Draft PSS - SOW (20 Oct 2021).pdf

STATEMENT OF WORK

PRODUCTION SUPPORT SERVICES

Controlled Unclassified Information (CUI)

1.0 SCOPE

1.1 Introduction: This Statement of Work (SOW) is for Production Support Services (PSS) at Fleet Readiness Center Southwest (FRCSW), North Island San Diego, California. The Production Support Services (PSS) will provide maintenance on industrial plant and facilities equipment and tool control services.

1.2 Background: FRCSWs primary responsibility as a Maintenance Repair Organization (MRO) is to provide fleet readiness support to the naval aviator. The Contractor shall support multiple departments and programs at FRCSW. FRCSW provides maintenance support functions through the Industrial Production Support Department (IPSD). The IPSD provides engineering, planning, and maintenance on FRCSW’s industrial plant equipment. The FRCSW Positive Tool Control Program is responsible for keeping the Central Tool Room and Satellite Tool Crib Centers in compliance with COMNAVAIRFORINST 4790.2B (Section 10.12). The FRCSW Industrial Logistics Department is responsible for Industrial Logistics Support (ILS) analysis, maintenance task analysis, maintenance scheduling, metrics development, and future workload standards (WLS) for multiple aircraft platforms.

1.3 Specific Tasking: The contractor will be tasked by issuance of individual task orders to perform specific functions in accordance with the terms and conditions of the contract and within the scope of the SOW. Each task order will definitively identify technical details, deliverable products and schedule requirements.

2.0 APPLICABLE DOCUMENTS:

2.1 These applicable documents may be revised during performance of the contract. The following is a list of known documents needed and referred to in the performance of the services required by this SOW.

The documents listed below are the versions current at the writing of this SOW and are necessary to fully understand and perform the tasks described herein. Unless otherwise specified, the revision level and date of each document, specification or standard cited or referred to within this solicitation shall be the revision that is listed in the Department of Defense ASSIST Database (http://assistdocs.com/search) in effect on the date of contract award or at the time, an option is exercised. The Contractor shall comply with the latest version of each instruction and series update. Contractor shall comply with any changes to the instructions and notices after contract award. In the event of conflict between this SOW and applicable documents, the SOW shall be the superseding document and the contractor will contact the PCO for further instructions.

a. DOD 5010.12-M, Procedures for the Acquisition and Management of Technical Data, May 1993, Incorporating Change 1, 31 August 2018.

b. COMNAVAIRFORINST 4790.2 SERIES

c. COMNAVAIRFORINST 4790.2 Section 10.12 (Tool Control Program)

d. Naval Aviation Maintenance Program (NAMP) Manual COMNAVAIRFORINST 4790.2B.

e. FRCSW 10290.1C CH-1 Command Tool Control Program

f. FRCSW LCP4790 (CHP10.11) DEC 08, 201410320.1G Foreign Object Damage (FOD)

Prevention Program

g. 4200.1D/FISCINST 4200.6A Commercial Procurement

h. International Standard ISO 14000:2004 Environment Management System (EMS).

i. International Standard BS Occupational Health and Safety Assessment Series (OHSAS) 18001:2007 Safety Management System (SMS).

j. Aerospace Standards (AS) 9100C, 9110A, and 9110B as promulgated by the International Aerospace Quality Group (IAQG).

k. OSHA Industrial Safety Regulations: OHSAS-18001:2007

l. DOD 5220.22M, National Industrial Security Program Operating Manual Change 1, 28 February

2006, Incorporating Change 2 May 18, 2016.

m. SECNAVINST 5510.30 CC, Department of the Navy (DON) Personnel Security Program (PSP)

Instruction, 24 Jan 20202020.

n. SECNAVINST 5510.36 BB, Department of the Navy (DON) Information Security Program (ISP)

Instruction, 12 Jul 20192019.

o. DOD Instruction 5200.48 Controlled Unclassified Information, (CUI), March 6, 2020.

p. NAVAIR Depot Maintenance System – Time and Attendance (NDMS-TAA) https://mynavair.navair.navy.mil/portal/server.pt/gateway/PTARGS_32_0_856_0_- 1_47/docman/download/575322/0/0/0/ndms_taa_user_manual.pdf

q. FRCSWINST 4855.1 SERIES Quality Program Manual

r. DODD 5230.25, Withholding of Unclassified Technical Data from Public Disclosure, 06

November 1984, Incorporating Change 2, October 15, 2018.

s. Naval Aviation Maintenance Program (NAMP) Manual COMNAVAIRFORINST 4790.2B CH-1

t. COMFRCINST 5100.4 (SMS)

u. FRCSW Safety Management System Procedures (SMSP)

2.2 Controlled Unclassified Information (CUI). The Contractor shall implement adequate security measures to safeguard CUI information, per reference (o) (or subsequent revision series), Controlled Unclassified Information, (CUI), within the Contractor’s information system from unauthorized access and disclosure. The Contractor shall prescribe standardize procedures for tracking and reporting cyber intrusion events that affect DoD CUI in the Contractor information systems.

3.1. General Support Requirements.

3.1.1 Compatibility: All Contractor personnel are required to have a favorably adjudicated Tier-3 investigation from the Office of Personnel Management (OPM) (Reference section 3.2). The Government will initiate and own the background investigation and subsequent clearance.

