Draft PWS 23R0024 LA and FS Instructor Support Services USASSI 17 January 2023.pdf

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Last Updated: 12 Jan 2023

PERFORMANCE WORK STATEMENT (PWS)

USA Soldier Support Institute (USASSI) Learning Architect and F&S Instructor Support

Part 1 General Information

1. GENERAL: This is a non-personal services contract to provide instructor services as well as training support services. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. The contractor, in turn, shall be accountable to the Government for the contractor and subcontractor personnel.

1.1. Description of Services/Introduction: The Contractor shall provide all personnel, needed supplies, transportation, supervision, and non-personal services necessary to perform instructor support and training support services as defined in this PWS except for those items specified as Government furnished property and services. The Contractor shall perform in accordance with (IAW) the terms and conditions of the contract and consistently with the established standards in this PWS and contract.

1.2. Background: The Soldier Support Institute (SSI) is the proponent for the institutional education, training, and doctrine support of all Adjutant General (AG), Finance and Comptroller (FC), and Army School of Music (ASOM) Advanced Individual Training (AIT), Advanced Leader’s Course (ALC), Senior Leader’s Course (SLC), Basic Officer Leaders Course (BOLC), Captains Career Course (CCC), and AG Warrant Officers Basic (WOBC), and Advanced Courses (WOAC). This Performance Work Statement (PWS) comprises activities and services, which are the responsibility of the SSI in support of the AG, FC, and ASOM courses listed above.

1.3. Objectives: The Instructors will teach SSI Facility and Staff classes. Learning Architects will design, develop, and produce Interactive Multimedia Instruction, using cross-platform hypermedia and high-end authoring software. This specialist will evaluate media and product requirements to determine the most appropriate graphic design strategy and determine the placement and appearance of visual and audio elements. The Contractor will create original graphic designs or illustrations for assigned AG/FC or Master Fitness Training projects; review and revise SSI lesson plans and other training and education products, advise SSI staff and faculty on training, prepare training and education materials for IMT/PME/functional courses. The Facility and Staff Instructor will teach classes to newly appointed instructors and training developer on various teaching techniques and course design and development.

1.4. Scope: The Contractor will provide support for training execution and training development required to provide an effective and efficient training program. Instructors will perform routine Instructional functions necessary to maintain the efficiency and t D oc um en t

Last Updated: 12 Jan 2023 effectiveness of SSI’s military and civilian individual training mission. Faculty and Staff Branch Instructors will also be responsible for updating their assigned courseware when not teaching. Learning Architects will translate approved traditional learning products for delivery on smart devices or the web using original designs or illustrations in support of AG and FC individual and collective training products and in support of SSI leadership.

1.5. Period of Performance (PoP): The PoP for this contract is for a one (1) month phase-in, 11-month base period, and two (2) option years.

1.6. Quality Control: Quality Control is the responsibility of the Contractor. The Contractor shall develop, implement, and maintain a Quality Control Program (QCP) to ensure all work described in this contract is performed at or above the standard defined in the Performance Requirements Summary (PRS). The QCP is developed by the contractor to ensure that it performs and delivers high-quality service and products. And it shall include methods of documenting and enforcing quality control operations of both prime contractor and or subcontractor work; including inspection and testing.

1.6.1 The Contractor shall submit their QC Plan within ten (10) days of contract award. After acceptance of the QCP, the contractor shall receive the contracting officer’s (KO) acceptance in writing or any proposed changes to the QC procedures.

The contractor shall submit QCP changes within five (5) days to the KO and Contracting Officer’s Representative (COR) for review and approval prior to implementation. The Quality Control Plan shall address the items covered in 7.1 Technical Exhibit 1 – Performance Requirements Summary and 7.2 Technical Exhibit 2 – Deliverables.

1.6.2. Inspection System. The contractor shall develop, implement, and maintain a system to inspect their services as well as their subcontractor services and products to ensure compliance with PWS requirements, and applicable laws and regulations. It shall specify tasks or areas to be inspected on a scheduled or unscheduled basis, the manner in which inspections are to be conducted, the titles of the individuals who will perform the inspections, and the percentage of the work that will be inspected on a recurring basis.

1.6.3. Inspection Files. The contractor shall document all inspections conducted, and the necessary corrective and preventive actions taken.

