DRAFT SOW SR AV_ 20240522.pdf

Statement of Work

Slippery Rock Audio Visual Refresh Security Training Directorate, Center for Development of Security Excellence

5/22/2024

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Statement of Work Defense Counterintelligence and Security Agency

Security Training Directorate, Center for Development of Security Excellence Slippery Rock Audio Visual Refresh

Part 1

General Information

1. General: This is a contract to conduct an Audio Visual Refresh at the Slippery Rock Training facility.

The Government shall not exercise direct supervision or control over the contract service providers performing the incidental services herein. Such contract providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1. Introduction: The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and services necessary to conduct an Audio Visual (AV) Refresh at the Slippery Rock Training facility as defined in this statement of work (SOW) except for those items specified as Government furnished property and services. The Contractor shall perform to the standards in this contract.

1.2. Background: DCSA inherited technical debt when the Background Investigation (BI) Training facility in Slippery Rock, PA was moved over. The Slippery Rock Training facility is where all the Background Investigators are trained. The 5 classrooms have a projector system that is controlled with a switching system that was installed close to 15 years ago. Over the last few years, the projectors have stopped functioning. The Office of the Chief Information Officer purchased replacement projectors, in an effort to solve the most immediate issue. However, it was determined that because the new projectors were not compatible with the rest of the aging equipment that a general audio AV refresh would be the best solution.

1.3. Objectives: To refresh and install new AV system in five (5) classrooms at the Slippery Rock Training facility.

• Install previously purchased projectors

• Install new touch pad controller

• Install new touch pads in each training room

• Cable devices

• Program controllers to provide needed functionality

1.4. Scope: The contractor shall accomplish:

• Install six (6) previously purchased projectors with mounts

• Provide and install Network AV Switching Appliance over IP distribution system with two (2)

HDMI inputs in each classroom

• Provide and install 40x1G PoE+ 960W and 8xSFP+ Managed Switch

• Provide and install 4:4:4 HDR Network AV Decoder

• Provide and install 4:4:4 HDR Network AV Encoder

• Provide and install 10.1” control touch panel with updated GUI in each classroom

• Provide and install cabling to support equipment

• Provide and install AV/USB bridge to enable Microsoft Teams functionality in each classroom

• Provide and install a Digital audio server, 12 analog input, 8 analog output

• Provide and install USB 3-2-1 Raven 3104-NA - 4-Port USB 3-2-1 100m CAT 6a/7 PTP

Extender System

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• Provide and install a beamforming ceiling microphone array, two (2) wireless handheld microphones and two (2) wireless lavalier microphones, all on their own channels, in each classroom

• Provide and install Ceiling Speaker with Transformer

• Provide and install 8" 200W In-Ceiling 70V/100V Installation Subwoofers

• Provide and install AV Bridge Mini Audio/Video Encoder Series

• Provide and install two-channel, 300W @ 4Ω Analog Power Amplifier, 70V/100V

• Provide and install one (1) HDMI Camera System 4K PTZ camera on a wall-mount and one (1)

HDMI Camera System 4K PTZ camera on a sidewall in each classroom

• Program Network AV Switching Appliance distribution system to interface with installed equipment/touch panels

• Provide on-site training to government personnel on systems operation

• Provide extended warranty option for service and support for four (4) years beyond the contract period of performance for one (1) year. The contract shall include unlimited telephone and video support Monday through Friday (8:00 am to 5:00 pm) except for Federal holidays. The service and support shall include also include three (3) on-site support visits when telephone and video support cannot resolve issues.

The core component of the system is a secure, high‑performance control processor. This processor resides in the AV rack and provides control functionality across all divisible (as well as combined) spaces.

Accordingly, each of the divisible spaces shall have a 10.1” control touch panel with current GUI.

Audio and video distribution shall be via a JITC-approved NVX AV over IP distribution system. The NVX system provides 4K signaling via a scalable AV over IP architecture using encoders and decoders connected via a dedicated AV network switch.

