DRAFT EC Custodial PWS16July2025.pdf

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EC Custodial
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FA4484EC_Custodial
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This Performance Work Statement (PWS) details custodial services for Buildings 5651 and 5652 at the United States Air Force (USAF) Expeditionary Center, Joint Base McGuire-Dix-Lakehurst, NJ. The contract is a Firm Fixed Price non-personal services agreement requiring comprehensive cleaning services across multiple facility areas, including nine classrooms, 96 contingency living areas, a medical wing, four laundry rooms, and various common spaces. Cleaning requirements include daily and periodic tasks such as floor maintenance, dusting, trash removal, restroom cleaning, window washing, carpet care, and special/emergency cleaning protocols.

Key specifications include cleaning services from 0700-1900 Sunday through Saturday, excluding federal holidays, with performance thresholds of 95% compliance for general cleaning and 100% compliance for restroom/shower room and special cleaning services. The contractor must provide all personnel, supplies, supervision, and equipment necessary to maintain a clean, professional environment. Specific tasks range from routine activities like vacuuming and mopping to more specialized services such as floor waxing, carpet shampooing, and emergency disinfection following CDC guidelines. The total facility area covers approximately 67,931 square feet, with cleaning requirements tailored to different surface types including carpet, ceramic tile, vinyl tile, and hospital-grade tile.

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PWS 16 July 2025

United States Air Force (USAF) Expeditionary Center (EC), Joint Base McGuire-Dix- Lakehurst, (JB-MDL) NJ

PERFORMANCE WORK STATEMENT (PWS)

FOR

BUILDINGS 5651 and 5652 CONTINGENCY TRAINING BED-DOWN FACILITIES

SECTION I

1.0 DESCRIPTION OF SERVICES

1.1 Contract Type: The resultant contract will be a Firm Fixed Price non-personal services contract to provide custodial services in support of the USAF Expeditionary Center. The government shall not exercise any supervision or control over the contract employees/service providers. Contract employees/services providers shall be accountable solely to the contractor, which is responsible to the government.

1.2 Required Service: The contractor shall provide all personnel, supplies, supervision, transportation, management, tools, equipment, materials, transportation and labor necessary to perform custodial services and restock restrooms at the USAF EC buildings 5651 and 5652 in accordance with (IAW) this PWS. The contractor shall also adhere and comply to all Local, State and Federal regulations. The contractor shall provide supplies for bathrooms, including, but not limited to: toilet paper, paper towels, hand soap, and shower curtains.

The contractor shall maintain each facility to present a neat, clean, and professional working environment. A minimum frequency of cleaning services has been set (see Section II and Appendix B below). In addition to the minimum frequency, the contractor shall monitor all areas described in this PWS to ensure that when a surface is not clean, it shall be cleaned immediately upon identification. The standard of cleanliness requires all surfaces described in this PWS to have a uniform appearance free of deposits, dirt, streaks, debris, dust, heel marks, spots, water, stains, discolorations, odors, grease, litter, film, smudges, watermarks, wax build-up, soap, detergent, scale, soil, residue, mold, mildew, bodily fluids, rust, and all other foreign matter.

Materials bearing a red label (acids) shall not be permitted in any building or area covered by this PWS. The contractor will provide custodial services from the hours of 0700 - 1900, Sunday through Saturday, except on approved Federal holidays.

2.0 AREAS REQUIRING CLEANING

2.1 Classrooms: This area consists of a total of nine (9) classrooms, five (5) in building 5651 and four (4) in building 5652. The contractor shall clean all rooms, including, but not limited to:

furniture (tables and chairs, which shall be dusted and wiped free of debris and stains), floors, windows, blinds, trash removal, collection of recycling, high and low dusting, sweeping, mopping, and waxing of floors IAW Appendix B. There is a total of 184 tables and 328 chairs throughout the nine classrooms.

2.2 Contingency Living Areas: This area consists of 96 rooms. Services for these rooms shall be accomplished when the rooms are unoccupied. The contractor shall clean all rooms, including, but not limited to: furniture (bunk beds, chairs, free-standing lockers; which are to be dusted and wiped free of debris and stains), floors, windows, blinds, trash removal, collection of recycling, high and low dusting, sweeping, mopping, and waxing of floors IAW Appendix B.

