DRAFT PERFORMANCE WORK STATEMENT.pdf

DRAFT

PERFORMANCE WORK STATEMENT (PWS)

1.0 BACKGROUND: The Naval Medical Research Unit (NAMRU) EURAFCENT is a U.S. overseas military research organization with a facility in Cairo, Egypt. This requirement is for non-personal services to provide program mission support to NAMRU

EURAFCENT.

1.1 SCOPE: The mission of NAMRU-EURAFCENT requires the contractor to provide professional support in the specialized areas of Accounting, Administration and Government Travel. The contractor shall provide personnel necessary to perform services under this contract, as defined in this Performance Work Statement. The contractor ensure compliance with all tax and labor laws, including multi-tier taxable income tax rates, Social Insurance Law (such as Social Security) covering Egyptian employees as well as foreign employees whose countries have treaties with Egypt for reciprocal social insurance treatment, employer compliance obligations as defined under Egyptian law, work permit/visa requirements, indirect taxes, compliance with business registration laws, and local taxes including double taxation. The contractor shall have no approval authority and in accordance with these tasks, contractors will have to maintain non-disclosure agreements.

2.0 REQUIREMENT

2.1 Administration Technician (1 FTE)

2.1.1 Minimum Qualifications

• Education: University degree required; faculty of Business Administration, Commerce or Economics or related subject matter and/or 5 years of equivalent experience and knowledge.

• Prior Work Experience: 3 years' experience in administrative duties

• Language Proficiency: Fluent in both written and spoken English and Arabic is required.

• Knowledge: Extensive understanding of Microsoft Word in form of documents, spreadsheets, PowerPoints and reports. Shall be able to communicate administrative issues and reports to outside agencies.

2.1.2 Tasks:

In the performance of the below tasks, the contractor shall not make any approvals or obligations. These tasks are related to preparation, maintenance, and tracking for NAMRU-EURAFCENT Government action and approval.

2.1.2.1 The contractor shall maintain, review, reconcile and balances all accounting records (manual and electronic) for 7 fiscal years and an average of 20 Medical Research Projects. Ensure records that have completed and have been retained for 5 years are reconciled and balanced.

2.1.2.2 The contractor shall review documents for proper accounting classification, review availability of funds in the specific areas of protocols and initiate/prepare the funds for commitment.

2.1.2.3 The contractor shall ensure a standard of accuracy and completeness of the accounting data. The deliverables will be used for management information and will be reported to various levels leadership. These standards shall maintain the accuracy and the updated information of the financial records and the completeness of the financial process. The contractor shall ensure the integrity of the date and reconcile any discrepancies.

2.1.2.4 The contractor shall reconcile expenditure documents for correctness of accounting data and value.

2.1.2.5 The contractor shall resolve independently, or with the Principal Investigators, any deficiencies identified in the committed or obligated funds.

2.1.2.6 The contractor shall maintain updated spreadsheets for each project (Operating Targets (OPTAR) sheet by fiscal year.

In addition, a hard copy file shall be maintained and can be compared with the financial systems.

2.1.2.7 The contractor shall research payments and obligations as needed to provide justifications for adjustment to financial systems and files to reflect proper accounting according to Financial Management Regulations (FMR). Regulations will be supplied to the contractor during the period of performance.

2.1.2.8 The contractor shall review weekly or as needed the OPTAR given to various Government protocols holders to avoid mismanagement and over-obligations of funds.

2.1.2.9 The contractor shall prepare/initiate various funding documents such as 2276, 2275, MIPR, SF182. All prepared and initiated documents will be reviewed and authorized by the Government.

2.1.2.10 The contractor shall submit reports which includes; expense elements list (Supplies, services, etc., reconciliation report, active documents report; status of funds for Ghana Detachment; and quarterly contract status to Comptroller as requested.

2.1.2.11 The contractor shall be responsible for assignments related to the Financial Management and Accounting /systems including participation in devising new approaches to requirements assist in developing and applying internal operating procedures to meet new requirements and new financial systems. The contractor shall document all deliverables and outputs related to this task in a mutually agreed upon format with the Government.

