Draft Peformance Work Statement.pdf

Version 1.3 Page 1 of 6

PERFORMANCE WORK STATEMENT

Test Administrator

RAF Alconbury, UK

1. DESCRIPTION OF SERVICES. The contractor shall provide a Test Administrator to oversee and support United States Air Force testing. Tests included will be Professional Military Education (PME), Air Force Institute for Advanced Distributed Learning (AFIADL), Defense Language Proficiency Test (DLPT),. These services shall be performed in accordance with all Federal, local laws and regulations, and this Performance Work Statement (PWS) at RAF Alconbury, UK.

1.1. Qualifications. Contract personnel designated as the Test Administrator (TA), must be a high school graduate (international equivalencies apply). Excellent customer service, written and verbal communication skills are essential. The knowledge base required is to be familiar with standardized educational and military testing programs that will contain Air Force (AF) terminology. Additionally, work shall include basic office administrative procedures, which includes familiarity with Windows, Microsoft Outlook, Word, PowerPoint, and Excel programs.

1.1.1. Contractor Quality Control Plan (QCP). The Contractor shall submit a narrative describing how the requirements of this PWS will be met. The QCP must not paraphrase or simply restate the requirements of this PWS. At a minimum, the QCP must address contract personnel staffing, recruitment, retention, and replacement of turnover personnel. Key Contractor personnel (Contract Manager/Focal Point) must be identified, with contact information.

The Contractor shall submit the QCP to the Contracting Officer for review within 10 days after award. The Contracting Officer will either approve or disapprove the QCP. If the QCP is disapproved, the Contractor shall address any comments and resubmit the QCP within five working days.

1.2. Scope of Work. The Test Administrator shall be responsible for administering tests to eligible military and civilian personnel as authorized by, Air University, USAFE, AF, and local regulations. The following may include but are not limited to the tests that may be required to be administered.

1.2.2. Air University End of Course (EOC) tests including Career Development Courses and non-resident PME.

1.2.3. All Defense Language Proficiency Tests and Defense Language Aptitude Battery.

1.2.4. Tests required by the Air Force that are not normally administered through local military test control officer.

1.2.5. Tests used in local advisement or guidance programs, to include career assessment and interest inventories, or exams determined mission essential by the Director of Education and Training.

1.3. Administration.

DRAFT

Version 1.3 Page 2 of 6

1.3.1. The TA shall check examinations upon receipt and enter required information in Air Force Automated Education Management System (AFAEMS) inventory module.

1.3.5. Notify students by e-mail through the testing organizational mailbox for scheduled tests.

1.3.6. Tests shall be administered in accordance with instructions provided in testing handbooks, test examiner guides, by the Testing Control Officer/Alternate Testing Control Officer (TCO/ATCO), AFPT 250, Enlisted Promotion Reference Requirements Catalog (EPPRC), and applicable Air Force instructions to ensure no possibility of test compromise.

1.3.7. Maintain statistical data related to test administration as required by the Force Development Flight Chief (FSD) and assist with reports and slide presentations when requested.

1.3.8. Maintain in a neat and orderly fashion, all document and correspondence files, by calendar year. Additionally, maintain and ensure currency of all testing related tables in AFAEMS.

1.3.9. Refer all questions on schedule changes or testing policy to the TCO/ATCO and all questions on interpretation or application of test results to the counselors.

1.3.10 Assist with administrative support to education services during periods of staff absence or when testing is completed or not required.

1.4. Work Schedule. The Government shall determine and provide the contractor the number of sessions and examinees required each week. The typical week requires four test sessions, two sessions on one day and another two sessions on a subsequent day. Test sessions are typically held at 08:30 AM and 1:00 PM. Each test session will be up to four hours in length. Depending on testing demand test sessions can be decreased or increased as needed. Eligible examinees include active duty military, and DoD APF and NAF civilians. The contractor shall be available to perform on an on-call basis if required. The contractor must arrive at least 30 minutes prior to start of any test session to ensure sessions begin promptly and shall provide constant visual supervision throughout the entire session. The TA shall stay after final test completion until all administrative tasks are completed. Any changes to the test schedule shall be approved by the TCO/ATCO and advertised to students at least two weeks in advance. In the event of test cancellation and TA still shows for session, TA may stay and perform administrative tasks for the session period. If they decide to not stay the session will not be paid as no work has been completed.

