DRAFT PWS FAP Domestic Violence Training Program DRAFT.docx

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Family Advocacy Program (FAP) Domestic Violence Training Program
Solicitation number
FA805224PRE10
Issued by

About this file

This document is a draft Performance Work Statement (PWS) for the Air Force Medical (AFMED) Agency Family Advocacy Program (FAP) Domestic Violence Program. The PWS outlines the background, scope, and general information for the program, which is intended to provide comprehensive treatment to domestic violence offenders in the Department of the Air Force worldwide.

The key requirements of the program include providing quality training materials, registration and administrative support, and meeting rooms for approximately 70 attendees over 3.5 days of training. The contractor must ensure responsive communication with the government and meet performance thresholds such as no more than 3 validated customer complaints annually. The program will utilize an evidence-informed treatment approach to reduce domestic violence recidivism, focusing on areas like substance abuse, anger management, and communication skills. The services are not considered mission-essential, and the government will not be providing any furnished property. The PWS does not include specific details on the contract vehicle, pricing, or set-asides.

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Solicitation Number / Contract Number TBD Insert Date, Mod #

PERFORMANCE WORK STATEMENT

for

Air Force Medical (AFMED) Agency Family Advocacy Program (FAP) Domestic Violence Program Solicitation/Contract Number TBD

Date (XX Month Year) (Version Control Date: 22 Jun 22)

Table of Contents Section Page Number

1.DESCRIPTION OF SERVICES4
1.1.Background.4
1.2.Scope.4
2.GENERAL INFORMATION5
2.1.Contractor Identification.5
2.2.Contractor Training.5
2.3.Contractor/Government Communication.5
2.4.Monthly Status/Financial Report.5
2.5.Place of Performance.5
2.6.Travel Requirements.5
2.7.Mission/Emergency Essential.5
2.8.Duty Hours.5
2.9.Telecommuting.5
2.10.Federal Holidays.5
2.11.Facility Closures.5
2.12.Conduct of Contractor Personnel.5
2.13.Controlled Unclassified Information (CUI).6
2.14.Personnel Staffing:6
3.CONTRACT REQUIREMENTS6
3.1.Support Services.6
3.2.Minimum Qualifications:6
3.3.Security Requirements.6
3.4.Service Contract Reporting (SCR)6
3.5.Quality Control Plan (QCP):7
3.6.Post-Award and Initial Contract Performance Meeting.7
4.PERFORMANCE OBJECTIVES7
4.1.Services Summary (SS)7
5.GOVERNMENT FURNISHED PROPERTY (GFP)7
6.DELIVERABLES7
Appendix A8
ACRONYMS8

PERFORMANCE WORK STATEMENT (PWS)

FAMILY ADVOCACY PROGRAM (FAP) DOMESTIC VIOLENCE

PROGRAM

1. DESCRIPTION OF SERVICES

1.1. Background.

The mission of the Air Force Medical (AFMED) Agency SG3OM, is to enable the efficient and effective procurement, sustainment and delivery of medical services, prevention tools, education, and treatment for domestic violence offenders, for the FAP. It should utilize a Risk-Need-Responsivity model which incorporates empirically identified interventions which includes the following areas:

· Substance Abuse

· Emotion Mismanagement: Anger

· Jealousy

· Depression

· Shame

· Attachment Problems

· Attitudes Supportive of the Abuse of Women

· Problems in Self-Control

· Communication and Social Problem-Solving Skills and Mutual Conflict

· Antisocial Associates

· Motivation

· Adhering to Methods Appropriate to Adult Learning Styles

· Importance of Therapeutic Alliance

· Role of Treatment Readiness

· Incorporation of Strength-Based Elements

· Exploring Personal Identity

· Attention to Diversity and Culturally Competent Practice

1.2. Scope.

The program shall be an evidenced informed treatment approach to reduce or prevent recidivism of domestic violence incidents. The program shall be utilized by military and civilian agencies worldwide and designed for male and female offenders of domestic violence. Adopting an effective program with this treatment approach will improve continuity in service delivery. Synchronizing treatment processes can help reduce complications with offenders’ rehabilitation due to varying treatment approaches being utilized across Service Branches. Importantly, clients moving from or to a joint base must remain motivated and progress through treatment, on an annual basis. The program will be utilized by Department of the Air Force (DAF) FAP world-wide to provide comprehensive treatment to domestic violence offenders. It will allow for delivery of current, up to date information and training that is vital for rehabilitation of domestic violence offenders.