2.1.2.12 The contractor shall be responsible for filling, data entry and logging in all financial records and documents to include but not limited to purchase requests, purchase orders and credit card orders, travel orders, invoices, agreements, drafting correspondence.

2.1.2.13 The contractor shall track all the Government approved time costs in relation to the financial records to ensure the records and data are correct.

2.2 Travel Assistant /Administration Technician (1 FTE)

2.2.1 Minimum Qualification:

• Education: University degree required; faculty of Business Administration, Commerce, Economics or related subject matter.

• Prior Work Experience: 3 years' experience in administrative and secretarial duties

• Language Proficiency: Fluent in both written and spoken English and Arabic is required. Ability to translate from

English/Arabic – Arabic/English.

• Knowledge: Extensive understanding of Microsoft Word in form of documents, spreadsheets, PowerPoints and reports. Shall be able to communicate administrative issues and reports to outside agencies.

2.2.2 Tasks:

2.2.2.1 The contractor shall prepare the necessary documentation, processing travel requests, making cost estimates, adding request details to internal Government travel logbook, and/or entering visa applications and routing it through Command levels and preparing the travel order, Sending PRR along with order to SATO for ticket booking. The contractor will not have any approval authority.

2.2.2.2 The contractor shall process travel claims. This includes reviewing claims to ensure that required itineraries, expenses are completely shown, that necessary certifications are included, explanations are adequate and supporting documents are attached. All travel claim approval will be the responsibility of Government

2.2.2.3 The contractor shall verify and ensure that all travel requirements meet travel regulations found at:

https://www.defensetravel.dod.mil https://www.defensetravel.dod.mil/

2.2.2.4 The contractor shall provide on the job training to Government or other support in order to back-up employees. In addition answers questions and provides guidance with regard to travel requirements, regulations and policies.

2.2.2.5 The contractor shall coordinate and arrange hotel reservations, and conference registrations for all authorized travelers.

2.2.2.6 The contractor shall be responsible for data entry and logging in all travel requests into the Travel logbook. The contractor shall distribute all Government provided Travel Authorizations, Tickets and Hotel confirmation to travelers from the Travel Office Supervisor.

2.2.2.7 The contractor shall be aware and communicate to travelers all entry visas requirement and procedures of different foreign countries.

2.2.2.8 The Contractor shall have be in continuous contact with all local embassies, and track the related work pertaining to all entry visas services.

2.2.2.9 The contractor shall perform relevant administrative duties involved with visa services and established visa processing guidelines for different embassies. These visa processing guidelines shall be internally documented for NAMRU-EAC and updated by the contractor.

2.2.2.10 The contractor shall assist applicants during the process of applying for a visa by providing information on visa procedures based on knowledge of host country.

2.2.2.11 The contractor shall provide support by explaining procedures such as (passports validation, visa application forms, photos, obtaining diplomatic notice from the U.S. EMBASSY for Americans and local notices for local civilian staff), receiving documents, answering queries from travelers, explaining procedures to be followed, providing guidance and routing customers to the appropriate person in the consular section as needed.

2.2.2.12 The contractor shall monitor status of all entry visa status and pending cases.

2.2.2.13 The contractor shall provide interpretation and translation services as needed, Arabic-English and English-Arabic, including assisting during visa interviews; translation of documents and correspondence including diplomatic notes.

2.2.2.14 The contractor shall monitor diplomatic note submissions from U.S. EMBASSY to a Foreign Country’s Consular.

2.2.2.15 The contractor shall be responsible drafting, keeping and organizing correspondences assigned by the supervisor.

3.0 General Information:

3.1 Period of Performance: The contract is for one (1) Base Year of 12 months from 30 September 2025 and 4 Option years of 12 months each.

3.2 Quality Control: The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor will notify NAMRU EURAFCENT of deficiencies in the service process.

