Draft PWS Shuttle Transportation Services_20 Oct 2026.docx

PERFORMANCE WORK STATEMENT

SHUTTLE TRANSPORTATION SERVICE TO/FROM SAN JUAN VA MEDICAL CENTER, SAN JUAN, PR

1.0 Introduction. This is a non-personal services Blanket Purchase Agreement (BPA) to provide “Shuttle Transportation Services within approximately a 1.8-mile radius of the San Juan VA Medical Center”. The government shall not exercise any supervision or control over the BPA service providers performing the services herein. Such BPA service providers shall be accountable solely to the BPA Holder who, in turn, is responsible to the government. The BPA Holder shall provide all personnel, equipment, supplies, facilities, transportation, materials, supervision, and other items and non-personal services necessary to perform the required service at VACHS as defined in this Performance Work Statement (PWS), section three (3.0), except for those items specified as Government-furnished property and services. The BPA Holder shall perform to the standards of this PWS.

1.1 Scope. The purpose of this BPA is to provide Shuttle Transportation Services for VA beneficiaries and employees within the San Juan VA Medical Center. The BPA Holder shall perform these requirements in accordance with this PWS, local, state, and federal laws and regulations, and Veteran Affairs (VA) regulations. In the event of conflict between regulatory guidance, the most stringent requirement shall apply.

2.0 General Requirements. This section describes the general requirements for this effort. The following sub-sections provide details of various considerations for this effort.

2.1 Non-Personal Services. The Government shall neither supervise BPA Holder employees nor control the method by which the BPA Holder performs the required tasks. Under no circumstances shall the Government assign tasks to, or prepare work schedules for, individual BPA Holder employees. It shall be the responsibility of the BPA Holder to manage its employees and to guard against any actions that are of the nature of personal services or give the perception of personal services. If the BPA Holder believes that any actions constitute, or are perceived to constitute personal services, it shall be the BPA Holder’s responsibility to notify the Contracting Officer (CO) immediately.

2.1.1 Type of Agreement. The Government will award a Blanket Purchase Agreement (BPA).

2.1.2 Period of Performance. The period of performance for this effort will be a five-year ordering period. In addition, the resulting BPA will have an additional option to extend the services for up to six (6) months at the government’s discretion in accordance with the Revolutionary FAR Overhaul (RFO) Clause 52.217-8, Option to Extend Services.

2.1.3 Location and Hours of Work. The BPA Holder shall provide shuttle services Monday through Friday, from 6:00 AM to 6:00 PM. During these hours, six (6) shuttle buses shall be assigned as follows:

a. Three (3) shuttle buses between the Metropolitan Bus Parking Lot (AMA 1) and the San Juan VA Medical Center.

b. One (1) shuttle bus between the Metropolitan Bus Parking Lot (AMA 2) and the San Juan VA Medical Center.

c. Two (2) shuttle buses between the Centro Médico Train Station/Centro Médico Hospital and the San Juan VA Medical Center.

2.1.3.1 There will be no interruption of service between lunch breaks. The BPA Holder shall continuously maintain three (3) shuttle buses serving AMA 1, one (1) shuttle bus serving AMA 2, and two (2) shuttle buses serving the Centro Médico Train Station/Centro Médico Hospital route during operating hours.

2.1.3.2 The exceptions are Federal Holidays, Good Friday, and/or when the government facility is closed due to local or national emergencies, administrative closings, or similar federal government-directed facility closings. The BPA Holder shall always maintain an adequate workforce and buses for the uninterrupted performance of all tasks defined within this PWS when the government facility is not closed for the above reasons.

2.1.4 Recognized Government Holidays. The BPA Holder is not required to work on the legal public holidays listed below and any additional holiday declared by Executive Order or Federal statute. Holidays occurring on weekends will be observed as directed by the published United States Office of Personnel Management (OPM) calendar.

2.2 Business Relations. The BPA Holder shall successfully integrate and coordinate all activities needed to execute the requirement. The BPA Holder shall manage the timeliness, completeness, and quality of problem identification. The BPA Holder shall provide corrective action plans, deliverables, timely identification of issues, and effective management of subcontractors, if any. The BPA Holder shall seek to ensure customer satisfaction and professional and ethical behavior of all BPA Holder personnel.

