DRAFT Revised PWS BMACH ER Trauma Registry.pdf

DRAFT

PERFORMANCE WORK STATEMENT

Trauma Registry Software Service

1. GENERAL

1.1 The contractor shall provide all Trauma Registry software service and support to Martin Army Community Hospital. The contractor shall provide materials in accordance with Bill of Material at appendix A and section 4 of this Performance Work Statement (PWS). The contractor shall provide 24 hour telephone technical support via a toll-free number.

2. The Trauma Registry Software solution, maintenance and support should meet the following requirements:

a) Complete ICD10 Support Dual storage for both ICD9 and ICD10 Mechanisms, Procedures and Diagnoses Optional capabilities for Dual Coding and General Equivalency

Mapping (GEM)

b) Enhanced QI Capabilities

QI Factors, Actions and Loop Closure Enhanced Indicators Integrated PI Screens

c) Massive Pre-built and Standardized Vocabulary for the DI RW Available PRQ Vocabulary Standardized Clinical Content Comprehensive Standard Reports Vocabulary and Report sharing to local Report Writers

d) Quick Data Entry and Easy Submission to Support National Initiatives Built-in NTDB module Available integrated module for TQIP

e) Enhanced Layout and User Capabilities Enhanced labeling capabilities Expanded data collection functionality for user-defined data elements.

f) Automatic Data Uploads

• EMR Integration Capabilities

• EMS Record Links

• Registry Import Module

• Outcomes Triggering

• Integrated DI TQIP and NTDB Modules

g) Support State and System Initiatives

• Customizable Data Validator and Data Submission Download

Optional state / system-wide standardized menus and pick lists

• Customizable data dictionary

h) Support National Initiatives Integrated NTDB and TQIP Modules

• NEMSIS Gold Standard Compliant

2.1. QUALITY ASSURANCE: The government will evaluate the contractor’s performance under this contract using the method of surveillance specified in Technical Exhibit 1. All surveillance observations will be recorded by the government.

2.2. Performance Evaluation Meetings. The contract manager may be required to meet with the Contracting Officers Representative (COR) and Contracting Officer (KO) at the beginning of contract performance and periodically thereafter. Meetings will be scheduled as needed. The contractor may request meetings whenever a Contract Discrepancy Report is issued. The written minutes of these meetings shall be recorded by the contractor and signed by the contractor, KO and COR. If the contractor does not concur with the minutes he shall state any areas of non-concurrence within 30 days of receipt of the signed minutes.

3. GOVERNMENT FURNISHED PROPERTY

3.1 The Government will make available to the contractor the items to be repaired.

Coordination will be between the contractor and the Government Point of Contact

(POC).

4. CONTRACTOR FURNISHED PROPERTY

4.1 The contractor shall furnish all software, upgrades, software licenses, subscriptions, annual maintenance, service and support, training, on-site labor, and travel required to perform work under this contract shall be at no additional cost to the Government.

4.2 The contractor shall provide a toll-free telephone number for service calls.

5. SPECIFIC TASKS

5.1 The contractor shall provide all necessary annual maintenance, service and support to ensure continuous operation and availability of the system.

5.2 The contractor shall provide all required training.

5.3 TELEPHONE SUPPORT: During the term of this contract, the contractor shall provide twenty-four hour a day seven day a week access to its help desk via a toll free telephone number to obtain support.

6 APPLICABLE REGULATIONS AND MANUALS:

6.1 Government regulatory documents directly applied to this PWS are listed below.

The Government regulations are available to the contractor at www.armypubs.army.mil.

The contractor shall adhere to the standards stated in the regulations.

6.1 AR 380-5 Department Of The Army Information Security Program.

6.2 Health Insurance Portability and Accountability Act of 1996 (“HIPAA”)

6.3 Title 45, Code of Federal Regulations

Appendix A, Bill of Material

Line

Volume

Product

Description

1 1 Facilities GA V5 Trauma Registry- Term Software License & Maintenance

On premise software term license, plus annual maintenance.

a) V5 Single Facility up to 10 users, includes Report Writer

b) Security Bundle Including Enhanced Security Module and Audit Logging

c) EEV 10

d) Tri-Code

e) ITDX NTDB

f) Vendor Aggregator

g) ICD10 Annual Updates

h) Trauma Quality Improvement Program

(TQIP) Module, and Outcomes Module.

2 1 Facilities Training: Live Scheduled Webinar Instructor Led v5 Classes – Registration Online:

a) Module 4 (Stats Reports)

b) Module 5 (Across Feature)

c) Module 6 (Combining Concepts)

d) Coding Webinar Series Part 1 (Introduction to Injury Coding and Scoring Webinar)

e) Coding Webinar Series Part 2 (Using Tri-

Code) 3 2 Hours Training: One on One Live

Custom Webinar

4 1 Facilities AIS 2005-Coding License, Single Center III, IV

Note: Provides support for 10 users

Optional Years of Support & Maintenance

1 1 Facilities GA V5 Trauma Registry- Term Software License & Maintenance

On premise software term license, plus annual maintenance.

a) V5 Single Facility up to 10 users, includes Report Writer

b) Security Bundle Including Enhanced Security Module and Audit Logging

c) EEV 10

d) Tri-Code

e) ITDX NTDB

f) Vendor Aggregator

g) ICD10 Annual Updates

Trauma Quality Improvement Program (TQIP) Module, and Outcomes Module.

Note: Provides support for 10 users

Technical Exhibit 1 - Quality Assessment Surveillance Plan (QASP)

Quality Assessment Surveillance Plan (QASP) Trauma Registry Software Service

Contract Requirement

Contract

Paragraph Number

Method of Surveillance

Date Accomplished

Where Accomplished

Compliance

The contractor furnishes all software, upgrades, software licenses, subscriptions, annual maintenance, service and support at no additional cost to the

Government.

Para. 4.1, 5.1

Monthly, Information provided by user, 100%

The contractor furnishes all required training at no additional cost to the Government.

Para. 4.1, 5.1

Monthly, Information

Contractor provides 24 hour telephone technical support via a toll-free Number.

Para. 5.3

Monthly, Information

2. Contractor responds to Customer Support request and answers questions or restores software to fully operational status within 24 hours of support call during business hours or the next business day during non-business hours

Para. 5.3

Monthly, Information