DRAFT PWS.pdf

DRAFT

MANUEVER CENTER OF EXCELLENCE (MCoE)

PERFORMANCE WORK STATEMENT (PWS) FOR

TACTICAL FLEET SUPPORT OPERATORS CONTRACT

PART 1

GENERAL INFORMATION

1. GENERAL: This is a non-personal services task order to provide training aide trainer/operator support and maintenance to unassigned tactical equipment. The Government will not exercise any supervision or control over the contract service providers performing the services herein. Such task order service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.2 BACKGROUND: The Directorate of Training Sustainment (DOTS) requires Contractor to perform and instruct Operator Preventive Maintenance Checks and Services (PMCS) to prepare, issue, and receive tactical equipment used in support of Programs of Instruction (POI) training. The mission requirement is to provide staff supervision and operators/driver trainers to execute and sustain preventive maintenance checks and services (PMCS) on all DOTS tracked and wheeled vehicles. These individuals will also be responsible for assisting the DOTS primary hand receipt holders with Component of End Items (COEI), Basic Issue Items (BII), and communication equipment. The contractor shall serve as customer liaison with using units to ensure a successful hand-off of fully mission capable (FMC)/mission capable equipment for POI training.

1.3 OBJECTIVES: Provides instruction for safely operating and maintaining tactical equipment.

Provides operator level preventive maintenance checks and services on all tactical tracked and wheeled equipment used to support Programs of Instructions and Non-Programs of Instruction equipment. The contractor shall be responsible for ensuring 90% of PMCS(s) listed on the weekly workload task has been accomplished so equipment and communication devices are ready for issue to military units in support of POI training.

1.1 DESCRIPTION OF SERVICES/INTRODUCTION: The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform safe operation, maintenance support, and instruction as defined in this Performance Work Statement except for those items specified as government furnished property and services. The Contractor shall perform to the standards in this task order and the terms and conditions set forth in the contract.

FT

1.4 SCOPE: The Contractor shall provide technical and administrative expertise on all activities related to the performance measures of the PWS and contract. The contractor shall exercise full supervisory responsibility over the contractor work operations and contract employees. The contractor shall be responsible for performing operator/crew maintenance level maintenance on all assigned equipment in accordance with AR 750-1, ATP 4-33 and DA Pamphlet 750-8. The contractor shall provide copies of all DA Form 5988Es for Fully Mission Capable (FMC)/Mission Capable equipment to DOTS Support Operations (SPO) and Supply & Service Divisions. All DA Forms 5988E on Non-Missioned Capable (NMC) equipment will be turned in to DOTS and forwarded to the TACOM Fleet Management Expansion (FMX) Directorate for repairs.

1.5 PERIOD OF PERFORMANCE: The period of performance shall be for one (1) Base Year of 12 months and four (4) 12-month option years.

1.6 GENERAL INFORMATION:

1.6.1 QUALITY CONTROL: The Contractor shall develop and maintain an effective quality control plan to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services, and deliver to the COR within 30 calendar days of the award of this task order. The Contractor’s Quality Control Program (QCP) is the means by which he assures himself that his work complies with the requirement of the contract. The Offerors’ QCP must be detailed, containing a systematic approach to monitor daily operations of key and essential functions for providing quality service to the Government, i.e. discrepancy identification procedures, corrective action procedures, prevention procedures for occurrence/re-occurrence of discrepancies, trend analysis usage, and customer feedback utilization. Such QCP requirements will increase the likelihood of successful contract performance. After acceptance of the quality control plan the Contractor shall request the contracting officer’s acceptance in writing of any proposed change to his QC system.

1.6.2 QUALITY ASSURANCE: The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.3 RECOGNIZED HOLIDAYS: The Government recognizes ten (10) holidays annually. Under normal conditions, the Contractor is not expected to perform services on these days:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

1.6.4 HOURS OF OPERATION: The Contractor is responsible for conducting business for 8 hours per day, between the hours of 0700 and 1600 Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The normal hours may be adjusted to meet mission requirements. The Contractor shall at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential. The contractor(s) shall provide valid phone numbers that are operational and can be reached by a Government representative 24 hours 7 days a week.

Those numbers shall be listed in the quality control section.

1.6.5 PLACE OF PERFORMANCE: The work to be performed under this task order will be performed at the Maintenance Facilities on Harmony Church (buildings 5205, 5208, 5310, 5408,, 5409, 5405,5525, 5418, 5211, Kelly Hill (buildings 9111, 9113, 9115,9136, 9137 and 9116), the Ammunition Supply Point (ASP), and McKenna Military Operations in Urban

Terrain (MOUT) Site on Fort Benning, Georgia. The daily operations will be performed on a hard stand or gravel improved surfaces.

