DSDU Sources Sought Market Survey_Final.docx

Sources Sought Notice/Market Research Survey

This is a Sources Sought/Market Survey to gain knowledge of interest, capabilities and qualifications of various members of the community for a potential upcoming requirement for a 3-year long term contract for the following:

7025-01-685-0888 12612226

New Hardware

Responses to this Sources Sought Notice/Market Research Survey will assist U.S. Army Contracting Command (ACC-DTA) in planning its acquisition strategy for a potential future acquisition. Additionally, your response will be treated only as information for the Government to consider.

NOTE: All survey input is voluntary, and no compensation will be made for your firm’s participation. Since this is a Sources Sought Notice, and not a solicitation for receipt of proposals or quotations, the Government does not encourage questions concerning this market research. Furthermore, the Government is not obligated to issue a solicitation or award a contract as a result of this announcement.

Background: The Joint Light Tactical Vehicle (JLTV) utilizes a series of JLTV specific smart displays for which the Driver Smart Display Unit (DSDU) included. The DSDU Part Numbers (PNs), PN 12612226 and PN 12612231, are the same hardware with different software. DSDU PN 12602359 is the blank hardware without any software.

The Joint Light Tactical Vehicle (JLTV) utilizes a series of JLTV specific military grade smart displays manufactured by General Dynamics Land Systems – Canada Corporation for both the Vectronics and C4ISR (Command and Control) functions for the US and Foreign Military Services (FMS). The software hosted on the Display Units is a mix of Government furnished and Contractor furnished.

Technical Data for manufacture and/or service repair of subject DSDU products are not available from the Government. The DSDU has a non-removable hard drive that may need to have its hard drive image restored as part of the repair process and would be provided by the Government as needed.

Interested sources capable of furnishing the repair service must send a response outlining a viable approach and describing their ability to provide repair services for the subject DSDU products. Respondents to this notice must provide enough information to demonstrate their capabilities as well as their certification as an approved source.

Responders are encouraged to provide additional information to explain their technical capabilities to manufacture, service repair and /or supply the DSDU.

Responders can also provide the same information for comparable products with similar complexity and functionality as subject DSDU products.

Interested providers should include answers to the below market survey questionnaire. Any additional comments that may help the government identify potential repair service providers will be greatly appreciated.

INSTRUCTIONS FOR COMPLETING THE QUESTIONNAIRE:

1. Number each response with the appropriate question number.

2. You do not have to repeat the question in your response.

3. If you cannot answer a question, please indicate “No Response.”

4. If a response will satisfy another question, state: “See response to question XXX.”

5. Include relevant sales media and product manuals. If providing an ACROBAT formatted manual, annotate the manual to indicate which material is applicable to the questions. If preferred, include Internet Web links to locations where animations/videos may be viewed.

6. If your sales media and/or manuals contain a restricted distribution statement, issue a release statement indicating that the restricted material may be distributed to Army personnel involved with this Market Survey.

7. Spell out any acronyms in their first instance.

8. Clearly mark any proprietary information. If applicable, the front page of your response package should state: "Proprietary Information Contained." Provide a release statement indicating that the proprietary information may be distributed to Army personnel involved with this Market Survey.

Request for Information (RFI) – Questionnaire:

1. Provide a brief summary of your company and its core competencies.

2. Please provide the following Point of Contact information:

Company:

Address:

Point of Contact:

Phone Number:

Fax Numbers:

Email Address:

CAGE Code:

UEI Number:

3. Describe your company's experience in performing service repair of subject Driver Smart Display Unit (DSDU) products, and/or display units, processor units and computer tablets with similar complexity and technology as subject DSDU products. For experience with subject DSDU products, please provide associated Contract Number, Point of Contact (POC), e-mail address, phone number, and a brief description of your direct support of the effort.

4. NOTE: Service repair includes the following: functional testing/verification of the DSDU hardware (including all I/O); troubleshooting to identify and replace faulty internal and external components (display panel, touchscreen digitizer, bezel, bezel buttons, backlight, heater, connectors, processor board, I/O board(s), hard drive, memory; case; hard drive cover); BIOS firmware update and restoration – via the operating system and JTAG interface; recover locked out BIOS when the password is unknown.

5. Describe the qualifications of your technical and engineering staff concerning service repair and maintenance of display units, processor units and computer tablets with similar complexity and technology as subject DSDU products.

6. Describe your company's experience in performing functional testing and methods (e.g. automated test equipment and manual) of display units, processor units and computer tablets of similar complexity and technology as subject DSDU products. For experience with subject DSDU products, please provide associated Contract Numbers, Point of Contact (POC), e-mail address, phone number, and a brief description of your direct support of the effort.

7. Describe your company's experience in performing quality assurance of service repair of display units, processor units and computer tablets of similar complexity and technology as subject the DSDU products.

8. Describe your company's experience, if any, in handling security sensitive Government products and documentation to include ITAR/Export Controlled items.

9. Discuss your company’s capability in meeting US Government contracting delivery requirements.

10. Describe your company’s experience with supply chain management and process to prevent counterfeit or modified components (incl. software) from being used.

The information received from this market survey will be evaluated by the Government for planning purposes. The Government will also use the information, in part, to determine the best acquisition strategy for a potential procurement action and to assist in making future acquisition strategy decisions. The Government will not reimburse interested sources or responders to this notice for any information received and any costs incurred in responding, or for subsequent exchanges of information. Information submitted does not constitute a proposal and is not to be construed as a commitment by the Government but will be considered an exchange of capabilities and ideas.

Responses to this market investigation questionnaire should be sent via e-mail to katlyn.m.marck.civ@army.mil . You are requested to put “DSDU SOURCES SOUGHT / MARKET RESEARCH SURVEY” in the subject line of the e-mail. You may respond in total or to any part of this questionnaire. Any questions that you may have shall be emailed to katlyn.m.marck.civ@army.mil.

Replies to this questionnaire must be received by 1700, EST on 17 OCTOBER 2024. Please mark your information “Proprietary”, as you believe appropriate. Your input is voluntary, and no compensation will be made for your participation in this survey. We appreciate your cooperation in answering these questions and thank you in advance for your participation.