DRAFT - PWS Gas and Oil Burners.pdf

409th CSB Ver 6 20200319

409th Contracting Support Brigade (CSB)

Performance Work Statement (Includes associated Performance Requirements Summary (PRS)

Preventive Maintenance and Repair of Gas & Oil Burners within United States Army Garrison (USAG) Wiesbaden, Germany

Part 1

General Information

1. GENERAL: This is a non-personal services contract to provide maintenance and repair services for gas and oil burners within the USAG Wiesbaden, Germany. The Government will not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of services/Introduction: This is a non-personal services contract to provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform preventive maintenance and on-call repairs as defined in this PWS, except for those items specified as Government furnished property and services. The Contractor shall perform to the standards in this contract. The Government shall not exercise any supervision or control over the contract service providers performing the services herein.

1.2 Background: The USAG Wiesbaden must ensure that the gas and oil burning equipment is maintained and repaired in accordance with (IAW) established commercial standards and the performance standards as specified herein.

1.3. Scope: The Contractor shall provide services for the preventive maintenance (PM) and on-call repairs on the facilities and equipment as listed on the inventory list Exhibit A. The Contractor shall comply with existing applicable laws and regulations for equipment, e.g. Deutsches Institut fuer Normung (DIN), Verband der Elektrotechnik Elektronik

Informationstechnik (VDE), Verband deutscher Maschinen und Anlagenbau (VDMA), environmental laws, etc. and accepted commercial standards and practices. The Contractor shall perform all related administrative actions required to provide services such as material requisitioning, quality control (QC), financial control, meetings, and correspondence. The

Contractor shall also maintain accurate and complete records, files, and libraries of documents to include all U.S. German, and local regulations, standards, provisions, codes, laws, technical manuals, and manufacturers’ instructions and recommendations that are necessary and related to the functions being performed. The Contractor shall compile historical data and prepare required reports.

1.4 Objectives: Preventive Maintenance and Repair of Gas & Oil Burners shall be performed according to all pertinent regulations, under the strict observance of all relevant United States (U.S.), and Host Nation regulations, standards, provisions and directives, as well as all relevant safety instructions. The Contractor shall ensure that all work meets the level of service, performance standards, or tolerances specified in the PWS or in applicable referenced documents.

1.5 Period of Performance: The contract shall be for one (1) base period and two (2) option periods.

1.6 General Information

1.6.1 Quality Control Plan (QCP): The Contractor shall develop and maintain a QCP to ensure services are performed IAW this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor's QCP is the means by which it assures that the work provided complies with the requirements of the contract.

The Contractor’s Proposed QCP shall be submitted to the Contracting Officer (KO) through the Contracting Officer’s

Representative (COR) for review within ten (10) work days after date of contract award (Deliverable #1).

The Government will review and either notify the Contractor in writing of acceptance of the plan or return their comments to the Contractor within ten (10) days. If the Government has provided comments, the Contractor shall the have three (3) days to submit a Final QCP. After receipt of the Final QCP, the Contractor may receive the Contracting Officer’s acceptance in writing. Any proposed changes to the accepted QCP are required to be resubmitted for acceptance by the Contracting Officer no later than thirty (30) days prior to the anticipated change and before implementation by the Contractor. The timeline noted above will apply for review and acceptance for proposed changes. At a minimum, the QCP must include the following to be acceptable:

a. A chart showing the organizational structure and lines of authority, the names, qualifications, duties, responsibilities, and classification of each member of the Contractor's Quality Control Team.

b. How will the Contractor monitor work to ensure that performance complies with all deliverables (etc.

timelines, deadlines, and goals)?

c. How will the Contractor monitor work to ensure that performance complies with all specifications and requirements of the contract, including clauses?

d. How will the Contractor monitor and ensure staff qualifications remain current and valid including

DOCPER progress/approvals throughout contract performance?

e. How will the Contractor ensure all keys issued will remain controlled items (Paragraph 1.8 Key Control)?

f. How will the Contractor inventory and track maintenance of all Government Provided Equipment /

Materials?

g. How will the Contractor identify, investigate, and correct any non-conforming performance and prevent similar deficiencies in the future?

h. How will the Contractor file and save all Quality Control related documents for the life of the contract plus five (5) years?

1.6.2 Quality Assurance: The Government will evaluate the Contractor’s performance under this contract IAW the Quality

Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the

Contractor has performed IAW the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the acceptable quality levels (performance thresholds).

