DRAFT PWS - CV-22 Contracted Aircrews for Maintenance Operations Support (RFI).pdf

PERFORMANCE WORK STATEMENT (PWS)

FOR

Air Force Special Operations Command (AFSOC)

CV-22 Contracted Aircrew for Maintenance Operations Support

9 February 2021

CONTENTS

1.0 DESCRIPTION OF SERVICES

2.0 SPECIFIC REQUIREMENTS………………………………………………………….4

3.0 GOVERNMENT FURNISHED SUPPORT…..………………………………………..5

4.0 GENERAL INFORMATION……….…………………………………………………..7

5.0 SERVICE SUMMARY (SS)…………………………………………………………….17

6.0 DELIVERABLES………………………………………………………………………..18

1.0 DESCRIPTION OF SERVICES:

1.1. GENERAL DESCRIPTION. Non-Personal Services: The Contractor shall provide all personnel, supervision, transportation, and all items and services necessary to provide CV-22 Air crews for Maintenance Operations Support to perform Functional Check Flights (FCFs), Maintenance Test Flights (MTFs), Operational Check Flights (OCFs), Acceptance Test Profiles

(ATPs), Aircraft Ferrying/Recovery/Delivery, and Instructional Training in support of Air Force

Special Operations Command (AFSOC).

1.2. The Government requires the Contractor to expediently mobilize and be ready to fully perform all contract requirements within 30 calendar days after contract award. The Contract shall submit a mobilization plan and detail how the offeror intends to manage, staff, schedule (with key milestones), and complete all required tasks within 30 days of contract award and be able to fully perform in accordance with this PWS on the first day of the performance period. The Mobilization

Plan shall include at a minimum:

1.2.1. A mobilization schedule, which includes chronological milestones for startup, mobilization, and training.

1.2.2. A mobilization cost break out, which includes all allocable/allowable mobilization costs associated with the mobilization of employees to each OCONUS operating location. The breakout shall provide estimates for all anticipated costs and proposed entitlements.

1.2.2. Potential start-up performance risks and proposed risk mitigation strategies.

1.2.3. Staffing. The number and labor category of personnel to be staffed in performance of the contract. The government anticipates four CV-22 aircrews to support/conduct FCF/OCF and maintenance operations support for four separate operating locations (one crew at each location). Estimated workload requirements are identified in Appendix B of the PWS.

Offerors shall include their rationale for staffing the contract with the number of personnel and labor proposed categories.

1.2.4. The Contractor’s mobilization plan shall be incorporated into the contract at contract award.

1.3. Squadron/Operating Locations: CV-22 Aircrews for Maintenance Operations Support is required at the following Squadrons/Operating Locations:

SQUADRON OPERATING LOCATION

7th Special Operations Squadron

RAF Mildenhall, United

Kingdom

8th Special Operations Squadron Hurlburt Field, FL

20th Special Operations Squadron Cannon AFB, NM

21st Special Operations Squadron Yokota AB, Japan

1.3.1. The vast majority of sorties will be localized to the support location; however, the

Contractor may be required to provide aircrew to support ferrying services for Aircraft

Recovery/Delivery operations.

2.0. SPECIFIC REQUIREMENTS

2.1. The specific number of sorties, pre-flights, ferry flights, and the type of aircrew required from day to day can be sporadic and is based on mission need. These changes are determined through the availability of Government flight crew at each specific location, and the Government’s ability to support maintenance operations under current conditions.

2.1.1. Operating Procedures: The contractor shall comply with the operating procedures and requirements outlined in applicable AF instructions, technical orders, manuals, and contained in the combined regulation/instruction entitled “Contractor’s Flight and Ground Operations” (Air Force

Instruction 10-220, Army Regulation 95-20, NAVAIR Instruction 3710.1 (Series), Coast Guard

Instruction M13020.3, and Defense Contract Management Agency Instruction 8210.1) in effect on the date of contract award in accordance with DFARS Clause 252.228-7001, Ground Flight Risk, paragraph (b).

2.1.3. For the purposes of this contract, a CV-22 Mission Aircrew is defined as two (2) pilots and one (1) Special Mission Aviator (SMA, formerly known as Flight Engineer). The Contractor shall perform in unison with each Special Operations Squadron to support a mix of Contractor Only and

Mixed Crew maintenance support operations as necessary to support mission needs.

2.1.4. Functional Check Flights (FCF): An FCF is required after certain repairs have been completed to ensure the aircraft is airworthy and mission capable. FCFs are performed in accordance with the governing Air Force Technical Orders (AFTO). FCFs do include ground runs which may or may not culminate with actual flight.

2.1.5. Operational Check Flights (OCF)/Maintenance Test Flights (MTF): In addition to FCFs, various components require in-flight operational checks after repair or replacement. While flight tests are often performed on operational line aircraft by available aircrews, Contractor may be required to assist or perform maintenance flights as required. These maintenance flights are necessary to ensure the required component is working properly and in unison with other systems and are performed in accordance with the applicable/governing Air Force Technical Orders

(AFTO). MTFs/OCFs do include ground runs which may or may not culminate with actual flight.

