CONTRACTOR SUPPORT SERVICES

FOR PROJECT MANAGEMENT AND TECHNICAL SUPPORT SERVICES FOR THE UNITED STATES

COAST GUARD (USCG)

IN SUPPORT OF

FUTURES DEVELOPMENT AND INTEGRATION DIRECTORATE, CHIEF OF STAFF AND SUBORDINATE

OFFICES, AND ASSISTANT COMMANDANT FOR CAPABILITY

BLANKET PURCHASE AGREEMENT (BPA)

PERFORMANCE WORK STATEMENT (PWS)

1. GENERAL.

1.1. BACKGROUND: The purpose of this Blanket Purchase Agreement is to obtain project management and technical support for projects within Futures Development and Integration (CG-

FD&I) Directorate, Chief of Staff (CG-COS), DCS-5, and Assistant Commandant for Capability

(CG-7) which houses several subordinate offices around future agency strategy, capabilities assessment and execution, analysis, wargaming, modeling and simulation and similar. This document will use CG-FD&I as the parent governing directorate for this contract. The following offices are also included under this BPA: Office of Foresight and Strategy, Office of Innovation, Office of Wargaming, Office of Strategic Capabilities, Office of Program Analysis and Evaluation, Office of Capabilities Integration, Force Design 2028, Assistant Commandant for Capability, Chief of Staff, DCS-5 and any newly established offices that transpire under these offices and directorates as they it matures. As the USCG undergoes significant organizational changes, these offices may be re-envisioned. Office naming convention should not necessitate a change to support functions for the legacy functions.

The Chief of Staff (CG-COS) is charged with driving USCG readiness, streamlining executive decision-making, and directing future strategic planning.

The Futures Development and Integration Directorate (CG-FD&I) was established to drive the evolution of the USCG by translating National and Service strategy into superior Force Design.

Through a relentless campaign of foresight, experimentation, and innovation we will make the

Service Ready for the Future—delivering a ready, integrated, and technologically leading organization capable of dominating in the maritime environment.

Office of Rapid Prototyping (CG-RAPTOR) was established as the USCG's rapid-response innovation engine—designed to identify, prototype, and rapidly field breakthrough technologies and process improvements to address urgent operational requirements.

DCS-5 is the Deputy Commandant for Systems communications and strategy arm for the

Program Executive Offices of Air, Surface, Robotics and Autonomous Systems, Shore, C5I and any other that may transpire with modernization.

The Directorate is responsible for identifying and providing capabilities, competencies, and capacity. To meet mission requirements, CG-7 develops critical standards for staffing, training, equipping, sustaining, and maintaining, and employing USCG forces. The forces offices are charged with responsibilities of sponsors representative, portfolio managers, field advocates and capability gap management.

1.2. SCOPE. The contractor shall perform duties across comprehensive, multidisciplinary professional and technical support services to advance operations and modernization priorities and strategic initiatives. Across the enterprise lifecycle, the contractor drives long-term strategy formulation, structured change management frameworks (e.g., ADKAR), program and portfolio management, financial analysis, and rigorous technical writing and administrative operations.

Concurrently, technical workstreams spearhead modern SharePoint collaboration architecture, mission-critical data analytics and business intelligence, rapid prototyping, and operational field integration. To maximize enterprise impact and adoption, contractor personnel also execute integrated strategic communications, executive outreach, and full-lifecycle multimedia marketing production and dissemination across internal and external stakeholders. Ultimately, this bundled capability ensures seamless alignment across active duty, reserve, civilian, and auxiliary workforces to optimize operational readiness and evidence-based executive decision-making.

This contract is designed to provide clearance requirements up to TS/SCI as required by the call orders.

1.3. OBJECTIVE. The objective of this BPA is to deliver project management and technical support for projects under CG-FD&I, CG-COS, DCS-5, and CG-7, as currently named.

2. SPECIFIC REQUIREMENTS/TASKS

2.1. ENTERPRISE STRATEGY AND TRANSFORMATIONAL ADVISORY

2.1.1. Strategy Development Support. The contractor shall assist in the formulation, refinement, and execution of long-term strategic initiatives. Duties include, but are not limited to, conducting organizational capability assessments, analyzing policy impacts, developing strategic roadmaps, and ensuring operational efforts align with the overarching strategic goals of FD&I leadership. Support shall also include strategic transformation advisory services, organizational redesign and alignment of support, change management planning, performance management framework development, and operational concept development to ensure alignment with enterprise transformation initiatives such as FD28.