1.6.3 Recognized Holidays: The following provides information on recognizable holidays for the purpose of the PWS. If submitted of any documentation (e.g. deliverables, submittals, etc.) deadlines fall on a holiday, the closest work day prior to the holiday will apply as the deadline for submittal.

1.6.3.1 US Holidays: Work shall not be performed on U.S. holidays occurring during the normal workweek, unless otherwise directed by the Contracting Officer. When a U.S. holiday occurs on a Saturday or a Sunday, the holiday is observed on the preceding Friday or following Monday, respectively.

New Year's Day January 1st

M L King Memorial Day 3rd Monday in January

Presidents' Day 3rd Monday in February

Memorial Day last Monday in May

Juneteenth 19 June

Independence Day July 4th

Labor Day 1st Monday in September

Columbus Day 2nd Monday in October

Veterans' Day November 11th

Thanksgiving Day 4th Thursday in November

Christmas Day December 25th

1.6.3.2 Host Nation Holiday: Work shall not be performed on local Host Nation holidays occurring during the normal workweek, unless otherwise directed by the Contracting Officer.

New Year’s Day 01 January

Good Friday varies yearly

Easter Monday varies yearly

Labor Day 01 May

Ascension Day varies yearly

Whit Monday varies yearly

Corpus Christi varies yearly

Day of German Unity 03 October

1st Christmas Day 25 December

2nd Christmas Day 26 December

1.6.4 Operating Hours: The Government facility office hours, facility operating hours, and the Contractor support hour requirement often coincide, however, they may differ. Please refer to the following.

1.6.4.1 Government Facility Office Hours: The Government facility hours are 07:30 to 16:00 Central Europe Time (CET), Monday through Friday. The Government facility is open for operations during the recognized U.S. Holidays identified in paragraph 1.6.3.1 above. The Government facility may close due to local or national emergencies, administrative closings, or similar Government directed facility closings and will be communicated by the Contracting Officer to the Contractor.

1.6.4.2 Contractor Support Hours: The Contractor shall provide support between the hours of 06:00 to 18:00 Central

Europe Time (CET), Monday through Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor shall at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the

Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind, that the stability and continuity of the workforce are essential.

1.6.5 Training Holidays: USAREUR has historically granted military personnel Training Holidays as compensation for time that they spent in field training. These are typically combined with regular holiday leave schedules (for example, Christmas half days or day on day off schedules). Training Holidays may affect access to military operated facilities. If scheduled work or access to facilities is required, coordination with occupants will be necessary or the work in affected facilities shall be rescheduled after the training holiday. However, announced training holidays or exodus of military personnel may provide the Contractor with an opportunity for unrestricted access to facilities and areas. The Contractor shall take full advantage of such opportunities by planning maintenance or actions that are better accomplished when such areas are vacant.

1.6.6 Place of Performance: The work to be performed under this contract will be performed at the Amelia Earhart

Building, Rheinblick Golf course and Mainz-Kastel areas of USAG Wiesbaden.

1.7 Security Requirements: The following information is provided on security related matters.

1.7.1 Security Program: Contractor personnel performing work under this contract must have a level of security required at time of the proposal submission, and must maintain the level of security required for the life of the contract. The security requirements are IAW the Department Of Defense Contract Security Classification Specification (DD Form 254), which is currently accessible at the following link:

http://www.dtic.mil/whs/directives/forms/eforms/dd0254.pdf

1.7.2. Personnel Security Clearance Requirements: Contractor personnel performing work under this contract must have active personnel security clearance at the xxx level in the Joint Personnel System (JPAS) at time of the proposal submission, and must maintain the level of security required for the life of the contract. The security requirements are IAW the

Department of Defense Contract Security Classification Specification DD Form 254. The Contractor shall ensure that

Contractor employees and sub-Contractor employees performing services under this contract comply with Federal

Acquisition Regulation (FAR) 52.204-2, Security Requirements when the employee has access to information classified

“Confidential,” “Secret,” or “Top Secret.” The Contractor will ensure the employee complies with the Security Agreement

(DD Form 441), including the National Industrial Security Program Operating Manual (DOD 5220.22-M), and any revisions to DOD 5220.22-M, notice of which has been furnished to the Contractor.