2.1.6. Nighttime FCF/OCF: The Contractor may be required to provide support for nighttime

FCF/OCF operations. The Contractor shall ensure each Contractor flight crew maintain the necessary currencies to perform nighttime operations in accordance with local procedures and/or the governing regulation/technical order.

2.1.7. Annotating FCF/OCF Results: The contractor cannot ‘accept’ the CV-22 on behalf of the

Government; therefore the following subparagraphs describe how to annotate results of an

FCF/OCF.

2.1.7.1. Contractor Only Crew: The Contractor flight crew will annotate the results of the

FCF in the AFTO 781, and provide their analysis and recommendation in the forms. A

Government representative will then make the determination to accept the aircraft or not on behalf of the Government IAW local procedures.

2.1.7.2. Mixed Crew: The Government crewmember (active duty or civil service) will annotate the results of the FCF in the AFTO Form 781, and make the determination to accept the aircraft or not. In the event a Contractor flight crew member annotates the analysis and recommendation on the AFTO Form 781. A Government representative will then make the determination to accept the aircraft or not on behalf of the Government.

2.1.8. Acceptance Test Profiles (ATPs): Contractor may be required to assist or perform ATPs as required, and shall be performed in accordance with the applicable/governing Air Force Technical

Orders (AFTO). While an FCF is checking one or more components on the aircraft, ATPs are checking every component on the aircraft prior to releasing the aircraft from the depot.

2.1.9. Aircraft Recovery/Delivery: Aircraft may need to be recovered or delivered in support of mission requirements. Contractor flight crews will, if required, provide for the repositioning of aircraft. The government will provide as much lead time as possible, but at a minimum a 24 hour advanced notification shall be provided.

2.1.10. Instructional Training: The contractor shall assist in performing instruction/training duties to support USAF personnel. Instruction/training includes, but is not limited to:

2.1.10.1. Basic Functional Check Flight (FCF) & Operational Flight Check (OCF) qualification training.

2.1.10.2. Development and maintenance of instructional training materials as required for

FCF, OCF, and maintenance operations support.

2.1.11. General Contract/Unit Administrative Support: The contractor shall provide the following support duties/items for each operational unit:

2.1.11.1. All Administrative, Planning, and Scheduling support necessary for successful contract performance.

2.1.11.2. The contractor shall keep the local operating locations Operations Officer and designated COTRs informed of task status and progress through regular correspondence and/or meeting attendance.

2.1.11.3. Scheduling: Scheduling availability data shall be provided by the minimum timeframes described below, and in the format approved by each operating location.

2.1.11.3.1. Monthly Scheduling Availability. Monthly scheduling availability shall be submitted to the local Contracting Officer Technical Representative (COTR) no later than the 15th of each month.

2.1.11.3.2. Weekly Scheduling Availability: Weekly scheduling availability shall be submitted to the local COTR no later than the Tuesday of the week prior to performance.

2.1.11.3.3. The contractor shall provide Patriot Excalibur scheduling of contract aircrew if required at a specific operating location.

3.0. GOVERNMENT FURNISHED SUPPORT

3.1. Base support may be provided by the Government to the Contractor in accordance with this

SOW/PWS.

3.1.1. The Contractor will require use of base support on a rent-free, non-interference basis to include Government-controlled working space, material, equipment, services (including automatic data processing), or other support (excluding use of the DSN) which the

Government determines can be made available at, or through, any Air Force installation where this contract shall be performed.

3.1.2. Unless otherwise stipulated in the contract schedule, the Contractor will use base support on a no-charge-for-use basis and the value shall be a part of the Government's contract consideration.

3.2. The Contractor should immediately report (with a copy to the cognizant contract administration office) inadequacies, defective base support, or non-availability of support stipulated by the contract schedule, together with a recommended plan for obtaining the required support. Facilities are not to be purchased under this contract by the Contractor. Additionally, the Contractor (or authorized representative) will not purchase, or otherwise furnish any base support requirement provided by the SOW/PWS (or authorize others to do so), without prior written approval of the Contracting

Officer regarding the price, terms, and conditions of the proposed purchase, or approval of other arrangements.

3.3. The following are installations where base support will be provided:

SQUADRON OPERATING LOCATION

7th Special Operations Squadron RAF Midenhall, United Kingdom

8th Special Operations Squadron Hurlburt Field, FL

20th Special Operations Squadron Cannon AFB, NM

21st Special Operations Squadron Yokota AB, Japan

3.4. The base support to be furnished under this contract is:

3.4.1. Government Provided Office Equipment. The government shall provide desks, workspace, utilities, electrical power hookups, personal computers, printer access, safe access

(if deemed necessary), telephone access, administrative supplies for on-site personnel, and all audiovisual projection equipment. Contractor personnel must follow the standard facility rules and regulations required of government personnel.

