Draft Performance Work Statement.pdf
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Performance Work Statement, DES Service Contract Directorate of Emergency Services
Performance Work Statement (PWS)
DES Emergency Service Contract
Fort Irwin, California
23 September 2021
DRAFT
Table of Contents
Title Section Page
Number Introduction 1.0 3 Background 1.1 4 Objectives 1.2 4 Climatic Conditions 1.3 4 Facility Access 1.4 5 Requirements 2.0 5 Description of Services 2.1 5 Work Management 2.2 11 Disposal 2.3 13 Maintenance of Work Site 2.4 13 Installation Recycling Program 2.5 14 Facilities, Systems, and Equipment Identified for Future Replacement
2.6 14
New Components 2.7 14 Materials 2.8 14 Security 2.9 14 Security Training 2.10 16 Safety 2.11 18 Training, Physical Requirements, or other Expertise Required
2.12 19
Environmental Requirements 2.13 20 Contingency Plans 2.14 23 Performance Requirements and Standards 3.0 25 Damage Caused by Contractor 3.1 25 Transition (Phase-In/Phase-Out) 3.2 25 Manpower Reporting 3.3 26 Customer Feedback Program 3.4 26 Major Performance Requirements Summary (PRS) Matrix
4.0 26
Quality Assurance 4.1 29 Quality Control Plan 4.2 29
Table of Contents
Title Section Page Number
Deliverables 5.0 29 Fire Protection and Emergency services 5.1 29 Traffic Accident Extraction Rescues 5.2 30 Medical Aide 5.3 30 Aircraft Rescue Fire Fighting (ARFF) 5.4 30 Confined Space Rescue 5.5 30 Burning Building Rescue 5.6 31 Wildland Fire Fighting 5.7 31 High Angle Rescue 5.8 31 Trench Rescue 5.9 31 Swift Water Rescue 5.10 31 Hazardous Materials 5.11 31 Fire Prevention 6.0 31 Emergency Response Support Agreements 7.0 32 Emergency Dispatch Center (Fire and Police) 8.0 34 Intrusion Detection & Fire Alarm Systems Operations
9.0 36
Related Documents 10.0 39 Definitions, Acronyms 10.1 39 Applicable Directives, Publications, Forms, Reports
11.0 52
Mandatory Records and Report Forms 11.1 55 Technical Exhibit Information 11.2 56 Government Furnished Materials (GFM), Property (GFP), Equipment (GFE)
12.0 59
1.0 Introduction. This is a non-personal services contract to provide Emergency Services and Alarm support for the U.S. Army Garrison Fort Irwin, California. The Government will not exercise any supervision or control over the contract service providers. The Contractor shall perform to the standards and requirements for Directorate of Emergency Services (DES) as specified in this Performance Work Statement (PWS). Contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. The Contractor shall provide all personnel and supervision or personnel required of this PWS. The PWS has been arranged to properly document the required services and performance requirements.
Background. The National Training Center (NTC) Fort Irwin, California is located in San Bernardino County, California. Fort Irwin consists of approximately 753,537 acres and 7,000,000 Square Feet (SF) of total building space. Ft. Irwin is a remote installation located in the Mojave Desert, approximately 37 miles north east of Barstow, California, in San Bernardino County. The population base consists of approximately 4,331 Active Duty, 5,642 Rotational Soldiers, 7,306 Civilian Workforce, 88 Reserve/National Guard, and 7,701 Family Members. The Fort Irwin website can be located at https://home.army.mil/irwin/
Objectives. The Contractor shall ensure all work accomplished in the performance of this PWS, all maintenance and repair standards consistent with the original equipment manufacturer’s recommendations; and meets all applicable Federal, State, and local laws, regulations, and directives to include the publications in Section 7, Related Documents.
1.2.1 The Contractor shall ensure all work in support of mission requirements tendered to the Government for acceptance conforms to the measurable performance standards of quality, timeliness, and quantity specified in the PWS and cited documents of this contract. Without additional expense to the Government, the Contractor shall obtain/ensure subcontractors obtain all licenses, and permits required to perform this work under this contract. The intent is to establish work requirements that are performance-based and results oriented. This approach is intended to allow the Contractor to determine the best and most cost effective ways to fulfill their component needs, emphasizing innovation and commercial best practices.
1.2.2 In accordance with (IAW) the PWS and the Technical Exhibits (TEs). During performance of the contract, the Contracting Officer (KO) reserves the right to add or delete facilities as required. A bilateral modification to the contract will be executed to incorporate these changes.
Climatic Conditions. The average annual rainfall is less than 1 inch; with the wettest months being July thru October with the potential of flash flooding which could be over 4.85 inches of rain in less than 24 hours. The average annual snowfall is not applicable to the high desert normally but could have the potential of less than 6 inches during the winter months of November thru April. The average frost-free period (growing season) during the year is about nine (9) months. The first killing frost may be expected around the end of November, and the last killing frost generally occurs in March. The average annual maximum and minimum temperatures are approximately 102 and 34 degrees Fahrenheit, respectively.
