DRAFT PWS_DPW_Bay Doors_FY20.pdf

PERFORMANCE WORK STATEMENT

MAINTENANCE AND REPAIR OF BAY DOORS AND

HANGER DOORS

Part I General Information

1. GENERAL: This is a non-personal services contract to perform maintenance, repair, replacement (emergency, urgent, and routine), and services of bay doors and hanger doors at Fort Bragg and Army-maintained facilities at Pope Field, Camp Mackall, Simmons Army Airfield, the Airborne Special Operations Museum (ASOM), and Linden Oaks, North Carolina in support of the Directorate of Public Works. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1. Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform maintenance, repair and services of bay doors and hanger doors as defined in this Performance Work Statement (PWS).

1.2. Background: The Directorate of Public Works (DPW), Fort Bragg, North Carolina has a requirement for maintenance, repair and replacement of bay doors and hanger doors at Fort Bragg and Army-maintained facilities at Pope Field, Camp Mackall, Simmons Army Airfield, and the Airborne Special Operations Museum (ASOM) and Linden Oaks. The requirement calls for a contractor to furnish labor and necessary equipment and tools to ensure proper maintenance and repair of bay/hanger doors per the Performance Work Statement (PWS). Fort Bragg DPW oversees 591 buildings with approximately 3,544 bay and hanger doors requiring maintenance and repair service. Bay and hanger doors range in size and type of operation to include electric, chain hoist and manual systems. Preventative maintenance is required semi-annually to ensure equipment remains in operational order.

1.3. Objectives: The basic service objective includes the following:

1.3.1. Basic service objectives are to provide monthly Bay door inspections services to Fort Bragg and surrounding areas.

1.3.2. Repair services will be provided on a daily bases with the providing of Demand Maintenance Orders (DMO) with the contractor responding and repairing DMO’s.

1.4. Scope: The list of buildings identified in Technical Exhibit 5 is a current representation sample, and is not inclusive. Buildings may be added or deleted to list throughout contract period. The contractor shall provide the work defined in section 5 of this PWS.

1.4.1. Place of Performance/Hours of Operation. The contractor shall perform work on Fort Bragg and Army-maintained facilities at Pope Field, Camp Mackall, Simmons Army Airfield, the Airborne Special Operations Museum (ASOM) and Linden Oaks. The Contractor shall maintain the following customer service hours: 7:30 am to 5:00 pm, Monday through Friday. In addition, the contractor shall be available 24 hours a day 7 days a week for emergencies.

1.5. Period of Performance: The period of performance shall be for a one (1) base year period of 12 months and four 12-month option periods.

1.6. General Information

1.6.1. Quality Control: Quality Control is the responsibility of the Contractor. The Contractor is responsible for the delivery of quality services/supplies to the Government (see FAR 52.246-1 Contractor Inspection Requirements).

1.6.1.1. Quality Control Program: The Government is committed to a highly interactive relationship between quality control by the Contractor and quality assurance by the Government recipient of services. This relationship shall be achieved through an effective Prevention Based Quality Control Program dedicated to ensuring the best possible products and services to end users. The Contractor shall provide their final written Quality Control Plan (QCP) within 10 days after contract award and within five (5) days of any proposed change to the Contracting Officer’s Representative (COR).

1.6.1.1.1. The Contractor’s quality program shall demonstrate its prevention-based outlook by meeting the objectives stated in the PWS throughout all areas of performance. The QCP shall be developed to specify the Contractor’s responsibility for management and quality control actions to meet the terms of the contract. The QCP at a minimum shall address continuous process improvement; procedures for scheduling, conducting and documentation of inspection; discrepancy identification and correction; corrective action procedures to include procedures for addressing Government discovered non-conformances; procedures for root cause analysis to identify the root cause and root cause corrective action to prevent re-occurrence of discrepancies; procedures for trend analysis; and procedures for collecting and addressing customer feedback/complaints. At a minimum, the QCP shall also include:

1.6.1.1.2. A process for preventing, identifying, and resolving conflicts of interest and appearances of impropriety in the performance of this PWS, in accordance with organizational policies and/or standards. If the contractor does not have published standards of ethics or associated policies, contractor should use applicable areas as published in the Standards of Ethical Conduct (5 CFR Part 2635).

1.6.1.1.3. A description of the contractor’s Quality Control (QC) process. The description of this process shall cover all services and specify work to be inspected on a scheduled or unscheduled basis, position(s) and qualifications for personnel performing the QC inspections, and the extent of their authority. The inspection system shall have a method of identifying and correcting deficiencies in the services performed before the level of performance becomes unacceptable.

