Draft PWS Security Service Support.pdf

DRAFT

PERFORMANCE WORK STATEMENT (PWS)

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22 January 2015

PERFORMANCE WORK STATEMENT (PWS)

UNITED STATES SOUTHERN COMMAND (USSOUTHCOM)

FOR

SECURITY SERVICES SUPPORT

Part 1 General Information

1. GENERAL: This is a non-personal services contract to provide security service support to United States Southern Command (USSOUTHCOM). The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform Security Services Support as defined in this PWS except for those items specified as government furnished property (GFP) and government furnished services (GFS). The contractor shall perform to the standards in this contract.

1.2 Background: The United States Southern Command (USSOUTHCOM) is one of six

(6) regional Combatant Commands responsible for the command and control of all military operations worldwide. The Combatant Commander, USSOUTHCOM, headquartered in Doral, Florida, reports directly to the Secretary of Defense.

USSOUTHCOM’s Area of Responsibility (AOR) includes Central and South America, the Caribbean and the adjacent waters of the Pacific and Atlantic Oceans and the Gulf of Mexico. The mission of USSOUTHCOM is to conduct joint and combined full-spectrum military operations and support whole-of-government efforts to enhance regional security and cooperation. The contractor shall provide support to USSOUTHCOM’s mission as outlined in this PWS.

1.3 Objectives: The Contractor shall have the expertise, capability, and resources to effectively manage and oversee a sufficient, stable, and qualified workforce; and the resources to furnish all the following support services using a cost effective approach that enhances USSOUTHCOM’s ability to achieve its national defense mission.

• Security Service supports USSOUTHCOM’s mission by developing, implementing, and overseeing security management programs within the headquarters (HQ) and throughout USSOUTHCOM’s area of responsibility (AOR) as defined in 1.2 above. These programs are designed to protect the command’s people, information, property and operations from acts of espionage, sabotage, terrorism, workplace violence, and other criminal acts; as well as, acts of negligence affecting the command’s security posture.

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1.4 Scope: The scope of this contract covers the entire spectrum of non-inherently governmental services and solutions associated with supporting USSOUTHCOM as required by this Performance Work Statement (PWS). The contractor shall provide security service support operations such as, but not limited to, drafting and reviewing policy memos, plans, SOPs, conducting inspections, access control, and manning the Security Help Desk needed to support primarily at USSOUTHCOM Headquarters in Miami FL. It is foreseeable that changes in security requirements, software, and systems will occur during the performance period of this contract. The Contractor and their workforce must have the ability to successfully adapt to these changes and accomplish all performance requirements in a timely and responsive manner.

1.5 Period of Performance: The period of performance shall be a base period of eleven

(11) months from date of contract execution and four (4), twelve (12) month option years.

1.6 General Information:

1.6.1 Quality Control Plan (QCP): The Contractor shall develop, implement, and maintain a QCP and program to ensure all work described in this contract is performed at or above the standard defined in the Performance Requirements Summary (PRS). The QCP is developed by the contractor for its internal use to ensure that it performs and delivers high-quality service. The contractor’s QCP is the means by which the contractor ensures all work complies with the requirements of the contract. The QCP identifies and corrects potential and actual problem areas throughout the entire scope of the contract.

1.6.1.2 The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The QCP shall be submitted within thirty

(30) days of contract award. After acceptance of the QCP, the contractor shall receive the contracting officer’s (KO) acceptance in writing or any proposed changes to the QC procedures. The contractor shall submit QCP changes within five (5) days to the KO and Contracting Officer’s Representative (COR) for review and approval prior to implementation.

1.6.2 Quality Assurance (QA): The government shall evaluate the contractor’s performance under this contract in accordance with (IAW) the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed IAW the performance standards and contract quality requirements are met. Contract quality requirements” means the technical requirements in the contract relating to the quality of the product or service and those contract clauses prescribing inspection, and other quality controls incumbent on the contractor, to ensure the product or service conforms to the contractual requirements. It defines how the performance standards will be applied, the frequency of surveillance, the minimum acceptable defect rate(s), and deductions, if applicable.

