and all other non-labor costs incurred during the performance of the T&M contract shall be reimbursed at cost only. Indirect costs include only those costs clearly excluded from the labor-hour rate and allocated in accordance with the Contractor’s usual accounting practices consistent with FAR Part 31.

D. PROFIT OR FEE

No fee or profit shall be applied to materials, supplies, subcontracts, or other non-labor items ordered by task order and furnished under this contract.

B.3.1.8 TRAVEL COSTS

Travel costs will be reimbursed in accordance with Far Part 31.

The Contractor shall obtain COR/CO approval before scheduling any travel unless specifically stated otherwise in the contract. Travel and Per Diem authorized under this contract shall be reimbursed in accordance with the Government Travel Regulations currently in effect.

Travel requirements under this contract shall be met using the most economical form of transportation available. If economy class transportation is not available, the request for payment voucher must be submitted with justification for use of higher class travel indicating dates, times, and flight numbers. All travel shall be scheduled sufficiently in advance to take advantage of offered discount rates, unless authorized by the COR.

B.3.2 LABOR CATEGORIES AND DESCRIPTIONS

The following list includes labor categories deemed by the Government necessary to fill the various contractor staff positions for the work. Upon award, the Government may revise the list or labor category descriptions to include additional categories proposed and negotiated during the solicitation phase.

A. ADMINISTRATIVE ASSISTANT

Level I - Typing no less than 35 wpm; basic PC skills; good spelling, grammar and editing; and good verbal/written communication skills are necessary.

Level II - Typing no less than 45 wpm; excellent PC skills in Microsoft Office software; excellent, verbal/written communication skills; composition skills.

B. DOCUMENT ANALYST

Level I - General PC knowledge. Must have experience with word processing, correspondence controls and data entry in a relational database. Good organizational skills. Good spelling, grammar and editing; and good verbal/written communication skills are necessary.

Level I I - Strong PC knowledge. Must be proficient with word processing, correspondence controls and data entry in a relational database. Good organizational skills. Superior spelling, grammar and editing; and good verbal/written communication skills are necessary.

Level III - Strong PC knowledge and word processing skills; Strong knowledge of correspondence controls; Good background in data examination and data entry with a relational database. Good organizational skills and good analytical skills. Must be familiar with automotive components and issues related to highway safety. Superior spelling, grammar and editing; and good verbal/written communication skills are necessary. College degree or three or more years or experience is required.

C. DATA ENTRY CLERK

General PC knowledge. Must have experience with data entry in a relational database environment and spreadsheets. Good organizational skills, good communication skills and the ability to follow verbal or written instructions are required.

D. OPERATIONS MANAGER

Level I - Must have advanced knowledge in document imaging and document conversion, work flow, word processing, spreadsheets and Microsoft Windows. Must have moderate knowledge of automobile design, aspects of highway safety, engineering and data processing.

Level II - Must be proficient in the use of computer software including Microsoft Windows, document imaging, data processing, and associated software programs for paper reduction. Must have advanced knowledge of automotive engineering technology, highway safety programs and document management and processing.

E. TECHNICAL INFORMATION SPECIALIST

Level I - General PC knowledge. Must have experience with word processing, automotive design, automotive engineering and data entry in a relational database. Must have the ability to interpret automotive technical language into basic English. Proficient organizational skills. Advanced spelling, grammar and editing; and advanced verbal/written communication skills are necessary.

Level II - Proficient PC skills with word processing, advanced automotive design, automotive engineering and manage data in a relational database. Demonstrated ability to make clear advanced automotive technical language. Demonstrated organizational skills. Advanced spelling, grammar and editing; and advanced verbal/written communication skills are necessary.

Level III- Advanced PC skills with word processing, expert in automotive design, automotive engineering and capable of extracting and interpretation of data in a relational database. Published advance automotive technical articles and reports. Advanced organizational skills to lead multiple technical information projects. Capable of providing guidance to others to include advanced technical spelling, use of grammar and editing; and advanced verbal/written communication skills for presentations and reports.

F. PROGRAM ANALYST

Level I- Advanced technical knowledge with experience in an analytical and/or research and development organization preferred. Basic PC skills are required with the ability to adjust to new technology as necessary. Experience in data analysis desirable. Must exhibit good verbal/written communication skills with attention to detail and accuracy.