1.4 Facility Access. The Government shall ensure access to all fire detection and suppression systems in case of emergencies or for other Fire Department purposes. The Government shall inform the contractor of prior to outages that will impact the function of the system, special problems or circumstances, which require Fort Irwin Fire Department inspection. The Fire Department will reset alarm systems to operational status.
2.0 Requirements.
2.1 Description of Services. See Section 5.0 for the specific CLS or Functional Area (FA).
2.1.1 Non-Personal Services. The personnel rendering the services are not subject; either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. Non-personal service contracts are authorized by the Government in accordance with (IAW) Federal Acquisition Regulation (FAR) Subpart 37.104, under general contracting authority, and do not require specific statutory authorization.
2.1.2 General Information.
2.1.2.1 Period of Performance (PoP). The Period of Performance (PoP) shall be for a base year, which includes a 60 day phase-in period, and four (4) one-year options periods. The PoP is as follows:
Base Period/Phase-in Option Period I Option Period II Option Period III Option Period IV/Phase-out
2.1.3 Place of Performance and Hours of Operation.
2.1.3.1 Place of Performance. The work for this contract shall be performed at the locations listed in Technical Exhibit (TE) A1 – lists the Government facilities requiring service. Maps of Fort Irwin will be provided from the COR after Contract Award. Services under this contract also includes Barstow-Daggett Army Airfield located in Dagget, CA.
Fellman QAS See Comment 10
2.1.3.2 Hours of Operation. Except as otherwise noted in this PWS, the Government's regular (normal) hours are from 0700 – 1530 hours, except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor shall maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS.
2.1.4 Federal Holidays. Except as otherwise noted in this PWS, the Contractor’s performance shall not be required on the Federal public holidays listed below.
Holidays occurring on weekends will be observed as directed by the Federal calendar (5 U.S.C. 6103).
New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day
Juneteenth Christmas Day Independence Day
2.1.4.1 Notification of a Priority One (Life, Health and Safety DMO) the Contractor shall provide personnel support within four (4) hours of notification when it occurs outside the normal hours of operation as required, including holidays, to support the Directorate of Emergency Services (DES) mission. This notification can be made by the KO and/or the COR (but if made by the COR the KO shall ratify the COR directions). Prior to performance of services outside the locally established hours of operation, the Contractor shall request and obtain, in writing, approval from the KO. The Project Manager shall be available after normal hours to serve as the central point of contact for Contractor operations.
2.1.4.2 Installation Closures. When an unforeseen installation closure occurs on a regularly scheduled day of work, the Contractor shall reschedule the work to be performed the following day unless the following day is a Saturday, Sunday, a recognized Federal holiday, and when routine work is not scheduled for that day;
or reschedule the work for the next business day following the closure.
2.1.4.3 Inclement Weather Delay. If the Contractor determines unsafe weather conditions for continued operations, the Contractor shall notify the KO and COR two hours of curtailing operations due to inclement weather.
The Contractor shall obtain KO approval to resume operations.
2.1.4.3.1 The Contractor shall coordinate with DES in preparation for and during emergency operations situations such as inclement weather, flood, active shooter, fire or other emergency situations. The Contractor may be called upon to deliver a wide variety of services to the installation through an emergency DMO/PWO in support of emergency response. The Contractor shall be required to provide all normal services during an emergency response unless otherwise directed by the
KO, however emergency response requirements will take precedence over normal DMO/PWO activities.
2.1.5 Travel/Temporary Duty. Contractor employees may require technical training during the contract period in order to support new systems/equipment fielded after the initial contract performance start date, when such training is deemed essential to the successful performance of the Contractor’s duties. Such training may be provided on the work site or at other Government designated locations.
2.1.6 Emergency Services. The Contractor shall have personnel trained with basic Red Cross or equivalent first aid certification and capable of dealing with minor personnel injuries. The Contractor shall notify the KO or COR within 30 minutes of becoming aware of any emergency incidents. Emergency 911 is available on Ft.
Irwin. If the contractor is unable to transport injured/sick personnel because of life threatening conditions, personnel can be transported by Emergency Vehicles to Fort Irwin facilities (Weed Medical Facilities). Once personnel are stabilized, they will be transported to nearest facility outside of Fort Irwin. Emergency medical treatment, and services at Weed Medical Facility for Contractor personnel is the responsibility of the Contractor. The Contractor shall reimburse the Government for emergency medical services provided, upon receipt of invoice from the medical facility. Reimbursement shall be made to the US Government.
2.1.6.1 The Contractor or their employees shall immediately notify their supervisor of any accident requiring emergency medical treatment. The Contractor shall notify the KO or COR immediately, not later than (NLT) two (2) hours of the incident.