1.6.3 Recognized Holidays: Contractor is not required to perform work on the following holidays:

New Year’s Day Labor Day

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Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

1.6.4 Hours of Operation: The contractor is responsible for conducting business between the hours of 0700-1730 Monday through Friday, except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor must, at all times, maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons.

1.6.5 Place of Performance: The work to be performed under this contract will be performed at HQ USSOUTHCOM, 9301 NW 33rd Street, Doral, FL 33172.

1.6.6 Type of Contract: The government will award a Firm Fixed Price contract with cost reimbursable CLIN for Other Direct Costs (ODC), which shall be for travel and other directly related cost.

1.6.7 Security Requirements:

1.6.7.1 Physical Security: The contractor shall be responsible for safeguarding all government equipment, information, and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured IAW Army Regulation (AR) 190-13, “The Army Physical Security Program.”

1.6.7.2 Personnel/Facility Security Clearance Requirements: The contractor shall have a valid facility clearance at time of award. Contractor personnel performing work under this contract must have an active personnel security clearance at the Top Secret (Interim Top Secret are acceptable) clearance based upon a Single Scope Background Investigation (SSBI) completed within the past five (5) years, and shall also be determined eligible for access to Sensitive Compartmented Information (SCI) level in the Joint Personnel Adjudication System (JPAS) at time of the proposal submission, and must maintain the level of security required for the life of the contract. The security requirements are IAW with the attached DD Form 254, “Department of Defense (DOD) Security Classification Specification”. The Contractor shall ensure that contractor employees and sub-contractor employees performing services under this contract comply with FAR 52.204-2, Security Requirements when the employee has access to information classified “Confidential,” “Secret,” or “Top Secret.” The Contract will ensure the employee complies with the Security Agreement (DD Form 441), including the National Industrial Security Program Operating Manual (DOD 5220.22-M), and any revisions to DOD 5220.22-M, notice of which has been furnished to the Contractor.

1.6.7.2.1 The contractor shall follow DOD Federal Acquisition Regulation Supplement (DFARS) clause 252.223-7004, Drug-free Work Force; and local USSOUTHCOM policies regarding drug testing. The contractor shall conduct drug tests, ensuring all top secret cleared contractor employees are tested at least once per year, each year of the contract, as well as when there is a reasonable suspicion that an employee uses illegal drugs. The drug testing shall be at the contractor’s expense. Positive drug test results shall be made available to both the KO and COR within 24 hours of known test results.

Records of drug testing shall be made available to the COR.

1.6.7.3 Background Checks: The Contractor shall ensure contractor employees and subcontractor employees performing services under this contract have passed a security check conducted by the State Police Department of their U.S. residence. Security checks that have been completed as part of a personnel security clearance background investigation, or a previous background check that was a condition of employment, meet this requirement. Documentation of these checks will be made available to the KO or COR upon request. The Government retains the right to exclude any employee from performance of duties under this contract if a background security check reveals an employee is a security risk. The exclusion of an employee for security reasons will not relieve the Contractor from performance of services required under this contract. If the Government determines additional background checks are required, at a minimum, and upon request from the Government, the Contractor shall provide to the KO or COR, the following information on any contractor or subcontractor employee performing services under this contract:

• Full birth name

• Married name (if applicable)

• SSN or local equivalent (ID card number)

• Date of birth

• Place of birth (city, country)

1.6.7.3.1 Background Check Notification Requirements: If a background check on any employee or subcontractor employee performing services under this contract, whether the check was conducted as a condition of employment or as part of the contract with the Government, reveals any information from any source of criminal activity by Contractor employees, subcontractors, or subcontractor employees, the Contractor shall immediately:

(1) Notify the KO or COR of that information; and

(2) Notify the KO or COR of any suspicious activity by Contractor employees, subcontractors, or subcontractor employees the Contractor believes may pose a risk to U.S. or host nation national security or imminent risk of deadly bodily harm to any person;

(3) Any actions taken against Contractor employees, subcontractors, or subcontractor employees pursuant to this requirement.