1.7.3 Installation Access: Access to U.S. installations and controlled areas is limited to personnel who meet security criteria and are authorized by Host Nation law to work in that country. Failure to submit required information/data and obtain required documentation or clearances in accordance with Army in Europe Regulation 190-16 (AER 190-16) Installation

Access Control or AER 604-1 for Germany specific contracts, will be grounds for denying access to U.S. installations and http://www.dtic.mil/whs/directives/forms/eforms/dd0254.pdf controlled areas. The Contractor shall ensure that any subcontractors used in performance of this contract complies with these requirements and that all employees, of both the Contractor and any subcontractor utilized by the Contractor, are made aware of and comply with these requirements. Should anything in this paragraph conflict with AER 190-16 or AER 604-1, the regulation takes precedent.

The Contractor shall be aware of and comply with the requirements associated with the Installation Access Control. The

Government is not liable for any cost associated with the performance delays due solely to a firm’s failure to comply with

Installation Access Control System (IACS) processing requirements.

The Contractor shall return installation passes to the issuing IACS office when the contract is completed or when a

Contractor employee no longer requires access.

AER 190-16 (and AE 190-16-G German translation) can be found on the following website:

http://www.hq.usacce.army.mil/

1.7.3.1 In addition, the Contractor shall provide the Contracting Officer, via the COR, an Initial Installation Pass Log within three (3) days after contract award (deliverable #2). The log must at a minimum contain the following information xxx. The log shall be updated as employees are added or removed. The updated Installation Pass Log shall be current and available at any time upon request by the Government and submitted to the COR within five (5) days after any changes to the log

(deliverable #2).

1.7.3.2 The Contractor shall collect the installation access passes the same day employment of an individual has expired or has been terminated and shall return them to the issuing office within xxx days (deliverable #2).

1.7.3.3 Upon termination or cancellation of this contract, the Contractor shall collect all outstanding installation access passes and return them to the issuing office within xxx days (deliverable #2).

Below is the responsible Organizational Sponsor & Installation Access Control Office for this contract:

Organizational Sponsor: USAG Wiesbaden, Clay Kaserne

Location: Clay Kaserne Building No: 1057

DSN Phone No: 548-4059 Commercial Phone No: 0611-143 548 4059

Installation Access Control Office:

Location: Clay Kaserne Building No: 1062

DSN Phone No: 548-47080/1/2/3 Commercial Phone No: 0611-143 548 7080/1/2/3

1.7.4 Background Checks: Army in Europe Regulation (AER) 604-1 provides guidance pertaining to background checks for

U.S and Host Nation Contractors.

1.7.4.1 U.S. Citizen: Contractors that work with or teach youth under the age of 18 years are subject to local and stateside background checks. The Requiring Activity Manager will determine the extent of background checks required. The

Contractor employee may begin performance of the contract after receiving a favorable local background check. The

Contractor agrees to replace the employee should results of the stateside background check, if required, be unfavorable as determined by the Requiring Activity Manager. The Contractor’s replacement of the employee with the unfavorable background check shall be within a timeframe provided by the Requiring Activity Manager. The Contractor shall also replace employees whose background check, during their tenure of employment, renders them with an unfavorable local or stateside background check, as determined by the Requiring Activity Manager. The Contractor shall forward a copy to the Contracting

Officer via the COR and the Requiring Activity Manager of each favorable background check within xxx days of receipt by the Contractor, identifying such with the appropriate contract number (deliverable #3). The Contractor shall forward a copy to the Contracting Officer via the COR and the Requiring Activity Manager of each unfavorable background check within xxx days of receipt by the Contractor, identifying such with the appropriate contract number (deliverable #3).When the

Government awards a non-personal service contract directly to an individual, the failure to provide a favorable background check would be grounds for termination.

http://www.hq.usacce.army.mil/

1.7.4.2 Local Nationals and Third Country Nationals: Local national and third country national Contractors that work with or teach youths under the age of 18 years are subject to background checks as determined by the Requiring Activity

Manager. AS a minimum prior to beginning performance, Contractors employing local national and third country nationals shall furnish the Contracting Officer via the COR and the Requiring Activity Manager a Polizeiliches Fuehrungszeugniss, issued within the previous four months, no later than xxx days after contract award (deliverable #3). Forwarding correspondence from the Contractor shall identify the associated contract number. The Requiring Activity Manager will determine the favorability of the Polizeiliches Fuehrungszeugnis and notify the Contractor. The Contractor shall forward a copy of unfavorable Polizeiliche Fuehrungszeugnis to the Contracting Officer via the COR and the Requiring Activity

Manager within xxx days of receipt, identifying such with the appropriate contract number. Local nationals and third country nationals agree to the same employee termination provisions as stated for U.S Citizens (see paragraph 1.7.4.1 above, in particular, same requirements to replace the employee (and within timeframe noted) when results of background checks are unfavorable).