2. GENERAL INFORMATION

2.1. Contractor Identification Personnel Requirements. The Contractor shall provide personnel that interact with Government personnel that meet the following standards:

2.1.1. Personnel shall read, understand, speak fluently, and write in the English language, and are citizens of the United States.

2.1.2. Not provide attendee information to organizations outside the government.

2.1.3. Data Rights: The Government shall retain ownership of all data entered, processed, and/or generated by the Contractor's personnel in the performance of the tasks set forth in the PWS.

2.2. Contractor Training. N/A

2.3. Contractor/Government Communication.

2.3.1. The Contractor shall designate a Focal Point to be the single point of contact for all Contractor and Government correspondence. The Focal Point shall provide clear and consistent written and verbal response to Government within 24 hours of Government initiated communication (e.g., return phone calls, emails, or other communication).

2.4. Monthly Status/Financial Report. N/A

2.5. Place of Performance. TBD

2.6. Travel Requirements. N/A

2.7. Mission/Emergency Essential.

2.7.1. None of the services listed in this PWS are mission/emergency essential.

2.8. Duty Hours.

Normal duty hours are between 7:00 AM to 5:00 PM, 3.5 days of training.

2.9. Telecommuting. N/A

2.10. Federal Holidays.

Federal offices are closed on federal holidays as established by Federal law (5 U.S.C. 6103) and any other holidays declared by executive order. Holidays are documented by year on the Office of Personnel Management website for Federal employees located at: https://www.opm.gov/policy-data-oversight/pay-leave/federal-holidays/#url=Overview.

2.11. Facility Closures. N/A

2.12. Conduct of Contractor Personnel.

2.12.1. Reference FAR 3.1002(a) The CO or designated Government representative may require Contractor personnel working under this contract be removed from the job site. Removal from the job site or dismissal from the premises shall not relieve the Contractor of the contract requirements.

2.12.2. Contractor personnel shall observe Government facility parking, safety, and traffic regulations that apply to all facility employees.

2.12.3. Alcoholic beverages on the job are prohibited.

2.12.4. There shall be no loud, profane, or abusive language used on the job.

2.12.5. Contractor personnel shall present a neat well-groomed appearance. Neat, clean, business casual or business attire clothing shall be worn.

2.13. Controlled Unclassified Information (CUI). N/A

2.14. Personnel Staffing: N/A

3. CONTRACT REQUIREMENTS

3.1. Support Services.

Provide the following as specified in the domestic violence program event schedule and the program attendee arrival and checkout schedule. Event dates shall occur in second and third quarter with agreed upon dates with the COR.

3.1.1. Program Material: Handouts and manuals for all program attendees.

3.1.2. Registration Area: One (1) registration area with of two (2) tables and four (4) chairs, or a comparable area that is visible to arriving attendees for Day one (1) and Day two (2).

3.1.3. Administrative Rooms: One (1) Administrative Office that includes internet access and access to a printer and copier with associated supplies (Ink, toner, paper, etc.) for the Government Program Manager (PM) and staff. The copier may be situated elsewhere within reasonable proximity to the Administrative Office in the hotel. The Administrative Office must be accessible 24 hours a day for the duration of the program.

3.1.3.1. Program Plenary Meeting Room(s):. 7AM to 5PM Classroom style seating for approximately 70 attendees for 3.5 days of training.

3.1.3.2. Event Schedule Information.

3.1.3.2.1. Meeting room setup times may vary pending final approval of the schedule.

3.1.3.2.2. The Contractor shall accommodate changes to room arrangements and break times up to one (1) month before the scheduled program start date.

3.1.3.2.3. The COR/PM will schedule and conduct a ‘pre-program’ meeting with the staff of the venue facility within 10 business days after notification of award.

3.1.3.2.4. The hotel staff shall ensure that the plenary and breakout session rooms are organized and set up as required for each specific event.

3.1.3.2.5. Hotel staff shall verify that all equipment and supplies and other logistical support is properly placed and tested, as required by the presenter or facilitator, prior to each program event.

