DRAFT SOW.docx

STATEMENT OF WORK

Title: Transportation Shuttle Service

I. BACKGROUND INFORMATION

The National Institute of Standards and Technology (NIST) has a requirement to provide transportation services to NIST customers, associates, and visitors. NIST intends to award a firm fixed price Contract for bus/vehicle service to transportation hubs that are local to the NIST Gaithersburg, Maryland campus.

II. PURPOSE

The Contractor shall provide all labor and vehicles for transporting people to and from the NIST Gaithersburg, Maryland campus. Key personnel for this requirement shall include CDL licensed drivers (6 on staff) with a minimal of 3 years of experience with no traffic violations or chargeable accidents within the last 12 months. A Project Manager/Dispatcher could possibly be required as stated below under Example Tasks. The Project Manager/Dispatcher shall have at least 3 years of managing and/or dispatching experience in transportation services.

The Contractor shall ensure that all drivers providing services under this Contract passes a background check. A list of all potential drivers with their names, social security numbers and citizenship information shall be provided to the NIST Security upon award.

The potential drivers shall have no traffic violation or chargeable accidents within the last 12 months. Driver(s) shall have knowledge and be able to read a map of Gaithersburg, Maryland and the Washington Metropolitan Area. NIST requires proof that each potential driver has a Commercial Driver's License (CDL) Class "B" license with both passenger and airbrake endorsements and that they meet the Department of Transportation (DOT) and State of Maryland requirements to operate a commercial passenger vehicle.

The Contractor shall ensure consistent on-time service. In the event of mechanical breakdown or lack of transportation of any nature, the Contractor shall immediately notify one of the Technical Contacts (TC's) (John Wedge, 301-975-5926 or Kevin Redman, 301-975-5928) and provide replacement vehicle(s) with a qualified driver(s) and resume service within one hour of the service interruption. It is critical that the driver maintain constant contact with their dispatcher. The expected service standard for failure to meet service requirements shall not exceed one incident per quarter. The Contractor shall ensure that the driver and/or dispatcher are available while services to NIST are being performed. Typical service schedules shall be between 6:30 a.m. and 6:30 p.m. Shuttles may run during periods of reduced service levels. Typical hours for reduced shuttle runs are between 6:30 a.m. and 4:30 p.m.

The Contractor shall provide all support for project oversight, equipment, administration and technical execution of this contract. The Contractor is responsible for maintaining accurate records of project activities as further defined in Section IV under Deliverables and Deliverable Due Dates.

PLACE OF PERFORMANCE

DMV Area

Regular Business Hours Regular business hours are Monday through Friday, 6:30 am to 6:30 pm Eastern Time, excluding Federal holidays and NIST closures.

PERIOD OF PERFORMANCE

April 4, 2026 to April 3, 2027 (Base+4)

III. SPECIFIC REQUIREMENTS

TASKS

Off-site/On-site Project Manager/Dispatcher

The Contractor shall manage the requirement to ensure that all NIST transportation commitments/requests are met Monday through Friday, excluding all Federal Holiday and periods of time/days that the NIST site is closed for weather or any other unforeseen events. There may be an occasional need for out of hour service that will be coordinated with the COR/TC.

There is a possibility that an On-Site Project Manager/Dispatcher will be requested as part of a larger service. This individual will ensure that all NIST Transportation commitments are met daily. The position will also ensure that handicap equipped vehicles are used when needed. An on site workspace will be provided by the government for this purpose. If it is determined that an On Site Project Manager/Dispatcher is required, NIST will provide at least 60 days of notice to the Contractor.

Only one of these options will be chosen based on the amount of service NIST has requested or plans to request for a given work year.

Task 1- METRO Shuttle

Contractor will provide a 36 or 40-passenger bus with clear/visible signage stating “NIST” and a driver to operate METRO Shuttle service from building 101 to Shady Grove Metro. At a minimum, this service will begin at 6:30 AM and end at 6:30 PM, Monday thru Friday, excluding Federal Holidays and days or portions of days the site is closed due to inclement weather. Shuttle service hours may be reduced at the CORs discretion. During this time, the service provider will perform the NIST Shuttle Service twice per hour.

The driver will take an alternate route upon request to go the Visitor’s Center and unload at the bus stop on North Drive, facing East. If there is no request, the shuttle will continue its normal route.