1.7.5 Physical Security: The Contractor shall safeguard all Government equipment, information and property provided for

Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured IAW the

Army Physical Security Program (AR 190-13).

1.7.6 Operations Security (OPSEC) Requirements: Contractor personnel shall adhere to facility security policies and restrictions. The Contractor shall immediately report suspicious activities to security personnel. Government issued access badges shall not be worn outside designated facilities where visible to the general public.

1.8 Key Control: The Contractor shall establish and implement methods of making sure all keys and key cards issued to the

Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Contractor’s Security Plan (deliverable #4) and the Quality Control

Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The

Contractor shall immediately report any incidents of lost or duplicate keys and key cards to the Contracting Officer. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor. The Contractor shall prohibit the use of Government issued keys and key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer. The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations.

These procedures shall be included in the Contractor’s QCP.

1.9 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office IAW FAR Subpart 42.5. The Contracting Officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the

Contractor to review the Contractor's performance. At these meetings the Contracting Officer will apprise the Contractor of how the Government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.9.1 The Contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services herein as required by the Government to provide effective communication and impart necessary information. The Contract Manager or designated representative shall attend meetings as requested by the Government. Meetings attendees shall at times include Contractor managerial, supervisory, and other personnel knowledgeable of the subject matter. Meetings may stat or end outside of regular duty hours.

1.10 Contracting Officer Representative (COR): Refer to Part 2 of this PWS for the definition of a COR. As determined by the Contracting Officer, a COR will be appointed and identified by letter of designation, a copy of which will be provided to the Contractor by the Contracting Officer. The designation letter states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is not authorized to obligate the Government. If the work is not written in the contract, the COR is not authorized to request new work. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract, perform inspections necessary in connection with contract performance, maintain written and oral communications with the Contractor concerning technical aspects of the contract, issue written interpretations of technical requirements, including Government drawings, designs, specifications, monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies, coordinate availability of Government property, and coordinate site entry of Contractor personnel.

1.11 Key Personnel: The following personnel are considered key personnel by the Government - Contract Manager and alternate Contract Manager. The Contractor shall provide a Program/Contract Manager who shall be responsible for the performance of all work. The name of this person and an Alternate program/Contract Manager, who shall act for the

Contractor when the Program/Contract Manager is absent, along with a Curriculum Vitae (CV) for each of these individuals, shall be provided in writing to the Contracting Officer no later than five (5) days after contract award (deliverable #5). The

Contract Manager and Alternate Contract Manager shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The Contract Manager or Alternate shall be available by phone between 0730 –

1600 Monday through Friday except Federal holidays or when the Government facility is closed for administrative reasons.

Qualifications for all key personnel are listed below:

a. Master (Meister) or Engineer level for Heating Equipment (Heizungsbau-Meister oder Ingenieur)

b. Technicians: The Contractor shall provide fully qualified and trained personnel capable of maintaining large oil burners up to 3 MegaWatt (MW) manufactured by the following:

ELCO (oil)

Weisshaupt (oil)

Brotje Boiler (gas)

c. Technicians working under this contract shall have at least the following minimum certifications -Apprenticeship diploma gas/ heating engineering (unaltered German version‘Gesellenbrief Gas/ Heizung Installateur’).

1.12 Identification of Contractor Employees: All Contractor personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties must identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials.

The Contractor shall ensure that all documents or reports produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

1.12.1: Contractor Identification Badges: Contractor personnel shall be easily identifiable through the display of badges

IAW Contractor Identification (AER 27-715). (For services at Child, Youth, and School Services where children are present, recommend personnel wear identification when children are present.)

1.13 Contractor Travel: Separate travel costs are not billable under this contract. All CLINs are fully burdened and include all associated costs.

1.14 Other Direct Costs: Separate other direct costs are not billable under this contract. All CLINs are fully burdened and include all associated costs.

