Draft SOW RLS V2 09-08-20_.docx

STATEMENT OF WORK

OCONUS/CONUS UNITED STATES

RESPONDER LODGING SOLUTION (RLS’S)

SECTION A: GENERAL SCOPE

A.1 BACKGROUND

The Department of Homeland Security (DHS) Federal Emergency Management Agency’s (FEMA) mission is to support citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from and mitigate all hazards.

One of FEMA’s responsibilities is to ensure the effectiveness of emergency response personnel in responding to emergencies and disasters. Types of disasters and emergencies that could happen in the continental United States, as well as outside the continental United States locations include, but are not limited to, hurricanes, floods, earthquakes, cyclones, tornadoes, blizzards, acts of terrorism, tsunamis, and avalanches.

A.2 OBJECTIVE

To support this mission, FEMA is soliciting services for a turn-key temporary lodging solution with all-inclusive amenities for responders, other authorized personnel, and any responder teams or federal personnel deployed for response. Although the lodging solution is temporary, it should resemble a working community and not feel temporary to the disaster responders.

A.3 SCOPE

This scope seeks an integrated turn-key lodging solution inclusive of single occupancy lodging, mobilizations, site preparation, installation, management and operations and demobilization. The contractor shall provide all necessary labor, supervision, equipment, tools, materials, fuel, supplies and transportation, necessary to provide the items and services described herein. This Statement of Work (SOW) requires vendor provided transportation resources in performance of these services. FEMA will not be responsible for providing or assisting with obtaining transportation resources. Vendor provided transportation services/resources include:

· All necessary vendor provided/contracted resources required to transport contractor personnel, equipment and supplies to a suitable aerial port of embarkation (APOE)

· Sea port of embarkation (SPOE)

· Completion of required load planning

· Providing/securing required material handling equipment as required to on-load/off-load aircraft/ships/barges

· Suitable air/sealift to move personnel, equipment and supplies from the APOE/SPOE to suitable aerial ports of debarkation (APOD)

· Sea ports of debarkation (SPOD) and resources required to transport contractor personnel, equipment and supplies to locations as specified

The Contractor shall provide preferable but not limited to hard-sided single occupant Responder Lodging Solution (RLS’s) that meets a maximum phased capacity of 1500 occupants. Contractor services include:

· Responder Lodging Solution (RLS’s) design for but not limited to hard-sided sheltering including COVID-19 mitigating measures (See item 2 Contract Data Requirement List (CDRL)).

· Private, individual bed space for each occupant (i.e. cabin, room, etc.)

· Mobilization

· Site Preparation

· Installation and maintenance of all contractor provided equipment

· All services necessary to efficiently manage and operate the Responder Lodging Solution (RLS’s) onsite management office, daily amenities, food preparation/distribution, housekeeping, laundry, wireless internet, recreational areas, and parking

· Demobilization and restoration of site if required

· 1% ADA compliance, possibility of increase upon request and availability.

The Contractor shall house all authorized occupants in facilities configured of hard sided sheltering, modular units, or other solutions capable of meeting all applicable design loads for wind, snow, seismic, flood, extreme temperatures, extreme humidity, and other potential hazards, to the extent practicable. Incident/Individual Responder Quarters (IRQ) shall be equipped with heating and air conditioning (HVAC) units that use fresh outdoor air, IRQ’s shall also have individual room temperature control panels. They shall meet all environmental conditions and capable of maintaining the interior temperature between 68 and 72 degrees Fahrenheit as well as providing bedding, meal services, kitchen, dining hall, operations center, medical unit, refrigerated trucks, toilet units, shower units, hand wash units, potable (drinking) water, water purification and manifold distribution systems, toilets, on-site manifold distribution of black and grey water and associated on-site sanitation systems, complete laundry service, trash/recycling removal and dumpster service, industrial generators, light towers, identification cards, cooling stations, fencing and barricades.

A.4 RESPONDER LODGING SOLUTION (RLSC’S) HOUSING CAPACITY

The Contractor shall have the capability to deliver a fully operational lodging solution within 240 hours after award of the contract. The fully operational capability will be executed through the following phases: 200 fully operational units within 48 hours after notice to proceed, 400 fully operational units within 120 hours, and full capability of 1000 fully operational units at 240 hours after award. If required, additional fully operational units above the initial 1000 units may be ordered in increments of 250 each with a 72hrs fully operational delivery schedule. Total units will not exceed 1500 for the scope of this contract.

1. Full execution including all services is expected at the 120 hrs. after notice to proceed for all units, early phasing for partial IRQ support (sleeping, feeding, commercial ready to eat meals, medical and sanitation) is acceptable for the initial two phases: 200 fully operational units within 48 hours after notice to proceed and the 400 fully operational units within 120 hours

A.5 HOURS OF CONUS OPERATIONS

Responder Lodging Solution (RLS’s) hours of operations are 24 hours a day, seven days a week.

A.6 COMMUNICATION

The Contractor shall ensure that communications are established and maintained throughout the provisioning of IRQ support services between personnel and Government.

A.7 GENERAL INFORMATION

The Contractor shall provide complete, turn-key IRQ operations per the Government requirements outlined in the task order proposal request (TOPR) issued for the designated disaster area.