Level II - Basic PC skills are required. Must possess advanced technical and project management's skills in the areas of trend and data analysis. A high aptitude for analytical problem solving and the ability to work independently is desired. Work on multiple projects simultaneously; some of a high priority/high visibility nature will be required.

Ability to exercise independent judgment and control of project with minimal guidance.

G. TEST TECHNICIAN

Level I - General knowledge and experience of pneumatics, hydraulics and/or electrical/mechanical equipment necessary. Basic machining and mechanical or electronics skills are required. Must follow specific instructions to assemble equipment and perform tests. Basic PC skills are required. Good communication skills and safe working practices are necessary.

Level II - Practical knowledge and experience of mechanical and/or electronics applications. Proficient in use of test equipment/tools and equipment or electronics. Uses judgment in measurement and the use of test equipment and the recording of data.

Verifies data to prepare reports. Performs recurring work independently. Basic PC skills and good communication skills are necessary.

Level III - Recognized certification(s) and demonstrated expertise in applied disciplines.

Proficient with computer hardware and software associated with operational needs.

Demonstrates leadership skills and assists in project planning. Performs work independently after goals have been established with the project manager.

H. PROJECT MANAGER

Level I - Must have experience in project management and highway safety is required.

Manages multiple projects simultaneously from conception to technical report presentation. Manages project team, monitors budgets, schedules and progress. Has advanced communication skills and works well with government and industry representatives.

Level II - Must have an extensive knowledge of highway safety trends and issues and is considered an expert in a specific project management field. Manages multiple projects simultaneously from conception to technical report presentation. Has the ability to report research and test results in advanced and complex technical formats. Manages project team, monitors budgets, schedules and progress. Has advanced communication skills and works well with industry representatives.

Level III - Must have extensive knowledge of highway safety trends and issues. Must have advanced management training; Must be experience with industry standards such as CMMI and ISO 9000. Must have demonstrated to the ability to plan, budget, and management multiple projects across multiple disciplines; Must have advanced communication skills and must work well and interact effectively with mid-level and senior level Agency and industry representatives; Must have a minimum of fifteen years of management experience. A college degree is required.

I. PROJECT CONTROL SPECIALIST

Level I - Must have experience in project management, with a focus on quality and risks.

Performs evaluations of procedures, processes and techniques; identifies efficiencies and provides recommendations for future improvements. Manages multiple projects simultaneously from conception to technical report presentation. Coordinates projects and manages budgets. Has advanced communication skills and works well with industry representatives.

Level II - Proficient in project management, with a focus on quality control and risk management. Leads the evaluations of procedures, processes and techniques; identifies efficiencies and provides recommendations for future improvements. Experienced in the management of multiple projects simultaneously from conception to technical report presentation. Successful track record of project coordination and budget control. Has advanced communication skills and works well with industry representatives.

Level III - Senior project control specialist with specialized expertise in quality control processes and risk management and mitigation. Establishes guidelines and criteria for the evaluations of procedures, processes and techniques; identifies efficiencies and provides recommendations for future improvements. Experienced in the management of multiple projects simultaneously from conception to technical report presentation. Recognized for project coordination under difficult situations and budget control. Has advanced communication skills and is recognized as a leader by industry representatives.

J. TECHNICAL WRITER

Level I - Strong PC background. Must have experience with word processing, desktop publishing and flow diagrams. Excellent organizational skills. Excellent spelling, grammar and editing; and good verbal/written communication skills are necessary.

Level II - Advanced PC skills with word processing, desktop publishing, flow diagrams, as well as web design, HTML, and web development tools. BA/BS degree in an information technology discipline. Ability to design and generate web-based/interactive surveys, interactive pdf forms, and HTML documents. Excellent organizational skills.

Five (5) years of experience editing and preparing technical documents, standard operating procedures, flow diagrams, etc. Experience translating technical automotive language into user-friendly documents. Excellent spelling, grammar and editing; and good verbal and written communication skills are necessary.

