DRAFT PWS_MMA_updated 4 May 2023.pdf

Ver. October 2022

PERFORMANCE WORK STATEMENT (PWS)

FOR

Marketing Services for the Tennessee Army National Guard Recruiting at Mixed Martial Arts events.

1.0 General:

1.1 Scope: The contractor shall provide all personnel, equipment, tools, materials, supervision, and quality control necessary, except as specified in Paragraph 3.0 as Government Furnished, to perform Marketing Services at Mixed Martial Arts events., as defined in this PWS.

1.1.1 Reserved

1.2 Background: The Recruiting and Retention BN (RRB) markets and advertises in the state of Tennessee to reach our recruitable demographic to help recruiting efforts and to support our overall assigned end strength for the state. Mixed Martial Arts events could provide an excellent opportunity for the Tennessee National Guard Recruiting and Retention Force to engage with student athletes, parents, and fans to garner leads, enlistments, and Guard brand awareness. RRB is in search of a licensed promotion company that specifically deal with Mixed Martial Arts sports events to promote the Tennessee Army National Guard. The contractor must be certified and licensed by The Tennessee Athletic Commission via the Tennessee Office of Commerce and Insurance.

The Tennessee Office of Commerce and Insurance overseas both Professional and Amateur sporting events to include but not limited to grappling, submission wrestling and Mixed Martial Art(s) competitions within the State of Tennessee.

1.3 Period of Performance (PoP): The Period of Performance shall be 1 Base Year of 12 months and two 12-month option years. subject to availability for the FYs funding for MDEP VAMP from the National Guard Bureau.

1.4 General Information:

1.4.1 Place and Performance of Services: Performance shall be at discretion of contractor and Government which will be performed at multiple locations throughout the state of Tennessee. The locations will include but not limited to East, Middle and West TN. The contractor shall always maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS when present on Government facility/installation is not closed for the above reasons. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the work force is essential. Teleworking is not authorized.

Morenas, Elfrieda F (Elfie) CIV NG TNARNG (USA) Is the 100miles important? What if there are 2 events in Nashville?

1.4.1.1 Telework: The Government does not permit the contractor to telework in support of this requirement.

1.4.1.2 Unscheduled gate closures by the Security Police may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays. Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges.

1.4.1.3 The contractor’s employees shall become familiar with and obey the regulations of the installation, including fire, traffic, safety, and security regulations while on the installation. Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All contractor employees shall always carry proper identification with them and shall be subject to such checks as may be deemed necessary. The contractor shall ensure compliance with all regulations and orders of the installation, which may affect performance. The Government reserves the right to direct the removal of an employee from Government property or revoke access to Government systems for misconduct, security reasons, or any overt evidence of communicable disease. Removal of contractor employees for reasons stated above does not relieve the Contractor from responsibility for total performance of this contract.

1.4.2 Recognized Holidays: The following are recognized United States (US) holidays.

The contractor shall perform services on these days if there are events taking place.

1.4.2.1 New Year’s Day: January 1st

1.4.2.2 Martin Luther King, Jr.’s Birthday

1.4.2.3 President’s Day

1.4.2.4 Memorial Day

1.4.2.5 Juneteenth National Independence Day: June 19th

1.4.2.6 Independence Day: July 4th

1.4.2.7 Labor Day

1.4.2.8 Columbus Day

1.4.2.9 Veteran’s Day: November 11th

1.4.2.10 Thanksgiving Day

1.4.2.11 Christmas Day: December 25th

1.4.3 Quality Control (QC): The contractor shall develop and maintain an effective QC Plan (QCP) to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s QCP is the means by which it assures itself that its work complies with the requirements of the contract. As a minimum, the contractor shall develop QC procedures that address the areas identified in Technical Exhibit 1, Performance Requirements Summary (PRS). A final QCP shall be submitted to the Contracting Officer Representative (COR) NLT 10 days after contract award.

After acceptance of the QCP, the contractor shall obtain the Contracting Officer’s (KO’s) acceptance in writing of any proposed changes to its QCP.

1.4.4 Quality Assurance (QA): The Government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government will do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) or defect rate(s).

1.4.5 Installation Access and Security Requirements. The contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the COR. The contractor and all associated subcontractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services, or Security Office. The contractor shall ensure compliance with all personal identity verification requirements as directed by Department of Defense (DoD), Headquarters Department of Army (HQDA) and/or local policy (see PWS 6.0). Should the Force Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes.

