Specifications.pdf

IT Requirement & Specifications Documents 03/08/19

Information Technology Requirement & Specifications Documents Crownpoint VoIP/IPT Project Plan 2019

1. Background The Information Technology program is committed to providing technical leadership and delivery of services to the Crownpoint Service Unit. It serves to provide computing, printing, networking, telecommunications and application support to the administrative and clinical programs at Crownpoint, Pueblo Pintado and Thoreau healthcare facilities. The technology staff develop, research and implement technologies to enable the healthcare organization to access and manage administrative and clinical information, provide an infrastructure to support the delivery of information and maintains core information systems and resources for the service unit.

Crownpoint Service Unit has two communications plans to meet

1.1. The requirement and specifications meets the following elements:

New Requirement (Completely new set of functionality, interface, technology/equipment/system) Standardization (a technical standard by specification, service agreements, IT methodology or employed standard operating procedures for compatibility, interchangeability, commonality or by reference.)

Enhancement / Upgrade (Additional functionality to existing system or equipment)

Latent Defect or patch discovery: (Defect resolution) Recurring Business Process: (recurring maintenance services, current service level agreement, contracted terms and conditions) Technology Refresh: (required capability, process or practice is running on an obsolete technology or system)

1.2. The IT project will support these IT Indian Health Services initiatives:

Practice Management (Revenue

Generation, Cost Avoidance, ICD-10) Interoperability/Health Information

Exchange Electronic Health Record Infrastructure/Architecture Clinical Decision Support Meaningful Use Workforce Development Telemedicine Coordination

Tribal Shares Calculation Data Quality/Accuracy IHS Master Patient Index (MPI) Administrative Management Tools Bandwidth Security and Regulatory Compliance Innovation of Technical and Business

Practices Patient Communication Environmental Health

1.3 The type of specification

Project Specification (Document developed to define the technical requirements that apply to a specific project or product.)

Design Specification (gives specific business need how a product is to be made or a service delivered. It provides functional and non-functional requirements, assumptions, constraints, performance, and reliability.)

Performance Specification (describes the performance requirements that a product must meet to achieve the desired end result)

2. Scope

Crownpoint Service Unit is required to expand its Cisco Unfied Call Manager (CUCM) system with additional assets to support the migration efforts for Thoreau and Crownpoint with more phones, software licenses, networking equipment to avoid the shortfall of communication needs during a migration. Crownpoint IT issued more Mitel phones in the last 16 months. This will lead to the possibilty of the number of limited Cisco IP phones and licenses needed and network equipment to successfully migrate from the Mitel PBX to the Cisco technology.

3. Objectives

Project tasks as objectives represents the requirements for Contractor performance to complete per the Statement of Work.

• Contractor shall complete the IP Telephony implementation for Crownpoint, Crownpoint OEH, and Thoreau healthcare facilities with Pueblo Pintado clinic.

• Contractor shall finalize implementation of the Cisco Unified Communications System Architecture, Cisco IPT and Unified Communications Networking for the healthcare organizations with Quality of Service (QOS) performance.

• Contractor shall complete the implementation of the Cisco Nexus 7009 Core to replace the Cisco 6509 Core Switch. Maintain and optimize network services for performance and efficiency.

• Contractor shall furnish and install (13) 9300-48 Power-Over-Ethernet (POE) switches for the unmet facility implementation to replace non-POE switching for Thoreau and Crownpoint OEH.

• The Contractor shall include new network router Cisco 4431 ISR Router for Thoreau Clinic and OEH Office.

• The Contractor shall include Cisco ISR 4451 ISR Router for Crownpoint IHS.

• The Contractor shall provide (65) Cisco 7861 phones with licensing, (35) Cisco 7841 phones and licensing, and (30) Cisco 3905 phones and licensing. Necessary licensing for voice mail, configuration and activation of the phones shall be included.

• The Contractor shall provide a (1) VG310 Analog Gateway for analog phone deployment.

• The Contractor shall review and adjust Unified Call Manager (UCM) for proper configuration, design and growth.

• Contractor shall integrate the 5-digit dialing or inter-site dialing between Crownpoint and its facilities.

Ensure inter-site dialing is available between Crownpoint service unit and NAIHS programs.