1.6.6 TYPE OF CONTRACT: The Government will award a Firm Fixed Price (FFP) task order.

1.6.7 SECURITY REQUIREMENTS: The contractor will be required to meet the Fort Benning, Directorate of Emergency Services Contractor Policies. If a Department of Defense Form 254 (Contract Security Classification Specification) is required, the unit security monitor will initiate a DD 254 that will become an attachment to the PWS.

1.6.7.1 CONTRACTORS REQUIRING COMMON ACCESS CARD (CAC): Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014-05. The contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management.

For information assurance (IA)/information technology (IT) training. All contractor employees and (IT) training. All contractor employees and associated sub-contractor employees must complete the DoD IA awareness training before issuance of network access and annually thereafter. All contractor employees working IA/IT functions must comply with DoD and Army training requirements in DoDD 8570.01, DoD 8570.01-M and AR 25-2 within six months of appointment to IA/IT.

1.6.7.2 CONTRACTORS THAT DO NOT REQUIRE COMMON ACCESS CARD (CAC), BUT

REQUIRE ACCESS TO A DOD FACILITY OR INSTALLATION: Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

1.6.7.3 ANTI-TERRORIST LEVEL 1 TRAINING: All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within 30 calendar days after completion of training by all employees and subcontractor personnel. AT level I awareness training is available at the following website: https://atlevel1.dtic.mil/at

1.6.7.4 ACCESS & GENERAL PROTECTION/SECURITY POLICY & PROCEDURES: Contractor and all associated sub-contractors employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office.

Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.6.7.5 iWATCH TRAINING: The contractor and all associated sub-contractors shall brief all employees on the local iWatch program (training standards provided by the requiring activity ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the COR NLT 30 calendar days after contract award.

1.6.7.6 ARMY TRAINING CERTIFICATION TRACKING SYSTEM: All contractor employees with access to a government info system must be registered in the ATCTS (Army Training Certification Tracking System) at commencement of services, and must successfully complete the DOD Information Assurance Awareness prior to access to the IS and then annually thereafter.

1.6.7.7 OPERATIONS SECURITY (OPSEC) STANDING OPERATING PROCEDURE/PLAN:

The contractor shall adhere to the Government's Operations Security (OPSEC) Standard Operating Procedure (SOP)/Plan during the entire period of performance.

1.6.7.7.1 OPERATIONS SECURITY (OPSEC) TRAINING:

In accordance with AR 530-1 all personnel, to include contractor employees and associated sub-contractor employees must complete Level I Operations Security (OPSEC) training which is composed of both initial and continual awareness training (annually). All personnel within the first 30 days of arrival in the organization must receive initial training to include a briefing on the organizations critical information read/sign the OPSEC Individual User Compliance Agreement form. The end state of initial and continual awareness training is that each individual should have the requisite knowledge to safeguard critical information.

1.6.7.8 INFORMATION ASSURANCE/INFORMATION TECHNOLOGY TRAINING &

CERTIFICATION: Per DoD 8570.01-M, DFARS 252.239.7001 and AR 25-2 the contractor employees supporting IA/IT functions shall be appropriately certified upon contract award.

The baseline certification as stipulated in DoD 8570.01-M must be completed upon contract award.

1.6.7.10 Threat Awareness Reporting Program: For all contractors with security clearances. Per AR 381-12 Threat Awareness and Reporting Program (TARP), contractor employees must receive annual TARP training by a CI agent or other trainer as specified in 2-4b.

1.6.7.11 HANDLING OR ACCESS TO CLASSIFIED INFORMATION: Contractor shall comply with FAR 52.204-2, Security Requirements. This clause involves access to information classified “Confidential,” “Secret,” or “Top Secret” and requires contractors to comply with—

(1) The Security Agreement (DD Form 441), including the National Industrial Security Program Operating Manual (DoD 5220.22-M); (2) any revisions to DOD 5220.22-M, notice of which will be furnished to the contractor. This contract/task order does not require the contractor to handle or access any classified information.

1.6.7.12 PHYSICAL SECURITY: The contractor shall be responsible for safeguarding all government property being transported on his equipment by his employees.

1.6.7.13 KEY CONTROL: The Government will be responsible for maintaining all keys to government vehicles and facilities.

1.6.7.13.1 In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due to the Contractor.

In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.6.7.13.2 The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.6.7.14 LOCK COMBINATIONS: The Contractor will not be expected to maintain lock combinations;

however if required, the Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s Quality Control Plan.

1.6.8 SPECIAL QUALIFICATIONS: The contractor will be responsible for training all personnel on operating Government equipment. Every operator will possess the skills, knowledge, and abilities to perform the objectives inparagraphs 1.6.8.1 through 1.6.8.4.