2.1.2. Change Management and Organizational Transformation. The Contractor shall provide specialized change management support to guide the USCG through complex enterprise-wide transformations, ensuring alignment across active duty, reserve, civilian, and auxiliary personnel. The Contractor must establish structured, scalable change models (e.g., ADKAR or similar federal frameworks) to transition the workforce from current states to future operational postures smoothly. Deliverables must directly support leadership alignment, workforce readiness, and the continuous evaluation of transformation efficacy.

2.2. PROGRAM, PORTFOLIO, AND FINANCIAL MANAGEMENT

2.2.1. Project and Portfolio Management. The contractor shall assist with planning, execution, and monitoring of program management support for the Directorate. Duties include tracking project milestones, developing program briefings, and facilitating coordination between FD&I Offices and among the USCG at large. Program Management support shall include advanced program management software that is USCG approved for management of major programs. Program management support shall additionally include integrated master scheduling, risk management, earned value management, stakeholder coordination, and support to acquisition strategy development including market research, requirements documentation, source selection support, and business case analysis.

2.2.2. Finance Support. The contractor shall assist in budget formulation, execution, and financial tracking. This includes analyzing financial data, preparing cost estimates, reconciling accounts, and supporting financial audit readiness to ensure optimal use of funds. Finance support includes cost estimation, development of business case analyses and financial inputs required for acquisition strategy refinement, as well as cost and return on investment analysis to inform evidence-based decision making.

2.3. STRATEGIC COMMUNICATIONS, MULTIMEDIA, AND TECHNICAL WRITING

2.3.1. Communications. The contractor shall provide comprehensive communications and strategic communications support for initiatives involving operating concepts, technology roadmaps, technology research, research priorities, emerging capabilities and related mission objectives. Support may include drafting, editing, and formatting articles, news releases, research highlights, web and intranet copy and social media posts and other communications products. The contractor shall support coordination of outreach campaigns with USCG Public Affairs and other designated offices, as appropriate. Support shall also include strategic communications for transformation initiatives such as development of change-management messaging that communicates modernization objectives, and coordination of training, workforce-development, and stakeholder-engagement activities supporting modernization, adoption, and operational readiness initiatives.

2.3.2. Marketing, Multimedia & Content Delivery. The contractor shall plan, execute, and deliver end-to-end multimedia marketing campaigns to amplify agency initiatives, leadership priorities, and organizational achievements across internal and external digital channels. This includes on-site and field photography, high-definition video capture, audio recording, and full post-production workflows—such as editing, motion graphics, audio mastering, color grading, and Section 508 compliance captioning. The contractor shall oversee the complete marketing lifecycle, from conceptualization and storyboard development to creative asset formatting and final multichannel delivery, ensuring all promotional media, short-form clips, digital advertisements, and brand-aligned collateral are optimized for web, social media, executive presentations, and public dissemination in full alignment with agency brand standards.

2.3.3. Technical Writing. The contractor is responsible for drafting, revising, and finalizing comprehensive organizational policies, Tactics, Techniques, and Procedures (TTPs), and personnel qualification standards. The role serves as a vital communications hub, actively managing internal stakeholder outreach and coordinating input from appropriate office divisions to ensure collaborative document development. By synthesizing complex information and managing cross-functional feedback cycles, the writer will maintain publication standards, manage document control, and oversee the distribution of completed assets.

2.4. ADMINISTRATIVE AND MISSION SUPPORT OPERATIONS.

2.4.1. Administrative Support. The contractor shall provide comprehensive administrative services to maintain daily operations. This includes managing correspondence including routing and formatting, maintaining records and files, scheduling meetings, and processing standard office documentation. The contractor shall also provide support writing technical reports including formatting, editing, creating charts, diagrams and tables, as well as ensuring writing content is clear, concise and grammatically correct.

Administrative support may also include coordinating documentation and recordkeeping for acquisition strategy development activities and assisting in administrative processes related to training, workforce readiness initiatives, and talent management programs.