3.4.2. Flight/Safety Equipment: Flight gear and aircrew safety items shall be provided by the local operating location squadron. Flight gear will be issued/reissued at the same frequency as active duty flyers.

3.4.3. Other Equipment & Support. The Government will furnish or make available to the contractor any documentation, training, and/or devices, as deemed necessary by the

Government to maintain qualification currencies to accomplish the tasks within this PWS.

Contract personnel shall attend all such government provided training in a paid status as part of normal services required and billed under the contract. Contractor personnel shall possess all required certifications/qualifications prior to reporting to an operating location. The

Government will not provide initial training for contractor employees.

3.4.4. Airframe System Upgrade. In the event that a new/upgraded system is implemented post-award the Government shall provide all requisite upgrade/qualification training necessary to ensure continued performance.

3.5. Because of the nature and location(s) of the work performed, the value of such support is undeterminable. The Contractor is not authorized to incur any costs resulting from nonsupport prior to Contracting Officer direction.

4.0. GENERAL INFORMATION

4.1. CONTRACT TYPE: The government intends to award a firm fixed price contract with a cost-no fee arrangement to accommodate travel requirements.

4.2. SCHEDULE: The period of performance consists of a 12-month base period and one (1) twelve-month option period. In addition, a six-month option may be exercised as necessary in accordance with FAR 52.217-8, Option to Extend Services.

4.3. DATA: The government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be government owned and are the property of the government with all rights and privileges of ownership/copyright belonging exclusively to the government. These documents and materials may not be used or sold by the contractor without written permission from the Contracting

Officer (CO). All materials supplied to the government shall be the sole property of the government and may not be used for any other purpose. This right does not abrogate any other government.

4.4. DUTY HOURS:

4.4.1. Contractor personnel are not solely responsible for performing the requirements of this PWS.

The Contractor shall perform in unison with each operating location to support a mix of Contractor

Only and Mixed Crew maintenance support operations to meet mission/performance requirements.

Contract support may be necessary outside traditional duty hours to include performance of up to 12 hours in a given day, weekends, and/or holidays. Operating locations shall utilize contract support to the maximum extent, but shall not exceed the constraints of a 40 hour work week. Overtime is not authorized under the terms of this contract.

4.4.2. The Contractor is ultimately responsible for providing timely scheduling availability IAW

PWS Para. 2.1.11.3 – 2.1.11.3.3. In order to maximize the utilization of contract personnel and minimize the burden on the operating location, the anticipated support for each location is projected as follows but may be altered to fit local scheduling requirements:

OPERATING

LOCATION

PROJECTED SCHEDULE

CREW

AVAILABILITY

Hurlburt Field, FL Wednesday - Sunday (0730-1630) 1 x Pilot & 1 x SMA

Tuesday - Saturday (0730-1630) 1 x Pilot

Cannon AFB, NM Wednesday - Sunday (0730-1630) 1 x Pilot & 1 x SMA

Tuesday - Saturday (0730-1630) 1 x Pilot

RAF Midenhall, United

Kingdom

Wednesday - Sunday (0730-1630) 1 x Pilot & 1 x SMA

Tuesday - Saturday (0730-1630) 1 x Pilot

Yokota AB, Japan Wednesday - Sunday (0730-1630) 1 x Pilot & 1 x SMA

Tuesday - Saturday (0730-1630) 1 x Pilot

4.4.3. Base Closures due to Emergencies: The Wing Commander may direct a base closure of all or part of the base in response to an unforeseen emergency such as, but not limited to, adverse weather, Act of God such as tornado or hurricane, or a base disaster, such as a natural gas leak or fire. When the directive is issued, contractor personnel may be officially dismissed. Upon dismissal, contractor personnel shall promptly and appropriately secure all government provided property and evacuate in an expedient but safe manner. Once evacuated, contractor personnel shall follow the directions below.

4.4.3.1. Base Closure Notification Procedures due to Emergencies: After an official notification of a base closure at an operating location by the Wing Commander, the contractor shall listen or watch local news programs for notification of the re-opening of the base as no other form of notification of a base re-opening may or may not be issued by the government.

The contractor is responsible for notifying their employees of the base re-opening. If the decision to close all or part of the base is made during the duty day, the contractor shall follow the Wing Commander’s instructions as transmitted through official notification channels.

4.4.3.2. Base Closure Due to Non-Emergencies: The HQ AFSOC Commander or Local

Base/Wing Commander may elect to close all or part of the base for non-emergency reasons such as base open house, etc. In the event of a non-emergency Base or Headquarters closure, the COR and the contractor shall jointly choose a course of action within the following options:

4.4.3.2.1. If there is a need for the service during the Base or Headquarters closure and a government employee will be present, the contractor may continue to work on-site.

4.5. CONTRACTOR PERSONNEL:

4.5.1. Designation of Contract Manager: The contractor shall provide a contract manager who shall be responsible for the overall performance of the work to ensure it meets the performance requirements of this contract. The name of this person and an alternate or alternates, who shall act for the contractor when the manager is absent, shall be designated in writing to the Contract Officer prior to the post award conference. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to the daily operation of this contract.

