DRAFT PWS Multi-Test Support Services.pdf

DRAFTPERFORMANCE WORK STATEMENT (PWS)

MTS Support Services

1. GENERAL:

This is a non-personnel services contract to provide Calibration, Technical Support, Software Support, System Improvements and Emergency Repairs for the Bridge Crossing Simulator (BCS), Littoral Warfare Environment (LWE), Roadway Simulator (RWS), Vehicle Durability Simulator (VDS), Heavy Vehicle Durability Simulator (HVDS), and Drivetrain Durability Simulator (DDS). The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform Calibration, Technical Support, Software Support, System Improvements and Emergency Repairs as defined in this Performance Work Statement except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

1.2 Background: The mission of ATC is to plan, conduct, analyze, and report the results of developmental tests, production tests, and other tests to include providing test and test support services for authorized customers, within Department of Defense (DOD) and outside DOD, including government and non-government organizations, domestic and foreign in the support of the warfighter. ATC is one of the DOD’s premier test and training ranges supporting both military and commercial materiel developers by testing a broad spectrum of equipment throughout the life cycle, from concept through deployment.

The BCS, LWE, RWS, VDS, HVDS, and DDS are unique test rigs needed to perform testing of various unique requirements of certain military systems. These one-of-a-kind facilities were designed and built by MTS Systems using their proprietary hardware and software. The BCS is the only bridge durability tester in the world, the LWE is the largest scientific wave maker in the United States, and the RWS/VDS/HVDS/DDS is the largest driven road simulator in the U.S.

1.3 Objectives: This contract will provide Calibration, Technical Support, Software Support, System Improvements and Emergency Repairs for the BCS, LWE, RWS, VDS, HVDS, and DDS.

DRAFT1.4 Scope: Planned services include known system upgrade support, routine maintenance includes standard maintenance and calibration for each system, and emergency services include software and hardware troubleshooting and repairs as needed.

1.5 Period of Performance:

Ordering Period: Five (5) Years Period of Performance: Up to 84 Months

1.6 General Information

1.6.1 Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.2 Recognized Holidays:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

1.6.3 Hours of Operation: ATC is currently working an alternate work schedule as described in ATC regulation 690-9. The contractor shall be required to provide support during these hours, in addition, deviate from normal hours by providing sufficiently trained and qualified personnel to satisfy the work schedule for each particular test at designated ATC site locations. Notification to work outside normal hours of operation to support government requirements will be coordinated and agreed to between the Government and Contractor. Employees shall not work overtime or on Federal holidays unless approved in advance by the COR.

DRAFT1.6.4 Installation Closures: Inclement weather conditions may force a temporary shutdown of APG. The contractor shall call the Post Operation telephone (410-278-SNOW) to get APG operation status and report to work accordingly. In addition, the local radio stations will announce any such delays or closures.

1.6.5 Place of Performance: On-site support performed under this contract will be performed at Aberdeen Test Center, APG MD, 21005. Remote technical support or repair will be performed at the contractor’s facility.

1.6.6 Type of Contract: The government will award a five (5) year ID/IQ contract

1.6.7 Security Requirements: Contractor personnel performing on-site work at APG under this contract must be U.S. citizens or notify the COR 2 weeks in advance of visit and provide a request letter on company letterhead as well as any identifying information of the foreign national requested by the COR. Contractor personnel performing on-site work at APG under this contract must also be able to pass a background check to be allowed entrance onto the base.

1.6.8 Identification of Contractor Employees: All contract personnel will be escorted while performing work on the installation.

1.6.9 Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration and is authorized to perform the following functions:

assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, specifications;

monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.10 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall

DRAFTnotify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may effect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.11 Non-Personal Service Statement. Contractor employees performing services under this order will be controlled, directed, and supervised at all times by management personnel of the contractor. Contractor management will ensure that employees properly comply with the performance work standards outlined in the statement of work. Contractor employees will perform their duties independent of, and without the supervision of, any Government official. The tasks, duties, and responsibilities set forth in the task order may not be interpreted or implemented in any manner that results in any contractor employee creating or modifying Federal policy, obligating the appropriated funds of the United States Government, overseeing the work of Federal employees, providing direct personal services to any Federal employee, or otherwise violating the prohibitions set forth in Parts 7.5 and 37.1 of the Federal Acquisition Regulation (FAR).