2.1.6.2 The Contractor shall be responsible for the emergency medical treatment services for Contractor personnel. Accident Reporting shall comply with Operational Safety and Health Administration (OSHA) for record keeping and reporting of all accidents resulting in death, injury, occupational disease, or adverse environmental impact. The Contractor shall provide a verbal report to the KO and COR within one (1) hours of each such occurrence. A completed typed original plus one (1) copy of ENG FORM 3394 United States Army Corps of Engineers Accident Investigation Report shall be delivered to the KO within five (5) calendar days of occurrence, whenever an accident involving personal injury or damaged to government owned property occurs.
2.1.7 Contract Administration and Management.
2.1.7.1 Post Award Conference/Performance Evaluation Meetings. The Contractor shall attend the post award conference convened by the contracting activity or contract administration office IAW FAR Subpart 42.5. The KO and COR and DES Management will meet monthly with the Contractor to review the Contractor's performance. Written minutes of meetings will be recorded by the Contractor and signed by both the Project Manager and the KO. The written minutes will be distributed within five (5) workdays after the meeting. If the Contractor does not concur with any portion of the minutes, recorded by the Government, non-concurrence shall be provided in writing to the KO, COR within two (2) workdays following receipt of the minutes.
2.1.7.2 Notwithstanding the Contractor’s responsibility for total management during the performance of this contract, the administration of the contract requires maximum coordination and cooperation between the Government and the Contractor.
2.1.7.3 The following provides the roles and their respective authority during the performance of the contract:
2.1.7.3.1 Contracting Officer (KO). The KO is the only person authorized to direct changes in any of the requirements under this contract, and, notwithstanding any provisions contained elsewhere in this contract, said authority remains solely with the KO. In the event the Contractor makes any change at the direction of any person other than the KO, the change shall be considered to have been made without authority and solely at the risk of the Contractor. Communications pertaining to contractual administrative matters shall be addressed to the KO. No changes in or deviation from the terms and conditions shall be affected, without a written modification to the contract, executed by the KO authorizing such changes.
The KO will approve all submittals and plans required in this PWS.
2.1.7.3.2 Contracting Officer’s Representative (COR). The KO will appoint a COR during the performance of this contract. Additional Government personnel may be assigned to assist in contract oversight IAW AR 70-13, Management and Oversight of Service Acquisitions. Other surveillance personnel may be designated as COR shall be trained and appointed IAW DoDI 5000.72, DoD Standard for Contracting Officer’s Representative (COR) Certification and DFARS 201.602-2. The COR will provide assistance in identification and resolution of problems, conflicts in priority, subtask requirement definitions, and other operations type problems. The COR will perform IAW the responsibilities and duties identified in the appointment letter.
2.1.7.3.2.1 COR Authority. A letter of designation will be issued to the COR by the KO. A copy of the letter will be sent to the Contractor. The letter of designation states the responsibilities and limitations of the COR, especially with regard to changes in cost, price estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions with regard to cost, quantity, or schedule of the resulting order.
2.1.7.3.3 The Contractor shall not in any way represent the United States (U.S.)
Government, or that it has the authority to contract or procure supplies for the account of the United States of America (USA), but the contractor can utilize tax exempt certificates where applicable.
2.1.8 COR Functions. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance;
maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements;
monitor, document, and report Contractor's performance and notify both the KO and Contractor of any deficiencies; coordinate availability of Government- Furnished Property, and coordinate site entry of Contractor personnel.
2.1.9 Quality Control (QC). Quality Control is the responsibility of the Contractor.
The Contractor shall provide a Quality Control Plan (QCP) five (5) business days before contract start. The Contractor shall provide and maintain a QCP that is acceptable to the KO. Changes to the Contractor’s QCP shall be submitted to the KO for review and approval within five (5) business days prior to implementation.
2.1.10 Contractor Employees.
2.1.10.1 Key Personnel.
2.1.10.1.1 The Government has determined the following positions to be key to the successful performance of the contract. All key personnel, supervisors, and others interacting with the Government shall understand, speak, read and write in the English language. At least one key position shall be designated for first response to the Government’s urgent needs 24/7, including Federal Holidays. Key personnel are considered critical and shall not be subcontracted below the Prime Contractor level. The Contractor’s Key Personnel Listing shall be provided to the Contracting Officer no later than ten (10) days prior to the start of work under the awarded contract. Changes in key personnel shall be reported to the Contracting Officer, in the form of an updated Key Personnel Listing, no later than five (5) business days prior to performing work under this contract.
2.1.10.1.2 Project Manager (PM). The individual designated to perform as the PM shall be responsible for the proper execution of all aspects of the contracted work, be invested with signatory authority and final review responsibility for all contractual documentation under the contract, and ensure no disruption of daily operations. The PM shall possess no less than a Bachelor’s degree in a facilities or program management field of study, and have no less than ten (10) years of verifiable job experience in broad operational base support management of the scale and magnitude similar in scope and breadth to this contract. The PM shall be on-site and available during normal duty hours. In any absence of the PM beyond one business day, a suitable Alternate Project Manager, meeting these qualifications, shall be provided, by name, to the Contracting Officer no later than 8:00 a.m., Pacific.