The Contractor shall staff the IRQ with a team of trained specialists to professionally set-up, operate and manage the camp. At a minimum, the following four key personnel will be included: 1) IRQ Manager, 2) Quality Assurance Manager, 3) Food Service Manager, 4) Licensed Medical Practitioner. Additional staff will also be needed to manage and operate the camp, for example staff to check-in and check-out of personnel (occupants and authorized visitors) entering and exiting the IRQ, food service workers, maintenance and janitorial staff.

As required, the Contractor shall have the capability to provide engineering, environmental baseline, site design and phasing analysis to assist in effective planning and utilization of the IRQ sites.

The Contractor shall provide its plans for mitigating COVID-19 in its proposal. The Contractor shall provide enhanced building cleaning and disinfecting, and detailed cleaning and disinfection if necessary, in accordance with GSA, OSHA, and CDC Guidelines as described in Section E.7 and Section F.

A.8 GOVERNMENT FURNISHED PROPERTY/EQUPMENT/SERVICES

The Government will furnish land and be responsible for the site lease for the IRQ. CONUS IRQ Security will be provided by the Government. To the maximum extent practical, the Contractor will furnish all other supplies, equipment and personnel. The Contractor will comply with environmental purchasing regulations and Presidential Executive Order 13423 when acquiring products and services used in performance of the IRQ contract. For more information, visit http://www.biopreferred.gov/BioPreferred/, http://www.epa.gov/epawaste/conserve/tools/cpg/index.htm and http://www.epa.gov/epp/.

A.9 SAFETY STANDARDS

The IRQ shall be kept in compliance with applicable OSHA rules in 29 CFR Part 1926 & 29 CFR 1910, specifically 29 CFR 1910.142 Environmental Protection Agency (EPA) regulations outlined in 40 CFR and all other local, State and Federal regulatory standards and conditions for safety and health and environmental management. The Contractor shall provide enhanced building cleaning and disinfecting, and detailed cleaning and disinfection if necessary, in accordance with GSA and CDC Guidelines as described in Section E.7 and Section F. The Contractor shall insure all units are designed, built and coded to withstand up to category 3 winds on the Saffir-Simpson Hurricane Wind Scale.

A.10 CODE ADHERENCE/COMPLIANCE REPORT

In addition, the Contractor shall be responsible for complying with all current Federal, State, and Local public health directions and guidelines for the jurisdictional area related to mitigating the spread of COVID-19. The Contractor shall provide its plans for mitigating COVID-19 in its proposal.

A.11 ACCESS AND FUNCTIONAL NEEDS

For more information on UFAS, visit https://www.disability.gov/resource/uniform-Federal-accessibility-standards-ufas

END OF SECTION A

SECTION B. REQUIREMENTS

B.1 CONTRACTOR STAFFING

The Contractor’s staff shall be comprised of multi-disciplined personnel operating around the clock while the IRQ is in operation. Staff shall be appropriately trained and equipped. Staff sizing shall be dependent on the size and scope of the IRQ operation and shall be sufficient to ensure that the IRQ is managed efficiently and effectively. Whenever practical, displaced citizens shall be given the first opportunities for employment within the IRQ, assuming skills and capabilities are pertinent for the open positions. The Contractor shall have the capability to provide engineering, site design and phasing analysis to assist in effective planning and use of the IRQ site. The Contractor and its staff shall adhere to Federal privacy laws, including the Privacy Act of 1974. All Contractors’ personnel shall be able to pass a background check in accordance with the FEMA Contractor Eligibility and Personal Identification Verification (PIV) Process, (DHS Clause 3052-204.71).

B.2 SITE LAYOUT PLAN

The Contractor shall provide a proposal: site specific design plans; IRQ site requirements and layout in accordance site spacing provided by the Government. The Contractor shall also provide its layout plans for mitigating the spread of COVID-19 at the IRQ (See item 5 Contract Data Requirement List (CDRL)).

B.3 TRANSITION PLAN

The Contractor shall provide a Transition Plan and a Contract Data Requirement List (CDRL)) with the proposal to ensure a smooth transition from award to full operational status (phase-in). The Transition Plan for the phase-in period shall include, at a minimum: mobilization; site preparation; contractor employee training and orientation to include mitigation measures for COVID-19; assessment of potential security risks; and assumption of full operational responsibility. A site-specific Transition Plan shall be submitted with the proposal. A similar plan shall be provided for phase-out seven days prior to the IRQ closing.

B.4 EQUIPMENT INVENTORY LIST

The Contractor shall have the capability to provide assets that can be expanded and reduced based on mission needs and IRQ population. The Contractor shall provide an Equipment Inventory Report; (item 1 Contract Data Requirement List (CDRL)). The Equipment Inventory Report shall include all equipment used to erect and operate the IRQ. The report shall state if the equipment is owned/leased. The Contractor shall have sufficient equipment always available for immediate deployment and preventive maintenance programs to ensure optimum equipment performance levels at all times.