1.4.5.1 through1.4.5.3 Reserved

1.4.5.4 iWATCH Training: The contractor and all associated subcontractors with an area of performance within an Army-controlled installation, facilities or area shall brief all employees on the local iWATCH program (training standards provided by the requiring activity Antiterrorism Officer (ATO)). This local developed training shall be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR or the KO. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance. The contractor shall report completion for each contractor employee and subcontractor employee to the COR, (if no COR is assigned, delete “to the COR” and replace with “to the KO”) within 15 calendar days after completion of training.

1.4.5.5 Communications Security/Information Technology (COMSEC/IT) Security. All communications with DoD organizations are subject to COMSEC review. All telephone communications networks are continually subject to intercept by unfriendly intelligence organizations. DoD has authorized the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DoD organizations. Therefore, the contractor is advised that any time contractor personnel place or receive a call they are subject to COMSEC procedures. The contractor shall ensure wide and frequent dissemination of the above information to all employees dealing with DoD information. The contractor shall abide by all Government regulations concerning the authorized use of the Government's computer network, including the restriction against using the network to recruit Government personnel or advertise job openings.

1.4.6 Physical Security. The contractor shall safeguard all Government property provided for contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.

1.4.7 through 1.4.8 Reserved

1.4.9 Contract Manager (CM): The contactor shall designate a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the contractor when the CM is absent, shall be designated in writing to the KO.

The CM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The CM shall work through the COR (if no COR is assigned, delete through the COR and replace with through the KO), to resolve issues, receive technical instructions, and ensure adequate performance of services. The CM shall ensure that contractor employees do not perform any services outside the scope of the contract without an official modification issued by the KO. The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor.

1.4.10 Reserved

1.4.11. Combating Trafficking in Persons: The United States Government has adopted a zero-tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract; procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United States Government’s zero tolerance policy, the actions that will be taken against employees for violations of this policy. The contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described at

FAR 22.17.

1.4.12 Reserved

1.4.13 Data Rights the Government has unlimited rights to all documents/materials produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the KO. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.4.14 Organizational Conflicts of Interest (OCI): The contractor and subcontractor personnel performing services under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCIs, as defined in FAR Subpart 9.5. The contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO. In the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may impose other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.4.15 Phase In / Phase Out Periods Reserved

2.0 Definitions and Acronyms:

2.1 Definitions:

2.1.1 Contractor: A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

2.1.2 Defective Service: A service output that does not meet the standard of performance associated with the PWS.

2.1.3 Deliverable: Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.

2.1.4 Key Personnel: Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.5 Physical Security: Actions that prevent the loss or damage of Government property.

2.1.6 Quality Assurance: The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.7 Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.8 Quality Control: All necessary measures taken by the Contractor to ensure that the quality of an end product or service shall meet contract requirements.

2.1.9 Subcontractor: One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.2 Acronyms:

AEI Army Enterprise Infostructure AR Army Regulation AT/OPSEC Antiterrorism/Operational Security BI Background Investigation CM Contract Manager COR Contracting Officer Representative DA Department of the Army DD254 Department of Defense Contract Security Classification Specification DFARS Defense Federal Acquisition Regulation Supplement DoD Department of Defense DSCA Defense Counterintelligence and Security Agency FAR Federal Acquisition Regulation GFP/M/E/S Government Furnished Property/Material/Equipment/Services HQDA Headquarters, Department of the Army HSPD Homeland Security Presidential Directive IA Information Assurance IS Information System(s) KO Contracting Officer NGB National Guard Bureau OCI Organizational Conflict of Interest PII Personally Identifiable Information PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program SCR Service Contract Reporting SSN Social Security Number TE Technical Exhibit USD(I) Under Secretary of Defense for Intelligence

3.0 Government Furnished Property, Material, Equipment and Services (GFP/M/E/S):

The Government will provide the property, material, equipment, and/or services listed below solely for the purpose of performance under this contract:

3.1 Property: Reserved

3.2 Materials: The government shall provide, approved Logos, pictures and content. All print will be reviewed by the Government prior to the release to the public. All TNARNG Logo sizes will be as large as the printed product will allow without distortion of the logo itself. All approved 15 sec and 30 sec radio ads will be provided by the Government.

