DRAFT_BOSS_SOW_2022_Final_1.docx

1.0 CONCEPT OF OPERATIONS

1.1 BACKGROUND

The Midway Atoll National Wildlife Refuge and Battle of Midway National Memorial (NWR/Refuge) is in the North Central Pacific Ocean at 28 degrees 12 minutes north latitude and 177 degrees 22 minutes west longitude. It is about 1,250 miles west-northwest of Honolulu, Hawaii. Midway Atoll is an unorganized, unincorporated territory of the Unites States and is the only land mass in the Hawaiian Island archipelago that is not part of the State of Hawai`i. Midway Atoll, including all waters to 12 nautical miles surrounding the atoll, are owned, and administered by the U.S. Department of Interior, U.S. Fish and Wildlife Service (Service). Midway Atoll also lies within the Papahanaumokuakea Marine National Monument which is administered by three co-trustees – the Service, National Oceanic and Atmospheric Administration (NOAA) and the State of Hawai`i. The Service is the agency that has jurisdiction over Midway Atoll. For purposes of this contract, when referring to state and local regulations, the Contractor shall be required to follow state regulations for the State of Hawai`i so long as it does not interfere with Federal law. Midway Atoll is home to remarkable wildlife – over 3 million birds of 21 different species and a diversity of other marine life use the atoll and surrounding waters year-round. Midway Atoll is the largest albatross nesting colony in the world with more than 1.3 million individuals of three species visiting November through September each year to lay eggs and raise their chicks to fledging. Midway Atoll also played a notable role in human history from its first settlement in the early 1900’s through its many years as a U.S. Navy base. Its significance and the sacrifice of the U.S. soldiers, sailors, Marines and Coast Guardsmen in the final outcome of World War II in the Pacific have been recognized by the additional designation of the Refuge’s land and water area as the Battle of Midway National Memorial.

Midway Atoll NWR was established in April 1988 by Cooperative Agreement between the U.S. Navy and the Service. Following its closure under the Base Realignment and Closure Act of 1990, Midway was transferred to the Department of Interior on October 31, 1996, when President Clinton signed Executive Order 13022.

On September 13, 2000, by Secretarial Order 3217, Midway Atoll lands and waters were designated the Battle of Midway National Memorial “so that the heroic courage and sacrifice of those who fought (WWII) against overwhelming odds to win an incredible victory will never be forgotten.”

Today, Midway Atoll NWR functions as one of over 500 National Wildlife Refuges that comprise the National Wildlife Refuge System. Its retention of many of the military facilities that were constructed on the island is not unique within the system, but retention of a fully functional Federal Aviation Administration (FAA) Part 139 certified airport makes it unlike any other refuge. Its location within the Pacific Ocean makes Midway Atoll vital to commercial airlines flying twin engine commercial jets across the Pacific Ocean. Those Trans-Pacific jets are required to have emergency landing access to an airport en route, and Henderson Airfield on Midway Atoll serves that function. The added infrastructure and cost that stem from that requirement are substantial and complex. Midway Atoll is also a fully functioning wildlife refuge with a vital and growing biological program with numerous ongoing, long-term habitat restoration, and species monitoring and research projects.

Cooperators for operations on Midway include: Federal Aviation Administration (FAA), Department of Defense-Defense Threats Reduction Act (DTRA), Department of Commerce-NOAA, Department of Homeland Security-US Coast Guard, and National Fish and Wildlife Foundation.

1.2 ISLAND ACTIVITY

Midway’s annual activity may be grouped into three main elements: 1) refuge programs consisting of biological monitoring, habitat restoration, and visitor services, as funding and support capabilities allow, and Battle of Midway National Memorial commemoration; 2) infrastructure operations and maintenance (including building, structure and historic property construction, rehabilitation, restoration and demolition); and 3) airport capital improvements and operations. Full-time Service employees and volunteers work on Refuge programs throughout the year and the Service hosts a variety of other partner and contracted workers for a variety of programs and projects. Nearly all the infrastructure maintenance and airfield operations are conducted by a Base Operations Support Services Contractor (referred to as the BOSS Contractor) hired by the Service specifically for those purposes.

The BOSS Project Manager must be a licensed Professional Engineer in Mechanical Engineering and must maintain their license for the duration of the contract. This is necessary to oversee the operations, maintenance, and construction work on the island.

