DRAFT Performance Work Statement.docx

Performance Work Statement for the Installation, Monitoring and Maintenance of an Intrusion Detection/Access Control/Fire Systems at the Navy Reserve Centers

1. Introduction / Description of Services The Contractor shall provide DMP XR550 alarm panels with installation, continuous monitoring (while armed), testing, maintenance, and repair services for Intrusion Detection Systems (IDS), Access Control Systems, and Fire Alarm Systems across 17 Navy Reserve Centers (NRCs) within the Navy Region Southeast (NRSE) Area of Responsibility. Specific site locations are detailed in section 7. Maintenance, inspection, and repair activities shall comply with all relevant Navy standards and guidelines.

2. Purpose To ensure that NRC facilities, both exterior and critical interior spaces, are protected against intrusions by unauthorized personnel through the effective functioning of installed security systems.

3. Customer Repair Requirements

a. System Upgrades & Compatibility:

1. The Contractor shall replace or upgrade obsolete alarm panels with the DMP XR550 panels to enable Ethernet/IP connectivity with cellular backup.

2. Any modifications, including adjustments or configurations, necessary to resolve incompatibilities between the Contractor’s systems and the Customer’s existing systems shall be the sole responsibility of the Contractor and shall be performed at no cost to the Customer.”

b. Installation Requirements:

1. Ethernet connections must terminate within the IDS control panel enclosure.

2. All wiring must be enclosed in conduit or concealed within walls; no exposed wiring is permitted outside approved pathways.

4. Customer Monitoring Requirements

a. The Contractor’s Central Monitoring Station, staffed 24/7, shall:

1. Contact the Customer immediately upon receiving any alarm signal (burglar or fire).

2. Verify the validity of the alarm by telephone.

3. Notify the appropriate Police or Fire Department and inform the Contracting Officer Representative (COR) if the Customer is unreachable or if the response is questionable.

b. The Contractor shall:

1. The Contractor shall provide Signal Receiving and Notification Services for IDS, Access Control, and Fire Alarm Systems.

2. Provide the Customer with access to all monitoring logs and reports upon request.

3. Include IDS system opening and closing data in the logs.

4. Program and report daily timer tests from the IDS to the Central Monitoring Station.

5. Customer Testing Requirements

a. The Contractor shall conduct annual inspections and testing of all alarm systems to ensure full operational functionality.

b. All inspections and testing shall be performed on-site during normal working hours: 8:00 AM to 4:00 PM, Sunday through Friday (excluding holidays), unless otherwise mutually agreed.

c. The Customer will coordinate scheduling of annual testing and inspections with the Contractor.

6. Customer Maintenance Requirements

a. The Contractor shall provide routine on-site maintenance, repair, and replacement of equipment due to normal wear and tear, at no additional cost to the Customer.

b. Maintenance services will occur during normal working hours unless otherwise agreed.

c. The Contractor shall bear all expenses associated with routine maintenance.

d. Extraordinary maintenance costs—due to facility changes, equipment modifications, damages, or causes beyond the Contractor’s control—will be the responsibility of the Customer.

7. Place of Performance Work under this contract will be accomplished at the following Navy Reserve Centers (NRCs) locations:

1. Amarillo, TX

2. Austin, TX

3. Bessemer, AL

4. Chattanooga, TN

5. Columbus, GA

6. El Paso, TX

7. Kansas City, MO

8. Knoxville, TN

9. Miami, FL

10. Oklahoma City, OK

11. Orlando, FL

12. Shreveport, LA

13. Springfield, MO

14. St. Louis, MO

15. Tulsa, OK

16. West Palm Beach, FL

17. Wichita, KS