• Contractor shall fully complete the Unified Survivable Remote Site Telephony (SRST) capabilities and InfomaCast.

• Contractor shall provide a Centralized and Distributed Call Processing and Routing and Gateway environment with High Availability (HA)

• Contractor shall integrate the 50M Ethernet with Internet Access (EIA) for Crownpoint OEH office to the Crownpoint IPT; configure the PRI T1 for Thoreau and ensure Pueblo Pintado services remain intact as-is.

• Contractor shall configure the Crownpoint OEH T1 service for full voice services.

• Contractor shall assess, design and implement Emergency Alert Responder services for InformaCast capabilities as required for all Place of Performance.

• Contractor shall provide capabilities for Over-The-Phone Paging, Voice Messaging and Networking, and Analog

Faxing. Include the capability for Cisco InformaCast to support paging between sites.

• Contractor shall review, adjust and complete the VistaPoint software and setup for use for the operators complete with training and orientation on use of the call attendant software.

• Provide a 2-days Cisco Transfer of Knowledge training for the IT staff with full documentation. Deliverables include instructions in “How-to” in CUCM management and relevant areas for staff management of the Cisco network.

4. Tasks Sometimes identified as “Requirements” or “Work Requirements,” this section defines the tasks that the contractor must complete during contract performance. The description of task requirements will depend on the approach that is selected to describe the required effort. This section should specify requirements clearly so that all readers can understand them. Reference only the absolute minimum applicable specifications and standards needed.

Tailor specifications and other documents and separate general information from direction.

The tasks defined for this project are:

Requirement or specification in a commercial-off-the-shelf (COTS) product with no enhancements Requirement or specification in a commercial-off-the-shelf (COTS) product with minimal enhancement

The Contractor shall deliver, package and ship the desired commercial product with the following required specifications and amount.

Cisco Network Hardware Essentials

PART DESCRIPTION QTY

1 C9300-48P-E Catalyst 9300 48-port PoE+, Network Essentials 10

2 C9300-NW-E-48 C9300 Network Essentials, 48-port license 10

3 S9300UK9-168 UNIVERSAL 10

4 PWR-C1-715WAC 715W AC Configuration 1 Power Supply 10

5 PWR-C1-715WAC/2 715W AC Configuration 1 Secondary Power Supply 10

6 CAB-TA-NA North America AC Type A Power Cable 20

7 STACK-T1-50CM 50CM Type 1 Stacking Cable 10

8 CAB-SPWR-30CM Catalyst Stack Power Cable 30 CM 10

9 C9300-DNA-E-48 C9300 DNA Essentials, 48-Port Term Licenses 10

10 C9300-DNA-E-48-5Y C9300 DNA Essentials, 48-Port, 5 Year Term License 10

11 C9300-NM-8X Catalyst 9300 8 x 10GE Network Module 10

12 CON-SNT-C93004PE SNTC-8X5XNBD Catalyst 9300 48-port PoE+, Network Esse 10 for 60 mo(s)

ISR4331-V/K9 Total:

13 ISR4331-V/K9 Cisco ISR 4331 UC Bundle, PVDM4-32, UC License, CUBEE10 2

14 SL-4330-IPB-K9 IP Base License for Cisco ISR 4330 Series 2

15 SL-4330-UC-K9 Unified Communication License for Cisco ISR 4330 Series 2

16 PWR-4330-AC AC Power Supply for Cisco ISR 4330 2

17 CAB-AC AC Power Cord (North America), C13, NEMA 5-15P, 2.1m 2

18 PVDM4-32 32-channel DSP module 2

19 MEM-FLSH-4G 4G Flash Memory for Cisco ISR 4300 (Soldered on motherboard) 2

20 MEM-43-4G 4G DRAM (1 x 4G) for Cisco ISR 4300 2

21 NIM-BLANK Blank faceplate for NIM slot on Cisco ISR 4400 2

22 FL-CUBEE-5 Unified Border Element Enterprise License - 5 sessions 4

23 SM-S-BLANK Removable faceplate for SM slot on Cisco 2900,3900,4400 ISR 2

24 NIM-2CE1T1-PRI 2 port Multiflex Trunk Voice/Channelized Data T1/E1 Module 2

25 PVDM4-32 32-channel DSP module 2

26 SISR4300UK9-166 Cisco ISR 4300 Series IOS XE Universal 2

27 CON-SNT-ISR4331V SNTC-8X5XNBD Cisco ISR 4331 UC Bundle, PVDM4-32, UC L 2 for 12 mo(s)

ISR4451-X-V/K9 Total:

28 ISR4451-X-V/K9 Cisco ISR 4451 UC Bundle, PVDM4-64, UC Lic,CUBE25 1

29 SL-44-IPB-K9 IP Base License for Cisco ISR 4400 Series 1

30 PWR-4450-AC AC Power Supply for Cisco ISR 4450 and ISR4350 1

31 PWR-4450-AC/2 AC Power Supply (Secondary PS) for Cisco ISR 4450 1

32 CAB-AC AC Power Cord (North America), C13, NEMA 5-15P, 2.1m 2

33 MEM-FLSH-8G 8G eUSB Flash Memory for Cisco ISR 4430 1

34 MEM-4400-DP-2G 2G DRAM (1 DIMM) for Cisco ISR 4400 Data Plane 1

35 SL-44-UC-K9 Unified Communication License for Cisco ISR 4400 Series 1

36 POE-COVER-4450 Cover for empty POE slot on Cisco ISR 4450 2

37 FL-CUBEE-25 Unified Border Element Enterprise License - 25 sessions 1

38 NIM-BLANK Blank faceplate for NIM slot on Cisco ISR 4400 3

39 MEM-44-4G 4G DRAM (1 x 4G) for Cisco ISR 4400 1

40 SM-S-BLANK Removable faceplate for SM slot on Cisco 2900,3900,4400 ISR 2

41 PVDM4-64 64-channel DSP module 1

42 SISR4400UK9-166 Cisco ISR 4400 Series IOS XE Universal 1

43 CON-SNT-ISR4451-X SNTC-8X5XNBD Cisco ISR 4451 UC Bu 1 for 12 mo(s)

VG310 Total:

44 VG310 Modular 24 FXS Port VoIP Gateway with PVDM3-64 1

45 SVG3XUK9-15603M Cisco VG3X0 UNIVERSAL 1

46 SL-VG3X0-DAT-K9 Cisco VG3X0 Data License 1

47 SL-VG3X0-SEC-K9 Cisco VG3X0 Security License 1

48 MEM-CF-256MB 256MB Compact Flash for Cisco 1900, 2900, 3900 ISR 1

49 CAB-AC AC Power Cord (North America), C13, NEMA 5-15P, 2.1m 1

50 PVDM3-64 64-channel high-density voice DSP module 1

C9300-48P-E Total:

55 C9300-48P-E Catalyst 9300 48-port PoE+, Network Essentials 3

56 C9300-NW-E-48 C9300 Network Essentials, 48-port license 3

57 S9300UK9-168 UNIVERSAL 3

58 PWR-C1-715WAC-P 715W AC 80+ platinum Configuration 1 Power Supply 3

59 PWR-C1-715WAC-P/2 715W AC 80+ platinum Configuration 1 SecondaryPower Supply 3

60 CAB-TA-NA North America AC Type A Power Cable 6

61 STACK-T1-50CM 50CM Type 1 Stacking Cable 3

62 CAB-SPWR-30CM Catalyst Stack Power Cable 30 CM 3

63 C9300-DNA-E-48 C9300 DNA Essentials, 48-Port Term Licenses 3

64 C9300-DNA-E-48-5Y C9300 DNA Essentials, 48-Port, 5 Year Term License 3

65 C9300-NM-8X Catalyst 9300 8 x 10GE Network Module 3

66 CON-SNT-C93004PE SNTC-8X5XNBD Catalyst 9300 48-port PoE+, Network Esse 3 for 60 mo(s)

Cisco Network IP Phone Essentials – Phones and Licenses

PART DESCRIPTION QTY

1 CP-7841-K9= Cisco UC Phone 7841 35

CP-7861-K9= Total:

2 CP-7861-K9= Cisco UC Phone 7861 65

CP-3905= Total:

3 CP-3905= Cisco Unified SIP Phone 3905, Charcoal, Standard Handset 30

UCL-UCM-LIC-K9 Total:

4 UCL-UCM-LIC-K9 Top Level Sku For 9.x/10.x User License 1

5 LIC-CUCM-11X-ESS-A UC Manager-11.x Essential User License 30

6 CON-ECMU-LICMESSA SWSS UPGRADES UC Manager-11.x Essential User License U 30 for 12 mo(s)

7 LIC-CUCM-11X-ESS UC Manager Essential 11.x License 30

8 UCM-PAK UCMPAK 1

9 LIC-CUCM-11X-ENH-A UC Manager-11.x Enhanced Single User License 100

10 CON-ECMU-LICXENHA SWSS UPGRADES UC Manager-11.x Enhanced Single User-Und 100 for 12 mo(s)

11 CUCM-VERS-11.5 CUCM Software version 11.5 1

12 LIC-CUCM-11X-ENH UC Manager Enhanced 11.x License 100

13 EXPWY-VE-C-K9 Cisco Expressway-C Server, Virtual Edition 2

14 LIC-EXP-AN Enable Advanced Networking Option 2

15 LIC-EXP-GW Enable GW Feature (H323-SIP) 4

16 SW-EXP-8.X-K9 Software Image for Expressway with Encryption, Version X8 1

17 LIC-SW-EXP-K9 License Key Software Encrypted 4

18 LIC-EXP-DSK Expressway Desktop Endpoint License 100

19 LIC-EXP-E Enable Expressway-E Feature Set 2

20 LIC-EXP-E-PAK Expressway Series, Expressway-E PAK 1

21 EXPWY-VE-E-K9 Cisco Expressway-E Server, Virtual Edition 2

22 LIC-EXP-SERIES Enable Expressway Series Feature Set 4

23 LIC-EXP-TURN Enable TURN Relay Option 2

24 LIC-UC-ENC UC Encryption License 1

25 CON-ECMU-UCLUCMLK SWSS UPGRADES Top Level Sku For 9. 1 for 12 mo(s)

5. Delivery

Item description Delivery schedule (Business days)

Hardware Product

Business Days:

Monday thru Friday

Business Hours: 8AM-5PM Exclude Holidays

Software Product

Technical Support Guidance and Instructions

Product Documentation

Warranty Information

6. Project Summary

Place of Performance Crownpoint IHS, NM State HWY 371 & Navajo Route 9, Crownpoint NM 87313

COR & Technical Lead Myron H. Johnson, 505.786.2550, Myron.Johnson@IHS.GOV Lee Nells, 505.786.2505, Lee.Nells@IHS.GOV Angela Charley, 505.786.6382, Angela.Charley@IHS.GOV

Project name Crownpoint VoIP IP Phones Migration Needs Plan 2018

Period Of Performance FEBRUARY – MARCH 2019

Start date FEBRUARY 2018

End date MARCH 2018

7. Government-Furnished

To the maximum extent practicable, the Government will furnish work areas, document reproduction, conference room, fax and telephone services, and reference material necessary to facilitate the project. The Government will also make available relevant standards, technical manuals, computer systems guidelines, regulations, instructions, and operational procedures.

Datacenter Site Inventory documentation Network Cabling and Fiber Optic Infrastructure topology (No OM3-rated Fiber infrastructure available at all locations) Cisco Nexus 7009 mailto:Myron.Johnson@IHS.GOV mailto:Lee.Nells@IHS.GOV mailto:Angela.Charley@IHS.GOV

Cisco Phones Cisco 3850 Switches Microsoft Exchange at all locations Microsoft Active Directory at all locations Network IP Inventory documentation Campus UPS and Air-Conditioning Systems Work space and staging area 110/220 VAC Power and Facility GFI power protection Server and Tape Backup Unit Storage Information

8. Security Requirements

Hardware and software updates is part of scope to bring to current levels, patching and imaging, and configuration of the technologies, software licenses and required supporting software applications;

prepare for testing and acceptance to validate completion and compliance. High-level protection against security threats and vulnerabilities to be ascertain as part of the objective or requirements for contractor completion at time of contractor performance.