The Contractor shall include the substance of this paragraph and the preceding paragraph in all subcontracts.

1.6.7.4 Uncleared Contractor Common Access Card (CAC) Credentialing and Access Procedures:

1.6.7.4.1 Contractor Common Access Card (CAC) Eligible Requirements: Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014-05. The contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DOD facility and access, via logon, to DOD networks on-site or remotely; (2) Remote access, via logon, to a DOD network using DOD-approved remote access procedures; or (3) Physical access to multiple DOD facilities or multiple non-DOD federally controlled facilities on behalf of the DOD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management.

1.6.7.5 Employment Eligibility: Contractor shall ensure that all contractor employees and sub-contractor employees performing services under this contract have been pre-screened for employment eligibility using the E-verify Program on the Department of Homeland Security website http://www.uscis.gov/e-verify. Personnel that have not met the employment eligibility requirement on this website are not authorized to perform services under this contract. Verification of the eligibility check will be made available to the KO or COR upon request. This requirement is not in lieu of and does not relieve the Contractor from the I-9 Employment Eligibility Verification Forms for employment of personnel.

1.6.7.6 Operations Security (OPSEC) Requirements: Contractor personnel shall adhere to facility security policies and restrictions. If applicable, government issued access badges shall not be worn outside designated facilities where visible to the general public.

The Contractor shall immediately report suspicious activities to security personnel.

1.6.7.7 Key Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. Contractor shall not duplicate keys provided by the Government. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas.

1.6.7.7.1. The Contractor shall report any occurrences of lost or duplicate keys/key cards to the KO and the COR (and physical property manager, if applicable) within two (2) hours or the next business day if after hours [time period may be changed to match local http://www.uscis.gov/e-verify

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1.6.7.7.2. Only authorized Contractor personnel shall use Government issued key(s) and/or key card(s). Contractor personnel shall follow security access requirements when entering secure areas. Contractor shall receive appropriate security clearance approval to allow visitor(s) access in secure areas.

1.6.7.8 Lock Combinations: The Contractor shall establish and implement methods to ensure all lock combinations are protected from unauthorized persons. The Contractor shall ensure lock combinations are changed when personnel with access to the combinations no longer have a need to know IAW DoDR 5200.08 and DoDI 5200.08.

These procedures shall be included in the Contractor’s QCP.

1.6.8 Post Award Conference/Contract Periodic Progress Meetings: The Contractor shall attend the post award conference convened by the contracting activity or contract administration office IAW Federal Acquisition Regulation (FAR) Subpart 42.5. The KO, COR, with other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the KO will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced.

Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.9 Contracting Officer Representative (COR): The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: ensure the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, specifications; monitor Contractor's performance and notifies both the KO and Contractor of any deficiencies; coordinate availability of government furnished property;

and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order. The method(s) of surveillance anticipated to be used by the COR during the administration of this contract are 100% inspection as well as periodic surveillance in accordance with the Performance Requirement Summary found in Technical Exhibit B of the PWS.

1.6.9.1 The COR retains all inherent government functions.

1.6.9.2 The contractor shall adhere to work schedules, assignments, and product taskings that supports the mission.

1.6.9.3 The COR assigned will convey government product tasking to the Contractor’s management and/or supervisory personnel, ensure the Contractor’s products meet government requirements, and accept on behalf of the government, products delivered by the Contractor.

1.6.9.4 Product tasking and acceptance of delivery by the government will follow existing Security Management administrative processes and procedures and may be either verbal or written. The COR will determine and establish suspense dates for draft and final products at the time each product or project is tasked to the Contractor. Products shall be delivered in soft or hard copy as determined by the government using USSOUTHCOM, DoD, and other prescribed standard formats. Product or task acceptance by the government may be either verbal or written. Products delivered by the Contractor that are determined to be incomplete by the government, will be returned to the Contractor with guidance for product changes, additions, deletions, corrections, or modifications.

1.6.9.5 All products shall be drafted using established government organizational processes that include coordination with various command and staff elements, as well as other U.S. national agencies. The government will provide all contractor personnel with initial orientation training on organizational processes and product formats.

