Draft_SOW.pdf

STATEMENT OF WORK

Infrastructure Support Services

1. INTRODUCTION

The purpose of this contract is to procure technical, logistical, and operational services in support of the mission and functions of the Corporate Operations Department, Infrastructure Division at the Naval Surface Warfare Center, Corona Division (hereinafter referred to as NSWC Corona). NSWC Corona is a Naval Sea System Command activity and is the Navy's independent assessment agent. The mission of NSWC Corona is to "Serve war-fighters and program managers as the Navy's independent performance assessment agent throughout systems' lifecycles by gauging the Navy's war-fighting capability of weapons and integrated combat systems, from unit to force level, through assessment of those systems' performance, readiness, quality, supportability, and the adequacy of training."

2. BACKGROUND

The Infrastructure Division (Code 102) is responsible for the on-going infrastructure operations, renovation, repairs of facilities, occupational Safety and Health, and Environmental. Code 102 is composed of four branches: Code 1021 Facilities, Code 1022 Project Acquisition, Code 1023 Environmental, and Code 1024 Safety.

Code 1021 has responsibility for space management, operations & maintenance, fleet management with service desk, and planning and engineering support.

Code 1023 has oversight of NSWC Corona environmental compliances programs.

Code 1024 has oversight responsibility for occupational safety and health and explosive safety program management.

This effort does not cover work performed within code 1022.

3. SCOPE

The scope of this effort is to acquire technical, logistical, and operational services in support of the mission and functions of Code 102. The Contractor shall provide support in all areas of facility, safety & environmental, and operations executed by Code 102 including but not limited to collection and analysis of planning data, preparation of reports, technical support, preparation of planning documentation, planning and engineering, operations support, transportation management and laboratory equipment support, capital equipment support, occupational safety and health support, and environmental program support.

4. APPLICABLE DOCUMENTS

Federal Standards: The Contractor is required to adhere to all applicable standard and guidelines specified in the contract, in the absence of named standards, Department of the Navy (DON) standards, applicable Federal Information Processing Standards (FIPS), broadly accepted professional standards shall prevail as related to the associated industries within the tasks identified in Section 5. The most current version of all documents apply throughout the life of this requirement.

TBD

5. REQUIREMENTS

(a) General Requirements

General requirements for this effort are provided as Attachment (TBD).

(b) Specific Requirements

The Contractor shall provide qualified, technically capable personnel to perform the tasking set forth herein:

5.1 Facilities Support

The Contractor shall provide facilities support to include operations and maintenance service requests, special project, space management, move services, base wide events support. The Contractor must provide all vehicles, tools, equipment, means of transportation necessary to perform task specified. Deviation from any standard operating procedure shall require Government approval.

5.1.1 Facilities Operations & Maintenance (O&M)

The Contractor shall perform recurring maintenance (preventive maintenance, predictive maintenance, and corrective maintenance), non-recurring maintenance (unscheduled repair/corrective maintenance), service calls, respond to emergency repair/issues (during business hours, weekends and afterhours), asset management, locksmith (such as duplicate keys, change combination, replace hardware), and special projects. Maintenance includes ensuring system function as intended, inspect/repair life safety devices, replace parts, troubleshoot/diagnose equipment, and repair.

Perform lead, asbestos, and mold, abatement and provide documentation records to the government for this tasking performed under this scope.