Audio processing shall be via a Server IO. The Server IO provides a chassis-based audio DSP, including the ability to expand inputs and outputs via modular cards. Additionally, the Server IO provides acoustic echo cancellation (AEC), as well as a full equalizer, and the ability to leverage beamforming microphone arrays and AI-based noise improvement.

Each of the five classrooms shall have a beamforming ceiling microphone array, which shall connect back to the Server IO. Additionally, each classroom shall also have two (2) wireless handheld microphones and two (2) wireless lavalier microphones, all on their own channels.

Video inputs to the system include two (2) HDMI inputs in each classroom. Accordingly, each classroom shall have a GFE projector output, as well as an AV/USB bridge to enable Teams functionality in each room. Accordingly, each classroom shall have a 4K PTZ camera on a wall-mount, as well as one 4K PTZ camera on a sidewall to capture the entirety of the space in the event that the divisible partitions are opened to one big space.

1.5. Period of Performance: The period of performance shall be for a 12-month base period followed by four (4) twelve-month option periods (if exercised).

Base Year: 07/01/2024 – 06/29/2025

Option Year 1: 07/01/2025 – 06/29/2026

Option Year 2: 07/01/2026 – 06/29/2027

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Option Year 3: 07/01/2027 – 06/29/2028

Option Year 4: 07/01/2028 – 06/29/2029

(Final Period of Performance Dates will be reflected in the Contract Award Document.)

1.6. General Information:

1.6.1. Quality Control: The Contractor shall develop and maintain an effective quality control program, including a Quality Control Plan (QCP), to ensure tasks are performed in accordance with this statement of work. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. The Contractor’s Quality Control Plan shall be delivered 30 days after date of contract award to the Contracting Officer Representative (COR). Comprehensive written Quality Control Monthly Plan shall be submitted to the COR within five working days (Monday – Friday) when changes are made thereafter. After acceptance of the quality control plan the Contractor shall receive the Contracting Officer (KO)’s acceptance in writing of any proposed change to his quality control system.

1.6.2. Quality Assurance: The Government shall evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.3. On-Site Working Conditions, Holidays and other Closures:

1.6.3.1. DCSA facilities are smoking restricted workplaces. Due to the nature of the work, facilities, and requirements, Contractor staff may only smoke outside in designated smoking areas.

1.6.3.2. The Government expects the Contractor shall establish normal operating hours under this contract between 8:00 a.m. to 4:30 p.m. Eastern Time (ET) Monday through Friday. The Contractor’s Program Manager (PM) and the Governments Contracting Officer’s Representative (COR) shall consult and coordinate on any proposed alternate work schedules that may be arranged depending on the operational tempo/needs of the mission.

1.6.3.3. Government personnel observe the following days as holidays and the Government facilities will be closed and unavailable to Contractor personnel on the following days:

New Year’s Day January 1st*

Martin Luther King’s Birthday Third Monday in January President’s Day Third Monday in February Memorial Day Last Monday in May

Independence Day July 4th* Juneteenth National Independence Day June 19*

Labor Day First Monday in September Columbus Day Second Monday in October

Veterans Day November 11th* Thanksgiving Day Fourth Thursday in November Christmas Day December 25th*

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*If the date falls on a Saturday, the Government holiday is the preceding Friday. If the date falls on a Sunday, the Government holiday is the following Monday.

1.6.3.4. In addition to the days designated as holidays, the Government observes the following days:

• Any other day designated by Federal Statute

• Any other day designated by Executive Order

• Any other day designated by the President’s Proclamation

1.6.3.5. It is understood and agreed between the Government and the Contractor that observance of such days by Government personnel shall not otherwise be a reason for an additional period of performance, or entitlement of compensation except as set forth within the contract. In the event the Contractor's personnel work during the holiday, they may be reimbursed by the Contractor, however, no form of holiday or other premium compensation will be reimbursed either as a direct or indirect cost, other than their normal compensation for the time worked.

1.6.3.6. When the Federal, State, Local or other Governmental entity grants excused absence to its employees, assigned Contractor personnel may also be dismissed. The Contractor agrees to continue to provide sufficient personnel to perform critical tasks already in operation or scheduled, and must be guided by the instructions issued by the KO or COR.

