DRAFT Product Description.docx

Dino Software Universal Data Manager License and Maintenance TAC Number: VA-24-00065783

DRAFT PRODUCT DESCRIPTION (PD)

DEPARTMENT OF VETERANS AFFAIRS

Office of Information Technology (OIT) Infrastructure Operations (IO) Chief of Staff Acquisitions and Logistics (A&L)

Dino Software Universal Data Manager License and Maintenance

Date: July 16, 2024

VA-24-00065783

PD Version Number: 8.0

Contents

PRODUCT REQUIREMENTS

The Department of Veterans Affairs (VA), Office of Information and Technology (OI&T), Infrastructure Operations (IO) Chief of Staff Acquisitions and Logistics has a requirement for brand name or equivalent Dino-Software Universal Data Manager (UDM) license and maintenance support. VA has a requirement for storage management and a solution to managing an organization’s Z Operating System (z/OS) Storage at an Enterprise Level, including, Tape Catalogs, Data Facility Storage Management Subsystem Hierarchical Storage Management (DFSMShsm), CA-Disk, Integrated Catalog Facility (ICF) Catalogs, direct-access storage device (DASD) Volumes, DFSMS objects, Spool data and other related objects. The overall ease of installation and automated analysis provides the controls, information and reporting needed to manage the dynamics of modern Storage environment. VA requires virtual storage access method for records and catalog management; the ability to analyze, diagnose, and report; backups; repair clusters; and integrated catalog facility components. Software maintenance is necessary to receive software upgrades and updates to the licensed central processing unit and mega instructions per second based software. The support includes major releases, point releases, service releases and security releases on a quarterly basis, and/or within 48 hours in cases in which a high-risk vulnerability fix becomes available. These software upgrades and updates are necessary to operate successfully and are required to ensure the software remains operational.

The Contractor shall provide one telephone number and/or a point of contact for VA to contact and open maintenance service calls. The Contractor shall provide secure connection capabilities for the downloading of software updates and/or the uploading of diagnostic information. The preferred protocol for transfer is Secure File Transfer Protocol (SFTP).

All deliverables, including the Deliverable Support Information (DSI) document, will be through the AACLicense@VA.GOV mailbox. Deliverables will include updated software licensing information and instructions on how to place service requests. Payment of invoices will not be made without proper distribution of the deliverables.

Dino’s UDM or equivalent software will be used to replace Broadcom CA1software. The current IO infrastructure has used Dino software in the past and found it to have compatible functionality of the current Broadcom product. The software shall be able to support the proprietary database (Integrated Database Management System or IDMS), structure, protocols, and software application programming interfaces. Dino UDM or equivalent shall provide the following functionality: Automate the management of z/OS objects by dynamically reacting to Console messages or conditions, or users can schedule timed processes to interrogate the status of an object. Monitor the status of z/OS objects via the centralized monitor, which allows a user to view and react to alerts from all z/OS Systems via a single graphical user interface (GUI) window. Report on all aspects of enterprise z/OS Storage subsystems centrally, in real time or historically, using Structured Query Language (SQL) filters. Using a single request, for example, a user can view in a central window the status of Storage groups on all of their z/OS Systems. Maintain z/OS Systems using the Command or Job Control Language (JCL) interfaces which allow users to centrally define, store and run z/OS commands or JCL decks. Simplify the management of z/OS Systems using items such as the Volume Initialize wizard or the Storage Explorers. Simplified installation, minimal customization and pre-configured processes mean users can install and gain the benefits from the product in minutes rather than days.

The Period of Performance (POP) shall be 12-months from date of award with four 12-month option periods.

The Contractor shall provide the items listed in Table 1.0 for the base (licenses and maintenance) and each option period (maintenance only), if exercised, as follows:

Table 1.0 Base Period

Description: Dino Software-User Data Manager (UDM) License and Maintenance License Metric: Per MIP License Duration: Perpetual OEM: Dino Software Corporation Mfg Part No: PL-UDM01 Quantity: 1 (2526 MIPs)

Mfg Model No: 8561-409; 8562-H02 HW Serial No: AEAB8; AEAC8 MCC: A00 AppCode: CPS Location: AITC

The Contractor shall complete the Deliverable Support Information form (DSI) for maintenance support. The Contractor shall fill in blocks 15-32.