Task 2- MARC Shuttle

Contractor will provide a 15-passenger van or a 20-passenger mini-bus with clear/visible signage stating “NIST” and a driver to operate the MARC Shuttle service from Building 101 to the Metropolitan Grove MARC Station in the AM and to the Gaithersburg MARC Station in the PM. At a minimum, this service will begin at 6:30 AM and end at 6:30 PM, Monday thru Friday, excluding Federal Holidays and days or portion of days the site is closed due to inclement weather. Shuttle service hours may be reduced at the CORs discretion. The driver will make six runs in the morning and five runs in the afternoon in accordance with MARC Shuttle’s AM & PM schedule. These services will be provided on an as needed basis.

Task 3- SURF Program

Contractor will provide at least one 55-passenger coach bus and a driver for transportation services from local hotels to various NIST laboratory buildings for students participating in the SURF Program. In most recent year the driver will pick up SURF Program students from three local hotels in the morning and bring them to the NIST campus. In the afternoons the driver will pick up the students at various buildings on the NIST campus and return them back to the three hotels. The SURF program will be scheduled for four months in the summer, typically May - August.

Task 4- NIST Center for Neutron Research (NCNR) Summer School

Contractor will provide at least one 55-passenger coach bus and a driver for transportation services from at least one hotel to the NCNR Building 235. The driver will provide transportation during the week from NIST Building 101 to NCNR Building 235 and back to the hotels at the end of each day.

Task 5- NIST Cybersecurity Risk Management Conference

Contractor will provide six 55-passenger coach buses and drivers for 700 conference attendees over a two-day period. Two buses will be stationed at each of the three hotels and provide transportation to the NIST campus. At the end of each day for this two-day conference the six buses will provide transportation back to the three hotels.

Task 6- General Transportation Services with 3-day notice

The Contractor shall provide all support for project oversight, equipment, administration and technical execution of this contract. The Contractor is responsible for maintaining accurate records of project activities.

The Contractor shall provide the following:

Drivers and vehicles shall pickup/drop off people from local Metro drop-off locations and from destinations in the Washington Metropolitan Area as defined on individual call orders. The Technical Contact (TC) will make every attempt to provide the Contractor with a three-day notice of the need for transportation services, however, this is not guaranteed, and the Contractor shall makes its best effort to accommodate any request provided with less notice.

Provide transportation services with the appropriate size vehicle (e.g. 57-passenger bus, 32- passenger bus, 36 or 40-passenger bus, 15-passenger van, and 7-passenger SUV, and 6-passenger sedan). The Contractor may price other vehicles they believe will meet the standards set forth in this contract.

Ensure that vehicles pass general quality standards that will be inspected by the Contracting Officer's Representative (COR) and TC. These quality standards are as follows: The vehicles shall have functional heating and air conditioning; they shall be clean of all debris, odor and trash. The seats, grab bars, handles, and all common public areas shall be cleaned down daily with bleach or other cleansers; exterior will be clean and free of debris. The seats and storage areas shall be in good repair with no damage that prevents their use to include torn fabrics and sharp metal edges. The vehicles shall be handicap accessible when order requires. The vehicles shall have passed all state inspection requirements for safe operation and registration of any vehicle used for NIST service. NIST reserves the right to inspect all vehicles to ensure standard is met. The Contractor at the direction of the COR/TC and documented evidence of failure to this standard, may request a vehicle replacement for scheduled service.

Special precautions during a pandemic:

Seating capacity on the shuttle shall be no more than 50% of the total passenger capacity of the bus to allow for proper physical distancing. Seats need to be cordoned off.

All passengers are required to wear face coverings.

Shuttle is for NIST employees/associates only. No visitors shall be permitted access.

NIST will provide a sign for the bus window with these requirements.

All shuttle drivers will take any required NIST safety training. The contractor shall confirm via email the name(s) of the driver and date(s) of training acknowledgment/completion.

General Transportation Services- Services will be provided with virtually no notjce for Emergency Service Requests.

The Contractor shall provide the following.

The Contractor shall pickup/drop off passengers from local Metro drop-off locations and from destinations in the Washington Metropolitan Area as defined on individual call orders. The Technical Contact (TC) will make every attempt to provide the Contractor with a three-day notice of the need for transportation services, however, this is not guaranteed, and the Contractor shall make its best effort to accommodate any request provided with less notice. The Contractor shall meet Emergency Service Requests within three hours of request of the government for service.

Provide transportation services with the appropriate size vehicle (e.g. 57-passenger bus, 32- passenger bus, 36 or 40-passenger bus, 15-passenger van, and 7-passenger SUV, and 6-passenger sedan).

