Draft PWS_SWTMSS_9SEP26.docx

392 CTS PWS

PERFORMANCE WORK STATEMENT (PWS)

FOR

392d Combat Training Squadron (392 CTS)

8 September 2026

Org Delta 11

CHANGE CONTROL SUMMARYSTATEMENT DISTRIBUTION STATEMENT A: Approved for public release. Distribution is unlimited.

Revision (Rev). A revision should be used to consolidate all changes into a new basic document with a new basic date. It should be used to clean up the document when it begins to become confusing with too many changes. It is the Data Managers (DM) decision when to revise the document. Number the revision and include a summary of the revisions in the change table. DM will remove all change bars when the document is revised since the revised document takes all previous changes into account. Do not remove changes from the change table when the document is revised since they may lend important historical value.

Version (Ver). A change that is administrative in nature does not require the document to be re-staffed. Changes that remove or add items periodically assessed or affect items assessed in frequency of assessment or thresholds must be re-staffed for approval. Consolidate changes when possible. Include a summary of the changes incorporated in the change table. Ensure change bars have been inserted after initial release.

Table of Contents

Performance Work Statement (PWS)

1. Introduction/Background The United States Space Force (USSF) requires the capability to prepare warfighters for multi-domain operations through the development, integration, and employment of advanced Space Modeling and Simulation (M&S) capabilities within Live, Virtual, and Constructive (LVC) training environments. The contractor shall enable execution of the USSF Service Exercise Plan, including keystone events such as SPACE FLAG and Flashpoint, by ensuring the availability, reliability, and performance of secure, fully operational M&S services.

The 392 Combat Training Squadron (392 CTS) delivers advanced space training, exercise execution, and mission rehearsal capabilities in support of USSF readiness objectives. The squadron operates the Distributed Mission Operations Center – Space (DMOC-S), and executes Service-level exercises, mission-focused training, and joint and coalition integration events.

M&S capabilities shall support realistic, threat-informed training and mission rehearsal for joint and allied partners, independent of delivery methods or underlying infrastructure. The contractor shall ensure M&S services are interoperable, scalable, and responsive to evolving mission requirements to sustain effective training and operational readiness.

The Government requires the capability to operate, integrate, and sustain advanced M&S capabilities to support Service-level training and operational objectives. M&S capabilities shall be delivered from Government-owned facilities, including, the DMOC-S, as well as contractor and cloud-based platforms.

To meet mission demands within a high operational tempo and a continuously evolving capability landscape, the contractor shall provide responsive, technically proficient support to ensure the availability, performance, and advancement of M&S capabilities.

This PWS defines the required contractor services to plan, coordinate, and execute exercises; maintain and manage M&S environments; and integrate emerging capabilities to enhance mission effectiveness in support of Service-level training and operational requirements.

1.1. Mission Overview

The 392 CTS provides space combat training through LVC environments to prepare warfighters to achieve and maintain operational dominance in the space domain. The 392 CTS establishes and sustains collaborative relationships with USSF, joint, interagency, allied, partners to synchronize training objectives, optimize resources, and accomplish mission requirements.

The Contractor shall provide comprehensive services to support execution of the USSF advanced training and exercise program. This includes delivering core capabilities to plan, integrate, execute, and assess M&S-enabled exercises, including but not limited to SPACE FLAG, FLASHPOINT, POLARIS HAMMER and SPACE SKIES readiness series, in support of for U.S., joint, and allied warfighters.

The objective is to deliver a persistent, realistic, and threat-representative training environment that enables combat readiness and enhances tactical proficiency in the space domain. The Contractor shall support the planning, integration, execution, and assessment of M&S-enable training and exercises in support of USSF readiness objectives.

This effort constitutes direct mission support to the 392 CTS and is critical to the execution of USSF training, exercise, and readiness objectives. Contractor performance directly enables space warfighter preparedness through support to M&S environments, exercise planning and execution, and operational activities.

1.2. Scope

This effort constitutes direct mission support to the Delta 11, 392 CTS and is critical to the execution of USSF training, exercise, and readiness objectives. Contractor performance directly enables space warfighter preparedness through support to M&S environments, exercise planning and execution, and operational activities.

The Contractor shall provide a combination of support services that include, but are not limited to:

· Mission Support Services. Direct operational support to the planning, integration, execution, and assessment of space training and exercises.

· Information Technology, Communications, and Management Support (ITC&MS). Information Technology (IT) infrastructure, network operations, cybersecurity, system administration, and user support required to sustain the M&S enclave and associated systems.

· Advisory and Assistance Services (A&AS). Analytical, planning, and programmatic support to include strategic planning, exercise design, and performance assessment activities.

These categories of support are further detailed in Section 3.0 (Performance Requirements).

