Draft SOW-DV-Circuitfesc.pdf

Scope of Work (SOW): Desert Visions Youth Wellness Center, Dedicated Ethernet, PRI T-1, and Telecom Services

1. Project Overview

The vendor will provide telecommunications services for the Desert Visions Youth Wellness Center (DVYWC) located at 214 S. Skill Center Road, Sacaton, AZ 85147. The purpose of this procurement is to establish a reliable, high-capacity, business-grade telecommunications connection and associated voice services to support healthcare operations.

2. Required Services and Deliverables

Telecommunication Service and all associated services shall be performed at: Desert Visions Youth Wellness Center, 198 S. Skill Center Road, Sacaton, AZ 85147

2.1 Dedicated Internet Connectivity

The ISP shall provide a 100 Mbps × 100 Mbps dedicated Ethernet connection, for establishing ethernet connection line 5201302216 including:

• Ethernet Channel Termination – 100 Mbps

• Ethernet Virtual Connection – 100 Mbps

• Ethernet Basic Port Fee – 100 Mbps

• Dedicated Internet Bandwidth provisioning

2.2 Voice Services

The ISP shall provide the following using established lines and account numbers:

• 1 PRI T-1 Circuit for enterprise voice services

DVWYC Voice circuit number: 0000000603

• 6 Basic Business POTS Voice Lines-6-Voice and Fax line

DVWYC 6 Telephone numbers: (520)562-1377,1378,1379,3415,3416,3417

• One DID Block (62 numbers) assigned to (DVYWC)

2.3 Static IP Block

The ISP shall provide a static IP block suitable for secure connections to IHS/OIT networks and enterprise applications.

2.4 Installation & Activation

The ISP is responsible for maintaining, configuration, and activation required to maintain complete working solutions, including:

• Installation of Ethernet termination equipment

• PRI circuit activation

• Static IP configuration

• Validation testing confirming bandwidth, stability, and voice functionality

Installation charges listed in the quote (e.g., Ethernet Channel Termination, Port Fee, Virtual Connection, Bandwidth, Static IP) inform the expected work components.

2.5 Service Levels

ISPs must provide:

• 99% or higher uptime availability

• 24/7 technical support

• Maximum latency thresholds appropriate for healthcare operations

• Defined escalation procedures

3.0 Period of Performance BASE + 4 Option Years

Period of Performance for Sole Source Provider for Service: Gila River Communications account number - 0217000796

Period of Performance for base + 4-year option: 06/2/2026 to 06/1/2031

Base Period – Telecommunication Services for DVYWC Obligated Amount: 50,000 Period of Performance: 06/2/2026 to 06/1/2027

Option Year 1 Telecommunication Services for DVYWC Amount: $ 50,000 (Option Line Item) Period of Performance: 06/2/2027 to 6/1/2028

Option Year 2 – Telecommunication Services for DVYWC Amount: $ 50,000 (Option Line Item) Period of Performance: 06/2/2028 to 6/1/2029

Option Year 3 – Telecommunication Services for DVYWC Amount: $ 50,000 Option Line Item) Period of Performance: 06/2/2029 to 6/1/2030

Option Year 4 – Telecommunication Services for DVYWC Amount: $ 50,000 (Option Line Item) Period of Performance: 06/2/2030 to 6/1/2031 The total Base Plus 4 Option Year amount of award: $300,000 from to Estimate

6/2/2026 6/1/2027 BASE $50,000

6/1/2027 6/1/2028 OY1 $50,000

6/1/2028 6/1/2029 OY2 $50,000

6/1/2029 6/1/2030 OY3 $50,000

6/1/2030 6/1/2031 OY4 $50,000

$250,000

4. Project Requirements

4.1 Compliance Requirements

The ISP must comply with:

• All FCC and telecommunications regulations

• IHS cybersecurity requirements for static IP services

• HIPAA-related expectations for transmission security

4.2 Exclusions

As noted in the quote, the ISP shall not include construction costs unless separately itemized.

Internal facility cabling, LAN equipment, switches, and PBX systems are out of scope.

The contractor will comply with the following listed regulations:

- Privacy Act, 5 U.S.C. 552a - Office of Privacy and Civil Liberties | Privacy Act of 1974

- Health Insurance Portability and Accountability Act (HIPAA) - eCFR :: 45 CFR Part 164 -- Security and Privacy

- CFR 42 Part 2 - eCFR :: 42 CFR Part 2 -- Confidentiality of Substance Use Disorder Patient Records

Indemnification and Governing Law

Indemnification, Liability, Statute of Limitations: Any provisions in the Terms of Service (TOS) related to indemnification and filing deadlines are hereby waived, and shall not apply except to the extent expressly authorized by law. Liability for any breach of the TOS as modified by this amendment, or any claim arising from the TOS as modified by this amendment, shall be determined under the Federal Tort Claims Act, or other governing federal authority. Federal statute of limitations provisions shall apply to any breach or claim.

Governing law: Any arbitration, mediation or similar dispute resolution provision in the TOS is hereby deleted. The TOS and this amendment shall be governed by and interpreted and enforced in accordance with the laws of the United States of America without reference to conflict of laws. To the extent permitted by federal law, the laws of the State of Arizona will apply in the absence of applicable federal law.

Contracting Officer’s Representative (COR)

The COR will be designated in writing after contract award and will serve as the primary technical point of contact. The COR will not have authority to alter contract terms; all such changes require CO approval.

https://www.justice.gov/opcl/privacy-act-1974 https://www.ecfr.gov/current/title-45/subtitle-A/subchapter-C/part-164 https://www.ecfr.gov/current/title-45/subtitle-A/subchapter-C/part-164 https://www.ecfr.gov/current/title-42/chapter-I/subchapter-A/part-2 https://www.ecfr.gov/current/title-42/chapter-I/subchapter-A/part-2