K. SAFETY SPECIALIST

Must have an expert knowledge of a specific automotive engineering field; knows industry trends and issues in the specific field. Strong written and verbal communication skills, and advanced skills in managing multiple projects are required. Takes leadership role in industry standards committees; attends and makes presentations at automotive industry conferences and meetings and collects information in area of specialization. Has the ability to analyze data and write reports, and report research and test results in various formats. Has the ability to facilitate and audit testing at outside contractor facilities.

L. RESEARCH ANALYST

Level I - Experience in the automotive research field; knows industry trends and issues.

Strong written and verbal communication skills, and skills managing a single project is required. Has experience in highway safety programs, and knowledge of automotive designs. Has the ability to analyze data and write reports, and report research and test results in various formats. Has the ability to analyze and interpret statistical test data at an intermediate level.

Level II - Experience in a specific automotive research field; knows industry trends and issues in the specific field. Strong written and verbal communication skills, and skills in managing multiple projects. Attends and makes presentations at automotive industry conferences and meetings and collects information in area of specialization. Has the ability to analyze data and write reports, and report research and test results in various formats. Has the ability to conduct statistical analyses and interpret statistical test data at an expert level.

Level III - Extensive experience and considered an expert in a specific automotive research field; knows industry trends and issues in the specific field. Strong written and verbal communication skills, and advanced skills in managing multiple projects are required. Attends and makes presentations at automotive industry conferences and meetings and collects information in area of specialization. Has expertise in automotive related chemistry and materials, and expertise in statistical design and analysis. Has the ability to analyze data and write reports, and report research and test results in various formats. Has the ability to conduct statistical analyses and interpret statistical test data at an expert level.

Level IV - 10 years advanced knowledge of automotive research field including detailed understanding of automotive components and researching industry trends and issues in the multiple fields. 10 years of technical writing and editing experience in an automotive field. Ability to understand and identify automotive component failure and malfunctions and the safety implications to consumers and their vehicles. Prior experience preparing automotive defects assessment packages for review by independent review boards.

Recognized for presentations at automotive industry conferences and meetings and collects information in area of specialization. Experienced in data analysis, published reports, and testing research. Has conducted advanced statistical analyses and interpret statistical test data at an expert level.

B.3.3 CONTRACT PRICES

Prices shown in Price Schedules B.4.1 through B.5 shall be in effect for the 24 month base period and three one (1) year option periods, if exercised.

B.4 PRICE SCHEDULES

B.4.1 BASE PERIOD YEAR 1: TWELVE (12) MONTHS

Contractor’s Gov’t Contractor’s Site Site Site

0001 Administrative Assistant I 0002 Administrative Assistant II 0003 Data Entry Clerk 0004 Document Analyst I 0005 Document Analyst II 0006 Document Analyst III 0007 Operations Manager 0008 Program Analyst I 0009 Program Analyst II 0010 Project Control Specialist I 0011 Project Control Specialist II 0012 Project Control Specialist III 0013 Project Manager I 0014 Project Manager II 0015 Project Manager III 0016 Research Analyst I 0017 Research Analyst II 0018 Research Analyst III 0019 Research Analyst IV 0020 Safety Specialist 0021 Test Technician I 0022 Test Technician II 0023 Test Technician III 0024 Technical Writer I 0025 Technical Writer II 0026 Technical Information Specialist I 0027 Technical Information Specialist II 0028 Technical Information Specialist III

Other Direct Cost Categories Estimated Amount Indirect Cost

Rate % Total ODC plus IDCR

Total Labor and Other ODCs

Not to Exceed Amount

Loaded Fixed Hourly Rate Overtime Loaded Hourly

Rate

CLIN Labor Category Gov’t Site

B.4.2 BASE PERIOD YEAR 2: TWELVE (12) MONTHS FROM THE END OF BASE YEAR 1

1001 Administrative Assistant I 1002 Administrative Assistant II 1003 Data Entry Clerk 1004 Document Analyst I 1005 Document Analyst II 1006 Document Analyst III 1007 Operations Manager 1008 Program Analyst I 1009 Program Analyst II 1010 Project Control Specialist I 1011 Project Control Specialist II 1012 Project Control Specialist III 1013 Project Manager I 1014 Project Manager II 1015 Project Manager III 1016 Research Analyst I 1017 Research Analyst II 1018 Research Analyst III 1019 Research Analyst IV 1020 Safety Specialist 1021 Test Technician I 1022 Test Technician II 1023 Test Technician III 1024 Technical Writer I 1025 Technical Writer II 1026 Technical Information Specialist I 1027 Technical Information Specialist II 1028 Technical Information Specialist III