1.6.8.1 All personnel must have, at a minimum:

Valid state driver’s license Ability to obtain and maintain a Government Issued military driver’s license Ability to obtain and maintain a Defensive Driver’s Course (DDC) Card Pre-employment (drug-test) and Annual physicals High school education and equivalent communication skills (oral and written) Experience in tactical tracked and wheeled vehicle operations to include driver responsibilities and Communications equipment Basic vehicle maintenance skills, and experience with hand tools, both manual and power Physical requirements- The contractors shall be able to lift items weighing up to 50 pounds individually.

1.6.8.2 Personnel assigned as Team Lead must also have, :

Experience as working leader in accomplishing trades and labor work.

Experience in transportation administration (planning maintenance schedules, establishing deadlines and priorities, personnel management, and service records)

1.6.8.3 Personnel assigned as operator must have, :

Experience in driver maintenance, operation, and procedures for vehicle driven Experience in preparation of trip tickets, service records, and accident reports.

Experience in hand tools, manual and power.

Experience with all wheeled vehicle operations.

1.6.8.4 A minimum of five members of the team must have and maintain:

Valid forklift driver’s license and warehouse experience Commercial Driver’s License

1.6.9 POST AWARD CONFERENCE/PERIODIC PROGRESS MEETING: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The Contracting Officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the Contracting Officer will apprise the Contractor of how the government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced.

Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.10 TASK ORDER CONTRACTING OFFICER REPRESENTATIVE (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the task order and assists in task order administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the task order: perform inspections necessary in connection with task order performance: maintain written and oral communications with the Contractor concerning technical aspects of the task order: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.11 KEY PERSONNEL: The follow personnel are considered key personnel by the government:

contract/task order manager, Alternate contract/task order manager, and team lead. The Contractor shall provide a task order manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the Contractor when the manager is absent shall be designated in writing to the contracting officer. The task order manager or alternate shall have full authority to act for the Contractor on all task order matters relating to daily operation of this task order. The task order manager or alternate shall be available between 8:00 a.m. to 5:30 p.m., Monday thru Friday except Federal holidays or when the government facility is closed for administrative reasons. Qualifications for all key personnel are listed below:

1.6.11.1 Contract/Task Order Manager shall be knowledgeable in the use of Technical Manuals, Lube Orders, and other manuals governing Operator Level Preventive Maintenance Checks and Services.

1.6.11.2 Assigns and directs the work of personnel executing the performance measures and standards outlined in the PWS.

1.6.11.3 Explains work requirements, methods, and procedures.

1.6.11.4 Instructs subordinates on new requirements and provides advice when defective services or problems arise.

1.6.11.5 Investigates work related problems (e.g., scheduling problems, late or missed missions) to identify causes and implement corrective actions within the contractors capability.

1.6.11.6 Adjusts plans, schedules, assignments and methods as necessary to accomplish the work as effectively and economically as feasible.

1.6.11.7 Determines equipment and supplies required needed to accomplish the mission.

1.6.11.8 Ensures all equipment is available in the types and amounts required in order to accomplish scheduled tasks and so as not to delay training and vehicle operations.

1.6.11.9 Oversees the maintenance and readiness of the vehicles assigned

1.6.11.10 Conducts operator maintenance inspections of MCoE, DOTS equipment to ensure proper operator preventive maintenance checks and services (PMCS) and operator level maintenance are being performed by subordinate employees and that field and sustainment maintenance requirements are being referred to appropriate maintenance shops for repairs and services.

1.6.12 IDENTIFICATION OF CONTRACTOR EMPLOYEES: All task order personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed Contractor personnel will be required to obtain and wear badges, provided by the Vendor, in the performance of this service.

1.6.13 CONTRACTOR TRAVEL: Travel is not anticipated, but may be required to meet the needs of the Government. If required, Contractor will travel CONUS only during the performance of this task order to attend meetings, conferences, and training. The Contractor may be required to travel to off-site training locations and to ship training aids to these locations in support of this PWS. Contractor will be authorized travel expenses consistent with the substantive provisions of the Joint Travel Regulation (JTR) and the limitation of funds specified in this task order. All travel requires Government approval/authorization and notification to the COR. Upon completion of travel, the Contractor shall provide a Trip Report that shall include written detailed summaries of meetings and conferences content and travel costs to the Government, within two (2) working days of return in accordance with (IAW) the Division Standard Operating Procedures (SOP) outlined report formats.

The Contractor is required to complete the Government Level 1 Anti-Terrorism Training before he can travel. All travel performed by the Contractor shall be reimbursed in accordance with FAR 31.205-46.

