DRAFT PWS ATC GTMO.pdf

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Air Traffic Control Services, NSGB, Cuba
Solicitation number
N6883627ATCGTMO
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Performance Work Statement Summary: Air Traffic Control Services, U.S. Naval Station Guantanamo Bay, Cuba

This is a Performance Work Statement (PWS) for operational and logistical support of air traffic control (ATC) and flight planning operations at U.S. Naval Station Guantanamo Bay, Cuba. The Contractor shall provide a Visual Flight Rules (VFR) Navy Airport Traffic Control Tower (Class 2) and Flight Planning Dispatch facility operating 24 hours per day, 7 days per week. Key personnel requirements include a Project Manager with authority to make binding decisions for the Contractor, and an ATC Facility Manager who must be a graduate of an ACA1 or equivalent air traffic controller course, hold a Second Class medical certificate, possess a Control Tower Certificate from a Level 1 or higher facility with no more than 3 years elapsed since certification, and maintain a SECRET security clearance. ATC Controllers must meet similar qualifications and maintain SECRET clearances. The Contractor shall provide sufficient qualified flight planning personnel and establish a comprehensive training program in accordance with NAVAIR 00-80T-114, including facility manuals, operational procedures, controller certification requirements, and proficiency records.

The Contractor is responsible for all operational duties incidental to safe and efficient tower operations, including aircraft and vehicular traffic clearances, airport lighting system operation, emergency coordination, and provision of weather and airfield condition information to pilots. Base operations and flight planning duties include flight plan processing, crew vehicle management, Notice to Airmen (NOTAM) publication, and coordination with adjacent FAA facilities and the Command Navy Traffic Control SME. The Contractor shall provide all office furnishings, vehicles, training, and materials except those specifically listed as Government-furnished. Personnel must maintain professional appearance standards and comply with safety, security, and base regulations. Performance requirements specify 100% accuracy standards with monthly surveillance via visual confirmation, passive surveillance, or targeted sampling, with deduction schedules of 1-5% of monthly fixed-price payments for failures to meet Acceptable Quality Levels (AQLs) in areas including shift compliance, documentation maintenance, tower security, alcohol and drug prevention, and safety protocols. Historic workload data indicates approximately 6,859 annual operations, with significant variation by month.

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DRAFT

SECTION C DESCRIPTIONS AND SPECIFICATIONS

AIR TRAFFIC CONTROL SERVICES

PERFORMANCE WORK STATEMENT (PWS)

U.S. NAVAL STATION, GUANTANAMO BAY, CUBA

1. DESCRIPTION OF SERVICES. The Contractor shall provide operational and logistical support for the U.S.

Naval forces, Joint services and tenant commands located at U.S. Naval Station at Guantanamo Bay, Cuba.

Operational and logistical support shall consist of all managerial, supervisory, administrative and technical support;

equipment, tools, materials and other items and services, (except as specified within the contract as Government-furnished materials, equipment, facilities, services, and training) and other personnel necessary to accomplish Air Traffic Control and Flight Planning Operations at U.S. Naval Station Guantanamo Bay (NSGB). The Contractor shall facilitate on-time aircraft departures and maintain the ability to provide Air Traffic Control and Flight Planning Operations as set forth in this PWS.

2. PUBLICATIONS AND FORMS

2.1. Publications and forms which bear particular attention and are specific to particular sections of this Performance Work Statement (PWS) are listed in Appendix B. In addition to the publications listed in Appendix B, all applicable local, regional, or Navy regulations and instructions governing proper day-to-day operations provided by the Contracting Officers Representative (COR) will be adhered to whether specifically listed in Appendix B or not.

Required publications and forms are added/changed frequently and the Contractor shall ensure the latest revisions or applicable instructions are instituted and available at the work site either electronically or in hard copy. The Contractor shall maintain an up-to-date publications library ensuring applicable supplements, amendments, policy messages, memorandums, and directives associated with listed publications are posted. The Contractor shall be guided by these publications and use these forms to the extent necessary to accomplish requirements of this PWS.

The Government will assist as much as feasible in obtaining applicable directives.

2.2. Supplements, amendments, policy messages, memorandums, and directives associated with listed publications may be issued from any organizational level of the Department of War (DoW), Department of the Navy (DoN), and Federal Aviation Administration (FAA) during the life of the contract. The Contractor shall immediately implement those changes that result in a decrease or no change in the contract price and notify the Contracting Officer (KO) in writing of such change.

3. GENERAL INFORMATION

3.1. Personnel Qualifications

3.1.1. The Contractor shall furnish a sufficient number of qualified personnel to assure satisfactory performance of services required by this PWS.

3.1.1.1. All Contractor personnel shall be competent in English, both spoken and written.

3.1.1.2. Government training programs may be offered to Contractor personnel on a space available basis. All cost shall be the Contractor's responsibility.

3.1.2. The Contractor shall provide an orientation brief for all new employees to familiarize them with assigned work centers and base policies within five days after check in. The Contractor is permitted to attend government provided indoctrination if such training is available and required by the Government.

3.1.3. The Contractor shall not employ any US Government employee if employing that person would create a conflict of interest. The Contractor is cautioned that off-duty military personnel may be subject to short fused departures or change of duty. The abrupt absence of these personnel could adversely affect the Contractor's ability to perform; however, unplanned absence shall not constitute a valid reason for nonperformance of the PWS.