The Contractor shall provide Original Equipment Manufacturer (OEM) confirmation that all software support or licenses have been purchased. The Contractor shall provide service call instructions to include all information required to obtain maintenance, support or licenses.

The form shall be submitted electronically to: VA PM, ITAM POC and AACLicense@va.gov

Option Period 1

Description: Dino Software-User Data Manager (UDM) Maintenance OEM: Dino Software Corporation Mfg Part No: AM-UDM02 License Metric: Per MIP License Duration: Perpetual

Mfg Model No: 8561-409; 8562-H02 HW Serial No: AEAB8; AEAC8 MCC: A00 AppCode: CPS Location: AITC

The Contractor shall complete the Deliverable Support Information form (DSI) for maintenance support. The Contractor shall fill in blocks 15-32.

The Contractor shall provide Original Equipment Manufacturer (OEM) confirmation that all software support or licenses have been purchased. The Contractor shall provide service call instructions to include all information required to obtain maintenance, support or licenses.

The form shall be submitted electronically to: VA PM, ITAM POC and AACLicense@va.gov

Option Period 2

Description: Dino Software-User Data Manager (UDM) Maintenance OEM: Dino Software Corporation Mfg Part No: AM-UDM02 License Metric: Per MIP License Duration: Perpetual

Mfg Model No: 8561-409; 8562-H02 HW Serial No: AEAB8; AEAC8 MCC: A00 AppCode: CPS Location: AITC

The Contractor shall complete the Deliverable Support Information form (DSI) for maintenance support. The Contractor shall fill in blocks 15-32.

The Contractor shall provide Original Equipment Manufacturer (OEM) confirmation that all software support or licenses have been purchased. The Contractor shall provide service call instructions to include all information required to obtain maintenance, support or licenses.

The form shall be submitted electronically to: VA PM, ITAM POC and AACLicense@va.gov

Option Period 3

Description: Dino Software-User Data Manager (UDM) Maintenance OEM: Dino Software Corporation Mfg Part No: AM-UDM02 License Metric: Per MIP License Duration: Perpetual

Mfg Model No: 8561-409; 8562-H02 HW Serial No: AEAB8; AEAC8 MCC: A00 AppCode: CPS Location: AITC

The Contractor shall complete the Deliverable Support Information form (DSI) for maintenance support. The Contractor shall fill in blocks 15-32.

The Contractor shall provide Original Equipment Manufacturer (OEM) confirmation that all software support or licenses have been purchased. The Contractor shall provide service call instructions to include all information required to obtain maintenance, support or licenses.

The form shall be submitted electronically to: VA PM, ITAM POC and AACLicense@va.gov

Option Period 4

Description: Dino Software-User Data Manager (UDM) Maintenance OEM: Dino Software Corporation Mfg Part No: AM-UDM02 License Metric: Per MIP License Duration: Perpetual

Mfg Model No: 8561-409; 8562-H02 HW Serial No: AEAB8; AEAC8 MCC: A00 AppCode: CPS Location: AITC

The Contractor shall complete the Deliverable Support Information form (DSI) for maintenance support. The Contractor shall fill in blocks 15-32.

The Contractor shall provide Original Equipment Manufacturer (OEM) confirmation that all software support or licenses have been purchased. The Contractor shall provide service call instructions to include all information required to obtain maintenance, support or licenses.

The form shall be submitted electronically to: VA PM, ITAM POC and AACLicense@va.gov

Salient Characteristics

1. Automate the management of z/OS objects, by reacting to Console messages or conditions. Users can schedule timed processes to interrogate the status of an object.

2. Monitor the status of z/OS objects and all controlled systems via the centralized monitor, which allows a user to view and react to alerts from all z/OS Systems via a single GUI window. Allows review for status of Jobs, including the output, from multiple systems in a single GUI window.

3. Report on all aspects of enterprise z/OS Storage subsystems request, for example, a user can view in a central window the status of Storage groups on all of their z/OS Systems.

4. Maintain z/OS Systems using the Command or JCL interfaces commands or JCL decks.

5. Collect information on objects and retain Historical information allowing proactive analysis of data to determine any actions required.

6. Trap critical Console messages and send an alert when critical conditions such as DASD errors occur.

7. React to object conditions such as Catalog or VTOC errors or Scratch Tape shortages and take corrective actions. Notify users (email alerts) about the condition.