1.6.14 OTHER DIRECT COSTS: This category includes travel (outlined in 1.6.13), reproduction, and shipping expenses associated with training activities and visits to Contractor facilities. It could also entail the renting of suitable training venues. All costs must be pre-approved by the COR.

1.6.15 DATA RIGHTS: The Government has unlimited rights to all documents/material produced under this task order. All documents and materials, to include the source codes of any software, produced under this task order shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.6.16 PHASE IN / PHASE OUT PERIOD: To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have the task order/contract manager on board, within 14 days after being awarded the contract. During the phase in period, the task order/contract manager shall become familiar with performance requirements in order to commence full performance of services on the contract start date. All other employees shall be on board within 30 days after the contract has been awarded.

1.6.17 ACCIDENT REPORTING:

1.6.17.1 The Contractor shall verbally notify the COR immediately of each accident that occurs involving injury to a Contractor or subcontractor employee or damage to Government equipment.

The Contractor shall provide the following to the COR within 24 hours of the incident:

A written description of the-accident, including the location of the accident and the names of the individual(s) involved.

Copies of any police reports regarding the accident.

Copies of any reports filed with the Contractor's insurance carrier(s) regarding the accident.

1.6.17.2 In addition, within 14 days of the incident, the Contractor shall provide the COR with a summarized explanation of the occurrence and corrective action(s) taken.

1.6.17.3 If an investigation results, the Contractor shall assist the investigator(s) in obtaining statements from its employees and shall make pertinent records available to the investigator.

1.6.17.4 In case the Contractor causes pollution (i.e., by petroleum, oil, and/or lubricant products), the Contractor shall be responsible and shall hold the U.S. Government harmless from any and all administrative and financial involvement. Based on the complexity of any hazardous spills, cleanups may be done by EPA, other federal agencies, states or municipalities, or the contractor or party responsible for the contamination. The contractor will be responsible for all necessary cleanup and treatment cost

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1 DEFINITIONS:

2.1.1 10-LEVEL CHECKS: There are two levels of maintenance: Field and Sustainment Level Maintenance System. The Field Level Maintenance is the least complex and it consists of Direct Support and Operator/Crew Maintenance. The Sustainment Level Maintenance consists of Depot and General Support which is the most complex. The military technical manuals for operator/crew level maintenance ends with the digits “-10”; thus, the level of maintenance is frequently referred to as “10-level or operator/crew level.” Field and Sustainment Level Maintenance are covered in AR 750-1, ATP 4-33, and DA Pamphlet 750-8.

2.1.2 CONTRACTOR: A supplier or vendor having a task order to provide specific supplies or service to the government. The term used in this task order refers to the prime.

2.1.3 CONTRACTING OFFICER: A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.4 CONTRACTING OFFICER'S REPRESENTATIVE (COR): An employee of the U.S.

Government appointed by the contracting officer to administer the task order. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the task order, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the task order.

2.1.5 DEFECTIVE SERVICE: A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.6 DELIVERABLE: Anything that can be physically delivered but may include non-physical things such as meeting minutes.

2.1.7 KEY PERSONNEL: Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a task order by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.8 PHYSICAL SECURITY: Actions that prevent the loss or damage of Government property.

2.1.9 QUALITY ASSURANCE: The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.10 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of Contractor performance.

2.1.11 QUALITY CONTROL: All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet task order requirements.

2.1.12 SUBCONTRACTOR: One that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

2.1.13 WORK DAY: The number of hours per day provides the services in accordance with the task order.

2.1.14 WORK WEEK: Is defined as Monday through Friday, unless specified otherwise.

2.1.15 FMX: The Government Organization responsible for performing field level maintenance on behalf of the MCoE.

2.1.16 MCOE: The Maneuver Center of Excellence is the organization responsible for executing Army training for maneuver forces.

2.1.17 DOTS: Directorate of Training Sustainment is the organization under the MCoE responsible to provide logistics support for maneuver forces training.

2.1.18 SPO: Support Operations is the office under the DOTS responsible for directing logistical support for the MCoE.

2.2 ACRONYMS:

ACOR Alternate Contracting Officer's Representative AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation ASIOE Associated Items of Equipment BII Basic Issue Items CCE Contracting Center of Excellence CFR Code of Federal Regulations CMR Contractor Management Reporting COEI Component of End Items CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTS Commercial Off the Shelf DA Department of the Army DA PAM Department of the Army Pamphlet DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DISA Defense Information Systems Agency DMDC Defense Manpower Data Center DOD Department of Defense DOTS Directorate of Training Sustainment FAR Federal Acquisition Regulation FMC Fully Mission Capable IASO/IMO Information Assurance Security Officer/Information Management Officer IAW In Accordance With JTR Joint Travel Regulation KO Contracting Officer LO Lube Order

MAIDIQ Multiple Award Indefinite Delivery/Indefinite Quantity MCoE Maneuver Center of Excellence OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs PMCS Preventive Maintenance Checks and Services POC Point of Contact POI Program of Instruction PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Plan SPO Support Operations Officer TE Technical Exhibit TO Task Order TOCO Task Order Contracting Officer TTB Tactical Train Base TM Technical Manual

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1 SERVICES: The Government will provide training and refresher training in support of military-specific vehicle licensing.