Digital logo’s .png files for Website advertising and links will be provided by the Government. Contractor shall provide products listed in 3.2 and the government will review products produced by the contractor. The government reserves the right to deny or accept any logo changes by the contractor that will poorly reflect on the TNARNG.

3.3 Equipment: None

3.4 Services: None

3.5 Utilities: None

4.0 Contractor Furnished Property, Materials, and Equipment (CFP/M/E):

4.1 General: Except for those items specifically stated to be Government-Furnished in Paragraph 3.0, the contractor shall furnish everything required to perform these services as indicated in Paragraph 1.1.

4.2 Secret Facility Clearance: Reserved

4.3 Contractor Security Clearance: Reserved

5.0 Requirements: The contractor shall allow Tennessee Army National Guard representative to take photos as proof of performance and submit to the Recruiting and Retention Marketing Department for auditing and social media purposes.

5.1 The contractor shall provide a written request to the provided point of contact for approval for use of logo for all materials prior to distribution. Any unauthorized use of Government logos or other trademark items can result in legal action. An approved copy of each request must be sent to the COR and KO.

5.1.1 The contractor shall provide at a minimum 10’X20’ Booth with (1) 6’ table and (2) chairs for active recruiting at events floor space in proximity to the ring, opening gate or other place agreed by the Government and Contractor

5.1.2 The contractor shall provide a secondary display option in high traffic areas at the reasonable request of the Government when space is available. Example to include but not limited to a pull up bar provided by the Government that the public can access.

Morenas, Elfrieda F (Elfie) CIV NG TNARNG (USA) Add POC of who will be able to review and approve. You said you were going to add 2 POCs to approve. Need emails and phone numbers for contact.

During the meeting it was mentioned that the booth size and location was subject to chance. For example, smaller arenas might only have room for a smaller booth and larger arenas for a larger booth.

Hooper, Caitlin E SFC USARMY NG TNARNG (USA) Approved Copy of written request to COR/KO should that not fall on RRB to provide not vendor?

Morenas, Elfrieda F (Elfie) CIV NG TNARNG (USA) We will provide the written request to the Contractor which they will use each time prior to print or distribution.

Remove NCOIO, say "Government and the Contractor"

Preferred 10’X10’ area or what’s reasonable for event space agreed upon by government and contractor prior to the event.

5.1.3 The contractor shall provide approved marketing materials on the below areas of the ring.

a. logo on the floor mat/canvas of the main event cage.

b. Contactor shall have approved website and/ or QR code on top railing of cage for visibility by spectators.

c. The contractor shall provide space on the corner pad at a minimum of 6’X1’ vertical space.

d. The contractor shall provide space on the top padding of the cage at a minimum of 6’x1’ horizontal space.

e. The contractor shall provide a minimum of a 4’X4’ area on side of cage for banner advertisement with each event, or reasonable size agreed upon by the government and contractor prior to the event.

5.1.4 The contractor shall provide Internet radio advertisements during each radio/ Pay-Per-View (PPV), podcast and multimedia event. The Government shall provide the advertisements via MP3 or MP4 depending on contractor requirements. Radio advertisements will be at least 15 seconds in duration but not to exceed 30 seconds.

5.1.5 The contractor shall provide space on their Website for TNARNG logo and hyperlink Nationalguard.com/tn. All logos and links will be provided by the Government by email to the Contractor. The artwork will be the TNARNG Logo, all logos and links will be displayed and available through the entirety of the relationship of the Contractor and Government.

5.1.6 The contractor shall provide Public Address Announcements. The promotion will give access to the Government at a minimum of two minutes during each event to give recruiting messages. Messages and questions will be scripted prior to event for accuracy and professionalism.

5.1.7 The contractor shall provide the opportunity for the Government to distribute promotional items and information during each event. Items will include but not limited to lanyard, bracelets, hats, pens, and T-shirts.

5.1.8 The contractor shall provide a written request for approval to use any product with the Government logo after the contract end date. The contractor shall provide in writing on how they will use the logo or materials for the Government to approve at any event that is after the contractual period. If there is no intent by contractor to use branded materials after the contractual period, the contractor shall return all branded items to the

Are there other options to provide the ad? Such as a usb port?

Government. Any unauthorized use of Government logos or other trademark items can result in legal action.

5.1.9- The Contractor shall utilize approved digital logo on all social media platforms for event advertising and event coverage. Digital Logo use is only approved for the duration of this contract.

