Draft PWS VA Tech and Radford Laundry 22NOV23.docx

PERFORMANCE WORK STATEMENT

FOR

LAUNDRY AND ALTERATION SERVICES

For Virginia Polytechnic Institute State University and Radford University Senior Army Reserve Officer Training Corps

(SROTC)

Part 1 General Information

1. GENERAL: This is a non-personnel services contract to provide laundry and alteration services for Virginia Polytechnic Institute State University and Radford University Army SROTC program. The Government will not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

This will be awarded as a Firm-Fixed Price / Level of Effort contract. The prices in the Quantities Table are the Firm-Fixed Price and the quantities performed are the Level of Effort.

The Contract Line Items (CLINS) listed in the contract are used for funding purposes only. The CLINS themselves are NOT the Firm Fixed price. The Quantity of one (1) Job and total dollar amount per CLIN is established to enable the contractor to invoice for actual work provided, as described above.

1.1. Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform Laundry and Dry Cleaning (L&DC) and Alteration services for Army Operational Camouflage Pattern (OCP) uniforms and Organization Clothing and Individual Equipment (OCIE) as defined in this Performance Work Statement except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

1.2. Background: Virginia Polytechnic Institute State University and Radford University Army SROTC program has approximately 250 students who wear the Army Service Uniforms (ASUs) that need to be dry cleaned annually. Approximately 500 Army Operational Camouflage Pattern (OCP) uniforms need to be laundered and folded annually.

1.3. Objectives:

1.3.1. Launder Army Operational Camouflage Pattern (OCP) uniforms per label instructions.

1.3.2. Alterations and repair of service clothing per DA PAM 670-1.

1.3.3. Maintain accountability and tracking of all laundry, dry cleaning, alteration and repair items.

1.3.4. Contractor pick-up and delivery of L&DC and alteration and repair uniforms.

1.4. Scope: Services shall include but not limited to laundry, alteration, pick-up and delivery of uniforms and OCIE. Alterations/repair shall henceforth be known as alteration(s).

1.5. General Information

1.5.1. Quality Control: The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract.

1.5.2. Quality Assurance: The government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.5.3. Recognized Holidays: Contractor is not required to provide services on the following holidays.

Juneteenth

1.5.4. Hours of Operation: Virginia Polytechnic Institute State University and Radford University Army SROTC program hours of operation are 9:00 am – 3:00 pm except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. Pick-up and delivery outside of these hours require prior coordination with the SROTC Logistical team.

1.5.5. Place of Performance:

The contractor shall be located within 50 miles of Virginia Polytechnic Institute State University for unscheduled pickup and drops from the school Cadre.

1.5.5.1 Contractor Scheduled Pickup / Drop off: The contractor shall pick up from Virginia Polytechnic Institute State University Army SROTC program located at Old Security Building, Rm 111, Blacksburg, VA 24061 between the hours of 9:00am and 3:00pm. L&DC, alteration and repair services shall occur at the contractor’s normal place of business.

The contractor shall pick up from Radford University located at Military Science department (Army ROTC) Radford University Russell Hall, Room 028, Radford, VA 24142 between the hours of 9:00am and 3:00pm. L&DC, alteration and repair services shall occur at the contractor’s normal place of business.

1.5.5.2. Unscheduled Pickup / Drop off: Virginia Polytechnic Institute State University and Radford Universitry Army SROTC Cadre may make unscheduled drop off and pick up at the contractor’s place of business during normal business hours. Virginia Polytechnic Institute State University SROTC program will provide a roster of authorized personnel to pick up and drop offs.

1.5.6. Type of Contract: The government will award a Firm-Fixed price / Level of Effort contract. The prices in the Quantities Table are the Firm-Fixed Price and the quantities performed are the Level of Effort.