Other Direct Cost Categories Estimated Amount Indirect Cost

Rate % Total ODC plus IDCR

Total Labor and Other ODCs

Not to Exceed Amount

Loaded Fixed Hourly Rate Overtime Loaded Hourly

B.4.3 OPTION PERIOD I, YEAR 3: TWELVE (12) MONTHS FROM THE END OF BASE YEAR 2

2001 Administrative Assistant I 2002 Administrative Assistant II 2003 Data Entry Clerk 2004 Document Analyst I 2005 Document Analyst II 2006 Document Analyst III 2007 Operations Manager 2008 Program Analyst I 2009 Program Analyst II 2010 Project Control Specialist I 2011 Project Control Specialist II 2012 Project Control Specialist III 2013 Project Manager I 2014 Project Manager II 2015 Project Manager III 2016 Research Analyst I 2017 Research Analyst II 2018 Research Analyst III 2019 Research Analyst IV 2020 Safety Specialist 2021 Test Technician I 2022 Test Technician II 2023 Test Technician III 2024 Technical Writer I 2025 Technical Writer II 2026 Technical Information Specialist I 2027 Technical Information Specialist II 2028 Technical Information Specialist III

Other Direct Cost Categories Estimated Amount Indirect Cost

Rate % Total ODC plus IDCR

Total Labor and Other ODCs

Not to Exceed Amount

Loaded Fixed Hourly Rate Overtime Loaded Hourly

B.4.4 OPTION PERIOD II, YEAR 4: TWELVE (12) MONTHS FROM THE END OF OPTION PERIOD

I, YEAR 3.

3001 Administrative Assistant I 3002 Administrative Assistant II 3003 Data Entry Clerk 3004 Document Analyst I 3005 Document Analyst II 3006 Document Analyst III 3007 Operations Manager 3008 Program Analyst I 3009 Program Analyst II 3010 Project Control Specialist I 3011 Project Control Specialist II 3012 Project Control Specialist III 3013 Project Manager I 3014 Project Manager II 3015 Project Manager III 3016 Research Analyst I 3017 Research Analyst II 3018 Research Analyst III 3019 Research Analyst IV 3020 Safety Specialist 3021 Test Technician I 3022 Test Technician II 3023 Test Technician III 3024 Technical Writer I 3025 Technical Writer II 3026 Technical Information Specialist I 3027 Technical Information Specialist II 3028 Technical Information Specialist III

Other Direct Cost Categories Estimated Amount Indirect Cost

Rate % Total ODC plus IDCR

Total Labor and Other ODCs

Not to Exceed Amount

Loaded Fixed Hourly Rate Overtime Loaded Hourly

B.4.5 OPTION PERIOD III, YEAR 5: TWELVE (12) MONTHS FROM THE END OF OPTION PERIOD

II, YEAR 4.

4001 Administrative Assistant I 4002 Administrative Assistant II 4003 Data Entry Clerk 4004 Document Analyst I 4005 Document Analyst II 4006 Document Analyst III 4007 Operations Manager 4008 Program Analyst I 4009 Program Analyst II 4010 Project Control Specialist I 4011 Project Control Specialist II 4012 Project Control Specialist III 4013 Project Manager I 4014 Project Manager II 4015 Project Manager III 4016 Research Analyst I 4017 Research Analyst II 4018 Research Analyst III 4019 Research Analyst IV 4020 Safety Specialist 4021 Test Technician I 4022 Test Technician II 4023 Test Technician III 4024 Technical Writer I 4025 Technical Writer II 4026 Technical Information Specialist I 4027 Technical Information Specialist II 4028 Technical Information Specialist III

Other Direct Cost Categories Estimated Amount Indirect Cost

Rate % Total ODC plus IDCR

Total Labor and Other ODCs

Not to Exceed Amount

Loaded Fixed Hourly Rate Overtime Loaded Hourly

B.5 TASK C.7: CONTRACT MANAGEMENT

***This CLIN is designated to track the costs for Contract Administration duties as described in Section C.7***

(End of Section B)