2.3 BPA Administration and Management

2.3.1 Performance/Progress Meetings will be held as necessary. There may be occasions when meetings will be called by either party to reconfirm mutual understanding and/or address deficiencies in the Quality Control (QC) system or procedures which may require corrective action by the BPA Holder. The BPA Holder Representative shall meet with the Program Manager and/or CO as required. A mutual effort will be made to resolve all problems identified. The BPA Holder Representative and the Program Manager shall sign the written minutes of these meetings.

2.3.1.1 Contracting Officer (CO). The CO is the only person authorized to direct changes in any of the requirements under this BPA, and, notwithstanding any provisions contained elsewhere in this BPA, said authority remains solely in the CO. In the event the BPA Holder effects any such change at the direction of any person other than the CO, the change will be considered to have been made without authority and solely at the risk of the BPA Holder. All BPA administration will be effected by the CO. Communications about contractual matters shall be addressed to the CO. No changes in/or deviation from the terms and conditions shall be made without a written modification to the BPA, executed by the CO authorizing such changes.

2.3.1.2 Program Point of Contact (PPOC). The PPOC is designated by the Government to perform technical oversight and monitor performance. The PPOC is not authorized to modify the BPA, change scope, obligate funds, or direct work outside the scope of the BPA. One or more PPOCs may be designated under this BPA.

2.3.2 BPA Holder Employees. The BPA Holder shall accomplish the assigned work by employing and utilizing qualified personnel with appropriate combinations of education, training, and experience. The BPA Holder shall match personnel skills to the work specified herein. The BPA Holder shall ensure the labor categories/occupation codes as defined by the Department of Labor are aligned to those tasks delineated in this PWS. The BPA Holder shall comply with the minimum rates established in the applicable wage determination for this service. The BPA Holder shall provide the necessary resources and infrastructure to manage, perform, and administer the BPA.

2.3.2.1 Identification. All BPA Holder personnel shall be identified as a BPA Holder (i.e., badge, company logo, or uniform). All BPA personnel are required to identify themselves such that they avoid creating an impression in the minds of members of the public that they are Government officials.

2.3.3 Key Personnel. The BPA Holder shall provide a single point of contact to administer this BPA. All key personnel shall have means of verbal and e-mail communication with the Program Manager. Key personnel and alternates must be able to communicate fluently in English both verbally and in writing.

2.3.4 BPA Holder Qualification. Each BPA Holder’s vehicle that is above 10,000 lbs. and that accommodates 8 or more passengers shall have a registration number from the US Department of Transportation (USDOT) and a franchise issued by the Puerto Rico Transportation and Other Public Services Bureau. The BPA Holder shall maintain all permits, operating authorities, registrations, licenses, and certifications required by the Commonwealth of Puerto Rico and the Puerto Rico Transportation and Other Public Services Bureau throughout the ordering period.

2.3.5 Personnel Qualification. BPA Holder personnel shall be trained and certified to provide the services requested under this PWS. BPA Holder must ensure that personnel are trained to operate vehicles and equipment safely; properly assist individuals with disabilities in a respectful, courteous way; and recognize that individuals with disabilities have different abilities and needs requiring different types of assistance. BPA Holder personnel shall receive training on assisting passengers with disabilities, wheelchair securement procedures, lift/ramp operation, and passenger sensitivity and awareness. The BPA Holder shall maintain training records and provide them to the Government upon request.

2.3.5.1 Driver. Each assigned driver shall have a valid category 8 or above driving license issued by the Commonwealth of Puerto Rico. In addition, each driver shall have a commercial operator license issued by the Puerto Rico Transportation and Other Public Services Bureau. Drivers shall maintain a valid medical examiner's certificate when required by applicable Federal Motor Carrier Safety Administration (FMCSA) or Commonwealth of Puerto Rico regulations.

2.3.5.2 BPA Holder personnel shall wear appropriate professional uniform. Appropriate and professional is defined as practical, clean, and neat at all times. Undergarments should not be visible through or show outside of outer clothing. Shoes should be closed-toe and allow the employee to respond to any type of emergency. It is the BPA Holder’s responsibility to foster confidence and trust in VA beneficiaries, visitors, and employees through professional behavior and appearance. BPA Holder personnel performing services shall, at all times, meet the qualifications specified in this BPA, as well as any qualifications required by Federal, State, and local government.

2.3.5.3 Within seven days after receipt of award notification, the BPA Holder shall provide evidence of required training, certifications, licenses, and any other qualifications required for this BPA. The initial documentation shall be provided to the PPOC prior to the commencement of performing any services under this BPA.