The Contract Line Items (CLINS) listed in the contract are used for funding purposes only. The CLINS themselves are NOT the Firm Fixed price. The Quantity of one (1) Job and total dollar amount per CLIN is established to enable the contractor to invoice for actual work provided, as described above.

1.5.7. Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The Contracting Officer (KO), Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.5.8. Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.5.9. Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may effect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS: (Standard)

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER (KO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment will be in writing and will state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.6. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9. QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.12. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.12. WORK WEEK. Monday through Friday, unless specified otherwise.

2.2. DEFINITIONS: (Contract specific)

2.2.1. ALTERATION. Modification and REPAIR of uniforms. Shall also mean TAILOR.

2.2.2. BULK UNIFORMS. Those uniform items that are normally laundered in large quantities together. Bulk uniforms include Army Combat Patterns (OCPs).

2.2.3. NON-BULK UNIFORMS. Those uniform items that are normally dry cleaned. Non-bulk uniforms include Class A and Army Service Uniforms (ASU).

2.2.4. CLEAN. Free from dirt, soil, marks, lint, foul odors, alteration in color, or stains.

2.2.5. COMBAT UNIFORM. Current U.S. Army combat uniform. IAW AR 670-1

2.2.6. DRY. Free from water or moisture.

2.2.7. LABEL INSTRUCTIONS. Attached garment label or manufacturer’s instructions.

2.2.8. PHYSICAL FITNESS UNIFORM. Current U.S. Army physical fitness uniform. IAW AR 670-1

2.2.9. REPAIR. Restore uniform items to serviceable condition.

2.2.10. SERVICE UNIFORM. Current U.S. Army dress uniform (male/female). IAW AR 670-1

2.2.11. TAILOR. Adjusting fit of outer garments to fit a particular person.

2.3. ACRONYMS:

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1 General: The Government will provide COR to inspect and monitor Contractor performance of the contract as detailed in this PWS.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1. General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.2. Transportation requirements: The contractor shall pick up from Virginia Polytechnic Institute State University Army SROTC program located at Old Security Building, Rm 111 Blacksburg, VA 24061 24061 between the hours of 9:00am and 3:00pm. L&DC, alteration and repair services will occur at the contractor’s normal place of business.

The contractor shall pick up from Radford University located at Military Science department (Army ROTC) Radford University Russell Hall, Room 028 Radford, VA 24142 between the hours of 9:00am and 3:00pm. L&DC, alteration and repair services shall occur at the contractor’s normal place of business.

4.3. Supplies. The contractor shall provide all supplies, including proper buttons for uniforms.

4.4 Security. The contractor shall store, secure, and protect all articles of clothing while in the possession of the contractor.

4.5 Taxes. The government shall be exempt from paying any sales taxes related to this contract. Tax exemption forms will be provided to the contractor upon request.

4.5. Equipment. The Contractor shall have all equipment to meet the needs of this contract.

4.6. Courtesy. The contract’s employees shall be courteous to all person under this contract. Courtesy rendered shall be equal to that rendered to other customers of the establishment and equal to that expected of any public facility.

PART 5

SPECIFIC TASKS

5. Specific Tasks:

5.1. Basic Services. SROTC laundry and dry cleaning (L&DC) and alteration services.

5.1.1. The contractor shall conduct a joint inventory of uniforms with the SROTC program representative before acceptance of uniforms.

5.1.1.1. Contractor shall provide documentation to the SROTC program representative that details the date, time, item descriptions, and item count of the joint inventory before accepting possession of uniforms.

5.1.1.2. The SROTC program representative will conduct a joint inventory with the contractor upon delivery before acceptance of completed uniforms.

5.1.2. The contractor shall correct all deficiencies in services performed by the contractor at no additional cost to the government.

5.1.3. Reserved

5.1.4. At the conclusion of SROTC summer camp, the government will require that approximately 300 sets of camouflage OCP uniforms be cleaned.