1.15 Data Rights: The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.16 Non-Disclosure Requirements: Performance under this contract may require the Contractor to access data and information proprietary to a Government agency, another Government Contractor, or of such nature that its dissemination or use other than as specified in this work statement would be adverse to the interests of the Government or others. Neither the

Contractor, nor Contractor personnel, shall divulge, nor release data or information developed, or obtained under performance of this work statement, except to authorize Government personnel or upon written approval of the KO. The

Contractor shall not use, disclose, or reproduce proprietary data, which bears a restrictive legend, other than as specified in this PWS. All documentation showing individual names or other personal information shall apply, and shall be controlled and protected under the provisions of the Privacy Act of 1974, Public Law 93-579,5 United States Code (U.S.C.) Section 552a.

1.16.1 The use of propaganda violates DOD Commercial Use of Imagery Guidelines stated at http://www.defenseimagery.mil/products/dodimagery/commercialuse.html. The Contractor shall not cite any information

(e.g., contract information, pictures, locations, etc.) obtained through this contract on any marketing tools to include its company website.

1.17 Non-Disclosure Statements: RESERVED

1.18 Organizational Conflict of Interest (OCI): Contractor and sub-Contractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCI as defined in FAR Subpart 9.5. The Contractor shall notify the

Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI (deliverable #6).

The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the

Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.19 Phase In /Phase Out Period: RESERVED

1.20 Safety: RESERVED

1.21 Environmental Compliance: The Following provides information on Environmental Compliance.

1.21.1 Environmental Compliance Plan and Program: USAG Wiesbaden has implemented an Environmental

Management System (EMS) that conforms to Army policy, EMS requirements in Executive Order (EO) 13423

("Strengthening Federal Environmental, Energy and Transportation Management"). As required by Army Regulation 200-1, our EMS is mission-enhancing, conforms to the ISO 14001 Standard, and is garrison-wide in scope. The Contractor shall ensure that all of its operations and activities conform to the USAG Wiesbaden's EMS policy requirements. The Contractor shall ensure that all contract personnel have obtained appropriate levels of training on the handling, use, storage, and disposal of hazardous materials (HM). In addition, the Contractor shall ensure that all Contractor controlled activities on USAG

Wiesbaden installations are conducted IAW USAG Wiesbaden EMS Policy, Final Governing Standards Germany, and applicable German environmental laws and standards. The Contractor shall inform the Contracting Officer and the COR of the types and quantities of hazardous materials that they plan to bring into the garrison to meet their contractual duties, to include the Safety Data Sheets and storage requirements for the hazardous materials. The Contractor must provide this information before bringing the hazardous materials onto USAG Wiesbaden. The Contractor shall clean up at its own expense any contamination, including soil and ground water contamination caused by HM he has brought to the garrison or by his activities. The Contractor must immediately report any HM spills to the garrison Fire Department at CIV 0611-705-

117. The Contractor shall contact the COR or the USAG Wiesbaden Directorate of Public Works Environmental Division

(DPW-ED), DSN 337-5587, CIV 0611-705-5587, Bldg. 1059, Clay Kaserne for a copy of the garrison EMS policy and

German Final Governing Standards. The USAG Wiesbaden EMS policy (Commander's Policy Letter #22, Environmental

Management Systems) can also be obtained from the garrison website at:

http://www.wiesbaden.army.mil/policies/22EnvironmentalManagementSystem.pdf http://www.defenseimagery.mil/products/dodimagery/commercialuse.html http://www.wiesbaden.army.mil/policies/22EnvironmentalManagementSystem.pdf

1.23 Required Training: The following provides information on training requirements.

1.23.1 Anti-Terrorism (AT) Level I Training: All Contractor employees, including subcontractor employees, who are employed under the contract shall complete AT Level I awareness training within 30 calendar days after contract start date and 30 calendar days after employment of new personnel. The Contractor shall submit certificates of completion (deliverable

#7) for each Contractor employee and subcontractor employee to the COR within 10 work days after completion of this training. AT Level I awareness training is available at https://jkodirect.jten.mil. Contractor personnel shall complete refresher training every 12 months. If training cannot be conducted on the website, the Contractor shall coordinate with the COR who will contact the local AT Officer at their assigned location for classroom training. Contractor personnel completing training in the classroom will receive a certificate or the training attendance roster signed by the AT Officer. Verification of the training shall be provided to the COR within 10 work days after completion of the training.

1.23.2 OPSEC Training: All Contractor employees, including subcontractors, shall complete OPSEC Level I training within

30 days of employment under this contract. Verification of the training shall be provided to the COR within 10 work days after completion of the training (deliverable #7). OPSEC Level I training is available at http://www.cdse.edu/catalog/elearning/GS130.html. Contractor personnel shall complete refresher training every 12 months.