The contractor shall be required to perform these tasks up to 18 times a year at the conclusion of each course, which may require cleaning on weekends.

2.3 Independent Duty Medical Technician Medical Wing: This area consists of a total of three (3) offices, two (2) examination rooms and one (1) restroom. The Medical Wing shall be cleaned on a daily basis between the hours of 0900 – 1100. The contractor shall clean this area, including, but not limited to: trash removal, collection of recycling, high and low dusting, sweeping, mopping, and waxing of floors IAW Appendix B.

2.4 Laundry Rooms: There are four (4) laundry rooms, two (2) located in Bldg. 5651 & two (2) located in Bldg. 5652. Floors shall be maintained IAW Paragraph 3.0. All cleaning will be IAW Appendix B.

2.5 Lobbies, Corridors, Dayrooms, Offices and Bathrooms: To prevent personnel from crossing slippery/wet surfaces, the cleaning of lobbies, corridors, additional offices, bathrooms and other high-traffic areas shall will be accomplished during the times of low pedestrian traffic (0800-1000). See paragraph 8.3 for precautions. Additionally, between the hours of 1300-1500, all common area bathrooms/shower rooms shall be swept to remove debris from floors and bathroom. All cleaning will be IAW Appendix B.

3.0 GENERAL CLEANING REQUIREMENTS: Floors, except carpeted areas, shall be swept, dust mopped, wet mopped, dry buffed, spray buffed, and waxed as directed in Appendix B. Baseboards, corners, and wall/floor edges shall also be cleaned. After the floor has been swept, the entire floor surface including corners shall be free of litter and dust. After being mopped, the floor shall have a uniform appearance, with no streaks, swirl marks, detergent residue, soil, film, or other foreign matter remaining in the area.

3.1 Spray Buffing Floors: The contractor shall spray buff all accessible, resilient type floor with floor machine, using non-abrasive pad and mild detergent solution IAW Appendix B.

3.2 Wax Floors: The contractor shall wax floors IAW Appendix B. The contractor shall coordinate with the COR before waxing floors. A non-skid wax is required. All accessible areas shall receive floor maintenance. The entire floor shall have a uniform, glossy appearance, free of scuff marks, heel marks, and other stains and discolorations. All floor maintenance solutions shall be removed from baseboards, furniture, and trash receptacles.

3.3 Strip, Scrub, and Seal Floors: The contractor shall clean, scrub, seal, polish/burnish, wax, or deep scrub and recoat, as required for the appropriate surface to maintain, protect, and ease normal routine floor cleanings IAW Appendix B. The contractor shall coordinate/schedule this work with the COR in the months of December and July. Stripping shall also include the complete removal of all marks, scuffs, and stains. All floor maintenance solutions shall be removed from baseboards, furniture, and trash receptacles.

3.4 Vacuum Carpets: All carpeted areas and area rugs shall be vacuumed IAW the frequency note as specified in Appendix B. Immediately upon identification, spots/stains shall be removed using the carpet manufacturer’s approved cleaning/treatment methods. All carpet tears, burns, and unraveling shall be brought to the attention of the COR as soon as identified. Cleaning of the area rugs, throw rugs, and floor mats are included in this service. The contractor shall use vacuum cleaners of a quiet nature to prevent classroom/training disturbances. Carpeted floor areas along wall trim, sills, and corners shall be free of litter, soil, and other foreign matter. The entire floor shall have a uniform appearance, free of scuff marks, heel marks and other stains and discolorations.

3.5 Clean/Shampoo Carpets: The contractor shall clean/shampoo all carpets IAW standard commercial practices and Appendix B. Arrangements to shampoo shall be made at least 3 weeks in advance by coordinating with the COR. The contractor shall carefully inspect all areas prior to cleaning, noting any spots, stains, discolorations, faded areas, tears, loose tufts, or misshapen weave, and the general wear and tear conditions. Any discoloration or other condition that cannot be entirely removed by standard professional cleaning operations shall be brought to the attention of the COR immediately. The COR shall decide whether or not to authorize the contractor to proceed with the service. Stains shall be removed if they can be accomplished through an accepted cleaning method that shall not jeopardize the serviceability or mar the appearance of the carpet or rug. Carpet shall be inspected for spots and stains after drying, at which time any finish work such as re-treating spots, touching up, and re-cleaning can be accomplished.