1.6.1.1.4. On-site records shall be maintained of all inspections conducted by the Contractor and the corrective action taken. Upon request, this documentation shall be made available to the Contracting Officer and/or the COR during the term of the contract.

1.6.1.1.5. Corrective Actions. If at any time it is determined by the Contracting Officer that the Contractor’s QCP is not providing results which conform to contract requirements, action shall be taken by the Contractor to correct the deficiency, i.e., replacement of personnel, additional quality control inspection. Provisions for recording the results of inspections and for recording corrective action taken.

1.6.1.1.6. Provisions to update and revise the QCP during the performance of the contract. The Contractor’s QCP shall be incorporated into and become part of this contract after the plan has been accepted by the KO. Proposed changes made after KO acceptance shall be submitted in writing through the COR to the KO for review and acceptance prior to implementing any revision. The Contractor’s QCP shall be maintained throughout the life of the contract and shall include the Contractor’s procedures to routinely evaluate the effectiveness of the plan to ensure the Contractor is meeting the performance standards and requirements of the contract.

1.6.1.1.7. A file of all QC inspections both unscheduled and scheduled, inspection results, dates and details of corrective actions taken shall be maintained by the contractor. The contractor shall submit an electronic copy of the monthly QC inspections using Microsoft Office 2013 (Excel spreadsheet) with the invoice for payment each month, along with a summary of defects observed and corrected. This electronic Excel file, using software approved by the COR shall become the property of the Government. The Contractor shall maintain both electronic and hard copies of all scheduled and unscheduled QC inspections. The complete QC file, shall be organized by month and year, and packaged in boxes for storage; the QC files shall be turned over to the COR within 30 days following completion of each service period and/or termination of this award.

1.6.1.2. Contractor Discrepancy Report (CDR): When the Contractor's performance is unsatisfactory, a CDR will be issued. The Contractor shall reply in writing within five (5) work days from the date of receipt of the CDR, giving the reasons for the unsatisfactory performance, corrective action taken, and procedures to precluderecurrence.

1.6.1.3. Quality Assurance: The COR will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the COR must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

When an observation indicates defective performance, the COR will require the Contractor or designated on-site representative to initial the observation to acknowledge the defective performance. The acknowledgement of the observation does not necessarily constitute Contractor concurrence with the observation, only that the Contractor has been made aware of the defective performance.

1.6.2. Recognized Federal Holidays: The Contractor is normally not required to perform services on recognized federal holidays; however, that requirement is subject to mission execution requirements. The recognized federal holidays include:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day Washington’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

1.6.2.1. When a holiday occurs on a Saturday, Federal employees are normally granted the previous Friday as the holiday observance. When a holiday occurs on a Sunday, Federal employees are normally granted the following Monday as the holiday. The contractor shall work on the days the Government is scheduled to work.

1.6.2.2. When an unforeseen installation closure occurs on a regularly scheduled day of work, the Contractor will have the following options:

1.6.2.2.1. Reschedule the work so it is performed the following day unless the following day falls on a weekend.

1.6.2.2.2. Reschedule the work on any day that is mutually satisfactory.

1.6.3. Hours of Operation: The Contractor shall be responsible for providing services, between the hours of 7:30 am to 5:00 pm Monday through Friday, except federal holidays or when the government facility is closed due to local or national emergencies, administrative closings or similar government directed facility closings. For other than firm fixed price contracts, the Contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor shall at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential to successful performance under this contract. No overtime (OT) or compensatory time (CT) is authorized. Contractor personnel shall not exceed a 40 hour work week; flexible work schedule may be considered.

1.6.4. Place of Performance IAW PARC Policy Alert 14-33, Homeland Security Presidential Directive 12 (HSPD-12) issued 31 Dec 13. The contractor shall perform work on Fort Bragg and Army-maintained facilities at Pope Field, Camp Mackall, Simmons Army Airfield, the Airborne Special Operations Museum (ASOM) and Linden Oaks. The Contractor shall maintain the following customer service hours: 7:30 am to 5:00 pm, Monday through Friday. In addition, the contractor shall be available 24 hours a day 7 days a week for emergencies.

1.6.5. Type of Contract: Firm-Fixed Price Contract

1.6.6. Security Requirements: Fort Bragg is a closed post with access restrictions. All vehicles and personnel are subject to search and seizure of contraband and/or unauthorized Government property. Contractor vehicles (Contractor-owned and personal), Contractor personnel, and their personal property shall be subject to searches upon entering or leaving the Installation. The search and seizure provisions of AR 190-22 shall apply to Contractor personnel entering or leaving Fort Bragg or activities/installations in the Fort Bragg area of responsibility which require access by Contractor personnel in performance of this contract. The Contractor should be aware that force protection awareness requirements and installation closure exercises are increasing and installation access is restrictive.