Professional conduct is required by all Contract employees. All Contract employees must read, understand, and sign the Midway Rules and Regulations prior to being transported to Midway Atoll (Appendix E, F, and G). The signed Midway Rules and Regulations must be submitted to the Refuge Manager prior to entry to Midway. The Contractor is responsible for ensuring all employees have signed the Midway Rules and Regulations prior to entry to Midway, and that all employees adhere to the Midway Rules and Regulations. All Service personnel, transients, visitors, contractors, etc. must also read, sign, and adhere to the Midway Rules and Regulations. Due to the living and working conditions of the island, these Rules and Regulations are necessary to ensure a safe and respectful community, as well as the protection of wildlife. Any violation of these Rules and Regulations, unless promptly corrected, shall be grounds for termination of this contract in accordance with the Default clause of this contract.

2.0 PERFORMANCE WORK STATEMENT

2.1 MOBILIZATION AND TRANSITION/DEMOBILIZATION

2.1.1 The Contractor shall provide an annual management evaluation and assessment report with the same categories and structure as the Quarterly Performance Report (CDRL B001). This report will provide management trend analysis and recommendations for any systemic improvements for systems/processes (CDRL B002). Contractor format will be acceptable, but it must include categories needed to complete Service and FAA reports (i.e., US Coast Guard Fuel Usage, Refuge Annual Performance Plan, Refuge Management Information, Service’s Asset Maintenance Management System, Vehicle Fuel Use Report, Energy Report, Safety Report, Real Property Inventory, etc.). The Service Refuge Manager will verify the BOSS Contract Project Manager has included the required information in the Quarterly and Annual Reports.

2.1.2 Upon award of the contract, the Contractor shall assume all responsibilities on February 1, 2022 with one

(1) month to become fully operational. The Contractor will ensure that government property is separated from the Contractor’s property and that the government property is properly inventoried and accounted for.

2.1.3 Demobilization shall include all activities and costs for transportation of personnel, Contractor equipment and supplies/materials not used in the contract, including the disassembly, removal and/or site cleanup of any offices, residences, other buildings, or other facilities assembled on the site for the contract.

2.1.4 Work includes mobilization and demobilization required by the contract at time of award. If additional mobilization or demobilization is required during performance of the contract as a result of changed, deleted or added items of work, in which the Contractor is entitled to an adjustment in the contract price, compensation for such costs will be included in the price adjustment for the item or items of work changed or added.

2.1.5 (Delete entire CLIN – placeholder only).

2.1.6 The Contractor is responsible for security of the Contractor’s equipment while on site and en route to the site after procurement.

2.2 GENERAL REQUIREMENTS

2.2.1 The Contractor shall provide an annual management evaluation and assessment report with the same categories and structure as the Quarterly Performance Report (CDRL B001). This annual report will provide management trend analysis and recommendations for any systemic improvements for systems/processes (CDRL B002). Contractor format will be acceptable, but it must include categories needed for Service and FAA reports (i.e. US Coast Guard Fuel Usage, Refuge Annual Performance Plan, Federal Business Management System Reports, Vehicle Fuel Use Report, Energy Report, Safety Report, Real Property Inventory, etc.). The Service Refuge Manager will verify the BOSS Contract Project Manager has included the required information in the Quarterly and Annual Reports.

2.2.2 The government will maintain a list of all equipment necessary for the operational portion of this contract and it may vary over time. Contractor is responsible for the proper use and maintenance of said equipment.

2.2.3 Deleted, placeholder only.

2.2.4 Safety Standards

The Contractor shall manage and execute all activities included in this Performance Work Statement (PWS) within the bounds of accepted safety practices and as required by Service policy and guidance (FWS 240 FW1 thru FWS 243 FW 5; http://www.fws.gov/policy).

The Contractor shall update the Station Safety Plan with all the elements required by 240 FW1 and provide implementation procedures for the Station Safety Plan to the Refuge Manager within 60 calendar days after contract award (CDRL A005).

The Contractor shall conduct an annual safety inspection of all station facilities, operations, and equipment and provide a copy of the report to the Refuge Manager within 120 days after contract award and thereafter on an annual basis. The report shall include recommendations to address any deficiencies.

The Contractor shall comply with all health and safety rules of the Station Safety Plan.

The Contractor shall take all reasonable steps and precautions to prevent accidents and preserve the health and safety of Contractor personnel, Government personnel, visitors, and wildlife.

Any violation of these health and safety rules and requirements, unless promptly corrected as directed by the contracting officer, shall be grounds for termination of this contract in accordance with the Default clause of this contract.

The Contractor shall identify an Occupational Safety and Health Administration (OSHA) qualified Safety Officer to oversee the requirements of this section. If the Safety Officer is off island more than two weeks, an Acting Safety Officer must be identified to perform these duties.

