DRAFT PWS Rev1.1 Aerospace Standards Certifying.pdf

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Attached to
AS9110, ISO 14001 and ISO 45001 Certification Services
Solicitation number
W911N2-20-Q-0057
Issued by

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This document includes a draft performance work statement and related federal contract opportunity notice. The performance work statement outlines requirements for AS9100, AS9110, ISO 14001 and ISO 45001 certification services to be provided at Letterkenny Army Depot. Key details include that the contractor must be accredited and have experience certifying quality management systems to the listed standards. The performance work statement specifies requirements for accreditation, auditing, certification, and corrective action timelines. It also outlines facility access procedures and security requirements for work to be performed on-site at Letterkenny Army Depot. The related sources sought notice provides additional context, requesting capability statements from interested parties by August 24, 2020 to inform market research for this potential certification services procurement.

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PERFORMANCE WORK STATEMENT (PWS)

AS9100, AS9110, ISO 14001 and ISO 45001 Certification Services For the Directorate of Product Assurance (DPA)

At Letterkenny Army Depot (LEAD)

1.0 General:

1.1 Scope: The contractor shall provide all personnel, equipment, tools, materials, supervision, quality control and other essential requirements/services necessary to perform a combined audit to evaluate compliance with the AS9100, AS9110, ISO 14001 and ISO 45001. The contractor shall provide surveillance and registration audit services as defined within this PWS, except as specified in Paragraph 3.0. The contractor shall perform to the standards listed herein this contract. The contractor shall be accredited by the ANSI National Accreditation Board (ANAB) as a Certification Body (CB) in accordance with (IAW) AS9104/1 for auditing AS9100 and AS9110 Quality Management System (QMS). The contractor’s auditors shall meet the requirements specified within AS9104/3 when auditing the AS9100 and AS9110 QMS.

1.2 Background: Letterkenny Army Depot (LEAD) is a Modification, Maintenance, Repair and Overhaul Depot and is currently registered to the ISO 9001:2015 QMS, ISO 14001 Environmental Management System (EMS) and OHSAS 18001 Occupational Health and Safety Management System (OH&SMS). It is part of LEADs strategic plan to attain certification to the AS9100, AS9110 and ISO 45001 as well as maintain certification to the ISO 14001 EMS. LEADs goal is to have its initial surveillance audit in early 2021 and become fully certified by late 2021 to early 2022. The depot consists of approximately 1,000,000 square feet of production space in multiple buildings centrally located over a 16,000 acre campus with over 2000 employees.

1.3 Period of Performance (PoP): The Period of Performance shall be one Base Year of 12 months and four 12-month option years. The Period of Performance will be identified in the solicitation and the contract.

1.3.1 Base Year: TBD

1.3.2 Option Year 1: TBD

1.3.3 Option Year 2: TBD

1.3.4 Option Year 3: TBD

1.3.5 Option Year 4: TBD

1.4 General Information:

1.4.1 Recognized Holidays: The following are recognized US holidays. The contractor shall not perform services on these days

1.4.1.1 New Year’s Day: January 1st

1.4.1.2 Martin Luther King, Jr.’s Birthday: Third Monday in January

1.4.1.3 President’s Day: Third Monday in February

1.4.1.4 Memorial Day: Last Monday in May

1.4.1.5 Independence Day: July 4th

1.4.1.6 Labor Day: First Monday in September

1.4.1.7 Columbus Day: Second Monday in October

1.4.1.8 Veteran’s Day: November 11th

1.4.1.9 Thanksgiving Day: Fourth Thursday in November

1.4.1.10 Christmas Day: December 25th

1.4.2 Place and Performance of Services: The contractor shall provide services between the hours of 0600 - 1630 on Monday through Friday, except on recognized US holidays, during normal reoccurring closure (compressed work schedule), or when the Government facility/installation is closed due to local or national emergencies, administrative closings, or similar Government-directed facility/installation closings.