CLIN Labor Category Gov’t Site Contractor’s Gov’t Contractor’s

1111 Program Manager 2222 Program Manager 3333 Program Manager 4444 Program Manager 5555 Program Manager

Loaded Fixed Hourly Rate Overtime Loaded Hourly RateTask C.7

SECTION C – DESCRIPTION / SPECIFICATION / WORK STATEMENT

C.1 BACKGROUND

The National Highway Traffic Safety Administration (NHTSA’s) Enforcement Program requires professional technical support to assist operations and business processes. The key enforcement program offices are the Office of Vehicle Safety Compliance (OVSC) and the Office of Defects Investigation (ODI).

NHTSA’s core mission is to save lives, prevent injuries, and reduce economic costs due to road traffic crashes, improve safety on our nation's highways. To achieve this goal, NHTSA promulgates Federal Motor Vehicle Safety Standards (FMVSSs) which require minimum levels of safety performance for motor vehicles. NHTSA’s Office of Vehicle Safety Compliance (OVSC) is tasked with developing and executing compliance programs to assure the FMVSSs requirements are being met. This may include test programs, programs that involve investigative inquiry or inspection and surveillance programs that routinely monitor vehicles being imported into the United States.

NHTSA’s mission also includes issuing Corporate Average Fuel Economy (CAFÉ) standards under the Energy Independence and Security Act of 2007. Each year, OVSC executes compliance programs to assure vehicle manufactures adhere to the increasing fuel economy standards.

The Motor Vehicle Safety Act authorized NHTSA to:

(1) Collect alleged motor vehicle defect information; and

(2) Analyze and investigate to determine if defects exist.

The Office of Defects Investigation (ODI) is tasked with meeting these objectives through developing and executing defects programs. The defects programs are designed to foster a partnership with the public to assure that any information concerning a potential motor vehicle defect is communicated to the NHTSA. The defects program collects vehicle defect information from the public via various sources such as direct mail, the NHTSA Web site, and the Vehicle Safety Hotline. ODI correspondence screeners, analysts, investigators and engineers handle the bulk of the defect investigation process workload.

C.2 PURPOSE

The purpose of this contract is to obtain technical program support services to maintain existing processes and provide planning and implementation support services for future process improvement investments within the NHTSA Enforcement Program offices. The bulk of the support effort covers programs administered by the Office of Vehicle Safety Compliance (OVSC) and the Office of Defects Investigation (ODI). These services shall be provided through Task Orders issued under this contract.

The Contractor shall provide NHTSA with experienced professionals and support staff to perform document handling, data entry, information analyses and reporting associated with the Enforcement programs. These requirements include data examination, filing, data quality assurance, data analyses, reporting, operational support and other data program management and support duties.

Inherent in providing these services, the Contractor shall provide the supervision and management effort necessary to ensure efficient and effective administration and control of work performed under this effort.

C.3 OBJECTIVES

Al work under this contract will be performed through Task Orders. The Task Orders awarded will include the following activities and meet the following primary objectives:

• Maintain and enhance Enforcement’s managed services through annual planning and resource allocation support;

• Provide high quality program support services fully meeting the requirements of this contract;

• Provide timely and high quality document support services to Enforcement’s customers;

• Provide timely responses to customers, including manufacturers, the general public and other Government customers; and

• Produce and maintain timely and high quality documentation for Enforcement.

C.4 PHYSICAL WORK ENVIRONMENT

The principal locations of Contractor performance are the following:

a. DOT/NHTSA Headquarters

1200 New Jersey Avenue, SE Washington DC

b. Uniform Tire Quality Grading (UTQG) Program Facility

131 Comanche Trail Goodfellow AFB, Texas

c. Contractor's off-site facility in Washington D.C. metropolitan area

Contractor staff normal daily work shifts may not start before 6:00 AM or end after 6:00 PM, Monday through Friday.

C.5 EXTERNAL ACCESS TO DOT SYSTEMS

Contractor staff working off-site and authorized to access DOT internal systems are required to use Government Furnished workstations and DOT certified communications. Off-site contractor staff must have DOT Base Desktop Software.