Verification of the training shall be provided to the COR within 10 work days after completion of the training (deliverable

#7).

If training cannot be conducted on the website, the Contractor shall coordinate with the COR who will contact the local

OPSEC Officer at their assigned location for classroom training. Contractor personnel completing training in the classroom will receive a certificate or the training attendance roster signed by the OPSEC Officer. Verification of the training shall be provided to the COR within 10 work days after completion of the training (deliverable #7).

1.23.3 iWATCH Training: The Contractor and all associated subcontractors will brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days after the contract is awarded and within 30 calendar days after new employees commence contract performance. Verification of the training shall be provided to the COR within five (5) days after completion of the training (deliverable #7). Training slides can be found on the Army OneSource website:

http://www.myarmyonesource.com/familyprogramsandservices/iwatchprogram/default.aspx.

1.24 Conventional Forces Europe (CFE) Treaty Verification Inspection: Contractor-owned or controlled structures and containers located on U.S. Government installations are subject to short-notice inspections by CFE treaty inspection teams.

The Government will endeavor to provide the Contractor as much notice as possible in the event of such inspections. The contractor shall provide access to such structures and containers at the request of the Government. The Contractor shall report such inspections to the KO through the COR in writing within ten (10) calendar days of completion of the inspection.

Contractor-owned or controlled structures and/or containers on U.S. installations may have to be inspected to comply with the CFE treaty even if Contractor personnel are unavailable to provide access. Any costs borne by the Contractor or any impact on contract performance as a result of the inspection will be a matter of negotiation between the Contractor and the KO.

https://jkodirect.jten.mil/ http://www.cdse.edu/catalog/elearning/GS130.html http://www.myarmyonesource.com/familyprogramsandservices/iwatchprogram/default.aspx

PART 2

DEFINITIONS & ACRONYMS

2. Definitions and Acronyms:

2.1 Definitions:

Contractor - A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

Contracting Officer - A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

Contracting Officer's Representative (COR) - An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

Contractor - means a supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

Contractor-acquired property - means property acquired, fabricated, or otherwise provided by the Contractor for performing a contract, and to which the Government has title.

Day – means, unless otherwise specified, a calendar day.

Defective Service – means service output that does not meet the standard of performance associated with the Performance

Work Statement.

Deliverable – means anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

Government-furnished property - means property furnished to the contractor the Government and subsequently furnished to the Contractor for performance of a contract. Government-furnished property includes, but is not limited to, spares and property furnished for repair, maintenance, overhaul, or modification. Government-furnished property also includes

Contractor-acquired property if the Contractor-acquired property is a deliverable under a cost contract when accepted by the

Government for continued use under the contract.

Government property - means all property owned or leased by the Government. Government property includes both

Government-furnished property and Contractor-acquired property. Government property includes material, equipment, special tooling, special test equipment, and real property. Government property does not include intellectual property and software.

Property Administrator - means an authorized representative of the Contracting Officer appointed in accordance with agency procedures, responsible for administering the contract requirements and obligations relating to Government property in the possession of a Contractor.

High Level Objective (HLO) – means a key overarching result-based objective for a project necessary to achieve the project’s vision. HLOs are similar to Level 2 in a Work Breakdown Structure. Each HLO may contain several statements to flesh out the areas necessary to meet the objective.

Physical Security – means that part of security concerned with physical measures designed to safeguard personnel; to prevent unauthorized access to equipment, installations, material, and documents; and to safeguard against espionage, sabotage, damage, and theft.

Quality Assurance – (or Government contract quality assurance) means the various functions, including, inspection, performed by the Government to determine whether a Contractor has fulfilled the contract obligations pertaining to quality and quantity.

Quality Assurance Surveillance Plan (QASP) – means the key Government-developed surveillance process document, and is applied to Performance-Based Service Contracting (PBSC). The QASP is used for managing Contractor performance assessment by ensuring that systematic quality assurance methods validate that Contractor quality control efforts are timely, effective, and are delivering the results specified in the contract or task order. The QASP directly corresponds to the performance objectives and standards (i.e., quality, quantity, timeliness) specified in the Performance Work Statement

(PWS). It provides specific details on how the Government will survey, observe, test, sample, evaluate, and document

Contractor performance results to determine if the Contractor has met the required standards for each objective in the PWS.

The QASP, with very few if any exceptions, is an internal to Government document.