2.2.5 Environmental Compliance

The Contractor shall comply with all Service policies and directives pertaining to environmental laws and regulations (FWS 560 FW 1 thru FWS 561 FW 5, at a minimum). The Contractor shall provide training for Contract employees relating to safety, environmental compliance, hazardous material management and fuel spill response in accordance with Service policies and directives. The Contractor shall adhere to the most up to date Midway Atoll NWR Spill Prevention Control and Countermeasure Plan (SPCC) (Appendix I) and Facility Response Plan (FRP) (Appendix J). The Contractor shall provide the required inspection forms monthly and required SPCC training on an annual basis. The Contractor shall keep the Spill Notification List in the SPCC and the Emergency Notification List in the FRP. The Contractor shall maintain all equipment necessary to execute the SPCC and FRP and maintain adequate supplies of materials for response. Since the Contractor represents the Federal government with respect to projects and other activities on Midway Atoll, the Contractor is also required to comply with all Federal and state regulations and policy pertaining to projects considered to be a “Federal action.” These include but are not limited to the National Environmental Policy Act, National Historic Preservation Act, Endangered Species Act, Migratory Bird Treaty Act, Marine Mammal Protection Act and Comprehensive Environmental Response, Compensation, and Liability Act. The Refuge is responsible for the documentation and/or consultation under these laws, but the Contractor must comply with all measures identified as necessary to be in compliance with such laws.

2.2.6 Quality Control

The Contractor shall develop and implement a quality control (QC) program that provides for adequate control of quality throughout all areas of Contract performance. Services under the Contract shall be controlled at points necessary to assure complete conformance to contractual requirements. The written procedures developed in compliance with this specification shall be effective, economical, planned, and developed in consonance with overall effort required in contract performance and Service Refuge Operations.

The Contractor’s QC (CDRL A002) plan shall be submitted to the Refuge Manager for review in draft format for approval. At a minimum, the Contractor will address all utilities, food services, fuel system infrastructure maintenance, vehicle maintenance, vessel maintenance, heavy equipment maintenance, and airfield operations. A description of the inspection system to cover all services identified in the PWS shall include specifics as to the areas to be inspected both on a scheduled and unscheduled basis, frequency of inspections and the mechanism for regularly informing the Refuge Manager of those inspections. The records of inspections shall be maintained by the Contractor and made available to the Government throughout the contract performance period and for the period after contract completion until final settlement of any claims under this contract. The QC program shall be designed to promptly detect and correct conditions which adversely affect quality and to develop and implement a method to maintain regular information flow regarding the program to the Refuge Manager.

The quality of work performed under this Contract is the responsibility of the Contractor. This PWS provides the minimum requirements for a Contractor-implemented quality control program. Throughout the course of this contract, the Government may elect to perform independent verification inspection of services rendered to monitor the effectiveness of the Contractor’s system. Government inspection shall not constitute acceptance; nor shall it in any way replace Contractor inspection or otherwise relieve the Contractor of any responsibility to take all actions necessary to assure highest quality of services rendered.

The Contractor will fill all vacated positions within 10 weeks and arrange for travel and Enter on Duty dates within 4 weeks of filling the vacancy.

The Refuge Manager is the approving authority for all personnel coming to and leaving from Midway, including those requesting travel on Service-chartered aircraft or vessels.

Contract employees will be allowed up to two (2) non-emergency Service-chartered aircraft or vessel round-trip trips per year. The Contractor is responsible for managing these trips/requests with the Service via a manifest. Scheduling of these trips will be coordinated through a manifest with priority given to Refuge mission critical work. If additional non-emergency trips are requested, the contract employee must pay the allotted per person fare. Contractor is to provide an information package for each occupant on the manifest two weeks in advance of the flight, if possible. This information package should include information about the Refuge, directions to the airport/marina, and other useful information to prepare the visitor for their trip. Contractor to verify valid passports and other Personally Identifiable Information (PII) and coordinate that information with the contracted services for transportation. PII is to be protected to ensure only designated persons have access to such information.

2.2.7 Work for Others

Request by other agencies for work to be done by the Contractor shall be approved by the Refuge Manager. Reimbursement will be in accordance with the current Midway Fee Schedule. The Service will consider limiting BOSS Contractor work for other agencies/contractors during the Midway construction season (approximately August through October) due to high island occupancy and a high volume of BOSS Contractor work required when albatrosses are not nesting.

