DRAFT C4IM_PWS (FOR SOS).pdf

DRAFT PERFORMANCE WORK STATEMENT

Information Technology Administrative Support Services

For US Army Cadet Command (USACC), Fort Knox, KY Command, Control, Communications, Computers, Information Management (C4IM)

Part 1 General

1. This is a non‐personnel services contract to provide support services for the US Army Cadet Command G6 mission.

1.1 Description of Services/Introduction:

The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items necessary to furnish C4IM and G6 administrative support services for the US Army Cadet Command C4IM support mission as defined in this Performance Work Statement (PWS). In accordance with this PWS, the contractor, shall provide support services to the Cadet Command Knowledge Management support capabilities; Current and Future Operations; Forms, Publications and Records Management; Plans and policy assistance; and Project Management and Integration tasks. The contractor shall perform to the standards in this contract.

1.2 Background:

The Chief Information Officer (CIO), G6 United States Army Cadet Command (USACC) is responsible for ensuring that the necessary C4IM\Information Technology (IT) support is provided to the USACC. The CIO, G6 mission includes managing the USACC C4IM portfolio and all programs associated with G6 responsibilities to a division level organization. The CIO, G6 also is responsible for ensuring that the brigades, SROTC and JROTC programs have the C4IM capabilities in place to support the USACC missions. USACC has to provide highly skilled and technically qualified personnel to maintain the evolving C4IM requirements. The USACC G6 and brigades S6 missions require contractor support to maintain mission readiness. Government employees (civil servants), military personnel, and contractor resources provide the organizational manpower resources that are required to meet the information systems requirements of USAAC.

Policy and Plans Division (PPD) USACC G6 PPD is the focal point for C4IM planning and governance. PPD is responsible for the development of Strategic plans, policies and procedures, records management, forms and publications, and C4IM Service Agreements.

Project Management and Integration Division (PMID) The PMID team has the responsibility to manage all IT projects within the command and associated requirements. They serve as the component within the G6 that develops supporting capabilities for the Command’s Knowledge Management initiatives. The PMID team serves as representatives for key program and project events such as Program Reviews (PR), Priority and Scheduling Teams (PST), and other meetings as required. PMID is responsible for providing Enterprise Change Management and Integration efforts, Web site content management and Audio and Video support for all Cadet Command HQ facilities.

Operations Division (OD) The OD team is responsible for the performance and operations of the C4IM actions and support services for G6. They coordinate the assessment of C4IM support operations, manage field tactical, coordinate education and training on use of IT capabilities and tools; support process improvement initiatives; monitor daily technical support throughout the command; manage requests for services; assist with the command postal program; monitor tasking’s and OPORDS; oversee the HQ & BDE IMO teams. OD also performs the tasks associated with developing the Basis of Issue Plan, as well as tracking IT procurements for lifecycle, break‐fix, and supports the information Assurance Program.

1.3 Objectives:

The objective of this PWS is to provide USACC G6 C4IM administrative support for the Cadet Command G6 support mission.

1.4 Scope:

The purpose of this PWS is to support the Cadet Command HQ, BDEs and Battalions with the necessary C4IM administrative support required to meet its mission of selecting, educating, training, and commissioning college students to be officers and leaders of character in the Total Army; instilling the values of citizenship, national and community service, personal responsibility, and a sense of accomplishment in high school students.

1.5 Reserved.

1.6 General Information:

1.6.1 Quality Assurance. The government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.2 Recognized Holidays. The contractor is not expected to work on any of the following holidays:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

1.6.3 Hours of Operation. The contractor is responsible for conducting business, between the core hours of 0730 am to 1700 pm Monday thru Friday and on-call support for all other hours and days outside of this timeframe except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor shall at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential; however, contractor employees shall not exceed 40 work hours per week.

1.6.4 Place of Performance. The primary places of the work to be performed under this contract shall be performed at the locations listed below, with the majority of the work to be completed at HQ, Cadet Command G6 located at Fort Knox, KY.