This requirement includes Mission Essential Services (MES) as defined by applicable Department of War (DoW) guidance. The services provided under this contract are critical to maintaining continuity of operations and mission readiness during contingencies, emergencies, or other disruptions. Accordingly, the Contractor shall comply with the requirements of Revolutionary Federal Acquisition Regulation (FAR) Overhaul Defense FAR Supplement (R-DFARS) 252.237-7023, Continuation of Essential Contractor Services.

The Contractor shall develop, maintain, and implement a Mission Essential Contractor Services Plan that addresses continuity of operations, strategies, risk mitigation, and operational sustainment during degraded or contingency conditions. This plan shall include provisions for all required staffing, including any extended or alternate shift operations (e.g., second shift) necessary to sustain mission execution. See R-DFARS 252.237-7024, Notice of Continuation of Essential Contractor Services for additional requirements.

The Government will coordinate with the host installation to ensure appropriate support, access, and prioritization for mission essential contractor personnel during contingency operations, as required.

2. General Requirements This section describes the general requirements for this effort. The following sub-sections provide details of various considerations on this effort.

2.1. Non-Personal Services

The Government will neither supervise Contractor employees nor control the method by which the Contractor performs the required tasks. Under no circumstances will the Government assign tasks to or prepare work schedules for individual Contractor employees. The Contractor shall ensure its employees understand the prohibitions imposed on the Government regarding personal services contracts, as defined in the Federal Acquisition Regulations (FAR) as “a personal services contract is characterized by the employer-employee relationship it creates between the Government and the contractor’s personnel.” The Contractor shall manage its employees and guard against any actions that are of the nature of personal services or give the perception of personal services. If the Contractor believes that any actions constitute, or are perceived to constitute personal services, the Contractor shall notify the Procuring Contracting Officer (PCO) immediately.

2.2. Contractor Management

The Contractor shall perform program management by providing and orchestrating resources, financial management, administering contract actions, monitoring performance, making recommendations for improvement, supporting meetings, preparing deliverables and integrate and coordinate all activity needed to satisfy the requirement.

The Contractor shall manage the timeliness, completeness, and quality of problem identification, and resolution, as applicable. The Contractor shall provide corrective action plans, proposal submittals, timely identification of issues, and effective management of subcontractors.

The Contractor shall seek to ensure customer satisfaction and professional and ethical behavior of all Contractor personnel. If the Contractor has any proposed revisions to this PWS or any other contract attachment, for the purpose of making the documents more accurate (regulatory changes) or complete (for clarity), the Contractor shall submit suggested revisions as word document with tracked changes and a change request to the Contracting Officer Representative (COR) and CO for consideration.

The Contractor shall develop, maintain, and update the training tracker database and associated training support products required to support contract performance, workforce tracking, and user administration. The Contractor shall ensure the training tracker remains current, functional, and aligned with Government requirements and shall maintain any related documentation, user guidance, and support materials necessary for its effective use. (Contract Data Requirements List (CDRL) A001 – Contractor’s Progress, Status, and Management Report, CDRL A002 – Cost Performance Report, CDRL A003 – Contract Funds Status Report, CDRL A004 – Management Plan)

2.2.1. Contract Administration

The Contractor shall ensure its personnel do not perform inherently Governmental activities, as defined in RFO 7.5, Inherently Governmental Functions. The Contractor shall ensure its personnel do not attempt to represent the Government of the United States to any other person or entity, US, or foreign, except for delivering a Government-approved message or position. All briefings, policies, plans and other formal products the Contractor develops, reviews, and creates, will be reviewed and approved by the Government.

2.2.2. Contractor Point of Contact (POC)

The Contractor shall have a single point of contact between the Government and Contractor personnel assigned to support this contract. This lead shall coordinate with the COR to obtain and clarify contract requirements and shall be responsible for the daily control and supervision of the Contractor’s employees.

2.2.3. Personnel Administration

The Contractor shall maintain the currency of their employees by providing initial and refresher training as required to meet the PWS requirements. The Contractor shall obtain approval from Government prior to attending Government-provided training classes. Provided there is no cost to the Government, the Contractor may be eligible to attend Government-sponsored and Government-provided training to maintain proficiency in software, administrative procedures or other areas. Additionally, provided there is no cost to the Government, the Contractor may be eligible to attend third party-provided off-site seminars and classes.

2.2.4. Contractor Identification

Contractor employees shall clearly identify themselves as “Contractors” at all times, in all communications and representations, including in the workplace, at meetings, in conversations, telecommunications, mail, electronic mail (e-mail), and faxes, whether with Government personnel, other Contractor personnel, or with the public. Contractor personnel shall wear a readily visible badge that clearly identifies them as Contractor employees.