2.4.2. Event Coordination and Communications. The contractor shall manage logistics for internal and external engagements. This includes drafting strategic communications, preparing executive talking points, coordinating venue logistics, managing schedules, and facilitating stakeholder outreach. A corporate level Strategic

Communications cell may be required to deliver clear and digestible products to advance agency priorities and goals that align with agency guidelines and requirements. This support includes strategic communications for transformation initiatives, development of messaging for change management, and coordination of training or workforce development engagements tied to modernization and readiness initiatives.

2.5. DIGITAL MODERNIZATION, DATA ANALYTICS, AND TECHNOLOGY INTEGRATION

2.5.1. SharePoint Technical Support. The contractor shall provide comprehensive technical, administrative, and tool development support for the Directorate's SharePoint environment. Duties include, but are not limited to, site design and architecture, content management, developing automated workflows, managing user permissions and access controls, and troubleshooting technical issues. The contractor shall ensure the platform is optimized for seamless collaboration and knowledge sharing across FD&I while maintaining strict compliance with USCG IT security, data governance, and records management policies. Support shall also include development or enhancement of digital collaboration environments, automated workflows, and data enabled tools that align with modernization and technology integration initiatives, ensuring interoperability with emerging systems and platforms.

2.5.2. Data Analytics and Business Intelligence. The contractor shall manage and analyze complex datasets to support the Directorate's strategic and operational goals.

Duties include gathering and synthesizing information from multiple sources, developing efficient methods for data organization, uncovering key trends, and producing analytical reports. The contractor must adhere to all USCG data governance, privacy, and cybersecurity policies to ensure data integrity and security. Data analytics support shall also include performance measurement, operational readiness analysis, return on investment assessments, development of dashboards and decision support tools, and support to AI and advanced analytics strategies consistent with modernization and rapid prototyping initiatives.

2.5.3. Technology Integration, Rapid Prototyping, and Operational Support. The contractor shall provide technology strategy advisory services, systems integration support, and cybersecurity posture analysis. The contractor shall also assist operational commands with mission planning, after action reporting, CONOPS development, and logistics support for fielding new capabilities.

3. CONTRACTOR PERSONNEL. The Contractor shall provide a BPA Program Manager for the Blanket Purchasing Agreement who shall be responsible for all Contractor work performed under this BPA, and shall manage a quality assurance program that ensures Contractor deliverables are organized, on-time and to the highest standard. Other positions, to include Key Personnel, shall be defined in the Call Order PWS. The Program Manager is identified as key personnel under this BPA. The Program Manager designee will perform his or her senior-level labor category work, along with the Program Manager work.

3.1. The Program Manager shall possess:

3.1.1. Project Management Professional (PMP) certification or Department of

Homeland Security (DHS) mid-level Project Management certification, or equivalent certification.

3.1.2. At least ten years of relevant experience managing programs and delivering results on time and at cost as appropriate.

3.2. The Program Manager shall be the single point of contact for the Contracting Officer (KO) and the Contracting Officer’s Representative. The Program Manager will be one of the senior level employees provided by the Contractor for this work effort. The name of the Program Manager and any alternate(s) who shall act for the Contractor in the absence of the Program Manager, shall be provided to the Government and approved before a substitution is made. During any absence of the Program Manager, only one alternate shall have full authority to act for the

Contractor on all matters relating to work performed under this BPA. The Program Manager and all designated alternates shall be able to read, write, speak, and understand English.

Additionally, the Contractor shall not replace the Program Manager without prior approval from the Contracting Officer.

3.3. The Program Manager shall be available to the COR via telephone between the hours of 0800 and 1800 EST, Monday through Friday (except Federal holidays), and shall respond to a request for discussion or resolution of technical problems within one (1) hour of notification.

3.4. Employee Identification

Contractor employees visiting Government facilities must wear an identification badge that, at minimum, displays the Contractor name, the employee’s photo, name, clearance-level and badge expiration date. Visiting Contractor employees must comply with all Government escort rules and requirements. All Contractor employees must identify themselves as Contractors when their status is not readily apparent and display all identification and visitor badges in plain view above the waist at all times.

Contractor employees working on-site at Government facilities must wear a Government issued identification badge. All Contractor employees must identify themselves as Contractors when their status is not readily apparent (in meetings, when answering Government telephones, in e-mail messages, etc.) and display the Government issued badge in plain view above the waist at all times.

