DRAFT STATEMENT OF WORK.pdf

DRAFT STATEMENT OF WORK

MAINTENANCE PLAN FOR SONDOR FILM SOUND REPRODUCER

Serial Number 1522

Draft Statement of Work

C1. OVERVIEW / BACKGROUND. The Library of Congress (Library) requires contract support to maintain its Sondor Film Sound Reproducer. The Library’s Packard Campus Film Preservation Laboratory

(NAVCC), located in Culpeper, VA, uses the Sondor, manufactured by Sondor of Switzerland (now a division of DFT of Darmstadt, Germany), to reproduce sound recordings for motion pictures. These sound recordings can be either magnetic film or optical sound recording film and can be either 16mm or

35mm. The Reproducer requires a factory trained engineer from Sondor to maintain, upgrade and repair this equipment.

C2. SCOPE. The Library of Congress Packard Campus for Audio Visual Conservation requires contract support to purchase a maintenance support plan for its Sondor Film Sound Reproducer serial number 1522 and obtain preventative maintenance on the equipment. This contract will be for one (1) base year plus up to two (2) option years.

C3. REQUIREMENTS. The Library’s Packard Campus (NAVCC) Film Preservation Laboratory uses the

Sondor to play back sound recordings for motion pictures and digitize them. This requirement is for a maintenance support plan on this equipment. The resultant contract will include the following:

C3.1. One year Pro Care+ support including call center access (9-5), priority tech phone support and software updates.

C3.2. One preventative maintenance visit per year including travel and expenses and one emergency visit per year including travel and expenses.

C3.3. Factory-trained Service Technician/Engineer labor is included.

C3.4. No charge advance exchange of parts is included.

C4. CONTRACT PERFORMANCE

C4.1. SCHEDULE OF EVENTS/DELIVERABLES

Paragraph Reference Description of Event/Deliverable Due Date

C3.1 Technical support via email or telephone, software updates.

Response time within 2 hours of being contacted.

C3.2 Two maintenance visits per year including travel and expenses.

Scheduling within 72 hours of being contacted.

DRAFT STATEMENT OF WORK

C3.3 Factory-trained Service

Technician/Engineer labor.

Included with two maintenance visits.

C3.4 No charge advance exchange of parts.

Available throughout contract

POP.

C5. ADDITIONAL INFORMATION

C5.1. PLACE OF PERFORMANCE. The work to be performed under the contract will be performed at

The Library of Congress Packard Campus, 19053 Mt. Pony Road, Culpeper, VA 22701.

C5.2. HOURS OF OPERATION. The contractor is responsible for conducting business between the hours of 9:00 am and 5:00 pm, Monday through Friday, except Federal holidays or when the

Government facility is closed due to local or national emergencies, administrative closings, or similar

Government directed facility closings.

C6. SPECIAL QUALIFICATIONS. Only Factory-trained Service Technician/Engineer labor shall work on this contract equipment.

C7. CONTRACTOR TRAVEL (If applicable). Travel expenses beyond the two (2) included (per year) visits will be reimbursed based upon provided receipts. Business or First class travel is not authorized.

Travel expenses, if authorized, will be consistent with the substantive provisions of the Federal Travel

Regulation (FTR) and the limitation of funds specified in the contract. All travel requires Government approval/authorization and notification to the COR.