2.2.8 Tracking and Billing of Transient Usage Fees.

The Contractor will develop and implement an approved method to account for all fees, on a monthly basis, collected from transients to include billeting, food services, guest services fees, port services fees, chartered aircraft transportation fees, equipment rental, labor, recreation fees, and fuels and related expenses. The accounting information will be submitted monthly to the Budget Analyst and be included in the Quarterly Performance Report (CDRL B001). The Contractor will forward the collections and documentation of fees monthly as directed for deposit to the “U.S. Fish and Wildlife Service”. Contractor to use the current fee schedule posted on the Service website.

The Contractor shall establish procedures for check-in/out of billeting and provide a service desk or accessible designated Site Administrator as necessary to support transient personnel. The Contractor is to provide within 24 hours of arrival, a list of all residents (roster by category – prime Contractor, FWS employees, visitors, etc.) on-island to the Project Manager, Safety Officer and Refuge Manager. The Contractor is expected to remain diligent with bill collections. All bills will be collected as soon as possible with every attempt to collect them within 90 days. The Contractor will provide the Refuge Manager a list, including point of contact information, of unpaid bills when they exceed 90 days.

The Contractor will provide Guest Services including orientation at Charlie Barracks. This shall include safety procedures, rules and regulations, guest room services and expectations, food services, etc.

The Contractor will provide tracking of all personnel on and off island. Reports will be provided monthly to the Budget Analyst to include personnel name, affiliation, date arrived, method of arrival (air, IMUA, etc.), date departed, departure method, and lodging in which housing unit.

2.3 UTILITIES – ELECTRICAL

Contractor shall operate and maintain the Midway electrical power system, including electricity produced by generators and photovoltaic (PV; solar) panels. Contractor will track electrical usage with meters capable of reading PV output on individual buildings approved by the Refuge Manager to the extent that meters are available. This will include primary and emergency power generation, all distribution (medium and low voltage), and in-building electrical systems. Overall operational readiness (OR) will be maintained at 100% for the primary and backup power and distribution system. The primary generation shall always be maintained for 95% OR with emergency generation system available to cover outages of the primary system. The system shall be managed so that power outages will be repaired within eight (8) hours. These eight (8) hours begins when the Contractor is notified of the outage. The Refuge Manager must be notified of all outages. The Contractor will track total power used and usage per building with meters (see above), quality control, and maintain a maintenance log. This information will be tracked monthly and included on the Quarterly Performance Report (CDRL B001).

At times, the electrical system may be under construction and the Contractor will be required to maintain the system as it changes.

2.4 UTILITIES – WATER

Contractor shall operate and maintain the Midway potable and non-potable water systems. This will include water collection, treatment, distribution, wastewater, inspection, monitoring, and maintenance of the existing potable and non-potable systems. The services to be performed shall be focused on the operation, inspection, analyzing, monitoring, and testing services and maintenance of existing and new water infrastructure. Plumbing related services will include emergency repairs. Additionally, testing of fire hydrant flows and pressures will be limited to once per annum and testing will ensure pressure is between specified minimum and maximum water pressure. Operational Readiness will be maintained at 95% for both the potable and non-potable water systems. If emergency repairs cause lower operational parameters than the above performance standards, the Contractor will return to the standard as soon as possible after returning emergency equipment to service. The Refuge Manager must be notified of all outages. The non-potable system will be operated at a minimum water pressure of 20 psi with a normal maximum of 40 psi. The Contractor will track usage, quality control, and maintain a maintenance log. This information will be tracked monthly and be included on the Quarterly Performance Report (CDRL B001). At times, the water system may be under construction and the Contractor will be required to maintain the system as it changes. If substantive changes are made to the system, CLIN 4 will be negotiated as required. The current system is described in Appendix A and will be used as the basis for the Contractor’s proposal. The Contractor shall at a minimum monitor and analyze each water supply system for contaminants in accordance with FWS 561 FW 4 (Safe Drinking Water Act) and provide those results to the Contracting Officers Representative (COR) and Refuge Manager.

2.5 UTILITIES - WASTE MANAGEMENT

Contractor shall operate and maintain the Midway waste management system. This will include garbage, recyclable materials, and HazMat collection. There will be designated locations for garbage to be segregated and collected and the Contractor will make a weekly pickup of these locations. All HazMat will have a central location for retrograde in accordance with environmental compliance and safety standards. Seasonal removal and disposal of bird carcasses will be conducted annually pursuant to the Standard Operating Procedure published by the Refuge Manager. The Service will focus on dead birds occurring in the town area around food service facilities and residences and will occur not more than once a week, typically during the May to August time frame. The Contractor will operate and maintain the on-island incinerator. In accordance with the ACS Model CA-300 Incinerator Operations and Maintenance Plan (Appendix K), dated August 2003, the incinerators Operational Readiness will be maintained at 90%. All major repairs will be negotiated under CLIN 17 Over and Above (Appendix H, Category 5). The Contractor will track incinerator status monthly, and this information will be included on the Quarterly Performance Report (CDRL B001).