3.5 Employee Conduct

Contractor’s employees must comply with all applicable Government regulations, policies and procedures (e.g., fire, safety, sanitation, environmental protection, security, “off limits” areas, wearing of parts of DHS uniforms, and possession of weapons) when visiting or working at Government facilities. The Contractor must ensure Contractor employees present a professional appearance at all times and that their conduct must not reflect discredit on the United States or the Department of

Homeland Security. The Program Manager must ensure Contractor employees understand and abide by Department of Homeland Security established rules, regulations and policies concerning safety and security.

3.6 Removing Employees for Misconduct or Security Reasons

The Government may, at its sole discretion (via the Contracting Officer), direct the Contractor to remove any Contractor employee from DHS facilities for misconduct or security reasons. Removal does not relieve the Contractor of the responsibility to continue providing the services required under the contract. The Contracting Officer will provide the Contractor with a written explanation to support any request to remove an employee.

4. OTHER APPLICABLE CONDITIONS.

4.1. SECURITY. Portions of the requirements under this BPA may be escalated to classified source data up to and including TS/SCI. The Prime Contractor lead Program Manager and any subcontractors required to support classified requirements must meet security requirements listed in the PWS/SOW. Under the requirements of this BPA, the government may request escalation of clearance to classified and sensitive information up to TS/SCI, but this is not required at BPA award. The contractor shall be given 90 days advanced notice for any escalation of clearance requirements above Secret. When a Call Order requires escalation of clearance requirements, the contractor shall have measures in place to ensure support in place to manage the daily operations of both the classified and unclassified employees.

The contractor shall maintain a consolidated list of personnel with clearance level annotated for government ready access at all times at the BPA level. The Contracting Officer and Contracting Officer Representative may request this list at any time.

The Contractor shall not be required to store, transmit, courier or generate any classified data. It is anticipated that all deliverables under this contract will be UNCLASSIFIED. The specific security requirements will be provided in the Department of Defense Contract Security Classification Specification, DD Form 254.

Classified information is Government information which requires protection in accordance with Executive Order 13526, “Classified National Security Information, and supplemental directives.

The Contractor shall abide by the requirements set forth in the DD Form 254, Contract Security Classification Specification, an attachment to the contract, and the National Industrial Security Program Operating Manual (NISPOM), DoD 5220.22-M for protection of classified information, as directed by the Federal Acquisition Regulation (FAR) Clause 52.204-2, “Security Requirements (Aug 1996).”

4.1.1. FACILITY AND COMPUTER ACCESS. Mission Partner Identity, Credential and

Access Management (MP ICAM) a. "Contractor employee" means an employee of a firm, or an individual, under contract or subcontract to the Coast Guard to provide services.

4.1.1.1. Physical access to multiple Coast Guard facilities or multiple federally controlled facilities on behalf of the Coast Guard on a recurring basis (a minimum of

2 times per week and/or 8 times per month) for a period of 6 months or more.

4.1.1.2. Remote access, via logon, to Coast Guard network using Coast Guard-approved remote access procedures.

4.1.1.3. Both physical access to Coast Guard facility and logical access, via logon, to Coast Guard networks on-site or remotely. Access to the Coast Guard network must require the use of a computer with Government-controlled configuration or use of Coast Guard-approved remote access procedure in accordance with the Defense Information Systems Agency (DISA) Security

Technical Implementation Guide.

4.1.1.4. Homeland Security Presidential Directive (HSPD)-12 mandates a Federal standard for secure and reliable forms of identification for Federal employees and contractor employees. The Common Access Card (CAC) is a personal identification card for the Department of Defense/Uniformed Services and complies with HSPD-

12. The Coast Guard has instituted the CAC as its HSPD-12 compliant personal identification card for contractor and subcontractor employees who are required to access a Coast Guard, Department of Defense (DOD), or other federally-controlled computer information system and/or facility, or need public key infrastructure (PKI) authentication to perform their contractual duties. The Trusted Associate

Sponsorship System (MP ICAM) is the automated application process for obtaining a CAC.

4.1.1.5. Contractor and subcontractor employees working pursuant to this contract who are required to access a Coast Guard, DOD, or other federally controlled computer information system and/or facility or need PKI authentication to perform their contractual duties shall use MP ICAM to obtain a CAC.