1.6.6.2. Physical Security: The contractor shall be responsible for safeguarding information of a confidential or sensitive nature. Failure to safeguard any privileged information which may involve the contractor or the contractor's personnel or to which they may have access may subject the contractor and/or the contractor's employees to criminal liability under Title 18, section 793 and 7908 of the United States Code. Provisions of the Privacy Act apply to all records and reports maintained by the contractor. All programs and materials developed at Government expense during the course of this contract shall be the property of the Government. Provisions of the Privacy Act shall apply to all records and reports maintained by the Contractor. All contractor personnel must meet the security requirements for access to Army Reserve buildings, units, networks, and databases.

1.6.6.3. Automated Installation Entry (AIE): Contractor personnel shall gain access to Fort Bragg through the Posts Automated Installation Entry (AIE) Badge system. To register and receive an AIE access control badge, the contractor must complete and submit the Directorate of Emergency Services (DES) Form 118 to the COR. Once submitted a NCIC (National Crime Information Center) Level III background check will be completed on each employee requesting access. No employees with prior felonies or three misdemeanors, excluding routine traffic violations, within the past five years will be granted access to Fort Bragg. All contractor personnel shall be U.S.

citizens and legal to work in the United States. Contractor personnel performing work under this contract shall be escorted by Government personnel at restricted areas. The Contractor shall provide at the Post Award Conference a list of all personnel requiring access to any facility or building. The list shall include the employee’s full name and social security number. The Contractor shall provide the COR with a list of Contractor personnel requiring entry into restricted areas no less than three (3) calendar days thereafter. It shall be the sole responsibility of the Contractor to update the list as changes occur, or as requested by the COR and to provide the updated list no later than 24-hours after the change is determined. The application form (DES Form 118) for access cases are located on the Fort Bragg Provost Marshal webpage http://www.bragg.army.mil/directorates/DES/pmo/Pages/AIE.aspx under the Installation Access Control tab. Sponsorship is required for all non-DOD affiliated persons. The applications (DES Form 118) will be turned into the All American Visitor Control Center (VCC) for processing and approval.

1.6.6.3.1. The Contractor shall immediately report any lost CAC or Government issued identification cards to the COR and Military and/or DoD police agencies. The Contractor shall immediately collect the CAC and other Government issued forms of identification upon termination of employee, or at the end of the contract performance period. The CAC and other Government issued forms of identification shall be returned to the COR within one (1) hour of employee termination, or at the end of contract performance period, whichever comes first. Final payment may be delayed if Contractor fails to comply with these requirements.

1.6.6.3.2. (1) In the event a contractor employee separates without advance notice (either quits or is terminated), the contractor shall immediately notify the Trusted Agent (TA) who will ensure CAC permissions are revoked the same day. In various instances a contractor employee may not be on task (working) due to furloughs, suspensions pending the outcome of an investigation, or the contract reaches the end of the period of performance (POP) and renewal is anticipated but not yet complete. During these occurrences, the TA or a representative from the contractor (TA’s choice) will collect and retain the CACs of the affected contractor personnel residing in the local area however;

CAC permissions will not be revoked in the Trusted Associate Sponsorship System (TASS). Collecting CACs however, may not be feasible for contractor personnel located in remote locations. When contractor personnel return to work under the contract, they will retrieve their CAC from the responsible party who collected it. (2) The contractor shall include a monthly report listing contractor employees who departed during the previous month and the date their CACs were turned in.

1.6.6.3.3. Contractor Vehicles. The Contractor’s vehicles shall display the Contractor’s name/logo on both sides of the vehicle with a minimum 2” lettering so that it is clearly visible and readable to a distance of at least 50 ft.

Contractor and sub-contractor vehicles shall fully comply with the vehicle registration requirements regarding Contractor-owned and Contractor employee privately owned vehicles (POVs) as set forth in Fort Bragg Regulation 190-5, Military Police Traffic Regulation having valid NC registration, license plates and inspection stickers. Any questions regarding the regulation can be directed to (910) 432-8193. Contractor vehicles and Contractor employee POVs will be searched if the appropriate passes/decals are not displayed when entering Fort Bragg Access Control Points (ACPs). All vehicles, including those with passes/decals, are subject to random search at any time.

