DRAFT P01. Statement of Work - Sterrad.docx

STATEMENT OF WORK

St. Cloud VA Health Care System (STCVAHCS) has a requirement for preventative maintenance and corrective maintenance support on an annual basis, for Sterrad NX System sterilization equipment, serial No. 94033185064/656MX1734712 and all peripheral equipment located in building 50, room 19 of the STCVAHCS campus, 4801 Veterans Drive, St. Cloud, MN 56303.

NOTE: Due to construction on new SPS area location may change to different building, vendor will be notified.

Contractor shall provide all labor, transportation, equipment, tools, materials, and any items necessary to perform Sterrad NX maintenance services.

Contractor will be escorted by VA staff.

Planned Maintenance:

· Flush oil from vacuum pump per manufacturer procedures

· Replace oil in vacuum pump with manufacturer approved lubricant

· Replace oil mist filter with manufacturer approved filter

· Reset PM counter

· Replace catalytic converter with manufacturer approved converter

· Replace inlet filter with manufacturer approved filter

· Replace air filter with manufacturer approved filter

· Replace vent valve filter with manufacturer approved HEPA filter

· Replace hydrogen peroxide lamp and detector with manufacturer approved parts

· Replace filter in delivery subsystem with manufacturer approved filter

· Replace tubes in air pump with manufacturer approved tubes

· Replace door seal o-ring with manufacturer approved o-ring

· Inspect plastic components of chamber

· Replace chamber plastic components with manufacturer approved parts as needed

· Inspect electrodes

· Replace electrodes as needed with manufacturer approved parts

· Inspect system thermistors

· Replace system thermistors as needed with manufacturer approved replacement thermistors

· Clean thermal printer head

· Replace thermal printer head with manufacturer replacement part as needed

· System function testing

Corrective Maintenance Support: In addition to the planned maintenance listed above, STCVAHCS requires ongoing maintenance support for the Sterrad NX System. “Corrective Maintenance Support” Shall consist of the following services:

· Repair or replacement of system parts

· Parts may be repaired or replaced, as the contractor deems appropriate. No used parts will be installed.

· Calibration, cleaning, oiling, adjusting, installing parts.

· Software/system upgrades

· Telephone troubleshooting assistance

· System function testing Deliverables:

· Telephone troubleshooting assistance between the hours of 7:00 am and 7:00 pm. on regular working/business days (see holiday schedule)

· Ability to begin performance on the contract no later than 30 days ARO

· Field Service Engineer (FSE) service response within 24 hours of the Government’s request for service

· Contractor’s Field Service Engineer (FSE) shall document all services rendered on a legible Engineering Service Report (ESR).

· ESRs shall be provided to the VA Technical Representative (VATR) or VATR designee no later than 5 business days after completion of service. Service report must contain the following:

· Date and time of the contractors' arrival on station

· Description of reported problem, actual cause of problem

· Detailed statement of work performed and listing of test values obtained during functional verification of device

· Type, model, and serial number of equipment on which service was performed

· Total time spent on work performed, excluding travel time

· Complete list of parts replaced (where applicable)

· List all test equipment used and date of last NIST calibration

· Date and time VA equipment was returned to service Work Scheduling/Performance:

· All service calls to be performed on STCVAHCS campus must be scheduled in advance with the VATR

· Prior to arrival at the St. Cloud VA, the contractor’s FSE shall contact Facilities Management to arrange for an escort while on campus.

· All scheduled services/repairs shall be performed Monday through Friday during normal business hours of operation 8:30 am to 4:30 pm Central unless one of the following conditions exist:

· Conditions exist during normal business hours prohibitive to conduct the maintenance properly.

· The Government requires the maintenance be done outside of normal business hours in order to maintain continuity in patient care and work flow.

· Work performed outside normal business hours or federal holidays, (see schedule) within the scope of this contract, shall not be performed at pricing greater than the pricing schedule of the contract

· Planned/scheduled maintenance will be performed at the manufacturers recommended intervals. Changes in this periodicity require CO approval.

· Annual preventative maintenance will be completed within 30 business days of the Government’s request for service.

· Upon award, the planned maintenance schedule will be established with the VATR prior to commencing any and all work within the scope of the contract.

Holiday Schedule:

Contractor shall perform services Monday through Friday during normal business hours of 8:30 am to 4:30 pm at the St. Cloud VA.

The eleven national holidays observed by the Federal Government are:

If a holiday falls on Sunday, the following Monday will be observed as the legal holiday. If a holiday falls on Saturday, the preceding Friday is observed as a legal holiday by U.S. Agencies.

Any other day specifically declared by the President of the United States to be a national holiday.