Commisary_ _Dining_Area_Pest_Services_SOW.pdf

U.S. Merchant Marine Academy (USMMA) Commissary/Dining Area Pest Control Services

Statement of Work (SOW)

Introduction

Organization

The United States Merchant Marine Academy (USMMA) is a federal service academy that educates and graduates licensed Merchant Marine officers of exemplary character who serve America’s marine transportation and defense needs in peace and war. With 95 percent of the world's products transported over water, these leaders are vital to the effective operation of our merchant fleet for both commercial and military transport during war and peace.

Project Background

The USMMA serves over 2000 meals per day to its residential student population, while providing special food services for traveling teams, watchstanders, and the training ship. The Academy requires an integrated pest management (IPM) program to prevent or control pests and disease vectors that may adversely impact the food service operations of the USMMA by affecting the health of personnel, Staff, Midshipmen or damaging structures, material, or property.

The Commissary/Dining Area Pest Control contract will be issued for a base year (2016-2017). Four

(4) option years will be available upon concurrent agreement between the contractor and the Government.

Scheduled Services

• Furnish at all times, all labor, supervision, tools, equipment, supplies, water and transportation necessary to provide pest control services using integrated pest management techniques in accordance with the contract requirements

• Extermination responsibilities include all areas and equipment of the Delano Commissary, Topside, Seafarer, and outside entrances to these locations

• Four (4) times a year the Contractor shall inspect and treat employee food service lockers, kettle gear boxes, disassembles and treats as needed the dish machine, treat steamer and clean all floor drains and kettle trench drains using a bacterial enzyme cleaner

• Floor drains will be inspected weekly and treated as required

• Seal minor cracks, crevices, and holes that serve as known pest harborage, or permit pest ingress and egress (Note: Special attention must be made to soda machines, coffee machines, ice machines, ovens, stoves, exhausts, hoods, refrigeration, mixers, work tables, carts, wheels on carts and all additional food service equipment as needed)

• Inspect all electrical panels (Note: Do not treat with powders or dust since this poses a potential safety hazard; use bait jells)

• Equipment is to include all portable equipment (Note: The Government will be responsible for any work related to the building components such as structural members, furnishings, etc., affected including the removal of damaged material, and any associated repairs)

• Pest populations located on the exterior grounds within the property boundaries of the buildings are included and shall include the placement of tamper resistant Bait Stations. Tin Cat mouse traps are to be placed in various spots inside the building

• Monitor Glue Boards throughout all areas of service. The First Approach is a non-chemical method to change the habitat and lastly only when necessary use the least toxic chemical to eradicate pests (e.g. bait jells or boric acid).

• Fogging’s or unnecessary fumigation unless it’s the only alternative in correcting a serious situation for pest control which must be approved by the Contracting Officer Representative

(COR)

• Extermination must be food safe and conform to the New York State Board of Health Food Service Extermination Standards

• Respond to Emergency Calls for assistance within 24 hours at no additional charge

• Any subsequent changes or adjustments shall be submitted for approval in writing to the

Contracting Officer Representative (COR)

• Any damage to existing facilities or appurtenances shall be repaired or replaced, in kind, by the contractor at no additional cost to the Government

Licensing, Registration and Certification

• Provides license, registration and certification by the State of New York to provide pest control services in categories 7a and 7f

• All employees who apply pesticides in any form shall be certified by New York State in the appropriate category of service

Place of Performance

U.S. Merchant Marine Academy (USMMA) 300 Steamboat Road Kings Point, NY 11024

(Areas of Performance: Delano Hall Commissary; Topside Dining Room and Seafarer Canteen and outside entrances to these locations)

Performance Schedule

Work Day: Wednesday ( Note: Time and inspection days can vary)

Hours: Start time around 7 :30a.m ( mostly mornings )

The COR may coordinate with the Contractor and request to work alternate hours, if necessary. Such efforts will be conducted between both parties within reasonable timeframes to avoid undue burdens on the Contractor’s employees. Overtime hours are not anticipated.

Quality Control Plan (QCP)

A critical aspect of the pest management plan shall be implementation and monitoring a continuous inspection program; identification of infested zones and allowing an objective assessment of pest population levels and identification of procedural and structural deficiencies that contribute to pest infestations.

The Contractor shall be responsible to provide the following:

• Report findings of all pest control operations, both chemical and non-chemical, including surveillance and make detailed, site specific recommendations in writing for corrective action to the COR

• Records shall indicate time sign-in and out, name of technician on site and upon completion of service signed by the COR. After inspection and review of report, the COR will sign report

• Give special attention to the Government sanitation, waste management, and repair/alteration activities

• Recommendations to the Government that can aid in the overall pest suppression effort may involve improvement in cleaning or storage practices, installation or repair of screens and barriers, application of caulk and other sealants, patching of structural gaps, repairing leaks, and draining

Performance Evaluation Meetings

The Contractor shall be required to meet with the COR and/or the Contracting Officer as determined necessary by the COR or Contracting Officer. The Contractor may request a meeting whenever the need arises. The Contractor shall prepare minutes of the meeting and submit for review and acceptance by the Government. The written minutes of these meetings shall be signed by the Contractor. In the event the Government non-concurs with the meeting minutes, the Contractor will be so advised and additional communications must be conducted until resolution of the meeting minutes is resolved. The meeting minutes are due within five (5) business days after the meeting.

Performance-Based Matrix

Deliverable Performance Standard

Acceptable Quality Level

Method of Surveillance

Specific Sites of Actual or Potential pest infestation

As required by SOW 98% Periodic Inspection

Existing Populations Suppressed with Corrective Solutions

As Scheduled 100% Periodic Inspection

Areas Vulnerable to Infestation managed

As required by SOW 100% 100% Inspection

Records Accurately maintained & monthly Performance Summary Reports

Due NLT five

(5) business days from the end of the month.

98% 100% Inspection

Effectiveness of the IPM actions systematically evaluated

As required by SOW 100% 100% Inspection

Appropriate level of toxicity applied As Scheduled 100% 100% Inspection

Floor Drains Weekly 98% 100% Inspection

Environmental Protection

Comply with all applicable federal, state, local and installation laws, regulations and standards as requested by the Contracting Officer (CO). In addition, the contractor will be responsible for:

• Coordinating all environmental protection matters with the COR

• Reporting a "spill" as soon as possible to the Installation Police Department (516) 773-5410 and the COR

• Immediate clean-up and contain the spill after occurrence (Note: Assistance and guidance may be provided by the Government. If the Government determines the Contractor’s response is insufficient, the Contractor may be held liable for cleanup costs incurred by the Government.

In the event a regulatory agency assesses a monetary fine against the Government for violations resulting from the Contractor's conduct, the Contractor shall reimburse the Government for the amount of that fine and all other direct and indirect costs attributable to the fine)

Pesticide Mixing/Storage

• Any pesticide or pest control items shall not be mixed or stored on the installation. (Note: When required and requested in writing by the contractor, the COR will determine a designated transfer site so diluted pesticides can be transferred from a holding tank to the operational spray tank. Storage is only authorized in service vehicles)

Disposal

At the expense of the contractor, it’s the responsibility of the contractor to:

• Dispose of debris, rubbish, hazardous waste and unusable material resulting from the work under this requirement away from the Government property

• Dispose of hazardous waste in accordance with the Resource Conservation and Recovery Act and all other applicable federal, state and local laws and regulations

Failure to Perform

• In the event work is performed unsatisfactorily, the Contractor will be requested in writing to correct the deficiencies within 10 calendar days.