3.2. Key Personnel and positions requiring specific skill sets

3.2.1. The Contractor shall ensure all key personnel possess and maintain eligibility to access U.S. Government, Department of War, and Department of the Navy IT systems; including but not limited to the following communication enclaves: Non-Classified Internet Protocol Router (NIPR) and including but not limited to the following specific administration and maintenance websites: Navy Interface for Command Email (NICE), Maintenance Figure of Merit (MFOM), Enterprise Safety Administration Management System (ESAMS) and the US Navy Air Traffic Control Community Web Site (ATC WEB), US Navy Maintenance and Material Management (3-M) Scheduled Equipment Database (SKED), among others.

3.2.1.1. All Contractor personnel with access to Personally Identifiable Information (PII) must be US citizens possessing at a minimum a favorably adjudicated National Agency Check with Local Checks (NACLC).

3.2.1.2. All Contractor personnel with access to PII must complete pre-requisite web-based training courses as identified by COR or local PII coordinator prior to exposure/handling of PII.

3.2.1.3. Key Personnel for this contract are: Project Manager and Air Traffic Control Facility Manager.

3.2.1.4. Duties of key personnel may be combined, providing a conflict of interest does not exist.

3.2.1.5. Personnel with specific skill sets who are essential to this contract are: Air Traffic Controllers.

3.2.2. Project Manager

3.2.2.1. The Contractor shall provide a Project Manager and Alternate Project Manager who shall be responsible for the satisfactory performance of all services required under this contract. The Project Manager shall have authority to act and make binding decisions for the Contractor and shall be designated in writing to the KO and the COR.

3.2.2.2. The Project Manager shall meet as necessary with Government personnel designated by the KO.

3.2.2.3. The Project Manager shall meet with the COR monthly during the first three months of the base period of performance and as necessary thereafter. Meeting can be in person or virtual if Project Manager lives in CONUS.

3.2.2.4. The Project Manager shall meet with the COR whenever a Contract Discrepancy Report (CDR) is issued.

The written minutes of these meetings shall be signed by the Project Manager and COR. Should the Contractor not concur with the minutes, their company representative shall state in writing (within three working days) to the COR any area wherein they do not concur.

3.2.2.5. The Contractor shall provide the COR point of Contact information as needed to contact Project Manager around the clock. It shall be understood that the information provided only specifies how the Project Manager may be contacted but in no way obligates them to be on standby.

3.2.3. Air Traffic Control

3.2.3.1. ATC Facility Manager

3.2.3.1.1. The Contractor shall provide an ATC Manager who is assigned locally at NSGB to provide overall management of a Class 2 Navy Control Tower and Flight Planning Dispatch (referred to as ATCF) ensuring proper coordination and control of the movement of air traffic within the ATCF area of jurisdiction, verify qualification of ATC personnel, and recommend certification as appropriate.

3.2.3.1.2. ATC Manager shall be a graduate of an ACA1 or equivalent DoW /DOT air traffic controller course in accordance with NAVAIR 00-80T-114.

3.2.3.1.3. ATC Manager shall meet general eligibility requirements of Title 14 CFR part 65 Subpart B.

3.2.3.1.4. ATC Manager shall hold at least a Second Class medical certificate issued under Title 14 CFR part 67.

3.2.3.1.5. ATC Manager shall have previously held a Control Tower Certificate (CTO) from a level 1 or higher facility issued under Title 14 CFR part 65 with no more than 3 years elapsing since most recent certification.

3.2.3.1.6. Shall possess and maintain a SECRET security clearance.

3.2.3.2. ATC Controller

3.2.3.2.1. The Contractor shall provide a sufficient number of qualified ATC personnel to operate the ATC tower as required by this PWS.

3.2.3.2.2. ATC personnel shall meet general eligibility requirements of Title 14 CFR part 65 Subpart B.

3.2.3.2.3. ATC personnel shall hold at least a Second-Class medical certificate issued under Title 14 CFR part 67.

3.2.3.2.4. ATC personnel shall have previously held a Control Tower Certificate (CTO) from a level 1 or higher facility issued under Title 14 CFR part 65 with no more than 3 years elapsing since most recent certification.

3.2.3.2.4. ATC personnel shall possess and maintain a SECRET security clearance.

3.2.3.3. Flight Planning

3.2.3.3.1. The Contractor shall provide a sufficient number of personnel with appropriate level of access and knowledge to accomplish tasks set forth in Chapter 8 of Ref (1), table B-1.

3.3. Hours of Operation

3.3.1. NSGB Air Traffic Control tower and Flight Planning office functions shall be open 24 hours per day, 7 days per week unless closure of either function is approved in writing.

3.3.1.1. Key personnel shall be on site during hours of operation.

3.3.2. The Contractor is expected to continue services during hazardous geological or weather conditions. The COR will notify the Contractor when geological or weather conditions are such that reduced staffing or closing of the facility is warranted.

3.3.2.1. The Contractor shall provide, in the event of an emergency, sustained escalated contingency services to the safest practical extent for up to 10 days.

3.3.3. Augmentation of Contractor Operations. The Contractor shall render all assistance, as specified by the COR, to deployed/augmentation forces as required for contingency situations. In the event of contingencies or during other periods that may warrant, the Government reserves the right to insert necessary personnel to augment Contractor operations. Government contingency personnel will be responsible for additional workload beyond Contractor's normal duties. Overall responsibility for management and prioritization of workload and resources will rest with the Airfield Manager through coordination with Project Manager, COR, and senior augmentee representative assigned.