2.2.5. Technical Interchange and Communication Channels

To facilitate mission effectiveness and timely delivery of services, 392 CTS authorizes and encourages direct and routine technical interchange between 392 CTS personnel and Contractor Subject Matter Experts (SME). Personnel will use these communications to clarify requirements, exchange technical information, provide feedback on work-in-progress, and collaborate on tasks already assigned through the designated Contractor lead.

These informal communications do not constitute formal tasking. The 392 CTS will provide all new tasks, changes in priority, and formal direction directly to the designated POC/lead. The Contractor lead remains solely responsible for assigning and managing the workload of Contractor personnel. This authorization does not permit 392 CTS personnel supervision of Contractor employees.

2.3. Contractor Personnel, Disciplines, and Specialties

The Contractor shall accomplish the assigned work by employing and utilizing qualified personnel with appropriate combinations of education, training, and experience. The Contractor shall ensure the labor categories, labor rates, and man-hours utilized in the performance of each Task Order (PWS line item) issued hereunder will be the minimum necessary to accomplish the task. The Contractor shall provide the necessary resources and infrastructure to manage, perform, and administer the contract.

The Contractor shall maintain the highest degree of professionalism and communicate collaboratively with all 392 CTS personnel and stakeholder personnel. Contractor SMEs shall actively transfer knowledge and provide informal mentorship to 392 CTS personnel. This mentorship must cover established processes, technical systems and operational best practices to enhance the unit's overall proficiency and institutional knowledge.

2.3.1. Personnel Turnover

The Contractor shall ensure continuity of services during personnel absences due to sickness, leave, and voluntary or involuntary termination from employment such that impact to the Government is minimal. Once the Contractor knows an employee will no longer support the requirement, the Contractor shall provide written documentation to the Contracting Office (CO) and COR within three (3) business days. In this notification, the Contractor shall include the date and time the position will be vacant, anticipated fill date, and what management actions the Contractor will take to ensure uninterrupted performance. Position vacancies shall not exceed 30 calendar days unless approved in writing or otherwise directed in advance by the CO (e.g. a grace period associated with new awards and PWS modifications, increasing the number of personnel on a task order). (CDRL A005 – Transition Report)

2.3.2. Removal of Personnel at Government Request.

The Government may request removal (permanent or temporary) of personnel for security, safety or health reasons, or when Contractor personnel behave in an unprofessional manner that would be considered unacceptable by a reasonable person.

2.4. Location and Hours of Work

This PWS requires work at Schriever Space Force Base (SFB), Suffolk, Buckley SFB, Hurlburt Field, Vandenberg SFB and at various Contractor and Government facilities mainly in the continental U.S. Normal workdays are eight (8) hours per day, Monday through Friday, except US Federal Holidays. The Contractor shall generally support a normal work week of 40 hours per week. Core hours of work are from 0900 to 1500 daily. The contractor shall be prepared to implement flexible work schedules, including 24-hour/7-day operations periodically to support exercises, real-world contingency operations, advanced training requirements, and demonstrations according to a mutually agreed upon schedule between the contractor and the Government.

2.4.1. Building Access

The Government will provide Contractor personnel unescorted access to facilities consistent with task requirements. Access to Government facilities, documents and systems will be in accordance with the DD Form 254.

2.4.2. Morale Events

There may also be occasions when Contractors are invited to participate in morale and recreational activities (e.g., holiday parties, golf outings, sports day and other various social events). Under these circumstances, Contractor employees shall comply with individual company policy in accordance with company compensation system. Because the Government does not have an employer/employee relationship with Contractor employees, it is not authorized to grant administrative leave or expend Government resources to compensate Contractor employees for hours expended on activities not included in the PWS.

2.4.3. Closures

For closures affecting the availability of the Government site (e.g., weather closures, a National Day of Mourning, etc.), the Government will notify the Contractor through normal means such as the Snow Call Line and local news outlets, or via email from the COR or CO. During such closures, Contractor personnel may telework if they have a COR-approved telework request in place.

2.4.4. Teleworking

Telecommuting/telework is defined as authorization for an employee that works at the United States Government (USG) location, to work at an alternate location, i.e., at the employee’s home or Contractor location, either routinely or situationally. Contractor-designated location is defined as a contractor-identified place of performance for specific employees, i.e., not at the USG location.

Telecommuting/telework is generally customer-specific, and all telework approved equipment must be authorized by the Government for use. Regardless of work location, the Contractor shall maintain availability during core hours via e-mail, Government approved video conferencing, and phone. The Government will not assume operating costs associated with the Contractor using an alternate worksite; all telecommuting/ telework expenses for Internet, telephone connectivity, and other equipment services shall be borne by the Contractor. Any costs related to maintenance required for remote telework Government Furnished Equipment not due to negligence, to include shipping costs (if required), will be paid by the Government. The Contractor shall provide a written request with appropriate rationale for COR or alternate COR approval prior to any telecommuting.