1.6.6.3.4. Health and Safety. The contractor shall report to the COR without delay, any accident involving work-related injury, illness, or disease, motor vehicle accidents or non-vehicle property damage accidents. The contractor shall utilize forms to report accidents in accordance with Federal installation Safety, Incident Reporting System and Investigation Procedure.

1.6.6.3.5. The Contractor’s personnel shall not drive privately owned vehicles to work site. The Contractor shall provide the COR access to all vehicles used in performance of this contract for vehicle compliance inspection, no later than 10 work days upon contract start date, and as contract vehicles are replaced.

1.6.7. Key Control: The Contractor shall establish and implement methods of making sure all keys issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the QCP. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the KO and COR.

1.6.7.1. In the event keys other than master keys are lost or duplicated, the Contractor shall, upon direction of the KO, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.6.7.2. The Contractor shall prohibit the use of Government issued keys by any persons other than Contractor’s personnel. The Contractor shall prohibit the opening of locked areas by Contractor personnel to permit entrance of persons other than Contractor personnel engaged in the performance of assigned work in those areas, or personnel authorized entrance by the COR.

1.6.7.3. Lock Combinations. The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations.

1.6.8. General:

1.6.8.1. The Contractor shall be responsible for ensuring all personnel performing work under this contract possess and maintain current certifications as indicated in PWS [1.6.6.]; security requirements during the execution of this contract.

1.6.8.2. Contractor personnel performing work under this contract shall be able to read, write, speak, and understand the English language to effectively carry out all contract requirements. They shall have a command of both the written and spoken English language to properly clearly, and effectively communicate in person or via electronic devices (telephone or Email) with co-workers, customers, and the general public.

1.6.8.2.1. The Contractor shall provide a workforce that is equipped to satisfactorily perform and complete all tasks associated with this PWS. The Contractor shall possess the requisite skills, knowledge, abilities, training, licensing, and certifications (in compliance with all federal, state, local laws and regulations, and industrial standards, etc.)

needed to satisfactorily perform the services required by this PWS.

1.6.8.3. Contractor personnel performing work under this contract shall be U.S. citizens unless the provisions of Army Regulation 25-2, Information Assurance have been fully completed and approval has been granted by the Government for the non-U.S. citizen to perform the required support.

1.6.8.4. Contractor shall be responsible for ensuring all personnel performing work under this contract possess and maintain current Information Assurance Technician (IAT) Level I professional certification during the execution of this contract.

1.6.8.5. Access and General Protection/Security Policy and Procedures: All Contractor personnel performing work under this contract shall comply with applicable installation, facility and area commander installation/facility access, local security policies and security procedures provided by the Security Manager Government representative.

Contractor personnel shall provide all information required for background checks to meet installation access requirements to be accomplished by the installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor personnel shall comply with all personal identity verification requirements as directed by Department of Defense (DoD), HQ Department of Army (DA) or local policies. In addition to the changes otherwise authorized by this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in Contractor and subcontractor security matters or processes.

1.6.8.5.1. Anti-Terrorism (AT) Level I Training: Contractor personnel performing work under this contract that require access to Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after commencing performance under this contract. The Contractor shall submit employee certificates of completion within 30 calendar days after completion of the training. AT Level I awareness training is available at the following website: https://atlevel1.dtic.mil/at

1.6.8.5.2. iWATCH Training: The Contractor shall brief all personnel performing work under this contract on the local iWATCH program [training standards provided by the requiring activity Anti-Terrorism Office (ATO)]. This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award with the results reported to the COR NLT 45 calendar days after contract award. New employees shall complete the training within 10 calendar days of commencing performance of work under this contract.

1.6.8.5.3. OPSEC Training: Per AR 530-1, Operations Security, the Contractor shall complete Level I OPSEC training within 30 calendar days of their reporting for duty and annually thereafter.

1.6.8.5.4. Information assurance (IA)/information technology (IT) training: The Contractor employees working IA/IT functions shall comply with DoD and Army training requirements in DoD 8570.01, DoD 8570.01-M and AR 25-2 within six months of employment.

1.6.8.5.5. Contractor personnel shall have a favorable National Agency Check (NAC) with inquiry in accordance with Security definition for personnel who occupy “ADP (Automated Data Processing) Sensitive” positions, as per AR 380-67, paragraph 3-601, “The Personnel Security Program” no later than 30 calendar days after contract award.