Performance shall be at Letterkenny in buildings: 1, 2, 3, 4, 5, 10, 31, 33, 37, 41, 43, 51, 52, 57, 320, 350, 370 and 5800. The contractor shall at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS when the Government facility/installation is not closed for the above reasons. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the work force are essential.

1.4.3 Quality Control (QC): The contractor shall develop and maintain an effective QC program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s QC program is the means by which it assures itself that its work complies with the requirements of the contract. As a minimum, the contractor shall develop QC procedures that address the areas identified in Technical Exhibit 1, Performance Requirements Summary. After acceptance of the QC Plan, the contractor shall obtain the KO’s acceptance in writing of any proposed changes to its QC system. The contractor shall supply the QC plan within 30 days of contract award to the KO, then every time the plan is updated.

1.4.4 Quality Assurance (QA): The Government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) defect rate(s).

1.4.5 Security Requirements: Contractor and all associated sub-contractor’s employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office.

Contractor workforce shall comply with all personal identity verification requirements as directed by DOD, HQDA and/or local policy. Should the Force Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes.

1.4.6 Physical Security: The contractor shall safeguard all Government property provided for contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.

1.4.7 Access to a DoD Facility or Installation (no CAC): Contractor and all associated subcontractor personnel shall comply with adjudication standards and processes using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (Army Directive 2014-05/Army Regulation 190-13), applicable installation, facility, area and Commander access and local security policies and procedures (provided by Government representative), or at Outside the Continental Unites States locations, in accordance with status of forces agreements and other theater regulations.

1.4.8 DBIDS and Base Passes: Defense Biometric Identification System (DBIDS):

DBIDS is a program in which Contractor personnel who enroll, and are approved, are subsequently granted access to the installation for a period up to one year, or the length of the contract, whichever is less. The Government performs background screening and credentialing. Throughout the year the Contractor employee must continue to meet background screening standards. Under the DBIDS program, no commercial vehicle inspection is required, although vehicles may be subject to random inspection. There is no cost to obtain DBIDS credentials.

1.4.9 Base Passes: Upon arrival to LEAD the contractor shall stop at BLDG 2 to attain a base visitor badge. The contractor shall also submit visit requests through JPAS prior to arrival at LEAD (when required).

1.4.10 iWATCH Training: The contractor and all associated sub-contractors with an area of performance within an Army-controlled installation, facilities or area shall brief all employees on the local iWATCH program. This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR or contracting officer. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance. The contractor shall report completion for each affected contractor employee and subcontractor employee, to the COR within 15 calendar days after completion of training. iWATCH training is available on the Letterkenny Army Depot homepage – https://www.letterkenny.army.mil/iwatch.html

1.4.11 AT Level I Training. This standard language is for contractor employees with an area of performance within an Army controlled installation, facility or area. All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the COR within 30 calendar days after completion of training by all employees and subcontractor personnel. AT level I awareness training is available at the following website: http://jko.jten.mil.

1.4.12 OPSEC Training. Per AR 530-1, the contractor employees must complete Level I OPSEC Awareness training. New employees must be trained with 30 calendar days of their reporting for duty and annually thereafter. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the COR within 15 calendar days after completion of training. OPSEC training is available on the Letterkenny Army Depot homepage -https://www.letterkenny.army.mil/PDF/LEAD_OPSEC_FULL.pdf

1.4.13 Conservation of Utilities: The contractor shall instruct employees in utilities conservation practices. The contractor shall operate under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount. This conservation of utilities will be monitored by the utility bills.

1.4.14 Contract Manager (CM): The contactor shall provide a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the contractor when the CM is absent, shall be designated in writing to the KO.

The CM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract.

1.4.15 Acceptable Used Policy (AUP): Contractors performing work on an Information System that is part of the Letterkenny Army Depot Network shall be required to sign and comply with the Letterkenny Army Depot AUP prior to performing work and annually for the duration of the contract.