B.5 DAILY LOGS

The Contractor shall maintain daily logs (See item 3 Contract Data Requirement List (CDRL)). Copies of the logs shall be made available to the CO/COR and FEMA IRQ Coordinator. Daily logs shall include, but not be limited to:

· Daily occupancy counts;

· Summary of any technical direction provided by the COR and contractor action taken;

· Results of water testing samples (when tested);

· Summary of the daily food menu;

· Number of meals served per day;

· Any billeting issues;

· Number, type, and severity of medical incidents; and

· Summary of any significant IRQ daily support operations such as but not limited to laundry services, cleaning of shower facilities, janitorial services

Daily log must be signed by the COR and the Contractor IRQ Manager. The Contractor’s employees, including sub-contracted employees, shall not be included in occupancy, meal or laundry counts for billing purposes, but shall be included as a separate category in the daily IRQ summary reports to aid the IRQ Coordinator in the event of an emergency or evacuation situation.

B.6 MEDICAL PLAN

The Contractor shall develop and maintain IRQ specific medical plans to be submitted with the proposal that include IRQ processes and procedures in the event of an emergency that the IRQ medical staff cannot handle (See 8 item 1 Contract Data Requirement List (CDRL)). The plan shall include but not be limited to the medical aid station staffing plan, identification of local medical facilities, transportation routes and other information.

B.7 BILLETING STUCTURES

The Contractor shall provide preferable but not limited to hard-sided single occupant Responder Lodging Solution (RLS’s) that meets a maximum capacity of 1500 occupants. The Contractor shall provide its plans for mitigating COVID-19 in its proposal. The Contractor shall provide enhanced building cleaning and disinfecting, and detailed cleaning and disinfection if necessary, in accordance with GSA, OSHA, and CDC Guidelines as described in Section E.7 and Section F.

· Additional details on billeting structures for requirements set forth in section D.1

END OF SECTION B

SECTION C: MOBILIZATION

C.1 RESPONDER LODGING SOLUTION (RLS’S) MOBILIZATION

The Contractor shall phase in partial CONUS IRQ support (sleeping, feeding, medical and sanitation) as listed in A.7, General Information.

Changes to accommodate increases or decreases in IRQ population and associated services shall be completed within 24 hours after notice or as directed by the CO. Any changes to exceed IRQ capacity in A.7 must be approved by the Contracting Officer and must be completed within 72 hours of notice provided by the Contracting Officer.

C.2 SITE DESIGN

The Contractor shall provide with proposal, site specific design plans (See 6 item 1 Contract Data Requirement List (CDRL)). The plans shall address site requirements and layout in accordance with the IRQ site spacing provided by the Government. The Contractor shall implement storm water erosion controls in accordance with Federal, State, and local regulations including but not limited to: obtaining permits, performing all necessary site improvements, and restoring the site to meet or exceed original site conditions.

C.3 SITE PREPARATION

The Contractor shall perform all work necessary for site evaluation, preparation, installation and use. The Contractor shall make the site ready for placement of all contractor and Government provided equipment, personnel and assets (See 6 item 1 Contract Data Requirement List (CDRL)). The Contractor shall perform all necessary site improvements to ensure positive drainage, expand site capacities, create parking and common areas and perform selective clearing and grubbing in accordance with all Federal, State and local environmental regulations. Additionally, the Contractor shall follow all EPA Storm Water Best Management Practices found at http://cfpub.epa.gov/npdes/stormwater/menuofbmps/index.cfm.

The Contractor shall meet requirements based on the National Environmental Policy Act (NEPA), National Historic Preservation Act (NHPA), Endangered Species Act (ESA), Executive Order 11988: Floodplain Management, Executive Order 12898: Environmental Justice, and other environmental planning and historic preservation laws by following the conditions established through FEMA’s environmental and historic preservation (EHP) review. These conditions shall be established by FEMA’s staff at TOPR award based on the unique characteristics of each site. These included:

· Acquiring applicable Federal, State, or local environmental permits required for the project (e.g. Storm Water Pollution Prevention Permit [SWPPP], National Pollution Discharge Elimination System [NPDES] permit, construction permits, Clean Water Act Section 404 for fill, etc.).

· Immediate cease of work and notification to FEMA Regional Environmental Officer (REO) and CO if potential archeological resources are discovered during construction and ground disturbance work.

C.4 Transportations:

For the purposes of this SOW, vendor provided transportation is defined as all necessary vendor provided/contracted resources required to transport contractor personnel, equipment and supplies to a suitable aerial port of embarkation (APOE), or sea port of embarkation (SPOE); completion of required load planning; providing/securing required material handling equipment as required to on-load/off-load aircraft/ships/barges; suitable air/sealift to move personnel, equipment and supplies from the APOE/SPOE to suitable aerial ports of debarkation (APOD), or sea ports of debarkation (SPOD) and resources required to transport contractor personnel, equipment and supplies to locations as specified.

· If requested by the Contractor, FEMA will request relaxation or waiver of US Department of Transportation (DOT) requirements on behalf of the contractor. This request is not a guarantee of approval and is done only to facilitate safe roadway passage of required Responder Lodging Solution assets and support requirements. The DOT request is not a guarantee and therefore should not be included as part of the contractor’s permanent solution capabilities.

C.5 Readiness/mobilization:

The Contractor must have a plan to maintain the necessary equipment, supplies, and logistic capabilities to meet the RSL solution.

The Contractor shall maintain the capability to mobilize upon notification. The Contractor may be issued a Task Order to pre-deploy into the disaster area before a declaration in order to mitigate potential logistic issues created by an oncoming disaster event. Pre-Deployment is intended to eliminate post disaster declaration logistic encounters. Details of the pre-deployment is disaster specific and requirements will be identified in a Task Order Proposal Request (TOPR) for the pending disaster declaration. The Contractor processes must adhere to provided deployment and travel guidelines.