2.3.5.4 During the period of performance, if the BPA Holder proposes to add-on or replace personnel to perform services, the BPA Holder shall submit the required evidence of training, certifications, licensing, and any other qualifications to the PPOC. At no time shall the BPA Holder utilize add-on or replacement personnel to perform services who do not meet the personnel qualifications of this BPA.

2.3.6 Standards of Conduct. BPA Holder’s personnel conduct shall not reflect discredit upon the Government. The BPA Holder shall ensure that personnel present a professional appearance. The BPA Holder’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substances. The BPA Holder is responsible for ensuring that any BPA Holder employees providing services under this BPA conduct themselves and perform services in a professional, safe, and responsible manner. The BPA Holder shall remove, from the job site, any employee for reasons of misconduct or security. The BPA Holder shall ensure employee conduct complies with 41 U.S.C. 423, Procurement Integrity. The BPA Holder shall also ensure that no BPA Holder employees conduct political-related activities or events on VACHS facilities.

2.3.7 BPA Holder personnel and property shall be subject to search and seizure upon entering and leaving the confines of VACHS facilities. The BPA Holder shall be responsible for assuring that all personnel authorized to perform work under this BPA obtain facilities’ access as required. BPA Holder access to the VA facilities will be exclusively for work in connection with this BPA. Refusal to comply with security screening requirements may result in denial of access to VA property.

2.3.8 BPA Holder is responsible for the supervision of all their employees while on government property. It is the BPA Holder's responsibility to assure compliance with this PWS and requirements referenced in this BPA. Provisions provided in the PWS are not intended to relieve the BPA Holder of this responsibility.

2.3.9 In performance of this BPA, the BPA Holder shall follow Veterans Affairs Central Office (VACO) Directive 7710, Occupational Safety and Health, for safe work practices and take such safety precautions as the Safety Officer or designee may determine to be reasonably necessary. The BPA Holder shall comply with VACHS smoking policy, which designates all space as non-smoking areas.

2.4 Injury or Accident Reporting. The BPA Holder shall maintain an accurate record of accidents resulting in injury or death and accidents resulting in damage to government property, supplies, and equipment.

2.5 Environmental Requirements. The BPA Holder shall comply with all federal, state, local, and facility environmental laws, rules, and plans.

2.6 Physical Security. The BPA Holder shall protect existing buildings, facilities, utilities, and equipment during the working period and will be responsible for any damages resulting from operation and/or execution of this BPA.

2.7 Liability and Responsibility for Damaged Property.

2.7.1 Damage to Government Property. The BPA Holder shall be held responsible for cleaning up all spillage and/or leakage at no additional cost to the government. The BPA Holder shall be held liable for damage or destruction of Government property (e.g., buildings, vehicles, sidewalks, fences, etc.) caused by the BPA Holder, BPA Holder personnel, or representatives of the BPA Holder in the performance of services on this BPA. The BPA Holder shall submit their damage report to the PPOC within 24 hours of damage and shall include the repairs and corrective action plan, as applicable. If the BPA Holder fails to take the required corrective action, the government retains the right to exercise other rights or remedies available to the CO.

2.7.2 Damage to Privately-Owned Property. The BPA Holder shall be held liable for damage or destruction of privately owned property (e.g., privately owned vehicles), as defined in this PWS, caused by the BPA Holder, BPA Holder personnel, or representatives of the BPA Holder in the performance of services in this BPA. The BPA Holder shall take corrective action within 5 working days to repair damages or replace destroyed property.

2.7.3 The BPA Holder shall maintain personal and automobile liability, and property damage insurance, as prescribed by the laws of the Commonwealth of Puerto Rico and in accordance with FAR 52.228-5 and VAAR 852.228-71. Evidence of coverage is required before commencing work under this BPA (copy of Certificate of Liability), and it may not be changed or cancelled without thirty calendar days prior written notice to the PPOC. Workers’ compensation and employer’s liability coverage will conform to applicable State law requirements for the service defined, whereas general liability and automobile liability of comprehensive type shall, in the absence of higher statutory minimums, be required in the amounts per vehicle used of not less than $200,000 per person and $500,000 per occurrence for bodily injury and $20,000 per occurrence for property damage and $500,000 per occurrence for general liability.

2.7.4 Damage Reports. The BPA Holder shall submit damage reports to the CO and designated representative within 24 hours of damage or destruction to government property or privately owned property caused by the BPA Holder, BPA Holder personnel, or representatives of the BPA Holder. The damage report shall detail the facts and the extent of damages or destruction and the corrective action taken by the BPA Holder to repair damages or replace destroyed property.