3.6 Clean/Dust Baseboards: The contractor shall clean/dust baseboards IAW Appendix B.

3.7 Sweep Entrance Ways: The contractor shall sweep inside and outside entrance ways of buildings 5651 and 5652 IAW Appendix B.

3.8 Clean All Stairways: The contractor shall clean all stairways, including, but not limited to:

stairs, floors, walls, doors, and hand railings IAW Appendix B.

3.9 Covered Overhand Areas: The contractor shall sweep floors in covered overhand areas located outside of buildings 5651 and 5652, IAW Appendix B.

3.10 High Dusting: The contractor shall perform high dusting on all lights, grills, light fixtures, pipes, sprinkler system cables, ledges, walls, ceilings, vents, and all other fixtures above fifteen feet in IAW Appendix B. Surface shall be kept clean and free of visible dust.

3.11 Low Dusting: The contractor shall perform low dusting on surfaces of chairs, tables, file cabinets, other types of office furniture and equipment, contingency dormitory furniture, window sills, blinds, hand railings, and all other surfaces from the floor to a height of fifteen inches IAW Appendix B. Items on the top of desks shall not be disturbed. Surface shall be kept clean and free of visible dust.

3.12 Clean Interior Glass: The contractor shall ensure all interior glass, including glass in interior/exterior doors, partitions, directory boards, and adjacent trim are cleaned IAW Appendix B. All glass surfaces shall be free of film, dirt, smudges, water, and other foreign matter.

3.13 Clean Interior and Exterior Windows: The contractor shall clean interior and exterior windows to include glass doors IAW Appendix B and shall include blinds where appropriate.

Window blinds shall be cleaned sufficiently to remove all grit, fingerprints, dust, and other foreign matter from both sides of blind slats, and the dry brushing of all blind tapes. Window screens shall be removed, cleaned, and re-inserted.

3.14 Clean Drinking Fountains: The contractor shall clean and disinfect all porcelain and polished metal surfaces, including the plumbing fixtures and drains, as well as the exterior surfaces of drinking fountains IAW Appendix B. The entire drinking fountain will be free of any visible marks or stains.

3.15 Remove Trash: All waste baskets/trash containers shall be emptied and returned to their initial location IAW Appendix B. Boxes, cans, and papers placed near a trash receptacle and marked “TRASH” shall be removed. Any obviously soiled or torn plastic trash receptacle liners shall be replaced. Trash collected from buildings 5651 and 5652 shall be deposited in the trash collection containers located outside buildings 5651 and 5652. Collected trash shall not be left in the buildings overnight. Trash containers located at entranceways and classrooms shall be emptied daily as captured in Appendix B.

3.16 Washing of trash receptacles/containers: The exterior surface of waste containers and receptacles shall be cleaned to remove evident soil. Containers in bathrooms shall be cleaned with a germicidal detergent.

3.17 Recyclables: The contractor shall pick up all recyclables from the work centers and common areas IAW Appendix B. Recyclables shall be placed next to the cardboard recycle trailer located outside the rear of Building 5656. The contractor shall secure the contents of these bags to prevent inadvertent spillage from recyclables.

3.18 The contractor shall clean all recycle bins located in the interior of buildings 5651 and 5652 at least once a month.

3.19 General Spot Cleaning: After spot cleaning, the surface shall have a clean, uniform appearance, free of streaks, spots, soil, and other foreign matter.

4.0 BASIC RESTROOMS/SHOWER ROOMS CLEANING SERVICES

4.1 Clean and Disinfect: The contractor shall clean and disinfect all surfaces of sinks, mirrors, toilet bowls, urinals, lavatories, showers, shower curtains, dispensers, plumbing fixtures, partitions, dispensers, doors, walls, benches, and other such surfaces, using an germicidal/disinfectant detergent. Disinfect all surfaces of partitions, stalls, stall doors, entry doors (including handles, kick plates, ventilation grates, metal guards, and all other fixtures), and wall areas adjacent to wall mounted lavatories, urinals, toilets, and all other plumbing fixtures.

This includes restroom/shower room floors.

4.2 Disinfect Descale shower, toilet bowls, and urinals: The contractor shall perform descaling IAW Appendix B on all porcelain, chromium plated hardware and other such surfaces of wash bowls, toilet bowls, showers, and urinals.