The Contractor’s plan shall contain the baseline employee staff to meet the requirements of the contract. The baseline staffing shall be inclusive of the quantity, position titles, position roles and responsibilities to fulfill the required schedule for fully operational units. Hard sided sheltering availability is critical. As a result, the contractor shall utilize their plan to having a readily available supply to meet the production schedule in one or more Task Orders simultaneously.

The contractors shall submit a yearly plan by January 30th detailing the hard-sided sheltering unit availability by quantity and support processes to ensure the contractor always has the stated quantities of units readily available for immediate deployment as well as preventive maintenance programs to optimize equipment readiness levels.

END OF SECTION C

SECTION D: IRQ SET-UP

D.1 BILLETING

The Contractor shall provide integrated, hard sided preferable but not required, billeting structure with private rooms, for the personnel assigned to the IRQ. Billeting shall be provided in commercially available climate-controlled facilities which include individual sleeping areas, floors, doors, lights, sleeping beds, smoke alarms and fire extinguishers in accordance with all applicable OSHA 29 CFR 1910 and 29 CFR 1926 standards and requirements. All billeting facilities shall be installed in accordance with local codes, 2006 International Building Code, 2006 International Fire Code – Chapter 24 and NFPA 101 – Life Safety Code – Chapter 28, New Dormitories. Such billeting shall be installed and ready for occupancy within preset phased timeline above.

All billeting facilities shall be installed in accordance with referenced codes and manufacturers approved engineering data. All structure engineering data shall be maintained on file in the project site office. Air movement within structures shall be in accordance with ANSI Z.4.1.4. Billeting shall be segregated by gender (i.e. male and female). Structures shall meet or exceed: the OSHA 29 CFR 1910, 29 CFR 1926, all locally adopted building code regulations or the provisions of the 2009, or 2006, editions of the International Building Code; Chapter 24 of the 2009, or the 206, editions of the International Fire Code; and the NFPA 101 – Life Safety Code – for occupancies constructed. For privacy and to accommodate 24/7 work schedules, windows are required to be able to close. Flooring shall be in compliance with OSHA 29 CFR 1910.142

Flooring shall be placed within all interior portions to provide a firm level working or living area. Prior to placing floors on the ground, an entomology service shall be utilized to eliminate potential bug or insect hazards. Periodic screenings and repeat applications shall be provided as needed to ensure inactivity. (However, if pests become a problem, the contractor is responsible for getting rid of them). Additional pest control programs shall be put in place where applicable and in accordance with OSHA 29 CFR 1910 and other applicable Federal, State and local standards and requirements.

Lighting shall be provided at a rate of at least 20-foot candles and shall be placed on timers for blackout times to accommodate sleep schedules. All lights shall be National Electric Code (NEC) and Underwriters Laboratories (UL) listed for outdoor and wet conditions. Egress and emergency lighting shall be provided per 2006 International Fire Code, section 2403.

Individual sleeping areas shall be installed with interior and exterior walls that fully isolates each area (i.e., is the same height as all exterior walls and reaches the ceiling).

Standard charging stations for electrical devices such as cellular phones and laptops shall be provided at the rate of at least one outlet (two ports) per individual sleeping area.

Fire Extinguishers shall be provided for each individual structure and sized appropriately for its occupancy and rated for Type ABC fires. Special areas such as kitchens may require other rated type extinguishers appropriate for their specific location.

Beds shall be provided for all occupants. New mattresses shall be industry Standard Twin 39"W x 75"L x 6"H, or larger, with inner-springs or coils. Foam mattresses may be substituted if approved in advance by the Contracting Officer. Cots will not be accepted. Pillow, blanket, sheets and pillowcases shall be provided with each bed to fit mattress size. Beds shall be placed in compliance with all applicable OSHA 29 CFR 1910 and 29 CFR 1926 standards and requirements. The Contractor shall be required to provide sleeping bags or other items in the event the set billeting area temperatures are not maintained due to power failure, etc.

Each occupant shall be provided with a personal storage box and lock (combination or key). The storage box/locker should be a minimum capacity of 4 cubic feet and with dimensions that allow it to be easily stored under or beside their bed.

The Contractor shall provide preferable but not limited to hard-sided single occupant Responder Lodging Solution (RLS’s) that meets a maximum capacity of 1500 occupants. The Contractor shall provide its plans for mitigating COVID-19 in its proposal. The Contractor shall provide enhanced building cleaning and disinfecting, and detailed cleaning and disinfection if necessary, in accordance with GSA, OSHA, and CDC Guidelines as described in Section E.7 and Section F.

D.2 ADMINISTRATIVE AREAS

There will be no more than 10 FEMA representatives per site requiring use of the administrative areas. The Contractor shall provide secure containers where security can discharge (clear) their weapons in any of the main areas throughout the IRQ. All administrative areas must be designed to provide 6 feet between workstations and clear dividers for desks where in and out processing of occupants will occur. The contractor shall provide an administrative area at the entrance of the facility at 1000 SQ FT

D.3 SECURITY

Separate Security Housing outside the general population is required.