2.8 Influenza vaccine.

2.8.1 “Flu Shot” is mandatory for all VHA employees, contractors, and BPA Holders as per VHA Directive 1192.01. The BPA Holder shall provide a list of employees under BPA performance with their vaccination compliance. This requirement is to be submitted annually. Employees and Contractors who are not vaccinated as per authorized exclusions on VHA Directive are to be documented as such and are always required to wear a healthcare face mask while on VHA premises.

2.9 Addition and/or removal of services. The Government reserves the right to add and/or remove routes, stops, facilities, and services under this BPA. All changes, if required, will be executed through a written supplemental agreement in accordance with FAR 52.212-4(c). Any BPA modification and task order must be within the general scope of this BPA and will not fundamentally alter the nature of the BPA.

2.9.1 Services required during emergency operations, contingency events, or special Government requirements may be ordered through the Contracting Officer.

3.0 Performance Requirements. The following section specifies the Performance Objectives and Performance Elements for the BPA. The BPA Holder shall provide transport for VA Beneficiaries and their escort, VA Employees, and service dogs. The proposed waiting time for passengers shall not exceed 20 minutes during normal operating hours.

3.1 Routes. The service routes will be in accordance with paragraph 2.1.3 of this PWS.

3.2 BPA Holder equipment, vehicles and inspection. The BPA Holder shall maintain vehicles clean and in good repair, in accordance with manufacturer's instructions and specifications, at all times during the performance of this BPA. Each bus shall have a capacity to transport 20-24 passengers. Larger vehicles are not permitted due to roadway and facility access limitations. Vehicles shall be operated in accordance with the laws, ordinances, and regulations of the Commonwealth of Puerto Rico. However, if a regulation of the Federal Motor Carrier Safety Administration imposes a higher standard of care than that law, ordinance, or regulation, the Federal Motor Carrier Safety Administration regulation must be complied with. The BPA Holder is responsible for ensuring that all drivers follow all applicable laws and regulations at all times. VA will not be responsible for any violation of state or local traffic laws.

3.2.1 All vehicles in use shall be checked at the beginning of each shift to ensure that the following parts, equipment, and accessories are in safe operating condition and free of apparent damage that could cause failure while in use: brakes; emergency stopping system (brakes); tires; horn; steering mechanism; coupling devices; seat belts; operating controls; and safety devices. All defects shall be corrected before the vehicle is placed in service. These requirements also apply to equipment such as lights, reflectors, windshield wipers, fire extinguishers, etc., where such equipment is necessary and/or required by applicable laws and regulations.

3.2.1.1 To be considered serviceable, a vehicle must have addressed any issues identified during driver inspections. Deficiencies affecting safety are not acceptable regardless of vehicle age, mileage, use, or other characteristics.

3.2.1.2 Replacement Vehicles. The BPA Holder shall have sufficient buses with the required equipment listed in this PWS for backup of regularly assigned vehicles to ensure performance of BPA requirements in the event of scheduled maintenance, breakdowns, and/or other equipment problems. Replacement vehicles shall be available in VACHS within 45 minutes. Replacement vehicles shall comply with all the specifications listed in this PWS. Failure to provide a replacement vehicle within 45 minutes may constitute a service deficiency.

3.2.1.3 The VA reserves the right to inspect BPA Holder's equipment and vehicles or require documentation of compliance with BPA specifications, and State laws, rules, regulations and guidelines governing transportation vehicles. VA inspections of BPA Holder equipment will not constitute a warranty that the BPA Holder's vehicles and equipment are properly maintained.

3.2.1.4 The VA reserves the right to restrict the BPA Holder's use of equipment and vehicles that are not in compliance with BPA requirements. The restriction of such equipment and vehicles shall not relieve the BPA Holder from performing in accordance with the strict intent and meaning of the BPA and without additional cost to the VA.

3.2.1.5 At no time will the BPA Holder leave vehicles on VA premises unless a pick-up or delivery is in process.

2. Wheelchair Accessibility. All shuttle buses must have capability for wheelchairs. Lifts must have a minimum design load of 600 pounds and lift platforms must accommodate a wheelchair measuring 30 inches by 48 inches. There must be sufficient turning and maneuvering space for wheelchairs. Handrails and stanchions (vertical rails) in the vehicle must be accessible. All vehicles utilized under this BPA shall comply with the accessibility requirements of the Americans with Disabilities Act (ADA), including the accessibility standards set forth in 49 CFR Parts 37 and 38. Vehicles shall maintain fully operational wheelchair lifts or ramps, wheelchair securement systems, priority seating signage, and other accessibility features required by applicable regulations.