2.6 UTILITIES – COMMUNICATION SERVICES

Contractor shall operate and maintain the Midway communications system with at least one full-time IT Technician. This includes but is not limited to telephone (land line), internet, fax, emergency satellite hand-held telephones, satellite components located on Sand Island, electronics, distribution systems external/internal, radio communications system, repeater and base station and hand-held VHF radios. Contractor must be able to monitor internet use to ensure sufficient band width is always available to support critical functions such as Service Refuge staff operations (FWS office), airport operations, weather receiving/reporting, phones, payroll, and email. Operational Readiness will be maintained at a minimum of 95% with most outages limited to only parts of the entire system. The island-wide communication grid is expected to be maintained so that problems only occur only once or less per year and are generally limited to periods of four (4) hours or less. Outages of longer duration than four hours shall be reported upon detection to the Refuge Manager. Outages or limitations caused by off-island circumstances (i.e. solar interruptions of satellite service) will not count against the Contractor’s island operational standards. The Contractor will track usage, quality control (outage locations) and maintain a maintenance log as well as develop and implement a regular reporting program to the Refuge Manager. This information will be tracked monthly and included on the Quarterly Performance Report (CDRL B001). The communications system will be under construction and the Contractor will be required to maintain the system as it changes. As substantive changes are made to the system, CLIN 6 will be negotiated as required. The current system is described in Appendix A and will be used as the basis for the Contractor’s proposal. All major repairs will be negotiated under CLIN 17 Over and Above (Appendix H, Category 5).

2.7 FACILITIES MANAGEMENT

Contractor shall inspect all buildings and structures as identified on the Midway Atoll map attached to this solicitation (including Navy and Japanese memorials), on a monthly basis, and develop a Refuge Manager-approved Maintenance Plan and schedule for each (CDRL A007). Also included in this Maintenance Plan should be all other infrastructure support (e.g., piers, roads, and sidewalks). Maintenance and minor repair of Appendix B (Buildings and Structures) – Group A buildings components (foundations, roofs, windows, doors, exterior and interior walls, interior utilities and interior finishes, etc.) will be authorized under FFP CLIN 7. Maintenance and minor repair of Appendix B (Buildings and Structures) – Groups B & C building components (foundations, roofs, windows, doors, exterior and interior walls, interior utilities and interior finishes, etc.), and all major repairs of Groups A, B, and C buildings will be negotiated under CLIN 17, Over and Above (Appendix H, Category 1).

The Contractor will develop and implement a program to report all Group A, B and C building maintenance, including all scheduled or unscheduled routine or emergency maintenance and repairs (Priority 1 through 4 calls and Preventative Maintenance), to the Refuge Manager on a monthly basis at a minimum. This reporting program shall include the disposition of all maintenance activities opened and completed. Completed activities will be removed from the subsequent report. All work performed under this requirement shall conform to industry standards, manufacturers’ recommendations, and appropriate statutory guidance. Contractor will track property inventory using standard Service property management system. Repairs and Service Calls will be responded to and completed by the following priority:

1) Emergency Calls (Priority 1). Situations that require immediate action to eliminate hazards to personnel, wildlife, equipment, or the environment; prevent loss or damage to Government property; keep the airfield operational; or to restore essential services that have been interrupted by an unplanned event. The Contractor response time to an emergency shall be within thirty (30) minutes following notification of the call for both core and non-core working hours. The Contractor shall stabilize the situation assuring the emergency will not recur. If further labor and material are required to complete the repair once the emergency is arrested, completion and closing of the service call shall be no later than 24 hours following notification of the emergency call unless stated otherwise within the technical portion of this specification.

2) Urgent Calls (Priority 2). Situations that do not immediately endanger personnel or wildlife or threaten damage to property or the environment but would soon inconvenience and affect the health or well-being of personnel or wildlife or disrupt operational missions or projects. All urgent calls shall be completed, and service call closed no later than 72 hours following notification of the call.

Priority Calls (Priority 3). Work requiring attention ahead of routine work but does not require immediate response. Completion time for a Priority 3 call is usually stated by the requester or a mutually agreed date. A routine service call will be closed when it is completed. All Priority 3 calls shall be completed, and service calls closed no later than 15 calendar days following notification of the call.