2.1.10.1.3 Quality Control Manager (QCM). The individual designated to perform as the QCM shall be on site at all times during performance of work under the contract. The QCM shall demonstrate verifiable job experience in performing quality control specific tasks associated with the performance of multiple-trade services; e.g., internal process control procedures, quality data analysis, quality auditing, statistical sampling, and subcontractor quality control. The QCM shall possess a strong base knowledge of the types of work performed under the contract. The QCM shall have no less than five (5) years of relative experience, and shall be responsible for the overall implementation and management of the Contractor's Quality Control Plan described at 4.2 of this PWS.
2.1.10.1.4 U. S. Residency. All Contractor employees shall be legal U.S. residents.
The Contractor shall immediately remove any employee that is not a legal U.S.
resident. The Contractor personnel shall be able to communicate clearly in the English language.
2.1.10.1.5 Certain administrative personnel will require a Common Access Card (CAC) to access Government systems. CAC permits installation access to all contract employees that require a CAC in the performance of their position. These persons shall have, at a minimum, a favorable National Agency Check (NAC).
2.1.10.1.6 Qualification Standards. The Contractor shall inspect, repair, and maintain systems and components associated with facilities listed in real property records as required throughout this contract utilizing properly trained, skilled, and qualified employees or subcontractor personnel.
2.1.10.1.7 Contractor Identification. The Contractor shall ensure all personnel be identified as a Contractor to distinguish themselves (e.g., badge, company logo, or uniform) from Government employees. The Contractor shall ensure all correspondence and reports produced are marked as Contractor products or that Contractor participation is disclosed.
2.1.10.1.8 Standards of Conduct. Contractor personnel’s conduct shall not reflect discredit upon the Government. The Contractor shall ensure all personnel present a professional appearance while working on the Government installation. The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance. The Contractor shall ensure all Contractor employees, providing services under this contract, conduct themselves and perform services in a professional, safe, and responsible manner. The Contractor shall remove, from the job site, any employee for reasons of misconduct or security. The Contractor shall ensure employee conduct complies with 41 USC 423, Procurement Integrity. The Contractor shall also ensure that no Contractor employees conduct political related activities or events on the installation. The removal of such a person shall not relieve the
Contractor of the requirement to provide personnel to perform adequate and timely service.
2.1.10.1.9 Contractor Hiring Restrictions. The Contractor shall not hire or sub-contract with off duty or former Government employees whose employment would result in a conflict with AR 600-50, Standards of Conduct.
2.1.10.2 Business Relations. The Contractor shall successfully integrate and coordinate all activity needed to execute the requirement of this PWS. The Contractor shall manage the timeliness, completeness, and quality of problem identification to a degree acceptable to the Government. The Contractor shall provide to the COR corrective action plans, timely identification of issues, and effective management of subcontractors. The Contractor shall ensure customer satisfaction and professional and ethical behavior of all Contractor personnel.
2.1.10.2.1 Manual Operations. The Contractor shall establish a contingency plan for manual operation in the event that power or other utilities prevent the computer processing of the DMO and PMO related work documentation. The plan shall be delivered to the KO within 15 business days after contract award date. Provision should also be made for providing work related data to the WRD to update data into the Government system General Fund Enterprise Business System (GFEBS) on a delayed basis in case the network or system is down. The contingency plan shall include coordination with WRD and its operations.
2.1.10.2.2 Interactive Customer Evaluation (ICE). The Contractor shall obtain access to the ICE system, shall respond to all ICE comments addressed to contractor, shall provide replies to initiators of ICE comments and shall provide updates in the ICE reporting system within 72-hours of receipt of comment. The Contractor shall provide quarterly ICE data and reports, or as requested by the Government.
2.2 Work Management. Applicable to all CLS’s. All coordination requirement in this section and inherent to this Contract shall take into consideration the WRD and their operations. Work requirements and timelines shall include coordination with the WRD.
2.2.1 Coordination. As a part of the work scheduling process, the Contractor shall coordinate all work with the person in charge of the facility where the work is to be accomplished.
2.2.2 Work Status. The status of all assigned work shall be available to the COR within one (1) hour of Contractor receipt of request during normal working hours, and three (3) hours at all other times. For emergency service requests, the Contractor shall respond within one (1) hour during normal working hours and within four (4) hours outside of normal hours. The contractor shall asses the
Emergency Priority condition and restore service, or reclassify within 24 hours from initial response.
2.2.3 As a means to document all work performed, the Contractor shall ensure that each Contractor employee, employee records applicable labor, equipment and material cost.