Teleworking is not authorized for classified work. Authorized telework locations do not abrogate the Contractor’s requirement for complying with the protection of information IAW Department of War (DoW), United States Air Force (USAF), and USSF regulations, Security and Protection of Information sections of this PWS, contract clauses or the DD Form 254.

Remote telework (teleworking outside the operating location area), will be considered on a case-by-case basis. Any costs related to maintenance required for remote telework Government furnished equipment not due to negligence, to include shipping costs (if required), will be paid by the Government. The Contractor shall provide a written request with appropriate rationale for COR or alternate COR approval prior to any telecommuting. For approved remote telework, Contractor employees may be required to return to the operating location on an as needed basis. All Government-directed travel requirements shall be approved IAW Section 2.5 (PM/PCO: verify appropriate TDY para) of this PWS and FAR 31.205-46, and expenses will be paid by the Government.

2.5. Travel / Temporary Duty (TDY)

Travel to other Government facilities or other Contractor facilities may be required. All travel requirements (including plans, agenda, itinerary, or dates) shall be pre-approved by the COR. Travel requests shall be submitted to the COR in writing at least 5 business days in advance of travel and shall include: justification and purpose of the travel, names and roles of personnel traveling, estimated itinerary, and cost estimate. Short notice trips will be approved on a case-by-case basis.

Costs for travel shall be billed in accordance with the regulatory implementation of Public Law 99-234, Federal Civilian Employee and Contractor Travel Expenses Act of 1985, RFO 31.205-46, Travel Costs, and the Joint Travel Regulation (JTR). All Contractor employees are subject to customs, processing procedures, Status of Forces Agreements and other agreements, duties of the country to which they are traveling, and procedures, laws, and duties of the United States upon re-entry. Travel expenses for local travel are not chargeable to the contract; local travel is defined in accordance with the JTR.

The Contractor shall make their own travel and lodging arrangements and shall ensure all required security requirements (e.g., Visit Requests) required for access to installations and/or facilities are completed prior to travel.

Quarterly estimated travel requirements for Continental United States (CONUS):

Requirement 1 - Conference Support: 2 trips, estimated 2-3 business days duration & 2-3 personnel for each.

Requirement 2 – Exercise Support: 21 trips, estimated 5-7 business days duration & 1-3 personnel for each.

Requirement 3 – Working Group: 2 trips, estimated 2-3 business days duration & 2 personnel for each.

Quarterly estimated travel requirements for Outside Continental United States (OCONUS):

Exercise Support: 12 trips, estimated 7-15 business days duration & 1-3 personnel for each.

For all trips, the Contractor shall provide a trip report within five (5) business days of the return date from travel. Extensions may be granted by the COR on a case-by-case basis. As a minimum, trip reports will include the objectives and outcomes of the trip. Trip reports do not have a specific format and may range from an email to a formal presentation depending on the type of trip. (CDRL A006 – Trip Report)

2.6. Security and Safety

All Contractor personnel proposed to work on this task order must be U.S. citizens. All Contractor personnel with access to unclassified information systems, including e-mail, shall have at a minimum a favorable National Agency Check (NAC).

Contractor employees shall obtain and possess a DoD Common Access Card (CAC) and an Access Identification (ID) Badge as required for access to government systems or government facilities in the performance of this contract. Contractor shall use the card IAW AFFARS 5352.242-9001, CAC for Contractor Personnel. Upon favorable review, and initiation of the Personnel Security Investigation (PSI) to establish the suitability of an employee for the job and the approval for temporary Automated Information System (AIS) access pending final adjudication of the PSI, the Contractor shall submit to a Contractor’s onsite System Manager’s request for the DoW CAC and ID Badge.

The Contractor shall ensure employees who terminate their services to this contract shall immediately return any Government identification/access badges issued in support of this contract. The contractor shall immediately notify the COR of the employees’ departure to ensure all access to Government systems and facilities is terminated and update the Contractor Personnel Roster.

2.6.1. DD Form 254

The Contractor shall comply with all security requirements specified in the DD Form 254. The Contractor shall ensure all personnel possess and maintain the required clearance level, including Top Secret (TS)/Sensitive Compartmented Information (SCI), as applicable, prior to performing work under this contract. The Contractor shall ensure personnel access only information and materials authorized at their clearance level. The Government shall provide the number of TS/SCI billets required to support contract performance, as specified in the contract.

