DRAFT PWS Patriot Shuttle Service 16 May 2022.pdf

PERFORMANCE WORK STATEMENT

FOR

TAXI SHUTTLE SERVICE

IN SUPPORT OF

Information, Tickets, & Travel 31st FORCE SUPPORT SQUADRON

AVIANO AIR BASE, ITALY

Aviano Air Base

16 May 2022

Performance Work Statement (PWS) Shuttle Service

In Support of Information, Tickets, & Travel (ITT) At Aviano AB, Italy

1. GENERAL. The contractor shall provide all personnel, equipment, vehicles tools, materials, supervision, and any other item and services necessary to perform a Commercial Shuttle Service with driver in the European Theater of Operations at Aviano Air Base Italy in accordance with (IAW) this Performance Work Statement (PWS). All work shall be performed in accordance with Italian Legislative Decree (D.Lgs.) n.285, 30 April 1992, and subsequent modifications (s.m.), Italian D.P.R. n.495, 16 December 1992 s.m., the following main Italian regulations

a. Transportation of more than 9 people, driver included: Italian D.lgs. n.395, 22 December 2000 s.m.; Italian Ministerial Decree n.161, 28 April 2005 s.m.; Italian Law n.218, 11 August 2003 s.m.; Friuli Venezia Giulia Law n.22, 18 August 2005 s.m.;

b. Transportation up to 9 people, driver included: Italian Law n.21, 15 January 1992 s.m.;

Italian Law n.12, 11 February 2019 s.m.; Friuli Venezia Giulia Law n.27, 5 August 1996 s.m.;

and any additional and applicable National, Regional, Local, Laws/Codes, and safety standards dictated by most current Italian/European laws and directives.

2. DESCRIPTION OF WORK. Contractor(s) is to provide commercial 8 passenger minivans with driver, 15 passenger minibuses with driver, and 52 passenger buses with driver to transport visitors to/from the customer’s location from/to Venice/Marco Polo airport. The typical Aviano Base arrival/departure locations are on Base, at Temporary Lodging Facilities (TLF) and Mountain View Lodge, or within a range of 10km far from such locations. For customer’s arrival/departure locations falling in between the 10km - 30km range far from the aforementioned locations a surcharge will apply. The shuttle requirement will be on as needed basis and upon call placed by authorized ITT personnel only, and may require a combination of vehicle types (minivans, minibuses, or buses, (showing a manufacture year not older than 2014) to accommodate. Shuttle vehicle shall arrive at points of pick up at least 15 minutes prior to the departure time requested. See below for trip requirements. Pricing shall be quoted as a per trip figure and shall include all associated costs such as but not limited to, fuel, autostrada fee, parking fee, travel, tickets for any traffic or Law violation caused by the drivers or inadequate bus condition and or missing vehicle documentation. The Contractor shall provide a separate pricing for customer delays that exceed 30 minutes from scheduled pick up time.

US Government required shuttle sizes:

a. Vehicle capable of transporting up to 9 people (driver included)

b. Vehicle capable of transporting up to 15/18 people (driver included)

c. 52 passenger bus (driver included)

Customers (i.e. families) will have their own shuttle (no shuttle sharing) unless prior authorization is provided by the ITT Office.

Contractor and drivers must use www.ittreservations.com/admin for shuttle services to check reservation requests frequently (at least twice per day) to verify pickups, read applicable notes, and identify any last minute changes notified by ITT personnel or customers. The Contractor and drivers must not accept any additional customers that were not reserved through the ITT Office.

Contractor may be required to operate shuttle service to/from Venice/Marco Polo airport up to 2- 3 times per day when required. Estimated quantities are included in the Price List.

3. TECHNICAL REQUIREMENTS.

a. All vehicles must have operational air conditioning and heaters for passengers.

b. All vehicles transporting personnel shall be operated and maintained in a safe condition.

c. If 52 passenger buses are used, they shall have two (2) passenger doors for easy ingress/egress.

d. Use only fully enclosed vehicles with seats and seatbelts for operators and passengers to transport personnel.

e. Any vehicle (minivan, minibus, and bus) used must have the specifications as per Art. 12, paragraph 7, Italian Law n.21 15 Jan 1992 and as minimum in conformity with environmental directive CE96/1 – EURO 5 & 6 anti-pollutions specifications.

f. Any vehicle (minivan, minibus, and bus) used must be regularly and periodically maintained and current with the Italian Safety Inspection “Collaudo” and must have R.C.A. insurance policy with a minimum maximal of € 32,000,000.00 (thirty two million of euro) for each accident. Before the trip departure, the Government reserves the right to verify that subject documents are valid and current for the entire performance period.

g. Drivers shall possess a current valid Commercial Drivers’ License (CDL), as well as the required “certificato di abilitazione professionale per la guida dei veicoli destinati al trasporto di persone ed attestato di idoneita’ professionale” issued by the competent “Motorizzazione Civile e dei Trasporti in Concessione (M.C.T.C.) Office” as required by Italian D.Lgs. n.285, 30 April 1992 s.m., and Italian D.P.R. n.495, 16 December 1992 s.m.. Before the start of the performance period, the Government reserves the right to verify that subject documents are valid and current for the entire performance period.