3.1.2. Work Location, Facilities and Telework.

3.1.2.1. Work Location: The primary location will be Naval Air Station North Island San Diego, CA. The contractor shall be required to travel when deemed necessary to fulfill contract requirements. Travel requirements will be coordinated with the Contracting Officer’s Representative (COR) and addressed on individual task orders. Contractor travel may be CONUS or OCONUS. Remote sites may include, but not limited to, the following in the Western Pacific Region:

- Marine Corps Air Station (MCAS) Camp Pendleton, CA

- MCAS Miramar, CA

- MCAS Yuma, AZ

- Marine Corps Facility Kaneohe Bay, HI

- Naval Air Station (NAS) Fallon, NV

- NAS Lemoore, CA

- NAS Point Mugu, CA

- NAS Whidbey Island, CA

- Cannon AFB, NM https://mynavair.navair.navy.mil/portal/server.pt/gateway/PTARGS_32_0_856_0_-1_47/docman/download/575322/0/0/0/ndms_taa_user_manual.pdf https://mynavair.navair.navy.mil/portal/server.pt/gateway/PTARGS_32_0_856_0_-1_47/docman/download/575322/0/0/0/ndms_taa_user_manual.pdf

- NAS North Island Coronado, CA

3.1.2.2 Facilities: The Government will provide work spaces for onsite administration of indirect labor categories (e.g. program managers, administrative assistants). Executive overhead requirements (e.g.

president, vice president, counsel) shall be maintained at the Contractor’s offsite facility. The Government will provide training facilities at Naval Air Station North Island to be used by the Contractor for employee trade skill training listed in Attachment 3. Contractor management shall ensure that Government facilities and equipment are not used for personal gain. Within the production areas of FRCSW, as space permits, the Government will provide the Contractor with a dedicated workspace to be utilized by the Project Manager and other on-site work leads and supervisors as required. This Government furnished workspace will include a telephone line to be utilized for official use only, and a computer with current applications installed. The Government will not furnish office equipment or supplies. The Contractor shall provide standard office supplies and any other resources necessary for the management and operation of the required maintenance services. All equipment and supplies provided by the Contractor shall remain the property of the Contractor.

Section 3.1.2.3 Telework: The Contractor, upon notification to, and concurrence from, the Contracting Officer's Representative (COR) that the employees' work tasking is eligible for telework, may utilize alternate worksites/locations and telework to support continued performance of its contract in accordance with company policy.

3.1.3. Contract Status Reporting.

CONTRACTOR REPORTING REQUIREMENTS:

3.1.3.1 The Contractor shall comply with the following reporting requirements:

CDRL TITLE

A001 Man Hours Expenditure Chart A002 Contractor's Personnel Roster A003 Accident/Incident Report A004 Contractor's Progress and Status Report A005 Contract Funds Status Report (CFSR) A006 OPSEC Program A007 Certification/Data Report A008 Logistics Management Information (LMI) A00A Fund Status Report

3.1.4. Work Schedule

Normal Work Hours/Days: The FRCSW uses a five-day workweek, Monday through Friday, consisting of eight hours per day. Due to different work schedules, specific hours of operation will be specified under each individual task order. Saturdays, Sundays, and Government Holidays are considered non-work days.

3.1.4.1 Hours of Operation: The FRCSW Naval Air Station North Island San Diego (including remote sites) working hours of operation as follows:

(1) "A" Shift: 0600 to 1430 hours;

(2) "B" Shift: 1400 to 2230 hours; and

(3) "C" Shift: 2200 to 0630 hours.

3.1.4.2. The normal work hours are subject to change due to weather conditions, construction, etc. The Contractor shall be required to respond accordingly. The Contractor workforce shall be available to work the “A”, “B” and “C” shifts, Monday through Friday. Normal shift start and stop times for Contractor personnel will coincide with the above production shop shifts, with a maximum work day of 12 hours.

Historically, eighty percent (80%) of the Contractor workforce has been assigned to work the "A" Shift and twenty percent (20%) of the Contractor workforce has been assigned to work the other Shifts. The “C” shift is used sparingly to overcome scheduling and facility capacity constraints. The Contractor shall provide services after normal working hours, evenings and weekends, and travel to sites when appropriate, based on the specific needs of FRCSW and the Fleet.

3.1.4.3 Federal Holidays: The Contractor, normally, will not provide services on the following Federal Holidays: New Year's Day, Martin Luther King Day, President's Day, Memorial Day, Juneteenth National Independence Day, Independence Day, Labor Day, Columbus Day, Veteran's Day, Thanksgiving Day and Christmas Day. When a holiday occurs on a Saturday, Federal employees are normally granted the previous Friday as the holiday observance. When a holiday occurs on a Sunday, Federal employees are normally granted the following Monday as the holiday observance. There are occasions when the FRCSW reduces operations in conjunction with the following holidays: Thanksgiving Day, Christmas Day, and New Year's Day which encompass additional non-holiday work days and weekends. When such a notice is given, the Contractor shall reduce its level of effort to coincide with the reduced FRCSW operations. FRCSW operations on North Island, California are typically shutdown between Christmas Day and New Year’s Day. Contractor personnel will not have access to the facilities during this time. As such, Contractor personnel shall not be billed against direct costs during any temporary furlough or shutdown period, and are expected to make arrangements accordingly.

3.1.4.4. Installation Closure: When an unforeseen installation closure occurs on a regularly scheduled day of work the Contracting Officer’s Representative (COR) will have the option to reschedule the work on any day that is mutually satisfactory to the Contractor and the Procuring Contracting Officer (PCO).