1.4.16 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the KO in accordance with Federal Acquisition Regulations Subpart 42.5. The KO, Contracting Officer’s Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contactor’s performance. At these meetings, the Contacting Officer will apprise the contractor of how the Government views the contractor’s performance and the contractor shall apprise the Government of problems, if any, being experienced The contractor shall resolve outstanding issues raised by the Government.

Contractor attendance at these meetings shall be at no additional cost to the Government.

1.4.17 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties, are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. The contractor shall also ensure that all documents or reports produced by contractor personnel are suitably marked as contractor products or that contractor participation is appropriately disclosed. All contractor personnel will be required to obtain and wear badges, company uniforms with the performance of this contract.

1.4.18 Organizational Conflicts of Interest (OCI): The contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCIs, as defined in FAR Subpart 9.5. The contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted which may be affected by the

OCI.

2.0 Definitions and Acronyms:

2.1 DEFINITIONS:

2.1.1 CONTRACTOR - A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2 CONTRACTING OFFICER (KO) - A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3 CONTRACTING OFFICER'S REPRESENTATIVE (COR) - An employee of the U.S. Government designated by the KO to monitor contractor performance. Such appointment shall be in writing and shall state the scope of authority and limitations.

This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4 DEFECTIVE SERVICE - A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5 DELIVERABLE - Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.

2.1.6 KEY PERSONNEL - Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7 PHYSICAL SECURITY - Actions that prevent the loss or damage of Government property.

2.1.8 QUALITY ASSURANCE - The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP) - An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10 QUALITY CONTROL - All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11 SUBCONTRACTOR – One that enters into a contract with a prime contractor.

The Government does not have privity of contract with the subcontractor.

2.1.12 WORK DAY - The number of hours per day the Contractor provides services in accordance with the contract.

2.1.13 WORK WEEK - Monday through Friday, unless specified otherwise.

2.2 ACRONYMS:

AAQG Americas Aerospace Quality Group AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation CAMS Complex Assembly Manufacturing System CAP Corrective Action Plan CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTS Commercial-Off-the-Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DOD Department of Defense FAR Federal Acquisition Regulation FSC Federal Supply Code

IT Information Technology KO Contracting Officer LEAD Letterkenny Army Depot MRO Maintenance, Repair, & Overhaul OCI Organizational Conflict of Interest ODC Other Direct Costs PADC Quality Analysis & Data Collection System PIPO Phase In/Phase Out POC Point of Contact POP Period of Performance PPE Personal Protective Equipment PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program QMS Quality Management System TE Technical Exhibit UIC Unit Identification Code

3.0 Government Furnished Property, Material, Equipment and Services (GFP/M/E/S):

The Government will provide the facilities, equipment, materials, and/or services listed below:

3.1 Facilities: The Government will furnish the necessary workspace for the contractor staff to provide the support outlined in this PWS to include a single desk space, telephone, access to a copy and fax machine, and other items necessary to maintain an office environment.

3.2 Equipment: None

3.3 Materials: None

3.4 Services: None

3.5 Utilities: All utilities in the facility will be available for the contactor’s use in the performance of this contract. This will depend on which building the piece of equipment is located.

4.0 Contractor Furnished Property, Materials, Equipment (CFP/M/E):

4.1 General: Except for those items specifically stated to be Government-Furnished in Paragraph 3.0, the contractor shall furnish everything required to perform these services as indicated in Paragraph 1.1.

4.2 Materials and Equipment:

4.2.1 Computer: The Contractor shall provide its own computer equipment, which is subject to a controlled inventory during the on-site visit. Contact the LEAD Management Representative at least two weeks in advance of coming on-site to coordinate the approval and inventory of Contractor Information Technology (IT) equipment. Additionally, the Contractor will not be permitted to connect any IT device to LEAD’s intranet.