4.1.1.6. The Contracting Officer Representative (COR) or Assisting Contracting

Officer Representative (ACOR) is the MP ICAM Trusted Agent (TA) and initiates contractor accounts in the MP ICAM, approving, returning, or rejecting CAC applications (as applicable); re-verifying assigned contractors every six months;

revoking contractor and employee eligibility for a CAC.

4.1.1.7. The TA ensures that contractor personnel satisfy the security requirements for CAC issuance prior to creating the CAC application in MP ICAM.

Current investigative requirements shall be verified according to Commandant

Instruction COMDTINST 5500.18, Coast Guard Trusted Associate Sponsorship

System. The initial CAC issuance requires a favorably adjudicated Tier 1 investigation (equivalent or higher) or a Tier 1 background investigation (BI)

(equivalent or higher) package that has been successfully scheduled with the investigative service provider (ISP) and a FBI fingerprint check with favorable results. The TA and Sponsor or other appropriate Federal Government representative must coordinate with the unit BI Verifier (Command Security Officer

/Trusted Agent Security Manager) or the U.S. Coast Guard Security (SECCEN) to confirm the appropriate investigation has been favorably adjudicated or scheduled at the ISP with favorable FBI fingerprint results.

4.1.1.8. The COR or Contracting Officer provides such forms to, or requests such information from, contractor employees that may be necessary for obtaining a CAC via the MP ICAM. The Contractor submits completed forms and information as directed by the COR or Contracting Officer.

4.1.1.9. Contractors are responsible for the accuracy and completeness of the information submitted and for any liability resulting from the Government's reliance on inaccurate or incomplete information.

4.1.1.10. Contractor employees who are declined via the MP ICAM are ineligible to perform work under this contract.

4.1.1.11. When an employee with a CAC is no longer performing work under this contract, the employee must return the CAC to the COR/TA or Contracting Officer on the same day the employee stops working.

4.1.1.12. The contractor shall insert this clause in all subcontracts when a subcontractor's employee is required to access a Coast Guard, DOD, or other federally controlled computer information system and/or facility or need PKI authentication to perform contractual duties.

4.1.2. REQUIREMENTS FOR HANDLING CLASSIFIED INFORMATION.

4.1.2.1. Classified information is Government information which requires protection in accordance with Executive Order 13526, “Classified National Security

Information, and supplemental directives. All Contractor employees shall abide by the requirements set forth in the DD Form 254, Contract Security Classification

Specification, an attachment to the contract, and the National Industrial Security

Program Operating Manual

4.1.2.2. (NISPOM), 32 CFR Part 117 for protection of classified information, as directed by the Federal Acquisition Regulation (FAR) Clause 52.2042, “Security

Requirements (Mar 2021). 52.240-92, Security Requirements (Aug 2025), formerly

FAR 52.204-2, Security Requirements and the National Industrial Security Program

Operating Manual (NISPOM), 32 CFR Part 117, Intelligence Community Directives

(ICDs), and supplemental directives.

4.1.3. TS/SCI ACCESS REQUIREMENTS. Contractor employees required to work within a Sensitive Compartmented Information Facility (SCI) must be eligible for a TS//SCI.

Several SCI billets will be based on requiring sponsor requirements (justified in writing as applicable) for technical support. Names of Contractor employees requiring access to

USCG SCI billets will be submitted to the assigned COR for approval. SCI nomination packages meeting the requirements as outlined in USCG policy reference (i) shall be forwarded to the servicing USCG SSO for processing. All Contractor employees requiring access to SCI, as part of this contract, must be approved and indoctrinated by USCG.

4.1.4. REQUIREMENTS FOR HANDLING SENSITIVE INFORMATION. To execute this contract, Contractor will have access to Unclassified but Sensitive information (i.e., FOUO, etc.). This data may be assessable through IT networks or documentation review. All

Contractor employees with access to sensitive information shall execute DHS Form 11000-

6, Department of Homeland Security Non-Disclosure Agreement (NDA), as a condition of access to information. Further, Contractor employees shall be personally liable and responsible for adhering to DHS Class Deviation 15-01 for proper handling and safeguarding of sensitive information as defined within the terms and conditions and clauses for this contract.

4.1.5. SECURITY DELIVERABLES. The Contractor is responsible for controlling and safeguarding FOUO information in accordance with DHS MD 11042.1, “Safeguarding

SBU/FOUO information.” Contractor shall provide an OPSEC Plan detailing how Sensitive but Unclassified/For Official Use Only material will be handled, discussed, disseminated and protected by their employee within 30 days after call order award.