When an unforeseen installation closure occurs during the hours of regularly scheduled days of work, the Contractor's personnel shall secure the material, equipment, vehicles, and building as determined by assigned FRCSW personnel in accordance with current FRCSW Instruction (FRCSWINST) 3440.1(series) and operating procedures for the preservation and protection of the property.

3.1.4.5. Severe Weather Closure: In the event of severe weather closings or other hazardous situations, notification will be given to the Contractor in order to take appropriate actions for any affected work sites.

3.1.5. Other Direct Costs: Other Direct Costs (ODC) are based on a per annum not-to-exceed amount.

Approval shall be obtained from the COR prior to the purchase of any material, training or travel expenses. All materials purchased by the Contractor under this item are the property of the Federal Government. Any material remaining after completion of the contract, the cost of which has been reimbursed by the Government, shall remain Government property and disposition instructions shall be sought from the Procuring Contracting Officer (PCO). Costs associated with licenses, certificates, and training that FRCSW requires outside of industry standards will be paid by the Government as ODC.

Costs associated with travel and lodging shall be reimbursed in accordance with the JTR. The number and types of trips, including the number of personnel traveling, shall be limited to the minimum required to accomplish work requirements and shall be coordinated with the COR. Reimbursement for travel expenses shall be in accordance with the Joint Travel Regulations (JTR) and shall be billed against the

Travel CLIN listed in the contract. Travel, training and material shall be approved by the COR prior to commencement of the travel and training and procurement of the material.

Section 3.1.6. RESERVED

3.1.7. Management of Contractor Personnel. Contractor work leads shall assume several administrative duties and responsibilities. The administrative tasks include, but are not limited to: Daily Time and Attendance (TAA) verification (to be complete at the beginning of each shift), notification to FRCSW supervisors of personnel not in attendance (for planning purposes) or any other system that the Government may transition into for the duration of this contract. The Government will provide the Contractor with computer access to the FRCSW "production operation system of record", which shall be used by FRCSW for internal administrative purposes and to track production operation. The FRCSW system will not be used for contractor billing "validation or contractor management purposes". Contractor management personnel will be responsible for ensuring that labor hours expended against a production work document will be accounted for in the Government production system.

Section 3.1.8. Transition Out Strategy. As the incumbent, if the Contractor is an unsuccessful offeror in the subsequent Government solicitation for the next PSS contract or the contract is terminated for any reason, the Contractor shall, during the successor Contractor’s mobilization period, provide all reasonable support to the Government and the successor Contractor to ensure an orderly transition and minimize any impact on operational readiness. The incumbent Contractor shall provide the successor Contractor access to all technical documentation and publications, including but not limited to the training, qualifications, and certifications of existing personnel, on a not-to-interfere basis during the transition phase-out period.

The Contractor shall provide current inventory and transfer all technical documentation and publications to the successor Contractor. Additionally, the successor Contractor shall also be permitted to observe the Contractor performing PSS services on a not-to-interfere basis during the transition phase-out period.

Section 3.1.9. Program Unique Requirements.

3.1.9.1 Mobilization: The mobilization period is for a period not-to-exceed thirty (30) days. This period shall be utilized to allow the Contractor to attain logistical competence. The mobilization period shall be utilized to hire and train the Contractor personnel, obtain appropriate security clearances All personnel shall be hired, trained, and in place by the completion of the mobilization period and ready to work within the first week of contract award. In cases where the Contractor has hired the incumbent’s personnel, the Contractor shall present documentation to the COR that verifies existing personnel’s qualifications are current and valid. The Government will notify the Contractor if training requirements are modified to ensure that the Contractor meets current qualifications. The Contractor shall assume full responsibility for all PSS requirements, in accordance with the SOW upon completion of the mobilization period.

During this mobilization period, the Contractor may observe the PSS tasks being performed by the transitioning Contactor as an On-The-Job Training (OJT) function, provided it does not interfere with services.

Section 3.2. Security. The security requirements specified herein shall apply to the contractor and all subcontractors. The contractor shall comply with applicable Government security regulations and the requirements of the DoD Contract Security Classification (DD Form 254). All Contractor personnel must be eligible to perform Non-Critical Sensitive work as defined by SECNAV M-5510.30C. All Contractor personnel are required to have a favorably adjudicated Tier-3 investigation from the Office of Personnel Management. The Contractor shall submit a request for personnel security investigation to the

Government Security Office. The Government Security Office shall initiate the Contractor's Electronic Questionnaire for Investigations Processing (eQIP)), and shall conduct a preliminary screening of the Contractor's eQIP for suitability and derogatory information. The Government Security Office shall initiate the Contractor's Electronic Questionnaire for Investigations Processing (eQIP), and shall conduct a preliminary screening of the Contractor's eQIP for suitability and derogatory information. The Contractor employee shall provide all requested information pursuant to the Privacy Act of 1974. The Government Security Office may deny the Contractor access to Government facilities and information and may prohibit the Contractor from performance of sensitive duties for failure to provide requested information or when derogatory or adverse information is present on the Contractor's eQIP, in such cases, the Contractor employee may not perform on the Contract.

Initial personnel security requirements will be established in conjunction with the COR during the first thirty (30) days of the mobilization period. During contract performance the contractor shall maintain sufficiently cleared personnel to perform the tasks required by this SOW IAW the COR, contract, and DD Form 254. All contractor personnel shall possess the requisite security clearance, accesses, and need-to-know commensurate with the requirements of their positions.