1.6.8.5.6. Contractor Employees Requiring Access to Government Information Systems: Contractor shall have access to Government-controlled information systems during performance of work under this contract. All contractor employees and associated subcontractors who require access to a government information system shall be registered in the ATCTS (Army Training Certification Tracking System) at commencement of support services, and must successfully complete the DoD Information Assurance Awareness prior to access to the information systems.

Training shall be required annually after the initial training. Completion certificates shall be submitted to the COR within fifteen (15) calendar days from date of commencing performance under this contract.

1.6.9. Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation (FAR) Subpart 42.5. The post award conference will also be utilized to ensure contractor understands all HSPD-12 requirements. The KO and/or COR may meet periodically with the Contractor to review the Contractor's performance. At these meetings the KO and/or COR will apprise the Contractor of how the Government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.6.10. Contracting Officer Representative (COR): The COR will be identified by separate letter of appointment.

The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: Assures that the Contractor performs the technical requirements of the contract; performs inspections necessary in connection with contract performance; maintains written and oral communications with the Contractor concerning technical aspects of the contract; issues written interpretations of technical requirements, including government drawings, designs, specifications; monitors Contractor's performance and notifies both the KO and Contractor of any deficiencies; and provides site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates.

The COR is not authorized to change any of the terms and conditions of the resulting contract.

1.6.11. Key Personnel: Key personnel shall not be added to or removed from the contract without express acknowledgement of the COR. Any changes to the working status of these key personnel shall be transmitted (in writing) to the KO/COR within ten (10) work days of the proposed change. If, for any reason, any of the key personnel becomes, or is expected to become, unavailable for work under this contract for a continuous period exceeding 30 work days the contractor shall promptly replace personnel with personnel who possess qualifications equal to or better than that of the original employee. The Contractor shall ensure all key personnel terminated or released from employment under this contract are replaced within ten (10) work days of the termination.

1.6.11.1. The follow are considered key personnel by the Government: The Contractor shall provide a Program Manager (PM) who shall be responsible for the performance of the work under this contract. The name of this person, and an Alternate PM (APM), who shall act for the Contractor when the PM is absent, shall be designated in writing to the KO at the post award conference. The PM or APM shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The PM or APM shall be available between the hours of 7:30 AM to 5:00 PM, Monday through Friday, except federal holidays or when the government facility is closed for administrative reasons.

1.6.11.2. Qualifications for all Key Personnel:

1.6.11.2.1. Program Manager (PM): The Program Manager shall be a fully qualified Bay Door/Hanger Door maintenance mechanic with a minimum of 4 years’ experience. The Project Manager shall maintain control and surveillance over all contractor personnel who are performing bay door repairs/maintenance.

1.6.11.2.2. The Project Manager shall be available during normal duty hours within thirty minutes to meet with COR to discuss problem areas. After normal duty hours, the Project Manager shall be available within two (2) hours.

1.6.12. Contractor Personnel:

1.6.12.1. Identification of Contractor Personnel: All Contractor personnel attending meetings, answering government telephones, and working in other situations where their Contractor status is not obvious to third parties, are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. Contractor personnel shall wear distinctive clothing bearing the company’s name, and wear an identification badge displaying the company’s name, employee’s name, description, title and a picture of the employee. It must be clearly displayed at all times while working at Ft. Bragg. Contractor’s personnel shall be as neat and clean as practicable; shall conduct themselves in a proper, efficient manner, and shall cause the least possible annoyance and disturbance to the using service. The Contractor shall be responsible for the supervision and conduct of his employees. Contractor’s personnel shall be experienced, qualified and capable of performing maintenance and repairs as required by this

1.6.12.1.1. All Contractor personnel performing work under this contract shall obtain a Department of Defense (DoD) Common Access Card (CAC). The CAC shall be worn at all times, when performing work under this contract, to include attending government meetings and conferences. Unless otherwise specified in the contract, Contractor personnel shall wear the indicate identification badges in a conspicuous place on the front of exterior clothing and above the waist, except when safety or health reasons prohibit such placement or when being used for computer access.

1.6.12.1.2. The Government issued credential is the property of the U.S. Government and shall not be retained by the cardholder upon expiration, replacement, or when the DoD affiliation of the employee has been terminated. The contractor shall ensure that the Government issued credential is retrieved/returned to the issuing Trusted Agent.

Unauthorized possession of an official credential, like a CAC, can be prosecuted criminally under section 701, title 18, United States Code. Within five calendar (5) days of contract award, the Contractor shall complete Contractor Verification System (CVS) applications for CAC for all personnel who will perform work under this SOW.