C.6 KICK OFF MEETING

Within 20 days of the effective date of the contract award, the Contractor shall participate in an initial project meeting with the Contracting Officer Representative (COR), other NHTSA staff and the Contracting Officer (CO) via teleconference. This meeting will cover the process of Task Orders, contract administration and any other questions that need to be addressed upon award. At the time of the meeting, the Contractor shall have prepared a draft Annual Project Plan and shall be prepared to discuss the draft plan in detail. The Contractor shall assume no more than 2 hours for the meeting.

C.7. SPECIFIC CONTRACT REQUIREMENTS

C.7.1 PHASE IN ACTIVITIES TRANSITION PLAN

Transition activities shall be performed in accordance with the Transition Plan approved dated To be filled in at award. The Contractor and the COR shall work together to coordinate activities under this task.

C.7.2 MANAGEMENT

Performance of these services requires a detailed understanding of basic principles of project and personnel management and NHTSA’s Enforcement mission and objectives. The work includes:

1) establishing methods, procedures and techniques to maintain a secure and stable operation; 2) insuring that all activities performed by Contractor staff conform to standard operating procedures; and 3) determining the impacts of changes and devising plans to mitigate risk.

The Contractor must provide staff to:

a. Analyze services with respect to risk assessments, needs assessment, workforce planning, communications, and integrating new capabilities into Enforcement's program environment.

b. Determine areas in which Enforcement program support is lacking or where obsolescence is becoming apparent in order to devise solutions before program activities are adversely affected.

c. Monitor all contractor activities and provide recommendations to improve quality assurance and standard operating procedures.

d. Ensure appropriate and timely response and escalation of problems that could potentially affect contract performance and/or efficiency and productivity of contractor staff.

Typical problems may arise due to: lack of availability of information, malfunctioning computer hardware and software issues, lack of network connectivity and staffing shortages.

e. Provide varying levels of problem tracking, trend analysis, and management reporting.

f. Monitor customer service and provide recommendations or make adjustments to improve customer satisfaction.

C.7.3 PURCHASE EQUIPMENT ITEMS

The Contractor must purchase items of motor vehicle equipment and provide of these items of motor vehicle equipment to locations provided by NHTSA. The Contractor shall not disclose that the equipment is being purchased for the Federal Government, that the equipment is to be used for testing or the ultimate destination of the equipment. The Contractor shall be provided the identifying information for the equipment, ultimate delivery address, and delivery time by the

COR.

The Government may offer a suggested or required purchasing source to ensure the samples procured match those identified by the Government or are in agreement with agency objectives.

Orders shall be placed within 3 business days of receipt of a request from the COR or designated NHTSA personnel.

C.7.4 REPORT REQUIREMENTS

The following report requirements for management support are hereby established for the base period and each option year under this contract:

A. ANNUAL PROJECT PLAN

The Contractor shall provide an Annual Project Plan as Deliverable No. 1 described in Section F.3, no later than 30 days after the base period commences and within 20 days of the beginning of each option year exercised.

The Annual Project Plan shall include, at a minimum:

1. Summary of previous year(s) goals, objectives, accomplishments, highlights and barriers;

2. Summary of previous year(s) total costs, including travel and total labor hours worked (regular and overtime) for each labor category under the Base Level of Effort and each Task Order

3. Statement of current year goals, objectives and potential barriers;

4. Schedules and resources for new activities;

5. Projected staffing, labor costs and other direct costs for the level of effort for the option year;

6. Scheduled changes, revisions and/or modifications to existing procedures, organization structure or documentation.

In addition, as applicable, the annual project plan includes a discussion of the following:

any changes or updates to staff transition plans; any changes in corporate organizational structure that may affect key personnel assigned to the work; tracking and monitoring of quality control/quality assurance procedures and standard operating procedures for update/revision; root cause problem determination and escalation, if any; service prioritization; level of effort provided by off-site support and any changes in work shifts from contractor worksite(s) to Government worksites.

B. MONTHLY PERFORMANCE INDICATORS REPORT (MPIR)

The Contractor shall provide a Monthly Performance Indicators Report (MPIR) as Deliverable No. 2 described in Section F.3, by the th business day of each month following the month being reported. The report shall document contract performance by each support function, as described in this section.