Brigade IMO functions shall be performed at the Brigades listed below:

HQ, US ARMY CADET COMMAND Fort Knox, KY 1st BDE HQ, US ARMY CADET COMMAND Fort Knox, KY 2nd BDE HQ, US ARMY CADET COMMAND Joint Base Mcguire‐Dix‐Lakehurst, NJ 3rd BDE HQ, US ARMY CADET COMMAND Naval Station Great Lakes, IL 4th BDE HQ, US ARMY CADET COMMAND Fort Bragg, NC 5th BDE HQ, US ARMY CADET COMMAND Fort Sam Houston, TX 6th BDE HQ, US ARMY CADET COMMAND Hunter AAF, GA 7th BDE HQ, US ARMY CADET COMMAND Fort Knox, KY 8th BDE HQ, US ARMY CADE COMMAND Joint Base Lewis‐McChord, Washington

1.6.5 Access and General Protection/Security Policy and Procedures. Contractor and all associated subcontractors employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce shall comply with all personal identity verification requirements (FAR W9124D-16-F-0096 clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.6.6 Training Requirements.

1.6.6.1 AT Level 1 Training. All contractor employees, to include subcontractor employees, requiring access Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 5 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the Contracting Officer's Representative (COR) or to the contracting officer, if a COR is not assigned, within 3 calendar days after completion of training by all employees and subcontractor personnel. AT level I awareness training is available at the following website: http://jko.jten.mil.

1.6.6.2 All contractor employees and associated sub-contractor employees must complete the DoD IA awareness training before issuance of network access and annually thereafter. All contractor employees working IA/IT functions must comply with DoD and Army training requirements in DoDD 8570.01, DoD 8570.01-M and AR 25-2 within six months of appointment to IA/IT functions.

1.6.6.3 Antiterrorism performance (Level I AT Awareness Training attendance and compliance) may be documented as a performance metric under the resultant contract, and be part of past performance information in support of future source selections.

1.6.6.4 iWATCH Training. The contractor and all associated sub‐contractors shall brief all employees on the local iWATCH program (training standards provided by the ACOR, and presented to the contractor at the kick‐off meeting). This training informs employees of the types of behavior to watch for and instruct employees to report suspicious activity to the ACOR. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the ACOR as part of the contractor’s Monthly Status Report submission.

1.6.6.5 Army Training Certification Tracking System (ATCTS). All contractor employees with access to a government info system shall be registered in the Army Training Certification Tracking System at commencement of services, and must successfully complete the DOD Information Assurance Awareness within five business days prior to access to the information systems and then annually thereafter. The contractor shall provide a copy of the DoD Information Assurance Awareness training for personnel with access to government information systems within five days of contract award or prior to obtaining access to government information systems and annually thereafter.

1.6.6.6 OPSEC Standing Operating Procedures. The contractor and contractor employees shall abide by local command OPSEC program procedures. Per AR 530-1 Operations Security, the contractor employees must complete Level 1 OPSEC Awareness training. New employees must be trained within 30 calendar days of their reporting for duty and annually thereafter.

1.6.6.7 Training File. The contractor shall maintain a training file for each employee and make it available to government for inspection upon request from the government.

1.6.7 Contracting Officer Representative (COR). The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions:

assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract:

issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.8 Non‐Personal Services Contract.

1.6.8.1 Services to be delivered under this contract are non‐personal services and no employer‐employee relationship exists or shall exist between the government and the contractor’s personnel. It is, therefore, in the best interest of the government to afford both parties a full understanding of their respective obligations.

1.6.8.2 Contractor personnel under this contract shall not (1) Be placed in a position where they are under the supervision, direction, or evaluation of government employees; (2) be placed in a position of command, supervision, administration or control over government personnel, over personnel of other contractors under other government contracts, or become a part of the government organization; or (3) be used in administration or supervision of government procurement activities.

1.6.8.3 Employee relationship. The services to be performed under this contract do not require the contractor or his/her personnel to exercise personal judgment and discretion on behalf of the government. Rules, regulations, and requirements that are issued by the U.S. Army under its responsibility for good order, administration, and security are applicable to all personnel who enter the government installation, government leased property, or travel on government transportation. This is not to be construed or interpreted to establish any degree of government control inconsistent with a non‐ personal services contract.

1.6.8.4 Inapplicability of employee benefits. This contract does not create an employer‐employee relationship. Accordingly, entitlements and benefits applicable to such relationships do not apply. (1) Payments by the government under this contract are not subject to Federal income tax withholdings. (2) Payments by the government under this contract are not subject to the Federal Insurance Contributions Act. (3) The contractor is not entitled to unemployment compensation benefits under the Social Security Act, as amended, by virtue of performance of this contract. (4) The contractor is not entitled to workman’s compensation benefits by virtue of this contract. (5) The entire consideration and benefits to the contractor for performance of this contract are contained in provisions for payment. The contractor is responsible for honoring all Uniformed Services Employment and Reemployment Rights Act (USERRA) obligations.