3.2.3 Communication. Drivers shall have reliable communication capability to communicate with their supervisor and the PPOC in case of emergencies, spills, or other incidents.

3.2.4 Fire Extinguishers. All vehicles shall be equipped with safety equipment for use in an emergency, including a charged fire extinguisher, that is properly mounted near the driver's seat, with signs indicating the location of such equipment.

3.2.5 Good Illumination inside cabin. Stepwells and doorways of vehicles must be illuminated. Doors and steps need slip-resistant surfaces. All step edges, thresholds and the boarding edge of ramps or lift platforms shall have a band of color(s) running the full width of the step or edge which contrasts with the step tread and riser, or lift or ramp surface, either light-on-dark or dark-on-light.

3.2.6 Air conditioner. All vehicles shall have a fully functional air conditioner.

3.2.7 Working seatbelts. All vehicles shall have fully functional seatbelts and occupants shall always wear seat belts (when provided) while the vehicle is in operation.

3.3 Each vehicle shall contain sign(s) which indicate that seats in the front of the vehicle are priority seats for persons with disabilities, and that other passengers should make such seats available to those who wish to use them. At least one set of forward-facing seats shall be so designated.

3.4 Assistance to Passengers. Drivers shall provide reasonable assistance to passengers with disabilities, including boarding, exiting, wheelchair securement, and mobility device assistance, in accordance with applicable ADA requirements.

3.5 Monthly report. The BPA holder shall provide a Monthly Route Performance Report. The report shall include at a minimum:

a. Number of trips

b. Service interruptions

c. Vehicle substitutions

d. Accidents/Incidents

e. Customer complaints

4.0 Performance Requirements Summary (PRS) Matrix

4.1 The BPA Holder service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success. The government expects the BPA Holder to perform at a minimum the identified acceptable levels throughout the life of the BPA, and the BPA Holder’s performance shall be given significant consideration when evaluating recommendations for future government contracts, BPA, and/or awards.

4.2 Method of Surveillance: The Government performs surveillance to determine if the BPA Holder exceeds, meets, or does not meet these standards. The Government shall use these standards to determine BPA Holder performance and shall compare BPA Holder performance to the Acceptable Quality Level (AQL). Surveillance methods may include: random, planned, 100% inspections, and/or customer complaints.

of observations during a month.

of observations during a month.

of observations during a month.

4.3 Quality Assurance. The Government will evaluate the BPA Holder’s performance under the BPA, IAW the PRS Matrix. The Government retains the right to inspect and test all services called for by the BPA. The Government will perform inspections and tests in a manner that will not unduly delay the work. If any of the services performed do not conform to the BPA requirements, the Government may require the BPA Holder to perform the services again in conformity with BPA requirements, at no increase in the BPA amount.

4.4 Whenever the PPOC notifies the BPA Holder of any deficiencies detected in the work performed, the BPA Holder shall provide a corrective action plan within 5 days, or as otherwise authorized by the PPOC, after the notification in writing by the PPOC without affecting the regularly scheduled work.

4.5 Upon satisfactory completion by the BPA Holder and acceptance by the PPOC of the work completed by the BPA Holder in accordance with this Performance Work Statement, payment will be approved. Failure to complete the work stated in this PWS may result in unfavorable Contractor Performance Assessment Reporting System (CPARS) ratings and/or remedies available under the BPA and applicable law.

4.6 Quality Control. The BPA Holder shall maintain an effective Quality Control Program to ensure services are performed IAW this PWS. The purpose of this program is to identify, prevent, and ensure non-recurrence of defective services. At a minimum, the program shall include the following:

a. The name(s) of the individual(s) who will perform the services described in the BPA.

b. A checklist used in the inspection and performance verification during transportation services provided under this BPA.

c. A schedule of the dates programmed for the service requested.

d. A system for identifying and correcting deficiencies in the quality of services before the level of performance becomes unacceptable and/or the PPOC identifies the deficiencies.

e. In addition to providing the documentation at the end of each service, the BPA Holder is responsible for maintaining the required documents of all the services conducted by the BPA Holder and the corrective actions taken. All documentation shall be made available to the Government during the term of the BPA.