C.7.5 ADDITIONAL PROGRAM TRAINING

a. The Government anticipates that periodically, it may be necessary for Contractors to receive training to carry out additional program requirements or to achieve expertise in newly acquired systems and equipment. Subject to NHTSA CO approval, the agency may include such a requirement for training. Negotiated payment terms for the cost of the training and including the labor hours associated with the training will be determined within the budget and agreed upon between the parties prior to the start of any training.

b. Government funds will be approved for training only where the additional program requirements cover NHTSA-specific programs or newly acquired systems and equipment that are considered state-of-the-art. Funds will not be used to cover basic training (including training in off-the-shelf programs and equipment) that Contractor employees within the designated labor categories are required to possess prior to starting work.

c. For any training purchased by the Government under this section, the Contractor is thereafter required to maintain the level of skill associated with the training until the expiration of the contract.

UNDER THIS CONTRACT, THE CONTRACTOR MAY BE REQUIRED TO

PERFORM THE FOLLOWING POTENTIAL TASK ORDERS AS DESCRIBED

BELOW. THESE TASK ORDERS MAY OR MAY NOT BE ISSUED UNDER THIS

CONTRACT.

C.8.1 POTENTIAL TASK ORDER REQUIREMENT 1: ENFORCEMENT PROGRAM

OFFICE SUPPORT

OBJECTIVE: Provide NHTSA Enforcement with responsive support personnel and high quality services fully meeting customer expectations.

The areas of program support include document handling, recall audits, vehicle identification numbering, and information analysis and documentation, compliance testing and administrative activities.

C.8.1.1 DOCUMENT HANDLING SUPPORT

The Contractor shall provide staff to perform document handling support activities, including document control, data examination and entry and document scanning.

C.8.1.1.1 DOCUMENT CONTROL

The work includes handling mail and other incoming correspondence, including sorting and assigning control numbers to complaints, requests and responses. Internal mail that is not controlled such as magazines, solicitations, etc., is sorted and delivered to the assigned offices.

Approximately, 3400 documents a month are received by the program offices of which 80% consist of vehicle owner questionnaires (VOQs and IVOQs) and complaints received via the NHTSA hotline or website (see https://www-odi.nhtsa.dot.gov/ivoq/).

The Contractor shall provide staff to perform document control functions of mail and incoming correspondence. The functions include signing for items, control system log in and out, sorting, date stamping, forwarding, pickup and delivery.

C.8.1.1.2 DATA EXAMINATION & ENTRY

The work includes reviewing and entering data (directly or electronically) into designated database fields, perform quality control checks on those fields, updating the fields and tracking the documents (including recording and backlog). Other activities include retrieving hardcopy documents from storage; copying consumer letters and VOQs; and updating product tables.

The Contractor shall provide staff to perform data entry and/or data validation support of:

1. Consumer Letters (CLs)

2. Vehicle Owner Questions (VOQs)

3. Internet VOQs (IVOQs)

4. Service Bulletins (TSBs)

The Contractor shall also provide staff to:

1. Review and update in the database the reference codes and values.

2. Process and analyze vehicle crash test, bio-mechanics, component, and other data and perform detailed validation of data received. The validation procedures will be provided by the Government.

3. Prepare and/or load data into the appropriate database and fields.

4. Follow approved procedures for preparing data for use.

C.8.1.1.3 DOCUMENT SCANNING

The work includes the scanning of approximately 4,000 pages per month of compliance test reports and defect investigation public file documents.

The Contractor shall provide staff to scan documents and validate scanned images and indexes of: Compliance Test Reports; Tire Reports; Compliance Investigations; Investigation Reports;

Defect Investigations; Consumer Correspondence; Questionnaires; Recall Campaigns and https://www-odi.nhtsa.dot.gov/ivoq/

Technical Service Bulletins. In addition, the Contractor shall provide staff to assist the user community with document retrievals.

C.8.1.1.4 REPORT REQUIREMENTS

The Contractor shall produce a section in the MPIR termed Document Handling Support Monthly Reporting (DHSMR). The Contractor shall deliver the report monthly as Deliverable No.2, Section F.3 by the 5th business day of the month following the month being reported.