6.0 Applicable Publications: Publications applicable to this PWS are listed below:

Publication (Chapter/Page)

Date of Publicatio n

Mandator y or

Advisory

Website

Federal Acquisition Regulation https://www.acquisition.gov/?q=browsefar Defense Federal Acquisition

Regulation Supplement http://www.acq.osd.mil/dpap/dars/dfarspgi/ current/index.html or https://www.acquisition.gov/dfars

Joint Travel Regulation (JTR) https://www.defensetravel.dod.mil/site/trav elreg.cfm

DoDM 1000.13-M-V1 DoD Identification (ID) Cards (Enclosure 2, paragraph 3.b)

01/23/201

(Change 1:

07/28/202 0) http://www.esd.whs.mil/Directives/issuanc es/dodm

Federal Information Processing Standards (FIPS)

Publication 201-2 Personal Identity Verification (PIV) of Federal Employees and Contractors (paragraph 9)

August http://nvlpubs.nist.gov/nistpubs/FIPS/NIST.

FIPS.201-2.pdf

DoDM 5200.2 Procedures for the DoD Personnel Security

Program (PSP)

04/03/201 https://www.esd.whs.mil/Directives/issuanc es/dodm/

DoDI 5200.46

DoD Investigative and Adjudicative Guidance for

Issuing the Common Access Card (CAC)

09/09/14 (Change

1:

05/04/201

8) es/dodi/

Homeland Security Presidential Directive (HSPD)-

Policy for a Common

Identification Standard for Federal Employees and

Contractors

08/27/200 https://www.dhs.gov/homeland-security-presidential-directive-12 https://www.acquisition.gov/?q=browsefar http://www.acq.osd.mil/dpap/dars/dfarspgi/current/index.html http://www.acq.osd.mil/dpap/dars/dfarspgi/current/index.html https://www.acquisition.gov/dfars http://www.esd.whs.mil/Directives/issuances/dodm http://www.esd.whs.mil/Directives/issuances/dodm http://nvlpubs.nist.gov/nistpubs/FIPS/NIST.FIPS.201-2.pdf http://nvlpubs.nist.gov/nistpubs/FIPS/NIST.FIPS.201-2.pdf https://www.esd.whs.mil/Directives/issuances/dodm/ https://www.esd.whs.mil/Directives/issuances/dodm/ https://www.esd.whs.mil/Directives/issuances/dodi/ https://www.esd.whs.mil/Directives/issuances/dodi/ https://www.dhs.gov/homeland-security-presidential-directive-12 https://www.dhs.gov/homeland-security-presidential-directive-12

DoDI 5400.11 Department of Defense

Privacy and Civil Liberties Programs

01/29/201 es/dodi/

DoD 5400.11-R Department of Defense

Privacy Program

05/14/200

DoDD 8140.01

Cyberspace Workforce Management

10/05/202 es/dodd/

DoD 8570.01-M

Information Assurance Workforce Improvement

Program

12/19/200

(Change 4:

11/10/201 5)

DoD 5220.22-M National Industrial Security Program Operating Manual

(NISPOM)

02/28/200

(Change 2:

05/18/201 6)

Army Directive 2014-05 Policy and Implementation Procedures for Common

Access Card Credentialing and Installation Access for Uncleared Contractors

03/07/201 https://armypubs.army.mil/ProductMaps/P ubForm/ArmyDir.aspx

AR 25-2

Information Assurance

04/04/201 http://armypubs.army.mil/ProductMaps/Pu bForm/AR.aspx

AR 530-1

Operations Security

09/26/201 http://armypubs.army.mil/ProductMaps/Pu bForm/AR.aspx

AR 525-13

Antiterrorism

12/09/201 http://armypubs.army.mil/ProductMaps/Pu bForm/AR.aspx

AR 381-12

Threat Awareness and

Reporting Program (TARP) (Section II, ¶ 2-4.b)

