DRAFT SOW for ARP Staff Optimization Study.pdf

ARP Staffing Optimization Plan

Statement of Work Office of Airports (ARP) Staffing Optimization Plan

Tuesday, 30 May 2023

1. BACKGROUND

The FAA Office of Airports provides leadership in the planning and development of the safest and most efficient airport system in the world. To meet this mission and align with strategic initiatives and business plan goals, ARP has a wide range of work functions with a staff spread throughout FAA headquarters in Washington, DC, nine (9) Regional Offices, and Airport District Offices. The staff consists of technical, managerial, and administrative professionals with disciplines and expertise including but not limited to:

planners, engineers, attorneys, environmental specialists, airport certification and safety inspectors, compliance specialists, financial analysts, fire safety experts and wildlife biologists. This diversity in disciplines requires focused, strategic planning to ensure the organization is appropriately staffed and structured to best support the agency mission.

2. PROJECT PURPOSE

The purpose of this project is to develop a detailed ARP staffing optimization plan. The contractor must assess the organization and staffing based on current and projected workload; using models and best practices found within private and public sectors. The contractor must identify any redundancies or barriers to efficiencies in organizational structure and staffing levels and recommend adjustments accordingly. This staffing optimization plan will assist senior leadership in making current and future decisions in a variety of areas including:

• Leadership Changes

• Alignment with changing industry needs

• Optimization and efficiency in a flexible work environment

• Staffing recruitment, hiring, retention and succession

3. PROJECT SCOPE

The staffing optimization study must begin with a top-to-bottom analysis of the organization, integrating its mission, strategic priorities, and workforce requirements. The study must address the changing work environment and identify tools and work processes needed to be successful. The study must include, at a minimum, the following:

A. Develop a Project Management Plan B. Review of all ARP job specifications, including supervisors and managers.

C. Interview ARP executive leaders and federal staff, as selected by the FAA based on the contractor’s recommendation, regarding areas of responsibility and work plans with consideration for all functions currently performed by the following organizational units within ARP HQ and field offices:

i. ARP Front Office (ARP-1 and -2 and support staff)

ii. Office of Airport Safety and Standards (AAS)

iii. Office of Airport Planning and Programming (APP)

iv. Nine Regional Offices

v. Airport District Offices

vi. Mike Monroney Aeronautical Center (Oklahoma City, OK)

vii. Research functions at the William J. Hughes Technical Center (Atlantic City, NJ) D. Review applicable rules, regulations, processes, and procedures for operational impacts and related staffing requirements and restrictions.

E. Review staffing history and compare and analyze ARP’s current structure in relation to other

FAA Lines of Business F. Assess current workload based on program requirements such as safety, compliance, financial, planning, environmental, and engineering and recommends appropriate staffing level to implement these programs. The study must identify any redundancies or barriers to efficiencies in workflow processes, suggest beneficial adjustments to staffing or classifications, and recommend any opportunities as they relate to staffing decisions.

G. Provide an optimization plan, which streamlines business processes with the goal to gain efficiencies, reduce redundancies, and recommend appropriate staffing levels and structure to improve overall operations.

4. DELIVERABLES

The deliverables for this project are listed in the table below. The contractor must provide all deliverables in draft format for review by the FAA. All documents, including ad hoc reports, will be considered drafts until formally accepted in writing by the appropriate FAA Contracting Officer Representative (COR).The contractor must address all comments provided by the FAA on the draft deliverable within five business days of receipt of FAA comments. Each deliverable will be subject to inspection and acceptance by the COR. Deliverables must be delivered to the COR.

All documents produced must be created in Microsoft Word, Microsoft Project or Microsoft Excel, and other Windows compliant software as approved by the PM. All documents must be delivered in electronic copy format.

ITEM DELIVERABLES DUE DATE

Staff Optimization Plan: A comprehensive agency wide staffing optimization plan (accounting for all strengths, weaknesses, liabilities, and deficiencies emerging from agency analysis)

TBD

Functional Delineation Matrix: This will be a matrix that outlines all recurring functional responsibilities for ARP, delineating roles and responsibilities between HQ and the Regional and District offices.

[Note there are several existing source documents to support this effort]

TBD

ARP Organization Chart: Recommended agency-wide organization chart(s)

TBD

Implementation Plan: A recommended prioritized implementation plan (including timing (short-term & long-term), phasing and logistical considerations).

TBD

5 Bi-Weekly States Reports Bi-Weekly

A. STATUS REPORTS AND MEETINGS

The contractor must provide written bi-weekly status reports and attend all scheduled meetings and pertinent teleconferences. In addition, the contractor must participate in data collection activities and attend additional meetings as required by the COR.

5. NON-DISCLOSURE STATEMENT

All contractor personnel assigned to work on this project may be required to sign a non-disclosure statement regarding key aspects of the project and project content.

6. PERIOD OF PERFORMANCE

The base period of performance for this project is eight months from date of award. Performance is estimated to start in August 2023.

7. PLACE OF PERFORMANCE

The work will be completed at the contractor’s facility, however the contractor must conduct onsite interviews and meetings at ARP’s Headquarters in Washington DC. Limited long distance travel may also be required during the conduct of project activities to conduct interviews with any Regional or District Offices. Local travel will not be reimbursed.

8. TRAVEL

Travel may be required and, if so, must be authorized in advance by the Contracting Officer (CO).

Local travel will not be reimbursed. Travel dates, times, and locations must be coordinated with, and pre-approved in writing by, the COR AND CO. The Contractor will be reimbursed for allocable, allowable, and reasonable expenses in accordance with the General Services Administration's (GSA) Federal Travel Regulations (FTR) and FAA specific travel policies.