1.6.3.7. If Government personnel are unavailable due to furlough or any other reason, the Contractor must contact the KO or the COR to receive direction. It is the Government's decision as to whether the contract price/cost will be affected. Generally, the following situations apply:

1.6.3.7.1. Contractor personnel who are able to continue contract performance (either on-site or at a site other than their normal workstation), must continue to work and the contract price shall not be reduced or increased.

1.6.3.7.2. Contractor personnel who are not able to continue contract performance (e.g., support functions) may be asked to cease their work effort. This may result in a reduction to the contract.

1.6.3.8. It is understood and agreed between the Government and the Contractor that in the event Contractor personnel wish to attend DCSA social events, such as the annual picnic, holiday parties, etc., they must co- ordinate their work schedules with the COR and obtain approval of their company’s supervisor prior to the event. The Government is not responsible for reimbursing any expenses to the Contractor for attending any DCSA social event.

1.6.4. Hours of Operation: The Contractor is responsible for conducting business, between the hours of 8:00 a.m. to 4:30 p.m. ET Monday through Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts, the Contractor will not be reimbursed when the Government facility is closed for the above reasons. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this SOW when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.5. Place of Performance: The work to be performed under this contract shall be performed the BI Training building, Slippery Rock, PA facility located at 131 Rebecca Ln. Slippery Rock, PA 16057.

1.6.6. Type of Contract: The Government will award a Firm-Fixed-Price contract.

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1.6.7. Security Requirements: Controlled Unclassified Information (CUI) / Receive, Store, or Generate Controlled Unclassified Information (CUI): Contractor will be provided and shall abide by DoD Regulation 5400.7, DoD Freedom of Information Act Program, and DoD 5200.01-M, Information Security Program. Guidance provided under separate cover. In accordance with DoD Instruction 5200.48 (DoDI 5200.48) dated March 6, 2020, Contractors are required to ensure all personnel receive and complete Initial and Annual Refresher CUI education and training and maintain documentation of this training for audit purposes. Initial and Annual Refresher CUI security education, training and awareness on the required topics identified in Section 2002:30 of Title 32 CFR, including protection and management of CUI, to DoD personnel and contractors through the Center for Development of Security Excellence (CDSE).

OPERATIONS SECURITY (OPSEC) REQUIREMENTS

1. The contractor shall comply with OPSEC requirements contained in the contract, addendum thereto, or identified herein. The contractor shall comply with all security and OPSEC policies, directives, instructions or mandates as directed. OPSEC and other security guidance issued to the Prime Contractor shall also apply to subcontractors working on this effort.

2. The contractor shall ensure compliance with the Agency’s OPSEC Policy Statement, Critical Information and Indicators List (CIL), and unclassified document destruction procedures.

Items of critical information are those facts, which individually, or in the aggregate, reveal sensitive details about the mission, operation, etc., and thus require protection from adversarial collection or exploitation.

3. Include OPSEC as part of the security awareness program. The contractor shall be familiar with OPSEC and shall be required to take government furnished initial and annual refresher OPSEC training and shall be reminded of their continued responsibility to protect sensitive information as directed by DoDM 5205.02. Sensitive unclassified information includes, but is not limited to, agency identified critical information, legacy “For Official Use Only” (FOUO), Controlled Unclassified Information (CUI), Privacy Act of 1974, Personally Identifiable Information (PII), Department of Defense Unclassified Controlled Nuclear Information (DoD UCNI) and company proprietary information.

4. The contractor shall take the necessary precautions to ensure employees with access to the sensitive and critical information are instructed not to disclose or disseminate any information relating to the conduct and performance of the contract to any individual not authorized to perform on this contract. Assigned personnel shall be knowledgeable of the designated critical information and measures in place to protect it.

5. For programs protected by a Program Protection Plan (PPP) and have identified Critical Program Information (CPI) and/or Critical Technologies Information (CTI), must be identified and protected in accordance with DoD Instruction 5200.39, CPI Identification and Protection within RDT&E. The contractor shall ensure that any program with CPI or CTI has the corresponding supplements and associated plan, such as an OPSEC plan, approved and in effect in support of the PPP.