4.2.2 Personal Protective Equipment (PPE): The Contractor is responsible for providing their own PPE for working onsite in LEAD office spaces and industrial shop areas while performing tasks described in the PWS. The minimum required PPE consists of steel toed shoes/boots, eye protection, hearing protection, and face mask.

5.0 Requirements: The contractor shall:

Contractor shall have adequate technical expertise and auditing experience to perform surveillance and certification audits to the following standards: AS9100, AS9110, ISO14001 and ISO 45001. The contractor shall have the capacity to deploy the necessary number of certified auditors to conduct the AS9100, AS9110, ISO 14001 and ISO 45001 surveillances/audits simultaneously on an annual basis.

5.1 Accreditation Requirements

5.1.1 Contractor shall be an ANSI National Accreditation Board (ANAB) accredited Certification Body (CB) to audit IAW the following standards: AS9100, AS9110.

5.1.2 Contractor shall be an International Accreditation Service (IAS) accredited or International Accreditation Forum Certification Body (CB) to audit IAW the following standards: ISO 14001, ISO 45001.

5.2 Certification Body Program Requirements

5.2.1 For the AS9100 and AS9110 QMS’s the contractor shall meet the requirements specified within the AS9104/1 Requirements for Aviation, Space and Defense Quality Management System Certification Programs.

5.2.2 For the ISO 14001 EMS the contractor shall perform audits IAW the ISO 17021-1 Conformity Assessment – Requirements for bodies providing audit and certification of management systems.

5.2.3 For the ISO 45001 OH&SMS the contractor shall perform audits IAW the ISO 17021-1 Conformity Assessment – Requirements for bodies providing audit and certification of management systems.

5.3 Certification Body Auditor Training Requirements

5.3.1 For the auditor’s performing the AS9100 and 9110 QMS’s the contractor shall provide Auditors who are certified IAW AS9104/3 Requirements for Aerospace Auditor Competency and Training Courses.

5.3.2 For the auditor’s performing the ISO 14001 EMS the contractor shall provide auditors who are appropriately trained in the ISO 14001 EMS.

5.3.3 For the auditors performing the ISO 45001 OHSMS the contractor shall provide auditors who are appropriately trained in the ISO 45001 OH&SMS.

5.4 Registration/Certification Requirements

5.4.1 For the AS9100 and AS9110 QMS’s the contractor shall provide registration/certification IAW AS9104/1.

5.4.2 For the ISO 14001 the contractor shall provide registration/certification ISO 17021- 1.

5.4.3 For the ISO 45001 the contractor shall provide registration/certification ISO 17021- 1.

5.5 Documentation Review

5.5.1 The contractor shall perform a document review to ensure continued compliance of LEAD’s documented information to the requirements specified within the AS 9100 and AS 9110 QMSs.

5.5.2 The contractor shall perform a document review to ensure continued compliance of LEAD’s documented information to the requirements specified within the ISO 14001

EMS.

5.5.3 The contractor shall perform a document review to ensure continued compliance of LEAD’s documented information to the requirements specified within the ISO 45001

OH & SMS.

5.6 The contractor shall conduct surveillances/audits within timely manner to ensure there is no lapse in AS 9100, AS 9110, ISO 14001 and ISO 45001 certifications.

5.7 Initial Assessments and Surveillance Audits

5.7.1 The contractor shall conduct an initial assessment and surveillance audit to evaluate compliance to the AS 9100 and AS 9110 QMSs.

5.7.2 The contractor shall conduct an initial assessment and surveillance audit to evaluate compliance to the ISO 14001 EMS.

5.7.3 The contractor shall conduct an initial assessment and surveillance audit to evaluate compliance to the ISO 45001 OH&SMS.

5.8 Audit Schedule

5.8.1 For the AS9100 and AS9110 QMSs the contractor shall coordinate the audit schedule with the COR and provide the necessary number of audit days to comply with AS9104/1 Requirements for Aviation, Space and Defense Quality Management System Certification Programs or IAQG/ OASIS requirements whichever is greater.