1.6.4. Deficiency Identification, Prevention, and Correction. The QCP shall include a method of identifying and preventing deficiencies in the quality of services performed before the level of performance becomes unacceptable as defined in the PRS, without dependence upon Government direction. The contractor shall identify and prevent defects in quality of products and services performed before the level becomes unacceptable and before they are provided to the Government. The QCP at a minimum shall address process control and continuous process improvement; procedures for scheduling, conducting and documentation of inspection; discrepancy identification;

procedures for root cause analysis; corrective and preventive action procedures to include procedures for addressing Government discovered non-conformances;

t D oc um en t procedures for trend analysis; and procedures for collecting and addressing customer feedback/complaints. The QCP shall document process control and process performance measurement procedures that shall include how the Contractor shall implement preventive corrective actions. The Contractor shall demonstrate that it has designed quality into the delivery of services thereby mitigating the risk(s) associated with delivery of deficient or nonconforming services.

1.6.5. The contractor shall keep records on-site of all inspections conducted by the Contractor and necessary corrective action taken. These documents shall be available for inspection by the Government during the term of the contract.

1.6.6. The QCP shall contain methods of communications (direct and indirect) with the Government regarding performance of the contract. Communication shall include regular and formal meetings with the Government for review and analyses of key process indicators, analysis of process deficiencies, and problem resolution.

1.7. Contractor Discrepancy Report (CDR): When the Contractor's performance is unsatisfactory, a CDR will be issued. The Contractor shall reply in writing within five (5) workdays from the date of receipt of the CDR, giving the reasons for the unsatisfactory performance, corrective action taken, and procedures to preclude recurrence.

1.8. Quality Assurance: The Government shall evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP).

This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.9. Property Management System. N/A

1.10. Reserve. N/A

1.11. Federal Holidays. The Contractor shall not be required to perform services on recognized federal holidays. The recognized federal holidays include:

New Year’s Day Martin Luther King Jr.’s Birthday President’s Day Memorial Day Juneteenth Independence Day

Labor Day Columbus Day Veteran’s Day Thanksgiving Day Christmas Day

1.11.1. When a holiday occurs on a Saturday, Federal employees are normally granted the previous Friday as the holiday observance. When a holiday occurs on a Sunday, Federal employees are normally granted the following Monday as the holiday. The contractor shall work on the days the Government is scheduled to work.

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1.11.2 When an unforeseen installation closure occurs on a regularly scheduled day of work, the Contractor shall reschedule the work on any day that is mutually satisfactory.

1.11.3. Hours of Operation: The Contractor shall be responsible for providing services, between the core hours of 7:00 AM – 6:00 PM or 8 hours a day as agreed upon be the government, Monday through Friday, except federal holidays or when the government facility is closed due to local or national emergencies, administrative closings or similar government directed facility closings. The Contractor shall at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the government facility is not closed for the above reasons. Contractor shall provide Daily Status Report (DSR) each morning of all personnel duty status to the COR. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential to successful performance under this contract.

No overtime (OT) or compensatory time (CT) is authorized. Contractor personnel shall not exceed a 40 hour work week; flexible work schedule will be considered to meet training support requirements.

1.11.4. Place of Performance: The Contractor shall perform the tasks of this contract at Government- furnished facilities at Fort Jackson, South Carolina.

1.11.5 The Government has unlimited rights to declare a state of emergency based upon sudden and unforeseen circumstances affecting the operational area of this contract. In the event of such occurrence, local commanders have the authority to impose certain working restrictions and/or conditions within their jurisdictions. The Government will immediately notify and provide to the Contracting Officer said restrictions/ conditions, known as the Emergency Contingency Operations Statement Clause. The Contracting Officer will activate the clause and make the required notification to the Contractor in the most expeditious manner possible.

1.11.5.1. Once Emergency Contingency Operations are implemented, Contractors will abide by Command restrictions to ensure the safety of all employees and the public. The Contracting Officer Representative (COR) working in conjunction with the Contractor will identify and prioritize contractor tasks into one of three separate categories, as defined below:

1.11.5.1.1. Priority 1 Tasks – Covers tasks that cannot be interrupted, EX. information technology (IT) tasks, primary security tasks, medical, police, fire, specific LRC tasks.

1.11.5.1.2. Priority 2 Tasks – Covers tasks that require physical presence at specific places and times, but may require presence 8 hours/day, 40 hours/week. Examples include instructors and IT support to training. Presence would be coordinated by COR and Contractor Program Manager.

1.11.5.1.3. Priority 3 Tasks - Covers tasks that can be accomplished electronically via t D oc um en t computer at a designated, remote worksite. Examples include doctrine writers, studies and analyses, and training development products.

1.11.5.2. Contractors shall allow employees to the maximum extent possible to work remotely until resolution of the emergency, in order to maintain productivity and continuity of tasks and operations.