3.3 Quality Assurance: The Government shall evaluate the Contractor’s performance, outlined by this PWS, in accordance with a Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

3.4 Recognized Holidays: The contractor is not required to work on the designated holidays observed by the organization where the work is performed as per the schedule below:

New Year’s Day (US) Moulid El Nabi (Egypt)** Coptic Christmas (Egypt) Martin Luther King Day (US) Revolution/Policy Day (Egypt) President’s Day (US) Sham El Nessim (Egypt) Sinai Liberation Day (Egypt)* Labor Day (Egypt)* Memorial Day (US) Independence Day (US) Eid El Fitr (Egypt)** National Day (Egypt) Labor Day (US) Eid El Adha (Egypt)** Armed Forces Day (Egypt) Columbus Day (US) Islamic New Year (Egypt)** Veterans Day (US) Thanksgiving Day (US) Christmas Day (US)

*The COR may consider moving the observance date of local holidays falling on weekends or otherwise in the event that the Egyptian Government issues decisions mandating that both the public and private sector change the observance date of a local holiday.

** Dates of Islamic holidays are subject to the sighting of the moon and may vary from projected dates.

3.5 Hours of Operation: The contractor is responsible for conducting business at the times of business in Egypt, Sunday through Thursday except official Government holidays or when the facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons.

3.6 Place of Performance: The work to be performed under this contract shall be performed, at NAMRU EURAFCENT (Egypt) offices, in Cairo, Egypt or as mentioned for special cases.

3.7 Security Requirements: Contractor personnel performing work under this contract and working at

NAMRU EURAFCENT (Egypt) shall obtain U.S. Embassy clearance (Egyptian Nationals) and shall maintain the level of security required for the life of the contract.

**Common Access Card (CAC): In the event contractor personnel are required to obtain a CAC for access to a DoD IT network and email address, a National Agency Check shall be required prior to onboarding those personnel.

3.8 Organizational Conflict of Interest: Contractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in US FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

3.9 Key Control: N/A

3.10 Physical Security: The contractor must be responsible for safeguarding all data, supplies and equipment provided for contractor use. At the close of each work period materials shall be secured.

3.11 Identification of Contractor Employees: All contract personnel attending meetings, answering U.S.

Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

3.12 Contractor Travel: 2 trips a year is anticipated for each subcontractor to assist in training staff in

Ghana and Italy and attend meetings/conferences as needed. The contractor may be required to travel to off-site training locations and carry or ship training materials. Contractor will be authorized travel expenses consistent with the substantive provisions of the Joint Travel Regulations (JTR) and the limitation of funds specified in this contract. All travel requires Government approval/authorization and notification to the COR.

3.12.2 The COR is the travel order approval authority as designated in writing by the OCO. All travel requirements (including plans, agenda, itinerary, or dates) shall be pre-approved by the TPOC and COR and is on a strictly cost reimbursable basis. Travel approval must be processed in accordance with NAMRU-EAC command procedures (e.g., TAD request), in accordance with Joint Travel Regulations (JTR), documented and submitted with the Quarterly Status Report, and correlated with a corresponding line item in the invoice for payment. Costs for travel shall be billed in accordance with the regulatory implementation of Public Law 99-234 and FAR 31.205-46 Travel Costs, subject to local policy and procedures and subject to the limitation of funds specified in this contract.

3.12.2 Travel Arrangements. Arrangements for and costs of all travel, transportation, meals, lodging, and incidentals are the responsibility of the Contractor. The Contractor shall remain current on applicable training, regulations, policies, and procedures that may impact processes for travel and modify their processes accordingly. All travel must be approved by the COR in writing prior to the contractor incurring costs. The estimate shall include airline ticket costs, car rental, per diem, registration fees and any other allowable costs associated with the travel. All travel and transportation shall utilize commercial sources and carriers, provided the method used for the appropriate geographical area results in reasonable charges to the government. The Government will not pay for economy plus, business class, or first-class travel.