5.0 Deliverables

6.0 Related Documents

6.1 Definitions

CONTRACTING OFFICER (CO): A Contracting Officer is a government employee who has authority to enter into, administer, and/or terminate contracts, as well as make related determinations and findings on behalf of the Government. (Note: The only individual who can legally bind the Government.)

BLANKET PURCHASE AGREEMENT (BPA): A simplified, long-term procurement arrangement that establishes a pre-approved "charge account" with a qualified vendor to fill anticipated, repetitive needs for goods or services.

BPA Call: An individual order placed by a federal agency against an existing BPA.

BPA HOLDER: A supplier or vendor awarded a BPA to provide specific supplies or services to the Government. The term used in this BPA refers to the prime.

DEFECTIVE SERVICE: A service output that does not meet the standard of performance associated with it in the Performance Work Statement

DELIVERABLE: A tangible or intangible object produced as a result of the project that is intended to be delivered to a customer (either internal or external). Examples of a deliverable are a report, a document, a server upgrade, or any other building block of an overall project.

FISCAL YEAR: A period beginning on October 1 and ending September 30 of the consecutive calendar year. The fiscal year is designated by the calendar year in which it ends.

GOVERNMENT FURNISHED PROPERTY (GFP): All equipment, goods, and land possessed by the government and subsequently delivered or otherwise made available to the BPA Holder.

INSPECTION: Examining and testing supplies or services (including, when appropriate, raw materials, components, and intermediate assemblies) to determine whether they conform to BPA requirements

MATERIAL: Property that may be consumed or expended during the performance of a BPA, component parts of a higher assembly, or items that lose their individual identity through incorporation into an end-item. Material does not include equipment, special tooling, and special test equipment or real property.

NON-PERSONAL SERVICES: The personnel rendering the services are not subject, either by the BPA's terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the government and its employees.

OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): Government agency part of the US Department of Labor with the primary responsibility for administering the Occupational Safety and Health Act of 1970. This act has the purpose of preserving human resources.

PHYSICAL SECURITY: Actions that prevent the loss or damage of Government property.

PROPERTY: All tangible property, both real and personal.

QUALITY ASSURANCE (QA): A procedure or set of procedures taken by the Government to ensure that services acquired under government contracts and/or BPA conform to the contract’s/BPA’s quality and quality requirements.

QUALITY ASSURANCE SURVEILLANCE PLAN (QASP): A plan specifying the surveillance methodology used by the PPOC for surveillance of the BPA Holder’s performance.

QUALITY CONTROL (QC): Task performed by the BPA Holder to ensure excellence of the organization’s output.

SUBCONTRACTOR: One that enters into a contract with a prime contractor/BPA Holder. The Government does not have privity of contract with the subcontractor.

6.2 Acronyms

6.3 Applicable Directives and Publications

The following laws, regulations, policies, and procedures in effect on date of BPA issuance and all subsequent changes or updates apply:

29 CFR, Part 1910 Occupational Safety and Health Standards

29 CFR, Part 1926 Safety and Health Regulations for Construction

40 CFR Part 302 Protection of Environment, Designation, Reportable Quantities and Notification

49 CFR Part 37 Transportation Services for Individuals with Disabilities (ADA)

49 CFR Part 38 Americans with Disabilities Act (ADA) Accessibility Specifications for Transportation Vehicles

49 CFR Part 365 Rules Governing Applications for Operating Authority

49 CFR Part 368 Application for A Certificate of Registration to Operate in Municipalities in The United States on The United States-Mexico International Border or Within The Commercial Zones of Such Municipalities.

49 CFR Part 392 Driving of Commercial Motor Vehicles

49 CFR Part 396 Inspection, Repair, and Maintenance

ADA Americans with Disabilities Act of 1990, as amended

Regulation 7470 Regulation for the Commercial Transportation

Regulation 8963 Amendments to Regulation Number 7470 of March 4, 2008, as Amended, Better Known as Regulation for Commercial Transportation, From The Public Service Commission of Puerto Rico

FIPS PUB 201-2 Personal Identity Verification (PIV) of Federal Employees and Contractors

HSPD 12 Homeland Security Presidential Directive 12 Policy for a Common Identification Standard for Federal Employees and Contractor

OMB M-05-24 Office of Management and Budget (OMB) Guidance Implementation of Homeland Security Presidential Directive (HSPD) 12 – Policy for a Common Identification Standard for Federal Employees and Contractors

VACO Directive 7710 Occupational Safety and Health