Contractor personnel shall carry their CAC at all times while on Federal installations or while otherwise performing duties associated with this SOW

1.6.12.1.3. The Contractor shall develop, maintain, and provide to the COR an updated roster which shall include names and positions of all Contractor personnel as well as indicating which employees were issued CAC or other forms of government identification cards. The Contractor shall submit initial roster to the COR within ten (10) calendar days after commencement of base period of performance.

1.6.12.1.4. The Contractor shall immediately report any lost CAC or government issued identification cards to the COR and Military and/or DoD police agencies. The Contractor shall immediately collect the CAC and other government issued forms of identification upon termination of employee, or at the end of the contract performance period. The CAC and other government issued forms of identification shall be returned to the COR within one (1) hour of employee termination, or at the end of contract performance period, whichever comes first. Final payment may be delayed if Contractor fails to comply with these requirements.

1.6.12.2. Contractor Personnel Appearance and Performance: It is essential that all Contractor personnel meet the highest standards of professionalism and personal integrity. The Contractor shall ensure their personnel do not perform work under the influence of alcohol, illegal prescribed drugs or any other incapacitating agents. Contractor personnel shall be neatly groomed and dressed in business casual attire to present a professional appearance at all times.

1.6.13. Warranties: The Contractor shall warrantee all parts and material associated with work the Contractor has performed or authorized to be performed for a period of a one year starting the day the work and materials are accepted by the COR.

1.6.13.1. Warranty Records: The Contractor shall develop and maintain records on all parts and equipment containing warranties that are purchased, and utilized under this contract. Records shall identify the item, nature, and expiration date of the warranty, and the name and location of the firm to be contacted regarding warranty entitlements. The Contractor shall provide a copy of these warranties to the COR and records shall be made available to the COR upon request.

1.6.13.2. The Government reserves the right to provide Government-furnished equipment / materials (GFE / GFM) that are on-hand if it can be used by the Contractor to complete work. The Government will hand-receipt the GFE/GFM to the Contractor.

1.6.14. Other Direct Costs (ODCs): During the performance of this requirement, the contractor shall be required to provide materials (i.e., bay and hanger doors, grease, oil, and miscellaneous door parts) in order to satisfy the mission.

1.6.14.1. The Contractor shall submit monthly invoices for reimbursement citing the appropriate CLIN. Copies of receipts shall be attached to the invoice to support charges. Original receipts shall be maintained by the Contractor and made available to Government auditors upon request. Actual ODC expenses shall be submitted within five (5) working days after the material is finished.

1.6.14.2. The Government will reimburse the contractor for all authorized parts and materials used in the repair and maintenance of bay and hanger doors) with the exception of contractor tools. Contractor’s expenses as used herein are defined as the price paid to the supplier as evidenced by the supplier’s invoice. The Contractor shall acquire the parts and materials required for the performance of this contract at the lowest price obtainable, secure reasonable competition for such purchases when available and take all discounts and obtain all rebates possible. These discounts and rebates shall be credited to the Government. The parts and materials shall be standard products of manufacturers regularly engaged in the production of such parts and materials. The Contractor shall maintain original supplier’s invoice, tickets, sales slip(s), warranties, or other documents identifying items purchased under this contract. All documents shall be available for the Contracting Officer’s review and audit.

1.6.15. Reserved

1.6.16. Organizational Conflict of Interest:

1.6.16.1. Purpose. To aid in ensuring that:

1.6.16.1.1. The Contractor does not obtain an unfair competitive advantage by establishing the ground rules for a future competition;

1.6.16.1.2. The Contractor's objectivity and judgment are not biased because of its present or future interests (financial, contractual, organizational, or otherwise) which relate to work performed under this contract; and

1.6.16.1.3. The Contractor does not obtain an unfair competitive advantage by virtue of its access to non-public or proprietary information belonging to others.

1.6.16.2. Definitions.

1.6.16.2.1. The term “Contractor” herein used in section 1.6.16., Organizational Conflict of Interest, means: (a) the organization (hereinafter referred to as "it" or "its") entering into this agreement with the Government; (b) all business organizations with which it may merge, join or affiliate now or in the future and in any manner whatsoever, or which hold or may obtain, by purchase or otherwise, direct or indirect control of it; (c) it’s parent organization, if any and any of its present or future subsidiaries, associates, affiliates, or holding companies, and; (d) any organization or enterprise over which it has direct or indirect control now or in the future.

1.6.16.2.2. The term "proprietary information" for purposes of section 1.6.16., Organizational Conflict of Interest, means any information considered so valuable by its owners that it is held secret by them and their licensees.