Restricted Area Access: Performance of work in restricted areas may require additional access badge procedures in accordance with FRCSWINST 5500.5 (or subsequent series revisions).

Contractor personnel working on a federal installation in support of this contract shall report to the FRCSW Security Officer any adverse information or security concerns of which pose a threat to the security of DoD personnel, contractor personnel, resources, and classified or unclassified defense information. For all work performed at FRCSW or other Government CONUS and/or OCONUS locations, the contractor shall comply with the provisions of the local command regulations (see section 2.1). Contractor employees shall be required to display identification badges that identify them as contractor employees while working in support of this contract. Exception to displaying the identification badge will be when contractor employees are working with machinery or objects that could cause safety issues. The Government will furnish the identification badges.

Section 3.2.1. Citizenship Requirements. All contractors must be U.S. Citizens.

Section 3.2.2. Investigative Requirements. The Contractor shall inform the COR and FRCSW Security Officer of any contractor personnel who have an investigation with an action pending, eligibility has been administratively withdrawn or pending, withdrawal of interim clearance eligibility, eligibility of no determination made, or final denial or revocation of security clearance eligibility. Contractor personnel who lose their personnel security clearances shall have their IT user accounts disabled immediately for IT systems that process CUI and will not have access to any federal Government restricted areas, facilities, or IT system.

Section 3.2.3. Common Access Cards (CAC)/ Public Key Infrastructure (PKI), System Authorization Access Request Navy (SAAR-N). Contractor Personnel: contractor personnel shall be required to qualify for and obtain a Common Access Card (CAC) and FRCSW badge. Contractor shall maintain their qualifications for CAC and FRCSW badges. The CAC shall be the principal identity credential for supporting interoperable access to installations, facilities, buildings, controlled spaces and required access to Navy information technology systems (e.g., Navy Marine Corps Intranet (NMCI). The Navy Commercial Access Control System (NCACS) new hires that have delays in CAC processing may utilize the DBIDS credential for up to 3 months while the CAC card application is processing. CAC’s will be required for all contractor personnel. During the mobilization/transition, specific CAC and DBIDS credential requirements will be coordinated with the COR 30 days prior to the beginning of the period of performance. Contractor service support personnel who do not require access to any CMI in performance of this contract but are assigned to sensitive national security duties shall require a favorable personnel security determination regarding his/her loyalty, reliability and trustworthiness. Facility clearance and job duties may require Contractor to support Critical Sensitive (CS) Information Technology (IT) Level I (Privileged Access) and Noncritical-Sensitive (NCS) IT Level II (Limited Privilege, sensitive information access) duties, such as CUI, and IT systems. In accordance with Department of the Navy Implementation of Homeland Security Presidential Directive 12 (HSPD-12) and Department of Defense Standardized Investigation Request Procedures, Non National Industrial Security Program (Non-NISP) Investigations are to be conducted for contractors requiring access to an installation, require a Common Access Card and access an IT-I or IT-II system but who do not require access to classified information. Non-NISP investigations for contractor personnel under this contract will be processed through FRCSW Personnel Security Office. Contractor eligibility and trustworthiness requirements when performing under FRCSW Contract and or task order for contractor personnel not requiring access to any classified material information but requiring access to controlled unclassified information (CUI) or logical access to any government information system will require a favorable completed and adjudicated TIER 3(T3) or a TIER 3 REINVESTIGATION (T3R). Contractors assigned to a NONCRITICAL-SENSITIVE IT LEVEL II PRIVILEDGE, SENSITIVE INFORMATION ACCESS) duties will require a favorably completed and adjudicated TIER 3. The contractor shall comply with all Information Assurance (IA) security requirements for accessing any U.S. Government IT Systems and/or networks and will have the appropriate background investigation and security clearance in accordance with personnel security guidelines. Contractor may be required to support Critical Sensitive (CS) Information Technology (IT) Level I (Privileged Access) and Noncritical-Sensitive (NCS) IT Level II (Limited Privilege, sensitive information access) duties. The investigative basis for assignment to a designated CS IT-I position is a favorably completed and adjudicated Single Scope Background Investigation. Contractors requiring a CAC must meet the credentialing standards of DoDI 5200.46, DoD Investigative and Adjudicative Guidance for Issuing the Common Access Card (CAC). Issuance of the CAC shall be in accordance with DoDI 1000.13, Identification (ID) Cards for Members of the Uniformed Services, Their Dependents, and Other Eligible Individuals. A favorably adjudicated National Agency Check with Inquiries (NACI) is the minimum investigation required for final credentialing determination for CAC. An interim credentialing determination can be made based on the results of a completed National Agency Check or an Federal Bureau of Investigation National Criminal History Check (Fingerprint Check), and submission of a request for investigation (NACI or greater) or a personnel security investigation (PSI) equal to or greater in scope than a NACI. The Contractor shall coordinate with the COR to return CACs to the FRCSW Security Office when the card has expired, is damaged or compromised, when the card holder is no longer affiliated with the DoD, or no longer meets the eligibility requirements for the card. DBIDS credentials shall be retrieved by the contractor and returned to DBIDS security personnel. The SSBI must be updated every five years by an SSBI-PR. The investigative basis for assignment to a designated NCS IT-II position is a favorably completed and adjudicated Tier 3 (T3) or Tier 3 Reinvestigation (T3R). The contractor shall adhere to the Department of the Navy's information assurance program prescribed methodologies for the protection of information to support the DoN mission and will comply with local service/component command information assurance security directives, regulations, and standard operating procedures. DBIDS or CAC badges must be worn outside of outer garments at all times in accordance with FRCSWINST 5500.5 (or subsequent series revisions).

