DRAFT_Statement of Objectives_ Internet Services San Juan Puerto Rico.pdf
PDF 123 KB Posted
- Attached to
- Internet Services, San Juan Puerto Rico
- Solicitation number
- 192126VSA
- Issued by
-
Immigration and Customs Enforcement
About this file
This is a Statement of Objectives (SOO) for Internet Services in San Juan, Puerto Rico.
HSI San Juan requires reliable, secure, and high-speed internet services to support daily operations, communication, and mission-critical functions at two locations: the Miramar building (800 Ponce de Leon Avenue, 12th Floor) and the Antilles building (400 Fernández Juncos Avenue). The contractor must provide all necessary services, equipment, installation, configuration, and support to deliver fully functional internet connectivity at both sites. The contract period extends for a Base year plus four Option periods from September 30, 2026, through September 29, 2031.
The key performance objectives require the contractor to install dedicated fiber optic lines with 1000/100 Mbps (download/upload) speeds at both the Antilles and Miramar buildings, a dedicated fiber optic line with 250/250 Mbps speeds at the Tech building, and static IP addresses in both the Tech building and Miramar to maintain connectivity of the Telephone Intercept Server. The contractor must obtain maximum bandwidth and quality of service while providing reliable customer service for troubleshooting issues.
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Text version
STATEMENT OF OBJECTIVES (SOO)
Internet Services- San Juan Puerto Rico
I. Background
HSI San Juan uses an internet service to support daily operations, communication, and mission critical functions. Due to increased personnel and the expansion of office space, existing network capacity and coverage may no longer be sufficient to meet operational needs. Additionally, the current service contract is approaching expiration, creating a need to reassess requirements and ensure reliable and secure connectivity to ensure uninterrupted operations.
II. Objective
To obtain reliable, secure, and high-speed internet services for HSI San Juan to support daily operations, ensure business continuity, and accommodate current and future personnel in the main office (Miramar) and the Antilles and Tech buildings (Antilles).
III. Scope
Contractor shall provide all necessary services, equipment, installation, configuration, and support required to deliver fully functional internet connectivity at the two locations.
IV. Locations
Services will be required at the following locations:
• 800 Ponce de Leon Avenue, 12th Fl, San Juan, PR 00907 (Miramar)
• 400 Fernández Juncos Avenue, San Juan, PR 00907 (Antilles)
V. Period of Performance
Period of Performance shall be a Base + 4 Option Periods
• September 30, 2026 – September 29, 2027
• September 30, 2027- September 29, 2028
• September 30, 2028 – September 29, 2029
• September 30, 2029- September 29, 2030
STATEMENT OF OBJECTIVES (SOO)
Internet Services- San Juan Puerto Rico
• September 30, 2030 – September 29, 2031
VI. Performance Objectives
1. Installation of a dedicated fiber optic line of 1000/100 (download/upload) speeds at the Antilles Building.
2. Installation of a dedicated fiber optic line of 1000/100 (download/upload) speeds at Miramar.
3. Installation of a dedicated fiber optic line of 250/250 (download/upload)
4. Static IP address in the new Tech building
5. Static IP address in Miramar to maintain connectivity of the Telephone
Intercept Server
6. Obtain the maximum bandwidth and quality of service.
7. Get a reliable customer service for troubleshooting issues.
File details come from the government source that posted it. Updated .