3.4. Safety Requirements

3.4.1. The Contractor shall maintain safety and health standards consistent with the requirements of OPNAVINST 5100.23, Navy Occupational Safety and Health (NAVOSH) Program (Ashore), Code of Federal Regulations (CFR), local directives, and other requirements as set forth in this contract. The Contractor shall respond promptly to safety /health issues which may arise and notify safety office.

3.4.2. The Contractor shall ensure work performed does not expose personnel or property to hazards, risk of injury, or damage. The Government Safety Program Manager may conduct periodic, and no-notice visits to the Contractor work site. Anyone which observes an unsafe act, a dangerous situation is believed to exist, or established regulations, instructions, policies, management plans, and requirements are not being met may cease operations immediately.

3.4.3. The Contractor shall wear seatbelts and maintain two-way radio contact with ATC at all times while operating vehicles on movement areas/ramp and shall follow all directions given by ATC.

3.4.3.1. All Contractor vehicles operating on the airfield shall be equipped with an amber beacon as specified in FAA Advisory Circular 150/5210-5D or revision. Contractor is responsible for providing beacons for their vehicles.

3.4.4. The Contractor shall properly wear appropriate Personal Protective Equipment (PPE).

3.4.5. The Contractor shall report hazardous situations which cannot be eliminated immediately to the COR.

3.4.5.1. The Contractor shall deliver a written report to the safety office within twelve (12) hours, which includes, at a minimum, the following: a) date and time, b) situation or event, c) personnel and resources involved or affected, and d) a narrative description.

3.4.6. The Contractor shall report any accidents involving personnel and/or property to the COR and NAVSTA CDO telephonically within thirty (30) minutes and provide them a synopsis of the incident.

3.4.6.1. The Contractor shall deliver a written incident/accident report to the COR within twenty-four (24) hours, which includes the following: a) date and time of occurrence, b) place of occurrence, c) a list of personnel directly involved, d) a narrative description of the incident/accident that includes a chronological order of the circumstances, and e) recommended steps to prevent future incidents of the same nature.

3.4.6.2. The Contractor shall contact the NSGB Safety Office at 660-4526 to facilitate submission of an Accidental Injury/Death Report (OPNAV 5102/1) and or the Material (Property) Damage Report (OPNAV 5102/2) within two

(2) working days of incident.

3.5. Security

Work performed under this contract requires valid SECRET clearance.

3.5.1. Contract Security Classification Specification: The Department of War Contract Security Classification Specification (DD Form 254) itemizes the security classification requirements for this contract. The work to be performed under this contract requires access to, and handling of classified information up to and including SECRET. The Contractor shall obtain facility and personnel clearances as may be required by the Department of War Industrial Security Program prior to starting work on this contract.

3.5.2. Security Clearance: This contract requires SECRET clearance. The Contractor shall have a Facility Clearance at SECRET level. Key Contractor employees performing work on this contract shall have a SECRET clearance.

Contractor employees who require access to classified information shall be investigated and cleared under the National Industrial Security Program (NISP). A Visit Authorization Request (VAR), DD Form 254 or DoW Letter of Consent-NISP Form, shall be submitted to the Designated Government Representative (DGR) and servicing Command Security Manager validating the clearance level. Contractor employees who require access to sensitive unclassified information or computer systems are required to have a favorable National Agency Check (NAC) IAW SECNAV INST 5510.30 series and SECVNAVINST 5510.36 series. The employee roster provided to the DGR will be used by the Command Security Manager to accomplish this check under the Facilities Access Determination Program. The Government retains the right to exclude any Contractor employee from performance of duties under this PWS if that employee is a security risk or is unable to obtain a security clearance. The exclusion of an employee for security reasons shall not relieve the Contractor from performance of the services required under this contract. The DD Form 254 contains additional information regarding specific higher-level security clearances. Periodic updates to past investigations are mandatory and employee participation in providing information and completing forms is required. Personnel requiring a security clearance must have, at minimum, an interim clearance granted prior to beginning these tasks. Additional security checks required for access to computer systems will be identified by the

DGR.

3.5.3. Contractor Access to (Unclassified) Information Systems. Department of Navy (DON) policy prescribes that all unclassified data at rest that has not been approved for public release and is stored on mobile computing devices shall be treated as sensitive data and encrypted using commercially available encryption technology.

3.5.4. DON policy prohibits assignment of non-U.S. citizens to IT-I and IT-II designated positions. IT position designations are incorporated in paragraph 5-2-2 of SECNAV M-5510.30.

3.5.5. The Contractor shall ensure all personnel whose work involves IT-I and IT-II positions, access to sensitive unclassified information, navigation aids programs, Privacy Act Information, or Personally Identifiable Information receive a favorably adjudicated National Agency Check with Local Checks (NACLC). Employees may begin work once notification is received from the NSGB Security Manager that minimum requirements have been met.

3.5.6. The Contractor shall process all clearances of Confidential and higher and ensure employees which require these clearances have been awarded and maintain appropriate clearances for the duration of their employment.

3.5.7. The Contractor shall use the visitor certification program in Joint Personnel Adjudication System (JPAS) or Visit Authorization Request (VAR) to provide Contractor personnel (who possess a current NACLC or superior clearance) investigative information documentation to NSGB Security Manager and COR.

3.5.8. The Contractor shall include the IT Position Category per SECNAV M-5510.30 for each employee designated on a VAR. The VAR will be renewed annually or for the duration of the contract if less than one year.