2.6.2. Operational Security (OPSEC)

The Contractor shall implement and comply with OPSEC requirements in accordance with Air Force Instruction 10-701, Operations Security and applicable DoW guidance. The Contractor shall ensure personnel understand and apply OPSEC principles and shall maintain familiarity with the organization’s Critical Information and Indicator List (CIIL). The Contractor shall protect all indicators and vulnerabilities from unauthorized disclosure in accordance with established countermeasures and program requirements.

The Contractor shall ensure personnel complete all required OPSEC training, including initial, annual, and event-driven training, as directed by the OPSEC Program Manager. The Contractor shall perform all OPSEC-related activities in accordance with Department of War (DoW), Department of Defense Directive (DoDD) 5205.02E, DoD Operations Security Program; DoD Manual (DoDM) 5205.02, DoD Operations Security Program Manual; Chairman of the Joint Chiefs of Staff Instruction (CJCSI) 3213.01D, Joint Operations Security; and Air Force Instruction (AFI) 10-701, Operations Security.

2.6.3. Controlled Unclassified Information (CUI)

The Contractor shall safeguard all information provided and marked as CUI via this contract IAW DoD Instruction (DoDI) 5200.48, Controlled Unclassified Information. For CUI processed or stored on contractor-owned systems, the Contractor shall also comply with safeguarding requirements in 32 CFR § 2002, DFARS clause 252.204-7012, Safeguarding Covered Defense Information and Cyber Incident Reporting, and applicable Cybersecurity Maturity Model Certification (CMMC) assessments per Title 32 CFR § 170.3, Applicability. If the Contractor generates any CUI information, it shall protect and disseminate that information per DoDI 5200.48. The Contractor shall monitor CUI for aggregation and compilation based on the potential to generate classified information, immediately reporting any potential classification to the CO and the COR. Furthermore, the Contractor shall safeguard unclassified nonpublic information by applying network security requirements as defined in DoDI 8582.01, Security of Non-DOD Information Systems Processing Unclassified Nonpublic DOD Information.

2.6.4. Special Access Programs (SAP)

Access to SAP and Alternative Compensatory Control Measures (ACCM), in accordance with Department of Defense Manual (DoDM) 5200.01 Volume 3, DoD Information Security Program: Protection of Classified Information is required. The Contractor’s assigned personnel shall have been granted a final TS security clearance with eligibility for access to SCI and have previous experience working Special Access Programs (SAPs). All personnel are required to submit a SAP Pre-Screening Questionnaire (PSQ) in accordance with DoDM 5205.07 V2, SAP Security Manual to the Government Program Office. Personnel may be required to consent to and successfully complete a Government Counterintelligence Scope Polygraph. Requests for waivers of SAP experience must be submitted in writing; the Contracting Officer will provide a decision on the request within six (6) working days. Government security officers will determine whether prospective personnel meet the personnel security requirements for any task.

2.6.5. Personnel Security Program

The Contractor shall establish and maintain a personnel security program to support the contract. The Contractor’s assigned personnel shall establish and maintain eligibility for access to TS SCI and participate in the Government Counterintelligence Scope Polygraph Program. Government security officers will determine whether the Contractor’s personnel meet the personnel security requirements for the tasks under this contract; no costs will be reimbursed related to providing personnel who fail to meet the security requirements.

2.6.6. Non-Disclosure Agreements (NDA)

The Contractor’s assigned personnel shall complete and sign Non-Disclosure Agreement(s) (SF-312) regarding protection of sensitive Government and third-party Contractor information.

2.6.7. Communications Security (COMSEC) Monitoring

Telecommunications networks are continually subject to interception by unfriendly intelligence organizations. All communications within DoD organizations are subject to COMSEC review. The Government may conduct COMSEC monitoring and recording of electronic or voice communications originating from or terminating at DoW organizations at any time. The Contractor shall ensure all assigned personnel are aware that any time they communicate to or from a Government facility, they are subject to COMSEC procedures. The Contractor shall ensure wide and frequent dissemination of the above information to all employees dealing with Government information.

2.6.8. Counterintelligence (CI) Cooperation

The Contractor shall comply with all CI policies and procedures applicable to this contract. The Contractor shall ensure all assigned personnel attend and complete all Government-mandated CI briefings, awareness training, and reporting requirements, including initial, recurring, and event-driven CI engagements.

The Contractor shall ensure personnel understand their responsibility to protect sensitive information and to report suspicious contacts, activities, or indicators in accordance with Government CI guidance. The Contractor shall support Government CI activities, including interviews, debriefings, and reporting requirements, as directed.

2.7. Manpower Reporting

In accordance with RFO 52.204-14, Service Contract Reporting Requirements, the Contractor shall report all Contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract via a secure data collection site. The Contractor shall fill in all required data fields at the data collection site. Use the following web address: www.sam.gov.

Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, the Contractor shall report all data no later than October 31 of each calendar year. Contractors may direct questions to the System for Award Management (SAM) help desk.

2.8. Documentation

The Contractor shall make all information and documentation generated or maintained (to include Government-furnished documents) by this contract available for Government review upon request for the duration of the contract. The Contractor shall generate and maintain all such documentation in an electronic, editable (where appropriate) format. Contractor-generated format is acceptable, unless otherwise noted by this PWS.

The Contractor shall provide responses to requests for information. These requests are in addition to Deliverable submissions and other documentation that is available for review by request. Requests may cover the range of activities under this PWS.

2.8.1. Documentation Rights

The Government has unlimited rights to data for all deliverables developed under this PWS. The Contractor shall not use any materials pertaining to this contract for business development or any other Contractor purposes; however, the Contractor is authorized to include summary performance information in proposals to be submitted to the Government to satisfy past performance information requirements.

All products developed and produced by the Contractor in the performance of this PWS are the property of the Government, and this could include software, electronic files, hard copy documents, etc.

2.8.2. Government Data

The Contractor shall request Government approval prior to the use of any proprietary data or software tools to fulfill the requirements of this contract. The Government will provide the Contractor access to information required to accomplish assigned tasks commensurate with security clearance and on a need-to-know basis. The Contractor shall not retain classified or unclassified material generated or received under this contract after the contract ends without approval of the Contracting Officer.

2.9. Performance Evaluation

Contractor performance is subject to Government surveillance to ensure PWS compliance. The Contractor shall comply with the following:

Access. The Contractor shall permit the CO or authorized representative access to all work areas, records, and data used in the performance of the contracted services. The Contractor shall provide support, and not interfere with the CO, COR, state, federal, and other designated personnel in the performance of their official duties. The Contractor shall provide access as soon as possible, but not to exceed one (1) workday after the request.

Non-conformance. The Contractor shall identify root causes of non-conformances and shall control them through analysis, corrective actions, and preventive actions. The Contractor shall focus on eliminating the cause to prevent reoccurrence. The Contractor shall maintain records of non-conformities and actions taken. The Contractor shall correct and provide responses to all Government-identified non-conformances IAW time frames specified by the CO. There are two types of non-conformances: Minor and Major.

Minor Non-conformance. A Minor Non-conformance is a non-conformance, which by itself does not adversely impact mission, safety of personnel and equipment, performance (quality), schedule (delivery), or cost. A Minor Non-conformance does not normally increase risk to the Government. Minor Non-conformances are typically low risk and are communicated through a Corrective Action Request (CAR) notice. First notices are issued for any identified non-conformance, second notices are issued for repeat non-conformances or failing to correct issues within a reasonable amount of time. Upon receipt of a non-conformance notification (first or second notice), the Contractor shall complete applicable sections and return it to the CO within time constraints directed by the CO in the notice. A formal corrective action plan may not be required for minor CAR notices.

Major Non-conformance. A Major Non-conformance is a non-conformance that adversely impacts (or has the potential to impact) mission, safety of personnel and equipment, performance (quality), schedule (delivery), or cost. A Major Non-conformance may also be a significant number of recurring non-conformances, which is an indication of inadequate preventive measures or actions and lowers the Government’s confidence that the Contractor can provide quality services on time and within costs. The CO will communicate Major Non-conformances using the CAR notice and will include a suspense date for the Contractor’s Corrective Action Plan. As a minimum, the Contractor’s Corrective Action Plan shall address:

• Actions taken to fix the immediate problem

• Root cause analysis of the problem to determine cause

• Corrective action on the cause of the problem

• Actions taken to prevent recurrence

2.10. Materials and Other Direct Costs (ODC)

In the event that the Contractor is required to purchase reimbursable items with a unit acquisition cost up to $500, such purchases shall be submitted for approval by the COR prior to actual purchase. Items with a unit acquisition cost greater than $500 shall require prior COR and CO approval. Purchases shall not be broken up in order to meet this threshold. Requests for approval must include a clear technical justification, cost breakdown, and confirmation that existing government-furnished property (GFP) cannot fulfill the requirement.

Any non-consumable, tangible property purchased under this provision shall be classified as Contractor Acquired Property (CAP). In accordance with FAR 52.245-1, title to these items shall vest with the Government upon vendor delivery. The Contractor shall immediately record all CAP in their property management system and report these items to the Government. Upon contract completion, the Contractor shall request disposition instructions for all CAP from the Contracting Officer. (CDRL A007 – CAP/GFP Purchase Approval Request and Property Reporting

3. Performance Requirements

3.1. General Support

3.1.1. Transition

The Contractor shall follow the transition plan submitted as part of the proposal and keep the Government fully informed of status throughout the transition period. Throughout the phase-in/phase-out periods, it is essential that attention be given to minimize interruptions or delays to work in progress that would impact the mission. The Contractor must plan for the transfer of work control, delineating the method for processing and assigning tasks during the phase-in/phase-out periods. (CDRL A005 – Transition Plan)

3.1.2. STARCOM Directed Meetings/Events

Contractor personnel shall attend STARCOM newcomer orientation, all calls, and other major organizational related STARCOM meetings deemed necessary by the STARCOM and/or Delta Commander. NDA’s for these meetings shall be used as required.