1.11.6. Telework. If there is a validate requirement and the situation warrants, contractor personnel may be approved to telework from an approved alternate work location. The contractor will be responsible for ensuring all government telework requirements are met. Telework may only be authorized by the individual contractor’s approved telework authority. In all situations, the Contractor and the COR must be notified in advance that contractor personnel are going to a telework status. Telework approving authority is the Director, Training Development Directorate for F&S Instructors and Learning Architects.

1.12. Security Requirements:

1.12.1.1. Security Clearances. All other Contractor personnel are not required to maintain a security clearance; however, they are required to pass the appropriate background check to obtaining access to the installation and the unclassified information system, as detailed in this PWS. Contractor personnel shall comply with all applicable security and safety regulations, guidance, and procedures, including local, referenced in this PWS and in effect at the work sites. All personnel must meet requirements IAW DODD 8140.01.

1.12.2. Common Access Card Issuance:

All Contractor personnel performing work under this contract shall obtain a Department of Defense (DoD) Common Access Card (CAC). The CAC shall be worn at all times, when performing work under this contract, to include attending government meetings and conferences. Unless otherwise specified in the contract, Contractor personnel shall wear their CAC in a conspicuous place on the front of exterior clothing and above the waist, except when safety or health reasons prohibit such placement or when being used for computer access. Reference CAC Issuance and Revocations: DoDI 5200.46, September 9, 2014.

Contractor personnel shall be required to obtain a CAC at least ten (10) workdays prior to start of base contract period or prior to performance under this contract, whichever comes first.

The Contractor shall develop, maintain, and provide to the COR an updated roster which shall include names and positions of all Contractor personnel as well as indicating which employees were issued CAC or other forms of government identification cards.

The Contractor shall submit initial roster to the COR within ten (10) calendar days after commencement of base period of performance.

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1.12.3. National Industrial Security Program (NISP). The Contractor shall comply with all security programs and policies established by Army, Fort Jackson, and the SSI.

Contractor shall ensure complete Initial and Annual Operations Security (OPSEC) awareness training IAW AR 530-1. Operations Security, new contract employees shall complete Level I OPSEC training within 30 calendar days of their reporting for duty and annually thereafter.

1.12.3.1. Physical Security Plan. N/A. Contractor shall comply with all local Physical Security Plans and policies.

1.12.3.2. Key Control. If applicable. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the COR.

In the event keys are lost or duplicated, the Contractor shall, upon direction of the KO, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the KO.

1.12.4.3. Lock Combinations. The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s security program.

1.13. Anti-Terrorism Program.

1.13.1. AT Level I Training. Contractor personnel performing work under this contract that require access to Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after commencing performance under this contract. The Contractor shall submit employee certificates of completion within 30 calendar days after completion of the training. AT level I awareness training is available at the following website:

https://jko.jten.mil/courses/atl1/launch.html.

1.13.1.1. iWATCH and Threat Awareness and Reporting Program (TARP) Training. The t D oc um en t contractor and all associated subcontractors shall brief all employees on the local iWATCH program and TARP training (training standards provided by the requiring activity AT Office). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 90 calendar days of contract award and within 30 calendar days of new employees’ commencing performance, with the results reported to the COR no later than 90 calendar days after contract award.

1.13.2. Access to Government Information Systems. Contractor shall have access to Government-controlled information systems during performance of work under this contract. All contractor employees and associated subcontractors who require access to a government information system shall be registered in the ATCTS (Army Training Certification Tracking System) at commencement of support services, and must successfully complete the DoD Information Assurance Awareness prior to access to the information systems. Training shall be required annually after the initial training. Completion certificates shall be submitted to the COR within fifteen (15) calendar days from date of commencing performance under this contract.

1.14. Safety. The contractor shall perform work in a safe manner as required by OSHA Safety and Health Requirements. Provide a verbal notification to the KO as soon as possible of each occurrence of damage to Government property or an accident resulting in death, injury, occupational disease, or adverse environmental impact.

Provide a completed copy of required Accident Investigation Reports to the KO within five calendar days of each occurrence. The contractor shall comply with all guidance for contractor and subcontractor workplace locations published by the Safer Federal Workforce Task Force at: https:/www.saferfederalworkforce.gov/contractors/.

1.14.1. Environment and OSHA. The Contractor shall comply with all local, state, and Federal environmental and occupational safety laws, rules, and regulations. Any apparent conflict between compliance with such local, state and Federal laws, rules and regulations, and compliance with the requirements of the contract shall be immediately brought to the attention of the KO and/or the COR final resolution. The Contractor shall notify the KO and COR in writing in addition to any verbal notification of such conflicts.