3.5.9. The Contractor shall ensure personnel that require Common Access Cards (CAC) shall report in person within three (3) working days of reporting onboard to the NSGB Trusted Agent Sponsorship System (TASS) for processing CAC request. The COR will provide contact information for the current TASS Trusted Agent (TA).

3.5.9.1. The Contractor shall ensure personnel provide the TASS TA signed documentation from contract security manager on company letterhead, page three (3) of System Authorization Access Request Navy (SAAR-N), or VAR identifying level and expiration date of clearance the contract employee possesses and two forms of valid photo ID.

3.5.10. The Contractor shall ensure individuals accessing Navy Information Technology resources complete an OPNAV Form 5239/14, (SAAR-N).

3.5.10.1. The Contractor shall forward the SAAR-N to NSGB Information Technology (IT) department within 2 working days of arrival at Guantanamo Bay.

3.5.11. The Contractor shall ensure completion of annual Information Assurance (IA) training, monitor expiration of requisite background investigations and initiate reinvestigations as required, to ensure uninterrupted access to required IT systems.

3.5.12. The Contractor shall fully comply with requirements of Synchronized Pre-deployment and Operational Tracker (SPOT) program as coordinated with the KO.

3.5.13 Contractor Unclassified Access to Federally Controlled Facilities, Sensitive Information, Information Technology (IT) Systems or Protected Health Information. Homeland Security Presidential Directive (HSPD)-12, requires Government agencies to develop and implement Federal security standards for Federal employees and Contractors. The Deputy Secretary of Defense Directive-Type Memorandum (DTM) 08-006 – “DoW Implementation of Homeland Security Presidential Directive – 12 (HSPD-12)” dated November 26, 2008 (or its subsequent DoW instruction) directs implementation of HSPD-12. This clause is in accordance with HSPD-12 and its implementing directives.

3.5.13.1 APPLICABILITY.

3.5.13.1.1. This clause applies to Contractor employees requiring physical access to any area of a federally controlled base, facility or activity and/or requiring access to a DON or DoW computer/network/system to perform certain unclassified sensitive duties. This clause also applies to Contractor employees who access Privacy Act and Protected Health Information, provide support associated with fiduciary duties, or perform duties that have been identified by DON as National Security Position, as advised by the command security manager. It is the responsibility of the responsible security officer of the command/facility where the work is performed to ensure compliance.

3.5.13.1.2. Each Contractor employee providing services at a Navy Command under this contract is required to obtain a Department of War Common Access Card (DoW CAC). Additionally, depending on the level of computer/network access, the contract employee will require a successful investigation as detailed below.

3.5.13.2. ACCESS TO FEDERAL FACILITIES

3.5.13.2.1. Per HSPD-12 and implementing guidance, all Contractor employees working at a federally controlled base, facility or activity under this clause will require a DoW CAC. When access to a base, facility or activity is required

3.5.13.2.2. Contractor employees shall in-process with the Navy Command’s Security Manager upon arrival to the Navy Command and shall out-process prior to their departure at the completion of the individual’s performance under the contract.

3.5.13.3. ACCESS TO DOW IT SYSTEMS

3.5.13.3.1. In accordance with SECNAV M-5510.30, Contractor employees who require access to DON or DoW networks are categorized as IT-I, IT-II, or IT-III. The IT-II level, defined in detail in SECNAV M-5510.30, includes positions which require access to information protected under the Privacy Act, to include Protected Health Information (PHI). All Contractor employees under this contract who require access to Privacy Act protected information are therefore categorized no lower than IT-II. IT Levels are determined by the requiring activity’s Command Information Assurance Manager.

3.5.13.3.2. Contractor employees requiring privileged or IT-I level access (when specified by the terms of the contract) require a Single Scope Background Investigation (SSBI) or T5 or T5R equivalent investigation, which is a higher-level investigation than the National Agency Check with Law and Credit (NACLC)/T3/T3R described below.

Due to the privileged system access, an investigation suitable for High-Risk national security positions is required.

Individuals who have access to system control, monitoring, or administration functions (e.g. system administrator, database administrator) require training and certification to Information Assurance Technical Level 1 and must be trained and certified on the Operating System or Computing Environment they are required to maintain.

3.5.13.3.3. Access to sensitive IT systems is contingent upon a favorably adjudicated background investigation.

When access to IT systems is required for performance of the contractor employee’s duties, such employees shall in-process with the Navy Command’s Security Manager and Information Assurance Manager upon arrival to the Navy command and shall out-process prior to their departure at the completion of the individual’s performance under the contract. Completion and approval of a System Authorization Access Request Navy (SAAR-N) form is required for all individuals accessing Navy Information Technology resources. The decision to authorize access to a government IT system/network is inherently governmental. The contractor supervisor is not authorized to sign the SAAR-N;

therefore, the government employee with knowledge of the system/network access required or the COR shall sign the SAAR-N as the “supervisor”.

3.5.13.3.3.1. The SAAR-N shall be forwarded to the Command’s Security Manager at least 30 days prior to the individual’s start date. Failure to provide the required documentation at least 30 days prior to the individual’s start date, may result in delaying the individual’s start date.

3.5.13.3.4. When required to maintain access to required IT systems or networks, the contractor shall ensure that all employees requiring access complete annual Information Assurance (IA) training and maintain a current requisite background investigation. The Contractor’s Security Representative shall contact the Command Security Manager for guidance when reinvestigations are required.