1.6.9 Attire, Tobacco Policy, and Drug and Alcohol Prevention.

1.6.9.1 Attire. Contractor personnel shall present a professional appearance at all times. At all times, contractor employee attire shall be in good repair, and shall not be considered offensive, disruptive, or unsafe. Contractor personnel shall be easily recognized as contractor employees at all times and not as government employees. Each contractor employee shall wear an Identification (ID) Badge identifying them by name as a contractor employee.

1.6.9.2 Tobacco Policy. Contractor personnel shall comply with established tobacco policies in federal buildings as well as any applicable state, local or campus policies. Contractor personnel shall place cigarette butts in proper containers and shall not dispose of butts at or near entrances and/or exits to the facility.

1.6.9.3 Drug and Alcohol Prevention. The contractor shall develop a plan to enact a “No Tolerance” policy for alcohol or illegal drug use for its personnel while performing services under this contract. The “No Tolerance” plan shall include the requirement for pre‐hiring screening, recurring and random testing. The plan shall be in accordance with Federal, State, and Local laws and regulations. The contractor shall furnish a copy of the “No Tolerance” plan to the Contracting Officer and Contracting Officer’s Representative (COR) within five calendar days after contract award and within five days after changes to plan occurs.

1.6.10 Security.

1.6.10.1 The contractor shall be responsible for coordination of personnel suitability and security investigation issues, the disposition of actions for the pre‐screening, selection, and disposition of actions for the retention and removal of contractor personnel from required duties resulting from conditions, events, circumstances or behaviors which are determined to be unfavorable and/or unacceptable commensurate with established regulatory criteria and standards required for duties.

1.6.10.2 Contractor employees shall have and/or obtain and maintain a favorable Personnel Security Investigation (PSI) of a National Agency Check with Local Agency and Credit Check (NACLC). The contractor shall complete all necessary documents to obtain a NACLC and submit to the COR prior to employment. The contractor shall submit the contractor personnel’s first/last name, date of birth, social security number, and email address to the COR.

1.6.10.3 Personnel who no longer meet suitability security standards shall be immediately removed from contract duties. The contractor shall notify the COR and ACOR within 24 hours of misconduct which may result in security threat terminations of contractor personnel or when any suitability issues or unfavorable security information is discovered or known.

1.6.10.4 The contractor or any employee or designated representative of the contractor entering government facilities or government‐leased facilities shall conform to security regulations which may be in effect during the contract period and shall be subject to security checks as may be deemed necessary to ensure that security violations do not occur.

1.6.11 Installation/Post/Campus Access.

1.6.11.1 All contractor employees shall comply with Army, post, installation, and campus access requirements to include: vehicle passes, decals or authorization documents, and Lautenberg Amendment requirement. As required by installations/ Government facilities, the contractor’s Program Manager, within 5 days of contract award or within 5 days of employee assignment, shall provide the host base Pass and ID section, through the FR, a list of personnel who require access to the installation for official business.

1.6.11.2 All contractor personnel seeking entrance to Fort Knox or other government installations shall show a valid Federal or State issued picture ID at one of the installation access control points. In addition, all contractor personnel will undergo background checks performed by the government. Personnel shall be informed by the contractor prior to submitting their names that a check will be performed. Personnel that do not permit background checks will not be allowed to work on this contract. Prior to the start of the contract, or within 10 business days if a new employee is hired in an existing contract, the contractor shall provide the name, Social Security Account Number (SSAN), date of birth and current address of employees to the TPOC. The TPOC will forward the list to the Installation Antiterrorism Office, where the background checks will be conducted.

1.6.11.3 The results of these checks will be returned to the TPOC for review and adjudication. If derogatory information is discovered during the checks that would preclude the employee from having employment on the contract, the employee may submit an appeal through the TPOC and the Garrison Commander to the Installation Commanding General for consideration.

1.6.11.4 The employee shall not enter installations or access government IT systems until a determination to lift the bar is approved by the Installation Commanding General.