The Contractor shall be liable for all fines, penalties, and costs which result from violations of, or failure to comply with, all such local state, or Federal laws, rules, and regulations. All unsafe acts or conditions fostered by the Contractor or Contractor personnel may be grounds for the KO or COR, to halt all Contractor performance with a commensurate deduction of monies due the Contractor until such unsafe conditions are corrected. The Contractor shall take due caution not to endanger personnel during performance of this contract. Upon discovery of any hazard such as, but not limited to, fire, or large fuel spill, the Contractor shall immediately notify the KO or COR. Contactor shall complete all mandatory safety training.

1.15. Special Qualifications: The Contractor shall provide personnel that have the special qualifications required to perform the required functions. Additionally, contract t D oc um en t personnel shall possess the ability to perform the tasks outlined in Part 5 (Specific Tasks) of this contract.

1.15.1.1. Instructors. Faculty and Staff Branch Instructors. Faculty and Staff Branch Instructor shall have experience as a certified military instructor and training developer.

Certification as a training developer is not required, but documented work experience is required. This experience may be from any service within the Department of Defense (DoD). Experience within TRADOC is preferred. Contractor personnel shall possess good working knowledge of computer operations and associated software, Microsoft Office Suite, and specified web-based applications, Blackboard and SharePoint, to accomplish all tasks associated with this contract.

1.15.2. Learning Architects. Learning Architects shall possess the knowledge of software engineering and management methodologies and techniques to include software requirements analysis and design methodologies, software metrics, software reuse, software documentation, independent verification and validation, and post deployment software support (PDSS); Knowledge of systems engineering, systems and software architecture concepts, computer software and hardware principles; Knowledge of the organizational and functional responsibilities and operations of the employing organization. Ability to plan and lead execution of multi-faceted projects within established technical, financial, and time constraints. BA, BS, or 4 years of equivalent work experience preferred.

1.15.2.1. Draft wireframes and/or storyboards, mockup prototypes, and produce deliverables for assigned IMI products Design, develop and produce Interactive Multimedia Instruction (IMI) courseware and Computer-Based Training (CBT), using cross-platform programming languages such as HTML, CSS, and JavaScript as well as high-end authoring software such as, but not limited to, Adobe Creative Suite, and Lectora Inspire.

1.15.2.2. Full understanding of Shareable Content Object Reference Model (SCORM) and courseware design while serving as the creative coordinator for IMI development.

Understands a sense of story and flow mechanics and instructional design, visualize and choreograph various dL and game based design. Position requires a broad working experience using XML, HTML, DHTML, and Java for programming as well as COTS game-based hardware and software products. Position requires fundamental understanding of how IMI products behave in a learning management system.

1.15.2.3. A thorough knowledge of the IMI programs, operational procedures for IMI development activities is applied in the performance of the duties. Knowledge is applied in the development and coordination of IMI programs and production of IMI standalone and simulations products.

1.15.2.4. Expert knowledge of the IMI production and programming procedures covering all phases of IMI operations to design and create new instructional standalone products or integrated into simulations. Basic understanding of Army doctrine and training.

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Understanding of Game Based training and dL design. Interfaces with the DL-Gamer community (Institutional, Academic and Entertainment).

1.15.2.5. Knowledge in creating and designing graphics, animations, and interactive objects. Experience with LightWave, LightRoom, 3D studio, Max-3D, Poser, Photoshop and the Adobe Suite, Paint Shop Pro as well a Still Print Multimedia editing. Accurately translate 2d concept art into 3d Game resolution modeling. Experience in still photography and editing.

1.15.2.6. Experience with audio and video recording and editing processes. Knowledge of Analysis, Design, Develop, Implementation, and Evaluation (ADDIE) Model.

Producing successful images that tell a story, informs or educates an audience, or records an event; Reviews IMI requirement for production requirements; Advises on visual options and ensures production media quality; Locates existing audio/visual (AV) resources required; Coordinates motion and still photographic support; Coordinates AV production support; Selects photos, illustrations, specimens, or other visual materials from among those provided with the assignment or found during project research;

Judges the reproducibility of the material and any enlargement or reduction necessary to achieve the specified visual effect; Integrates video and audio capability to Interactive Multimedia Instruction (IMI) courseware; Produces video scenarios by studying lesson content and scripts; conferring with program managers to determine lesson outcomes;

transporting equipment and supplies to location; positioning people, props, and equipment; Evaluates and selects scenes in terms of dramatic value and story continuity; Trims film segments to specified lengths and reassembles segments in sequence that presents story with maximum effect, or edits video tape, using editing equipment; Reviews assembled film or edited video tape on screen or monitor and makes corrections. Confers with supervisory personnel and others concerning filming of scenes; May specialize in the fields of film and video editing, such as feature, news, sound, sound effects, or music. Maintains and operates video equipment, edits select footage, and stays up to date with all new technological advances.