4.1.6. CITIZENSHIP AND CLEARANCE. The Prime Contractor must possess at least a FINAL TOP SECRET Facility Clearance (FCL), and any subcontractors identify for approval to support classified-related tasks. Designated Contractor employees must hold

U.S. citizenship and must possess at least a TOP SECRET Personnel Clearance (PCL) with eligibility to access Sensitive Compartmented Information (SCI) in accordance with

ICD 704. Contractor employees shall maintain the appropriate PCL for the life of the contract and therefore the Contractor will provide staff cleared at the appropriate level to perform the work. The Contractor must provide a list of employees’ PCL with assigned functions to the COR. The PM for BPA Contractor will advise the COR immediately upon reassignments of personnel to other duties not associated with this contract.

4.1.6.1. Access to all classified information is based on a strict need-to-know principle. Classification markings on the material to be furnished will provide the classification guidance necessary for the performance of this contract. Cleared employees may access classified areas where classified information/systems are located. Access to classified information cannot be precluded by escorting personnel due to the nature of work.

4.1.6.2. The Contractor is required to frequently collaborate with Intelligence

Community agencies and Coast Guard Intelligence professionals at the SCI level and shall obtain a Joint Worldwide Intelligence Communications System (JWICS) account to facilitate collaboration and distribute products. Classified material will be held onsite at CG secured locations/SCIF. Contractor may be required access the

SIRPNet.

4.1.6.3. Information managed under the “NATO-SECRET” caveat may be accessible via SIPRNet / JWICS. Actual knowledge, generation, or production of information under NATO handling caveats is not required for performance on the contract/task order. A NATO security briefing and the requisite security read-on will be required due to NATO information residing on the SIPRNet / JWICS. The

Contractor shall not access, download, or further disseminate any special access data (i.e., intelligence, NATO, etc.) outside the execution of the defined contract requirements. Contractor shall comply with all installation security requirements and all security regulations and directives for this contract. There is no requirement for the Contractor to process or store classified information at company own facilities.

Contractor shall provide a Training Plan detailing how procedures are implemented for employee’s security briefings and certification that appropriate employees have executed a current SF-312 according to the NISPOM within 30 days after call order award.

4.1.7. SYSTEM REQUIREMENTS. The Contractor shall adhere to all relevant USCG, and DHS security (i.e., software, network, and physical) policies and procedures. Services shall be performed in accordance with Management Directive 4300.1, Information

Technology System Security Policy and Management Directive 4300A for Sensitive but

Unclassified (SBU) systems and the DHS National Security Systems Policy Directive

4300B. The Contractor shall also access and operate classified systems in accordance with the Intelligence Community Information Technology Systems Security Risk

Management, Certification and Accreditation, Intelligence Community Directive (ICD) 503.

All Contractors shall comply with Password Management, per Intelligence Community

Standard (ICS) 500-16, Removable Media Management, per Intelligence Community

Standard (ICS) 500-18, as well as Electronic Waste (E-Waste) Management and Disposal, per Intelligence Community Standard (ICS) 500-34.

4.1.8. PROTETION OF PROPRIETARY INFORMATION. Contractor access to information protected under the Privacy Act is required under this PWS. Contractor employees shall safeguard this information against unauthorized disclosure or dissemination in accordance with the law and Government policy and regulation. If

Contractor access to proprietary information submitted by other Contractors is required under this PWS, a Contractor that gains access to proprietary information of other companies in performing advisory and assistance services for the Government must agree with the other companies to protect their information from unauthorized use or disclosure for as long as it remains proprietary and refrain from using the information for any purpose other than that for which it was furnished. The Contractor shall furnish the contracting officer copies of these agreements and ensure that they are properly executed.

4.2. PERIOD OF PERFORMANCE. The period of performance for this BPA is a one-year base period with four one-year ordering periods as follows:

Base Period TBD

Ordering Period One TBD

Ordering Period Two TBD

Ordering Period Three TBD

Ordering Period Four TBD

4.3. PLACE OF PERFORMANCE. The primary place of performance will be a combination of the

Contractor’s facilities and the Department of Homeland Security at USCG Headquarters, Douglas A. Munro Headquarters Building, 2703 Martin Luther King Jr. Blvd., SE, Washington, DC. 20593 for those functions within the Washington DC metro Area. The contractor personnel providing support to the Research and Development Center shall perform duties onsite at 1

Chelsea St. New London CT, unless endorsed by the COR to perform duties at the contractor’s facility. Options exist for off-site work as proposed by the Contractor and approved by the KO or

COR.