1.6.11.5 Contractor personnel shall only go into those areas of the installation where they are authorized.

1.6.11.6 Contractors who violate these provisions of the contract may be subject to criminal penalties and fines as prescribed by law. When services are provided on a Government installation other than Fort Knox, KY, contractor shall be required to meet and comply with the installation’s accessibility requirements.

1.6.12 Favorable Suitability Investigations and Access to Computers.

1.6.12.1 Contractor personnel accessing any Government computer device shall be subject to checks or investigations.

Contractor personnel shall maintain a favorable suitability investigation during the term of the contract pursuant to the requirements of Army Regulation (AR) 25‐2 and AR 380‐67. The contractor shall provide the COR the following information for all prospective new employees: Name (to include alias or maiden name), Social Security Number, and dates of any prior military, civilian or contractor service with the government. This information shall be forwarded through the COR to the Security Manager. No contracted employee shall be authorized to work under this contract until the security checks are validated. Upon confirmation of a favorable suitability check from the COR, the contractor shall have the new employee complete security form SF 85P within three days of employment. The contractor shall provide the completed form to the COR for processing. Requests for waivers to access automation systems based upon submission of this form shall be forwarded to the COR at the same time.

Any contractor personnel operating a government‐provided computer shall possess a favorable suitability investigation or an approved waiver pending investigation, and have completed the following Government provided online courses: Army Training & Certification Tracking System (ATCTS) https://atc.us.army.mil/iastar/index.php, and DoD Cyber Awareness Challenge Training, https://ia.signal.army.mil/DoDIAA/default.asp prior to gaining access or use of any computer/ computerized device.

Failure to maintain suitability standards set forth therein shall subject contractor personnel to suspension of access to government automated systems. If a contract employee is suspended from system access, the contractor remains responsible for the performance of services.

1.6.12.2 Upon learning of employee misconduct, the contractor shall report the incident to the COR within one business day. The contractor is the only authorized party that may take corrective action with contract employees regarding misconduct.

1.6.12.3 The contractor shall provide Personally Identifiable Information (PII) to the COR within 30 days of contract award and as updates occur. This information shall be inputted by the government into the Digital Training Management System (DTMS) and used track employee training required under this contract and additional training directed by Department of the Army.

1.6.13 Personnel Hiring.

1.6.13.1 The contractor shall not hire off‐duty government employees (civilians or military) whose employment would result in a conflict with the Defense Joint Ethics Regulation (JER) (5 CFR 2635).

1.6.13.2 The contractor shall not require or cause its employees to sign non‐compete agreements that prohibit or otherwise discourage its employees from working for successor contractors.

1.6.14 Government Issued Common Access Card (CAC). The Common Access Card shall be issued to all eligible contractor personnel. The contractor shall complete electronic DD Form 1172‐2 (Application for Department of Defense Common Access Card (CAC) ‐ DEERS Enrollment) via the Trusted Associate Sponsorship System (TASS) for each employee requiring a CAC and submit to the COR prior to employment. The 1172‐2 shall cite the contract number identified on the contract award document. The expiration date on the CAC shall reflect the date when contract expires. The contractor shall ensure their employees turn in their CAC to the COR upon termination of their contract. Before CAC issuance, the contractor employee requires at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014-05. The Contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) Remote access, via logon, to a DoD network using DoD approved remote access procedures; or (3) Physical access to multiple DoD facilities or multiple Non- DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management.

1.6.15 Identification of Contractor Employees. The contractor shall furnish contract employees a badge with employees’ name, picture and company information. Contractor personnel shall wear this badge at all times during performance of this contract.

The proposed badge format shall be submitted to the Contracting Officer and the COR within 3 days after contract award for review and approval by the Contracting Officer.

1.6.16 Key Personnel. The contractor shall provide a sufficient number of trained personnel to perform the duties and services specified herein. The contractor shall be responsible for maintaining the qualifications and knowledge standards of employee competence, conduct and integrity. The contractor shall ensure that the same requirements and standards applicable to the contractor are maintained by the sub-contractors performing under this contract. The contractor shall provide resumes, with firm letter of commitment for key personnel listed in the proposal, to perform services in this contract for government review and verification of skills and experience. No key personnel positions shall be added, deleted, or changed without a formal contract modification. Requested changes of key personnel individuals shall be submitted to the COR and prior approved by the KO. The following positions have been identified as key personnel positions: Program Manager (PM), Alternate Program Manager (APM), and the Quality Control Manager (QCM).