8. Software shall be tailored to interface with existing products.

9. Create Service Level Agreements and then propagate these to existing customer Systems, via a single mouse click, or implement these standard Service Level agreements as new customer Systems come on board.

10. Automate the collection of capacity related data such as Usage. Capacity plan, using the SQL based reporting processes.

11. Analyze System messages, Spool or the general Storage architecture and issue z/OS maintenance commands.

12. Monitor Systems, collect information and react automatically to conditions, or it can be used to perform ad hoc tasks on request.

13. System shall integrate into your existing security infrastructure;

14. Iz/OS and TSO commands can be issued to multiple Systems in a single request. Software allows JCL decks to be centrally stored in a single location and then submitted to multiple Systems in a single request.

15. Command output from all Sysplexes is returned to a single GUI Window.

16. It ensures Commands are submitted using the authority of the caller and not the UDM Server.

17. Drill-down functions ensure easy cross reference between reports. Features can be used to generate Summary reports.

18. History functions simplify predictive analysis; History option display historic information about the selected Storage group.

19. It allows users to analyze the state of an object, such as the utilization of critical Storage Groups, and take actions based on the object’s condition.

20. Alerts can be setup based on a message being issued, a job or process ending, or as a result of a Report query returning data, such as a report process for locating Catalogs, which are full.

21. Software shall work with Capture Data or data that is captured and used to pass to UDM or equal from any point in time, or dynamic, real-time data.

22. Software shall be policy based for automation.

23. Software shall use threshold management.

24. Software shall use Rule Actions or equivalent feature.

25. Software requires an intuitive user interface NOTICE OF THE FEDERAL ACCESSIBILITY LAW AFFECTING ALL INFORMATION AND COMMUNICATION TECHNOLOGY (ICT) PROCUREMENTS (SECTION 508) On January 18, 2017, the Architectural and Transportation Barriers Compliance Board (Access Board) revised and updated, in a single rulemaking, standards for electronic and information technology developed, procured, maintained, or used by Federal agencies covered by Section 508 of the Rehabilitation Act of 1973, as well as our guidelines for telecommunications equipment and customer premises equipment covered by Section 255 of the Communications Act of 1934. The revisions and updates to the Section 508-based standards and Section 255-based guidelines are intended to ensure that information and communication technology (ICT) covered by the respective statutes is accessible to and usable by individuals with disabilities.

SECTION 508 – INFORMATION AND COMMUNICATION TECHNOLOGY (ICT) STANDARDS

The Section 508 standards established by the Access Board are incorporated into, and made part of all VA orders, solicitations and purchase orders developed to procure ICT. These standards are found in their entirety at: https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule/text-of-the-standards-and-guidelines. A printed copy of the standards will be supplied upon request.

Federal agencies must comply with the updated Section 508 Standards beginning on January 18, 2018. The Final Rule as published in the Federal Register is available from the Access Board: https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule.

The Contractor shall comply with “508 Chapter 2: Scoping Requirements” for all electronic ICT and content delivered under this contract. Specifically, as appropriate for the technology and its functionality, the Contractor shall comply with the technical standards marked here:

COMPATABILITY WITH ASSISTIVE TECHNOLOGY

The standards do not require installation of specific accessibility-related software or attachment of an assistive technology device. Section 508 requires that ICT be compatible with such software and devices so that ICT can be accessible to and usable by individuals using assistive technology, including but not limited to screen readers, screen magnifiers, and speech recognition software.

ACCEPTANCE AND ACCEPTANCE TESTING

Deliverables resulting from this solicitation will be accepted based in part on satisfaction of the Section 508 Chapter 2: Scoping Requirements standards identified above.

The Government reserves the right to test for Section 508 Compliance before delivery. The Contractor shall be able to demonstrate Section 508 Compliance upon delivery.

INFORMATION TECHNOLOGY USING ENERGY-EFFICIENT PRODUCTS

The Contractor shall comply with Sections 524 and Sections 525 of the Energy Independence and Security Act of 2007; Section 104 of the Energy Policy Act of 2005; Executive Order 13834, “Efficient Federal Operations”, dated May 17, 2018; Executive Order 13221, “Energy-Efficient Standby Power Devices,” dated August 2, 2001; and the Federal Acquisition Regulation (FAR) to provide ENERGY STAR®, Federal Energy Management Program (FEMP) designated, low standby power, and Electronic Product Environmental Assessment Tool (EPEAT) registered products in providing information technology products and/or services.