Information furnished voluntarily by the owner without limitations on its use, or which is available without restrictions from other sources, is not considered proprietary.

1.6.16.3. Organizational Conflicts of Interest Examples. The following examples illustrate situations in which organizational conflicts of interest may arise. These examples are not all inclusive.

1.6.16.3.1. Biased Ground Rules. This type of conflict may arise in situations where a company sets the ground rules for a future competition. For example, when a Contractor develops requirements then competes to provide products or services to satisfy those requirements, thus obtaining a competitive advantage.

1.6.16.3.2. Impaired Objectivity. This type of conflict may exist where a Contractor’s obligations under a contract require objectivity, but another role of the Contractor casts doubt on its ability to be truly objective. An example of this type of conflict is where a Contractor’s work under one contract entails evaluating itself, its affiliates, or its competitors under a separate contract.

1.6.16.3.3. Unequal Access to Information. This type of conflict may arise when a Contractor has access to nonpublic or proprietary information as part of its performance under a contract that gives it an unfair advantage in a competition for a later contract.

1.6.16.4. General Constraints. The provisions of FAR Subpart 9.5, Organizational and Consultant Conflicts of Interest, concerning organizational conflicts of interest govern this contract. Potential conflicts may exist in accordance with FAR 9.505-1, Providing Systems Engineering and Technical Direction, through 9.505-4, Obtaining Access to Proprietary Information. In this regard, the Contractor is responsible for identifying any actual or potential organizational conflicts of interest to the KO that arise as the result of performance under this contract. To avoid or mitigate a potential conflict related to performance under this contract, the KO will impose appropriate constraints such as the constraints discussed below. Since it is impossible to foresee all of the circumstances that might give rise to organizational conflicts of interest, the constraints discussed below are not all inclusive and the KO may impose constraints other than, or in addition to, the constraints listed below.

1.6.16.4.1. The Contractor agrees that if it provides, under a contract or task order or delivery order, systems engineering and technical guidance for systems and programs, but does not have overall contractual responsibility, it will not be allowed to be awarded a contract or task or delivery order to supply the system or any of its major components or be a subcontractor or consultant to a supplier of the system or any of its major components (FAR 9.505-1).

1.6.16.4.2. The Contractor agrees that if it prepares complete specifications for non-developmental items or assists in the preparation of work statements for a system or services under a contract or task order or delivery order, it will not be allowed to furnish these items, either as a prime Contractor, a subcontractor or as a consultant (FAR 9.505-2).

1.6.16.4.3. The Contractor agrees that it will neither evaluate nor advise the Government with regard to its own products or activities. The Contractor will objectively evaluate or advise the Government concerning products or activities of any prospective competitors (FAR 9.505-3).

1.6.16.4.4. The Contractor agrees that if it gains access to proprietary information of other companies, it will exercise diligent effort to protect such proprietary information from unauthorized use or disclosure (FAR 9.505-4).

In addition, the Contractor agrees to protect the proprietary information of other organizations disclosed to the Contractor during performance of this contract with the same caution that a reasonably prudent Contractor would use to safeguard highly valuable property. The Contractor also agrees that if it gains access to the proprietary information of other companies it will enter into written agreements with the other companies to protect their information from unauthorized use or disclosure for as long as it remains proprietary and to refrain from using the information for any purpose other than that for which it was furnished. The Contractor shall provide copies of such agreements to the KO.

1.6.16.4.5. If the Contractor, in the performance of this contract, obtains access to plans, policies, reports, studies, financial plans, data or other information of any nature which has not been released or otherwise made available to the public, the Contractor agrees that without prior written approval of the KO, it shall not: (a) use such information for any private purpose unless the information has been released or otherwise made available to the public, or (b) release such information unless release is otherwise authorized under the contract or such information has previously been released or otherwise made available to the public by the Government.

1.6.16.5. Non-Disclosure Agreements. The Contractor shall obtain from each employee who has access to proprietary information under this contract, a written agreement which shall in substance provide that such employee shall not, during his/her employment by the Contractor or thereafter, disclose to others or use for their benefit, proprietary information received in connection with the work under this contract. The Contractor will educate its employees regarding the restrictions imposed by FAR 9.505-4, so that they will not use or disclose proprietary information or data generated or acquired in the performance of this contract, except as provided herein.

1.6.16.6. Training. The Contractor shall effectively educate its employees, through formal training, company policy, information directives and procedures, in an awareness of the legal provisions of FAR Subpart 9.5 and its underlying policy and principles, so that each employee will know and understand the provisions of that Subpart and the absolute necessity of safeguarding information from anyone other than the Contractor's employees who have a need to know, and the U.S. Government.