1.6.17 Program Management. The contractor shall designate in writing a Program Manager (PM) and an Alternate Program Manager (APM). The PM or APM shall be responsible for the performance of work at all locations. The PM or APM shall possess the full authority to negotiate, act and commit for the contractor on all contractual matters related to this contract. The PM or APM shall be available to the government point of contact (POC) during the normal hours of operation, 07:30 a.m. to 1700 p.m., Eastern Time, Monday through Friday, exclusive of any Federal holidays. When the PM is not present, the contractor shall designate the APM to perform on-site duties. Minimum required skills, experience for the PM and APM is listed below:

• Shall have a minimum of five years relevant experience managing, staffing, overseeing, and completing the same or similar in nature of work (i.e., IT-related services), size (i.e., minimum dollar value greater than $1.5 million per year) and scope (i.e., related PWS tasks) to this requirement; and a demonstrated knowledge of civilian information systems (CIS) related operations to include completion of at least a bachelor level degree from an accredited academic institution in Business Administration, Business Management, Marketing, Visual Communications, Engineering, or IT/computer sciences.

Minimum required skills and experience for the QCM are listed below.

• Shall have a minimum of five years relevant Quality Control experience completing the same of similar in nature of work in the IT-related services), size and scope to this requirement; and a demonstrated knowledge of civilian information systems (CIS) related operations.

1.6.18 Should contractor personnel become, or are expected to become, unavailable for work. Under this contract for a continuous period exceeding 30 work days, or expected to devote substantially less effort to the work than indicated in the proposal, the contractor shall immediately notify the COR in writing. The contractor shall promptly replace such personnel with personnel of at least substantially equal or higher level of education, experience, skills, training, and qualifications. A roster of contractor employees will be submitted to the COR on a monthly basis, NLT 7th working day of the month.

1.6.19 Travel.

1.6.19.1 Travel shall be required under this contract for the coordination, establishment, and supervision of overseas immersion components, curriculum development and refinement, and travel support for subject matter experts to travel to the contractor’s location. In addition, travel is required for recruiting students and additional faculty.

1.6.19.2 Travel shall be required to perform services under this contract. Travel reimbursement shall be handled in accordance with FAR 31.205‐46. Travel request shall be submitted to the COR two weeks prior to travel for review and approval. Approved travel related expenses shall be submitted no later than 45 days after completion of travel. Travel shall be reimbursed in accordance with the Joint Travel Regulation (JTR). Fee/profit and/or G&A are not allowed with travel.

1.6.19.3 The contractor is responsible for identifying and executing the travel program under this contract. Travel shall be scheduled well in advance to obtain favorable air fares.

1.6.20 Safety. All work performed under this contract shall be conducted in a safe manner and in compliance with Occupational Safety and Health Act (OSHA), Environmental Protection Agency (EPA), State and all other nationally recognized safety standards.

1.6.21 The contractor shall hold the government harmless for any damage to or loss of contractor or contractor personnel personal property or any injury to or death of persons as a result of the action or inaction of the contractor or its employees.

1.6.22 Quality Control Plan. The contractor shall develop a quality control plan (QCP) and submit to the KO and COR for approval no later than 30 days after contract award and no later than 10 days before implementation of any changes. The QCP shall explain the manner in which the contractor shall ensure all contract requirements are being accomplished in accordance with the specifications of this contract. The program shall emphasize deficiency prevention over deficiency detection. The QCP shall contain processes for corrective action without dependence upon government direction; contain specific and comprehensive surveillance techniques for all contract services; and, at a minimum, address internal work performance standards, productivity measurement, data collection, subcontractor management (if applicable) and accuracy of cost control data. The contractor shall designate in writing Quality Control Manager (QCM) to maintain control of these functions. The QCM shall be available to the government point of contact (POC) during the normal hours of operation, 7:30 a.m. to 1700 p.m., Eastern Time, Monday through Friday, exclusive of any Federal holidays.

1.6.22.1 Government Quality Assurance. The Government will inspect and evaluate for compliance with contract terms throughout the contract period. Evaluation will be based on contractor’s performance under this contract by performing checks as contained in the Government’s Quality Assurance Surveillance Plan (QASP) and as outlined in FAR clause 52.246‐4, Inspection of Services – Fixed Price. Typical procedures include random sampling, planned sampling, scheduled inspections, observations, and validated customer complaints.