5.1.5. The contractor shall return all uniforms, cleaned and sorted by size, in periodic deliveries to Virginia Polytechnic Institute State University and Radford University prior to the beginning of the school year.

5.1.6. The contractor shall have a storage area for the uniforms being cleaned over the summer. The contractor shall deliver the uniforms two weeks prior to school starting.

5.2. LAUNDRY AND DRY CLEANING SERVICE (L&DC). The contractor shall:

5.2.1. Be responsible for pick-up and delivery of laundry and dry cleaning from/to the location listed in PWS 1.5.5.

5.2.2. Maintain accountability and tracking of all L&DC uniforms.

5.2.3. Launder or dry clean uniforms consistent with label instructions and DA PAM 670-1. Uniforms shall be clean per PWS 2.2.4 and dry per PWS 2.2.6. The contractor shall process white fabrics leaving no trace of yellow or gray tints and colored fabrics shall be bright.

5.2.4. Press, iron, or de-wrinkle uniforms consistent with label instructions and DA PAM 670-1. Ensure all items retained their original shape and sizes.

5.2.5. Box or bundle bulk laundered uniforms in quantities of 25.

5.2.6. Place dry cleaned uniforms on individual hangers.

5.2.7. Pickup L&DC work within seven (7) calendar days of being notified. Complete L&DC within a maximum of fourteen (14) calendar days.

5.3. ALTERATIONS SERVICE. The contractor shall:

5.3.1. Be responsible for pick-up and delivery of uniform alterations from/to the location listed in PWS 1.5.5.

5.3.2. Maintain accountability and tracking of all uniforms requiring alterations.

5.3.3. Tailor uniforms to the individual wearer.

5.3.4. The contractor shall repair rips, tears, holes, open seams, and other damages; shall replace buttons, and shall repair or replace broken zippers to individual items identified at time of pick up and those that occur while in the contractor’s custody using thread, materials, zippers and buttons, of the same type, texture, quality, color, and color fastness as that used in the manufacture of the article. The contractor shall repair or replace items which become unserviceable while in his care. The government will presume that items not identified as unserviceable at the time of delivery to the contractor to have become unserviceable in the contractor’s care.

5.3.5. The contractor shall hem men’s trousers, women’s slacks, and adjust sleeve lengths as required using thread and materials of the same type, texture, quality, color and color fastness as that used in the manufacture of the article.

5.3.6. The contractor shall have an on-site tailor at the contractor’s normal place of business to provide alterations and repairs.

5.3.7. Repair uniforms to serviceable condition. If uniform is not able to be repaired, contractor shall notify the SROTC program representative no later than one (1) business day after discovery of non-repairable condition.

5.3.8. Pickup alteration work within seven (7) days of being notified. Complete alterations within a maximum of fourteen (14) calender days.

PART 6

APPLICABLE PUBLICATIONS

6. APPLICABLE PUBLICATIONS (CURRENT EDITIONS)

6.1. The Contractor shall abide by all current regulations, publications, manuals, and local policies and procedures to include but not limited to:

6.1.1. AR 670-1

6.1.2. DA PAM 670-1

6.1.3. AR 210-130

PART 7

ATTACHMENT/TECHNICAL EXHIBIT LISTING

7. Attachment/Technical Exhibit List:

7.1. Technical Exhibit A – Performance Requirements Summary

7.2. Technical Exhibit B – Deliverables Schedule

7.3. Technical Exhibit C – Estimated Workload Data

TECHNICAL EXHIBIT A

Performance Requirements Summary The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

PWS 5.2.

Laundry and Dry cleaning uniforms and equipment

Trends of less than acceptable performance will be used to document overall performance in the contract file

PWS 5.3.

Alterations

Trends of less than acceptable performance will be used to document overall performance in the contract file

TECHNICAL EXHIBIT B

DELIVERABLES SCHEDULE

https://PIEE.eb.mil

TECHNICAL EXHIBIT C

ESTIMATED WORKLOAD DATA