1.6.12 Contractor Manpower Reporting (CMR). The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) has established a secure data collection site, entitled Contractor Manpower Reporting System, for the purpose of capturing contractor (and subcontractor) manpower utilized during the performance of this contract. As a result, the contractor shall report all the information required by the Contractor Manpower Reporting System. The information requiring completion by the contractor includes, but may not be limited to the following: Contracting Office, Contracting Officer, Contracting Officer's Technical Representative, Contract number, Requiring activity identification code (UIC), Command, Obligated Dollars, Fund cite information, Contractor name, address, phone number, e-mail address, Direct labor hours, Direct labor dollars, Federal Service Code (FSC) and Locations of service. The contractor shall submit all required information before final invoice. The contractor shall access the Contractor Manpower Reporting System database on the internet and fill-in the required data entry fields. The system can be accessed at the following internet address:

https://www.ecmra.mil/Default.aspx The reporting period will be the period of performance not to exceed 12 months ending September 30 of each government fiscal year and must be reported by 31 October of each calendar year.

DRAFTPART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. Definitions:

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government.

The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.6. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

DRAFT2.1.7. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9. QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.12. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.12. WORK WEEK. Monday through Friday, unless specified otherwise.

2.2. Acronyms:

ACOR Alternate Contracting Officer's Representative AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation BCS Bridge Crossing Simulator CCE Contracting Center of Excellence CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTR Contracting Officer's Technical Representative COTS Commercial-Off-the-Shelf DA Department of the Army

DRAFTDD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DOD Department of Defense FAR Federal Acquisition Regulation HIPAA Health Insurance Portability and Accountability Act of 1996 KO Contracting Officer LWE Littoral Warfare Environment NTE Not to Exceed OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program RWS Roadway Simulator TE Technical Exhibit TPOC Technical Point of Contact VDS Vehicle Durability Simulator

DRAFTPART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES: None

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The Contractor shall furnish all labor, supplies/materials, equipment, facilities, and services required to perform work under this contract.

PART 5

SPECIFIC TASKS

5. Specific Tasks:

Basic Services. The contractor shall provide the following services for the BCS, LWE, RWS, VDS, HVDS, and Drive Train Simulator as requested by the Government.

5.1 Calibrations. The contractor shall provide labor, calibration standards /systems, and support equipment needed to accomplish on-call, periodic calibration/certification of the BCS, RWS, VDS, and HVDS transducers.

5.1.1 Transducer Calibration. The calibration procedure shall follow the manufacturer’s recommendations and will provide a minimum of five points over the range of the transducer. Standards utilized for the calibration procedure will be traceable to NIST standards. The items submitted for calibration will be determined by the Technical Point of Contact (TPOC) based on scheduled test requirements of the affected facility.

DRAFT5.1.2 Calibration of the Heavy Vehicle Durability Simulator (VDS). The contractor shall provide labor and material to accomplish calibration for items listed in Technical Exhibit 1.

5.2 Technical Support. The contractor shall provide telephonic and on-site technical support and troubleshooting for any problems with MTS supplied hardware and software. The timing of on-site visits will be scheduled by mutual agreement between the Government and the contractor. For problems requiring repair/replacement of the MTS hardware/software, the contractor will provide a quote to the COR for approval.

5.3 Software Support. At the request of the Government, the contractor shall provide a quote to the COR for approval to modify/upgrade the MTS software to meet new Information Security requirements, such as compatibility with computers running on the latest version of Windows operating system and compatibility with background Government computer security processes.

5.4 System Improvements. At the request of the Government the contractor shall provide a quote to the COR for approval, to modify the hardware and/or software of the BCS, LWE, RWS, VDS, HVDS, or DDS to reduce system operating costs, introduce safety improvements, or add capabilities to support the changing ATC mission.