D.4 FENCING AND BARRICADES

The Contractor shall provide fencing and barricades around the portions of the IRQ if required at the site.

D.5 WALKWAYS

If toilet and shower areas are not part of the same structure as sleeping areas, per the site design, the sleeping areas must be connected to the toilet and shower areas by covered walkways. Covered walkways must be in compliance with the National Fire Protection association NFPA, 101 “Life Safety Code”, International Building Code (IBC) 2009 and American Society of Civil Engineers (ASCE) 7-05.

D.6 MEDICAL UNITS

The Contractor shall provide a medical unit staffed with, at a minimum, medical personnel certified in Advance Cardiac Life Support (ACLS) procedures 24 hours a day, 7 days a week, unless directed otherwise by the CO. The medical unit shall be licensed in the location they have been requested to establish the camp in. The Medical Unit shall be equipped to provide basic care for minor illness and injury; this shall include dispensing of common over the counter medications. Medical conditions that the medical unit must be prepared to respond to include but are not limited to frostbite, hypothermia, heat stroke and other conditions brought on by extreme temperature conditions. Medical personnel shall provide medical services to occupants and contractor employees 24 hours a day, seven days a week and ability to maintain applicable personnel medical records as required for such services. The Medical unit must also provide sufficient, dedicated refrigerated storage space and/or other controls for occupant medication.

The Contractor shall immediately notify the agency point of contact of any occupant injuries or illnesses requiring any level of documentation and shall forward completed forms (to include all required information on the accident or illness, including medical documentation, fund code and type of hire (Ex: RSV, PFT, CORE, OFA etc.) to FEMA management via the agency’s point of contact within 24 hours of the notice to the Agency.

D.7 AUTOMATIC EXTERNAL DEFIBRILLATORS (AED)

Automatic External Defibrillators (AED) shall be placed in all areas of assembly (i.e., dining facility, Morale Welfare and Recreation (MWR), billeting). AEDs shall be located in proximity to the main entrance door and be marked with a large predominate sign.

D.8 RESTROOM AND MOBILE SHOWER FACILITIES

The Contractor shall provide en-suite restroom and shower facilities. Should the contractor be unable to complete installation of all plumbing requirements within the required above preset phased timeline above, the contractor shall provide temporary, portable shower and restroom facilities with flushing toilets. Plumbing must be 100% operational within above preset phased timeline above to meet occupancy requirements from date of award. Temporary units must be All OSHA 29 CFR 1910 and 29 CFR 1926 standards and requirements, and all other Federal, State and local applicable requirements are applicable. These units shall be designed and certified for use by the Portable Sanitation Association International. All units shall be fully serviced at least once daily, or more frequently as the site capacity requires or if directed by the COR. All wastewater shall be collected with vacuum trucks and transported offsite and disposed at permitted treatment facilities. When available, public utilities shall be utilized.

D.10 LAUNDRY FACILITIES

The Contractor shall provide laundry services and shall ensure that clean, fresh linens and towels are available daily upon request by each occupant. This includes all towels for showers, shower curtains, bedding and any linens for the dining facility. These basic services shall be provided to all IRQ occupants and shall be included in the daily contract price.

A drop and fold service for CONUS IRQ occupants’ personal laundry shall be available for daily drop-off and pick-up. Laundry shall be done separately and individually for sanitation concerns. Drop off and pick- up service for IRQ occupants shall be provided with a maximum 24-hour turn-around time and service shall be included in base price.

The Contractor is also authorized to provide self-pay drop off and pick-up laundry service to authorized holders of IRQ Non- Occupant Visitor Identification cards. This service must be provided on a self-pay basis and the Contractor shall accept payment directly from the authorized IRQ visitors. No costs associated with providing this service shall be passed on to FEMA.

D.10.1 MORALE WELFARE AND RECREATION (MWR)

The Contractor shall provide a MWR facility, separate from the sleeping area. This facility needs to be able to maintain a 10% capacity rate based on increase and decrease in IRQ population. This area shall have lights, power, HVAC and flooring. This area shall also have tables and chairs for reading and doing personal paperwork. The area shall have television and movie capabilities and seating for inhabitants to relax. The contractor shall provide:

• TVs with DVD players—there is no set number or size, but there must be enough so that personnel can watch TV.

• Internet access—can be wired or wireless—though wireless can service more users, the signal must be strong enough to keep a good connection.

• Standard charging stations for equipment like cell phones and laptops shall be provided throughout the MWR to accommodate at least 10% of occupancy.

• Numerous magazines, newspapers, books, and games (Adult Content Prohibited).

• Refrigerators and microwaves commensurate with IRQ capacity.

• Provide exercise equipment limited to treadmill and elliptical machine.

• Provide gathering of tables and chairs for occupants socializing.

D.11 HAND-WASHING STATIONS

The Contractor shall furnish sufficient hand-washing stations at each entrance to the dining area for personnel to use prior to entering and shall furnish sufficient hand-washing stations near restroom and billeting facilities in accordance with 29 CFR 1910 or 29 CFR 1926 requirements. Personnel shall not have to wait in line for more than five minutes to use a hand-washing station. The Contractor is responsible to ensure that the hand wash stations remain stocked with water (hot and/or cold), hand soap and paper towels throughout the dining period. Hand sanitizing stations may be used in addition to hand- washing stations. Additional hand-washing stations may be ordered as population or other requirements change.