Section 3.2.4. Information Security. The Contractor shall implement and maintain security procedures and controls to prevent unauthorized disclosure of controlled unclassified information and to control distribution of controlled unclassified information in accordance with 32 Code of Federal Regulation Part 117, NISPOM. National Industrial Security Program Operating Manual (NISPOM), and SECNAV M- 5510.36C. All Contractor facilities shall provide an appropriate means of storage for controlled unclassified information and materials. All controlled unclassified information shall be appropriately identified and marked in accordance with DoD Instruction 5200.48, Controlled Unclassified Information

(CUI).

3.2.4.4 The contractor shall be responsible for all costs associated with the T3 or T3R (fingerprints).

Costs connected to the T3 or T3R process will not be reimbursed as a direct cost under this contract.

3.2.4.5 Information Assurance: Information Assurance (IA) and Personnel Security Requirements for Accessing Government Information Technology (IT) Systems: The Contractor shall comply with the IA and personnel security requirements for accessing Government IT systems requirements specified in the contract.

Section 3.2.4.6. Public Release of Unclassified: CUI including Covered Defense Information (meeting the definition of 48 CFR 252.204–7012(a)) generated and/or provided under this contract shall be marked and safeguarded as specified in DoD Instruction 5200.48, Controlled Unclassified Information (CUI).

Available at https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/dodi/520048p.PDF. Any product containing technical information as defined in DoDI 5230.2424 shall be assigned a distribution statement (distribution statements B through F) using the criteria set forth in DoDI 5230.24 (Distribution Statements on Technical Documents); and have this statement displayed per DoDI 5230.24, Enclosure 3.

Section 3.2.5. Operational Security (OPSEC). The Contractor shall develop, implement, and maintain an OPSEC program to protect controlled unclassified and classified activities, information, equipment, and material used or developed by the Contractor and any subcontractor during performance of the contract. The Contractor shall be responsible for the subcontractor implementation of the OPSEC requirements. This program may include Information Assurance and Communications Security (COMSEC). The OPSEC program shall be in accordance with National Security Decision Directive (NSDD) 298, and at a minimum shall include:

a) Assignment of responsibility for OPSEC direction and implementation.

b) Issuance of procedures and planning guidance for the use of OPSEC techniques to identify vulnerabilities and apply applicable countermeasures.

c) Establishment of OPSEC education and awareness training.

d) Provisions for management, annual review, and evaluation of OPSEC programs.

e) Flow down of OPSEC requirements to subcontractors when applicable.

While performing aboard NAVAIR or NAVAIR sites, the contractor shall comply with facility OPSEC program instructions and contribute to organization-level OPSEC efforts. Include OPSEC as part of its ongoing security awareness program and take all required Agency training. Be responsive to the Supporting OPSEC Manager on a non-interference basis. Protect sensitive unclassified information/CUI and activities, which could compromise classified information or operations, or degrade the planning and execution of operations performed by the RO and contractor in support of the mission.

Section 3.2.6. Mandatory Training. Mandatory training will be required for the following Department of Navy (DON) courses: DoD Cyber Awareness Challenge (Information Assurance Training), Privacy and Personally Identifiable Information (PII) Awareness, Operations Security (OPSEC), Counterintelligence Awareness & Reporting (CIAR), Level One Antiterrorism Training, and Records Management.

Section 3.2.9. Program Unique Requirements.

3.2.9.1 Utilization of Government Furnished Property (GFP): The type of equipment, availability, location and schedule for use will be managed by the COR. This equipment will be dual use between the Government work force and the contractor. The Government will maintain formal records of Government property. The Government will provide special tooling and ground support equipment not requiring licensing or certification, in the performance of this contract. This equipment will be dual use between the Government work force and the contractor. The Contractor shall exercise reasonable safeguards and care for the government furnished tooling and ground support equipment.

3.2.9.2 Sources of Supply: The Government will provide aeronautical material and equipment necessary to perform maintenance services required under the contract that shall be used by the Contractor. The Contractor shall not introduce any components and/or spare parts for use in performance of maintenance services.

3.2.9.3 Personal Protective Equipment (PPE): The Contractor shall be responsible for providing all PPE to their employees except Self-Retracting Lifelines (SRL) and OSH approved cloth coveralls and disposable coveralls as identified in section 3.3.6 which will be provided by the Government. SRL is a specific type of vertical lifeline used as part of a fall protection system. Contractor provided PPE shall be provided to contract employees in accordance with the requirements of 29 CFR1910.132 (or subsequent revision series) and Industrial Hygienist recommendations.

3.2.9.4 Services and Supplies: Any services or supplies purchased for this SOW shall meet, if applicable, military and/or Original Equipment Manufacturing (OEM) specifications.

3.2.9.5 Quality Assurance: Contractor performance measurement standards will consist of the elements identified in the Contract Surveillance Plan (CSP), and in accordance with the inspection clause herein.

Remedies may include rework at no additional cost to the Government, a higher level of inspection, and re-training or recertification of contractor personnel.