PART 6

APPLICABLE PUBLICATIONS

1. APPLICABLE PUBLICATIONS

1.1 The Contractor must abide by all applicable regulations, publications, manuals, and local policies and procedures.

1.2 U.S. Army Aberdeen Test Center (ATC) Standard Operation Procedure (SOP) for Automotive Test Courses Number 385-5176. Dated 4 May 2018.

PART 7

ATTACHMENT TECHNICAL EXHIBIT LISTING

DRAFT2. Attachment/Technical Exhibit List:

2.1 Attachment 1/ Technical Exhibit 1 – Components for calibration

2.2 Attachment 2/ Technical Exhibit 2 – Deliverables Schedule – Standard Maintenance Schedule

2.3 Attachment 3/ Technical Exhibit 3 – Performance Requirements Summary

TECHNICAL EXHIBIT 1

COMPONENTS FOR CALIBRATION

BCS Calibration In-place calibration of up to 20 Interface 3232BFG-100K 100 kip load cells and corresponding 497.22 conditioner boards (or their replacements if existing controller upgraded). This calibration will be performed on an as needed basis.

RWS Calibration

The Swift model 40 and 50 transducers will be calibrated annually. The 26 kip and 13 kip bi-axial load cell will be calibrated every other year starting with the second year of the contract.

5 SWIFT 40 wheel force transducers:

1289514 1289515 10246915A 1293740 10271184B

4 SWIFT 50 wheel force transducers:

10207361A 10207361B

DRAFT10282047A

10274746A

Quantity of Two Biax cells 13kip 670.67B-03 transducers; serial numbers below:

1300402 1300403

Quantity of Two Biax cells 26kip 670.67B-04 transducers; serial numbers below:

1382894 1383902

HVDS Calibration

Displacement transducer Calibration. The calibration procedure shall follow the manufacturer’s recommendations and will provide a minimum of five points over the range of the transducer.

Loadcell Transducer Calibration. The calibration procedure shall follow the manufacturer’s recommendations and will provide a shut calibration for loadcells.

Standards utilized for the calibration procedure will be traceable to National Institute of Standards and Technology (NIST) standards. The items submitted for calibration will be determined by the Technical Point of Contact (TPOC) based on scheduled test requirements of the HVDS.

Routine maintenance. The contractor shall provide labor, parts, and support equipment needed to accomplish on-call, periodic maintenance.

Routine maintenance will be performed on 10 329HT corners.

Routine maintenance will be performed on the 24 5.15.180 hydraulic pumps where all filters will be changed.

DRAFT One fluid sample will be taken from each pump for a total of 24 samples. These samples will be analyzed, and a report will be sent to the TPOC.

Swift 50 EVO Calibration

Quantity of ten SWIFT 50 EVO wheel force transducers; serial numbers below:

10667916A 10667916B 10653256A 10653256B 10649000A 10649000B 10664266A 10664266B 10646990A 10654344A

TECHNICAL EXHIBIT 2

DELIVERABLES SCHEDULE

Scheduled Maintenance – Annual RWS/HVDS calibration

TECHNICAL EXHIBIT 3

Performance Requirements Summary

Task

PWS

Paragrap h

Performance Standard Performance Requirement Surveillance Method Rating

DRAFTPRS # 1

Calibration 5.1.1

Maintenance must be performed in accordance with (IAW) established schedule

No more than one late or missed scheduled maintenance annually

COR conducts random inspections; contractor provides report upon completion of services

PRS # 2

Telephone Assistance

5.2 Provides remote assistance within 1 business day of request

No more than one response beyond 1 business day per quarter

COR verifies response time and includes it in monthly COR reports

PRS # 3

On-Site Troubleshootin g

5.2 Diagnoses problem, provides repair quote and repairs problem

System operates normally after repairs

COR verifies system operations

PRS # 4

Software Support

5.3 Software updates meet

Government requirements

Software is compatible with current systems and successfully passes system checks

COR verifies completed systems check

PRS # 5

System

Improvements

5.4 Software or hardware meet

Government requirements

System upgrades verified and successful

TPOCs verify system upgrades successful