D.12 POWER AND HVAC

Temporary power and HVAC shall be provided via mobile diesel generators and heating and cooling units sized to support the facility as required. Units shall be self-contained, and mobile and over the road transportable. Units shall be sound attenuated with noise levels rated at no higher than 69 dBA and a reasonable distance from the billeting to allow for proper sleep of IRQ occupants. Panels and transformers shall be placed as required by the site configuration. Distribution shall be provided with cam lock connectors and sized to applications.

GFCI outlet boxes shall be placed throughout the facility as design requires. Wherever cabling crosses roadways or pedestrian areas, cable ramps shall be used for safety and protection. All electrical equipment shall be UL Listed and rated for NEMA 3R and 4 applications. Electrical systems shall be installed to NEC standard (National Electrical Codes) by licensed electrical personnel. When Required, HVAC shall be provided for all structures in sufficient capacities to meet different environmental conditions. All mobile HVAC units shall be operated on a digital thermostat control.

D.13 ENVIRONMENTAL CONTROL

The Contractor shall ensure that all facilities within the IRQ are equipped with reverse cycle (Heat and A/C) Environmental Control Units (ECUs) or comparable environmental control system capable of maintaining the ambient temperature inside the facilities at 72 +/-5 degrees Fahrenheit at all times.

END OF SECTION D

SECTION E: CONUS IRQ OPERATIONS

E.1 PHOTO IDENTIFICATION CARDS

The Contractor shall furnish identification cards for all IRQ occupants and non-occupants requiring entry into the IRQ (See 7 item 1 Contract Data Requirement List (CDRL)). Non-Occupant Identification cards shall also be provided to authorized, non-occupant IRQ visitors and shall allow these authorized visitors access to the IRQ dining and laundry on a self-pay for services basis. The Non-Occupant Identification Card shall be clearly distinctive from other categories of identification cards.

All Contractor employees, including sub-contractors, shall have identifiable markings on their outer clothing displayed at all times. Contractor Identification badges shall display their name and photograph identifying they are employees of the Contractor which shall be visible at all times. These ID badges shall be clearly distinctive from other categories of ID badges stating, “Under Contract to FEMA”. Contractor personnel that have completed background checks shall access a FEMA badging machine at the nearest location. (**NOTE: Contractor workers building the IRQ shall need badges at all times; this requirement applies to work performed even prior to occupancy of IRQ Site).

E.2 MEAL SERVICES AND DINING FACILITY

The Contractor shall provide a dining facility at each IRQ which shall meet or exceed OSHA 29 CFR 1910, 29 CFR 1926, and 2006 International Fire Code – Chapter 26 and NFPA 101 – Life Safety Code – Chapter 12 -New Assembly occupancy. Hours of operation shall be 0500-2100.

Breakfast and lunch meals shall be prepared as “take- away” bagged meals or hot boxed meals. Dinners shall be prepared as hot boxed meals. The Contractor shall accommodate special meal needs such as vegetarian, vegan, kosher, halal or other special dietary menu needs. Vegetarian meals shall at a minimum be prepared for the Ovo-Lactose vegetarian classification level and shall consist of the same quantities and items as regular meals with the exception that no meat, fish, or poultry shall be included. Non-meat protein substitutes shall be used in vegetarian sack lunches in lieu of meat, fish or poultry. Bottled water shall be available twenty-four hours per day. Individually packaged snacks packs shall also be made available twenty-four hours per day.

The Contractor shall provide a dining facility adequate to feed the IRQ population within a four-hour window per meal or within a schedule as agreed to by the Contracting Officer via the COR. The dining facility shall have adequate seating capacity to accommodate a minimum of 1/3 of the IRQ occupancy level with a minimum of 6ft distance between tables, not to exceed 4 seats per table.

The Contractor shall ensure that all personnel entering or working in food preparation and/or serving areas shall be in compliance with local and State Health Codes and Regulations (i.e., wearing hairnets or disposable hats, washing hands, etc.). The Contractor shall ensure that food is prepared, stored, served and disposed of in accordance with all local, State and Federal requirements and is subject to inspections from applicable public health personnel. Single-use, food-grade gloves shall be worn when serving meals.

The Contractor shall ensure that each Mobile Food Service Unit Manager and Supervisory Cook has a current Certificate of Completion for food service management, handling and sanitation training.

E.3 MEAL PAYMENT

The Contractor is also authorized to provide meals to authorized holders of IRQ Non-Occupant Visitor Identification cards. These meals must be provided on a self-pay basis and the Contractor shall accept payment directly from the authorized IRQ visitors. No costs associated with providing this service shall be passed on to FEMA.

E.4 SANITATION INSPECTIONS

The cleanliness of each space and related equipment shall be measured by means of the Food Service Sanitation Ordinance and Code, Part V of the Food Service Sanitation Manual, U.S. Public Health Service Publication 934 (1965) and all other applicable Federal, State and local standards and requirement. The Contractor shall be responsible for any and all costs associated with closure due to the Contractor’s failure to maintain acceptable sanitation standards. The Contractor must have a plan in place to immediately mitigate deficiencies (e.g. remove food) upon notification of violation of regulations and completely remedy the situation within 24 hours.