4.4. HOURS OF OPERATION. Contractor employees must generally perform all work between the hours of 0800 and 1800 EST, Monday through Friday (except Federal holidays). However, there may be occasions when Contractor employees must be required to work other than normal business hours, including weekends and holidays, to fulfill requirements under this PWS.

4.5. TRAVEL. Contractor travel will be required to support this requirement. All travel required by the Government outside the local commuting area(s) will be reimbursed to the Contractor in accordance with FAR 31.205-46, Travel Costs. The Contractor must be responsible for obtaining

COR approval (electronic mail is acceptable) for all reimbursable travel in advance of each travel event.

4.6. POST AWARD CONFERENCE. The Contractor must attend a Post Award Conference with the Contracting Officer and the COR no later than 10 business days after the date of call order award. The purpose of the Post Award Conference, which will be chaired by the Contracting

Officer, is to discuss technical and contracting objectives of this contract and review the

Contractor's draft project plan. The Post Award Conference will be held at the Government’s facility, located at USCG Headquarters, Douglas A. Munro Headquarters Building, 2703 Martin

Luther King Jr. Blvd., SE, Washington, DC. 20593 or via teleconference.

4.7. PROJECT PLAN. The Contractor must provide a draft Project Plan at the Post Award

Conference for Government review and comment. The plan, at a minimum, must include: (a) list of work to be performed; (b) project schedule; (c) description of intended results; (d) role of key personnel, if applicable and (e) how quality of service (project) will be maintained throughout life of contract. The Contractor must provide a final Project Plan to the COR not later than 30 business days after the Post Award Conference.

4.8. BUSINESS CONTINUITY PLAN. The Contractor must prepare and submit a Business

Continuity Plan (BCP) to the Government. The BCP Plan must be due 30 business days after the date of call order award, and will be updated on an annual basis. The BCP must document

Contractor plans and procedures to maintain support during an emergency, including natural disasters and acts of terrorism. The BCP, at a minimum, must include the following:

4.8.1. (a) A description of the Contractor’s emergency management procedures and policy, (b) A description of how the Contractor will account for their employees during an emergency, (c) How the Contractor will communicate with the Government during emergencies, (d) A list of primary and alternate Contractor points of contact, each with primary and alternate 1) Telephone numbers and 2) E-mail addresses

4.8.2. Individual BCPs must be activated immediately after determining that an emergency has occurred, must be operational within 24 hours of activation or as directed by the Government, and must be sustainable until the emergency situation is resolved and normal conditions are restored or the contract is terminated, whichever comes first.

In case of a life threatening emergency, the COR must immediately make contact with the Contractor Project Manager to ascertain the status of any Contractor personnel who were located in Government controlled space affected by the emergency. When any disruption of normal, daily operations occur, the Contractor Project Manager and the

COR must promptly open an effective means of communication and verify: (a) Key points of contact (Government and contractor), (b) Temporary work locations (alternate office spaces, telework, virtual offices, etc.), (c) Means of communication available under the circumstances (e.g. email, webmail, telephone, FAX, courier, etc.), and (d) Essential

Contractor work products expected to be continued, by priority

4.8.3. The Government and Contractor Project Manager must make use of the resources and tools available to continue contracted functions to the maximum extent possible under emergency circumstances. Contractors must obtain approval from the

Contracting Officer prior to incurring costs over and above those allowed for under the terms of this contract. Regardless of contract type, and of work location, Contractors performing work in support of authorized tasks within the scope of their contract must charge those hours accurately in accordance with the terms of this contract.