Task 7- Training The Contractor shall:

Provide safety-related training required by applicable OSHA, state and local regulations or standards to affected contractor personnel (including subcontractor personnel) that perform work under this award. Such training may include, for example, training for proper use of PPE, respirator use, fall protection, crane operation, forklift operation; electrical safety, or other safety-related topics.

Maintain records of safety training provided to contractor personnel (including subcontractor personnel) that perform work on this award. The contractor shall make those records available to the contracting officer, contracting officer’s representative for the award, or other authorized personnel within 7 days of receipt of their written request, and annually thereafter or upon request.

Require contractor personnel (including subcontractors) to attend required NIST-specific health or safety training that is required by the award.

Task8- Homeland Security Presidential Directive (HSPD)-12

The Contractor (and/or any subcontractor) and its employees who require physical access to NIST facilities or logical access to NIST IT networks or systems must comply with Homeland Security Presidential Directive (HSPD)-12, Policy for a Common Identification Standard for Federal Employees and Contractors; OMB M-05-24; OMB M-19-17; FIPS 201, Personal Identity Verification (PIV) of Federal Employees and Contractors; NIST HSPD-12 policy; and Executive Order 13467, Part 1 §1.2.

5. Roster

The Contractor (and/or any subcontractor) must submit a roster by name, position, e-mail address, phone number and responsibility, of all staff working under this acquisition where the Contractor will develop, have the ability to access, or host and/or maintain a government information system(s).

The roster must be submitted to the COR and/or CO within 14 days of the effective date of this contract. Any revisions to the roster as a result of staffing changes must be submitted within 14 days of the change. The COR will notify the Contractor of the appropriate level of investigation required for each staff member. If the employee is filling a new position, the Contractor must provide a position description and the Government will determine the appropriate suitability level.

REQUIREMENTS FOR CONTRACTOR PERSONNEL

Identify all qualifications that the Contractor and/or their personnel working on this contract must possess.

Key personnel for this requirement shall include CDL licensed drivers (6 on staff) with a minimal of 3 years of experience with no traffic violations or chargeable accidents within the last 12 months. A Project Manager/Dispatcher could possibly be required as stated below under Example Tasks. The Project Manager/Dispatcher shall have at least 3 years of managing and/or dispatching experience in transportation services.

The Contractor shall ensure that all drivers providing services under this Contract passes a background check. A list of all potential drivers with their names, social security numbers and citizenship information shall be provided to the NIST Security upon award.

The potential drivers shall have no traffic violation or chargeable accidents within the last 12 months. Driver(s) shall have knowledge and be able to read a map of Gaithersburg, Maryland and the Washington Metropolitan Area. NIST requires proof that each potential driver has a Commercial Driver's License (CDL) Class "B" license with both passenger and airbrake endorsements and that they meet the Department of Transportation (DOT) and State of Maryland requirements to operate a commercial passenger vehicle.

Safety: The Contractor employee must be responsible for knowing and complying with all installation safety prevention regulations. Such regulations include, but are not limited to, general safety, fire prevention, waste disposal, and traffic laws .

Security: NIST is a restricted campus. An identification badge is required for access for entry into buildings and is shown to the armed Security Police when entering the campus.

Identification Badges: Contractor employees must comply with NIST identification and access requirements. Each Contractor employee must wear a visible identification badge provided by the NIST Security Office.

V. SCHEDULE OF DELIVERABLES

The Contractor shall provide a list of drivers and vehicles that meet the requirements of this statement of work (SOW) upon award of this contract. The drivers submitted shall be the primary drivers to gain access to the NIST campus. Changes to the submitted drivers must be requested of the TC two weeks in advance prior to the driver being used for NIST services. In order to gain access, the drivers will need to coordinate with the TC to have pictures taken and badges made. Cancellations within 48 hours of the service to be rendered will result in a fair and reasonable negotiated price. Cancellations outside of 48 hours of the service will result in nonpayment.

Complete the table providing the information for all the tasks identified above.

Quantity

The Contractor shall have at least 6 drivers on their payroll and own four of the vehicles listed below with 2 being 36 or 40 passenger or larger that meet the requirements of this SOW.

These vehicles are:

· 57-passenger coach bus

· 32-passenger bus

· 24-passenger bus

· 36/40-passenger bus

· 15-passenger van

· 7-passenger SUV

· 6-passenger sedan

The Contractor will provide a handicap accessible vehicle when necessary.

VI. PAYMENT SCHEDULE

The Contractor will be paid, in accordance with the payments clause in the contract and as otherwise noted in this document, upon receipt of a proper invoice.

1. Monthly invoice is required after completion of service.

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