Quality Control – means all necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

Statement – means the specific results-based activities required to satisfy HLOs. A statement contains a result, the context of the statement, and the required action(s). Statements focus on “what” is to be accomplished; however they are not prescriptive in describing “how” the outcome is to be achieved. Each HLO may have several statements to flesh out the areas necessary to meet the objective. Statements are similar to Level 3 in a Work Breakdown Structure.

Subcontractor – means one that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

Work Day - The number of hours per day the Contractor provides services in accordance with the contract.

Work Week - Monday through Friday, unless otherwise specified.

2.2 Acronyms:

AR Army Regulation

AER Army in Europe Regulation

AQL Acceptable Quality Level

AT Anti-Terrorism

ATO Air Tasking Officer

CAC Common Access Card

CET Central European Time

CIV Civilian

CLIN Contract Line Item Number

CO2 Carbon dioxide

COR Contracting Officer Representative

CV Curriculum Vitae

DA Department of the Army

DIN Deutsches Institut fuer Normung

DOD Department of Defense

DODD Department of Defense Directive

DPW-ED Department of Public Work – Environmental Division

DSN Defense Switched Network e.g. Exempli gratia (Latin phrase) – for example

EMS Environmental Management System eCMRA Enterprise-Wide Contractor Manpower Reporting Application

EO Executive Order

Etc. Et cetera (Latin phrase) – and other similar things/ and so forth

FAR Federal Acquisition Regulation

FPCON Force Protection Conditions

FTE Full Time Employee

FY Fiscal Year

HLO High Level Objective

HM Hazardous Material

HQDA Headquarters, Department of the Army hPa Hectopascal

IAC Installation Access Card

IACO Installation Access Card Office

IAW In Accordance With

ID Identification

JPAS Joint Personnel System

JTR Joint Travel Regulation

KO Contracting Officer

MW Mega Watt

OCI Organizational Conflict of Interest

OPSEC Operation Security

PBSC Performance-Based Service Contracting

POC Point of Contact

PM Preventive Maintenance

PRS Performance Requirements Summary

PWS Performance Work Statement

QASP Quality Assurance Surveillance Plan

QC Quality Control

QCP Quality Control Program

SAM System for Award Management

SCR Service Contract Report

TASS Trusted Associate Sponsorship System

US United States

USAG United States Army Garrison

USAREUR United States Army Europe

USC United States Code

VDE Verband Der Elektrotechnik Elektronik Informationstechnik

VDI Verband Deutscher Ingenieure

VDMA Verband Deutscher Maschinen- und Anlagenbau

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. Government Furnished Items and Services:

3.1 Services: RESERVED

3.2 Facilities: RESERVED

3.3 Utilities: The Government will provide water and electricity for use in the performance of services hereunder. The

Contractor shall instruct employees in utilities conservation practices. The Contractor shall operate under conditions that preclude the waste of utilities, which include turning off the water faucets or valves, light switches, etc. after using the required amount to accomplish cleaning vehicles and equipment.

3.4 Equipment: RESERVED

3.5 Special Tooling and Test Equipment: RESERVED

3.6 Materials: RESERVED

3.7 Training: The Government will provide the following trainings:

AT Level I awareness training is available at https://jkodirect.jten.mil

OPSEC Training: The OPSEC Level I training is available at http://www.cdse.edu/catalog/elearning/GS130.html

3.8 Common Access Cards (CAC): The Government will provide Common Access Cards (CAC) via the Trusted Associate

Sponsorship System (TASS) (Web site https://www.dmdc.osd.mil/tass/).

https://jkodirect.jten.mil/ http://www.cdse.edu/catalog/elearning/GS130.html https://www.dmdc.osd.mil/tass/

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. Contractor Furnished Property and Services

4.1 General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.2 Secret Facility Clearance: RESERVED

4.3 Materials: The Contractor shall provide materials required IAW pertinent German accident and safety regulations to meet the requirements under this PWS. All parts and materials utilized for the services under this contract shall be factory new and original. All exchanged parts shall be provided to the COR or disposed of properly as coordinated with the COR.

The Contractor shall provide a warranty of at least 12 months after the repair/installation date for all work performed.

4.4 Vehicles and Equipment: The Contractor shall furnish all equipment, tools and testing devices required IAW pertinent

German accident and safety regulations. If any other equipment is required for service performance, it shall be delivered by the Contractor at no additional costs. Any transportation of equipment is also included hereto.