2.2.3.1 Work Standards. The technical specifications within this PWS define the quality of maintenance and repair accomplished under this Contract. When a standard is not directed, the Contractor shall perform required work to meet industry trade customs and practices and manufacturer's recommendations. If floors, cabinets, appliances, foundations, and other items are removed in order to gain access to the system component to be repaired, the Contractor shall return any repaired area to a condition comparable to the original construction after work is completed. Any Government- or occupant-owned property damaged by the Contractor shall be repaired or replaced immediately at contractor’s expense.
2.2.3.2 Preventive Maintenance Orders (PMOs). The KO/COR shall approve the Plan. The Contractor will create a preventive maintenance program. The plan shall include use requirements, staffing, personnel qualifications, supervision, material requirements and execution process to support the preventative maintenance program. The Preventive Maintenance Plan (PMP) shall be submitted to the KO/COR within 30 days after contract award.
2.2.3.2.1 The Contractor personnel shall complete scheduled preventive maintenance work within five (5) days for monthly preventive maintenance, fourteen (14) days for quarterly preventive maintenance, and thirty (30) days for semi-annual and annual PM’s. Within seven (7) days of PMO completion.
2.2.3.2.2 Process. Until the preventive maintenance program is complete by the Contractor, the Contractor shall execute PMOs IAW the PWS.
2.2.3.2.3 The preventive maintenance scheduler shall be MS Excel based and include work center, maintenance plan, equipment number, equipment description, building number, frequency, task list, date called/scheduled, and any additional notes pertinent to the preventive maintenance (e.g.-date added, new building, etc.). Additionally, by close of business (COB) each week, the Contractor shall provide the COR in MS Excel, a project preventive maintenance planning schedule of work to be accomplished in the following week.
2.2.3.2.4 Approved preventive maintenance schedule. The Contractor shall strictly adhere to the scheduled preventive maintenance dates to facilitate verification of work by the COR. If the Contractor finds it necessary to reschedule a PMO, a written request shall be made to the COR detailing the reasons for the proposed change at least five (5) days prior to the originally scheduled preventive
DRAFT
Annex N does not mention preventative maintenance.
maintenance date. No scheduled preventive maintenance dates shall be changed without the prior written approval of the COR.
2.2.3.2.5 PMO Stickers/Log. Upon completion of the preventive maintenance inspection, the Contractor shall attach a sticker to the equipment item (or in the immediate vicinity thereof) indicating the equipment Maintenance Control Designation (MCD) number, the date of maintenance, and the initials and identification number of the Contractor employee who performed the work.
Preventive maintenance will not be considered performed unless the sticker is current and affixed and an L&E Utilization Preventive Maintenance (EHSC Form 4288-2) line entry is made to document the preventive maintenance action. The preventive maintenance sticker information which includes the MCD number, date of maintenance and warranty information will be added.
2.2.4 Work Orders.
2.2.4.1 Operations Work Orders (OWO). The Contractor shall respond to and complete individual tasks related to OWOs. An OWO is recurring maintenance, cyclical in nature, scheduled PM, requested demand maintenance, or projects.
2.2.4.2 Project Work Orders (PWOs). PWO’s will only be implemented when 32 hours are expected to exceed or exceeds the threshold of 32 hours. A DMO exceeding 32 hours onsite work-hours becomes a PWO and is subject to construction wage rates and approval from the KO. (Individual service calls or orders which will require less than 32 work-hours to perform shall be considered to be maintenance subject to the Service Contract Labor Standards.)
2.2.4.3 Completed Work. The Contractor, certifying the work was satisfactorily performed, shall identify the total labor hours the technician worked and the total materials/parts costs.
2.3 Disposal. All refuse generated by this Contract shall be legally disposed of, meeting all Federal, State, county, and Installation guidelines for disposal (including disposal of hazardous materials). Hazardous waste materials shall be disposed of in accordance with applicable Federal, State, and local statutes.
Refuse shall be disposed of on a regular basis in order to ensure a neat and orderly appearance of the Contractor's area of responsibility and its surrounding areas. The burning of debris, waste material, and other salvageable items is prohibited on the Installation.
2.3.1 Environmental Requirements. The Contractor shall meet all requirements that are identified by DPW-Environmental Division (ED).
2.4 Maintenance of Work Site. The Contractor shall remove from the work area, at the end of each day and completion of the job, all waste, material, and by-products resulting from work performed. If applicable, the Contractor shall return usable material to a designated storage area for reuse. The Contractor shall ensure all job sites are secured during inclement weather to avoid damages or windblown materials.
2.5 Installation Recycling Program. The Installation Recycling Program is a resources conservation effort managed and operated by the DPW-ED IAW DoD regulations.
2.6 Facilities, Systems, and Equipment Identified for Future Replacement.
Regardless of whether specific facilities, systems, or equipment have been identified for future replacement by the Government, the Contractor shall perform maintenance and repair of the equipment as outlined in this PWS, unless otherwise directed by the KO.
2.7 New Components. New components shall match or exceed existing components in both manufacture and quality. The Contractor shall consider aesthetics (i.e., color, texture, and quality) in material selection. If existing aesthetics cannot be matched, the Contractor shall submit variations to the KO/COR for acceptability prior to installation.