3.2 FACILITIES: The Government will provide the necessary workspace for the Contractor staff to provide the support outlined in the PWS, to include office space, and access to telephones, computers, and other items necessary.

3.3 UTILITIES: The Government will provide the utilities associated with the workspace. The Contractor shall instruct employees in utilities conservation practices. The Contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish cleaning vehicles and equipment.

3.4 EQUIPMENT: The Government will provide access to office equipment needed to fulfill requirements as needed, to include computers, scanners, fax machines, printers, office furniture.

The Government will provide the contractor with hard hats, reflective vests, coveralls, wet weather gear, safety goggles, and protective gloves. Following the initial issue, the contractor shall be responsible for safeguarding and maintaining all assigned safety equipment. All unserviceable equipment resulting from fair, wear, and tear should be replaced by the government at no cost to the contractor. The contractor shall be responsible for turning in all unserviceable equipment resulting from fair, wear, and tear to DOTS Supply Division prior to receiving replacement equipment.

3.4 MATERIALS: The Government will provide office supplies, current version of publications, technical manuals, and lube order in order for contractor to perform tasks. The government will also provide stamp to validate PMCS.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 GENERAL: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this task order that are not listed under Section 3 of this PWS.

4.2 SECRET FACILITY CLEARANCE: The Contractor shall not be required to obtain or maintain a facility clearance to execute this task order.

4.3 MATERIALS. Recommend stating that the contractor is responsible for providing all materials necessary to perform on the contact that the gov’t does not provide.

4.4 EQUIPMENT: The Contractor shall provide appropriate and approved personal safety equipment, and initial/refresher training for that equipment. The contractor shall furnish all personnel and personal equipment such as coveralls, safety boots, and prescription protective eyewear required to perform the mission. The contractor shall be responsible to ensure that all drivers properly wear the safety equipment while conducting all missions.

PART 5 SPECIFIC TASK

5 SPECIFIC TASKS:

5.1 BASIC SERVICES: The Contractor shall provide Tactical Equipment operators/trainers and issue point services for DOTS.

5.1.1 Task 1 – Project Orientation Meeting. Contractor shall conduct a project orientation meeting with the COR and DOTS leadership, to review project milestones and local administrative issues, within the first two weeks of award of contract.

5.1.2 The contractor must complete PMCS on 90% or more of the vehicles listed on the weekly PMCS workload and provide DOTS Supply & Services Division with copies of DA Form 5988Es for all fully mission capable equipment ready to be issued to units for use in conducting POI training. This task will be accomplished by assessing equipment serviceability using PMCS tables within applicable equipment TMs. The contractor will validate all FMC/mission capable equipment by stamping each DA Form 5988E prior to vehicle dispatch.

5.1.3 The contractors shall assist Government primary hand receipt holders with maintaining associated communication equipment, Component of End Item (COEI) and Basic Issue Items

(BII).

5.1.4 The contractor shall operate a variety of self-propelled track laying and wheeled mobile equipment such as M1, M2, and M3 series armored combat vehicles, personnel carriers, fork lift truck (rough terrain), and a variety of light and heavy wheel vehicles listed in Attachment/Technical Exhibit# 3 of this PWS.

5.1.5 The contractor shall operate equipment and move to the ready lines to be issued in training set after equipment is determined FMC/mission capable.

5.1.6 The contractors shall perform weekly PMCS on unassigned equipment according to the appropriate vehicle TM and generate a DA Form 5988-E and annotate all shortcoming and deficiencies for submission to TACOM Fleet Management Expansion (FMX) Directorate. The contractor shall submit a copy of DA Form 5988-E to the TACOM Fleet Management Expansion (FMX) Directorate and DOTS Primary Hand Receipt Holders and the COR.

5.1.7 The contractor shall assist in the issue of equipment to supported military units and facilitate instruction of PMCS with unit operators on the date of issue.

5.1.8 The contractor may be required to operate vehicles in areas where there is little space for maneuvering and use proper hand signals from ground guides when pushing or pulling vehicles.