1.4.1. The contractor shall notify the FSD of any anticipated absence from a scheduled unit at least 24 hours prior to scheduled arrival. The contractor shall schedule planned absences for vacations or any absences expected to exceed 3 days in advance with the FSD70. Such absences shall not exceed two weeks at a time or four weeks per year. The contractor shall provide fully qualified

Version 1.3 Page 3 of 6 replacement personnel for absences of three days or more. Extended absences will not be scheduled when quarterly reports are due or in the absences of the TCO or alternate.

2. GOVERNMENT FURNISHED EQUIPMENT, SERVICES, AND SUPPLIES

2.1. Equipment. The Government will provide the contract Test Administrator approximately 70 square feet of office space.

2.2. Utilities. The Government will provide the contractor employee with local and Government Defense Switch Network (DSN) phone service as well as a desktop computer.

2.3. Supplies/Equipment. The base education office will provide the contractor personnel with required office supplies and have joint use of any available equipment needed in the performance of this contract. CAC reader if TA wishes to have ability to check emails from home.

3. GENERAL INFORMATION

3.1. Hours of Operation. Normal hours of operation at the Base Education Office are Monday through Friday, 8:00 AM through 4:00 PM, excluding federal holidays and family days. The following federal holidays are observed:

New Year’s Day January 1

Birthday of Martin Luther King Third Monday in January Washington’s Birthday Third Monday in February Memorial Day Last Monday in May Independence Day July 4 Labor Day First Monday in September Columbus Day Second Monday in October Veteran’s Day November 11 Thanksgiving Day Fourth Thursday in November Christmas Day December 25

3.1.1. Continuation of Essential Department of Defense (DoD) Contractor Services During Crisis. The performance of these services is not expected to be mission essential during time of crisis. Should a crisis be declared the Contracting Officer or his/her representative will verbally advise.

3.2. Access to Base Network.

3.2.1. Contract personnel requiring access to the Air Force network shall have completed a National Check (NAC) verified through the Joint Personnel Adjudication System (JPAS). This is accomplished by completing the Electronic Personnel Security Questionnaire (EPSQ) or if applicable, completing a SF 85P, Questionnaire for Public Trust Positions.

Version 1.3 Page 4 of 6

3.2.2. Personnel shall submit all required forms through the base’s Security Forces Squadron for submission to the Office of Personnel Management (OPM) in accordance with AFI 31-501, Personnel Security Program Management, dated 27 Jan 05 paragraph

3.24. Upon receipt of proof that contract personnel forms have been submitted to OPM, the commander responsible for the contract can grant interim Local Area Network (LAN) and e-mail access in accordance with AFI 31-501, paragraph 3.27.

3.2.3. All personnel requiring access shall comply with the requirements of AFI 33200, Information Assurance (IA) Management, dated 23 Dec 08 paragraph 3.38, AFI 33-115 V2, Licensing Network Users and Certifying Network Professionals, dated 14 Apr 04 para 5. All contract personnel shall complete initial training in the Information Assurance Awareness Program (IAAP) and perform all refresher training as required.

3.2.4. The Contractor shall notify the Contracting Officer (CO) in writing and within 24 hours once a contract employee, who has been granted Government computer access, no longer works under this contract.