3) Routine Calls (Priority 4). Priority 4 calls are not considered an emergency, urgent, or priority call. All routine calls shall be completed, and service calls closed no later than 30 days following notification of the call, unless specified otherwise when issued. Occasionally, the Refuge Manager shall state specific dates or times for routine service call accomplishment such as providing special maintenance support for other contractors, and other atypical items of work.

Preventive Maintenance (PM) is primarily concerned with items that, if disabled, would interfere with an essential operation, including reliability and availability, endanger life and property, or involve high cost or long lead-time for replacement. PM work includes, but is not limited to, visual and operational inspection, cleaning, corrosion removal and related painting, adjustment, alignments, lubrication and replacement of filters, belts, fasteners, hoses and other consumable items required to correct or minimize operational wear and deterioration of facility systems and equipment.

Annual Inspection of Water-Based Sprinkler Systems and Automatic Fire Alarm Systems. The Contractor shall be responsible for inspection of all water-based fire protection systems and fire alarm systems. The water-based fire protection systems shall be inspected, tested, and maintained in accordance to the most current edition of National Fire Protection Association (NFPA) 25. The fire alarm systems shall be inspected, tested, and maintained in accordance to the most current edition of NFPA 72. All minor maintenance procedures such as flushing of fire lines or replacement of minor components such as burnt out light bulbs or damaged sprinkler heads shall be considered as routine and handled as part of these requirements. Extensive work such as replacement of long runs of corroded pipelines or replacement of an alarm panel shall be handled under the CLIN for O&A. All of the residences are designed to “Lodging or Rooming House” occupancy standards with the exception of The Charlie “C” Hotel which is designed to “Existing Hotel and Dormitories” occupancy standards and the Midway House which is designed to “One and Two Family Dwelling” occupancy standards.

The Contractor will consult with the Refuge Manager to develop a grounds maintenance plan within the improved areas of the island to be implemented by the Contractor upon final approval by the Refuge Manager. Because of the diversity and abundance of wildlife, the type of maintenance needed will change seasonally.

Maintenance will include:

1. A limited amount of weeding by mechanical means, i.e. weed whacker, (if approved by the Refuge Manager because of endangered nesting Laysan ducks and burrowing seabirds), but no more than four (4) hours per week between August and October.

2. Weed control by hand or by using approved herbicides as often as required by the plan.

3. Pruning of shrubs for aesthetics and to maintain infrastructure free of vegetative damage, but no more than four (4) hours per week between August and October.

4. Trash pick-up and removal, but no more than four (4) hours per week and at designated locations.

5. Pest control at contracted buildings, but no more than eight (8) hours per week.

6. Miscellaneous other tasks developed in the plan to maintain safety and a neat appearance.

7. Dead bird removal pursuant to the published SOP around the roads, residences, offices and dining facility (note: fire fighters/airfield operations staff will remove “Foreign Object Debris also known as FOD” and dead birds from the runway, taxiway, Runway Safety Area and ramp under CLIN 12).

Additionally, the following other areas of grounds maintenance will be limited to no more than four (4) hours per week: washing of walkways/pathways and cement areas before special events and for health and safety; maintenance of landscaped areas, walkways, and parking lots.

Performance Work Statement, Midway Atoll, RFP –– BOSS

2.8 EQUIPMENT MAINTENANCE

The Contractor shall maintain all equipment, heavy equipment (i.e. dozers, loaders, graders, excavators, dump trucks, flatbed trucks, cranes, etc.), vessels and vehicles. However, priority (Normal Standard) will be placed on emergency/critical equipment, vessels, and vehicles such as those supporting the airfield and fuel farm. Non- emergency/critical equipment and vehicles will be maintained as lower priorities (Minimal and/or Preservation Standards). The equipment will be maintained to either normal, minimal, or preservation levels as described below.

1. Normal standard - all activities required to provide preventative and scheduled maintenance as required by the original equipment manufacturer (OEM) and minor repairs for normal wear and tear (i.e. tires, batteries, windshield wipers).

2. Minimal standards - keeping the vehicle in the current condition with preventative maintenance until it becomes non-operational.

3. Preservation standard – items that are used infrequently (less than 6 months per occurrence) shall be kept in a minimally preserved status (on jacks, exposed metal preserved, fluids topped off, covered, battery removed). As required, items will be brought back in service to minimal operational capacity and returned to the preserved status as soon as possible after mission accomplishment.

The equipment, vehicles, heavy equipment, and vessels shall be maintained at the following performance standards (Appendix C):

If emergency/critical equipment repair/maintenance causes lower operational parameters than the above performance standards, the Contractor will notify the Refuge Manager and return to the standard as soon as possible after returning emergency/critical equipment to service.