1.15.2.7. Demonstrated ability to build professional quality IMI products. Able to meet schedules and artistic guidelines on time in a professional environment. Detail oriented with the ability to communicate clearly. Experience that demonstrates the ability to participate in a team and work towards the successful accomplishment of a task, goal or project. Experience with virtual worlds (Second Life).

1.15.2.8. Knowledge of methods and techniques of communicating information through visual means and ability to apply the principles of High-Level Architecture (HLA) design and integration to present subject matter expertise in a variety of 2d -3d digital forms/formats and tailored training or education to target audiences.

1.15.5 Organizational Conflict of Interest: The contractor shall not employ any person or perform a contract in a situation where the existence of conflicting roles may bias the contractor's judgement or prevent unfair competitive advantage in accordance with Organizational Conflict of Interest Rules in FAR 9.5.

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1.15.6. General:

1.15.6.1. The Contractor shall be responsible for ensuring all personnel performing work under this contract possess and maintain current certifications as indicated in this PWS during the execution of this contract.

1.15.6.2. Contractor personnel performing work under this contract shall be able to read, write, speak, and understand the English language to effectively carry out all contract requirements. They shall have a command of both the written and spoken English language to clearly and effectively communicate in person or via electronic devices (telephone or Email) with co-workers, customers, and the general public.

1.15.6.3. Contractor personnel performing work under this contract shall be U.S. citizens unless the provisions of Army Regulation 25-2, Information Assurance have been fully completed and approval has been granted by the Government for the non-U.S. citizen to perform the required support.

1.15.7. Key Personnel: Key personnel shall not be added to or removed from the contract without express acknowledgement of the COR. Any changes to the working status of these key personnel shall be transmitted (in writing) to the KO/COR within ten

(10) workdays of the proposed change. If, for any reason, any of the key personnel becomes, or is expected to become, unavailable for work under this contract for a continuous period exceeding 30 workdays the contractor shall promptly replace personnel with personnel who possess qualifications equal to or better than that of the original employee. The Contractor shall ensure all key personnel terminated or released from employment under this contract are replaced within ten

(10) workdays of the termination.

1.15.7.1. Both the Learning Architect and the F&S Instructor are Key Personnel. F&S Instructors are required to undertake a training and certification process that may take 6-months to complete before that are allowed to instruct solo in the classroom.

Therefore, it is imperative that this position remained filled or amble leeway is given to ensure the position is not lift vacant if an absence occurs.

1.15.7.2. Give this contract only two FTE, both working within the same division within TDD, and PM and APM may not be required or needed. If the Contractor shall provide a Program Manager (PM) who shall be responsible for the performance of the work under this contract. The name of this person, and an Alternate PM (APM), who shall act for the Contractor when the PM is absent, shall be designated in writing to the KO at the post award conference. The PM or APM shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The PM or APM shall be available between the hours of 7:30 AM to 4:30 PM, Monday through Friday, except federal holidays or when the government facility is closed for administrative reasons.

1.15.8. Identification of Contractor Personnel: Contractor personnel shall be required to t D oc um en t identify themselves as a Contractor when attending meetings, answering Government telephones, or making phone calls on behalf of the Government. In working in other situations, where their Contractor status is not obvious to third parties, Contractors are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. The Contractor shall ensure that the individual e-mail display name of its employees identifies them as a Contractor and that the company name is provided in the e-mail signature block. The Contractor shall provide nametags (badges) to its workers identifying them as Contractors with the following minimum requirements: name, Contractor’s organization, and picture. When an office/cubicle is occupied by a Contractor, the Contractor shall ensure that office space is clearly labeled with the name of the company and the individual Contractor(s).

1.15.9. Contractor Personnel Appearance and Performance: It is essential that all Contractor personnel meet the highest standards of professionalism and personal integrity. The Contractor shall ensure their personnel do not perform work under the influence of alcohol, illegal prescribed drugs, or any other incapacitating agents.

Contractor personnel shall be neatly groomed and dressed in business casual attire to always present a professional appearance.