5.1.9 The contractor shall be require to move a disabled vehicle using operator recovery techniques outlined in the -10 TM dependent of the type of vehicle used in towing operation as well as type of vehicle being transported.

5.1.10 The contractor shall perform 10 Level maintenance (operator’s level) using proper vehicle TM on equipment operated and prepare necessary records as outlined in the DOTS FMX EXOP during equipment operation. During the performance preventative maintenance checks, the contractor shall perform 10 level operator tasks outlined in appropriate vehicle -10 TM (tightening bolts, slave start, replacing operating lights, and windshield wipers) within the capability of the vehicles’ basic issue items (BII) tools.

5.1.11 The Contractor shall manage a licensing program for its employees in accordance with AR 600-55 and all other applicable regulations and policies in order to issue Global Combat Support Systems (GCSS-ARMY) license.

5.1.12 The contractor shall ensure that all employees operating heavy trucks 26,000 pounds and over possess a category A Commercial Driver License (CDL).The contractor shall ensure a minimum on five employees possess driver’s license to operate a commercial forklift up to 6,000 pounds throughout the task order period of performance IAW paragraph 1.6.8

5.3 TASK 3 – DISPATCHING PROCEDURES:

5.3.1 Perform dispatching procedures in accordance with Army Regulation (AR) 600-55, AR 750-1, and DA Pamphlet 750-8.

5.3.2 Assist units on dispatching procedures during the issue process IAW appropriate regulatory, local procedures, and paragraph 5.4.1 of the PWS.

5.3.3 Operate equipment according to Army / DOD / state and local safety rules and regulations.

5.5 Task 4 – Reporting Requirements: The contractor shall provide a weekly situation report (SITREP) outlining equipment issued to units, problem areas, and other accomplishments in electronic media (MS Word, Excel) and emailed to the COR. The contractor shall also provide a monthly and annual report containing a summary of the PMCS performed, equipment inventoried, vehicles relocated, and workload not achieved during the reporting period. The reports shall capture progress on the deliverables and a summary of activity planned for the next reporting period. The contractor shall report all accidents involving employees and government equipment immediately to the COR or Support Operations (SPO) Division Chief. Accident reporting shall be accompanied with compliance documentation as outlined in paragraph 1.6.8 and 5.3.12.

5.5.1 The monthly and annual reports shall be delivered to the COR or to the Directorate of Training Sustainment (DOTS) Support Operations Chief. Weekly reports are due each Friday or last working day of the week in the event of holiday. Monthly reports not later than the 10th work day of each month. The annual report is due by the 10th of the month at the end of each option year.

5.5.2 The reports shall contain the PMCS performance during the reporting period; evaluation of the current status of contractor compliance of Fort Benning mandatory training data; performance projected for the next reporting period; issues, risks, and general comments. The annual report will capture a 12-month summary of performance. Both (monthly and annual) reports shall be delivered in Microsoft Word or Excel in the following format:

Inspector name Date of PMCS Equipment Type Bumper number Total number of vehicles / equipment PMCS Total number of scheduled PMCS not completed/performed

5.5.4 Meetings: Attend/plan meetings on matters pertaining to or associated with the technical inspections. Provide detailed reports of these meetings within 5 working days following the meetings to the COR.

5.5.5 SECURITY CHECKS: Contractor shall conduct physical security checks of the work area to ensure all Government property and vehicles entrusted in them are properly secured and safeguarded.

5.6 CONTRACTOR MANAGEMENT REPORTING (CMR): The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the Contractor shall report ALL Contractor manpower (including subcontractor manpower) required for performance of this contract. The Contractor shall completely fill in all the information in the format using the following web address https://Contractormanpower.army.pentagon.mil. The required information includes: (1) Contracting Office, Contracting Officer, Contracting Officer’s Technical Representative (COTR) or also known as the Contracting Officer’s Representative (COR);

(2) Contract number, including task and delivery order number; (3) Beginning and ending dates covered by reporting period; (4) Contractor's name, address, phone number, e-mail address, identity of Contractor employee entering data; (5) Estimated direct labor hours (including sub- Contractors); (6) Estimated direct labor dollars paid this reporting period (including sub- Contractors); (7) Total payments (including sub-Contractors); (8) Predominant Federal Service Code (FSC) reflecting services provided by Contractor (and separate predominant FSC for each sub-Contractor if different); (9) Estimated data collection cost; (10) Organizational title associated with the Unit Identification Code (UIC) for the Army Requiring Activity (the Army Requiring Activity is responsible for providing the Contractor with its UIC for the purposes of reporting this information);

(11) Locations where Contractor and sub-Contractors perform the work (specified by zip code in the United States and nearest city, country, when in an overseas location, using standardized nomenclature provided on website); (12) Presence of deployment or contingency contract language;

and (13) Number of Contractor and sub-Contractor employees deployed in theater this reporting period (by country). As part of its submission, the Contractor shall provide the estimated total cost (if any) incurred to comply with this reporting requirement. Reporting period shall be the period of performance not to exceed 12 months ending September 30 of each government fiscal year and must be reported by 31 October of each calendar year. Contractors may use a direct XML data transfer to the database server or fill in the fields on the website. The XML direct transfer is a format for transferring files from a Contractor’s system to the secure website without the need for separate data entries for each required data element at the website. The specific formats for the XML direct transfer may be downloaded from the website.