1.6.10 Key Personnel: The follow personnel are considered key personnel by the government: Information Security Specialist operating disintegrator machinery, Physical Security III personnel operating the LENEL Access control system and SCI Security Specialist/Personnel Security Specialist, Contract Manager and Alternate Contract Manager, shall have a minimum of three years’ experience in the security management arena and two years of management experience. The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. Qualifications for all key personnel are in accordance with Section 1.6.11 Special Qualifications.

1.6.10.1 The Contractor shall designate one primary and one alternate Senior Site Representative (SSR) from persons considered key personnel to adequately supervise contractor personnel during the period of this contract. The SSRs shall be in-charge of, and responsible for, Contractor employees and serve as the Contractor's point of contact to the Technical Task Managers and COR. The SSRs will coordinate Contractor employee work schedules with Government Technical Task Managers, as well as travel requirements, reporting, accountability, conduct, and performance of contractor personnel.

1.6.11 Special Qualifications, Experience, and Certifications: The Contractor shall possess the special qualifications listed below.

1.6.11.1 All contractors shall have knowledge of Department of Defense (DoD) Enterprise Architecture framework (e.g., SIPR, NIPR and Joint Worldwide Intelligence Communications Systems (JWICS) networks.

1.6.11.2 All contractors shall have knowledge of governing laws, regulations, precedents, and directives governing DoD security programs.

1.6.11.3 Minimum of two (2) Information Security contractors shall be certified to operate a Security Engineered Machinery (SEM) Model 23/5 disintegrator.

1.6.11.4 Minimum of one (1) Physical Security III and two (2) Physical Security II contractors shall be certified to operate the LENEL access control system and have experience with Wonderware software.

1.6.11.5 All contractors shall be proficient using basic Microsoft Office software applications (e.g., Word, PowerPoint, Excel, and Access).

1.6.11.6 All SCI Security and Personnel Security contractors shall be proficient using personnel security processing tools, including Joint Personnel Adjudication System (JPAS) and Electronic Questionnaires for Investigations Processing (e-QIP).

1.6.11.7 All SCI Security, Personnel Security and a minimum of three (3) Information Security contractors shall have a working knowledge using Records Message Traffic (RMT) and the Automated Message Handling System (AMHS).

1.6.11.8 Contractor personnel must be proficient in the use of information technology and possess information technology skills required to operate community standard DoD Information Systems including but not limited to Microsoft office software applications (e.g., PowerPoint, Excel, Access).

1.6.11.8 Contract Manager and Alternate Contract Manager, shall have a minimum of three years’ experience in the security management arena and two years of management experience

*** Requirement for minimum of two (2) Information Security contractors have a working knowledge Records Message Traffic (RMT) and the Automated Message Handling System (AMHS) are separate from 1.6.11.3 requirement.

1.6.12 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. Contractor personnel will be issued a USSOUTHCOM contractor picture identification badge which shall be worn and visible at all times while in Government facilities. All Contractor personnel shall comply with all applicable Federal, DoD, Command, and Unit security procedures, measures, requirements, regulations, and directives. Government issued identification remains the property of the Government and shall be returned to the issuing office or other designated Government personnel upon transfer of Contractor personnel from USSOUTHCOM.

1.6.13 Contractor Travel: The Contractor may be required to travel from USSOUTHCOM to other destinations worldwide. The Government will provide verbal or written notice of travel as soon as practicable, and identify specific objective(s) of the travel. The Contractor, in coordination with the Government, shall make necessary travel arrangements and be responsible for obtaining passports and visas for Contractor personnel. The Government will provide Contractor personnel with documentation indicating the Contractors’ travel on behalf of the Government, and will obtain country clearances in accordance with established DoD and Department of State procedures.

Contractor will be authorized travel expenses consistent with the substantive provisions of the Joint Travel Regulation (JTR) and the limitation of funds specified in this contract.

All travel requires the Government approval/authorization and notification to the COR no less than 10 business days prior to travel. The contractor shall be responsible for making all necessary travel arrangements under this contract.The Government anticipates five (5) trips will be required to support this contract.