3.5.13.4. INTERIM ACCESS

3.5.13.4.1. The Command's Security Manager may authorize issuance of a DoW CAC and interim access to a DON or DoW unclassified computer/network upon a favorable review of the investigative questionnaire and advance favorable fingerprint results. When the results of the investigation are received and a favorable determination is not made, the contractor employee working on the contract under interim access will be denied access to the computer network and this denial will not relieve the contractor of his/her responsibility to perform.

3.5.13.5. DENIAL OR TERMINATION OF ACCESS

The potential consequences of any requirement under this clause including denial or termination of physical or system access in no way relieves the contractor from the requirement to execute performance under the contract within the timeframes specified in the contract. Contractors shall plan ahead in processing their employees and subcontractor employees. The contractor shall insert this clause in all subcontracts when the subcontractor is permitted to have unclassified access to a federally controlled facility, federally controlled information system/network and/or to government information, meaning information not authorized for public release.

3.5.13.6. CONTRACTOR’S SECURITY REPRESENTATIVE

3.5.13.6.1. The contractor shall designate an employee to serve as the Contractor’s Security Representative. Within three workdays after contract award, the contractor shall provide to the requiring activity’s Security Manager and the Contracting Officer, in writing, the name, title, address and phone number for the Contractor’s Security Representative. The Contractor’s Security Representative shall be the primary point of contact on any security matter. The Contractor’s Security Representative shall not be replaced or removed without prior notice to the Contracting Officer and Command Security Manager.

3.5.13.7. BACKGROUND INVESTIGATION REQUIREMENTS AND SECURITY APPROVAL PROCESS

FOR CONTRACTORS ASSIGNED TO NATIONAL SECURITY POSITIONS OR PERFORMING

SENSITIVE DUTIES

3.5.13.7.1. Navy security policy requires that all positions be given a sensitivity value based on level of risk factors to ensure appropriate protective measures are applied. Contractor employees under this contract are recognized as Non-Critical Sensitive [ADP/IT-II] positions when the contract scope of work require physical access to a federally controlled base, facility or activity and/or requiring access to a DoW computer/network, to perform unclassified sensitive duties. This designation is also applied to contractor employees who access Privacy Act and Protected Health Information (PHI), provide support associated with fiduciary duties, or perform duties that have been identified as National Security Positions. At a minimum, each contractor employee must be a US citizen and have a favorably completed NACLC or T3 or T3R equivalent investigation to obtain a favorable determination for assignment to a non-critical sensitive or IT-II position. The investigation consists of a standard NAC and a FBI fingerprint check plus law enforcement checks and credit checks. Each contractor employee filling a non-critical sensitive or IT-II position is required to complete:

SF-86 Questionnaire for National Security Positions (or equivalent OPM investigative product) Two FD-258 Applicant Fingerprint Cards (or an electronic fingerprint submission) Original Signed Release Statements

3.5.13.7.2. Failure to provide the required documentation at least 30 days prior to the individual’s start date shall result in delaying the individual’s start date. Background investigations shall be reinitiated as required to ensure investigations remain current (not older than 10 years) throughout the contract performance period. The Contractor’s Security Representative shall contact the Command Security Manager for guidance when reinvestigations are required.

3.5.13.7.3. Regardless of their duties or IT access requirements ALL contractor employees shall in-process with the Command’s Security Manager upon arrival to the command and shall out-process prior to their departure at the completion of the individual’s performance under the contract. Employees requiring IT access shall also check-in and check-out with the Navy Command’s Information Assurance Manager. Completion and approval of a System Authorization Access Request Navy (SAAR-N) form is required for all individuals accessing Navy Information Technology resources. The SAAR-N shall be forwarded to the Navy Command’s Security Manager at least 30 days prior to the individual’s start date. Failure to provide the required documentation at least 30 days prior to the individual’s start date shall result in delaying the individual’s start date.

3.5.13.7.4. The contractor shall ensure that each contract employee requiring access to IT systems or networks completes annual Information Assurance (IA) training, and maintain a current requisite background investigation.

Contractor employees shall accurately complete the required investigative forms prior to submission to the Command Security Manager. The Command’s Security Manager will review the submitted documentation for completeness prior to submitting it to the Office of Personnel Management (OPM); Potential suitability or security issues identified may render the contractor employee ineligible for the assignment. An unfavorable determination is final (subject to SF-86 appeal procedures) and such a determination does not relieve the contractor from meeting any contractual obligation under the contract. The Command’s Security Manager will forward the required forms to OPM for processing. Once the investigation is complete, the results will be forwarded by OPM to the DoW Central Adjudication Facility (CAF) for a determination.

3.5.13.7.5. If the contractor employee already possesses a current favorably adjudicated investigation, the contractor shall submit a Visit Authorization Request (VAR) via the Joint Personnel Adjudication System (JPAS) or a hard copy VAR directly from the contractor’s Security Representative. Although the contractor will take JPAS “Owning” role over the contractor employee, the Command will take JPAS "Servicing" role over the contractor employee during the hiring process and for the duration of assignment under that contract. The contractor shall include the IT Position Category per SECNAV M-5510.30 for each employee designated on a VAR. The VAR requires annual renewal for the duration of the employee’s performance under the contract.