The Contractor shall present a kick-off meeting to describe cost, schedule, and performance requirements within 10 days of performance start. The briefing shall include a description of deliverables (content, due date), as well as key personnel roles and responsibilities.

3.1.3. Work Schedule & Operations

Work Schedule and Operations Plan. The Contractor shall recruit, retain, and sustain a qualified workforce capable of performing all requirements of this contract, including personnel with specialized multi-domain space and cyber expertise and the required TS/SCI clearance and SAP eligibility. The Contractor shall maintain staffing strategies sufficient to minimize turnover, preserve continuity of operations, and prevent degradation of performance during normal operations, exercises, surge periods, and other high-tempo mission requirements.

The Contractor shall provide and maintain staffing, recruiting, and retention approaches capable of supporting both baseline day-to-day operations and increased operational demands during exercises, contingencies, and other Government-directed surge events. Surge support shall be accomplished without unacceptable degradation to ongoing mission performance.

The Contractor shall support performance during extended shifts, after-hours operations, weekend support, and other high-ops tempo periods required for exercise execution or mission support. (CDRL A014 – Mission Resource Plan)

3.1.4. Mission Support

The Contractor shall support the development, coordination, and implementation of policies, processes, procedures, and Live, Virtual, and Constructive (LVC) initiatives. The Contractor shall perform the following mission support requirements:

The Contractor shall coordinate mission support activities across 392 CTS functional areas and shall integrate inputs from subordinate elements to support event planning and execution. The Contractor shall identify, track, and resolve resourcing conflicts and shall provide recommendations to Government leadership on budgetary, manpower, and programmatic issues.

The Contractor shall support the preparation, coordination, and submission of award, decoration, and performance documentation for mission support personnel, as directed by the Government.

The Contractor shall develop, draft, and coordinate organizational guidance, including policies, processes, and procedures. The Contractor shall ensure all guidance aligns with higher headquarters direction and mission requirements.

The Contractor shall review mission support processes and procedures and shall recommend updates to improve efficiency, compliance, and mission effectiveness.

The Contractor shall coordinate mission support activities with internal and external stakeholders and shall prepare decision-support information for Government leadership. The Contractor shall document and elevate issues, risks, and recommendations through appropriate channels.

The Contractor shall coordinate research, development, acquisition, and testing activities with DMOC-S stakeholders and acquisition organizations, including the Space Systems Command (SSC), Operational Test and Training Infrastructure (OTTI). The Contractor shall support integration of LVC capabilities to meet mission requirements and shall assist with transition of capabilities into operational use through established processes.

The Contractor shall analyze organizational structures and mission requirements and shall provide recommendations to improve organizational alignment and mission execution.

The Contractor shall coordinate with facility managers and technical organizations to identify and support technical and operational requirements. The Contractor shall assist in validating requirements for secure, reliable, and interoperable information technology systems and shall support Configuration Management (CM) program execution.

The Contractor shall support Government oversight of contractor performance by providing analysis, documentation, and recommendations. The Contractor shall coordinate with contracting officers and program managers to identify and resolve performance, resource, and management issues.

The Contractor shall support JNTC certification and accreditation activities to sustain DMOC-S and SPACE FLAG participation in Joint funding and to enable Service, Joint, and coalition training objectives.

The Contractor shall provide technical expertise to the government in support of budget planning and execution activities and budget execution tracking to ensure resources support mission requirements. (CDRL A009 – M&S Accreditation Report)

Distributed Mission Operations Center – Space (DMOC-S) The Contractor shall operate, maintain, and sustain M&S enclaves (Space Warfighter Operational Readiness Domain (SWORD) which is the physics-based space M&S exercise platform and is currently available for large scale exercises) to train joint warfighters to meet combat readiness. SWORD is a system that is currently comprised of the Space Warfighting Analysis, Readiness, and Mission Planner (SWARM) tool providing Orbital Warfare (OW), Space Domain Awareness (SDA), and Satellite Control Network (SCN) capabilities, Paladin: Electronic Warfare (EW) simulation, and SBIRS SST for Missile Warning (MW).