4.5.2. Designation of Site Lead: The contractor shall designate a site lead for each operating location who shall be responsible for performance of the work at each operating location to ensure it meets the performance requirements of this contract. The name of this person and an alternate or alternates, when the site lead is absent, shall be designated in writing to the Contract Officer prior to the post award conference.

4.5.2. The Contractor shall attend the post award conference convened by the Contracting Officer within five (5) days after contract award. The Contractor shall provide to the Contracting Officer their proposed agenda and/or talking points no less than two (2) days prior to the meeting.

4.5.3. Personnel Approval: The contractor shall provide to the Government evidence of personnel qualifications for all positions and ensure qualifications are current throughout the contract performance period. Submissions shall clearly identify the labor category and location for which personnel are to be assigned and shall contain enough information for the Government to make an assessment of the proposed employee’s qualifications as they directly relate to the tasks described in this PWS. The contractor shall submit resumes for all proposed contractor personnel within five business days to the CO and the COR prior to the start of performance, and in the event of out of annual cycle hiring. The government flight representative (GFR) will be included in resume review to verify aircrew qualifications. The CO will provide the Government’s response to the resumes within five business days.

4.5.4. Personnel Qualifications: The contractor shall provide personnel commensurate with the manning and experience levels for each designated position and job description. In addition to the general crewmember qualification requirements in AFI 10-220, personnel must have the capability to read, write, speak, and understand English; have previous experience in their designated job area or specialty; be familiar with military command and control structures; and have the physical capabilities (be able to lift at least a 60 pound box) to meet contract objectives.

4.5.4.1. Minimum Aircrew Requirements: Contractor aircrew qualifications shall be maintained by the contractor as part of their flight operations procedures. Each contractor site lead shall maintain an accurate Go-No Go, Flight Evaluation Folder (FEF), and the necessary training documents for each of the local personnel. In the event aircraft flow rate drops to a level that precludes maintenance of qualifications, the Contractor shall immediately notify the

COR and provide in writing, a recommended course of action.

4.5.4.2. Class II FAA Flight Physical: All contractor aircrew shall have and maintain a current

Class II FAA Flight Physical for the duration of the contract. The US Air Force may or may not be able to provide this service and it is ultimately the responsibility of the Contractor.

4.5.4.3. Rated CV-22 or other V-22 Variant: All aircrew personnel shall be previously CV-22 qualified as indicated by successful completion of a formal USAF aircrew qualification training course or qualified by another agency of the US Department of Defense in any V-22 variant.

4.5.4.4. Flight Instructor Qualification: All aircrew shall be USAF instructor qualified or higher and shall maintain instructor status IAW AFI 10-220. Equivalent qualifications from other U.S. military services are an acceptable substitute.

4.5.4.5. Basic aircraft flight currency (i.e. contact maneuvers, instrument approaches and emergency procedure training),

4.5.4.6. Ground instruction (i.e. systems training briefings, local area procedures),

4.5.4.7. Basic Functional Check Flight (FCF) qualification training.

4.5.4.8. USAF Functional Check Flight Certification: All aircrew personnel shall be previously USAF FCF certified in a CV-22.

4.5.4.9. Flight Hours: IAW the DCMA Instruction 8210 series aircrew shall have not less than the following flight hours:

4.5.4.9.1. Pilot:

The pilot must have not less than 1,000 hours as Pilot-in-Command (PIC) time.

The PIC time must include 300 hours as PIC of a CV-22 or other V-22 Variant.

4.5.4.9.2. Special Mission Aviator (SMA):

500 hours as SMA or flight engineer is acceptable as a legacy term

100 hours in CV-22 or other V-22 Variant.

4.5.4.10. Personnel Qualification Currency: In performance of the contract, Contractor aircrew are authorized to utilize Government provided resources to ensure currency and maintain qualification requirements. Resources include training devices (simulators), training documentation, and instruction as deemed necessary to maintain currency. Contractors shall not instruct in the

Weapons System Trainer (WST) in lieu of other contracted instructor support.

4.5.4.10.1. Training Scheduling: The contractor shall follow the scheduling procedures at each operating location to accomplish the necessary simulator and training requirements to maintain currencies.

4.5.4. Appearance: The contractor shall ensure that their employees demonstrate good personal hygiene; are well-groomed, present a neat, professional appearance; and dress in easily recognized and appropriate clothing in consideration of flight line and aircrew safety standards. Clothing shall be clean and in good repair. Furthermore, no employee or representative of the service provider shall wear any article of clothing, or display any sticker, sign, or other article on his person or vehicle that is likely to incite violence, advocates illegal conduct, is racist, promotes sexual harassment, denigrates the United States or any agency thereof, or is profane or obscene in nature.

4.5.4.1. Contractor Aircrew: Contractor aircrew are authorized to wear government issued flight suits. Contractor aircrew must have patches clearly identifying them as contractors.

Any patches developed by the contractor must be in good taste and approved by the local operating location CC or DO.