3.5.13.8. BACKGROUND INVESTIGATION REQUIREMENTS AND SECURITY APPROVAL PROCESS FOR

CONTRACTORS ASSIGNED TO OR PERFORMING NON-SENSITIVE DUTIES

3.5.13.8.1. Contractor employee whose work is unclassified and non-sensitive (e.g., performing certain duties such as lawn maintenance, vendor services, etc) and who require physical access to publicly accessible areas to perform those duties shall meet the following minimum requirements:

Must be either a US citizen or a US permanent resident with a minimum of 3 years legal residency in the United States (as required by The Deputy Secretary of Defense DTM 08-006 or its subsequent DoW instruction) and Must have a favorably completed National Agency Check with Written Inquiries (NACI) or T1 investigation equivalent including a FBI fingerprint check prior to installation access.

3.5.13.8.2. To be considered for a favorable trustworthiness determination, the Contractor’s Security Representative must submit for all employees each of the following:

SF-85 Questionnaire for Non-Sensitive Positions Two FD-258 Applicant Fingerprint Cards (or an electronic fingerprint submission) Original Signed Release Statements

3.5.13.8.3. The contractor shall ensure each individual employee has a current favorably completed National Agency Check with Written Inquiries (NACI) or T1 equivalent investigation or ensure successful FBI fingerprint results have been gained and investigation has been processed with OPM. Failure to provide the required documentation at least 30 days prior to the individual’s start date may result in delaying the individual’s start date.

* Consult with your Command Security Manager and Information Assurance Manager for local policy when IT-III (non-sensitive) access is required for non-US citizens outside the United States.

3.6. Physical Security

3.6.1. The Contractor shall be responsible for safeguarding all Government property provided for Contractor use. At the end of each work period, all Government facilities, equipment and materials shall be secured.

3.6.2. The Contractor shall establish and implement methods to ensure all keys issued to the Contractor by the Government are accounted for and not used by unauthorized persons. The Contractor shall not duplicate any keys issued by the Government and immediately report to the COR any occurrences of lost or duplicated keys.

3.6.2.1. The Contractor shall be required, upon written direction from the COR to re-key or replace the affected lock or locks without cost to the Government. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced at the Contractor’s expense.

3.6.2.2. The Contractor shall prohibit use of Government issued keys by anyone other than Contractor's employees.

3.6.3. The Contractor shall limit access to Government provided lock combinations to preclude unauthorized entry.

3.7. Operational Security

3.7.1. No Contractor employee shall disclose or cause to be disseminated any information concerning the operations of the activity which would result in, or increase the likelihood of the possibility of a breach of the activity’s security or interrupt the continuity of its operations.

3.7.1.1. The Contractor shall emphasize to all employees that disclosure of information relating to the services hereunder to unauthorized personnel or failure to safeguard classified information shall subject the Contractor, their agents or personnel to criminal liability under Title 18 (Perjury), Sections 79 and 798 of the United States Code (Disclosure of Classified info.).

3.7.2. The Contractor shall direct all inquiries, comments or complaints arising from any matter observed, experienced, or learned as a result of, or in connection with, the performance of this contract, the resolution of which may require the dissemination of official information, to the Public Affairs Officer.

3.7.3. Deviations from, or violations of, any of the provisions of this section shall, in addition to all other criminal and civil remedies provided by law, subject the Contractor to immediate termination for default and/or Contractor personnel involved will experience withdrawal of the Government’s acceptance and approval of employment.

3.7.4. The Contractor shall ensure personnel adhere to all base regulations and shall act swiftly to correct any personnel problems. Failure to comply with subject regulations may result in termination of employment and subsequent removal from the base.

3.7.4.1. The Contractor shall be required to remove any employee who has been determined by the Government to be objectionable for reasons including discipline, incompetence, and carelessness. Any crime committed within the Naval Base reservation may subject the perpetrator to Federal prosecution.

3.7.5. The Contractor shall ensure all personnel obtain required badges, vehicle passes and licenses and ensure the return of licenses, passes and badges to the COR upon completion of this contract or upon termination of personnel.

3.7.5.1. Reserved.

3.7.5.2. The Government shall issue necessary badges without charge.

3.7.6. The Contractor shall ensure only personnel with a need to access facilities or any Contractor occupied space.

3.7.6.1. The Contractor shall ensure that all Contractor personnel have vacated the Contractor work areas at the end of the work day (unless otherwise approved by the COR).

3.7.6.2. The Contractor shall ensure no pets are kept in or around Contractor occupied spaces.

3.8. Base Entry Clearance Procedures

3.8.1. The Contractor shall ensure all persons entering NSGB; obtain area entry clearance approval from the Base Commander and in accordance with the Foreign Clearance Guide at https://www.fcg.pentagon.mil/fcg.cfm.

Contractor’s requests for entry can be initiated by contacting the Naval Station Security Manager at 757-458-4505.

All requests shall be initiated NO LATER THAN 45 DAYS PRIOR TO REQUIRED ENTRY.

3.8.2. The Contractor shall be permitted to have personal visitors in accordance with current Base regulations.

3.9. Grounds for Contractor Personnel Removal

3.9.1. Base Commander’s Authority. Under authority of 18 U.S.C. 1382, as interpreted by the U.S. Supreme Court and other Federal Courts, the Commander NSGB, has the absolute discretion and authority to order removal and to bar permanently any person or persons whose presence the Commander determines to be detrimental to good order and discipline, security, public safety, or mission. There is no requirement under the law for notice of hearing.

Under the law, the Base Commander’s decision is final and is not subject to judicial or administrative review.