1.15.9.1. Conduct of Personnel: The Contracting Officer may require the Contractor to remove from the job site any employee working under this contract for reasons of misconduct, security, or found to be under the influence of alcohol, drugs, or other incapacitating agents. Contractor employees shall be subject to dismissal from the premises upon determination by the Contracting Officer that such action is necessary in the interest of the Government. In accordance with (IAW) Joint Ethics Regulations, DOD 5500.7-R, and 18 U.S.C. 1382 (1972), The removal from the job site or dismissal from the premises shall not relieve the Contractor of the requirement of providing sufficient personnel to perform the services as required by this contract.

1.15.9.2. Contractor Conduct: Contractor personnel shall comply with standards of conduct generally required of similarly situated active-duty personnel, to include standards imposed by the Joint Ethics Regulation (JER); Army regulations; and SSI and Fort Jackson policy memos, directives, laws and regulations. Additionally, the Contractor shall not employ any person who is an employee of the Department of the Army, either military or civilian, unless such person seeks and receives approval IAW with DoD 5500.7-R. The Contractor shall not employ any person who is an employee of the Department of the Army if such employment would be contrary to policy set forth in AR 215-1. Upon receipt of allegations or other indications of misconduct or conduct that reflects negatively on the Army or SSI involving Contractor personnel, the Contractor will be notified and shall be required to investigate the matter fully and provide corrective actions to the Contracting Officer. If the employee is determined by the Government as unfit, then the Government may act IAW paragraph C-1.15 above.

1.15.9.3. Treatment of Students: Contractor employees must adhere to TRADOC Reg 350- 6 (Initial Entry Training (IET) Policies & Administration), AR 350-1 (Army Training) and FJ 600-3 (Prohibited Practices and Illegal Associations). The Contractor must treat t D oc um en t all students in a professional manner. The contractor shall not accept personal remuneration for services rendered in the performance of duty. The Contractor shall not engage in social activities with student personnel unless specifically invited by the COR.

The Contractor shall not engage in social activities with students unless specifically invited by the appropriate government official. Student interaction shall be consistent with Sexual Harassment Policies including the Army’s Sexual Harassment/Assault Response and Prevention (SHARP) program. Further, the Contractor, and its employees in positions of training (i.e. Instructors, Instructor/Writers, Trainers, etc.) IMT Soldiers or other military or civilian student members will adhere to DODI 1304.33, dated 28 Jan 15; and complete and sign DD Form 2982.

Violations of any part of DODI 1304.33 and/or DD Form 2982 paragraph 7.a. through 7.n., not granted an exception in paragraph 8 of DD Form 2982, will require that the Contractor take action IAW paragraph C-1.16.of this contract.

1.16. Contractor Travel. Temporary contractor travel is not authorized under this contract.

1.17. Other Direct Costs. N/A

1.18. Data Rights. The government has unlimited rights to all documents/material produced under this contract to the extent permitted by the data rights clauses. The parties mutually acknowledge their understanding that this is the government’s intent.

All documents and materials, to include the source codes of any software, produced under this task order shall be government owned and are the property of the government with all rights and privileges of ownership/copyright belonging exclusively to the government. These documents and materials may not be used or sold by the contractor without written permission from the contracting officer. All materials supplied to the government shall be the sole property of the government and may not be used for any other purpose. This right does not abrogate any other government rights.

1.19. Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation (FAR) Subpart

42.5. The post award conference will also be utilized to ensure contractor understands all HSPD-12 requirements. IAW AR 70-13 para 4.b. (1). The contracting office will hold periodic status or progress meetings with the contracting officer, the COR, the contractor, and other personnel as necessary (at least quarterly) to discuss problems, progress of the contract, and contractor performance. This meeting will be held at a mutually agreed location, or telephonically. The CORs must ensure that they receive copies of written minutes and other correspondence related to these meetings, including follow-up actions. These meetings shall be at no additional cost to the Government.

Contracting Officer Representative (COR): The Contracting Officer will designate, in writing, a COR. The COR will have authority to take certain actions specifically provided and within the limitations prescribed in the designation. A copy of the designation will be furnished to the Contractor. In no event will the COR, by virtue only of his/her designation as such, empowered to execute or agree to any contract modification t D oc um en t thereof. The Contracting Officer will retain the ultimate responsibility for the administration of the contract. Any discrepancy resulting from coordination with or advisement from the COR shall be addressed, in writing, to the Contracting Officer. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: Assures that the Contractor performs the technical requirements of the contract; performs inspections necessary in connection with contract performance; maintains written and oral communications with the Contractor concerning technical aspects of the contract;

issues written interpretations of technical requirements, including government drawings, designs, specifications; monitors Contractor's performance and notifies both the KO and Contractor of any deficiencies; coordinates availability of government furnished property, and provides site entry of Contractor personnel.