The Contract shall operate, maintain, and sustain DMOC-S capabilities and associated Command, Control, Computer, and Communications (C4I) systems to support training, exercises, mission rehearsal, and contingency operations. The 392 CTS serves as the central focal point for the development, scheduling, and execution of the USSF DMOC-S M&S training architecture supporting advanced training, exercises, and mission rehearsal activities.

The 392 CTS integrates DMOC-S capabilities with joint, service, and allied warfighting systems and delivers space M&S information to training audiences worldwide through terrestrial networks and satellite communications.

The Contractor shall develop, maintain, and submit deliverables that support the operation, sustainment, and integration of DMOC-S M&S capabilities and associated C4I systems. The Contractor shall ensure all deliverables are complete, accurate, and submitted within required timelines.

The Contractor shall provide personnel with demonstrated expertise in missile warning, Electronic Intelligence (ELINT), Signals Intelligence (SIGINT), and Communications Intelligence (COMINT) capabilities; specialized M&S applications; operational radio frequency (RF) communications; satellite ground systems; project management; and systems administration required to operate, maintain, and sustain DMOC-S capabilities.

The Contractor shall support the increasing demand for DMOC-S M&S capabilities across Combatant Command (CCMD), Joint, and Service exercises by providing subject matter expertise and operational support. The Contractor shall deploy personnel, as required, to support global exercise locations and shall configure communications, integrate systems, and coordinate dynamic M&S injects to ensure continuous and accurate data flow between DMOC-S and supported exercise environments.

The Contractor shall provide on-site Global Positioning System (GPS) Environment Generator (GEG) support. The Contractor shall install software updates, conduct system testing, develop scenarios, support event planning, and execute GEG support during exercises and mission activities.

The Contractor shall operate, maintain, sustain, and upgrade DMOC-S communication systems, computer hardware and software, and C4I infrastructure. The Contractor shall establish, configure, and maintain system interfaces required to operate across exercise networks and domains. The Contractor shall monitor system performance and adjust configurations to meet mission requirements and changes in operational conditions.

The Contractor shall support the integration of new and emerging M&S capabilities provided by the Government. The Contractor shall test, coordinate, and operate these capabilities with designated mission partners. The Contractor shall achieve operational proficiency prior to execution following Government-provided training, funding, and onboarding timelines.

The Contractor shall provide full-time exercise and M&S support to the 505th Command and Control Wing (CCW) at Field, Florida. The Contractor shall establish and maintain a direct interface between 392 CTS and the 505 CCW and shall support Joint Exercise Life Cycle (JELC) events. The Contractor shall enhance mission support by reducing travel requirements, increasing responsiveness to CCMD and Service exercise demands, and providing surge capability for 24-hour operations during large-scale exercises.

The Professional Planning & Control Force (PPCF) Contractor shall support DMOC-S mission planning, integration, execution, and assessment activities. The PPCF Contractor shall develop, maintain, and administer mission planning databases, modeling and simulation environments, C4I systems, communications architectures, and operational mission systems required to support DMOC-S operations, exercises, and training events.

The PPCF Contractor shall support integration of Intelligence, Joint Special Technical Operations (IJSTO), ACCM, and SAP/Special Access Required (SAR) capabilities into DMOC-S events as directed by 392 CTS. The PPCF Contractor shall coordinate system configurations, network requirements, mission environment preparation, and operational integration activities necessary to support approved DMOC-S objectives. (CDRL – A008 M&S Accreditation Plan, CDRL A009 – M&S Accreditation Report)

3.3. Professional Planning and Control Force (PPCF)

The 392 CTS PPCF provides exercise development, planning, coordination, and execution support for 392 CTS Polaris Hammer and Component Field Command (C-FLDCOM) exercises. PPCF serves as the primary exercise planning element responsible for integrating exercise objectives, training audiences, scenarios, and operational requirements into executable exercise plans that support United States Space Force readiness and force development objectives.

The Contractor shall provide development, planning, coordination, and execution support for Polaris Hammer and C-FLDCOM-sponsored exercises, wargames, demonstrations, and training events in accordance with Space Force Instruction (SFI) 10-204, Exercise Program. Support includes exercise design, planning conferences, requirements development, realistic scenario development, operational problem sets, event sequences that support approved training objectives and readiness requirements, exercise documentation, event execution, and post-exercise assessment activities.

The Contractor shall maintain readiness to support exercises listed in the USSF SEP, emerging SecWar, CJCS, and CCMD requirements, as well as formal requests for support in JTT.

The Contractor shall identify exercise support requirements, coordinate exercise resources, and assist 392 CTS in preparing formal requests for support when participation from external organizations is required.

The Contractor shall develop and maintain databases supporting 392 CTS M&S and C4I systems, identify required communications networks and system configurations, and develop space-related scenarios and event sequences that meet defined training objectives.

The Contractor shall integrate Intelligence, Joint…