3.9.2. Among the grounds that may result in removal and debarment from NSGB, are the following examples.

These examples are not intended to be all-inclusive, nor do they limit or restrict the Base Commander’s discretion:

3.9.2.1. Criminal misconduct.

3.9.2.1.1. Any act or omission classified as a felony under the U.S. Code.

3.9.2.1.2. Any criminal offense, other than offenses against military discipline, which, if prosecuted under the Uniform Code of Military Justice, would carry a maximum sentence of more than 1 year confinement.

3.9.2.1.3. Unlawful possession, use, distribution, or introduction of any controlled substance, as defined and listed in the Schedule of Controlled Substances published pursuant to 21 U.S.C sec. 821.

http://www.fcg.pentagon.mil/fcg.cfm

3.9.2.1.4. Driving while intoxicated or reckless driving resulting in personal injury or property damage.

3.9.2.1.5. Repeated petty misconduct or repeated commission of less serious offenses not described above.

3.9.2.2. Any other conduct, whether criminal or not, that is inconsistent with good order and discipline, security, public safety, or mission in the closed military environment of NSGB.

3.9.3. All Contractor employees shall always conduct themselves in a professional and courteous manner.

3.9.4. The Contractor shall ensure persons employed under this contract are of good moral character and have no history of felony charges (misdemeanors and traffic violations within the last seven years shall be reported).

3.10. Base Identification and Population Tracking

3.10.1. The Contractor shall ensure all Contractor personnel comply with current base pass and identification procedures upon arrival.

3.10.2. The Contractor shall provide a “Population Report” to the COR listing all employees, status, place of residence, and citizenship upon request.

3.11. Termination and Change of Status

3.11.1. The Contractor shall ensure terminated employees leave the base as soon as possible. The Contractor is responsible for that individual until the former employee leaves the base or changes status (explained below).

3.11.2. The Contractor shall provide the COR an Entry Clearance Termination for terminated employees, which releases the individual from this contract and provides new employer information if the employee finds employment elsewhere on base.

3.12. Contractor Employees

3.12.1. The Contractor shall ensure a sufficient number of Contractor personnel retain, as applicable, current and valid certificates, identification cards, licenses, badges, and clearances prior to commencing performance and to fulfill the requirements of the PWS for the duration of the contract.

3.12.2. The Contractor shall ensure all Contractor personnel maintain professional appearance standards.

3.12.2.1. Contractor personnel shall wear commercial airline equivalent garments with company logo and name, and employee name displayed in such a way to be easily identifiable.

3.12.2.2. When working in environments which may unduly soil clothing, coveralls may be worn over appropriate clothing.

3.12.3. Outer garments, head coverings, and visible tattoos shall not display profanity, discriminatory remarks, and matters relating to drugs or drug paraphernalia, or other objectionable material.

3.13. Contractor Quality Control Program (QCP)

3.13.1. The Contractor shall establish and maintain a Quality Control Program (QCP), which shall ensure the requirements of the contract are provided as specified. A written or electronic copy of the QCP shall be submitted to the COR within thirty (30) calendar days after award and updated as modifications warrant.

3.13.2. The Contractor shall ensure the QCP includes the following at a minimum:

3.13.2.1. An inspection system covering all aspects of the PWS. It must specify the areas to be inspected on either a scheduled or unscheduled basis, frequency of inspections to be accomplished (inspections shall be no less than monthly), and the title of the individual(s) who performs the inspection.

3.13.2.2. The methods for identifying deficiencies in the quality of services performed before the level of performance becomes unsatisfactory.

3.13.2.3. A description of methods to be used for identifying and preventing defects in quality of service performed.

3.13.2.4. A description of the records to be kept to document inspections and corrective or preventive actions taken.

A copy of the inspection report shall be forwarded to the COR monthly.

3.13.3. The Contractor shall maintain a file of all inspections and document corrective action taken for the term of this contract. This file shall be Government property and made available to the COR during normal working hours.

The file shall be turned over to the COR within thirty (30) calendar days after completion/termination of contract.

3.13.4. The Government will evaluate the Contractor's performance under this contract. When an observation indicates defective performance, the COR will give the Contractor written notice of deficiencies and require the Project Manager or local representative to initial the observation. The initialing of the observation does not constitute concurrence with the observation, only acknowledgment that he or she has been made aware of the deficiency. Such surveillance will be done using standardized inspection procedures applicable to the PWS. Any action taken will be the decision of the KO.

3.13.5. The Contractor shall notify the COR in writing within 48 hours of notification of unfavorable aircrew and customer comments.

3.14. Miscellaneous Inspections

3.14.1. Government safety officials, environmental engineers, fire inspectors, security officers, and other agencies will be allowed to conduct surveys, studies and inspections of operations and facilities at all reasonable times. Other Government personnel, such as NSGB management and Inspector General of higher headquarters are authorized to observe Contractor operations. However, these personnel will not interfere with Contractor performance and will refer all comments concerning the Contractor’s operation to the COR.

4. GOVERNMENT PROPERTY FURNISHED AND SERVICES

4.1. General. The Government will provide, without cost, facilities, equipment, materials and services listed below.

As a matter of information current inventories of Government property furnished are provided, however, the mix and/or quantity of Government property furnished is subject to change and will be verified by mutual inspection prior to the beginning of the contract period. All Government property furnished shall be used only in contract performance. The Government shall provide training on new equipment that is installed at the Government’s expense that the Contractor is required to operate.

4.2. Facilities. The Government will provide administrative and storage facilities for the Contractor’s use in the performance of duties required under this contract. The Government reserves the right to make any changes due to relocation or consolidation of facilities prior to contract award.

