DRAFT PWS.pdf

1. Background

The Department of Navy (DON) employs over 223,000 civilians at more than 1,200 naval activities throughout the world. DON civilians provide the essential expertise, administrative and technical continuity, and quality -of-life program support necessary for the DON to meet its military mission. The Office of Civilian Human Resources

(OCHR) is an execution office reporting to the Deputy Assistant Secretary of the Navy (Civilian Personnel) within

Assistant Secretary of the Navy (Manpower and Reserve Affairs). OCHR and its Human Resource Operations

Centers are comprised of approximately 1200 Navy civilian employees who perform the tasks and functions necessary for meeting the agency’s and the Navy’s mission in recruitment of qualified personnel.

The strategies, policies, business processes, and systems developed/implemented and managed by the OCHR and

ASN (M&RA) organizations affect the entire DON civilian workforce and ultimately support the military war fighter. The OCHR is the authoritative source of civilian human resources strategic and technical expertise for Hire-to-Retire process to enable the recruitment of the right talent for the mission of the Department of the Navy.

2. Purpose

This contract will provide the OCHR and ASN (M&RA) with administrative and management support including all necessary personnel, supervision, management, materials, and services as defined by tasks identified in each order.

3. Deliverables

The contractor shall provide a monthly status report for each task order issued under this contract. Specifics shall be defined in the task order. The monthly status report submitted shall identify the work performed during the month, products submitted during the month, and the name of the Government Representative that had received the Task

Group Products submitted. The monthly status report shall be due no later than the 10th of every month following the month when the work was completed. The monthly report shall include but is not limited to:

Monthly fiscal consumption rate including hours and dollars in accordance with the contract.

Monthly narrative section of work products by the task.

Further deliverables as defined at the task order level.

Performance Requirement Summary. This review will be done at the task order level.

The Contracting Officer’s Representative (COR) will be required on a monthly basis to rate the products submitted in terms of timeliness and quality on a ranking scale of one (1) to five (5). This performance Rating will encompass review of the Monthly Status Task Summary and the attached products submitted as well as input from the appropriate Government Technical Point of Contact. The rating scale is specified in the table and defined below.

Rating Definitions:

5 – Significantly Exceeds Expectations: Products are completed on or prior to their respective due date 100% of the time without further revisions being required.

4 –Exceeds Expectations: Products are completed on or prior to their respective due date 100% of the time with only minor revisions being required on approximately 5% of items submitted. The required rework does not negatively impact upon the respective program.

3 – Meets Expectations: Products are completed on or prior to their respective due date 100% of the time with minor revisions being required on approximately 10% of items submitted. The required rework does not negatively impact upon their respective program.

2 – Barley Meets Expectations: Products are completed on or prior to their respective due date approximately 95% of the time with minor revisions being required on approximately 15% of items submitted. The delayed submission and required rework of task products results in minor negative impact to the respective program.

1 – Fails to Meet Expectations: Products are completed on or prior to their respective due date less than 90% of the time with significant revisions being required on greater than 15% of item submitted. The delayed submission and required rework of task products results in significant negative impact to the respective program.

Management and Administration Special Considerations/Instructions. No data provided to, or developed by the contractor shall be used for any purpose other than this task order. All information (data files and hard copy documentation) becomes the property of the government, and the contractor shall return them to the OCHR at the completion of this award.

4. Tasking: This contract will provide administrative support to OCHR Headquarters, Operation

Centers to include Overseas Programs and ASN (M&RA).

4.1 Meetings:

The contractor shall provide support in the planning and scheduling of meetings, and teleconferences as required.

Required assistance includes but is not limited to the following:

Prepare briefing slides in final format and shall edit as needed. Review slides for professional presentation format, content, consistency and flow, ensuring compliance with Corporate Communications Guide/Instructions.

Coordinate all requirements for conducting the meeting (such as location, set up, audio-visual requirements).

Perform the role as meeting facilitator. Participate in special meetings that include but are not limited to weekly

Division meetings, monthly OCHR Operations Centers conference calls, and annual conferences. Develop agenda for monthly meetings, coordinating agenda items with Division Directors and PMs.

4.2 Executive:

The contractor shall provide direct administrative support to the senior executive leader. This includes, but is not limited to, processing administrative packages for executive review, managing transportation and travel, managing executive calendars including meeting and other administrative support as may be required daily by the executive staff.

4.3 Records Management:

The contractor shall provide records management support to the agencies to include the following:

Digitizing and maintaining records both in physical and digital formats. Properly categorizing records based on their importance and sensitivity. Ensuring records are kept for the required duration and disposed of securely when no longer needed. Ensuring that records management practices comply with relevant laws. Managing who can access and modify record, including setting permissions and security measures. Properly archiving older records for long term storage.

4.4 Program:

The contractor shall assist in preparing briefing templates, communication fact sheets, managing formal tasks, naval messaging formatting, managing program equipment (e.g., computers and phones), and interfacing with the

Command leadership.

5. Personnel

Personnel Substitutions. The COR shall be notified in writing prior to personnel substitutions at least 10 working days prior to the proposed substitution in writing.

Employee Roster. The contractor shall, within 15 calendar days before commencement of contract performance period, provide the COR a list of all employees who will perform work under this contract. This list shall include full name, social security number, clearance level (minimum of secret eligibility) and position to be held by each employee. This list must remain current at all times. Each employee shall hold a security clearance as required by the attached Security Clearance DD Form 254 (DoD Contract Security Classification Specification).

6.Personnel Qualifications

Administrative Support Level I

• Experience: Minimum of 3 years of consulting experience with a commercial or federal client

• Experience conducting research, collecting and distilling data for senior leadership

• Skilled in reviewing multiple resources and determining which information is relevant to the assigned task and summarizing it for senior leadership

• Able to review business processes, identify bottle necks and recommend improvements or process changes

• Contributed to process modeling exercises and benchmarking activities

• Proficient in Microsoft Office (Word, Excel, PowerPoint, Project, Visio)

• Education: Minimum Bachelor’s degree in related field

Administrative Support Level II

• Minimum 1 year of consulting experience

• Detail oriented professional, capable of managing multiple tasks with tight deadlines

• Responsible for reviewing work products for completeness, formatting, to confirm adherence to client requirements

• Experienced in supporting client meetings and presentations and contributing to the development of client deliverables

• Expert knowledge of Microsoft office products and working knowledge of SharePoint

• Education: Bachelor’s Degree in Business, Economics, Political Science, or other related field