3.3. Detailed Support Requirements

3.3.1. Industrial Production Support Department (IPSD):

3.3.1.1 The contractor shall install, remove, repair, maintain, overhaul and perform preventative maintenance on a periodic or scheduled basis on a large variety of industrial plant equipment, such as lathes, test equipment, test systems, and work benches in production shops in various buildings located in the FRCSW including hangars and other general work areas, and in preparing and or restoring facility areas as required by such actions. The types of equipment range from industrial production machinery to facility equipment such as ventilation systems. The work encompasses efforts from simple filter and fluid replacements to more complex repair and or replacement.

3.3.1.2 The contractor shall adhere to all OEM and FRCSW safety standards for the repair, maintenance, removal and installation of the industrial plant equipment.

3.3.1.3 The Contractor shall, during the course of the maintenance activities, review existing maintenance documentation to ensure it is in compliance with the most recent maintenance criteria and make recommendations for Preventative Maintenance (PM) or Standard Operating Procedures (SOP) on each respective piece of equipment as required. Where the PM or SOP appears to be out of date the contractor shall investigate the functional requirements and make recommendations for updates. (CDRL A003)

3.3.1.4 The contractor shall perform inspection of maintenance equipment and supplies to include packing and unpacking and movement to the designated area within the FRCSW. The contractor shall plan, layout, assemble, and install rigging to move objects in confined areas.

3.3.1.5 The contractor must have knowledge of state and local regulations for operating vehicles and possession of valid driver’s license is required. The contractor will be required to handle heavy cables, shackles, beam clamps, block and tackle assemblies, chain falls, motors, position work stands/platforms or staging to lift and move parts or subassemblies weighing up to 100 pounds. Operate Hoists, dollies, hand trucks, forklifts up to 20K, and work with mobile cranes and with fellow workers for more complicated and heavier jobs. Contractor shall provide training and certification for forklift operators.

FRCSW will provide training and certification for hoists.

3.3.1.6 The contractor shall provide material coordination services in the performance of these tasks to coordinate and expedite material and supplies necessary to accomplish the task as determined by the Government.

3.3.1.7 The contractor shall provide warehousing support for the storing and delivery of material/supplies requisitioned to perform assigned tasks. The contractor shall maintain the Government provided storage facility in a neat and orderly fashion.

3.3.1.8 The contractor shall perform lead abatement as required on existing facilities and or plant equipment in accordance with the following citations and instructions (or subsequent revision series);

a) -8 CCR Section 5198 Cal/OSHA General Industry Safety Orders, Lead

- 29 CFR 1926.62, Lead in Construction

- 29 CFR 1910.134, Respiratory Protection

- 29 CFR 1910.1200, Hazard Communication

- 29 CFR 1910, Section 132-138, Personal

b) Protective Equipment

- 42 CFR Part 84, Respiratory Protection

3.3.1.9. Appropriation: These support services will be covered by Navy Working Capital Funds

(NWCF).

3.3.2 Support Equipment (SE) Planned Maintenance System (PMS) Support:

3.3.2.1 Contractor shall support the Production Planning Division and N42 Aviation Maintenance / Production Department. Support Equipment Maintenance Planning and Maintenance Execution Monitoring and documentation are required by COMNAVAIRFORINST 4790.2B CH-1 (NAMP) (or subsequent revision series). Planning, monitoring, and documenting NAMP compliance for Support Equipment cannot be accomplished with in-house organic resources alone. Additional Logistic Management Specialists will allow the Support Equipment Planned Maintenance System (SE PMS) Program Manager and Team to perform the required monitoring, documenting and training to achieve and maintain NAMP compliance.

3.3.2.2 Contractor will augment the team on day-to-day NAMP documentation for SE PMS and AS 9100/9110 Quality Management Systems for Aerospace Manufacturing and Maintenance. The contractor participating as a member of the SE PMS team will assist in weekly NAMP Computerized Self Evaluation Checklist (CSEC) audits of the SE PMS Program.

3.3.2.3 File all applicable completed work orders for Periodic Maintenance (PM) , Corrective Maintenance (CM), Acceptance Transfer (A/T), Monthly Visual Inspection (MVI) and Technical Directive (TD) in accordance with NAMP requirements. Print PM, CM, MVI and TD work orders from Maximo Work Order Tracking via Business Process Engineering (BOE).

3.3.2.4 Contractors shall augment the SE PMS Program Management team in providing information using Maximo Asset Screens, Maximo Preventive Maintenance Screens, Excel, PowerPoint, and SharePoint formats. The contractor shall assist the program manager to enhance communications for these programs at FRCSW in the form of monthly reports, instructions and Standard Work Packages (SWP’s) and as needed and assigned. The contractors augmenting the Support Equipment team at FRCSW will perform the following functions: maintain /review, and update SE PMS instruction FRCSWINST 110141.C. The contractors shall assist in creating and maintaining the annual review and update the four FRCSW Local SE PMS SWP’s for; (a) SE Turn In Procedures, (b) SE Preservation Procedures, (c) SE Acceptance / Transfer Procedures, (d) SE Preoperational Inspection Procedures and any other SWP’s required by the Command for SE PMS. The Government will be responsible for compiling information and providing the final data deliverable for all SE reports.

3.3.2.5 Assist the SE PMS Program Manager in preparing overdue reports Periodic Maintenance (PM).

These reports include at minimum (a) the SE Coming Due for PM Report, (b) the Courtesy Draft SE Overdue for PM Report, (c) the SE Overdue for PM Report, (d) The Slings Overdue for PM Report, and

(e) the Monday Morning Meeting (in front of the CO/XO) SE Overdue for PM Report using PowerPoint and SharePoint , (f) the Monthly Overdue but In-Use Report for Production Officer (g) monthly, via SharePoint update the SE PMS Web Page with the latest SE Overdue for PM Reports, (h) the Avionics Weekly PM Report and (i) the Avionics Down Station Report. The Government will be responsible for compiling information and providing the final data deliverable for all SE reports.