3.1.3.3. All provided rooms for the duration of the program, including breakouts, should have at a minimum, one (1) whiteboard. Plenary and Breakout rooms shall have wired or wireless internet connectivity for the presenters and attendees. The required amount of bandwidth shall be 10MB-15MB. Audio visual needs may be required and provided by venue. The Government will provide its own laptop computers.

3.2. Minimum Qualifications: N/A

3.3. Security Requirements. N/A

3.4. Service Contract Reporting (SCR) N/A

3.5. Quality Control Plan (QCP): N/A

3.6. Post-Award and Initial Contract Performance Meeting.

The Contractor shall participate in the post-award meeting scheduled by the Government.

4. PERFORMANCE OBJECTIVES

4.1. Services Summary (SS).

The Contractor services requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service for each requirement. These thresholds are critical to mission success.

Table 1 SS

SS#
PERFORMANCE

OBJECTIVE

PWS Para
PERFORMANCE THRESHOLD
01
Provide Quality Service
3.1.
No more than three (3) validated customer complaint/Corrective Action Report received annually or no more than three (3) substantiated negative feedbacks in a six-month period.
02
Provide Timely Response to Contract Emergencies
3.1.
Respond to CO within 24 hours of the CO validated emergency, 100% of the time.

5. GOVERNMENT FURNISHED PROPERTY (GFP). N/A.

6. DELIVERABLES

6.1 The Contractor shall submit all deliverables as specified in this PWS and contract Exhibit A, Contract Data Requirements List (CDRL).

6.2 All deliverables shall be submitted electronically to the COR(s) unless otherwise directed.

6.3 The Contractor shall provide informal reports by e-mail as requested by the COR.

Appendix A

ACRONYMS

Acronyms and Definitions

ACRONYM
DEFINITIONS
ACC
Air Combat Command
AE
Aeromedical Evacuation
AED
Automated External Defibrillator
AF
Air Force
AFI
Air Force Instruction
AFMS
Air Force Medical Service
AFMED
Air Force Medical (AFMED) Agency
AHA
American Heart Association
AFMS
Air Force Medical Services
AMC
Air Mobility Command
AOR
Area of Responsibility
BLS
Basic Life Support
CDRL
Contract Data Requirements List
COCOM
Combatant Command
CONUS
Continental United States
CO
Contracting Officer
COR
Contracting Officer Representative
CPI
Continuous Process Improvement
CPR
Cardiopulmonary Resuscitation
CSA
Comprehensive System Analysis
CUI
Controlled Unclassified Information
DID
Data Item Description
DISS
Defense Information System for Security
DMHRSi
Defense Medical Human Resources System
DoD
Department of Defense
DoDI
Department of Defense Instructions
EMEDS
Expeditionary Medical Support
ERC
En Route Care
FAR
Federal Acquisition Regulation
FOUO
For Official Use Only
FPCON
Force Protection Condition
FRED
Functional Requirements Evaluator Designees
HFACS
Human Factors Analysis and Classification System
HIPAA
Health Insurance Portability and Accountability Act of 1996
HRO
High Reliability Organization
IAW
In Accordance With
KX
Knowledge Exchange
LAN
Local Area Network
MAJCOM
Major Command
MII
Medical Incident Report
MTF
Military Treatment Facility
NDA
Non-Disclosure Agreement
NLT
No later than
OCONUS
Outside the Continental United States
OPSEC
Operational Security
PACAF
Pacific Air Forces
PCS
Permanent Change of Station
PI
Performance Improvement
PMO
Program Management Office
PMQ-R
Patient Movement Quality Report
POC
Point of Contact
PRA
Proactive Risk Assessment
PS
Patient Safety
PSP
Patient Safety Program
PWS
Performance Work Statement
QCP
Quality Control Plan
RCA
Root Cause Analysis
RM
Risk Management
RPSS
Regional Patient Safety Specialists
SCR
Service Contract Reporting
SME
Subject Matter Expert
SoFA
Status of Forces Agreement
SS
Services Summary
TCSG
TRANSCOM Surgeon General
USAFE
United States Air Forces in Europe
VGSA
Visitor Group Security Agreement

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