The Contractor shall:

5.1.1.1 Develop comprehensive preventive maintenance procedures for all infrastructure assets; perform comprehensive preventive maintenance procedures per manufacturer’s manual recommendation and Government requirements, provide necessary repairs, adjustments; and recurring maintenance (preventive maintenance and predictive maintenance). (CDRL A001)

5.1.1.2 Perform non-recurring (unscheduled repair/corrective maintenance) on all infrastructure assets, includes but not limited to; interior and exterior wall painting, roads, parking lots, breezeway, recreational areas, wall repairs, electrical, mechanical, HVAC, plumbing, plumbing fixtures and associated equipment, perform minor roof repair necessary to mitigate damage to facility and personnel (to include gussets and soffit, gutters and down spout), lighting fixtures, hard ceiling, ceiling tiles and grids, flooring and base boards, landscape and hard scape (to include irrigation replacement and installation), and life safety deficiencies. (CDRL A001)

5.1.1.3 Receive service request and dispatch technician to assess, repair, and/or adjust as required to complete service request. Service request repair and maintenance includes, but not limited to, minor furniture and equipment moving, systems furniture set up and disassembly, mount equipment, wall-boards, transportation of furniture and equipment, and event setup and take down, move supplies and materials to proper locations and stack materials for storage or binning.

5.1.1.4 Perform Inventory Condition Assessment Program (ICAP) tasking to support facilities Condition Based Maintenance Management (CBMM). Tasking includes collection of real property and equipment inventory, assessment, attributes, asset condition rating, and data collection. Upon completion of ICAP tasking, provide a MAXIMO import file. (CDRL A003)

5.1.1.5 Perform inventory of Government owned tools, equipment, life safety devices and manage certifications and calibrations schedule. (CDRL A004)

5.1.1.6 Perform HVAC Control System Program Support by executing recurring and non-recurring maintenance, which includes:

5.1.1.6.1 Perform inspection and maintenance in accordance with ASHRAE Standard 180.

5.1.1.6.2 Perform Testing, Adjusting, and Balancing (TAB) of systems, to meet functional and performance standards specified in equipment and system design in accordance with ASHRAE Standard 111.

5.1.1.6.3 Assist Government personnel in commissioning of HVAC systems such as, acceptance testing requirements, ensure all systems are installed as specified, started and function properly, testing requirements are documented, and documents are updated.

5.1.1.6.4 Assist Government personnel in the Occupancy and Operations phase commissioning such as, initial maintenance and operator training is complete, assemblies received functional seasonal verification, outstanding performance issues are identified and resolved before warranty expiration, commissioning process evaluation is conducted and satisfactorily resolved.

5.1.1.6.5 Perform custom programming, create dynamic graphics, fine tune control programs, develop control drawings, and perform third party equipment integration into controls system.

5.1.1.6.6 Perform hardware and software assessment, root cause analysis, and resolve issues by means of repair, modification, recommend replacement, and or tuning the system.

5.1.1.6.7 Analyze, calibrate, and adjust applicable temperature sensors, humidity sensors, controllers, modems, input/output points, communication connections, transmitters, transducers, Uninterruptable Power Source (UPS) to ensure proper operation of the Emergency Management System (EMS) and critical lab operations.

5.1.1.6.8 Manage and maintain HVAC network and control systems.

5.1.1.6.9 Ensure critical lab sensors are certified as required for continuous system certification.

5.1.2 Transportation

The Contractor shall perform minor repairs, equipment assessment, asset management, tool management, and calibrations. Ensure compliance with environmental local, state, laws and Navy regulations.

The Contractor shall:

5.1.2.1 Perform preventive and corrective maintenance on all rolling equipment, Low Speed Vehicle (LSV), Material Handling Equipment (MHE), elevated platform equipment, and portable/skid mount generator. Provide recommendation and obtain approval by Government personnel for all required parts and materials prior to performing repairs/maintenance. (CDRL A001)

5.1.2.2 Maintain and upload records and report for tracking and maintenance (usage, mileage, services) through Government furnished software (i.e Archibus).

5.1.2.3 Coordinate vehicle dispatching and scheduling vehicles.

5.1.3 Move Management

5.1.3.1 Manage an inventory list of furniture and parts. (CDRL A004)

5.1.3.2 Coordinate with stakeholders to communicate tenant move preparation, scheduling, and on-site coordination.

5.1.3.3 Coordinate pre-occupancy inspection with all stakeholders, ensure all issues are resolved to complete move process.