6. The contractor shall comply with OPSEC content review policies within the Agency. A content review is an evaluation of all information, to include all CUI, intended for release outside the control of the organization or release to the public. OPSEC focuses on identifying and protecting the organization’s unclassified information that may individually or in the aggregate lead to the compromise of classified information and sensitive activities. The contractor shall ensure that these reviews are conducted according to agency guidance in accordance with mandates from DoDD 5205.02E, DoD OPSEC Program, DoDM 5205.02-M, DoD OPSEC Program Manual, DoDI 5230.09, Clearance of DoD Information for Public Release, DoDI 5230.29, Security and Policy Review of DoD Information for Public Release, Version May 2022 Page 7 of 17

DoDI 5400.04, Provision of Information to Congress, DoDM 5400.07, DoD FOIA Program, and DoDI 8170.01, Online Information Management and Electronic Messaging.

7. Further OPSEC guidance may be obtained by the Prime contractor contacting the OPSEC PM by group e-mail: dcsa.quantico.dcsa-hq.mbx.operations-security@mail.mil.

All programs and materials developed at government expense during the performance period of this contract are the property of the US Government.

Access to General Protection/Security Policies and Procedures. All contractor employees, including subcontractor employees stationed or assigned on a US Government facility shall comply with applicable installation, facility access procedures and local security policies (provided by the US Government security personnel). The contractor workforce shall comply with all personal identification verification requirements as directed by DCSA and/or local policy. In addition to the changes otherwise authorized by the changes clause in this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the US Government may require changes in the contractor security processes or procedures.

Contractors requiring access to US Government Information Technology (IT) systems must adhere to all US Government requirements. All contractor employees and any associated subcontractor employees shall annually complete the DoD Information Assurance Training and sign an Acceptable Use Policy (AUP). The training certificate and AUP must be provided to the designated personnel at US Government facilities before issuance of network access and annually thereafter.

Contactor employees shall abide by US Government Security Regulations and Security Standard Operating Procedures when working on-site at US Government facilities/installations and shall annually attend Government mandatory training including Operational Security, Security Awareness, Subversion and Espionage, Ethics and Prevention of Sexual Harassment, and any/all other training as directed by the US Government.

Contractor personnel shall utilize US Government or official company e-mail for transmitting official US Government business. Official US Government business shall NOT be transmitted via personal, private, and/or commercial e-mail accounts, i.e., YAHOO, HOTMAIL, GMAIL, JUNO, AOL, COMCAST, KNOLOGY, VERIZON, etc.

1.6.7.1. Physical Security: The Contractor shall be responsible for safeguarding all Government equipment, information and property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured.

1.6.8. Special Qualifications: The Contractor is responsible for ensuring all employees possess and maintain current Information Assurance Technician (IAT) Level I professional certification during the execution of this contract.

1.6.9. Post Award Conference/Periodic Progress Meetings: The Contractor shall hold a post-award kickoff meeting within 15 business days after award. At a minimum, the Contractor shall present, for review and approval by the Government, the details of the intended approach, work plan(s), resources, and project schedules for each effort. Dates, locations (can be virtual), and agenda shall be specified at least five (5) calendar days prior to the meeting. At minimum, the Contracting Officer, COR, Program Manager and affiliated PMO personnel shall be invited to the kickoff meeting. The KO, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the mailto:dcsa.quantico.dcsa-hq.mbx.operations-security@mail.mil

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Contractor's performance. At these meetings, the KO will apprise the Contractor of how the Government views the Contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.6.10. Contracting Officer’s Representative: The COR will be identified by a separate, appointment letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance:

maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the KO and Contractor of any deficiencies; coordinate availability of Government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.11. Key Personnel: There are no personnel considered as key personnel by the Government.

1.6.12. Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed. Contractor personnel shall be required to obtain and wear badges in the performance of this contract.

1.6.13. Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR subpart 9.5. The Contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

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Part 2 Definitions and Acronyms

2. Definitions and Acronyms:

2.1. Definitions:

2.1.1. Contractor. An offeror, supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

2.1.2. Contracting Officer. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

2.1.3. Contracting Officer’s Representative. An employee of the U.S. Government appointed by the Contracting Officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. Defective Service. A service output that does not meet the standard of performance associated with the SOW.

