Draft SOW Camera System.pdf

Statement of Work

Security Camera Replacement

Background: Due to audit findings, Alexandria must upgrade approximately 125 cameras and server hardward across the entire campus.

Scope. In 2023, Alexandria was cited as non-compliant due to not having an Authority to

Operate (ATO) to implement a Special Purpose System (SPS) onto the VA network through an Enterprise Risk Assessment (ERA). Facility leadership along with OIT strategic partners determined that the best course of action was to replace all non-compliant cameras and system software with new cameras. The required SPS-ERA approvals will be submitted through OIT after an award is made on the camera system.

Under this requirement, the government intends to award a firm fixed price contract to provide all labor, materials, and equipment necessary to upgrade our existing closed circuit television system (CCTV) for the Alexandria VA Health Care System. This requirement is for replacement of approximately 125 cameras, related hardware, mounting, and servers.

It is required that the cameras will be integrated into and upgrade the existing camera network system and operate seamlessly.

A site visit will be required by potential contracts to review our requirements and specifications.

Work will include replacing cameras and server systems and any existing infrastructure that is damaged, outdated, or will not support a new IP cameras once installed and connected.

Existing trays, raceways, and building hardware may remain as long as functional with the new camera system.

Existing equipment will be removed by the contractor during installation. Contractor will dispose or recycle any and all pieces removed from the existing camera system.

The upgraded camera system must allow for at least 30 days of storage and playback.

A service contract is required. Due to the security and nature of the Alexandira VA

Health Care System campus, the service provide must be able to provide a response within 2 hours from first notification to ensure we are able to provide minimal interruptions to security monitoring and recording.

Pre-installation meetings shall convene a minimum of two weeks prior to starting work.

The security system, software, and labor furnished by the contractor including wiring, software, hardware and third party products shall be fully warranted for parts, materials and labor for a minimum of 1 years from date of the final acceptance of the

Video Surveillance System (VSS).

The manufacturer shall provide a limited 5-year warranty for the camera products to be free of defects in material and workmanship.

The C&A requirements do not apply and a Security Accreditation Package is not required.

The contractor will provide a diagram and network map of all camera locations after the completed installation.

Specifications/Characteristics:

The cameras should meet these minimum specifications according to VA’s Physical

Security and Design Manual and the needs of the AVAHCS to effectively monitor designated entrances/exits, high traffic areas, and secure locations across campus.

Specifications for cameras shall meet or exceed brand name or equivalent specifications

Specifications for the system, server hardware, and user interface shall meet or exceed brand name equivalent of Genetec Security Center 5.11

Preference will be given to the contractor and/or system programmer who shall have attended manufacturer training and obtained certification in Genetec™ Security Center -

Synergis™ Technical Certification or equivalent certification.

Preference will be given to the the contractor and/or system programmer who shall have attended manufacturer training and obtained certification in Genetec Security Center -

Enterprise Technical Certification or equivalent certification.

The contractor and/or system programmer shall submit proof of certifications.

Camera Model Selection Guidelines

Basis of Design for all cameras to be provided to AVAHCS shall be the following approved camera models brand name or equivalent:

Hanwha QNV-C8083, QNO-C8083R, QNV-C9083R, QNO-C9083R, and/or XNP-

C8253R.

General Description of Camera Specifications. Brand name or equivalent specifications.

a. Video Compression and Transmission – The camera shall have the following properties relating to the video signals it produces.

1) H.265, H.264 and MJPEG compression, each derived from a dedicated encoder and capable of being streamed independently and simultaneously.

a) H.265 and H.264 – Max. 30/25fps (60Hz/50Hz) at all resolution

b) MJPEG – Max. 30fps(@5MP Max. 5fps)

2) The camera shall be able to configure up to 10 independent video stream profiles with differing encoding, quality, frame rate, resolution, and bit rate settings.

3) The camera shall be able to configure various resolution selections.

a) 16:9 aspect ratio: 2560x1440, 1920x1080, 1280x720, 800x448, 640x360

b) 4:3 aspect ratio: 2592x1944, 1280x960, 800x600, 640x480, 320x240

c) 5:4 aspect ratio: 720x576

d) 3:2 aspect ratio: 720x480

4) The camera shall support unicast video streaming up to 20 users.

5) The camera shall support multicast video streaming

6) The camera shall be able to configure Dynamic DNS (DDNS). DDNS shall be provided with no additional cost by the manufacturer.

7) The camera shall provide WiseStream Ⅱ, Dynamic GOV and Dynamic fps to efficiently manage bit rate of the video stream and reduce storage.

8) The camera shall provide WiseNRⅡ that working based on AI engine for reduce noise and blur on image.

b. Camera – The camera device shall have the following physical and performance properties:

1) IP66, IK10 rated for protection against impacts

2) True day/night operation with removable IR cut filter

3) The camera shall be able to produce clear images in highly contrast scenes with multi-exposure wide dynamic range up to 120dB.

4) The camera shall support digital noise reduction using both 2D and 3D noise reduction technology.

5) The camera shall be able to configure 32 privacy masking areas with 4 points quadrangle zones.

6) The camera shall provide video display on smart phone (iPhone, Android) to adjust viewing angle, rotation and focus.

c. Intelligence and Analytics – The camera shall have a suite of intelligent analytic functions.