E.5 ABLUTION & WASTEWATER

All water supply equipment shall be rated for potable water supplying accordance with ANSI/NSF 42, 53, & 61 standards and applicable EPA and State and local regulations for potable water. Water systems shall be operated in accordance with all Federal, State and local standards and requirements. Water Quality samples shall be obtained as required by the EPA and analyzed at a State certified lab for compliance with Safe Drinking Water Act requirements. All water testing reports shall be provided to FEMA for review as soon as results are received. When available, public utilities shall be utilized.

E.6 SOLID WASTE COLLECTION AND DISPOSAL (DUMPSTERS)

The Contractor shall provide all necessary solid waste collection and disposal for the IRQ in accordance, EPA 40 CFR 243 and any additional State, and local regulations at least once per day. IRQ Contractors shall establish recycling programs in accordance with Presidential Executive Order 13423 and have a goal to recycle 35% of waste generated from IRQ operations. Items recycled must include at a minimum the following:

· Toner cartridges

· Batteries

· Scrap metal

· Fluorescent light bulbs

· Paper (white paper, mixed paper, newspaper)

· Cardboard

· Aluminum

· Wood pallets

· Plastic

· Glass

E.7 JANITORIAL SERVICES

The Contractor shall provide janitorial services for all components of the IRQ. All sleeping areas shall be cleaned once daily or more frequently if needed. Toilet paper and paper towels should be provided for each bathroom facility to including the IRQ. The kitchen and dining facility shall be cleaned and sanitized after each meal. In the event that meals are eaten in shifts, the kitchen and dining facility shall be cleaned after each shift. Products and all other items used to furnish these services shall be compliant with that stated in Section C.8 “Contractor Furnished Equipment and Supplies.”

Enhanced and Detailed Cleaning for COVID-19 Mitigation: The Contractor shall provide janitorial services that, at a minimum, meet the GSA and CDC Guidelines for cleaning to mitigate the spread of SARS-nCOV-2. These guidelines are detailed in Section F. The minimum requirement for cleaning is enhanced cleaning of any public or shared space (common areas, shared bathrooms, external high-contact surfaces) once daily, but may be increased at the direction of the COR. More information is available in Section F.

E.8 CONUS DEMOBILIZATION

The Contractor shall develop and present a demobilization plan to the appropriate personnel within 14 days of occupation of site (See 9 item 1 Contract Data Requirement List (CDRL)). The Contractor shall demobilize the IRQ within seven days of notice, or as negotiated, by the Contracting Officer.

All associated costs for time and travel from the disaster incident after IRQ demobilization must be incorporated in the overall demobilization costs.

E.9 SITE RESTORATION

The Contractor shall demobilize the IRQ, clean the site, grade soil (if required), remove/dispose of all garbage and used materials and return the site to its original condition, minus reasonable wear and tear within seven days of the demobilization notice. The Contractor shall meet any special conditions established in the EHP review process for the return of the site to its original conditions.

E.10 UNSCHEDULED EMERGENCY DEMOBILIZATION

The Contractor shall have the capability to demobilize outside of harm’s way for immediate redeployment when a threatening situation puts the IRQ or responders at risk. The Contractor shall be capable of removing assets within 48 hours after receiving CO notification.

E.12 CONTRACT DATA REQUIREMENT LIST (CDRL)

The Contractor shall prepare the deliverables below and submit them to the entities specified in the chart:

· Whether the equipment is owned/leased

· Implementation of requirements stated in Federal, State, or Local guidelines related to COVID-19

· With Proposal

· As needed dependent on changing guidelines

CO, ACO, COR

· Summary of any technical direction provided by the COR and contractor action taken

· Results of water testing samples (when tested)

· Summary of the daily menu

· Number of meals served per meal per day

· Number, type, and severity of medical incidents

· Summary of any significant IRQ daily laundry services, cleaning of shower facilities, janitorial

· Contractor employee training and orientation

· Assessment of potential security risks

· Assumption of full operational responsibility

· Phase-In:

With transition plan

· Phase-Out:

Seven days prior to IRQ closing

CO, ACO,

COR

Site Requirements and Layout

· Implementation of storm water controls in accordance with Federal, State, and local regulations

· Site improvements needed to establish:

· Positive drainage Expand site capacities

· Create parking and common areas

COR

· Visitors

· Contractor/subcontractor employees (Must state “Under Contract to FEMA”)

COR

Specific Medical Plans

· IRQ processes and procedures in the event of an emergency

· Identify local medical treatment facilities and transportation routes to them

COR,

END OF SECTION E

SECTION F – ENHANCED AND DETAILED CLEANING FOR COVID-19 MITIGATION

Requirement: The Contractor shall provide cleaning and disinfecting in accordance with GSA and CDC Guidelines to all areas of the IRQ. Bedroom cleaning shall be provided at least twice weekly and upon change in occupancy of each room in response to COVID-19 following the current GSA Cleaning and Disinfecting Procedures as well as CDC Guidelines.

F.1 Scope The contractor shall provide all management, supervision, labor, administrative support, materials, tools, parts, supplies, equipment and transportation necessary to perform all services and achieve all required performance levels as described herein. Services are to be provided in accordance with the specifications and information contained below.

F.2 Enhanced Building Cleaning and Disinfecting in accordance with GSA and CDC Guidelines This scope is intended to be used in a facility or portion of a facility where additional cleaning and disinfection are needed during the Novel Coronavirus SARS-CoV-2 pandemic (additional routine cleaning and disinfection).