4.5.6. Personnel Identification: Contractor employees shall wear a conspicuously displayed corporate identification badge and any government-issued identification badge above the waist for easy identification as contractor or subcontractor employees while in Government facilities. The corporate identification badges shall be worn at all times when contractor employees are collocated on a Government installation or when on temporary duty (TDY) working with other Government personnel. Subcontractor employees’ identification badges shall identify their respective prime contractor.

4.5.6.1. All contractor and subcontractor employees shall clearly identify themselves as a contractor at all times, including during meetings, telephone conversations, in electronic messages, or correspondence related to this contract.

4.5.6.2. Contractor-occupied facilities such as offices, separate rooms, or cubicles must be clearly identified with contractor supplied signs, name plates or other identification, showing that these are work areas for contractor or subcontractor personnel.

4.5.6.3 Government-issued badges, identification cards, passes, vehicle registration media, and admittance controls are accountable and, as such, are U.S. Government property to be accounted for by the Site Lead, protected and returned to the Government. When a contractor employee leaves the company or moves to a different directorate for support under this contract, the employee shall clear all computer systems to which they have access, turn in all keys or other admittance hardware, and perform "out processing" procedures with their Site

Lead and Contracting Officer Representative (COR). A statement certifying that all appropriate “out processing” has been completed shall be included in the monthly report upon departure of any contractor personnel or at the end of TO performance period, to include the turn-in of the Common Access Card (CAC) as required by AFFARS 5352.242-9001. This responsibility extends to any subcontractors.

4.6. SECURITY INSTRUCTIONS.

4.6.1. Facility Clearance: The Contractor, along with all teaming partners, joint venture partners, or subcontractors shall possess a valid SECRET Facility Clearance granted by the Defense Security

Service (http://www.dss.mil) at the time of proposal submission, and must maintain the level of security required for the life of the contract. The contractor shall comply with DoDD 5220.22, DoD

Industrial Security Program, to determine eligibility for access to classified information for work performed under this PWS. The Government will not sponsor the contractor for their Facility

Clearance.

4.6.2. Personnel Clearance: Contractor personnel performing flight duties (i.e. the pilot and SMA) on this contract shall possess a security clearance of at least SECRET. Contractor personnel performing work under this contract must have the required clearance at time of the proposal submission, and must maintain the level of security required for the life of the contract. The security requirements are in accordance with the incorporated DD254.

Other Contractor personnel and/or Contractor representative’s requesting base access and/or security clearance requests shall be filed with the base Facility Security Officer (FSO), as required, in coordination with the local operating location.

4.6.3. Credentialing:

4.6.3.1. Trusted Associate Sponsorship System: The contractor shall accomplish TASS registration in accordance with local procedures for all personnel requiring a Common Access

Card (CAC). An AHRC TASS Form, TASS Applicant Registration Request, shall be completed and signed by the operating locations Trusted Agent Security Manager (TASM) before a CAC will be issued.

4.6.3.2. Visitor Group Security Agreements (VGSA): The contractor shall accomplish a long term VGSA for all operating locations IAW local procedures.

4.6.3.3. Restricted Area Badge: The contractor shall comply with local base procedures for entry to Air Force controlled/restricted areas where contractor personnel shall work. An AF

Form 2586, Unescorted Entry Authorization Certificate, shall be completed and signed by the operating locations Security Manager before a Restricted Area Badge will be issued.

Contractor employees shall have a favorably completed National Agency Check, Local

Agency Check, and Credit Check (NACLC) investigation before receiving a Restricted Area

Badge.

4.6.3.4. Other Contractor personnel and/or Contractor representative’s requesting base access and/or security clearance requests shall be filed with the Facility Security Officer (FSO), as required, in coordination with the local operating location security manager/COTR.

4.6.4. Physical Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

4.6.4.1. Contractor personnel shall report to an appropriate authority any information or circumstances/incident of which they are aware that may pose a threat to the security of DoD personnel, contractor personnel, resources, and classified or unclassified defense information.

Contractor employees shall be briefed by the MO upon start of contract performance.

Appropriate authorities include but are not limited to the MO, Commanders, Security Forces

Personnel, Unit or Wing Level Security Managers.

4.6.4.2. In the event that the contractor has access to classified information/material, outside the U.S., Puerto Rico, U.S. possessions and trust territories, the Contractor will be authorized to use the services of Defense Technical Information Center (DTIC) or other secondary distribution centers. Contractor must have knowledge of Operations Security (OPSEC) requirements and must comply with all AF policies and procedures for safe guarding such material.

4.6.5. Key Control (If applicable): The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the government shall be duplicated. The Contractor shall develop procedures, and train all employees in proper key control. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

4.6.5.1. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks;

however, the government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the government. The total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the government and the total cost deducted from the monthly payment due the Contractor.

4.6.5.2. The Contractor shall prohibit the use of government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

4.6.5.3. Lock Combinations (If applicable): The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The

Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations.