1.6.23. Phase-in Plan/Phase-out Plans.

1.6.23.1 The contractor shall ensure there will be minimum service disruption to vital Government business and no service degradation during and after the phase-in period. During the phase in period, the contractor shall become familiar with performance requirements in order to commence full performance of services on 28 August 2016.

1.6.23.2 The contractor shall identify and provide support services coordinated with the outgoing contractor personnel, and Government personnel, to transfer knowledge and total system support requirements as they are identified and being performed in the PWS. During the transition period, the contractor shall convene weekly status meetings to maintain effective communication with the outgoing contractor and Government personnel.

1.6.23.3 Certifications are required for desktop access, system access and for elevated privileges on systems (system admin rights).

The contractor shall ensure that its employees have obtained required security clearances prior to beginning transition activities. The contractor shall develop comprehensive procedures for phasing-in performance to the level prescribed and within the time allowed under the contract’s terms and conditions, at a minimum, to:

• Recruit and hire necessary personnel;

• Obtain all required personnel certifications and clearances;

• Develop and submit any required deliverables;

• Attend post-award meetings as required.

• If subsequent, phase-in period meetings are required, the COR will coordinate and schedule with the KO and contractor’s PM and APM;

• Accomplish any necessary training and obtain any required certifications;

• Prepare to assume full responsibility for all areas of operation IAW the terms and conditions of this contract;

• Ensure expiring contractor’s deliverables are recompiled to validate/verify working condition prior to phase-in period’s end.

• Participate in joint inventories and sign for Government Furnished Property (GFP) to include transfer of property and documentation, as agreed to between the parties (e.g., Appropriate Federal, DoD, and/or Army Regulations).

1.6.23.4 The contractor shall provide a phase-in plan at proposal submission.

1.6.23.5 Phase-out Plan. The phase-out period occurs at contract’s termination or during the final option period at no additional cost to the government. The written plan shall be submitted to the KO and COR No Later Than (NLT) sixty (60) days prior to the end of the contract. The contractor’s recommended changes or revisions shall be electronically submitted within 10 workdays in MS WORD format to the KO and COR for review. KO approval is required prior to implementation of the contractor’s phase- out period plan changes or revisions, and proposed changes/revisions within ten (10) workdays of proposed implementation date. The contractor's phase-out plan shall include the following:

• The contractor shall establish and implement plans for an orderly phase-out of its contracted operations and not disrupt or adversely impact the day-to-day conduct of government business during its phase-out period.

• The contractor shall develop a phase-out plan to effect a smooth and orderly transfer of contract responsibility to its successor fully describing its approach to the following issues:

• Notify employees;

• Turn-over of work-in-progress;

• Remove the contractor’s property;

• Transfer all data and information;

• Ensure continuity of operations;

• Reconcile all requisitions and work-in-progress;

• Clean-up building’s within the contractor work areas;

• Provide for transitioning and training successor’s personnel on government-furnished AIS used in performance of: this contract, specialized equipment, utilities systems and ongoing work its successor shall be required to complete; and identify its personnel holding government-issued badges/CACs.

• During the succeeding contractor’s phase-in period, an observation period shall occur at which time personnel of the incoming contractor’s workforce may observe operations and performance methods of the incumbent contractor. This will allow not only for continuity of services pursuant to FAR Clause 52.237-3 (Continuity of Services), but also an orderly turnover of facilities, government provided property, and records. The incumbent contractor shall: not defer any requirements for the purpose of avoiding responsibility or of transferring such responsibility to the succeeding contractor; and fully cooperate with the succeeding contractor and the government so as not to interfere with mission requirements.

1.6.23.6 The contractor shall identify how it will coordinate with the incoming contractor and/or Government personnel to transfer knowledge regarding the following:

1.6.23.7 The contractor shall also establish and maintain effective communication with the incoming contractor/Government personnel for the period of the transition via weekly status meetings.

1.6.25 Cost Allocation report. The contractor shall prepare and deliver a cost allocation report NLT the 15th of each month.

To properly allocate contractor costs for budget and planning purposes, the Government has a requirement for cost allocation reports. The Government requires cost information such as:

• A cost report by project, program, system, task, subtask or element within a subtask.

