Questions and Answers.doc.doc

Questions and Answers

DTFH62-11-R-00002

1. Please elaborate on your reference to "Technical Capability", specifically. Are your requirements beyond the ability to compose, calculate, print, utilize the internet and set up on-line meetings?

Technical Capability refers to:

· Responsiveness to the Statement of Work

· Resume(s) of the individual(s) performing the work.

· Clarity, content, and relevance of the responses and samples provided, as well as demonstration of an understanding of the purpose of this program.

2. My office is in the Chicago area. Would DOT provide office space for Baxter Consulting, for example, or would arrangements need to be made elsewhere?

Answer: Presuming that we’re just accommodating the consultant, they will have quiet, semi-private working space. The individual will also be able to have materials printed or copied on-site (within reason).

3. The retreat to be scheduled is to be held off-site of the DOT?

Answer: The retreat will be held off-site. The location will be reserved once we set the retreat dates. It will most likely be within a few miles of the office.

4. In General Information, you state " The need is for an experienced, well-qualified consultant to work with the local management and staff of the FHWA’s New York Division Office to improve the office environment in the areas of supervisor/employee interaction, communication, conflict resolution, and customer service." This seems to imply you are looking for a single consultant. For 43 people, we highly recommend two facilitators based on our experience, particularly when you are dealing with potential conflict and communication issues. Obviously, the cost of two facilitators will be more than one facilitator. Are you open to considering the value added for two facilitators?

Answer: We have no objection to the idea of using two facilitators instead of one. However, we do have a fixed budget.

5. On p. 12, it says the following: " Human Capital Management for Supervisors and Managers, Course Time: (8:00) a.m. to (4:30) p.m. with the last day ending at (12:30) p.m." Does this refer to the retreat? On p. 13, the second check list item refers to "two and a half days of training delivery." Yet, earlier in the document, on p. 7, paragraph "3. Office Conference or Retreat" says that the retreat "will require two full days." Can you please clarify?

Answer: Please disregard the information referring to " Human Capital Management for Supervisors and Managers, Course Time: (8:00) a.m. to (4:30) p.m. with the last day ending at (12:30) p.m."

6. Our recommendation is that you do two full days followed by a half day 30-45 days after the retreat. Can we list this as an option to exercise?

7. Answer: Yes you may list this pricing as an option.

8. On p. 13 the checklist has a "sample participant manual & course outline." The sample participant manual isn't mentioned elsewhere. Can you please clarify? Typically for a customized retreat, there are handouts but not necessarily a participant manual.

Answer: Yes, we’ll be satisfied with a sample of a package (e.g., agenda, handouts, worksheets) that the consultant uses to gain participant involvement. It should be clear how these items will contribute to the development of the Action Plan (Deliverable 2).

9. On p. 13, it specifies "A firm fixed price per session that includes the cost for each task associated with the preparation and delivery of the training, exhibited by itemized cost breakdown for the consultation, preparation, instructor costs, participant materials, etc. for two and a half days of training delivery. Please include travel and per diem costs as separate line items if applicable." Can you please confirm that the following table reflects the line items that you are looking for?

Task 1: Listening Sessions for up to 43 personnel & Pre-Reading

Task 2: Listening Session Written Report

Task 3: Office Conference or Retreat (Design, Prep & Delivery)

Task 4: Office Environment Improvement Plan (Draft and Final)

Participant Materials

Travel & Per Diem

Total

Answer: Yes, these are the deliverables we are looking for.