4.7. Communications and Computer Security Monitoring: All communications and computer use with DOD organizations are subject to communications security (COMSEC) or computer security

(COMPUSEC) review. Contractor personnel will be aware that telecommunications networks and computer networks are continually subject to intercept by unfriendly intelligence organizations. The

DOD has authorized the military departments to conduct COMSEC/COMPUSEC monitoring and recording of telephone calls/computer email and network usage originating from or terminating at

DOD organizations. Therefore, civilian contractor personnel are advised that any time they place a call to or receive a call from a military organization, and when they utilize government email or networks they are subject to COMSEC/COMPUSEC procedures. The contractor will assume the responsibility for ensuring wide and frequent dissemination of the above information to all employees utilizing telecommunications or computer networks.

4.7. PERSONNEL ADMINISTRATION, SUBSTITUTIONS, & VACATED POSITIONS:

4.6.1. Notification of Employee Absence. Contractor employees shall provide a courtesy notification to the Government for any unscheduled absences due to illness, incapacitation, emergency, or other inability to work during a scheduled shift. Notification shall be made to the

COR or the designated government official within one hour of the scheduled start of their workday schedule.

4.6.2. If personnel substitutions are required during the period of performance, the contractor shall provide written notice with justification for the change. The notice shall state the date and time the position will be vacant, the reason for vacating the task, the anticipated replacement date of personnel, and what management corrective action will be taken to ensure task completion. All personnel substitutions shall be subject to CO/COR approval. If the government expends additional effort to orient new personnel and/or performance requirements are delayed or missed, the government may recoup reasonable consideration. The contractor shall ensure that personnel substitutions meet or exceed the stated qualifications and meet the stated clearance level of the individuals originally proposed for the task and ensure that substitution is not cause for a break or lapse in services currently provided to the Government.

4.6.3. Personnel substitutions are not required while a Contractor employee performs their scheduled 2-week annual reserve duty unless the contractor determines that the absence would result in a lapse in services currently provided to the Government. If reserve duty extends beyond the annual 2-week requirement, the Contractor shall fill the position with a qualified substitution.

4.6.4. Removal of Personnel at Government Request: The CO may require the removal (permanent or temporary) of personnel for violations/concerns with the following: work ethic, job performance, business ethics, security, safety, health or upon discovery of fraudulent résumé documentation. Upon receipt of notification from the CO, the contractor has 10 workdays to submit a replacement candidate.

4.8. TRAVEL/COSTS: The contractor may be required to travel within the contiguous United States and overseas. The contractor shall not perform any travel without direction and approval in advance by the Government.

4.3.1. Reimbursement for travel occurring at the direction of the Government performed in conjunction with a specific authorized trip will be under the Travel CLIN in Section B of the contract. Reasonable and allowable contractor costs for travel requirements will be reimbursed. AFSOC policy for rental cars is that only compact car size shall be utilized unless justification is provided in advance.

Reimbursement for travel expenses shall be limited to those expenses specifically authorized at FAR

31.205-46. Billable travel costs are transportation, lodging, and per diem expenses, and receipts are required for lodging and transportation at a minimum. The contractor shall be responsible for making all travel arrangements and obtaining any passports and/or visas. The contractor may be required to travel by Government provided transportation. When commercial air travel is authorized, the contractor shall utilize coach, tourist, or similar accommodations. Government quarters shall be utilized, when available, to the greatest extent possible.

4.3.2. Pursuant to Public Law 99-234, reasonable and allowable contractor costs for transportation associated with the performance of this contract may be reimbursed based upon mileage, rates, actual costs, or a combination thereof. Lodging, meals, and incidental expenses may be based upon per diem, actual expenses, or a combination thereof, provided the method used results in a reasonable charge.

4.3.3. The contractor shall be reimbursed for travel and per diem expenses in accordance with the regulations cited above, not to exceed amounts allowable under the Joint Travel Regulation (JTR), excluding overhead, profit or fee. Payment shall be made directly to the contractor on a cost reimbursable basis upon submission of proper invoices and supporting documentation.

4.3.4. Travel Approval: The contractor shall not perform any travel without direction and approval in advance by the Government Contracting Officers Representative (COR) and the Contracting Officer.

All travel shall be coordinated in advance via Letter of Identification (LOI) (Attachment 5) with the

COR/CO. LOIs shall be submitted no later than ten (10) calendar days in advance of scheduled travel.

The approved LOI shall be returned to the contractor a minimum of seven (7) calendar days prior to travel to ensure reservations can be secured.

4.3.5. Trip reports: shall be provided as required in Paragraph 6.0 Deliverables.

4.9. GOVERNMENT CONTRACTOR RELATIONSHIPS:

4.7.1 The government and the contractor understand and agree that the services to be delivered under this contract by the contractor to the government are non-personal services. The parties recognize and agree that no employer - employee relationships exist or will exist under the contract between the government and contractor and/or between the government and the contractor's employees. It is, therefore, in the best interest of the government to afford the parties a full and complete understanding of their respective obligations.