1.6.14 Data Rights: The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the Contracting Officer.

All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.6.15. Non-Disclosure Requirements: Performance under this contract may require the Contractor to access data and information proprietary to a Government agency, another Government Contractor, or of such nature that its dissemination or use other than as specified in this work statement would be adverse to the interests of the Government or others. Neither the Contractor, nor Contractor personnel, shall divulge, nor release data or information developed, or obtained under performance of this work statement, except to authorize Government personnel or upon written approval of the KO. The Contractor shall not use, disclose, or reproduce proprietary data, which bears a restrictive legend, Version 6

22 January 2015 other than as specified in this PWS. All documentation showing individual names or other personal information shall apply, and shall be controlled and protected under the provisions of the Privacy Act of 1974, Public Law 93-579, 5 United States Code (U.S.C.)

Section 552a.

The use of propaganda violates DOD Commercial Use of Imagery Guidelines stated at (http://www.defenseimagery.mil/products/DODimagery/commercialuse.html). The Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained through this contract on any marketing tools to include its company website.

1.6.15.1 Non-Disclosure Statements: The Contractor shall provide signed non-disclosure agreements to the Government prior to commencement of work under the contract.

Disclosure of information by Contractor personnel may result in Contractor personnel removal from performance of duties under this contract.

1.6.16 Organizational Conflict of Interest (OCI): Contractor and subcontractor personnel performing work under this contract may receive, have access to, or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the

OCI.

1.6.17 Phase-in/Phase-Out (PIPO) Period: To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have personnel on board, during the 15 day phase in/ phase out periods. During the phase in period, the Contractor shall become familiar with performance requirements in order to commence full performance of services at the end of the phase-in period.

1.6.18 Training Requirements:

1.6.18.1 Anti-Terrorism (AT) Level I Training: The Contractor shall complete AT Level I Training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies, or 30 calendar days after employment of new personnel, all contractor employees, including subcontractor employees, who are employed under the contract shall complete AT Level http://www.defenseimagery.mil/products/dodimagery/commercialuse.html

I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies. Contractor personnel travelling overseas shall complete area of responsibility (AOR) specific AT awareness training for U.S. based contractor employees and associated sub-contractor employees. The Contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the COR (or to the contracting officer, if a COR is not assigned) within 10 calendar days after completion of this training by all employees and subcontractor personnel. AT Level I awareness training is available at https://Jkodirect.jten.mil. Contractor personnel must complete refresher training every 12 months except AOR specific AT Level I training which shall be completed as required by local AT policies.

1.6.18.1.1 If training cannot be conducted on the website, the Contractor shall coordinate with the COR who will contact the local AT Officer at their assigned location for classroom training. Contractor personnel completing training in the classroom will receive a certificate or the training attendance roster signed by the AT Officer.

Verification of the training shall be provided to the COR within 10 calendar days after completion of the training.

1.6.18.2 OPSEC Training: Contractor employees, including subcontractors, shall complete Level I OPSEC training within 30 calendar days of employment under this contract. OPSEC Level I training is available at https://www.iad.gov/ioss/opse1301/index.htm. Contractor personnel must complete refresher training every 12 months. If training cannot be conducted on the website, the Contractor shall coordinate with the COR who will contact the local OPSEC Officer at their assigned location for classroom training. Contractor personnel completing training in the classroom will receive a certificate or the training attendance roster signed by the OPSEC Officer. Verification of the training shall be provided to the COR within 10 calendar days after completion of the training.

1.6.18.3 Information Assurance (IA) Training: Contractor employees, including subcontractors, requiring access to Government information systems shall complete the DOD IA Cyber Awareness Training. All employees working information technology (IT)/IA functions must comply with DOD and Army training requirements per DOD Directive (DODD) 8570.01, Information Assurance Training Certification and Workforce Management, DOD 8570.01-M, Information Assurance Workforce Improvement Program, and AR 25-2, Information Assurance, within 30 days of employment. Training is available at https://ia.signal.army.mil/DODIAA/default.asp. All Contractor personnel and subcontractor personnel performing services under this contract with access to a government information system must be registered in the Army Training Certification Tracking System (ATCTS). Contractor personnel must complete refresher training every 12 months.