4.3 Stock Restroom Supplies: The contractor shall restock and provide all supplies needed to restock the restrooms. The contractor shall ensure all restrooms are stocked sufficiently so that supplies do not run out between cleanings. If supplies run out prior to the next service date, contractor shall refill within 2 hours of notification from COR. All supplies will be stored in supply closets. Additionally, between the hours of 1300-1500, all common area bathrooms will be restocked as needed.

4.4 Shower Rooms: The contractor shall have closed access to the shower rooms for no more than 2 hours to conduct basic cleaning services and restocking, IAW Appendix B. At no time shall all the shower rooms/restrooms be closed at one time. The contractor shall replace shower curtains in shower rooms as needed in buildings 5651, and 5652.

4.5 Restroom/Shower Rooms Trash: The contractor shall remove all trash in restrooms on a daily basis.

5.0 SPECIAL INTEREST ITEMS

5.1 Laundry Rooms: There are four (4) Laundry Rooms, two (2) located in Bldg. 5651 and two

(2) located in Bldg. 5652. These rooms shall be cleaned IAW Appendix B. Floors are to be maintained IAW Paragraph 3.0.

5.2 Lobbies, Corridors, Dayrooms, Offices and Bathrooms: The cleaning of lobbies, corridors, offices, and bathrooms, which result in a temporarily wet or slippery floor surface will be accomplished during the times of low pedestrian traffic (0800-1000), so that it shall not be necessary for personnel to cross the wet surface to gain access to other areas. See paragraph 8.3 for precautions. Additionally, between the hours of 1300-1500 all common area bathrooms/shower rooms will be swept to remove debris from floors and bathroom.

5.3 Storage: The contractor may use the storage closets located on each floor in the building.

Note that students will have access to the first floor storage closet. The contractor may use the student washing machines to launder mop heads, rags etc.

6.0 OTHER CONTRACTOR’S RESPONSIBILITIES:

6.1 Continuity of Essential Services: All contract employees performing under this contract shall be mission essential, IAW DFARS 252.237-7024. Contractor shall provide with its offer, a written plan describing how it will continue to perform the essential contractor services during crises or emergency as directed by the Contracting Officer. This action is necessary to ensure that essential contractor services are not interrupted. Due to an ever-changing operational environment, natural disasters, and unpredictable crises, there is an increased need for continuity of services that enable agency operational capabilities and maintain essential functions across a broad spectrum of emergencies and crises.

To provide a reasonable assurance of continuation of essential services, the Contractor shall submit an essential personnel list to the USAF EC and Contracting Officer within 15 calendar days after contract award and as necessary, document personnel and plan changes throughout the entire period of the contract. The list shall contain the individual's name, address, home phone number, cell phone number, and duty title.

6.2 Special and Emergency Cleaning: In special or emergency circumstances, the Contractor shall provide services that exceed the standard-level of cleaning specified in this PWS. These special cleanings shall be based on the most current CDC guidelines for cleaning and disinfecting areas, following the event of a virus, bacteria or disease exposure. Contractor shall also follow all applicable laws, regulations, and commercial practices. The contractor shall perform the cleaning and disinfecting services by using only disinfectants approved by EPA and any associated manufacturers’ recommendations.

6.2.1 The COR will notify the contractor as soon as the need for special and emergency cleaning is identified. The contractor will have 48 hours to complete all actions from the time the COR notifies them.

6.2.2 Prior to entering the infected area, the contractor shall wear Personal Protective Equipment (PPE) to minimize exposure to hazards that can cause serious injuries and illnesses. PPE may include items such as gloves, safety glasses and shoes, earplugs or muffs, hard hats, respirators, coveralls, vests and full body suits. Occupational Safety and Health Administration (OSHA) requires that PPE meet or exceed the standards developed by the American National Standards Institute. Immediately following an exposure, the CDC recommends the area/areas used by the ill person shall be closed off for a period of 24 hours, or as long as feasible before initiation of cleaning and disinfection. Following the closure period, the contractor shall open any available windows and doors to improve air circulation and proceed with cleaning the area and surfaces with detergent or soap and water cleaner. According to the EPA: some disinfectants require more time to kill viruses than others. If the directions for virucidal activity list different contact times or dilutions, use the longest contact time or most concentrated solution.