4.7.2 Contractor personnel under this contract shall not be:

Placed in a position where they are appointed or employed by a Federal Officer, or are under the supervision, direction, or evaluation of a Federal Officer, Military or Civilian.

Placed in a staff or policy-making position. Placed in a position of command, supervision, administration of control over Military or Civilian Personnel, or personnel of other contractors, or become a part of the government organization.

Used for the purpose of avoiding manpower ceilings or other personnel rules and regulations or the Civil Service Commission.

Used in administration or supervision of military procurement activities.

4.7.3 The services to be performed under this contract do not require the contractor or its employees to exercise personal judgment and discretion on behalf of the government, but rather the contractor's employees will act and exercise personal judgment and discretion on behalf of the contractor.

4.7.4 Rules, regulations, directions and requirements that are issued by command authorities under their responsibility for good order, administration, and security are applicable to all personnel who enter the installation, or who travel on government transportation. This is not to be construed or interpreted to establish any degree of government control, which is inconsistent with a non-personal service contract.

4.7.5 In no case shall signs of recognition or appreciation for exceptional performance nor any other statement or action of the government serve as endorsement of that contractor or its employees, nor shall these actions constitute government acceptance of the contractor's performance unless made in writing by the CO. Contractors shall not represent themselves as endorsed by the government in any manner, including in any marketing or promotional materials.

4.10 USE OF PORTABLE DEVICES:

4.8.1 No Portable Electronic Device (PED), whether government, personal, corporate, or contractor owned/leased, is permitted in any AFSOC office or building where classified or Controlled

Unclassified Information (CUI) is processed, stored or discussed without prior written approval from the respective Wing Information Protection Office and unit/directorate security manager.

4.8.2 Only government-owned/leased PEDs with their transmitting capability properly disabled or controlled by software/hardware counter measures may be used where classified or CUI is processed, stored or discussed. Removing the batteries, powering down or putting a PED into an

"airplane mode" (device works but cellular capability is turned off) does not eliminate the threat posed by these devices and does not meet the intent of this paragraph. Proper disabling of any PED will be done by a qualified client support administrator following procedures issued by the command Information Assurance Office (IAO).

4.8.3 As used in this Performance Work Statement, PEDs include:

Personal digital assistants (PDAs) (e.g., Research in Motion's Blackberry, Palm Pilot, Cassiopeia devices, etc.)

Laptop/notebook/tablet personal computers (to include wireless components such as keyboards and mice).

Cellular and cordless telephones or any other device incorporating cellular phone technology

Pagers that have a capability to store data, record audio or to transmit information

(sometimes referred to as two-way pagers).

Any PED with wireless capability using any combination of the following: radio frequency

(RF), infrared (IR), Bluetooth technologies.

Any PED with imaging capability (still or video) to include all types of cameras and portable document scanners.

Any PED with the ability to record audio or any voice memo recording capability (to include iPods MP2/3/4 players, cassette recorders, etc.)

Any PED with digital storage capability (e.g., thumb/flash drives, photo flash drives, memory sticks, external hard drives, pen drives, portable gaming devices, digital photo frames, etc.)

Any other PED of similar capability or design.

4.8.4 This policy excludes the following PEDs:

Government-owned and issued land mobile or tactical radios.

Medical, firefighting or police equipment with transmitting or recording capabilities when the bearers of these items are responding to emergencies requiring this equipment.

Devices that only play prerecorded audio or video media (e.g., CD, DVD, tape cassette and video players without recording capability.

Receive-only pagers, Global Positioning System receivers, remote locking devices for automobiles, hearing aids, pacemakers, other implanted medical device, or personal life support systems.

Meeting/conference OPRs and visitor sponsors must inform visitors, in advance, of the

AFSOC PED policy and require them to leave their PEDs outside the facility.

All government-owned PEDs are subject to monitoring IAW AFI 33-219.

4.8.5 Enforcement: Failure to adhere to the provisions of this policy and/or AFSSI 8502/AFSOCI

33-202/USSOCOM Directive 380-19 may result in:

Termination of government PED privileges and/or network access to all AFSOC and/or DoD supported networks. Confiscation or destruction of unauthorized PEDs, or Other disciplinary and legal penalties as appropriate under the UCMJ or federal law.

4.8.6 Exceptions:

4.8.6.1 Waivers of this policy will be granted only on case-by-case basis and will be strictly limited to mission critical situations. Submit waiver request through your respective wing/group

Information Assuredness Officer (IAO) to the command IAO for final approval.

4.8.6.2 Video recorders/cameras may be permitted on a case-by-case basis by commanders/directors for awards and ceremonies only, but they must be controlled and the area sanitized if required.

4.11. ESSENTIAL SERVICES. The services under this task order are not considered essential in the event of a crisis.

4.12. REPORTING FULL-TIME EQUIVALENT (FTE) DATA. The contractor shall report ALL contractor labor hours, to include subcontractor labor hours if applicable, required for the performance of services provided under this contract via a secure data collection site (Formerly

ECMRA).

