Draft Statement of Work - Early Career Recruitment Platform.pdf

U.S. OFFICE OF PERSONNEL MANAGEMENT

DRAFT

STATEMENT OF WORK (SOW)

EARLY CAREER RECRUITMENT PLATFORM

1. Background and Objective

The U.S. Office of Personnel Management (OPM) seeks a modern dynamic recruitment platform to attract, engage, and convert early career talent (students and recent graduates) into applicants for Federal employment opportunities. The platform should be capable of targeting students according to their academic majors, career interests, and related qualifications, and direct them to relevant job opportunities on USAJOBS.

The objective is to increase awareness of Federal careers and improve applicant flow to Federal agencies that lead to successful hires. The Federal government has over 470 distinct career fields across the federal workforce, and we are seeking vendors with capability to match job opportunities with early talent nationally and expeditiously with the intent to hire over 1000 applicants in a four-month period. Initial results from this initiative will be critical in evaluating the platform’s viability and determining its potential for broader long-term success.

2. Scope of Work

The contractor shall provide a recruitment platform capable of:

2.1 Talent Targeting and Engagement

• Identifying and targeting students nationally and early career professionals based on:

o College/university enrollment o Academic majors and degree programs o Skills, interests, and career preferences

• Delivering targeted outreach campaigns (email, in-platform messaging, notifications)

• Promoting Federal job opportunities aligned with candidate profiles

• Delivering virtual job fairs

• Enhancing Agency brand

2.2 Integration with USAJOBS

• Providing direct integration with USAJOBS, including:

o Deep linking to relevant job announcements o Ability for users to seamlessly transition to USAJOBS to apply o Optional API-based integration (if available) to support job matching and data exchange

• Ensuring a streamlined user experience from platform to application submission

2.3 Job Matching Capabilities

• Matching students to Federal job opportunities based on:

o Academic background o Career interests o Location preferences

• Recommending relevant USAJOBS postings in real time or near real time

• AI-driven candidate-job matching

2.4 Mobile Accessibility

• Full functionality on mobile devices (iOS and Android), including:

o Job discovery o Notifications o Application redirection to USAJOBS

2.5 University Reach and Network

• Access to a broad network of U.S. colleges and universities

• Capability to reach students across diverse institution types (e.g., HBCUs, HSIs, community colleges, R1 universities)

• Ability to scale outreach nationally

2.6 Scalability and Performance

• Support for a minimum of 50,000 concurrent or active student users

• Reliable system performance with minimal downtime

• Secure handling of user data

2.7 Analytics and Reporting

• Providing dashboards and reports on:

o Student engagement o Click-through rates to USAJOBS o Application conversion metrics (where available) o Demographic and academic segmentation insights (as permissible)

2.8 Agency Support

• Enabling Federal agencies to:

o Promote job opportunities o Participate in campaigns or targeted outreach o Receive insights on candidate pipelines

3. Deliverables

The contractor shall deliver:

1. A fully configured and operational recruitment platform

2. Integration (or functional linkage) with USAJOBS

3. Outreach campaign setup and execution plan

4. Training materials and user guides for OPM and participating agencies

5. Analytics dashboard and reporting capability

6. Virtual job fairs and events

7. Technical documentation and support materials

8. Detailed Project Plan

9. Weekly Status Report

4. Period of Performance

• The anticipated period of performance is for base period of four (4) (pilot period), and three (3) one-year option period.

5. Technical Requirements

The platform must:

• Be cloud-based

• Support API integration or secure data exchange with USAJOBS

• Be accessible via web and mobile devices

• Meet Section 508 accessibility standards

6. Security and Privacy

• Comply with all applicable Federal data privacy and security requirements

• Protect personally identifiable information (PII)

• Provide documentation of security controls and certifications

7. Performance Metrics

Success of the pilot will be evaluated based on:

• Number of students reached and engaged

• Increase in qualified applicants to USAJOBS postings

• Conversion rates from platform engagement to application

• User satisfaction (students and agencies)

8. Roles and Responsibilities

8.1 Contractor

• Provide the platform

• Ensure system performance and uptime

• Deliver outreach capabilities and analytics

• Provide consulting and technical support

• Provide training

8.2 OPM

• Provide access to USAJOBS resources as appropriate

• Coordinate with participating agencies

• Define target roles and hiring priorities

• Evaluate pilot and hiring outcomes

9. Acceptance Criteria

Acceptable criteria include the platform:

• It successfully directs users to relevant USAJOBS postings

• It demonstrates capability to engage at least 50,000 students

• It provides required analytics and reporting

13. Place of Performance

Work shall be conducted within the Continental United States. All meetings will be held virtually.

14. Travel

It is anticipated that travel will not be required under this statement of services.

9. Acceptance Criteria