4.2.1. The Contractor shall not make any improvements to Government facilities provided under this contract. If the Contractor desires to make any repair, improvement or alteration, the Contractor shall obtain through the COR approval from Naval Facilities Engineering Command (NAVFAC) prior to any improvements.

4.2.1.1. The Contractor shall bear all cost for these improvements. Any alteration or repair made by the Contractor that affects the structure of the Government facility shall be considered a permanent part of the facility structure and shall be turned over to the Government at the end of the contract period.

4.2.2. The Contractor shall maintain all spaces in a neat and orderly manner.

4.2.3. Facilities will be subject to inspections by the Government Fire Department and violations found shall be corrected by the Contractor at the Contractor's expense.

4.2.4. The Government will provide and empty dumpsters to be used by the Contractor for all garbage, refuse, and other discarded solid waste, as described under Refuse Disposal Services.

4.2.4.1. The Contractor shall ensure that container lids are kept closed to prevent scattering of trash or debris. The dumping or storage of trash, garbage, empty containers, construction debris, paving debris or salvage on the grounds shall not be permitted.

4.3. Office Furniture and Equipment.

4.3.1 The Contractor shall provide all office furnishings required to accomplish this PWS.

4.3.1.1. Furniture depicted in Table B2 of Appendix B is a combination of legacy abandoned government furniture and contractor procured items. Once these items are no longer serviceable, replacing them is the responsibility of the Contractor.

4.3.2. The government will provide office automation and communication items specifically tailored for inclusion on Navy IT systems.

4.3.2.1. Table B3 of Appendix B depicts a list of items currently provided by the government.

4.3.2.2. Equipment, whether Contractor of Government provided, that is no longer serviceable due to damage resulting from Contractor negligence will be repaired or replaced at the expense of the Contractor.

4.4. Tools, Test Equipment, Materials, and Supply Parts. The Government will provide tools, test equipment, materials, and supply parts listed in Appendices. The tools, test equipment, materials, and supply parts provided by the Government shall remain the property of the Government while in the custody of the Contractor. Tools and test equipment which are damaged or lost by the Contractor are considered accountable items and shall be replaced at the Contractor’s expense. Consumables provided at the start of the contract are not considered accountable items and may be expended by the Contractor in the execution of Government business.

4.4.1. The Contractor shall accept, open, inspect, tag, inventory, record, and properly store or install all equipment and systems, to facilitate maximum utilization.

4.4.2. The Contractor shall turn-in repairable parts to supply as identified by the Material Control Code and prepare all required documentation for shipment to the appropriate repair organization. The Contractor shall ensure all repairable parts are turned into Base Supply and shipped within seven (7) working days of removal to guarantee turn-in reimbursement.

4.4.3. The Contractor shall notify the Supply Department, via the COR, when equipment or material loss or damage is identified for Report of Discrepancy (ROD) submission. The Contractor shall be accountable for all losses or damage to equipment and material due to failure to perform timely and proper inspection or provide proper security.

4.5. Facility Maintenance and Repair. The Government will provide on-base facility maintenance and repair services. The Contractor shall notify the COR of any major facility deficiencies, and the COR shall be responsible for notifying the appropriate entity for facility maintenance or repair. The Contractor shall notify the appropriate entity directly of minor maintenance or repair requirements (Trouble Calls).

4.6. Utilities. The Government will provide access to and maintenance of utilities (water, heat, and electrical power) for the performance period of the contract. The Contractor shall participate in an active program directed toward the efficient use of energy. The Contractor shall direct their employees to comply with the Government’s policies of energy conservation and operate under conditions which preclude the waste of utilities.

4.6.1. Lights shall be used only in areas where and when work is being performed.

4.6.2. Mechanical equipment controls for heating, ventilation and air conditioning systems shall not be adjusted by the Contractor.

4.6.3. Water faucets or valves shall be turned off after required use.

4.6.4. Government telephones shall not be used except for official business.

4.7. Physical Security. The Government will provide external law enforcement and physical security measures for the Air Operations facilities, per applicable NSGB directives and instructions. The Contractor shall maintain vigilance and inform NSGB security department of any violations.

4.8. Fire Protection Services. The Government fire department will respond to all fire alarms.

4.9. Telephones, Telephone/Fax, Copiers, Automatic Data Processing (ADP) Equipment. The Government will provide telephones, telephone/FAX, and ADP equipment for the performance of duties associated with this contract.

All Automated Information Systems (AIS) owned by the Contractor or operated by the Contractor on behalf of the Government must adhere to all Information Security (INFOSEC) requirements of OPNAVINST 5239.1 (series). If the Contractor deems it necessary that additional equipment is required, purchase of that equipment will be at the Contractor’s expense. The costs of Contractor telephone(s) and telephone/FAX, copier and computer data transfer services will be borne by the Contractor.

4.10. Parking. General on-site parking will be available to Contractor personnel.

4.11. Crane/Heavy Lift and Material Handling Equipment (MHE). The Government will provide crane/heavy lift service as available, if needed for evolutions outside of typical airfield material handling evolutions.

4.12. Hazardous Material Storage and Disposition. The Government will provide containers and HAZMAT storage facilities to meet and facilitate the immediate and short-term HAZMAT requirements. Additionally, the Government will provide instructions for the procurement, delivery, handling, storage, and disposition of all hazardous materials.

4.13. Test Measurement and Diagnostic Equipment (TMDE). The accuracy of all test, measurement, and diagnostic equipment used for quantitative and qualitative…

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