4.12.1. Reporting Period. Reporting inputs will be for the labor executed during the period of performance for each government fiscal year (FY), which runs 1 October through 30 September.

While inputs may be reported any time during the FY, all data shall be reported no later than 31

October of each calendar year.

4.12.2. Uses and Safeguarding of Information. Information from the secure web site is considered proprietary in nature when the contract number and contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the contractor name and contract number associated with the data.

4.14. ORGANIZATIONAL CONFLICT OF INTEREST (OCI):

4.14.1 In accordance with FAR 9.5, Organizational and Consultant Conflicts of Interest, the

Contracting Officer has analyzed the planned acquisition and determined there is an actual or potential Organizational Conflict of Interest situation with respect to this solicitation due to unequal access to information, impaired objectivity, and/or biased ground rules. Accordingly, restrictions are needed to ensure that any actual or potential OCI situations are effectively avoided, neutralized, or mitigated. The Offeror shall submit an OCI Mitigation Plan in compliance with AFFARS

5352.209-9001 ALT III,VI, &VI (Oct 2010), AFFARS 5352.209-9001 (Oct 2010); the plan shall address OCI for the prime contractor and subcontractor service providers which shall be incorporated upon award.

4.14.2 The Government may terminate this contract for convenience, in whole or in part, if he/she deems termination necessary, to avoid, mitigate, or neutralize an actual or potential conflict. If the contractor was aware of a potential OCI prior to award, or discovered an actual or potential conflict after award but did not disclose it, or misrepresented relevant information to the CO, the

Government may terminate the contract for default, debar the contractor from Government contracts, or pursue other remedies as may be permitted by law or this contract.

4.15. DISCLOSURE OF INFORMATION: In the performance of this contract, the contractor may have access to data and information proprietary to a government agency or to another government

Contractor, or of such nature that its dissemination or use, other than as specified in this contract, would be illegal or otherwise adverse to the interests of the government or others. The Contractor and its personnel shall not divulge or release data or information developed or obtained under performance of this contract, except as authorized by government personnel or upon written approval of the CO. The Contractor and its Contractor personnel shall not use, disclose, or reproduce proprietary information bearing a restrictive legend, other than as specified in the contract.

4.15.1. Disclosure of information regarding operations and services of the activity to persons not authorized to receive it, or failure to safeguard any classified information that may come to the contractor (or any persons under the contractor’s control) in connection with work under this contract, may subject the contractor, contractor’s agent, or employees to criminal liability under

Title 18, Sections 793 and 798 of the United States Code. Neither the contractor nor the contractor’s employees shall disclose or cause to be disseminated, any information concerning the operations of the activity that could result in, or increase the likelihood of, the possibility of a breach of the activities’ security or interrupt the continuity of operations.

4.15.2. The contractor shall not release any information (including contact lists, photographs, files, public announcements, statements, denials, or confirmations) on any part of the subject matter of this contract, or any phase of any program hereunder, without the prior written approval of the CO.

Any documentation showing individuals’ names or other personal information shall be controlled and protected.

4.15.3 Non-Disclosure Agreement (NDA): Each contractor employee, including contractor program management staff, shall sign a NDA (Appendix D), which certifies that the individual has read the non-disclosure agreement, is familiar with the directives and policies governing the disclosure of sensitive information, and that the individual agrees to fully and completely observe these directives and shall not disclose such information to any unauthorized person, to include the company or affiliates under which the individual is employed, or use any information obtained for private use or gain. The contractor shall provide the COR or government designated representative a copy of the signed NDA within five (5) workdays of the contractor employee’s start date.

5.0 SERVICE SUMMARY (SS): Service requirements for this contract are summarized into performance outcomes that relate directly to mission essential items. The performance thresholds describe the minimum acceptable levels of service. These thresholds are critical to mission success and acceptable (satisfactory) performance.

SDS # Performance Objective

PWS

Para #

Performance Threshold

(to receive Satisfactory Rating)

SS #1

Provide qualified personnel IAW the requirements of this PWS

4.5 -

4.5.4.9

95% of resumes submitted meet or exceed qualification requirements per year (Base Year, Option Year

1)

SS#2

Provide sufficient personnel to perform required sorties IAW the requirements of this

PWS

2.1

No more than 1 cancelled sortie per quarter due to unavailability of contractor personnel due to the fault of the contractor

SS #3

Deliverables are submitted IAW the requirements of this PWS 2.13

95% of deliverables are submitted as required in the PWS

SS #4

Security support (Access Control and

Classified Materials Manager) 4.6-4.7

No more than 1 reportable security event per year due to contractor’s fault. No more than two security violations by the same individual within the contract period.

SS#5

Mobilize in accordance with

Mobilization Plan 1.2-1.2.4

Contractor meets 100% of milestones in Mobilization plan and is fully staffed within 30 days of contract award

6.0 DELIVERABLES: The contractor shall provide the following deliverables throughout the performance of this requirement:

TITLE

DATE of 1st

Submission As of Date

Date of

Subsequent

Submission

DIST.

El…