1.6.18.4 AT Awareness Training for Contractor Personnel Traveling Overseas. US based contractor employees and associated sub-contractor employees shall receive government https://jkodirect.jten.mil/ https://www.iad.gov/ioss/opse1301/index.htm https://ia.signal.army.mil/DoDIAA/default.asp provided AT awareness training as directed by AR 525-13. Specific AOR training content is directed by the combatant commander with the unit ATO being the local point of contact.

1.6.18.5 Access and General Protection/Security Policy and Procedures. Contractor and all associated sub-contractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements as directed by DoD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.6.18.6 iWATCH Training. The contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 15 calendar days after employee start date. Provide completion certificates to COR within 15 calendar days after training.

1.6.19 Foreign (OCONUS) Requirements:

1.6.19.1 Theater and Country Clearance Requirements: Contractor shall ensure all U.S.

citizen or U.S. resident contractor employees and sub-contractor employees performing services under this contract comply with the training and Theater/Country Clearance requirements listed in the Government Foreign Clearance Guide for the country in which they will be employed. The requirements can be found at https://www.fcg.pentagon.mil/fcg.cfm. Verification of the training will be made available to the KO or COR upon request.

1.6.19.1.1 All Contractor employees and subcontractor employees must complete the computer based SERE 100.1 Code of Conduct training course prior to theater entry.

Training is available at http://jko.jten.mil. Completed training meets the requirement for 3 years. Verification of the training will be made available to the KO or COR upon request.

https://www.fcg.pentagon.mil/fcg.cfm http://jko.jten.mil/

PART 2

DEFINITIONS & ACRONYMS

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER (KO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations.

This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.6 KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7. INFORMATION SECURITY. The system of policies, procedures, and requirements established under the authority of executive order to protect information that, if subjected to unauthorized disclosure, could reasonably be expected to cause damage to the national security.

2.1.8. PERSONNEL SECURITY. The application of standards and criteria to determine whether or not an individual is eligible for access to classified information, qualified for assignment to or retention in sensitive duties.

2.1.9. PHYSICAL SECURITY. That part of security concerned with physical measures designed to safeguard personnel; to prevent unauthorized access to equipment, installations, material, and documents; and to safeguard them against espionage, sabotage, damage, and theft.

2.1.10. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.11. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). The various functions, including inspection, performed by the government to determine whether a contractor has fulfilled the contract obligations pertaining to quality and quantity.

2.1.12. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.13. SCI SECURITY. The protection of classified information concerning or derived from intelligence sources, methods, or analytical processes, which is required to be handled within formal access control systems established by the Director of Central Intelligence (DCI).

2.1.14. SUBCONTRACTOR. Any supplier, distributor, vendor, or firm that furnishes supplies or services to or for a prime contractor or another subcontractor. The Government does not have privity of contract with the subcontractor.2.1.15. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.16. WORK WEEK. Monday through Friday, unless specified otherwise.