1) Analytics

a) Analytics events based on AI engine (Person, Vehicle)

1) Motion detection

2) Object detection: Person/Vehicle

(Car/Bus/Truck/Motorcycle/Bicycle)

3) Virtual line (Crossing/Direction),

4) Virtual area (Loitering/Intrusion/Enter/Exit)

b) Analytics events

1) Defocus detection

2) Tampering

3) Virtual area (Appear/Disappear)

2) Motion detection with 8 definable detection areas with 8 point polygonal zones, and minimum/maximum object size

3) Detection of logical events of specified conditions from the camera’s video

a) Directional detection

b) Fog detection

c) Face detection

d) Motion detection

e) Appear/Disappear

f) Enter/Exit

g) Loitering

h) Tampering

i) Virtual line

j) Shock detection

k) Audio detection with NW I/O Box (External Device)

l) Sound classification with NW I/O Box (External Device)

m) Detection and classification with NW I/O Box of the following sound.

n) Scream

o) Gunshot

p) Explosion

q) Crashing glass

r) Classified object Analytics

s) Person/Face/Vehicle/License plate

t) Attributes : Vehicle(Type:car/bus/truck/motorcycle/bicycle)

4) Tampering detection that event can be created when the screen is blocked or the camera position is changed

5) Classified object types are Person and Vehicle.

6) Attribute support Vehicle Type(car/bus/truck/motorcycle/bicycle)

7) Camera supports DetectionShot

d. Interoperability – The camera shall be ONVIF Profile S, G, T and M compliant.

e. Electrical power

a) Input Voltage / Current: PoE (IEEE 802.3af, Class3)

b) Power Consumption: Max 12W, typical 5.3W

Substitution Request – contractor may request to submit alternate cameras models to

Alexandria VA Healthcare System for review and acceptance (or not) by AVAHCS. If so, specific model acceptance must be approved in writing prior to any quotes submitted to AVAHCS.

Electrical and Surge Protection

All Network Camera to NVR Connections Shall incorporate an appropriate in line network Surge Protection Device when the Network Camera is located on the exterior of a building and connecting network switch / Network Recorder on interior of building.

All Critical Operation Network Cameras shall be on a POE Switch attached to a Pure

Sine Wave Power Conditioning UPS or UPS circuit that is sized for the specified required operational time. It is recommended that all UPS systems are sized to provide back-up power for a minimum of 20 minutes or owner stated guidance, with 20% growth capacity, to maintain Video System operation during brief outages or generator activation and power cut over.

Preparation and Work Requirements

System Integrator: Confirm the solution proposal planning and design with the installing contractor.

The network design and configuration to be verified for compatibility and performance with the input/output devices.

Network Configuration: Tested and qualified by Contractor prior to remote device installation.

Equipment to be tested and configured in accordance with instructions provided by the

System Integrator prior to installation.

All firmware found in products to be the latest and most up-to-date provided by the manufacturer, or of a version as specified by the provider of the Video Management

Application (VMA).

All equipment requiring users to log on using a password to be configured with user/site-specific password/passwords. No system/product default passwords shall be allowed.

Confirm hardware will be stored in an environment where temperature and humidity are in the range specified by the Manufacturer.

Installation, Mounting, and Programming Materials

Contractor shall provide and install all equipment, software, materials, and labor to include system programming for a completely operational video management system described herein an included on the Project Drawings. These specifications and project drawings are complementary in describing the design intent of the security video management system.

Before programming, meet with the AVHACS project owner to determine system programming parameters, camera mounting location, desired field of view, analytics configuration and other system settings required to meet the AVAHCS needs.

Install cameras and other appurtenances level and plumb for a high quality, workman like installation.

Contractor is responsible for all equipment rentals, such as hydraulic lifts, necessary to complete installation.

Aim cameras as directed by AVAHCS. Optimize system settings both day and night for exact field of view, WDR, Day/Night, analytics, etc.

Security and Protection

All equipment requiring users to log on using a password to be configured with user/site-specific password/passwords. No system/product default passwords shall be allowed.

Contractor shall implement all camera manufacturer’s cyber security recommendations and configurations, following industry best practices per the camera manufacturer security requirements and specficiations.

Document that all cameras do not have a default password.

Document that all cameras have the latest firmware installed.

Back up all camera settings and provide file to AVAHCS.

Document that all servers and work stations have current version or Operating System

(OS).

Document that latest Video Management System (VMS) version that is installed on all servers and work stations.

Set user permissions and rules in VMS.

Installation Requirements

Install products per manufacturer's recommendations and approved submittals.

Comply with documentation provided by the manufacturer to ensure all steps have been taken to provide a reliable, easy-to-operate system.

Contractor personnel must comply with all applicable state and local licensing requirements.

Before permanent installation of the system, the Contractor will test the system in conditions simulating the final installed environment witnessed by the System Integrator.

Adjust as required until proper operation is achieved.

Contractor will, as appropriate, use all existing infrastructure that is already in place for the CCTV system to communicate across the facility. Outdated or sub-par infrastructure will be replaced to ensure the new system meets or exceeds all technical specifications.

All cameras are to record for 30 days continuous storage.

Service and Maintenance

The contractor is required to provide all service, maintenance, and emergency repair requirements for the video security system.

Contractor’s bid shall include base plus four option year periods for all service, maintenance, and emergency repairs. Total service, maintenance, and emergency repair services shall total 5 years.

In the event of an emergency service call, the contractor must be able to provide response time within 2 hours. Preference will be given to contractors who can respond within 1 hour or sooner, including travel time, measured from the time of notification.