EPEAT

EPEAT product compliance is not required in this acquisition.

ENERGY STAR

The required software license and maintenance support for this effort are not included in the complete listing of Energy Star categories and associated products found at http://www.energystar.gov/Products, therefore this section is not applicable.

FEMP

The required software license and maintenance support for this effort are not included in the complete listing of FEMP product categories found at https://www.energy.gov/eere/femp/search-energy-efficient-products, therefore this section is not applicable.

SHIPMENT OF SOFTWARE LICENSE AND MAINTENANCE

Inspection: Destination Acceptance: Destination Free on Board (FOB): Destination

Ship To and Mark For: All delivery will be electronic delivery of software and software licenses to AAClicense@va.gov (see Deliverable Support Information CLIN) and provide notice to:

Primary

Alternate

GENERAL REQUIREMENTS

VA TECHNICAL REFERENCE MODEL

The Contractor shall support the VA enterprise management framework. In association with the framework, the Contractor shall comply with OIT Technical Reference Model (VA TRM). The VA TRM is one component within the overall Enterprise Architecture (EA) that establishes a common vocabulary and structure for describing the information technology used to develop, operate, and maintain enterprise applications. Moreover, the VA TRM, which includes the Standards Profile and Product List, serves as a technology roadmap and tool for supporting OIT. Architecture & Engineering Services (AES) has overall responsibility for the VA TRM.

SOCIAL SECURITY NUMBER (SSN) REDUCTION

The Contractor solution shall support the Social Security Number (SSN) Fraud Prevention Act (FPA) of 2017 which prohibits the inclusion of SSNs on any document sent by mail. The Contractor support shall also be performed in accordance with Section 240 of the Consolidated Appropriations Act (CAA) 2018, enacted March 23, 2018, which mandates VA to discontinue using SSNs to identify individuals in all VA information systems as the Primary Identifier. The Contractor shall ensure that any new IT solution discontinues the use of SSN as the Primary Identifier to replace the SSN with the Integrated Control Number (ICN) in all VA information systems for all individuals. The Contractor shall ensure that all Contractor delivered applications and systems integrate with the VA Master Person Index (MPI) for identity traits to include the use of the ICN as the Primary Identifier. The Contractor solution may only use a Social Security Number to identify an individual in an information system if and only if the use of such number is required to obtain information VA requires from an information system that is not under the jurisdiction of VA.

INTERNET PROTOCOL VERSION 6 (IPV6)

The Contractor solution shall support Internet Protocol Version 6 (IPv6) based upon the memo issued by the Office of Management and Budget (OMB) on November 19, 2020 (https://www.whitehouse.gov/wp-content/uploads/2020/11/M-21-07.pdf). IPv6 technology, in accordance with the USGv6 Program (https://www.nist.gov/programs-projects/usgv6-program/usgv6-revision-1), NIST Special Publication (SP) 500-267B Revision 1 “USGv6 Profile” (https://doi.org/10.6028/NIST.SP.500-267Br1), and NIST SP 800-119 “Guidelines for the Secure Deployment of IPv6” (https://doi.org/10.6028/NIST.SP.800-119), compliance shall be included in all IT infrastructures, application designs, application development, operational systems and sub-systems, and their integration. In addition to the above requirements, all devices shall support native IPv6 and dual stack (IPv6 / IPv4) connectivity without additional memory or other resources being provided by the Government, so that they can function in a mixed environment. All public/external facing servers and services (e.g. web, email, DNS, ISP services, etc.) shall support native IPv6 and dual stack (IPv6 / IPv4) users and all internal infrastructure and applications shall communicate using native IPv6 and dual stack (IPv6 / IPv4) operations.

SOFTWARE AND LICENSING REQUIREMENTS

The Contractor shall be responsible for the provision of all software licenses and any associated licensing maintenance required for any development, delivery, integration, operation, and/or maintenance associated with its proposed application(s), software products, software solution, and/or system including, but not limited to, any and all application(s), software and/or software products that comprise, are a part of, or integrate with the Contractor’s proposed application(s), software products, software solution, and/or system for the life of any resulting contract.