2.2. ACRONYMS:

AMHS Automated Message Handling Service AOR Area of Responsibility AR Army Regulation AT Anti-Terrorism ATCTS Army Training Certification Tracking System ATO Anti-Terrorism Officer CAF Central Adjudication Facility CCA Conference Center of the Americas CFR Code of Federal Regulations CFP Contractor Furnished Property CLIN Contract Line Item Number COR Contracting Officer Representative COTR Contracting Officer's Technical Representative CMR Contractor Management Reporting DCI Director of Central Intelligence DCS Defense Courier Service DIA Defense Intelligence Agency DOD Department of Defense e-QIP Electronic Questionnaires for Investigations Processing FAR Federal Acquisition Regulation FPCON Force Protection Condition GFE Government Furnished Equipment HSPD Homeland Security Presidential Directive HQ Headquarters HQDA Headquarters, Department of the Army IA Information Assurance ICD Intelligence Community Directive ICPG Intelligence Community Policy Guide ISSM Information Systems Security Manager IT Information Technology JPAS Joint Personnel Adjudication System JTR Joint Travel Regulation JWICS Joint Worldwide Intelligence Communications System KO Contracting Officer OCI Organizational Conflict of Interest M3 Multimedia Message Manager MWR Morale, Welfare and Recreation NIPRNET Non-Secure Internet Protocol Router Network NLT No Later Than OPSEC Operations Security PRS Performance Requirements Summary PSA Physical Security Assessment PWS Performance Work Statement QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QCP Quality Control Program SAP Special Access Program SCEMS USSOUTHCOM Command Enterprise Systems SCI Sensitive Compartmented Information SCIF Sensitive Compartmented Information Facility SCO Security Cooperation Office SEM Security Engineered Machinery SF Standard Form SIPRNET Secret Internet Protocol Router Network SOFA Status of Forces Agreement SOP Standard Operating Procedures SPAN Security Policy Automated Network SSBI Single Scope Background Investigation SSR Senior Site Representative (SSR) TE Technical Exhibit TS Top Secret TTM Technical Task Manager USSOUTHCOM United States Southern Command

PART 3

Government Furnished Equipment (GFE), Government Furnished Property (GFP), and Government Furnished Services (GFS)

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Services: The Government will provide all Contractor personnel with initial orientation /familiarization training on organizational structure and processes, workflow, and product formats.

3.2 Facilities: The Contractor is authorized use of US Government facilities at United States Southern Command. Authorized facilities include: HQ, Services Building and Conference Center of the Americas.

3.3 Equipment: The Government will provide all equipment for the security systems. A GFE list will be provided to the Contractor within 30 days after contract award. The Contractor shall assume GFE accountability for all parts and equipment provided by the Government and maintains a current list of the GFE. The Contractor shall adhere to government accountability procedures as it pertains to safeguarding and management control procedures. The Government will provide adequate storage facilities based on the recommendations of the Contractor and availability of such facilities.

3.4. Use of Government Vehicles: Under certain circumstances, and at the discretion of the USSOUTHCOM/J2 or designee, certain contractors may be permitted to use the Media Destruction transport vehicle to move classified materials or waste pursuant to their duties.

3.5 Work Space: The Government will provide furnished work space within Government facilities for Contractor personnel to include desks and chairs; access to Government networks (i.e., JWICS, SIPRNet, NIPRNet), and associated peripheral devices, telephones, facsimile machines, copier, and other basic consumable/expendable office supplies required to complete the tasks described in this PWS.

3.6 Miscellaneous Services: The Government will provide customs exemptions and coverage or protection under the appropriate Status of Forces Agreement (SOFA) if executed and implemented. American Red Cross services, such as emergency family communications and guidance for bereavement airfare are also available to United States citizen Contractor personnel overseas. The Government will make available to Contractor personnel, all documents and information the Government deems necessary for the Contractor to perform under this contract.

3.7 Identification: Contractor personnel will be issued a USSOUTHCOM picture identification badge which shall be worn and visible at all times while in Government facilities. All Contractor personnel shall comply with all applicable Federal, DoD, and Command security procedures, measures, requirements, regulations, and directives.

Government issued identification remains the property of the Government and shall be returned to the issuing office or other designated Government personnel upon transfer, resignation, or termination of Contractor personnel from USSOUTHCOM.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this

PWS.

4.2 Reserved

4.3 Reserved

4.4 Reserved

4.5 Reserved

4.6 Contractor personnel shall possess the ability to communicate effectively orally and in writing with a diverse group of individuals, using a high degree of tact and diplomacy.

4.7 Contingencies. The Government establishes contingency plans and contingency training missions to support mobilization, or a national emergency, or to augment local government in the event of national threats/attacks. The Contractor may be required to provide security access controllers to support such contingencies with minimal notice based on the following scenarios. This requirement will be implemented only at the direction of the Contracting Officer by modification. The following are possible contingency scenarios:

4.7.1. A sudden buildup of military forces in preparation for war, police action, international crises, increases FPCON, etc.