6.2.3 Following cleaning, the contractor shall disinfect areas identified by the COR by following EPA, OSHA, manufacturers’ guidance and directions. The contractor shall remove and dispose of used gloves, suits, and other PPE after cleaning and disinfecting. All utilized PPE and cleaning materials shall be disposed of in a sealed, plastic, disposal bag. Cleaning crews shall wear gloves and wash their hands immediately after removing the protective gear.

6.3 Quality Control Plan (QCP): The contractor shall develop and maintain a QCP to ensure custodial services are performed IAW standard commercial practices. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s QCP shall be submitted to the government 30 calendar days after contract award.

6.4 Quality Assurance: The government shall inspect and evaluate the contractor’s performance under this contract IAW the government’s Quality Assurance Surveillance Plan (QASP). The plan is primarily focused on what the government must do to ensure that the contractor has performed IAW the performance standards and the requirements set forth in the contract. It defines how the performance standards will be applied and the frequency of surveillance as detailed in the appendices.

6.5 Severe Weather Schedule: The contractor shall provide custodial service during all periods of non-severe weather. In the cases of severe weather, the contractor shall call (609)754-BASE (2273). When exceptions are granted, the contractor shall make up for all missed labor within 24 hours or return to normal operations.

6.6 Administrative Responsibilities:

6.6.1 On-site Project Manager (PM)/Alternate: At the pre-performance conference, the contractor shall to the Contracting Officer: a letter indicating the PM and their alternate, to include names, email addresses, on-site telephone numbers, pager numbers, and/or cell phone numbers. The on-site PM and alternate shall be able to speak, read, write, and understand the English language. The on-site PM or alternate shall be available during hours of operation and weekends, as required. The contractor’s on-site PM/alternate shall be on-site between the hours of 0700 to 1900, Monday through Friday and be responsible for the overall management and coordination of this contract, and shall act as central point of contact with the government. The on-site PM/alternate will have access to facilities Sunday through Saturday 0700-1900, as required. The on-site PM/alternate shall have full authority to act on behalf of the prime contractor. The on-site PM/alternate shall continuously monitor the performance of contractor employees, to ensure cleanliness is maintained at buildings 5651 and 5652 IAW the contract.

6.6.2 Response Time: The on-site PM/alternate shall return all calls from the COR within 30 minutes of receiving the call during normal working hours (0700-1630). After normal duty hours the on-site PM/alternate will call the USAF EC COR.

6.6.3 Circumstances to Be Reported: The contractor, or the contractor’s employees, shall report any circumstances which may adversely affect contract performance. These adverse circumstances must be reported to the COR immediately. These circumstances may include repair of the facility; unusual soiling of any area; unhealthful or hazardous conditions; delays or interference with the work caused by employees of the government.

6.6.4 Roster: The contractor shall provide a full personnel roster to the COR five (5) calendar days prior to contract start date. The roster shall identify the duties of each contractor employee engaged in the performance of the work. An updated roster shall be provided any time there is an addition or termination of any employee. The contractor shall provide notice, in writing to the contracting officer for approval at least 24 hours in advance of any change of on-site PM or alternate.

6.6.5 Hiring: Employees assigned to the performance of this contract shall be capable employees with sufficient experience and training to assure compliance with the contract requirements. The contractor may not hire any person(s) whose employment would result in a conflict with the Joint Ethics Regulation the Department of Defense (DoD) 5500.7R.

6.7 Contract Personnel Appearance: Uniforms, badges, appearance standards, and conduct shall be commensurate with industry standards. Neither the contractor nor his/her employees shall wear complete or partial military uniforms in the work area. The contractor shall require employees to maintain themselves and their clothing in a neat and clean manner.

6.8 Contractor Personnel Conduct: The Contracting Officer may require the contractor to remove employees from the job site if there is any reasonable or actual evidence of misconduct, security concerns, or influence of alcohol, drugs, or other incapacitating/mind-altering substances. Contractor employee shall be subject to dismissal from the premises upon determination by the contracting officer that such action is in the best interest of the government.

The installation commander has the authority to bar individuals from the installation. Such removal from the job site or dismissal from the premises shall not relieve the contractor of the requirement to provide sufficient personnel to perform the services as required by this PWS. The contractor shall submit a Letter of Revocation as soon as the employee’s job appointment is terminated. The letter will be sent by the contracting office to the welcome center to remove the individual from the Entry Authority List. All issued badges and other identification items in connection to the contract shall be taken away from the terminated employee.