PART 6

APPLICABLE PUBLICATIONS

6 APPLICABLE PUBLICATIONS (CURRENT EDITIONS): The contractor shall posses the skills and knowledge needed to perform Preventive Maintenance Checks and Services (PMCS) using the appropriate technical manuals and lube orders listed below in section 6.1. The contractor shall be knowledgeable on all publications concerning equipment listed in section 7, Technical Exhibit 3 of this

PWS.

6.1. The Contractor must abide by all applicable Army Regulations, Technical Manuals, Technical Bulletins, Lube Orders, and local policies not listed below.

Line Item Number Item Description Technical Manual

STRYKERS

C41314 COMMANDER’S VEH,

(CV)

TM 9-2355-311-10-1-2, TM 9-2355-311-10-1-2, TM 9-

2355-311-10-4-1, TM 9-2355-311-10-4-2,

TM 9-2355-311-10-4-3

J22626 INFANTRY CARRIER,

VEH, (ICV)

TM 9-2355-311-10-1-2, TM 9-2355-311-10-1-2, TM 9-

2355-311-10-2-1, TM 9-2355-311-10-2-2,

TM 9-2355-311-10-2-3

R62673 RECONNAISSANCE VEH,

(RV)

TM 9-2355-311-10-1-2, TM 9-2355-311-10-1-2, TM 9-

2355-311-10-5-1, TM 9-2355-311-10-5-2,

TM 9-2355-311-10-5-3

M57720 LIGHT ARMORED, VEH,

(MGS)

TM 9-2355-311-10-1-2, TM 9-2355-311-10-1-2, TM 9-

2355-311-10-5-1, TM 9-2355-311-10-5-2,

TM 9-2355-311-10-5-3

M53369 MORTAR CARRIER, VEH,

(MCV)

TM 9-2355-311-10-1-2, TM 9-2355-311-10-1-2, TM 9-

2355-311-10-3-1, TM 9-2355-311-10-3-2,

TM 9-2355-311-10-3-3

FIGHTING VEHICLE: SURVIVABILITY (CFV & IFV)

F60564 FIGHTING VEHICLE

M2A3

TM 9-2350-294-10-1, TM 9-2350-294-10-2-1, TM 9-

2350-294-10-2-2, TM 9-2350-294-10-HR

F90796 FIGHTING VEHICLE TM 9-2350-294-10-1, TM 9-2350-294-10-2-1, TM 9-

M3A3 2350-294-10-2-2, TM 9-2350-294-10-HR

RECOVERY VEHICLE FULL TRACKED

R50681 RECOVERY VEHICLE TM 9-2350-256-10, TM 9-2350-256-10-HR,

M88A1 LO 9-2350- 256-12

R50885 RECOVERY VEHICLE

M88A2 TM 9-2350-292-10

TANK COMBAT 120MM

T13168

TANK, COMBAT FT M1A1

TM 9-2350-264-10-1, TM 9-2350-264-10-2, TM 9-

2350-264-10-3,TM 9-2350-264-10-HR,

LO 9-2350-264-13

T13305 TANK, COMBAT FT M1A2 TM 9-2350-388-10-1, TM 9-2350-388-10-2,

TM 9- 2350-388-10-3, LO 9-2350-388-13

HIGH-MOBILITY MULTIPURPOSE WHEELED VEHICLE (HMMWV)

T05096 TRK UTIL 1-1/4T M966 TM 9-2320-280-10, TM 9-2320-280-10-HR

T07679 TRK UTIL M1097 &

M1097A2 TM 9-2320-280-10, TM 9-2320-280-10-HR

T92446 TRK UTIL M1114 TM 9-2320-387-10, TM 9-2320-387-10-HR

T38844 TRK AMB 4 LITTER M997 TM 9-2320-387-10, TM 9-2320-387-10-HR

T92242/T91490 TRK UTIL M1025 &

M1025P1 TM 9-2320-280-10, TM 9-2320-280-10-HR

T92310 TRK UTIL 1-1/4T M1026 TM 9-2320-280-10, TM 9-2320-280-10-HR

T34704 TR UT INT ARM M1151A1 TM 9-2320-387-10, TM 9-2320-387-10-HR

T56383 TRK UTIL EXP M1165 TM 9-2320-387-10, TM 9-2320-387-10-HR

T34840 TRK UTIL EXP M1167 TM 9-2320-387-10, TM 9-2320-387-10-HR

J05030 JLTV, 4 Seat Weapons

Carrier

TM 9-2320-452-10, TM 9-2320-452-10-HR

J05031 JLTV, Heavy Gun TM 9-2320-452-10, TM 9-2320-452-10-HR J05033 JLTV, General Purpose TM 9-2320-452-10, TM 9-2320-452-10-HR