1.6.16.7. Subcontracts. The Contractor agrees that it will include the provisions in paragraphs 1.6.16.4., 1.6.16.5., and 1.6.16.6. above and this paragraph in consulting agreements, teaming agreements, and subcontracts of all tiers, which involve access to information or the performance of services described in paragraph 1.6.16.4. above. The use of section 1.6.16., in such agreements, shall be read by substituting the word "consultant" or "subcontractor" for the word "Contractor" whenever the latter appears.

1.6.16.8. Additional Constraints. If this contract provides for the issuance of task or delivery orders, such orders may impose additional requirements and/or restrictions relating to 1.6.16., to include the requirement for the Contractor and its subcontractors and employees to furnish the Government with written non-disclosure agreements or statements of no conflict of interest. With regard to any proposal submitted by the Contractor, in response to a Request for Task or Delivery Order Proposal, by submitting its proposal the Contractor represents that it has disclosed to the KO, prior to the issuance of the task or delivery order, all facts relevant to the existence or potential existence of organizational conflict of interest as that term is used in FAR Subpart 9.5.

1.6.16.9. Conflicts Involving Future Procurements. The award of this contract, government tasking’s or acquiescence in the Contractor’s performance of services hereunder shall not constitute or be interpreted as a determination that the Contractor is eligible to participate in future procurements, developmental efforts, implementation efforts, or related activities. Only the KOs for such efforts, applying the rules, principles, and procedures of FAR Subpart 9.5, have the authority to determine whether a conflict exists, in connection with such procurements.

1.6.16.10. Representations and Disclosures.

1.6.16.10.1. The Contractor represents that it has disclosed to the KO, prior to award of this contract, all facts relevant to the existence or potential existence of organizational conflict of interest as that term is used in FAR Subpart 9.5.

1.6.16.10.2. The Contractor represents that if it discovers an organizational conflict of interest or potential conflict of interest after award of this contract, a prompt and full disclosure shall be made in writing to the KO. This disclosure shall include a description of the action the Contractor has taken or proposes to take in order to avoid or mitigate such conflict.

1.6.16.11. Remedies and Waiver.

1.6.16.11.1. For breach of any of the above restrictions or for non-disclosure or misrepresentation of any relevant facts required to be disclosed concerning this contract, the Government may terminate this contract for default, disqualify the contractor for subsequent related contractual efforts, and pursue such other remedies as may be permitted by law or this contract. If, however, in compliance with section 1.6.16., the Contractor discovers and promptly reports an organizational conflict of interest (or the potential thereof) subsequent to contract award, the KO may terminate this contract or any task or delivery order issued under this Contract for convenience, if such termination is deemed to be in the best interest of the Government.

1.6.16.11.2. The parties recognize that this clause has potential effects, which will survive the performance of this contract, and that it is impossible to foresee each circumstance to which it might be applied in the future.

Accordingly, the Contractor may at any time seek a waiver from the cognizant KO by submitting a full written description of the requested waiver and the reasons in support thereof (FAR 9.503).

1.6.17. Phase-In/Phase-Out Periods: To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have key personnel on board, during the 30 “business” days phase-in / phase-out periods. The Contractor shall provide sufficient experienced personnel during the phase-in and phase-out period to ensure that the services called for by this contract are maintained at the required level of proficiency.

1.6.17.1. Phase-In: During the fifteen (15) business day phase-in period, the Contractor shall become familiar with performance requirements, in order to commence full performance of services on the start of the base period of performance. The Contractor shall obtain their CAC and specific government training, conduct inventory and transfer any GFP/GFE/GFM during the phase-in period.

1.6.17.2. Phase-Out: Fifteen (15) business days prior to the completion of this contract, an observation period shall occur, at which time team management personnel of the incoming Contractor may observe operations. This will allow for orderly turnover of facilities, equipment, and records and will help to ensure continuity of services. The outgoing Contractor is ultimately responsible for performing full services IAW the contract, during the phase-out period, and shall not defer any requirements for the purpose of avoiding responsibility or of transferring, such responsibility to the succeeding Contractor. The outgoing Contractor shall fully cooperate with the succeeding Contractor and the Government, so as not to interfere with their work or duties.

1.6.18. Safety Requirements. In order to provide safety control for protection to the life and health of employees and other persons; for prevention of damage to property, materials, supplies, and equipment; and for avoidance of work interruptions in the performance of this contract,…