h. Vehicles shall be kept clean by the contractor. Accidental spills of liquids will be cleaned as soon as possible. Vehicles will be free of pet hair/dander. Vehicles must be smoke free.

http://www.ittreservations.com/admin

i. Each of the contracted vehicle(s) shall have at least, but not limited to, a jack, tools, spare tire, fire extinguishers, emergency reflective triangle and reflective safety vest in them at the time of delivery.

j. In case of Contractor’s late arrival (30 minutes or more than the scheduled timing), a penalty of 50 Euro will be charged. In case of no show, the full trip cost will be charged as a penalty. Late arrivals or no show cases will be promptly notified (within one or two working days) to the Contractor who, in turn, will calculate the corresponding deduction in the next available invoice.

4. PERIOD OF PERFORMANCE & PRICE LIST. This Blanket Purchase Agreement (BPA) shall be in place for a period of 5 (five) years. The US Government is only obligated to the extent of authorized calls placed under this BPA. The price list submitted with the Quotation will be valid for one (1) year from the BPA Award date. The contractor shall submit new price list, in writing, for approval by the Contracting Officer (CO) at least fifteen (15) days prior to expiration of the current approved price list.

5. INDIVIDUAL AUTHORIZED TO PLACE CALLS. Calls will be placed only by authorized personnel, acting within the order limitation of the ordering delegation, at least three

(3) days before shuttle date. The Contracting Officer, will send to the contractor the Ordering Individuals Letter with the maximum call monetary limitation amount authorized for each individual. These individuals, will also oversee contractor performance, monitor each requirement and report to the Contractor, Contracting Administrator and or Contracting Officer, on any issues that are of concern.

6. GOVERNMENT FURNISHED PROPERTY. None

7. GOVERNMENT’S RESPONSIBILITIES. ITT Travel provides the website where customers request their shuttle service.

8. GENERAL INFORMATION.

a. IDENTIFICATION OF CONTRACTOR EMPLOYEES. While performing services, the contractor personnel, driver included, shall wear clothing and/or badges that clearly identify them as such. Shuttle drivers will be neat and clean in appearance. They must be friendly and capable of interacting with the passengers. The Contractor shall place a magnetic “Patriot Shuttle” on the vehicle for easy identification to customers. The magnets will be provided by the NAFI.

b. ENGLISH LANGUAGE REQUIREMENTS. The Contractor’s Contract Manager, Call Reception Personnel, as well as the Driver assigned to the trip shall have good command of English Language in order to properly coordinate the services and communicate with United States personnel, and shuttle passengers. All written correspondence from contractor shall be in English.

c. CONTRACTOR COMMUNICATION. To facilitate communication between the Government and the Contractor; the Contractor must designate and maintain an e-mail account(s) and contact telephone number(s) for the life of the contract.

d. LIABILITIES AND RESPONSIBILITIES. The Contractor shall be responsible for all damages to persons or property that occurs during the performance of this service as result of the Contractor’s fault or negligence.

e. Enrollment in the “Registro delle Imprese della competente Camera di Commercio, Industria Artigianato e Agricoltura” providing the authority to operate in the specific business sector of the instant solicitation.

9. SAFETY. The contractor shall ensure all personnel engaged in the performance of this contract, observe all Air Force and host country laws and regulations concerning safety. Strict adherence to COVID/influenza type disease decrees/rules are mandatory. The contractor is responsible for knowing the most up to date decree/rules. The US Government is not liable for fines levied upon contractor for not adhering to decrees/rules. Safety or personal protective equipment violations shall result in suspension of work until violation(s) are corrected, at no cost to the US Government. The contractor may also be liable for penalties assessed on such delays.

The contractor will use every safety mean necessary to prevent damage to US Government personnel and property. An emergency cell phone must be always in possession of the driver.

In case contractor personnel or customers are injured or government assets are damaged, the contractor shall promptly inform the designated US Government representative, who, in turn, will inform the 31 FW/SEG and 31st CONS/LGCB. In case injuries are life threatening, the contractor shall contact 31 FW/SEG immediately.

10. SECURITY. Contractor must provide list of all personnel intended to be used in this service in order to conduct background check, issue base pass and or authorization. People not on the list will not be authorized to access the base.

11. VEHICLE BREAKDOWNS AND RETRIEVAL. Contractor shall report to the location where the vehicle breaks down within one (1) hour. Contractor is responsible for all repair and towing cost associated with vehicle breakdowns. Contractor shall provide Aviano Air Base a replacement vehicle of the same type and capability within one (1) hour the same day when the vehicle becomes inoperable. Contractor, during the trip time, shall provide a 24 hours point of contact to respond to urgent situations that may arise.

12. HOURS OF OPERATION. Services can be requested 365 days per year, including Italian and or American holidays. The hours of operation are 24 hours, seven days a week.

13. ENVIRONMENTAL SPILLS. The contractor is responsible for any hazardous spill response, immediately contain the spill, preventing/minimizing any further release into the environment. The contractor is liable for the spill or release of such substances (on and of Aviano AB, Italy) and costs associated to the cleanup.

PERFORMANCE WORK STATEMENT