4.9. STATUS REPORTS. The Contractor shall provide a written monthly status report to the government support team consisting of Contracting Officer (or delegate), Contracting Officer

Representative, and Task Assignment Program Managers. This report shall include a summary of all Contractor work performed under this BPA and shall be broken out into the following sections:

4.9.1. Up to date Personnel Support Organization Chart to include clearance level

4.9.2. Plans for Next Month of Services to include risks and issues

4.9.3. Summary of monthly support progress with personnel linkages

4.9.4. Tracking of approved and executed travel

4.9.5. Trip Reports for executed travel

4.10. PROGRESS MEETINGS. The Project Manager must meet with the COR on a minimum of a quarterly basis to discuss progress, exchange information and resolve emergent technical problems and issues. These meetings must take place USCG Headquarters, Douglas A. Munro

Headquarters Building, 2703 Martin Luther King Jr. Blvd., SE, Washington, DC. 20593 or if approved by the COR virtually.

4.11. GENERAL REPORT REQUIREMENTS. The Contractor must provide all written reports in electronic format with read/write capability using applications that are compatible with DHS workstations (Microsoft Office Applications). Deliverables will be delineated in each subsequent call order PWS.

4.12. INTELLECTUAL PROPERTY. All Contractor deliverables, documents, processes, procedures, and other forms of intellectual property developed or modified under this BPA—including all editorial, graphic design, and multi-media products— shall be considered Government property and shall be stored on Government-owned electronic storage media (including CG Portal, other designated network servers, shared drives, and external hard drives). Government-owned storage media shall not be removed from designated workspaces except at the direction of the

KO or COR. Further, at no time shall deliverables or other work products under this task order be transferred to or maintained on non- Government storage media or devices, unless prior written approval is granted by the COR or KO.

4.12.1. Contractor access to proprietary information may be required under this BPA. A nondisclosure agreement between the Contractor that submitted proprietary information for USCG use and the contractor working under this BPA may be required. The

Contractor must submit a copy of the agreement to the KO before execution of the agreement. The KO will maintain a copy of the agreement in the file. Contractor employees shall safeguard this information against unauthorized disclosure or dissemination in accordance with DHS MD 11042.1, Safeguarding Sensitive but

Unclassified (SBU) Information. SBU includes information categorized by DHS or other government agencies as: For Official Use Only (FOUO); Official Use Only (OUO);

Sensitive Homeland Security Information (SHSI); Limited Official Use (LOU); Law

Enforcement Sensitive (LES); Safeguarding Information (SGI); Unclassified Controlled

Nuclear Information (UCNI); and any other identifier used by other government agencies to categorize information as sensitive but unclassified. The Contractor shall ensure that all Contractor personnel having access to business or procurement sensitive information sign a non-disclosure agreement (DHS Form 11000-6).

4.13. PROTECTION OF INFORMATION. Contractor access to information protected under the

Privacy Act is required under this PWS. Contractor employees must safeguard this information against unauthorized disclosure or dissemination in accordance with the law and Government policy and regulation.

5. GOVERNMENT FURNISHED RESOURCES. The Government may provide the workspace, equipment and supplies necessary to perform the on-site portion of Contractor services required in this contract, unless specifically stated otherwise in this work statement. Single or multi-occupancy workspaces or group work areas will be made available.

6. CONTRACTOR FURNISHED PROPERTY. The Contractor must furnish all facilities, materials, equipment and services necessary to fulfill the requirements of this contract, except for the Government

Furnished Resources specified in PWS 2.0 and PWS 5.0.

7. GOVERNMENT ACCEPTANCE PERIOD. The COR will review deliverables prior to acceptance and provide the contractor with an e-mail that provides documented reasons for non-acceptance. If the deliverable is acceptable, the COR will send an e-mail to the Contractor notifying it that the deliverable has been accepted.

7.1. The COR will have the right to reject or require correction of any deficiencies found in the deliverables that are contrary to the information contained in the Contractor’s accepted proposal.

In the event of a rejected deliverable, the Contractor will be notified in writing by the COR of the specific reasons for rejection. The Contractor may have an opportunity to correct the rejected deliverable and return it per delivery instructions.

7.2. The COR will have 5 business days to review deliverables and make comments. The

Contractor must have 2 business days to make corrections and redeliver.

7.3. All other review times and schedules for deliverables must be agreed upon by the parties based on the final approved Project Plan. The Contractor must be responsible for timely delivery to Government personnel in the agreed upon review chain, at each stage of the review. The

Contractor must work with personnel reviewing the deliverables to assure that the established schedule is maintained.

8. DELIVERABLES. Deliverables will be specified in the subsequent Call Order PWS.