· The contractor shall wear disposable gloves (e.g., latex, nitrile, etc..), and any other personal protective equipment (PPE) as recommended by the cleaning and disinfectant product manufacturer.

· The contractor shall clean all visibly dirty surfaces using general detergents or cleaning products compatible with the surface materials being cleaned and in accordance with directions provided by the product manufacturer.

· The contractor shall wipe down all solid, high contact surfaces using a disinfectant from the EPA-registered list of products identified as effective against Novel Coronavirus SARS-CoV-2 (see list)[footnoteRef:1], or other product containing the same active ingredient(s) at the same or greater concentration than those on the list. Contractor shall use the product in accordance with directions provided by the manufacturer. Examples of solid, high contact surfaces include but are not limited to: handrails, doorknobs, key cards, light switches, countertops, water faucets and handles, work surfaces, computer keypads and mouse, elevator buttons, sinks, toilets and control handles, restroom stall handles, toilet paper and other paper dispensers, door handles and push plates, water cooler and drinking fountain controls. Disinfected surfaces should be allowed to air dry. [1: Visit https://www.epa.gov/pesticide-registration/list-n-disinfectants-useagainstsars-cov-2 to find the current list of products that meet EPA’s criteria for use against SARS-CoV-2, the cause of COVID-19.

F.3 Detailed Cleaning and Disinfection of a facility directly impacted by a Novel Coronavirus SARS-CoV-2 event.

This scope is intended to be used in a facility or portions of a facility directly impacted by a Novel Coronavirus SARS-CoV-2 event. An impacted facility is one where one or more individuals meeting the following criteria have been in the facility:

· The individual(s) has a confirmed or suspected COVID-19 illness, or

· the individual(s) is ill and has traveled to a location of community disease outbreak within the past 14 days, or

· the individual(s) is ill and has been in direct contact with someone confirmed to have COVID-19.

· The contractor performing this work shall be experienced in performing microbial-related remediation or similar work (e.g., crime scene cleanup, mold abatement, etc.). Contractor staff shall at minimum have current training in blood-borne pathogens, as defined by OSHA (29 C.F.R. 1910.1030).

· The contractor shall submit to the Contracting Officer’s Representative or their designee for review and approval, any proposed disinfectants, prior to use. All cleaners and disinfectants shall be used in accordance with the manufacturer’s recommendations.

· Prior to entering the area, the contractor shall don appropriate personal protective equipment (PPE) required for the specific cleaners and disinfectants used. At minimum, contractors shall wear nitrile, latex or similar non-cloth disposable gloves.

· The contractor shall clean any visible dirt or debris from all surfaces using cleaning or detergent products compatible with the surfaces being cleaned. Products shall be used in accordance with the manufacturer’s directions.

· Following cleaning, the contractor shall disinfect all solid, high contact surfaces with either a product identified by EPA as effective against Novel Coronavirus SARS-CoV- 2 (see list)[footnoteRef:2] or other product containing the same active ingredient(s) in the same or greater concentration as one on the list. Solid, high contact surfaces include but are not limited to: handrails, door knobs, key cards, light switches, countertops, water faucets and handles, work surfaces, computer keypads and mouse, elevator buttons, sinks, toilets and control handles, restroom stall handles, toilet paper and other paper dispensers, door handles and push plates, water cooler and drinking fountain controls. Disinfectant fogging or ionizing spray applications are not required, but may be used under the following conditions: the disinfectant meets the requirements just described, the application is performed according to the manufacturer’s recommendation including worker protection, and the application will not damage surface materials in the area. [2: Visit https://www.epa.gov/pesticide-registration/list-n-disinfectants-useagainstsars-cov-2 to find the current list of products that meet EPA’s criteria for use against SARS-CoV-2, the cause of COVID-19.

· The contractor shall apply sufficient disinfectant on solid, high contact surfaces such that the surfaces are visibly damp. The disinfectant shall be left to air dry on the surfaces.

· When cleaning and disinfecting of the area is complete, the contractor shall remove and dispose of cloths, gloves, any other PPE and other cleaning and disinfecting waste materials and dispose of in a sealed plastic trash bag. Trash may be disposed of as ordinary waste.

· Contractor must supply PPE for three FEMA staff who will monitor the work being completed within the facility.

F.4 Additional Sanitary Requirements Additional to the above items for COVID mitigation strategies and CDC, GSA, and OSHA requirements the below items must be addressed and suggested during any applicable application of Responder Lodging Solution especially non-permanent private billeting solution with dedicated facilities. The below requirements will increase the overall flexibility of different structure types and billeting options being requested for use during disaster operations and pandemic environment execution to ensure the safety and well being of the IRQ occupants and enable a more efficient/effective sanitization process of the IRQ.

· Sleeping Concerns:

· Drapes must be constructed of impervious material (able to be sanitized and not clingy for particle adhesion); and

· Drapes meet a minimum height of 7’6” for sufficient height to prevent aerosolized particle for overcoming the barrier while standing; and

· Bed Arrangement – no shared wall/drapes for each enclosed sleeping area:

· Singular row construction; or

· Diagonal assignments (openings between sleeping area and hallway are offset across the halls) if…