3.12.3 Travel Claims Procedures, Approvals, and Reimbursements. The contractor shall provide a Travel Report following each trip to the COR within ten (10) calendar days after the completion of travel. All travel costs shall be billed within 30 days after travel is complete unless an approval for later billing is approved by COR or OCO. All travel cost reimbursement requests must detail all authorized expenses associated with the travel and all receipts including ticket stubs (booked airline, hotel receipts, etc.) shall be provided to substantiate claims for costs. The annual estimated travel amount is $20,000 and shall not include fee or contractor burdens.

3.13 Data Rights: In accordance with DFARS 252.227-7015 and DFARS 252.227-7032. The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract must be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the Contracting Officer. All materials supplied to the Government must be the sole property of the Government and may not be used for any other purpose.

This right does not abrogate any other.

3.14 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Technical Representative, and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues.

These meetings shall be at no additional cost to the government.

3.15 Other Direct Costs: There may be ODCs required to perform this PWS and will be defined on as needed basis in writing (e.g., e-mail) by the TPOC for this contract. ODCs will typically include (but are not limited to) contractor-procured supplies, equipment, IT support equipment, and subcontractor and consultant services incidental to performance. All ODCs shall be approved by the TPOC in writing (e.g., email) if within scope and budget. Otherwise, a modification to the contract will be required.

3.16 Technical Point of Contact (TPOC):

Maged Maher Takla

Email: maged.m.takla.ln@health.mil

3.17 Contract Type: Firm Fixed Price contract (FFP)

4.0 DEFINITIONS AND ACRONYMS:

4.1. DEFINITIONS:

4.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

4.1.2. CONTRACTING OFFICER. A person with authority to enter, administer, and or terminate contracts, and make related determinations and findings on behalf of the government.

Note: The only individual who can legally bind the government.

4.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S.

Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

4.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

4.1.5. DELIVERABLE. Anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.

4.1.6. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an mailto:maged.m.takla.ln@health.mil offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

4.1.7. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

4.1.8. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

4.1.9. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

4.1.10. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

4.1.11. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privacy of contract with the subcontractor.

4.1.12. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

4.1.13. WORK WEEK. Sunday through Thursday, unless specified otherwise.

4.2. ACRONYMS:

ACOR Alternate Contracting Officer Representative CCE Contracting Center of Excellence CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTS Commercial-Off-the-Shelf DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DOD Department of Defense FAR Federal Acquisition Regulation KO Contracting Officer NAMRU U.S. Naval Medical Research Unit NTE Not to Exceed OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs PI Primary Investigator POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control

QCP Quality Control Program SOP Standard Operating Procedure TE Technical Exhibit TPOC Technical Point of Contact

5.0 GOVERNMENT FURNISHED ITEMS AND SERVICES:

5.1 GFP. At no time during the term of this contract shall the contractor remove GFP supplies or equipment from the

NAMRU EURAFCENT facilities, unless TPOC or COR approval is provided in advance. The contractor shall comply with FAR 45 entitled, “Responsibilities, and Liabilities for Government and FAR 52.245-1 entitled, “Government Property.”

5.2 Facilities. The Government will provide the necessary workspace for the contractor staff to provide the support outlined in the SOW to include desk space, telephones, computers, printers, scanners, cellphones, and other items necessary to maintain an office environment. All the GFP will be under the custody of NAMRU-EAC.

5.3 Utilities. All utilities in the facility will be available for the contractor’s use in performance of tasks outlined in this SOW. The contractor shall be responsible for operating under conditions that preclude the waste of utilities.

5.4 Return of Government Furnished Items. If GFP is issued, the contractor may, at any time, return the items if no longer needed for the performance of this SOW; however, returned items will not be replaced by the Government, and the unavailability or lack of the items under these circumstances will not excuse Nonperformance, or justify increase in cost to the Government. The contractor shall notify the Government in writing of its intent to return items.