2.8 Materials. The Government shall be responsible for all materials required for DMO repair work.
2.9 Security.
2.9.1 Access and General Protection/Security Policy and Procedures.
The Contractor and all associated subcontractors’ employees shall comply with applicable installation, facility, and local security policies and procedures. The Contractor workforce shall comply with all Personal Identity Verification (PIV) requirements as directed by Department of Defense (DoD), Headquarters Department of the Army (HQDA), and local policy. The COR will request changes in Contractor security matters or processes if the Force Protection Condition (FPCON) at any individual facility or installation changes.
2.9.2 Regulations, manuals, and technical documents applicable to this Contract are listed in Section 6. Control for classified publications requirements can be located in the National Industrial Security Program Operating Manual (NISPOM) and DOD 52.20.22-M.
2.9.3 Motor Vehicle Operators. Prior to operation of any Government-owned vehicle or heavy equipment, to include Material Handling Equipment (MHE), the operator shall have a current and valid driver's license covering the type of vehicle or equipment in use. The driver's license shall be obtained IAW applicable regulations and operating procedures. All personnel shall obtain Motor Vehicle Operator’s Identification Card in order to operate a government vehicle/equipment.
Contractor shall develop a driver’s training and licensing program. Contractor shall issue a contractor’s license that states operators qualifications and government code requirements in the format similar to DA Form 5984-E. Contractor issued operator’s license format shall be approved prior to implementation. Required training prior to obtaining contractor issued license shall be coordinated with contractor Safety Manager.
2.9.4 Contractor Vehicle Registration. Currently there is no requirement to register Contractor owned vehicles with the DES.
2.9.5 Contractor and all associated subcontractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by DES) IAW Army Directive 2014-05. The Contractor shall provide all information required for background checks to meet installation access requirements, to be accomplished by the installation Provost Marshall Office, Director of Emergency Services, or Security Office. Contractor workforce must comply with all personal identity verification requirements as directed by DoD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.
2.9.6 Fort Irwin is a guarded secure military Installation. All Contractor and vendor personnel must enter the Installation through the designated secure Access Control Points (ACP). Under the present Installation FPCON, vehicle and equipment operators and passengers must possess a valid photo identification card to access the Installation. Vehicle and equipment operators must also possess and be ready to show a valid state driver's license, current vehicle registration, and proof of state required minimum liability insurance. As determined by the Installation FPCON, an elevated FPCON may require additional security screening and/or limited Installation access.
2.9.7 Physical Security. The Contractor shall safeguard all Government equipment, information, and property provided for Contractor use. The Contractor shall maintain a key control program in accordance with AR 190-56. The Contractor shall secure Government facilities, equipment, and materials at the close of each work period.
2.9.7.1 The Contractor will be provided a Government furnished on-site staging area for necessary equipment and materials. The Contractor shall secure the area at the close of each work period. The Contractor shall be solely responsible for any loss or damage of equipment and material. The Contractor shall ensure debris of any type will be disposed of according to local policies and directives. The Contractor shall submit the Contractor’s Physical Security Plan for Government review and acceptance within the 30 days of contract start date. The Security Plan shall:
a. Describe how the Contractor plans to protect Government Furnished Facilities occupied by the Contractor.
b. Describe how the Contractor shall prevent unauthorized access, vandalism, pilferage, larceny, sabotage, and arson.
c. Describe the internal safeguards for the security of Government Furnished Property (GFP).
d. Be developed in accordance with the guidance and requirements of the following:
i. AR 190-13, The Army Physical Security Program
ii. AR 190-11, Physical Security of Arms, Ammunition, and Explosives
iii. AR 190-51, Security of Unclassified Army Property (Sensitive and Non-
Sensitive)
iv. AR 25-2, Information Assurance
v. DoD 5100.76-M, Physical Security of Sensitive Conventional Arms, Ammunition, and Explosives
vi. DoD 5220.22-M., National Industrial Security Program
2.10 Security Training.
2.10.1 Anti-Terrorism (AT) Level I Training. IAW AR 525-13, Antiterrorism, all Contractor employees, including sub-contractor employees, requiring access to Army installations, facilities, or controlled access areas shall complete Antiterrorism (AT) Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of the requirement into the contract, whichever applies. The Contractor shall submit certificates of completion for each affected contract employee and subcontractor employee to the KO or designated Government Representative/COR within 30 calendar days after completion of training by all employees and subcontractor personnel on a recurring annual basis.
AT Level I awareness training is available at the following site: http://jko.jten.mil.
2.10.1.1 If access to a computer is not available, the unit’s Level II Anti-Terrorism Officer (ATO) will conduct AT Level I training for the Contractor and employees within 30 working days after contract start and maintain a copy of the attendance roster for one (1) year. Any Contractor hired after contract start will be required to http://jko.jten.mil/ receive AT Level I training within 30 calendar days by Fort Irwin’s ATO. It will also be acceptable for the new hire to take the training on line and present the training certificate to the KO or designated Government representative/COR within 30 calendar days. If the requiring activity does not have an ATO, the first ATO in the chain of command will conduct this training.