6.9 Manpower Reporting: Contractor Full Time Equivalent Reporting. The contractor shall report all contractor labor hours (including subcontractor labor hours) required for the performance of services provided under this contract via the government secure data collection site, the Enterprise Contractor Manpower Reporting Application (ECMRA). The ECMRA is designed to collect information on funding source, contracting vehicle, organization supported, mission and function performed, and labor hours and costs for contracted efforts providing services to the DoD from contractors and DoD activities requiring contracted services from supporting contracting offices. The data reported utilizes an application called ECMRA to capture the required information. The contractor is required to completely fill in all the required data fields at https://www.ecmra.mil. This is an annual requirement that shall be entered into ECMRA after the completion of the fiscal year. The deadline to enter data is October 31, 2021.

All guidance is available at the ECMRA site.

Contractors may direct questions to the help desk by clicking on “Send an email” which is located under the Help Resources ribbon on the right side of the login page of the applicable ECMRA site.

7.0 SECURITY REQUIREMENTS

7.1 Access: Contractor is required to obtain appropriate contractor building passes from the USAF EC. At no time is the contractor or its employees authorized escort authority for any USAF EC campus facilities. When performing services outside of regular working hours, the contractor shall ensure that all windows, doors, and/or gates are locked when leaving any building or secured area. Contract employee shall also ensure all lights are turned off in unoccupied areas where work was performed.

7.2 Physical Security: The contractor shall safeguard all government property while performing duties outlined in this PWS. At the close of each work period, government facilities, equipment, and materials shall be secured.

7.3 Key Control: The contractor is responsible for the safekeeping and joint inventorying of all keys and combinations issued for the performance of services. All losses or damages caused by the contractor, or by the contractor’s failure or negligence in maintaining facility security shall be paid for by the contractor including the costs of re-keying or re-programming. Contractor must sign release for all keys for the duration of the contract period.

In the event of a lost key: the contractor shall report the loss to the COR immediately, no later than 1 hour after the discovery of the loss. Within twenty-four hours of notifying the COR, a follow-up letter shall be provided to the contracting officer. The use of government keys by any persons other than contract employees, is strictly prohibited. The contractor shall prohibit the use of government keys by unauthorized personnel and prohibit employees from using government keys to provide entrance/access of any areas, to persons other than contract employees, engaged in the performance of the assigned work in those areas.

8.0 SAFETY

8.1 Fire Protection And Prevention: All sweeping compounds, dust cloths and mop treating materials, floor oils and floor treatment materials (exclusive of waxes) shall be products, which are free of any spontaneous heating capability.

The contractor shall not store combustible supplies, including rags, paper or other-like items near possible sources of combustion such as: steam pipes, high wattage lamp bulbs, and other-like items. However, dust rags may be stored in airtight metal containers at floor level. Rags, mops, brushes, wax, and other cleaning tools which contain residue of animal, vegetable or mineral oils (which are subject to spontaneous combustion) shall be disposed of, processed by daily laundering or removed off-site.

8.2 Chemicals: All chemical containers shall identify the type of chemical and have instructions for use, dilution, and all applicable hazard warnings. The contractor shall submit a list of all chemicals used in the performance of this contract, and a current Safety Data Sheet to the USAF EC and 787 CES Environmental Flight (787 CES/DEV 2403 Vandenberg Avenue, JB-MDL, NJ 08641) for approval. Contractor shall maintain copies of all product SDSs on site, along with proper Personal Protection Equipment required during handling/disposing of these items.

8.3 Safety Hazards: The contractor shall instruct employees in appropriate measures as specified by the applicable provisions of the Occupational Safety and Health Act 1970, PL 91- 596 (84 Stat 1590). The contractor’s employees shall not place mops, brooms, machines or other equipment in traffic lanes or other locations in such manner as to create safety hazards.

When the cleaning of public traffic areas (lobbies, halls or corridors) results in the temporary hazard of wet or slippery floor surfaces, parallel wet mopping or cleaning procedures shall be accomplished to prevent personnel from crossing a wet surface to gain access to other parts of the area. Whenever this is possible, the contractor shall use adequate warning signs or devices to warn the public of the hazard. If better commercial practices exist to clean and mitigate fall/slip risks, the contractor should use the commercial practice, so long as said practice minimizes/eliminates fall risk.