3.3.2.6 The Contractors will attach red (rejected) tags (form number FRCSW 4855/15, revision 2-13 (or subsequent revision series)) on SE that is overdue for PM turn in that falls under FRCSW Overdue but In- Use Report that is routed to the Production Officer. The Contractors will maintain the Evaluation Request / Action Request (ERAR) in the Electronic Continuing Analysis and Metrics (eCAM) involving SE Maintenance discrepancies for the SE PMS Program Manager. The Contractors will prepare weekly agenda / report for the SE PMS Computerized Self Evaluation Checklist (CSEC) briefing meeting with the Division Director. The Contractors will maintain, annually review and update approximately 827 current sling shop 4790/51 records for Acceptance / Transfer entries, Technical Directive (TD) entries, next PM Due Dates, and PM/ Corrective Maintenance (CM) completeness. The Contractors will maintain, annually review and update approximately 189 current Avionics SE 4790/51 records for Acceptance / Transfer entries, Technical Directive (TD) entries, next PM Due Dates, and PM/CM completeness. The Contractors will maintain, annually review and update approximately 407 current Installed Plant Equipment SE 4790/51 records for Acceptance / Transfer entries, Technical Directive (TD) entries, next PM Due Dates, and PM/ CM completeness. The contractors will daily file completed PM and CM work orders in the 4790/51 card folders of the corresponding SE in Avionics and Plant Equipment per NAMP requirements.

3.3.2.7 The contractors will weekly verify TD compliance on assigned SE using DECKPLATE System NAT02 reports per NAMP requirements. The contractor will verify TD update documentation in

Maximo. The contractors will assist the SE PMS Program Manager in tracking of SE items lost, misplaced or having incorrect location status for the purposes of SE turn in for PM and TD compliance.

3.3.3 Tool Room Support:

3.3.3.1 Tool Control Services has the responsibility for keeping the Central Tool Room and Satellite Tool Crib Centers in compliance with section 2.0 Applicable documents and the instructions below (or subsequent revision series):

COMNAVIFORINST 4790.2 Section 10.12, Tool Control Program

FRCSWINST 10290.2 Command Tool Control Program

FRCSWINST 13650.1E Individual Material Readiness List Management

FRCSWINST 5296.1B Equipment Management Control

COMFRCINST 4790.11 Foreign Object Damage Prevention and Tool Control Program

Local Command Procedures for Foreign Object Damage Prevention Program of 14 Jun 19

3.3.3.2 Contractor support services shall be used in performing tool room tasks in support of the Command Tool Program. Services include regular and recurring tool and parts room receipt, storage, identification, inventory, order and issue of hand, unique and consumable tools.

3.3.3.3 The Contractor shall perform tool room tasks in support of the Command Tool Control Program.

Tasks include, but not limited to performing quality checks and finishing operations on vendor supplied roll-a-ways, building new roll-a-ways, sorting old tools, de-militarizing unusable tools (DRMO), replacing usable tools to stock.

3.3.3.3.1 The Central Tool Room has the responsibility for keeping the Command in compliance with the COMNAVAIRFORINST 4790.2, Section 10.12 (or subsequent revision series).

3.3.3.3.2 The Contractor shall assist in maintaining the MAXIMO and ERP database. This consists of:

3.3.3.3.2.1 Updating quantities of tools and consumables in stock at CTR

3.3.3.3.2.2 Checking out and checking in tools

3.3.3.3.2.3 Updating quantities of tools and consumables in stock at CTR

3.3.3.3.2.4 Building tool box listing by drawer and location for each box

3.3.3.3.2.5 Adding and deleting individual inventory from the system

3.3.3.3.2.6 Transferring and assignment of rollaway custody

3.3.3.3.3 Contractor support services

3.3.3.3.3.1 Shall issue new tools against a Broken Worn Tool Report

3.3.3.3.3.2 Shall issue replacement tools for missing tools reported via eCAMS

3.3.3.3.3.3 Shall assist in preforming quality checks on tool boxes and point of use boxes (POUs) located on the shop floor

3.3.3.3.3.4 Shall assist in the de-militarizing unusable tools and transferring them to the Defense Reutilization and Marketing Office (DRMO)

3.3.3.3.3.5 Creating tool box/POU inventories in accordance with command instructions and the 4790.2

3.3.3.3.3.6 The contractor shall utilize the Government furnished laser etch machine to perform laser etch marking of Government hand tools.

3.3.3.3.3.7 Shall work in partnership with FRCSW workforce to properly restock supplies and tools.

3.3.3.3.3.8 Shall work with the shops to coordinate replacement tools

3.3.3.3.3.9 The Contractor shall transport supplies, tools and calibration items to satellite tool centers as required by Government. The Central Tool Room is one of many tool centers to support on this contract effort.

3.3.3.3.3.10 The Contractor shall utilize Personal Protective Equipment (PPE) requirements (safety shoes/hearing protection) at FRCSW facilities.

3.3.3.3.3.11 The Government will provide computers for the Contractor to access the following programs including but not limited to: MAXIMO, CMPRO, CONOPS, TAA, SharePoint, eCAMS, Share Drive, and BOE.