4.7.2. A natural disaster which impacts upon either the Government's or Contractor's ability to perform.

4.7.3. Civil disturbances (i.e., riots, mass demonstrations, terrorist attacks, etc.).

4.7.4 Labor strikes, which impact upon either the Government’s or Contractor’s ability to perform.

4.7.5. Local government emergencies such as accidents, fires, terrorist attacks, etc. In all cases, the Contractor shall assume that the Army cannot provide any supplemental support to the Contractor and will continue to need the same level of support under the contract.

4.8 A single point of contact within the Contractor’s organization for coordination of contingency and mobilization planning activities shall be provided to the COR.

PART 5

SPECIFIC TASKS

5. Tasks:

5.1 Basic Services. The contractor shall provide services for security operations in support of USSOUTHCOM. All Tasks listed below shall be delivered on or before the required delivery date as directed by the government with no more than three rewrites in the information. Accuracy of information is based on TE 2 standard.

5.1.1 Historical Workload: For Historical Workload Projection see TE 1, these figures are the Government estimates based on past requirements for these services and do not guarantee any particular level of workload. This information is provided to aid in the development of an offeror’s proposal.

5.1.2 Surge Capability: For Physical Security and Information Security, the Contractor shall provide a surge capability (overtime for 250 hours per year or extra personnel not to exceed two (2) Security Support personnel for surge over 20 days) to support any unforeseen world events or exercises that may require temporary alteration of standard duty hours. Government estimates are based on historical data for emergencies and exercises supporting USSOUTHCOM. The Contractor shall obtain preapproval from the COR prior to any surge hours being worked. This surge capability will be anything above the standard operating hours as outlined in paragraph 1.6.4. The information provided in Technical Exhibit (TE) 1, about the number of actions and estimated hours, is for reference only and not the official work load per task. For short duration surges (less than 20 days), the contractor shall seek remedy by increasing personnel work hours. For longer term surges, the contractor will be given guidance to increase for Physical Security and Information Security Specialist from the COR.

5.2 General: The Contractor shall:

5.2.1 Provide all personnel, management, supervision, and services necessary to provide support to USSOUTHCOM security services.

5.2.2. Furnish all personnel, equipment, and supplies, except as specified herein as government furnished property.

5.2.3. Comply with all applicable federal, state, and local laws and requirements necessary for performance of this contract.

5.2.4. Comply with Standards of Conduct and Appearance listed in this PWS.

5.2.5. Provide capabilities that include administrative, security, technical, analytical, and research in support of Department of Defense security services; information, personnel, physical, and Sensitive Compartmented Information Facility (SCIF) management functions.

5.3. General Tasks: The contractor shall:

5.3.1. Be assigned to work any task in the PWS to maintain minimum manning requirements and achieve mission accomplishment.

5.3.2. Man the Security Help Desk, as necessary, providing customer support in accordance with the Security Help Desk SOP.

5.3.3. Assist with access control to the HQ installation buildings to allow mass ingress/egress to include, but not limited to emergency evacuations, drills, and other events, as directed.

5.3.4. Assist with the execution of the USSOUTHCOM Entry/Exit program. Report results to the Security Management Office. Prepare a monthly inspection schedule to be approved by the J2 and/or USSOUTHCOM Chief of Security.

5.3.5. Assist with conducting inspections of workspaces to ensure the proper storage of classified materials.

5.3.6. Assist in organizing, developing, implementing and maintaining a multi-faceted Security Education & Awareness Program which consists of initial newcomer orientation briefs, annual training requirements, and refresher training. Prepare briefing materials for the USSOUTHCOM Security Management office and conduct briefings, as required.

Conduct periodic training presentations to security representatives to provide the most current knowledge of security policies and procedures. Create and maintain computer-based training aides.

5.3.7. Be available to travel outside the continental United States for the purpose of conducting Security Assistance Visits.

5.3.8 Provide assistance drafting and reviewing policy memos, plans, SOPs and other guidance based on Commander’s and DoD directives.

5.3.9. Assist in the development and execution of programs to accomplish the information,…