3.3. Records. The contractor shall maintain records in accordance with AFI 33-322, Records Management Program, dated 7 Oct 03, paragraphs 10 through 10.5. The contractor shall coordinate record keeping actions with the Base Records Manager. The contractor shall manage all records created for Government use in accordance with records management procedures outlines in AFI 33-364, Records Disposition- Procedures and Responsibilities, dated 22 Dec 06. All records containing Privacy Act material when collecting, safeguarding, maintaining, using, accessing, amending, and disseminating personal information in a system of records, shall be protected as such in accordance with AFI 33-332, Privacy Act Program, dated 29 Jan 04.

3.3.1. Use and Safeguarding of Information: The Contractor shall comply with DoD 5400-7-R, Chapter 4, DoD Freedom of Information Act (FOIA) Program requirements.

This regulation sets policy and procedures for the disclosure of records to the public and for marking, handling, transmitting, and safeguarding FOUO material.

3.3.2. Manpower Reporting. Section 2330a of title 10, United States Code (10 USC 2330a), requires the Secretary of Defense to submit to Congress an annual inventory of contracts for services performed during the prior fiscal year for or on behalf of the Department of Defense (DoD) by 31 Oct. The inventory must include the number of contractor employees using direct labor hours and associated cost data collected from contractors. Information from the secure web site is considered to be proprietary in nature when the contract number and contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the contractor name and contract number associated with the data. Contractors for other than Army components can visit https://afcmra.hqda.pentagon.mil/Help/Full_User_Guide.pdf to review user manuals and gain an understanding about the data fields that will be included in the reporting structure that is hosted at http://www.ecmra.mil/.

3.4. Key Control. The contractor shall establish and implement methods of ensuring all keys issued to the contractor by the Government are not lost, misplaced, or used by

Version 1.3 Page 5 of 6 unauthorized persons. The contractor shall not duplicate any keys issued by the Government.

3.4.1. Lock Combination. The contractor shall control unauthorized access to all Government provided lock to preclude unauthorized entry. The contractor is not authorized to record lock combinations without written approval from the Government.

Records with written combinations to secure storage containers, storage rooms, or certified vaults, shall be marked and safeguarded at the highest classification level as the classified material maintained inside the approved containers and only to the level of clearance the contractor holds.

4. Security Requirements

4.1. Physical Security. Contractor employees and property may be subject to search and seizure upon entering and leaving Government installations and facilities. Government furnished identification shall be returned to the Government upon termination of an employee. Contractor employees shall comply with the UK/US RAF Base security requirements imposed by the Installation Commander for each installation at all times while on the premises. The contractor shall comply with all policies regarding entry to each installation, rules of the road, contingency operations compliance, and photography prohibitions.

4.1.1. Force Protection Anti-Terrorism Training. All contractor personnel must complete Level 1 Anti-terrorism training located at http://jko.jten.mil/courses/atl1/launch.html and have certificates available upon request from the Contracting Officer or authorized government representative. All new employees hired by the Contractor to perform under this contract after the commencement of the period of performance, must complete Level 1 Anti-terrorism training.

4.2 Base Access. The contractor must be aware that entry requirements are subject to change, due to installation and world situations. All employees may be subject to a background check through the appropriate host nation agency checks to include, but not limited to, SFMIS, MODLO, FBI, and/or other MOD agency for base access. The Contractor shall ensure all employees authorized to perform work under this contract obtain installation access as required by AFMAN 31-113, USAFE Supplement, and Installation Perimeter Access Control. Contractor employees are authorized entry to each installation for the purpose of work under this contract only, and are not authorized to enter any other facility or area without prior Government authorization.

4.2.1. Vehicle Access. Some installations may require contractor vehicles to enter through Contractor Specific Entry Points. All contractor vehicles may be subject to search prior to gaining base entry. The contractor should plan and allow for delays to accommodate security procedures. The driver and all passengers must present a current identification card issued by their country of residence.

4.3. Prohibited Items. All offensive weapons as dictated in UK Criminal Justice Acts and Prevention of Crime Acts are prohibited on all installations. Any weapon made or adapted

Version 1.3 Page 6 of 6 for use for causing injury to another person, or intended by the person having it for such use will be apprehended and charged under applicable UK laws.