2.10.2 iWATCH Training. The Contractor shall brief the local iWATCH program (training standards provided by the RA’s Anti-Terrorism Officer (ATO)) to all of the Contractor’s employees and associated subcontractors. This training is used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR/ACOR. The Contractor shall complete the training within thirty (30) calendar days of contract award and within five (5) calendar days of new employees commencing performance with the results reported to the COR/ACOR NLT thirty (30) calendar days after contract award.
2.10.3 The Contractor shall maintain training records for all performance areas requiring training, including training required by the Government. The training records shall be maintained by the Contractor’s Security Officer and be available to the Government upon request by the COR and/or the KO.
2.10.3.1 Essential Government and/or Army Unique Training. Contractor employees may require technical training during the contract period in order to support new systems/equipment fielded after the initial contract performance start date, when such training is deemed essential to the successful performance of the Contractor’s duties. Such training may be provided on the work site or at other Government designated locations.
2.10.4 Operational Security (OPSEC) Awareness Training. IAW AR 530-1, Operations Security, Contractor employees shall complete Level I OPSEC Awareness training within 30 calendar days after contract award and within five (5) calendar days of new employees commencing performance. Completion certificates will be made available to Government within ten (10) business of completion or upon request from the Government. All Contractor personnel shall complete Level I OPSEC Awareness training annually. Level I OPSEC training is available at the following website: http://cdse.edu/catalog/elearning/GS130.html.
2.10.4.1 If applicable, the Contractor shall identify to the KO or designated Government representative/COR a POC to receive force protection/threat related advisories via NIPR email from the installation AT and OPSEC officers for the duration of the contract.
2.10.5 All Contractor employees and associated subcontractor employees must complete the DoD Cybersecurity Awareness training before issuance of network access and annually thereafter. All Contractor employees working IA/IT functions must comply with DoD and Army training requirements in DoD 8140.01 & 8570.01- M and AR 25-2 within six (6) months of appointment to Cybersecurity IA/IT http://cdse.edu/catalog/elearning/GS130.html functions. Per DoD 8140.01 & 8570.01-M and AR 25-2, the Contractor employees supporting Cybersecurity IA/IT functions shall be appropriately certified within 30 calendar days after contract award. The baseline certification as stipulated in DoD
8140.01 & 8570.01-M must be completed upon contract award.
2.11 Safety.
2.11.1 The Contractor shall safeguard and maintain all Government and Contractor property, as well as provide for the safety and well-being of personnel employed under this contract. The Contractor shall comply with AR 385-10, The Army Safety Program.
2.11.2 Safety Plan. The Contractor shall develop and implement a safety program for its employees. The Contractor shall submit the Safety Plan to the KO for review and acceptance within ten (10) days of commencement of work. Revisions shall be submitted five (5) calendar days prior to the effective date of change.
2.11.3 Occupational Safety and Health. The Contractor shall comply with the Occupational Safety and Health Administration (OSHA) standards and all pertinent provisions 29 CFR Part 1910, Part 1917.152, Part 1915.501-509, and Part 1926;
Federal and State environmental regulations; DoD and DA regulations and instructions, AR 385-10; and the U.S. Army Corps of Engineers’ Safety and Health Requirements Manual (EM-385-1-1). The Contractor shall comply with all applicable Federal, State, and local laws, regulations, and directives. The Contractor shall establish medical surveillance, industrial hygiene, and individual protective equipment programs sufficient to meet requirements delineated in OSHA standards.
2.11.4 Reporting of Fire and Safety Hazards. The Contractor shall train personnel to recognize fire and safety hazards and encourage personnel in the performance of their duties to report fire and safety hazards and unsafe conditions to their supervisor. NFPA 51B, Standard for Fire Prevention During Welding, Cutting, and Other Hot Work, provides guidance for persons, including outside Contractors and property managers, who manage, supervise, and perform hot work. It covers provisions to prevent loss of life and property from fire or explosion as a result of hot work.
2.11.5 A Hot Work Permit Log shall be issued by the Fort Irwin Fire Prevention Department; it will be maintained and presented to the KO or designated Government representative/COR upon request. The Contractor shall take corrective action to remedy reported deficiencies IAW the terms of this contract.
The KO and COR shall be notified of deficiencies beyond the terms of this contract.
2.11.6 Establish, implement, and maintain an occupational safety and health training program designed to instruct employees in general safe and healthy work practices and provide specific instruction with respect to hazards specific to each employee's job assignment.
2.11.7 Establish, implement, and maintain a system for communicating with employees on occupational safety and health matters, including provisions designed to encourage employees to inform the employer of hazards at the worksite without fear of reprisal.