5.8.2 For the ISO 14001 EMS the contractor shall coordinate the audit schedule with the COR and provide the necessary number of audit days to comply with adequately assess the organizations management system.

5.8.3 For the ISO 45001 OH&SMS the contractor shall coordinate the audit schedule with the COR and provide the necessary number of audit days to adequately assess the organizations management system.

5.9 The contractor shall provide an Audit Plan for all audits at least 21 days prior to each audit.

5.10 The contractor shall provide an Audit Report for all audits within 10 days of the completion of the audits.

5.11 The contractor shall provide an audit report notifying the COR with the decision to continue certification/registration or reasons for not recommending continued certification/registration.

5.12 The contractor shall provide a briefing of the day’s activities/ findings for all audits at the close of each audit day. At the end of the final day the contractor shall provide an out briefing to LEADs command and top management.

5.13 Communication of Audit Results

5.13.1 AS9100 & AS9110: When no corrective actions are determined necessary the contractor shall provide certificates within 30 days of the audits completion and upload the results to IAQG OASIS. If the contractor deemed that corrective actions are necessary they shall approve or disapprove corrective action/ plans within 30 days of the receipt of LEADs initial corrective action. Upon approval of corrective actions / plans, the contractor shall provide certificates within 30 business days. The contractor shall upload pertinent documents to IAQG OASIS.

5.13.2 ISO 14001: When no corrective actions are determined necessary the contractor shall provide certificates via email within 30 days of the audits completion. If the contractor deemed that corrective actions are necessary they shall approve or disapprove corrective action/ plans within 30 days of the receipt of LEADs initial corrective action. Upon approval of corrective actions / plans, the contractor shall provide certificates via email within 30 business days.

5.13.3 ISO 45001: When no corrective actions are determined necessary the contractor shall provide certificates via email within 30 days of the audits completion. If the contractor deemed that corrective actions are necessary they shall approve or disapprove corrective action/ plans within 30 days of the receipt of LEADs initial corrective action. Upon approval of corrective actions / plans, the contractor shall provide certificates via email within 30 business days.

6.0 CONTRACTOR MANPOWER REPORTING (CMR): The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the Contractor shall report ALL Contractor manpower (including subcontractor manpower) required for performance of this contract. The contractor shall completely fill in all the information in the format using the following web address https://Contractormanpower.army.pentagon.mil. The required information includes: (1) Contracting Office, KO, Contracting Officer’s Technical Representative (COTR) or also known as the Contracting Officer’s Representative (COR); (2) Contract number, including task and delivery order number; (3) Beginning and ending dates covered by reporting period; (4) Contractor's name, address, phone number, e-mail address, identity of Contractor employee entering data; (5) Estimated direct labor hours (including sub-Contractors); (6) Estimated direct labor dollars paid this reporting period (including sub-Contractors); (7) Total payments (including sub-Contractors); (8) Predominant Federal Service Code (FSC) reflecting services provided by Contractor (and separate predominant FSC for each sub-Contractor if different); (9) Estimated data collection cost; (10) Organizational title associated with the Unit Identification Code (UIC) for the Army Requiring Activity (the Army Requiring Activity is responsible for providing the Contractor with its UIC for the purposes of reporting this information);

(11) Locations where Contractor and sub-Contractors perform the work (specified by zip code in the United States and nearest city, country, when in an overseas location, using standardized nomenclature provided on website); (12) Presence of deployment or contingency contract language; and (13) Number of Contractor and sub-Contractor employees deployed in theater this reporting period (by country). As part of its submission, the Contractor shall provide the estimated total cost (if any) incurred to comply with this reporting requirement. Reporting period shall be the period of performance not to exceed 12 months ending September 30 of each government fiscal year and must be reported by 31 October of each calendar year. Contractors may use a direct XML data transfer to the database server or fill in the fields on the website. The XML direct transfer is a format for transferring files from a Contractor’s system to the secure website without the need for separate data entries for each required data element at the website. The specific formats for the XML direct transfer may be downloaded from the website.