3.3.3.3.3.12 Satellite Tool Rooms may be staffed by contractor personnel.

3.3.4 Basic Tool Box Responsibilities:

3.3.4.1 A proper inventory must be created and pictures of each drawer must be taken so that each location of each tool is easily identifiable

3.3.4.2 The Change of Custody form must be initiated for the final customer’s approval and signature

3.3.4.3 The Container Inventory must be updated and approved to reflect the addition of the box/POU (point of use)

3.3.4.4 Each tool must be silhouetted in the toolbox or POU drawer/shelf.

3.3.4.5 The location of each tool is identified by the standard inventory on file

3.3.5 Tool Repairer Responsibilities:

3.3.5.1 Tooling to be maintained include but are not limited to: pneumatic grinders, impact wrenches, compression riveters, rivet pull guns, routers, drill motors, ratcheting wrenches, and pneumatic-hydraulic spacematic drill motors

3.3.5.2 Huck & Cherry powerigs and Huck installation tools; paint spray equipment, including pneumatic, airless and electrostatic guns, pumps, motors and tanks; special support equipment;

welding and cutting equipment, including oxy-acetylene and heliarc; potting guns, pumps and tanks; metal spray and plasmation equipment; air transformers; gas and air regulators; torque control tooling; hand tools and safety equipment.

3.3.5.3 Repairers shall maintain custodial control over such tooling and equipment.

3.3.5.4 Shall be able to use knowledge of mechanical principles, gauges and check malfunctioning tools.

3.3.5.5 Troubleshoots and repairs interrelated systems in very complex power trains, reduction mechanisms, mechanical and automatic control systems, clutches and lubrication systems.

3.3.5.6 Performs overhaul, repair and maintenance on tools using a wide variety of hand, power actuated and especial tools, lathes, drill presses, hydraulic arbor presses, grinders, sanders and torque testing tools/equipment.

3.3.5.7 Shall assist in performing key engraving

3.3.6 Contractor Lead

3.3.6.1 The contractor Lead shall maintain, track and keep all current Broken/Worn Tools and Missing Tool requests and update accordingly on BWTR tracker

3.3.6.2 BWTR Tracker shall be sorted by code and filed at the end of each month in the proper file for tracking purposes.

Section 3.4. Labor Category.

3.4.1 The Contractor shall provide qualified personnel as detailed in the Labor Categories listed below with minimum education and relevant experience requirements. All labor categories that require a degree shall be obtained from an accredited college or university as recognized by the U.S. Department of Education. All qualification requirements and additional training associated with each Labor Category at contract award shall be the responsibility of the Contractor and shall be maintained for the duration of this contract. Any new qualifications and/or training requirements identified by the Government that were not required at the initial time of contract award, will be provided by the Government. As a minimum, the contractor shall furnish personnel with the capabilities, skills, and experience to perform the SOW requirements in accordance with the contract. The following lists the minimum labor category education and experience requirements, Bureau of Labor Statistics (BLS) Standard Occupational Classification (SOC) Code, Department of Labor (DOL) Service Contract Act (SCA) code and functional descriptions for key categories only.

3.4.1.1 Professional employee experience and education level definitions. Note: If required, specialized experience and associated years of that particular experience are specified under the applicable labor category qualifications.

3.4.1.2 Junior. A junior level person within a labor category has less than three (3) years of experience and a bachelor’s degree or a qualifying substitution, if identified. Experience may exceed three (3) years if performing a junior level function. A junior level person is responsible for assisting more senior positions and/or performing functional duties under the oversight of more senior positions.

3.4.1.3 Journeyman. A journeyman level person within a labor category has three (3) to ten (10) years of experience and a bachelor’s degree or a qualifying substitution if identified. A journeyman level person typically performs all functional duties independently.

3.4.1.4 Senior. A senior level person has at least ten (10) years of relevant experience and a master’s degree, or a qualifying substitution if identified. A senior level person typically works on high-visibility or mission critical aspects of a given program and performs all functional duties independently. A senior level person may oversee the efforts of less senior staff and/or be responsible for the efforts of all staff assigned to a specific job.

Labor Category Education and Experience BLS SOC Code and SCA Code Relevant Experience

Level

Carpenter High School diploma or GED;

Vocational training commensurate with Department of Labor functional description.

SCA 23130 3+ Years Journeyman

Electrician High School diploma or GED;

Vocational training commensurate with Department of Labor functional description.

SCA 23160. 3+ Years Journeyman

Electronic Industrial Control Maintenance

III

High School diploma or GED;

Vocational training commensurate with Department of Labor functional description.

SCA 23183. 3+ Years Journeyman

Pipefitter High School diploma or GED;

Vocational training commensurate with Department of Labor functional description.

SCA - 23790 3+ Years Journeyman

Program Manager BS or BA degree. Experience with aircraft systems, hardware and software, configuration control, test and evaluation, systems integration, and systems supportability. Experience in initiating and maintaining technical direction within broad program objectives directly related to aircraft systems, hardware and software, configuration control, test and evaluation, systems integration, and systems supportability. Knowledgeable of acquisition policies and procedures.

Demonstrated knowledge of and experience with the requirements of the DOD 5000 series. Demonstrated ability to work with large and diverse teams and the ability to effectively provide guidance, direction, and supervision in all areas of contracted effort such as program management, systems engineering, major system acquisitions, and financial management.

BLS 11-1021 5-10 +

Years

Senior

Welder High School diploma or GED;

Vocational training commensurate with…