8.4 Report: The contractor, or the contractor’s employees, shall report unusual soiling of any area and unhealthy/hazardous conditions which may affect the performance of work. These incidents shall be reported to the COR immediately upon discovery.

SECTION II

SERVICE SUMMARY (Buildings 5651 & 5652)

SS #

PERFORMANCE OBJECTIVE

PWS

Paragrap h

Minimum Performance Frequency

Monthly Performance

Threshold

GENERAL CLEANING SERVICES

Maintain Floors

3.0

Three times weekly

95%

Compliance

2 Spray Buffing Floors 3.1 Monthly

Wax Floors

3.2

Four times yearly

4 Strip, Scrub, And Seal Floors 3.3 Twice Annually

Vacuum Carpets

3.4

Weekly

6 Clean/Vacuum/Shampoo Carpets 3.5 Quarterly

7 Clean/Dust Baseboards 3.6 Monthly

8 Sweep Entrance Ways 3.7 Weekly

9 Clean All Stairways 3.8 Weekly

10 Clean Mud Areas 3.9 Weekly

11 High Dusting 3.10 Monthly

12 Low Dusting 3.11 Monthly

13 Clean Interior Glass 3.12 Monthly

14 Clean Interior and Exterior Windows 3.13 Monthly

15 Clean Drinking Fountains 3.14 Twice Weekly

16 Remove Trash 3.15 weekly

Recyclables

3.16,3.17, 3.18

Twice Weekly

18 General Spot Cleaning 3.19 Continually

19 Laundry Rooms 2.4,5.1 Daily 20 Lobbies, Corridors, Dayrooms, Offices & Bathrooms 5.2 Daily

Special and Emergency Cleaning

6.2, 6.2.1, 6.2.2,6.2.3

Event Specific

100%

BASIC RESTROOM/SHOWER ROOMS CLEANING SERVICES

22 Clean & Disinfect 4.1 Daily

23 Disinfect Showers, Toilet Bowls & Urinals 4.2 Daily

24 Descale Showers, Toilet Bowls & Urinals 4.2 Monthly

25 Clean Floors 4.1 Daily

26 Stock Restroom Supplies 4.3 Daily

27 Shower Rooms 4.4 Daily

28 Restroom/Shower Room Trash 4.5 Daily

SECTION III

HOLIDAYS: The government observes the following Federal holidays:

New Year’s Day 1 January Martin Luther King Jr. Birthday Third Monday in January Presidents Day Third Monday in February Memorial Day Last Monday in May Juneteenth National Independence Day 19 June Independence Day 4 July Labor Day First Monday in September Columbus Day Second Monday in October Veterans Day 11 November Thanksgiving Day Fourth Thursday in November Christmas Day 25 December

APPENDIX A

DEFINITIONS and ABBREVIATIONS

CARPET SHAMPOOING: Carpet shampooing shall be defined as the vacuuming, spot treatment, operation of water extraction equipment, and re-vacuuming of all carpet in a designated area.

CENTER FOR DISEASE CONTROL (CDC)

COMMON AREAS: Defined as Laundry Rooms, Dayrooms, Stairways, Hallways, and Mud Rooms, CONTRACTING OFFICER (CO): A government employee who possesses a warrant. Only warranted contracting officers are authorized to contractually commit the government/authorize contract changes.

OCCUPATIONAL, SAFETY & HEALTH ADMINISTRATION (OSHA)

QUALITY ASSURANCE: Those actions taken by the government to assure services meet the requirements of the PWS.

CONTRACTING OFFICER REPRESENTATIVE (COR): Government personnel in the functional area who shall be designated to provide technical assistance to the Contracting Officer in all phases of the quality operation. The COR possesses expertise for the specific purpose of exercising general surveillance over the contract operation and performance evaluation. The COR shall not make changes to the terms and condition of the contract, as this is the contracting officer’s responsibilities.