TRUCK CARGO: LMTV & MTV

T59532 TRUCK CARGO W/O

M977 TM 9-2320-338-10, TM 9-2320-326-10-HR

T59448 TRUCK CARGO

M1078A1P2 TM 9-2320-332-10, TM 9-2320-333-10-HR

T60081 TRUCK CARGO M1078 TM 9-2320-365-10, TM 9-2320-365-10-HR

T41515/T61908 TRK CGO M1083 &

M1083A1

TM 9-2320-366-10-1, TM 9-2320-366-10-2, TM 9-2320-

366-10-HR

T59584 TRUCK CARGO

M1084A1

TM 9-2320-333-10-1, TM 9-2320-333-10-2, TM 9-2320-

333-10-HR

TRUCK TRACTOR

T59048 TRUCK, TRACTOR

M1070 TM 9-2320-360-10, TM9-2320-360-10HR

T61375 TRUCK, TRACTOR

M1088 TM 9-2320-333-10-1, TM9-2320-3-10-10HR

PART 7

ATTACHMENT/TECHNICAL EXHIBIT LISTING

TECHNICAL EXHIBIT 1

PERFORMANCE REQUIREMENTS SUMMARY

7.1 The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective

Standard Performance

Threshold Method of

Surveillance

Frequency

Timeliness of Performance

The contractor shall ensure all performance measures are met under the equip. management operations in sections 5 -

5.6 of the PWS

All applicable TMs in section 6, DOTS SOP, and other applicable policies and procedures

5% error Contractor QCP and the weekly

SITREP

Weekly Monthly

The contractor shall ensure equipment and associated items

A weekly schedule will be provided by the COR or by utilizing the

Zero error Contractor QCP and Weekly

Weekly identified on the weekly PMCS workload schedule are serviceable and available for issue

Appropriate Training Scheduling System.

Percent of unassigned equipment listed in PWS, Section 7.3 and applicable TMs, Los, and other regulations

Situation Report, Quality of Product/ Services

In accordance with all applicable TMs in section 6, DOTS SOP, and other applicable policies and procedures

Zero error Contractor QCP and Weekly Situation Report, Daily DA Form 5988Es, Weekly & Monthly Sitreps

Personnel Status Zero error Contractor Daily Management of Report QCP and

Personnel Status from Contractor

7.1.1 The Government will use the following types of Surveillance to evaluate the contractor’s performance.

Random Sampling: Appropriate for frequently recurring tasks. Evaluate randomly selected samples of the lot to determine the acceptability of the entire lot.

Random Inspection Guide, Method of surveillance, Lot size, Sample size, Performance requirement, Sampling procedure, Inspection procedure PERIODIC SURVEILLANCE: Evaluation of samples selected on other than 100% or statistically random basis. (i.e. monthly, quarterly, semi-annually etc.)

VALIDATED CUSTOMER COMPLAINT: Complaints must be validated.

TECHNICAL EXHIBIT 2

DELIVERABLES SCHEDULE

7.2 The contractor shall be responsible for providing the following written reports listed in the table below.

Deliverable Frequency # of Copies Medium/Format Submit To Weekly SITREP

Monthly Report

Weekly

NLT10th each the month

NLT 15TH date of following month

Immediately after each incident

1 original 1 digital copy

1 hard copy or digital copy in MS Word or

Excel.

Hard copy is to be delivered to

COR

Annual Report written reports, PWS paragraphs

5.5 through 5.5.4

Same as above Same as above Same as above

Accident Report Same as above Same as above Same as above

TECHNICAL EXHIBIT 3

ESTIMATED WORKLOAD DATA – VEHICLE PMCS SPREADSHEET

ESTIMATED WORKLOAD DATA

ABRAMS BATTLE TANK

LINE ITEM

NUMBER

NOMENCLATURE

NATIONAL

STOCK NUMBER

MODEL

ON

HAND

Average # of

PMCS

required weekly

T13168

Tank, Combat FT

120MM (AIM)

2350-01-08…