Draft Fire Repairs Services Scope of Work.docx

Scope of Work: Fire Repairs and Services

1. Overview This specification outlines the minimum requirements for providing parts and maintenance services for the following vehicle types used by the City of Atlanta’s Department of Public Works (DPW), Office of Fleet Services (OFS), on an as-needed basis:

· Fire Apparatus Pumpers

· Ladders

· Atlanta Aircraft Rescue Fire (AARF) Vehicles

· Ambulances

· Hazmat Units

· Command Units All vendors must comply with the NFPA 1911 Standard (current edition) for the Inspection, Maintenance, Testing, and Retirement of In-Service Automotive Fire Apparatus.

2. Goals and Objectives

· Secure multiple sources for fire apparatus parts and service providers to ensure competitive pricing and availability.

· Maintain a diverse pool of service providers that align with evolving technology.

· Ensure prompt and efficient maintenance, repairs, and warranty services.

· Minimize fleet downtime by having multiple service providers available.

· Improve vendor reliability through consistent billing, shorter lead times, and reduced rework.

3. Equipment Classification The scope includes the following equipment groups:

· Group I: Fire Apparatus Pumpers

· Group II: Fire Apparatus Ladders

· Group III: AARF Units

· Group IV: Hazmat Trucks

· Group V: Command Units

· Group VI: Administrative Vehicles

4. Service Provider Responsibilities

4.1 Maintenance & Repairs

Vendors must:

· Adhere to State of Georgia and City of Atlanta environmental standards.

· Follow NFPA 1911 standards (current edition).

· Provide regular maintenance, emergency repairs, and warranty services.

· Include service location(s), contact names, phone numbers, and emails in the bid.

· Record the name and signature of OFS employees delivering equipment.

· Provide cost estimates and itemized quotes for all services before work begins.

· Operate at minimum Monday–Friday, 7:00 a.m. – 4:00 p.m. (Saturday hours optional).

· Be responsible for any damage to COA equipment during service.

· Maintain a factory-authorized service center within a 175-mile radius of downtown Atlanta.

4.2 Emergency Repair Requirements

· Provide 24/7 emergency roadside repair services for approximately 300 firefighting and public safety vehicles.

· Offer backup personnel/services to supplement internal COA services.

4.3 Performance Monitoring

· Provide automated vehicle status reports.

· Daily reports for emergency repairs.

· Weekly reports for general repairs or as requested by OFS.

5. Parts & Equipment Supply Vendors must:

· Demonstrate the ability to supply replacement parts efficiently.

· Provide certification or manufacturer documentation for authorized parts dealing.

· Ensure all parts meet or exceed OEM specifications.

· Provide product supply list pricing via electronic media or online access.

· Deliver parts to the designated OFS maintenance facility.

· Clearly indicate all discounts on invoices.

6. Billing Requirements

· Establish separate billing accounts by OFS location as needed.

· Allow OFS to purchase parts independently of repair services.

· Accept Purchase Orders as the only method of payment.

· Include the following on all invoices:

· Equipment decal/unit number, make, model, serial number, and description.

· Name, signature, and contact number of OFS employee delivering equipment.

· Manufacturer Suggested List Price (MSLP), discounted price, labor rate, hours worked, number of units serviced, OFS work order number, and COA purchase order number.

· Provide a copy of the invoice upon vehicle retrieval.

· COA will not pay for services rendered to personal equipment of COA employees.

7. Warranty

· Provide all warranty documentation upon receipt or installation of parts/equipment.

· Clearly define:

· Service warranties

· Parts warranties

· Repair warranty period (to be specified)

8. Current City of Atlanta Equipment & Manufacturers Manufacturers

· Rosenbauer

· Pierce

· Spartan

· Oshkosh

· KME

· Cummins

· Ford

· Rivian

· Freightliner

· Chevy

· International Vehicle/Equipment Types

· 1500 GPM Pumper

· Tractor Drawn Aerial Ladder Truck

· Hazmat Truck

· Administrative Passenger Vehicles

· Aircraft Rescue Fire Fighting Units

· Aircraft Hazmat Units