5.1.3.4 Execute service requests associated with workspace management.

5.2 Operations Support

The Contractor shall provide operation support to include data collection, management, analysis, visualization and archiving in support of all branches within Code 102.

5.2.1 Infrastructure Data Collection and Recording

The Contractor shall centrally manage infrastructure service requests to collect, categorize and update status of all infrastructure related service requests using Government furnished software. Services requests includes facilities operations and maintenance, space management, minor projects, vehicle reservations, material handling, safety SOP review, and/or hazardous waste pickup and among others.

5.2.2 Data Analysis & Reporting

The Contractor shall:

5.2.2.1 Provide a full range of data management and analysis services to include editing, entry, verification, validation, extraction, reduction, conversion, interfacing, archiving, migration, file/database manipulation, maintenance, synchronization, product output, collection, and integrity.

5.2.2.2 Provide data control and distribution of command documents, data, and correspondence in conformance with Government regulations, standards, specifications and directives. Provide data queries as requested.

5.2.2.3 Manage infrastructure metrics such as, service requests, special projects, space management, space utilization, inventory, preventative maintenance, safety, environmental, fire, utilities usage, budget and others.

Develop visual charts using Governmental provided IT tools.

5.3 Environmental Program Support

5.3.1 Environmental Inspection, Audit, Self-Assessment Program Support

The Contractor shall assist Government personnel with inspect, audit, and support visits require program administration and customer service support at all locations supported by Code 1023.

5.3.1.1 Maintain inspection/audit schedules on calendar and provide any conflicts to the Government Program Manager for actions.

5.3.1.2 Provide and update information/context for customer notification letters of upcoming and completion of inspections.

5.3.1.3 Record inspection details, status, and follow-up inspection results into the process inspection Database.

5.3.1.4 Record all deficiencies discovered during inspection/audit in the Government provided IT tool.

5.3.2 Environmental Program Administration & Customer Service Support

The Contractor shall assist Government personnel to manage environmental programs outlined in OPNAVINST 5090.1(series) Navy EMS Manual and NAVSEAINST 5090.1 (series) Environmental Readiness Program such as, Air Permits, National Environmental Policy Act (NEPA), Waste Management and site specific requirements by supporting data collection and entry; provide technical and analytical consultation; environmental training courses;

and manage inspections/audits schedules.

5.4 Safety & Occupational Health (SOH) Program Support

5.4.1 SOH Inspection, Audit, Self-Assessment Program Support

5.4.1.1 Interpret regulations and codes, and assists Government personnel in altering methods and practices to meet established standard operating procedures.

5.4.1.2 Review and recommend changes to safety plans to ensure compliance with specifications and applicable regulations. Verify that all deficiencies have been posted as required.

5.4.1.3 Investigate complaints and reported violations, entered in Government provided IT tool and provide recommendations for corrective action to Governmental personnel for acceptance.

5.4.1.4 Maintain inspection/audit schedules on calendar and provide any conflicts to Government Program Manager for actions.

5.4.1.5 Provide and update information/context for customer notification letters of upcoming and completion of inspections.

5.4.1.6 Coordinate areas to be inspected (scheduled and unscheduled).

5.4.1.7 Enter inspection details, status, follow-up inspection results, and all deficiencies discovered during inspection/audit in the Safety Management System (SMS) and/or Government provided IT tool.

5.4.1.8 Provide copy of Contractor’s Occupational Safety and Health plan for review and acceptance. (CDRL A009)

5.4.2 SOH Program Administration and Customer Service Support

The Contractor shall assist Government personnel to manage programs outlined in OPNAVINST 5100.23(series) SOH Program Manual and programs detailed in NSWCCORDIVINST 5100.3(series) Safety and Occupational Health Program Manual, such as Hazard Assessments, Duty/Task development, Hazardous Material Management by supporting:

5.4.2.1 Data Collection.

5.4.2.2 Provide technical and analytical consultation.

5.4.2.3 Conduct SOH training courses.

5.4.2.4 Coordinate areas to be inspected (scheduled and unscheduled).

5.4.2.5 Review facilities SRM, CIP, MILCON, minor and space reconfiguration projects, and recommend nonconformities in accordance with NAVSOH and life safety code requirements.