6.1 Applicable Publications: Publications applicable to this PWS are listed below:

Publication (Chapter / Page)

Date of Publication

Mandatory or

Advisory

Website

All Army Regulations Various Mandatory http://www.whs.mil/library/mildoc.htm

All LEAD Regulations, Pamphlets, and Memorandums

Various Mandatory

OSHA Part 1910- Occupational Safety and

Health Standards

Various Mandatory http://www.osha.gov/index.html

LEAD Regulation 385-1 LEAD Safety and

Occupational Health Program, Chg 4, Various Mandatory https://lead.aep.army.mil/sites/cmd/LEAD_Pu bs/385-1.pdf#search=385%2D1

All Applicable Consensus Standards

Various Mandatory

AS9100 09/2016 Mandatory http://standards.sae.org/

AS9110 11/2019 Mandatory http://standards.sae.org/

AS9104/1 01/2012 Mandatory http://standards.sae.org/

AS9104/3 03/2007 Mandatory http://standards.sae.org/

ISO 14001 09/2015 Mandatory www.iso.org

ISO 45001 03/2018 Mandatory www.iso.org

Other Rules and Regulations: The Contractor will comply with all applicable federal, state and local laws, executive orders, rules and regulations applicable to its performance under this contract.

TECHNICAL EXHIBIT 1

Performance Requirements Summary

This Performance Requirements Summary includes performance standards. The Government will use these standards to determine contractor performance and shall compare contractor performance to the Acceptable Quality Level (AQL).

PWS

Paragraph

Task

Performance Standard

Acceptable Quality Levels

(AQL)

Surveillance Method / By

Whom

5.5 Review the

QSM,QSPs and other documents for compliance with requirements

The Contractor shall perform complete document review.

100% Compliance

MANAGEMENT

INFORMATION

SYSTEMS

(MIS) - COR

5.6 & 5.7 Certification and registration The contractor shall conduct an initial assessment and surveillance audit.

100% Compliance

MANAGEMENT

INFORMATION

SYSTEMS

(MIS) - COR

5.7 Surveillance Audits to

determine LEAD’s continued compliance with the standards.

The contractor shall conduct surveillance audits.

100% Compliance

MANAGEMENT

INFORMATION

SYSTEMS

(MIS) - COR

5.9 Audit Plans The contractor shall provide

an audit plan 21 days prior to audit

100% Compliance

MANAGEMENT

INFORMATION

SYSTEMS

(MIS) - COR

5.10 & 5.11

Audit Reports The contractor shall provide an Audit Report within 10 days of audit completion

100% Compliance

MANAGEMENT

INFORMATION

SYSTEMS

(MIS) - COR

5.13 Certificates The contractor shall provide

certificates within 30 days

100% Compliance

MANAGEMENT

INFORMATION

SYSTEMS

(MIS) - COR

5.13 Corrective Actions The contractor shall approve

or disapprove corrective action/ plans within 30 days

100% Compliance

MANAGEMENT

INFORMATION

SYSTEMS

(MIS) - COR

TECHNICAL EXHIBIT 2

Deliverables Schedule

Deliverable Frequency Number of Copies

Medium/Format Submit To

1.4.3 - Quality Control

Within 30 calendar days of contract award and when a change occurs

1 Electronic Submission KO

1.4.10 - iWATCH Training

Within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance

1 Electronic Submission COR

1.4.11 – AT Level I Training

Within 30 calendar days of contract award and Annually thereafter

1 Electronic Submission COR

1.4.12 – OPSEC

Training

Within 30 calendar days of contract award and Annually thereafter

1 Electronic Submission COR

5.9 – Audit Plan At least 21 days prior to audit

1 Electronic Submission COR

5.10 – Audit Reports

Within 10 calendar days of audit

1 Electronic submission COR

6.0 – CMR Annually N/A Electronic Submission https://www.ec mra.mil

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