All major repairs will be negotiated under CLIN 17 Over and Above (Appendix H, Category 2). The Contractor shall report vehicle/vessel/equipment status in the Quarterly Performance Report (CDRL B001).

Must provide availability of a Contractor crane operator with at least 10 years of experience operating cranes; there are no certification requirements. The Contractor shall have an experienced boat mechanic with at least 5 years of experience maintaining a variety of boats. The mechanic will be responsible for the maintenance, diagnostics, and repair of all vessel’s motors, electronic equipment, safety equipment, mechanical equipment, trailers, etc. The Contractor will also provide a skilled operator (> 5 years’ experience) who must pass the Service’s MOCC certification program at the Service’s expense and provide routine boat operations for Refuge activities and for the deployment and retrieval of the fuel spill buoys for placement around all vessels that dock such as the IMUA and barges. It is preferred that the mechanic and operator be the same employee. The Service will also have MOCC certified boat operators to assist with operations and provide emergency back-up.

The routine use of motorized vehicles will only be permitted during work hours/activities. Bicycles will be used for transportation during non-work hours. Motorized vehicles may only be used during non-work hours to transport heavy or bulky items (i.e. transport case of canned goods from the island store to a personal residence), as approved in advance by the Refuge Manager or designee. The Contractor will ensure that motorized equipment/vehicle use is kept to the absolute minimum even during work hours to conserve fuel and extend the life of the vehicles.

2.9 MATERIAL MANAGEMENT

Contractor shall maintain a material management system that will facilitate the ordering, transportation, retrograde, and warehousing of material/supplies. All efforts will be made to use environmentally friendly materials and supplies and to “reduce, re-use, and recycle.” The Contractor will make materials purchases that are alternatives to plastic consumables and items not recyclable (i.e. plastic disposable silverware and glass containers as opposed to aluminum containers). The Contractor will assist in determining on hand supplies balancing “Just in Time” (JIT) concepts and warehouse/transportation costs. The Contractor shall provide the Refuge Manager a draft Material Management Plan that will include material inventories and suggested supplies levels (CDRL A003). The Contractor will track monthly usage, acquisition, and balances and will report quarterly (CDRL B001). Ensure mission is not degraded due to lack of spare parts for critical systems on the island. Critical systems include airfield and lighting, power plant, water system, communication-electronics, heating and cooling systems, fuel storage and distribution, navigation system, etc. Maintain accurate status and accountability of equipment and ensure loss or damage of equipment/supplies is minimized and documented.

Major staging, packaging, and transportation requirements for retrograde operations (scrap, vehicles) will be negotiated as a reimbursable under CLIN 17 - Over and Above (Attachment 6). The Contractor shall ensure minimal packaging to help reduce solid waste.

Contractor shall manage a warehouse in Honolulu to support the storage, inventory and management of mail, supplies, and equipment needed on Midway Atoll. Contract employees will prepare and pack all supplies for transport and delivery to the appropriate location (port or airport), this will include placing appropriate hazard placards on applicable containers. The Contractor will assist with loading of the plane and vessels, as directed by the crew. This shall include manifesting all Contractor acquired supplies and materials provided to the government. Contractor will be responsible for off-loading supply planes at Midway Atoll and delivering the supplies, groceries, luggage, etc. to the appropriate location. When off-loading large vessels, such as the IMUA, at Midway Atoll, the Contractor shall operate in a safe but expeditious manner in these procedures. The Contractor will be responsible for the manifesting of all supplies loaded for return trips off Midway Atoll, including the use of appropriate placards for hazardous materials. The Contractor will load all planes and vessels on Midway Atoll for their return trip at the direction of the crew. Warehouse staff will collect supplies, mail, and luggage from the returning flight in Honolulu and deliver it to the warehouse for processing. Staff will also assist with off-loading vessels upon return to Honolulu and transport the supplies and materials to the warehouse for inventory, storage, and distribution. The Contractor will deliver any stamped US mail to a mailbox/drop box, any FedEx packages to a designated drop-off/pick-up center and set aside all other mail for Service personnel pick-up on site. Warehouse personnel will order needed containers for transport, supplies, food, and fuel for delivery to Midway Atoll. For scheduled flights and vessels, the Contractor will manage related tasks to avoid overtime pay of employees. Contractor is not responsible for providing IMOs.

2.10 HUMAN WELFARE

2.10.1 FOOD SERVICES

Food services are one of the most visible and important services provided by the Contractor and support the quality of life on Midway Atoll. Therefore, service will be under constant scrutiny by both the patrons and Refuge Manager. Food service, while not overly ostentatious or elaborate, must meet the highest standards of quality, health consciousness, cleanliness, and wholesomeness.