2.1.5. Deliverable. Anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.

2.1.6. Key Personnel. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the SOW. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7. Physical Security. Actions that prevent the loss or damage of Government property.

2.1.8. Quality Assurance. The Government procedures to verify that tasks being performed by the Contractor are performed according to acceptable standards.

2.1.9. Quality Assurance Surveillance Plan. An organized written document specifying the surveillance methodology to be used for surveillance of Contractor performance.

2.1.10. Quality Control. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11. Subcontractor. One that enters into a contract with a prime Contractor. The Government does not have privity of contract with the Subcontractor.

2.1.12. Work Day. The number of hours per day the Contractor performs tasks in accordance with the contract.

2.1.13. Work Week. Monday through Friday, unless specified otherwise.

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2.2. Acronyms:

CDSE Center for Development of Security Excellence CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTS Commercial-Off-the-Shelf DCSA Defense Counterintelligence and Security Agency DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DOD Department of Defense FAR Federal Acquisition Regulation KO Contracting Officer OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program SOW Statement of Work ST Security Training TE Technical Exhibit

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Part 3 Government Furnished Property, Equipment and Services

3. Government Furnished Items and Services:

3.1. Services: N/A

3.2 Facilities: The Contractor shall have access to the classroom(s) that are currently being upgraded and the server closet. The server closet contains items like receiver and amplifiers. The classrooms currently being upgraded and the server closet will function as an area for parts and tool storage.

3.3. Utilities: N/A

3.4. Equipment: The Government will provide six projectors and mounting hardware for installation. All other equipment will be procured by the contractor. Each projector will be connected to the matrix of audio visual equipment that includes a touch panel, microphones, speakers, amplifier, receiver, and projection screen that will comprise the audio visual system.

3.5 Materials: The Government will, upon request, provide access to required regulations, policies, procedures and other Government information necessary for Contractor performance.

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Part 4 Contractor Furnished Items and Services

4. Contractor Furnished Items and Responsibilities:

4.1. General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this SOW.

4.2.1. Physical Security. The Contractor shall be responsible for safeguarding all Government equipment, information, and property provided for Contractor use.

4.3. Materials: The Contractor shall furnish materials, supplies, and equipment necessary to meet the requirements under this SOW.

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Part 5 Specific Tasks

5. Specific Tasks:

5.1. The Contractor shall plan for an audio visual upgrade from the existing equipment being used in five classrooms (each of which can be combined into larger spaces to include combining all classrooms into one large room) to a new and modern configuration. The Contractor shall determine the best equipment to use to accomplish the upgrade and purchase all equipment except for six projectors and mounting hardware that have already been procured. Once procured, the Contractor shall install all equipment.

The performance shall occur with no required re-work at least 95% of the time. Problems that occur shall be identified to the COR via email within two (2) hours and resolved within two (2) business days. The Government will use the following methods of surveillance, as appropriate, to ensure the Contractor is providing the acceptable quality level for this performance standard: random monitoring, 100% inspection of all deliverables.

5.2. Tasks:

• Install six (6) previously purchased projectors with mounts

• Provide and install Network AV Switching Appliance over IP distribution system with two (2)

HDMI inputs in each classroom

• Provide and install 40x1G PoE+ 960W and 8xSFP+ Managed Switch

• Provide and install 4:4:4 HDR Network AV Decoder

• Provide and install 4:4:4 HDR Network AV Encoder

• Provide and install 10.1” control touch panel with updated GUI in each classroom

• Provide and install cabling to support equipment

• Provide and install AV/USB bridge to enable Microsoft Teams functionality in each classroom

• Provide and install a Digital audio server, 12 analog input, 8 analog output

• Provide and install USB 3-2-1 - 4-Port USB 3-2-1 100m CAT 6a/7 PTP Extender System

• Provide and install a beamforming ceiling microphone array, two (2) wireless handheld microphones and two (2) wireless lavalier microphones, all on their own channels, in each classroom