1.19.1. The Contracting Officer will designate, in writing, an Alternate Contracting Officer’s Representative. The Alternate COR will have authority to take certain actions specifically provided and within the limitations prescribed in the designation. A copy of the designation will be furnished to the Contractor. In no event will the Alternate COR, by virtue only of his/her designation as such, empowered to execute or agree to any contract modification thereof. The Contracting Officer will retain the ultimate responsibility for the administration of the contract. The Alternate COR’s authority shall only be in effect during the absence of the COR.

1.20. Phase-In/Phase-Out Periods:

1.20.1. Phase-In: To minimize any decreases in productivity and to prevent possible negative impact on additional services, the Contractor shall have all personnel, on board, during the month phase-in period. During the phase-in period, the Contractor shall become familiar with performance requirements to commence full performance of services on the start of the base period of performance. The Contractor shall obtain their CAC or other form of government identifications, any specific government training during the phase-in period.

1.20.2. Phase-Out: If required. Prior to the completion of this contract, an observation period shall occur, at which time team management personnel of the incoming Contractor may observe operations. This will allow for orderly turnover of facilities, equipment, and records and will help to ensure continuity of services. The outgoing Contractor is ultimately responsible for performing full services IAW the contract, during the phase-out period, and shall not defer any requirements for the purpose of avoiding responsibility or of transferring, such responsibility to the succeeding Contractor. The outgoing Contractor shall fully cooperate with the succeeding Contractor and the Government, so as not to interfere with their work or duties.

1.20.3. To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the outgoing Contractor shall have all personnel on board during the phase-out period. The outgoing Contractor shall be prepared to transition the workload to the newly selected Contractor during the thirty (30) day t D oc um en t phase-out period, which will occur at the end of the period of performance of the contractual effort.

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PART 2 DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER (KO). A person with authority to enter into, administer, and/or terminate contracts, and to make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations.

This individual has authority to provide technical direction to the Contractor, as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. CONTRACTOR PERSONNEL. Contractor and subcontractor employees performing working under this contract.

2.1.5. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement (PWS).

2.1.6. DELIVERABLE. Anything that can be physically delivered, but may include non-physical things, such as meeting minutes or reports.

2.1.7. GOVERNMENT-FURNISHED PROPERTY (GFP) OR GOVERNMENT

PROPERTY (GP). [i.e., Equipment (GFE) and/or Material (GFM)]. Property [i.e., Equipment, Material] in the possession of or directly acquired by the Government and subsequently made available to the Contractor.

2.1.8. KEY PERSONNEL. Contractor employees who are critical for achieving PWS objectives. Key personnel shall meet position qualification and experience requirements indicated in the PWS. When key personnel qualifications are used as an evaluation factor in “Best Value” procurement, the Contracting Officer is the only one authorized to concur with key personnel replacement after award of the contract. When proposed key personnel resumes are used as an evaluation factor in best value procurement, a letter of commitment may be required from the individual whose resume is provided.

2.1.9. PERFORMANCE PREQUIREMENT SUMMARY (PRS). A listing of the service t D oc um en t outputs under the contract that are to be evaluated by the COR on a regular basis, the surveillance methods to be used for these outputs, and the performance requirement of the listed outputs.

2.1.10. PHYSICAL SECURITY. Actions that prevent the loss or damage of government property.

2.1.11. QUALITY ASSURANCE. A planned and systematic pattern of all actions necessary to provide confidence that adequate technical requirements are established;

products and services conform to established technical requirements; and satisfactory performance is achieved. For the purposes of this document, quality assurance refers to actions by the Government.

2.1.12. QUALITY ASSURANCE SURVEILLAND PLAN (QASP). The Government’s organized written document specifying the surveillance methodology to be used for surveillance of Contractor performance.

2.1.13. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.14. SUBCONTRACTOR. One that enters a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

2.1.15. WORKDAY. The length of time during a day in which the Contractor provides services, in accordance with the contract. Also referred to as Business Day.