4.5 Background Checks: The Contractor shall provide Background Checks IAW this PWS and as determined by the

Government.

PART 5

SPECIFIC TASKS

5.1 Basic Services: The Contractor shall provide services for all maintenance and repair under this contract, resulting in the proper functioning of the equipment IAW pertinent German accident and safety regulations and pertinent to US Government

Regulations, DIN Standards, VDE,-VDI Regulations, VDMA” Unit Sheets”, manufacturer’s specifications, equipment manufacturer manuals and the “Standards of the Industry” provisions of the German Trade Association.

5.1.1 The Contractor is responsible for obtaining all documents required to be fully informed and perform required

Preventative Maintenance (PM) services.

5.1.2 The Contractor shall provide the names, titles, and telephone numbers of the personnel which perform work under this contract to the COR not more than 5 work days after contract award. This list (deliverable #4) shall be updated as changes occur during the duration of this contract and made available to the COR ten (10) work days before new individuals require access.

5.2. Tasks:

5.2.1. Preventive Maintenance (PM): PM schedule shall be prepared IAW VDI 2898:1996-10 and shall be based on the list of the systems, with the system parts, and the organizational management of the maintenance. No later than 10 work days after contract award, the Contractor shall submit to the COR a Microsoft Excel spreadsheet electronically with a proposed

PM Inspection Schedule (deliverable #5) for equipment covered under the contract for the entire performance period. Within five (5) work days after submission of the proposed schedule, the COR will approve or disapprove the proposed schedule. If disapproved, the Contractor shall submit the corrected schedule to the COR within two (2) work days. As PM progresses, the

Contractor shall annotate its schedule to reflect additions, deletions and other changes. The Contractor shall not deviate from the approved maintenance schedule without prior coordination with the COR. The COR will coordinate maintenance deadlines with the end user. Additionally, the Contractor shall provide the COR with an updated PM schedule, including actual work performed, on the first Monday of each quarter. The updated schedule shall be subject to COR approval in the same manner as the original schedule.

5.2.2. PM Information: The PM shall be performed according to applicable industry standards, US Government

Regulations, DIN Standards, VDI Richtlinien, and VDMA Einheitsblaetter. As a minimum the PM services shall be performed IAW the following standards/guidelines: VDMA 24186 Part 2

a. 2.1 Oil burner 2.1.1 through 2.1.40

b. 2.2 Gas burner with ventilation 2.2.1 through 2.2.42 or

c. 2.3 Gas burner without ventilation 2.3.1 through 2.3.21

Note: Measuring and preparing of reports has to be done twice (before and after maintenance is performed) and documented in the equipment log book (Deliverable #5).

5.2.2.1 Inspection and maintenance of gas warning system, brand “Draeger, type Vario Gard” shall be IAW

VDI 2053, Raumlufttechnik performed. Only original manufacturer replacement parts shall be used during the inspection, maintenance. The Contractor shall record test results in the equipment log book (Deliverable #5).

5.2.2.2 The Contractor shall ensure that any defects or technical errors due to wear and tear discovered during preventative maintenance and inspection are corrected or repaired, including the replacement of defective parts when necessary up to the limitations outlined in section 5.2.2.3 below. Repairs must be authorized by the COR prior to commencement of work by the

Contractor.

5.2.2.3 Preventive maintenance, inspection, and repairs shall include all cost elements, e.g., labor, travel, disposal of materials, and all parts and supplies required for all tasks up to €100.00 for each burner.

5.2.2.4 If PM cannot be performed because equipment is no longer available, the Contractor shall notify the COR immediately. The COR will coordinate updating of the inventory list with appropriate Government personnel.

5.2.3. PM Documentation/Log book: All preventative maintenance and inspection services performed shall be documented by the Contractor. After maintenance and inspection is completed, the Contractor shall submit the PM Documentation to the

COR (deliverable #8). The PM Documentation will contain the following information as a minimum:

a. Date, time, and printed and signed name of the individual who performed the PM work on item (Equipment-No.

according to Inventory List).

b. Installation, Bldg. No., Floor No., Room No., exact description of position, Equipment No., Description of

Equipment.

c. Printed customer name, signature, and telephone number.

d. Results of measurements and checks, range of allowed values including assessment of results (ok / not ok;

description of deficiency).

CO2 (Carbon dioxide) measurement.

CO2 measurement above the flame.

Soot test

Oil flow rate

Exhaust gas losses

Exhaust gas / air temperature

Heat carrier temperature