5.4.2.6 Coordinate building Fire Warden Program.

5.4.2.7 Coordinate support for Emergency Management.

5.4.2.8 Coordinate support for Ionizing Radiation and Explosives Safety programs.

5.5 Base Wide Events and Distinguished Visitor (DV) Support

5.5.1 Manage and perform service request associated with the event.

5.5.2 Provide labor, material and equipment to support before, during and after various base wide events.

5.5.3 Inventory, manage equipment, and material for the events.

5.6 Support Space Reconfigurations.

Contractor must conform to the approved Space Management Standard Operating Procedures (SOP), which provides guidance on effective operation of comprehensive and scalable services that assist occupants throughout the move process.

The Contractor shall:

5.6.1 Receive and categorize space management requirements through centrally managed infrastructure government furnished software (i.e. Archibus).

5.7 Special Projects

5.7.1 Includes modification and installation; electrical services, door opening and hardware, patch and paint;

flooring installation and repair; relocating vents/ducting, concrete, masonry removal and installation of case goods;

carpentry; plumbing relocation and upgrades; to support minor requirements in conjunction with move management.

5.8 Program Management

5.8.1 The Contractor shall meet with a Government Representative on a weekly basis for task updates and attend weekly and monthly staff meetings.

5.8.2 The Contractor shall provide analysis of trends, cost forecasts, and recommendations related to skills and labor category requirements, workload planning and task management for the performance of the assigned tasks. In addition, the Contractor shall submit a monthly personnel roster in accordance with Contract Data Requirement List

(CDRL A002).

5.8.3 The Contractor shall provide a written monthly status report in accordance with (CDRL A001) for each subtask to the Task Order Manager and to the individual subtask manager or designated Government Representative. The monthly report shall address progress toward program milestones and performance measures.

5.8.4 The Contractor shall provide a monthly financial report, which shall address the status of funding (CDRL A003).

5.8.5 The contractor shall reassign work and apply workload balancing as needed when imitations/restrictions affect task completion or progress.

5.8.6 The contractor shall provide Check In (CDRL A004) and Check Out (CDRL A008) Reports as required.

5.8.7 The contractor shall provide the Management Plan (CDRL A005), the Accident/Incident report, (CDRL A006) and the Training Planning Process Methodology Report (CDRL A007).

5.8.9 The contractor shall do periodic walk abouts and quality assurance checks on employee for all tasking.

6. GOVERNMENT FURNISHED PROPERTY (GFP)

GFP will not be provided.

7. DELIVERABLES

Deliverables under this contract shall be provided in accordance with “DON Policy on Digital Products/Technical Data,” ASN RD&A MEMO of 23 October 04 and shall be provided in accordance with the Contract Data Requirements List (CDRL) DD Form 1423 and supporting Data Item Description (DID).

CDRL Subtitle Description DID Periodicity A001 Monthly Status Report Contractor’s Progress, Status and Management Report DI-MGMT-81928 Monthly

A002 Personnel Roster Contractor Personnel Roster DI-MGMT-81834A Monthly

A003 Status of Funding Performance and Cost report DI-FNCL-80912A Monthly

A004 Check In Report Personnel Report DI-MISC-81419 As Required

A005 Standard Practice Procedure (CUI)

Management Plan DI-MNGT-80004 One time

A006 Incident Report Accident Incident Report DI-MNGT-82188 As Required

A007 Training Report Training Planning Process Methodology Report

DI-SESS-81637 Quarterly

A008 Check Out Report Personnel Report DI-MISC-81419 As Required