ESSENTIAL CONTRACTOR SERVICE: DoD Instruction (DoDI) 3020.37, Continuation of Essential DoD Contractor Services During Crises, provides the basis for the definition of ``essential contractor service,'' which means a service provided by a firm or individual under contract to DoD to support mission-essential functions, such as support of vital systems, including ships owned, leased, or operated in support of military missions or roles at sea;

associated support activities, including installation, garrison, and base support services; and similar services provided to foreign military sales customers under the Security Assistance Program. Services are essential if the effectiveness of defense systems or operations has the potential to be seriously impaired by the interruption of such services, as determined by the appropriate functional commander or equivalent.

QUALITY ASSURANCE SURVEILLANCE PLAN (QASP): Provides an effective tool for monitoring the contractor’s performance. The QASP describes a systematic method to evaluate services the contractor is required to provide.

QUALITY CONTROL: Those actions taken by the contractor to control the production of goods or services so that they meet the requirements of the SOW.

SPOT CLEAN: Spot cleaning defined as the removal of smudges, fingerprints, marks, and streaks from washable surfaces of walls, partitions, doors, and fixtures.

STRIPPING, SCRUBBING, & SEALING FLOORS: Stripping shall be defined as the complete removal without damage to the floor surface of all finish and/or sealer from all floor surfaces.

UNOCCUPIED: Defined as contingency living areas free of all personal items to include training gear/equipment.

WINDOWS: Windows are the glass surfaces that comprise an integral part of the outer surface of the building to include glass doors.

APPENDIX B

TASK AND FREQUENCY CHART

5651 5652 BUILDINGS

36392 35744 SQ FT

3.0 GENERAL CLEANING SERVICE

1D 1D 2.4 Laundry Rooms 3W 3W 3.0 Maintain Floors 1M 1M 3.1 Spray Buffing Floors 4Y 4Y 3.2 Wax Floors 2Y 2Y 3.3 Strip, Scrub, and Seal Floors 3W 3W 3.4 Vacuum Carpets 4Y 4Y 3.5 Clean/Shampoo Carpets 1M 1M 3.6 Clean/Dust Baseboards 1W 1W 3.7 Sweep Entrance Ways

1W 1W 3.8 Clean All Stairways 1W 1W 3.9 Clean Mud Areas 1M 1M 3.10/3.11 Dusting 1M 1M 3.12 Clean Interior Glass 1M 1M 3.13 Clean Interior and Exterior Windows 2W 2W 3.14 Clean Drinking Fountains 3W 3W 3.15 Remove Trash 2W 2W 3.16/3.17/3.18 Recyclables Cont Cont 3.19 General spot cleaning 10E 10E 6.2, 6.2.1, 6.2.2, 6.2.3 Special & Emergency Cleaning

4.0BASIC RESTROOM/LOCKER ROOM CLEANING

1D 1D 4.1 Clean & Disinfect 1D 1D 4.2 Disinfect & Descale Bathroom Fixtures 1D 1D 4.1 Restroom Floors 2D 2D 4.3 Stock Restroom Supplies 1D 1D 4.4 Shower Rooms 1D 1D 4.5 Restroom/Shower Room Trash

C, RT,

CT,

VCT,

HGT

C, RT,

CT,

VCT,

HGT

C = Carpet, CT = Ceramic Tile, RT = Resilient Tile, VCT = Vinyl Tile, HGT = Hospital Grade Tile Cont = Continually, BR = Bathroom, BUILDING = Building

NOTES:

1D = Once a day 3W = Three times per week 2Y = Twice per Year 2W = Twice weekly 1M = Once a month 1W = Once weekly 1E = Once Event

APPENDIX C

BUILDING & BATHROOM SQUARE FOOTAGE (Buildings. 5651 & 5652)

CT HGT VT BR BUILDING

DESCRIPTION

BUILDING

SQ

FT

SQ FT

Basic Cleaning of Bathrooms

Bathrooms 5651 3734 xxx xxx 3734 xxx Bathroom 5652 3786 xxx xxx 3786 xxx

7520 xxx xxx 7520 7520 of Bathrooms:

7520 sf

C

T

HGT

VT

RT

BUILDING

BUILDING#

SQ

FT

Offices & Other Related Areas

All Floors 5651 20634 xxx 2516 9508 32658 All Floors 5652 31213 3288 772 xxx xxx 35273

Totals 51,847 3288 772 2516 9508 67,931 of Offices and Related Areas:

67,931sf

Carpet Cleaning (Buildings 5651 & 5652): 51,847 sf

File details come from the government source that posted it. Updated .