Past_Performance_DTFR5316R00002.pdf

Past Performance Questionnaire

Attachment No. 1: Past Performance Questionnaire

Client Name:

Services Description:

Estimated Value:

Length of Performance:

The ratings below are supplied by the client identified above, NOT the vendor.

1. Were there any additional issues, concerns, etc. with the firm’s performance?

2. Were there any particularly outstanding features of the firm’s performance?

3. Would you do business with the firm again?

Information provided by:

Name:

Title:

Telephone Number:

Email Address:

Performance Elements Exceptional Very Good Satisfactory Marginal Unsatisfactory

1. Quality

2. Schedule

3. Cost Control

4. Management of Key

Personnel & Business

Relations

5. Regulatory Compliance

6. Small Business

Utilization

The following are definitions of performance elements.

The following definitions should be used in your assessment of Contractor performance

E EXCEPTIONAL

Performance EXCEEDS MOST contractual requirements to the Government’s benefit. The performance of areas being assessed was accomplished with few minor issues or concerns.

E VERY GOOD

Performance EXCEEDS SOME contractual requirements to the Government’s benefit.

The performance of areas being assessed was accomplished with few minor issues or concerns, for which the Contractor’s corrective actions were highly effective.

F SATISFACTORY

Performance MEETS contractual requirements. The performance of the areas being assessed contains minor issues or concerns, for which corrective actions taken by the Contractor were effective.

G MARGINAL

Performance MEETS SOME contractual requirements. The performance of the areas being assessed includes significant problems, issues, or concerns for which corrective actions taken by the Contractor were only somewhat effective.

H UNSATISFACTORY

Performance DOES NOT MEET contractual requirement. The performance of the areas being assessed includes serious problems, issues, or concerns for which the Contractor’s corrective actions were ineffective.

I NOT APPLICABLE

(N/A)

Performance information not recent or relevant as defined in the Solicitation. Unable to provide assessment.

Performance Elements

1. Quality Contractor's conformance to contract requirements, specifications and standards of good workmanship (e.g. commonly accepted technical, professional, environmental, or safety and health standards).

2. Schedule Contractor’s timeliness in regards to completion of the contract, task orders, milestones, delivery schedules, and administrative requirements (e.g. efforts that contribute to or effect the schedule variance).

3. Cost Control Contractor's effectiveness in forecasting, managing, and controlling contract cost.

4. Management of Key Personnel &

Business Relations

Contractor’s integration and coordination of all activity needed to execute the contract, specifically the timeliness, completeness and quality of problem identification, corrective action plans, proposal submittals, the contractor's history of reasonable and cooperative behavior (to include timely identification of issues in controversy), customer satisfaction, timely award and management of subcontracts. In addition, the contractor’s performance in selecting, retaining, supporting, and replacing, when necessary, key personnel.

5. Regulatory Compliance Contractor’s compliance with all terms and conditions in the contract/order relating to applicable regulations and codes.

6. Small Business Utilization As applicable, whether the contractor provided maximum practicable opportunity for small businesses.