• Provide and install Ceiling Speaker with Transformer

• Provide and install 8" 200W In-Ceiling 70V/100V Installation Subwoofers

• Provide and install AV Bridge Mini Audio/Video Encoder Series

• Provide and install two-channel, 300W @ 4Ω Analog Power Amplifier, 70V/100V

• Provide and install one (1) HDMI Camera System 4K PTZ camera on a wall-mount and one (1)

HDMI Camera System 4K PTZ camera on a sidewall in each classroom

• Program Network AV Switching Appliance distribution system to interface with installed equipment/touch panels

• Provide on-site training to government personnel on systems operation

5.3. Reports:

5.3.1. No reports are required for the specific tasks listed above.

5.4. Training:

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5.4.1. The Contractor shall provide in person, onsite instruction in the use of, and training in the troubleshooting of the new equipment. Topics shall include; set up, use of each component that a user would need to use, troubleshooting and maintenance of the new equipment. Part of training shall include written documentation, both in hard copy and electronically, of the use of the new equipment, to include troubleshooting common problems and user level maintenance.

5.5. Warranty and Maintenance Support:

5.5.1. The Contractor shall provide an extended warranty option for service and support for four (4) years beyond the contract period of performance for one (1) year. The contract shall include unlimited telephone and video support Monday through Friday (8:00 am to 5:00 pm) except for Federal holidays.

The service and support shall include also include three (3) on-site support visits when telephone and video support cannot resolve issues.

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Part 6 Applicable Publications

6. Applicable Publications: BI Training Occupant Evacuation Plan

6.1. The Contractor must abide by all applicable regulations, publications, manuals, and local policies and procedures.

• United State Code, Title 42, Chapter 126, The Americans with Disabilities Act of 1990

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Part 7 Technical Exhibit Listing

7. Technical Exhibit List:

7.1. Exhibit 1: Performance Requirements Summary (PRS)

7.2. Exhibit 2: Deliverable Schedule

TECHNICAL EXHIBIT 1

PERFORMANCE REQUIREMENTS SUMMARY

Performance

Objective Standard Performance Threshold

Method of Surveillance

PRS #1

PWS 5.1

The Contractor shall conduct a needs analysis of the audio visual requirements of the instructional mission of CDSE – Slippery Rock.

95% COR verification and periodic inspection from

OCIO

PRS #2

Tasks

PWS 5.2

The Contractor shall identify and purchase audio visual equipment consistent with the instructional mission of CDSE – Slippery Rock.

• Not including projectors and mounting hardware

100% COR verification and periodic inspection from

OCIO

PRS #3

Tasks

PWS 5.2

The Contractor shall install and configure all new audio visual equipment

100% COR verification and periodic inspection from

OCIO

PRS #4

Training

5.4.1

The Contractor shall be responsible for providing training for local users in the use and maintenance of the upgraded equipment, to include written documentation

95% periodic inspection from

OCIO

PRS #5

Tasks

PWS 5.2

The Contractor shall be responsible for creating and administrating user accounts and updating software as necessary.

100% periodic inspection from

OCIO

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TECHNICAL EXHIBIT 2

DELIVERABLES SCHEDULE

Deliverable Frequency Number of Copies Medium/Format Submit To

Proposed Upgrade Plan

Within 15 days of contract award.

As per client requirement, within 15 days of contract award.

MS Word doc for review.

Adobe PDF for final signatures.

Contracting Officer (CO);

Contracting

Officer Representative

(COR)

Purchase needed audio visual equipment

Within 30 days of requirement, within 30 days of contract award.

MS Word doc for review.

Adobe PDF for final signatures.

Contracting Officer (CO);

Contracting

Officer Representative

(COR)

Install new equipment and associated hardware/software

Within 60 days of requirement.

MS Word doc for review.

Adobe PDF for final signatures.

Contracting Officer (CO);

Contracting

Officer Representative

(COR)

Provide written and onsite training for users

Within 5 days of equipment installation completion.

requirement.

MS Word doc for review.

Adobe PDF for final signatures.

Contracting Officer (CO);

Contracting

Officer Representative

(COR)