• A cost report shall contain labor category, name of contractor employee, task, current and cumulative hours and costs.

• The cost report should also estimate future costs and provide an estimated burn rate per month.

1.6.26 Non–Disclosure Agreement. The contractor agrees to submit, within ten workdays from the date of the contract award, a signed non‐disclosure agreement.

1.6.27 Monthly workload report. The contractor shall provide a monthly workload report to the COR and KO no later than the 15th of each month. The workload report shall contain quantifiable data completed during the previous month.

1.6.27.1 In Progress Reviews. (IPR).

1.6.27.2 Monthly Written IPR report. The contractor shall provide the COR a monthly written IPR on program status by the 10 day of each month. The report shall address problems encountered during performance of the requirement and actual or recommended corrective actions. In addition, the report shall address quality control results and whether or not quality standards outlined in the Performance Requirements Summary (PRS) are being met.

1.6.27.3 Quarterly In‐person IPRs. The contractor shall coordinate an IPR each quarter or as often as necessary at a location coordinated by the contractor and agreed upon by the COR. Travel expenses for IPRs will be at the government’s expense and will be reimbursed IAW PWS paragraph 1.6.19.2. The contractor shall invite and coordinate the attendance of the COR, technical points of contact (POCs) from the contracting officer, Cadet Command’s legal counsel and any other pertinent individual within the command.

1.6.27.4 Minutes. A copy of all contractor prepared minutes shall be provided to the COR within three days of each meeting.

The minutes shall be on contractor letterhead, may be in contractor format and signed by the PM.

1.6.28 The Government will not reimburse the contractor for contractor personnel relocation expenses.

1.6.29 Sequentially Numbered Correspondence. At the beginning of each new fiscal year the contractor shall begin a sequential numbering on each letter submitted to the Government. A copy of all such correspondence shall be sent to the Contracting Officer and the COR. All submissions shall have a unique fiscal year sequential numbering system specific to the submission. In the instance where a submission is generated by more than one location the numbering system shall reference the particular location.

1.6.30 Payments. The contractor shall submit invoices monthly for the previous months services provided no later than the 7th day of each month.

1.6.31 Contractor Manpower Reporting (CMR).

The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for US Army Cadet Command via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/

Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2016. Contractors may direct questions to the help desk at help desk at:

http://www.ecmra.mill.

1.6.32 Information Assurance. Contractors must have Information Assurance certification training commensurate with the level of work they perform. The contractor is responsible for ensuring all its employees possess all the required licenses or certificates necessary in the execution of this contract and as required in the DoD 8570.01 Manual. IAT Level I personnel must obtain appropriate Computing Environment (CE) certifications for the operating systems and/or security related tools and devices they are required to maintain. A listing of currently accepted CE certifications may be accessed at the Army Training and Certification Tracking System (ATCTS) at https://atc.us.army.mil/iastar/index.php. Systems Administrators (SA) and Network Administrators (NA) must be certified, at a minimum, at the IAT Level II designation. Each SA or NA must be trained, experienced, IA certified and currently certified on the information system they are required to maintain. In addition, IAT Level II personnel must obtain appropriate CE certifications for the operating systems and/or security related tools and devices they are required to maintain. The SA and NA must hold a U.S. Government Secret security clearance and local access approval commensurate with the level of information processed on the system or network. All Contractor SA and NA personnel must possess, at minimum a Secret or Interim Secret clearance. The Contractor is required to be familiar with all systems, platforms and languages contained in Infrastructure Inventories.

1.6.33 Security Considerations. The DD Form 254 is applicable to this requirement. Contractor shall comply with FAR 52.204-2, Security Requirements. This clause involves access to information classified “Confidential,” “Secret,” or “Top Secret” and requires contractors to comply with— (1) The Security Agreement (DD Form 441), including the National Industrial Security Program Operating Manual (DoD 5220.22-M); (2) any revisions to DOD 5220.22-M, notice of which shall be been furnished to the contractor.

The contractor shall provide proof of SECRET facility clearance at proposal submission. The contractor and all subcontractors must possess the required SECRET security clearance, based on job requirements, prior to performing functions on the contract. The contractor and all subcontractors shall maintain the required security clearance throughout the performance of the contract.