Each DHSMR shall include the following for the previous month's effort:

1. Total number of documents mailed

2. Total number of documents or records received

3. Total number of documents or records analyzed

4. Total number of documents or records entered into an electronic log

5. Total number of documents or records entered into the database

6. Total number of documents or records scanned

7. Total number of quality control checks performed

8. Total number of corrections due to quality control checks performed

9. List of corrections due to quality control checks performed

10. Total number of documents or records updated

C.8.1.2 VEHICLE IDENTIFICATION NUMBER (VIN) PROGRAM SUPPORT

OBJECTIVE: Provide timely and high quality responses to manufacturers and Government customers in support of the Vehicle Identification Number (VIN) Program.

The Contractor will be required to review, assist and process approximately 115 submissions per month. These submissions include Part 565, Vehicle Identification Number Requirement and Part 566, Manufacturer Identification reports as well as requests for tires, brake hoses and glazing identification codes. The requirements for Part 565 include unique identification, location of the identification on the vehicle, VIN size, type face, font, etc. Part 566 requirements include corporate name, address, types of vehicles or equipment produced, etc. Part 565 and 566 must be met by each manufacturer producing a vehicle or vehicle equipment for use in the United States. The Contractor will maintain a log of all submissions and updates to submissions.

The Contractor shall:

1. Assign DOT codes to retread, glazing, brake hose and new tires manufacturers

2. Generate retread, new tires and glazing reports

3. Respond to various correspondences and provide information to customs brokers, manufacturers and other Government customers

5. Review and process Part 565 & Part 566 submissions

6. Update Part 565, Part 566, & VIN error tables

7. Update Manufacturer Identification table

8. Assist manufacturers with the Part 565 & 566 submissions process

REPORT REQUIREMENTS

The Contractor shall produce a section in the MPIR termed VIN Support Monthly Reporting (VSMR) of the previous month's effort. The Contractor shall deliver the report monthly as Deliverable No.2, Section F.3 by the 5th business day of the month following the month being reported. Each VSMR shall include the total number of requests received, the total number of responses sent, and the time it took to respond to each request.

The VSMR also shall include name, contact type, address, email, telephone number, requesttype, date/time of request, date/time of response, response type, and description of response. The report also shall document service requests by office, request type, response and resolution time, open requests and any barriers to completion.

C.8.1.3 ANALYTICAL AND TECHNICAL SUPPORT

OBJECTIVE: Provide analytical and technical support to enhance the quality of information used by NHTSA to develop new Enforcement programs and effectively execute existing programs.

The Contractor shall provide quality customer service (labor and supervision) necessary to maintain analytical and technical support. The areas of support include the Uniform Tire Quality Grading Program, Compliance Testing and Inspection Program, CAFE Enforcement program and Defects Identification Program.

1. Analyze and evaluate results, identifying patterns of compliance (i.e., passing results) and failures, and provide a summary report of findings.

2. Develop inspection criteria based on safety standard requirements or other

Enforcement regulations and analyze data resulting from inspections of motor vehicles and items of motor vehicle equipment.

3. Be capable of producing computer aided designs of tools, equipment and fixtures using ProE CAD software provided by the Government or approved contractor supplied CAD software. The Government’s approval of contractor supplied CAD software is contingent upon compatibility with ProE file conversion and adherence to NHTSA CIO protocols.

4. Analyze raw data and design reports using NI DIAdem software.

5. Review and compile data submitted to NHTSA regarding Enforcement programs, such as motor vehicle fuel economy, vehicles adapted for persons with disabilities, domestic content labeling, insurance cost information and other areas as assigned.

6. Perform reviews of technical reports and provide comment.

7. Contact motor vehicle and equipment manufacturers to request contact information and test set-up data. Manage and update databases containing contact information and test set-up data.

8. Draft correspondence in support of information requests and manage internal files based on templates provided by the Program Manager.

9. Conduct market research to identify regulated motor vehicle equipment, sources, and cost estimates.

10. Work with NHTSA staff to identify issues and coordinate necessary technical changes with appropriate source, assure data integrity, produce reports required to support the CARS and VSCARS database application.

The Contractor shall maintain a log to document technical and analytical activities.

The Contractor shall produce a section in the MPIR termed Analytical and Technical Support Monthly Reporting (ATSMR) of the previous month's effort.