5.5 Missing, Stolen, Lost, and Recovered Property. The contractor shall comply with FAR 45.104 “Responsibilities, and Liabilities for Government Property.” The contractor shall be held responsible for lost, missing, stolen, damaged, abused (excessive wear and tear), or destroyed items while in the contractor’s possession. Any damage to government furnished items due to negligence, failure to secure or contractor caused accidents shall be repaired, and temporary / replacement property acquired, at the cost to the contractor.

6.0 CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

6.1 Services: The Contractor shall furnish all services required under this contract.

6.2 Facilities: Contractors shall require a facility clearance in order to gain access to all necessary facilities

6.3 Materials: N/A

6.4 Equipment: Contractors shall be provided access to use the printers and scanners at NAMRU

EURAFCENT offices, and, if required, will be provided a CAC operated laptop, and a cellular phone and international phone plan if their work requires making long distance phone calls.

Government laptops are prohibited from being removed from Government facilities unless approval is obtained by the TPOC or COR.

7.0 APPLICABLE PUBLICATIONS (CURRENT EDITIONS)

7.1 The generated data under this contract should not be published or submitted to any scientific conferences without preapproval from NAMRU EURAFCENT authority.

7.2 The Contractor must abide by all applicable regulations, publications, manuals, and local policies and procedures, as in the Declaration of Helsinki, the Code of Federal Regulation, GCP and the research ethics guideline of NAMRU EURAFCENT. (http://www.gpo.gov/, http://www.ich.org/home.html) (Revised Common Rule found at https://www.hhs.gov/ohrp/regulations-and-policy/regulations/finalized-revisions-common-rule/index.html), the study protocol and NAMRU EURAFCENT Standard Operating procedures written and provided by NAMRU EURAFCENT.

QUALITY ASSURANCE SURVEILLANCE PLAN

The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

1. Purpose: To ensure that the Government has an effective and systematic method of surveillance for the services in the PWS. The QASP will be used primarily as a tool to verify that the contractor is performing all services required by the PWS in a timely, accurate and complete fashion.

2. Performance Standards:

a. Schedule - The due dates for deliverables and the actual accomplishment of the schedule will be assessed against original due dates and milestones established for the contract or task order(s).

b. Deliverables – The deliverables required to be submitted will be assessed against the specifications for the deliverables detailed in the PWS for the required content, quality, timeliness, and accuracy.

c. Past Performance - The Government will assess the contractor’s record of conforming to contract requirements and to standards of good workmanship, the contractor’s adherence to contract schedules including the administrative aspects of performance, the contractor’s history of reasonable and cooperative behavior and commitment to customer satisfaction, and the contractor’s business-like concern for the interest of the customer.

3. Performance Requirements Summary:

The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

4. Incentives/Disincentives:

The Technical Point of contact (TPOC) makes an annual report on Contractor Performance. The contractor’s failure to achieve satisfactory performance under the contract/task order, reflected in the TPOC’s annual report, may result in the loss of future Government contracts/task orders.

For each item that does not meet acceptable levels, the Government may issue a Contract Discrepancy Report (CDR). CDRs will be forwarded to the Contracting Officer with a copy sent to the contractor. The contractor must reply in writing within 5 days of receipt identifying how future occurrences of the problem will be prevented. Based upon the contractor’s past performance and plan to solve the problem, the Contracting Officer will determine if any further action will be taken.

In accordance with the inspection of services provisions of the contract, the contractor will be http://www.gpo.gov/ http://www.ich.org/home.html) http://www.hhs.gov/ohrp/regulations-and-policy/regulations/finalized-revisions-common-incentivized to provide quality products in a timely manner since the Government can require the Contractor, at no additional cost, to replace or correct work that fails to meet contract requirements.

DELIVERABLES SCHEDULE

Performance Objective (The

Service required—usually a shall statement)

Standard

Performanc e Threshold (Max. error rate)

Method of Surveillance

Administrative Technician

PWS 2.1.2.1, 2.1.2.2, 2.1.2.3

Contractor is in compliance with 97% of the time

Maintain, review, reconcile and balances all accounting records. Ensure records that have completed and have been retained for 5 years are reconciled and balanced.