2.1.16. WORK WEEK. Monday through Friday, unless otherwise specified.

2.2. ACRONYMS:

ACOR Alternate Contracting Officer's Representative ADP Army Doctrine Publications AFARS Army Federal Acquisition Regulation Supplement AG Adjutant General AGS Adjutant General School AIT Army Initial Training AKO Army Knowledge Online ALC Advanced Leadership Course ALMS Army Learning Management System ALT-IO Acquisition, Logistics, and Technology-Integration

Office AMEDD Army Medical Department of the U.S. Army AR Army Regulation ARFORGEN Army Force Generation ASOM Army School of Music t D oc um en t

AT Antiterrorism ATCTS Army Training Certification Tracking System ATP Army Technical Publications ATTP Army Tactics, Techniques and Procedures Bb Blackboard BOLC Basic Officer Leader Course BTS Broadband Training System CAC Common Access Card CADD Combined Arms Doctrine Directorate CASCOM Combined Arms Support Command CBT Computer-Based Training CBD Chief, Doctrine Branch, USASSI CCC Captain’s Career Course CCE Contracting Center of Excellence CFR Code of Federal Regulations CG Commanding General CMR Contractor Manpower Reporting COE Contemporary Operational Environment CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTS Commercial Off–the-Shelf CWX CollabWorx DA Department of the Army DCO Defense Connect Online DDS Deployable Disbursing System DFARS Defense Federal Acquisition Regulation Supplement DISA Defense Information Systems Agency dL Distributed Learning DOD Department of Defense DPMO Deployment Process Modernization Office ECC Eagle Cash Card ETB Education Technology Branch FAR Federal Acquisition Regulation FC Finance and Comptroller FCS Finance and Comptroller School FM Field Manual FY Fiscal Year HR Human Resources IA Information Awareness ID Identification IMI Interactive Multimedia Instruction IPR In-Progress Review IT Information Technology t D oc um en t

JAG Judge Adjutant General JCA Joint Capability Area KO Contracting Officer MSR Monthly Status Report NACI National Agency Check with Inquiries NATO North Atlantic Treaty Organization NCOES Non-commissioned Officer Education System OCI Organizational Conflict of Interest ODC Other Direct Costs PA Personnel Accounting PCC Perform Paper Check Conversion PIPO Phase In/Phase Out PM Program Manager POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program SB Storyboard SOF Special Operations Forces SOP Standard Operating Procedures SR Strength Reporting SSI Soldier Support Institute TARP Threat Awareness Reporting Program TDD Training Development Directorate TE Technical Exhibit TR TRADOC Regulation TRADOC Training and Doctrine Command VBS2 Virtual Battle Simulation-2 WAWF Wide Area Workflow t D oc um en t

PART 3

GOVERNMENT FURNISHED ITEMS AND SERVICES

3. General. All hardware, software, workspace equipment, and classroom teaching equipment is provided by the government.

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PART 4

CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES

4. General: The Contractor is not required to purchase any equipment. Equipment and supplies required onsite will be provided by the government.

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Part 5 SPECIFIC TASKS

5. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential. The Contractor shall provide the following training support services in the areas of Facility and Staff instruction and learning architects.

5.1. Instructor Tasks. Reference paragraph 1.15. present instruction according to Army Faculty and Staff training policy. Reference paragraph 1.11.3 Hours of Operation, contractor may be required to work 5 eight-hour days, 4 ten-hour days, or a similar combination not to exceed a 40-hour week to meet mission requirements such as presenting instruction at the mission command training site. At least a one-week notice will be provided the contractor.

5.1.1. The Contract Instructors shall go through an orientation period to learn the SSI organization. The instructors shall perform administrative and train-up functions such as processing and procurement of a CAC card, staff & faculty training, and shadowing of another instructor for the specified lesson(s) the Contractor will be required to teach.

This shall include familiarization with the target audience and the respective course program of instruction (POI). It shall also include familiarization with the respective lesson plans from which the instructor will present classroom instruction. This period shall be from 30 – 60 days after recruitment and reception at SSI. Deliverable: Instructor will complete an SSI orientation checklist.

5.1.1.2. The Contract Instructors shall perform platform instruction for Faculty and Staff topics assigned by the Course Manager. Student class load shall generally range from 16-24 students.

5.1.1.3. The Contract Instructors shall evaluate student course work deliverables.

Examples include tests, practical exercises, papers, briefings/presentations and performances. Deliverable: Instructors will evaluate and return student course work deliverables within 48 hours or per Course Manager’s guidance.

5.1.1.4. The Contract Instructors will conduct remediation of students failing to meet course standards. Deliverable: The instructors will conduct student remediation IAW Army Regulation 350-1 and USASSI Reg 350-11 (Student Disposition).

5.1.1.5. The Contract Instructors shall conduct research to remain current of Army doctrine, regulations, and other policy and procedural changes. Deliverable: Research Analysis Briefings and/or Reports per task order to Course Manager as required.

5.1.1.6. The Contract Instructors shall attend meetings, conferences, briefings and…