06/01/201 http://armypubs.army.mil/ProductMaps/Pu bForm/AR.aspx

6.1 Applicable Forms: Forms applicable to the PWS are listed below:

Form Date Website DD 1172-2 Mar 2017 http://www.dtic.mil/whs/directives/forms/index.htm https://www.esd.whs.mil/Directives/issuances/dodi/ https://www.esd.whs.mil/Directives/issuances/dodi/ https://www.esd.whs.mil/Directives/issuances/dodd/ https://www.esd.whs.mil/Directives/issuances/dodd/ https://www.esd.whs.mil/Directives/issuances/dodm/ https://www.esd.whs.mil/Directives/issuances/dodm/ https://www.esd.whs.mil/Directives/issuances/dodm/ https://www.esd.whs.mil/Directives/issuances/dodm/ http://armypubs.army.mil/ProductMaps/PubForm/AR.aspx http://armypubs.army.mil/ProductMaps/PubForm/AR.aspx http://armypubs.army.mil/ProductMaps/PubForm/AR.aspx http://armypubs.army.mil/ProductMaps/PubForm/AR.aspx http://armypubs.army.mil/ProductMaps/PubForm/AR.aspx http://armypubs.army.mil/ProductMaps/PubForm/AR.aspx http://armypubs.army.mil/ProductMaps/PubForm/AR.aspx http://armypubs.army.mil/ProductMaps/PubForm/AR.aspx http://www.dtic.mil/whs/directives/forms/index.htm

Application for Identification Card/DEERS Enrollment

I-9 Employment Eligibility

Verification

10/21/201 https://www.uscis.gov/sites/default/files/files/form/i- 9.pdf

DD 441

Department of Defense Security Agreement

Feb 2020 http://www.dtic.mil/whs/directives/forms/dd/ddforms 0001-0499.htm

DD 250

Material Inspection and

Receiving Report

Aug 2000 https://www.esd.whs.mil/Directives/forms/dd0001_0 499/ http://www.dtic.mil/whs/directives/forms/forminfo/forminfopage2479.html http://www.dtic.mil/whs/directives/forms/forminfo/forminfopage2479.html https://www.uscis.gov/sites/default/files/files/form/i-9.pdf https://www.uscis.gov/sites/default/files/files/form/i-9.pdf http://www.dtic.mil/whs/directives/forms/dd/ddforms0001-0499.htm http://www.dtic.mil/whs/directives/forms/dd/ddforms0001-0499.htm https://www.esd.whs.mil/Directives/forms/dd0001_0499/ https://www.esd.whs.mil/Directives/forms/dd0001_0499/

TECHNICAL EXHIBIT 1

Performance Requirements Summary (PRS)

This PRS includes performance objectives the Government will use to determine contractor performance and will compare contractor performance to the Acceptable Quality Level (AQL).

Performance

Objective Performance Standard Acceptable

Quality Levels

(AQL)

Surveillance Method / By Whom

5.1.1 Booth

The contractor shall provide a 10’X20’ Booth with (1) 6’ table and (2) chairs

Ensure there is the requested number of tables and chairs and all items are sturdy for all display items

Periodic Inspection /

COR

5.1.3

Advertising

Contractor shall provide logo on the following:

floor mat/canvas, corner pad minimum 6’x1’ top padding minimum 6’x1’ QR code /TNARNG website on top railing and 4’x4’ Banner space

There is enough space on the cage and corner pads for the logos and artwork to be visibly seen

Periodic Inspection /

COR

5.1.4 Radio Advertisement

The contractor shall provide commercial ads with a minimum of 15 seconds not to exceed 30 seconds per play.

The advertisement is played in full, no interruptions or cut short

5.1.5 and 5.1.9

Internet

The contractor shall provide Advertising on all social media platforms such as but not limited to Facebook, Instagram, YouTube and Pay-Per view events.

logos on the website are visible and readable

5.1.6 Live Advertisement

The contractor shall provide a live Q and A with the local Recruiter at a minimum of two minutes

Q and A minimum of two minutes

Periodic Inspection /

COR

5.1.8 Branded Material

The Contractor must have written approval for use of branded material after contractual period, or return all branded material if there is no intent for use.

Verify written request Is approved for use after contractual period.

Inspect as needed /

TECHNICAL EXHIBIT 2

Deliverables Schedule-

PWS

Reference / Deliverable

Title

Frequency Number of Copies

Medium/Format Submit To

1.4.3 A QCP

shall be submitted to the (COR) NLT 10 days after contract award one time 1 electronic COR and KO

1.4.5 iWatch training certificate once 1 electronic COR

5.1.8 Branded

Material Request any additional event after contractual period

1 electronic COR

This box needs to be deliverables- anything that you require from the contractor that they have to submit, such as the iwatch training certificate