Review documents for proper accounting classification, review availability of funds in the specific areas of protocols and initiate/prepare the funds for commitment.

Ensure a standard of accuracy and completeness of the accounting data. The deliverables will be used for management information and will be reported to various levels leadership.

0% deviation

TBD

PWS 2.1.2.6 Contractor is Maintain updated spreadsheets for each project (Operating Targets (OPTAR) sheet by fiscal year. In addition, a hard copy file shall be maintained and can be compared with the financial systems.

in compliance with 97% of the time

0%

PWS 2.1.2.8, 2.1.2.9, 2.1.2.10 Less than 3 Review weekly or as needed the OPTAR given to various Government protocols holders to avoid mismanagement and over-obligations of funds.

Prepare/initiate various funding documents such as 2276, 2275, MIPR, SF182. All prepared and initiated documents will be reviewed and authorized by the Government. The contractor shall submit reports which includes; expense elements list (Supplies, services, etc., reconciliation report, active documents report; status of funds for Ghana Detachment; and quarterly contract status to Comptroller as requested.

errors, complete and accurate.

PWS 2.1.2.12, 2.1.2.13 Contractor is Responsible for filling, data entry and logging in all financial records and documents to include but not limited to purchase requests, purchase orders and credit card orders, travel orders, invoices, agreements, drafting correspondence.

Track all the Government approved time costs in relation to the financial records to ensure the records and data are correct in compliance with 97% of the time

Travel Assistant /Administration Technician

PWS 2.2.2.1, 2.2.2.2 Less than 3 Prepare the necessary documentation, processing travel requests, making cost estimates, adding request details to internal Government travel logbook, and/or entering visa applications and routing it through Command levels and preparing the travel order, Sending PRR along with order to SATO for ticket booking.

Process travel claims. This includes reviewing claims to ensure that required itineraries, expenses are completely shown, that necessary certifications are included, explanations are adequate and supporting documents are attached. All travel claim approval will be the responsibility of Government.

errors, complete and accurate.

0%

PWS 2.2.2.5, 2.2.2.6 Less than 3 Coordinate and arrange hotel reservations, and conference registrations for all authorized Travelers.

errors, accurate.

Responsible for data entry and logging in all travel requests into the Travel logbook.

The contractor shall distribute all Government provided Travel Authorizations, Tickets and Hotel confirmation to travelers from the Travel Office Supervisor

PWS 2.2.2.7, 2.2.2.8, 2.2.2.9 Less than 3 Communicate to travelers all entry visas requirement and procedures of different foreign countries.

Contact with all local embassies, and track the related work pertaining to all entry visas services.

Perform relevant administrative duties involved with visa services and established visa processing guidelines for different embassies. These visa processing guidelines shall be internally documented for NAMRU and updated by the contractor.

errors, PWS 2.2.2.10

Assist applicants during the process of applying for a visa by providing information on visa procedures based on knowledge of host country.

Less than 3 errors, complete and accurate.

0% deviation

TBD

PWS 2.2.2.11

Provide support by explaining procedures such as (passports validation, visa application forms, photos, obtaining diplomatic notice from the U.S. EMBASSY for Americans and local notices for local civilian staff), receiving documents, answering queries from travelers, explaining procedures to be followed, providing guidance and routing customers to the appropriate person in the consular section as needed.

Less than 3 errors, PWS 2.2.2.12, 2.2.2.13, 2.2.2.14, 2.2.2.15

Monitor status of all entry visa status and pending cases.

Provide interpretation and translation services as needed, Arabic-English and

Less than 3 errors, English-Arabic, including assisting during visa interviews; translation of documents and correspondence including diplomatic notes.

Monitor diplomatic note submissions from U.S. EMBASSY to a Foreign Country’s Consular.

Responsible for drafting, keeping and organizing correspondences assigned by the supervisor.

Special License Agreement

Data Rights: The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.