2.11.8 Maintain a system for communicating with employees in a form readily understandable by all affected employees on matters relating to occupational safety and health, including provisions designed to encourage employees to inform the employer of hazards at the work site without fear of reprisal. Substantial compliance with this provision includes safety meetings, training programs, posting, written communications, a system of anonymous notification by employees about hazards, labor/management safety and health committees, or any other means that ensures communications with employees.
2.12 Training, Physical Requirements, or other Expertise Required.
2.12.1 Certified. The Contractor shall ensure all Contractor’s employees and associated subcontractors are certified or licensed in the specific areas required by the State of California. The Contractor shall ensure employees are certified or licensed in the appropriate Environmental Protection Agency (EPA) areas required.
The Contractor shall ensure all required documentation of certification or licensure for Contractor personnel are filed with the COR within twenty-four (24) hours prior to employees commencing performance.
2.12.2 Training.
2.12.2.1 New Facilities Equipment Training. The Contractor shall inspect new equipment and systems upon notification by the COR that the equipment has been accepted by the Government; a signed form DD1354 will be provided to document date of receipt. The Contractor shall inspect and evaluate new equipment for compliance with the manufacturer's specifications and shall notify the KO or designated Government representative/COR of all deficiencies noted during this inspection. The Contractor shall attend scheduled training of new equipment and maintenance meetings with the Government as requested by the KO/COR as part of accepting a newly built or renovated facility.
2.12.2.2 Asbestos Awareness Training. IAW 29 CFR 1910.1101, all personnel that may come into contact with asbestos while performing work duties shall attend asbestos awareness training annually. This training course is targeted for employees who may disturb asbestos containing materials while performing normal work duties.
2.12.2.3 Child Abuse Prevention, Identification and reporting. All Contractor employees working in support of the Child, Youth and School Service (CYSS) at the Child Development Center (CDC), and/or the Youth Activity Center shall be escorted at all times when children are present. The Contractor employees shall check in with the front desk and not proceed until escorted by a staff member to the work area. The escort will remain with the contract worker at all times. If the escort leaves or is not available the contractor shall stop work and wait at the front desk.
2.12.2.4 The Contractor shall operate a number of Government owned computers supplied by the government for users needing access to Army systems and information only available through the Fort Irwin network. The Contractor shall use Information Management Services software program to operate, maintain and secure any Government issued computer equipment in full compliance with AR 25-2, Information Assurance, and Network Enterprise Center (NEC). The Contractor shall comply with Government furnished instructions pertaining to the operation and access of Government issued Automated Data Processing (ADP) equipment and software. The Contractor shall coordinate information technology (IT) requirements through the DES information technology (IT) Department. Authorized personnel are individuals required to access resources on the Fort Irwin network as a condition of the contract, and that meet all necessary security and training requirements for computer access. The Contractor is responsible for ensuring all Government issued computers are fully Information Assurance Vulnerability Alert (IAVA) compliant and have the latest security updates and patches installed. The contractor shall not install any software application on a Government computer that does not have a current Certificate of Net worthiness (CON).
2.12.2.5 Contractor employees required to use government furnished computer equipment or have access to the Fort Irwin network under the terms of this contract must complete all Fort Irwin ADP (Automated Data Processing) required security and training requirements for new users before they start work on the contract. The contractor shall submit to the COR all applicable documentation required by the Information Management Officer (IMO) before their employee are allowed to use any ADP equipment or to access resources on the Fort Irwin network.
2.12.2.6 DES will provide the contractor copies of Fort Irwin forms and Standard Operating Procedure (SOP) for new computer users, and provide supervised access to the online training modules from a compliant computer. Any Contractor employee failing to comply with the computer SOP, NEC User Agreement or AR 25-2 will have their computer access canceled and user accounts disabled. Access will be restored at the discretion of the Director of NEC.
2.13 Environmental Requirements.
2.13.1 Green Procurement. Section 6002 of the Resource Conservation and Recovery Act of 1976 (RCRA) requires the use of recycled and recovered products identified in the EPA’s Comprehensive Procurement Guidelines. The Contractor shall use these recycled or recovered products unless they cannot be procured within a reasonable period of time not to exceed seven (7) business days; at prices not to exceed five (5) percent of prevailing rates; or the product(s) does not meet technical or performance standards. EPA Guidelines are the minimum requirement. The Contractor shall use materials and products commonly used in industry. The Contractor shall maintain records and submit an annual report to the KO or designated Government representative/COR, along with the annual certification required by FAR 52.223-9 (Certification and Estimate of Percentage of Recovered Material Content for EPA Designated Items), upon completion of the base year and each option year.
2.13.2 Environmental Compliance. The Contractor shall comply with all Federal, State, local, and installation environmental laws, rules and plans. The Contractor shall use, store and dispose of all materials, chemicals, and equipment used in the performance of services on the installation IAW with industry standards, local, Federal and State laws, and according to manufacturers’ recommendations.
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