INFORMATION SECURITY CONSIDERATIONS

The Assessment and Authorization (A&A) requirements do not apply and a Security Accreditation Package is not required

All VA sensitive information shall be protected at all times in accordance with local security field office System Security Plans (SSP’s) and Authority to Operate (ATO)’s for all systems/LAN’s accessed while performing the tasks detailed in this Product Description.

a. A prohibition on unauthorized disclosure: “Information made available to the Contractor or Subcontractor by VA for the performance or administration of this contract or information developed by the Contractor/Subcontractor in performance or administration of the contract shall be used only for those purposes and shall not be used in any other way without the prior written agreement of the VA.” This clause expressly limits the Contractor/Subcontractor’s rights to use data as described in Rights in Data – General, FAR 52.227-14(d).(1).

b. A requirement for data breach notification: Upon discovery of any known or suspected security/privacy incidents, or any unauthorized disclosure of sensitive information, including that contained in system(s) to which the Contractor/Subcontractor has access, the Contractor/Subcontractor shall immediately notify the COR and simultaneously, the designated ISO, and Privacy Officer for the contract. The term “security incident” means an event that has, or could have, resulted in unauthorized access to, loss or damage to VA assets, or sensitive information, or an action that breaches VA security procedures. See VA Handbook 6500.6, Appendix C, paragraph 6.a.

c. A requirement to pay liquidated damages in the event of a data breach: “In the event of a data breach or privacy incident involving SPI the contractor processes or maintains under this contract, the contractor shall be liable to VA for liquidated damages for a specified amount per affected individual to cover the cost of providing credit protection services to those individuals.” However, it is the policy of VA to forgo collection of liquidated damages in the event the Contractor provides payment of actual damages in an amount determined to be adequate by the agency.

Based on the determinations of the independent risk analysis, the Contractor shall be responsible for paying to VA liquidated damages in the amount of $37.50 per affected individual to cover the cost of providing credit protection services to affected individuals consisting of the following:

1) Notification;

2) One year of credit monitoring services consisting of automatic daily monitoring of at least 3 relevant credit bureau reports;

3) Data breach analysis;

4) Fraud resolution services, including writing dispute letters, initiating fraud alerts and credit freezes, to assist affected individuals to bring matters to resolution;

5) One year of identity theft insurance with $20,000.00 coverage at $0 deductible; and

6) Necessary legal expenses the subjects may incur to repair falsified or damaged credit records, histories, or financial affairs

d. A requirement for annual security/privacy awareness training: “Before being granted access to VA information or information systems, all Contractor employees and Subcontractor employees requiring such access shall complete on an annual basis either: (i) the VA security/privacy awareness training (contains VA security/privacy requirements) within 1 week of the initiation of the contract, or (ii) security awareness training provided or arranged by the contractor that conforms to VA’s security/privacy requirements as delineated in the hard copy of the VA security awareness training provided to the Contractor. If the Contractor provides their own training that conforms to VA’s requirements, they will provide the COR or CO, a yearly report (due annually on the date of the contract initiation) stating that all applicable employees involved in VA’s contract have received their annual security/privacy training that meets VA’s requirements and the total number of employees trained. See VA Handbook 6500.6, Appendix C, paragraph 9.

e. A requirement to sign VA’s Rules of Behavior: “Before being granted access to VA information or information systems, all Contractor employees and Subcontractor employees requiring such access shall sign on annual basis an acknowledgement that they have read, understand, and agree to abide by VA’s Contractor Rules of Behavior which is attached to this contract.” See VA Handbook 6500.6, Appendix C, paragraph 9, and Appendix D. Note: If a medical device vendor anticipates that the services under the contract will be performed by 10 or more individuals, the Contractor Rules of Behavior may be signed by the vendor’s designated representative. The contract must reflect by signing the Rules of Behavior on behalf of the vendor that the designated representative agrees to ensure that all such individuals review and understand the Contractor Rules of Behavior when accessing VA’s information and information systems.

POINTS OF CONTACT

VA Program Manager:

Name: Dawn D. Sturtz Voice: 515-802-2390 Email: Dawn.Sturtz@va.gov

ITAM Contact:

Name: Susan Marro Voice: 570-972-7665 Email: Susan.Marro@va.gov

Contracting Officer:

Name: Edward Hebert Address: 23 Christopher Way Eatontown, NJ 07724

Contract Specialist:

Name: Kelly Driscoll Address: 23 Christopher Way Eatontown, NJ 07724 Voice: 848-377-5106 Email: Kelly.Driscoll@va.gov image1.jpeg