1.6.34 The contractor shall use only U.S. citizens to perform work under the requirements of this contract. The contractor shall provide security clearance information to the Cadet Command Security and Information Assurance Offices. Work on this contract may require that personnel have access to Privacy Information. Personnel shall adhere to the Privacy Act, Title 5 of the U.S. Code, Section 552A and applicable Army and HRC rules and regulations.

1.6.35 The Government currently follows: Lean Six Sigma, the Carnegie Mellon Capability Maturity Model Institute (CMMI), Information Technology Infrastructure Library (ITIL) and the International Organization of Standards (ISO) for process improvement for technical work and project documentation. At proposal submission, the contractor shall provide proof of certification in the following areas:

• CMMI DEV Maturity Level 3 – Training

• ISO 9001:2008 Internal Quality Systems Auditor o Quality Management Systems – Certificate of Attainment o Management Systems Auditing – Certificate of Attainment

1.6.36 all tasks in Part 5 of this PWS are identified as mission-essential functions. The contractor shall provide its Mission Essential Contractor Services Plan at proposal submission to the KO. Mission-essential functions means those organizational activities that must http://www.ecmra.mil/ http://www.ecmra.mill/ be performed under all circumstances to achieve DoD component missions or responsibilities, as determined by the appropriate functional commander or civilian equivalent. Failure to perform or sustain these functions would significantly affect DoD's ability to provide vital services or exercise authority, W9124D-16-F-0096 direction, and control. IAW DFARS 252.237-7023, the Mission- Essential Contractor Services Plan submitted by the Contractor, is incorporated in this contract.

Part 2 Definitions & Acronyms

2. DEFINITIONS AND ACRONYMS:

2.1 DEFINITIONS:

2.1.1 CONTRACTOR. A supplier or vendor having a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2 CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3 CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4 DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5 DELIVERABLE. Anything that can be physically delivered but may include non‐physical things such as meeting minutes.

2.1.6 KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7 PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8 QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9 QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10 QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11 SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.12 WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.13 WORK WEEK. Is defined as Monday through Friday, unless specified otherwise.

2.2 ACRONYMS:

AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation AT Antiterrorism ATRRS Army Training Requirements and Resources ATCTS Army Training Certification Tracking System AUP Acceptable Use Policy BDE Brigade BOIP Basis of Issue Plan CAC Common Access Card CCE Contracting Center of Excellence CCIMM Cadet Command Information Management Module CCIMS Cadet Command Information Management System CFR Code of Federal Regulations CMR Contractor Manpower Reporting CMRA Contractor Manpower Reporting Application COA Courses of Action CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTR Contracting Officer's Technical Representative COTS Commercial Off the Shelf CVS Contractor Verification System DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DOD Department of Defense DTMS Digital Training Management System DTS Defense Travel System FAQ Frequently Asked Questions FAR Federal Acquisition Regulation G&A General and Administrative GFE Government Furnished Equipment GFP Government Furnished Property IA Information Assurance IASO Information Assurance Security Officer IAW In Accordance With ICW In Conjunction With ID Identification IM Information Management IMO Information Management Officer IPR Interim Progress Review IT Information Technology ITE Information Technology Equipment KM Knowledge Management KO Contracting Officer MAM Mission Area Manager NACI National Agency Check with Inquiries NACLC National Agency Check with Local Agency and Credit Check OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) OD Operations Division ODC Other Direct Costs OPSEC Operations Security PII Personally Identifiable Information PL Public Law PIPO Phase In/Phase Out PM Project Management

PMID Project Management and Integration Division POC Point of Contact PPD Plans and Policy Division PRS Performance Requirements Summary PSI Personnel Security Investigation PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program RGFP Requisitioned Government Furnished Property ROTC Reserve Officer Training Corps SROTC Senior Reserve Officer Training Corps STRATPLAN Strategic Plan TASS Trusted Associate Sponsorship System TE Technical Exhibit TRADOC Training and Doctrine Command USACC United States Army Cadet Command UCC Unified Combatant Commands VTC Video Teleconference

Part 3

Government Furnished Property, Equipment and Services

3. GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES:

3.1 The government will provide facilities, utilities, furniture, and regulatory materials required for commencement of operations for those activities to be performed at a government facility. The government will provide access to required office machines (i.e.

telephones, telephone lines, fax machines, digital senders, paper, printer supplies and photocopy machines). The government will provide computer workstations, software, and Information Management Office support at the military installation locations only.

3.1.1…