Food services support will be operated on the scale to meet the needs of the Service, partners, contractors, visitors, guests and transient personnel on Midway Atoll. The population ranges from 40 to 75, on average, and could increase by approximately 18 from December through July and by approximately 36 for the August through October construction season. The Service will notify the Contractor at least 2 weeks in advance if an unusually large increase or decrease in island occupancy is expected. During island occupations of over 70 personnel, meal variety and mealtimes can be altered to accommodate the higher island occupancy.

Contractor shall fulfill the following food service objectives:

· Provide all management, services, parts, supplies, labor, and food necessary to serve three daily meals as required in this contract.

· Provide a constant variety of sanitary, nutritious, and high-quality food and meals which are attractively displayed for Midway staff, volunteers, cooperators, contractors, and guests.

· The Contractor shall maintain and operate the hydroponics garden to supply fruit, vegetables, and herbs to the dining hall, and harvest fruits and vegetables from the garden and orchard for use in the dining hall. The Contractor shall ensure all items grown in the hydroponic garden are available to the “common table” and are not for personal private consumption without approval of the Refuge Manager. The Contractor must abide by the conditions of the Service’s Biological Integrity, Diversity, and Environmental Health policy (601 FW 3) (link https://www.fws.gov/policy/601fw3.html) which limits what can be grown in the hydroponics garden, in the Community Garden and around personal residences.

· Food services will be provided within the contract cost ceiling (based upon DOD Maximum per diem rates outside the continental United States, Travel Per Diem allowances, Hawai`i, Location “other” (link https://www.defensetravel.dod.mil/Docs/perdiem/browse/Allowances/Per_Diem_Rates/Text_Only/OCONUS-Overseas/2020/ovs20-01.pdf) and managed so as not to interrupt Midway operations nor disrupt established quality of service.

· The Contractor will track the number of meals served by category (BOSS Contractor employees, FWS Midway staff employees, other FWS staff, volunteers, other Contractor employees, guests, and transient visitors, etc.) and submit this information monthly to the Budget Analyst and on the Quarterly Performance Report (CDRL B001).

This PWS 2.10.1 shall be invoiced as:

· Base price for providing three daily meals for up to 50 personnel, cooperators, contractors, and guests on Midway Atoll.

· Additional meals provided in excess of the 50 listed above, per day.

FOOD SERVICES GENERAL REQUIREMENTS:

· The food service operation will be located in the Clipper House Building. All preparation, staging, and storage will be conducted at this location with additional cold/freezer storage containers near the harbor and dry storage near Clipper House.

· Meals and beverages shall consist of flavorful and high-quality food, served under clean and sanitary conditions. The Contractor shall endeavor to:

· Maximize the use of fresh foods

· If requested, offer healthy and a variety of life-style food choices, to include vegetarian.

· Minimize the use of processed foods.

· The Contractor shall operate the food services in strict accordance with standard food service industry practices of record-keeping, quality assurance programs, and prudent business practices.

· Menu selection must be planned on a rotating basis, utilizing a Master Menu. The Master Menu will be coordinated with and approved by the Refuge Manager monthly. The Master Menu shall be adjusted as needed to take advantage of seasonal foods. The daily offering for lunch and dinner entrees shall include three options, with at least one vegetarian option.

· The Contractor shall submit a monthly menu to the Refuge Manager for approval by the 15th of the previous month.

· The monthly menu will provide information so as to allow the guest to make informed dietary choices and shall be posted in the Clipper House and in common areas.

· The Contractor shall present food and beverages in an attractive fashion and freshen as needed during the meal period.

· Post signs of daily food selections at all food stations. If requested, provide a description to include main ingredients, nutritional values, and any known common allergens.

· Although guests will be asked to clear their own tables, discard all trash and return service wares to designated area, the Contractor shall constantly monitor the area, and bus/clear tables so as to maintain a neat and attractive facility.

· Coordinate the need for routine maintenance and repair of all food service equipment and area facility, as necessary, to avoid an interruption of service.

· The Food Services Manager shall develop and coordinate a plan for pest control of the Clipper House. The Food Services Manager shall provide a quality assurance surveillance to prevent infestations in the food and beverage areas, which shall be included as part of the QC Plan. The Refuge Manager shall be notified immediately of any failures and/or omissions by the Pest Control Service.

FOOD SERVICES BOARD PLANS

· All guests (FWS staff, Contractor staff, cooperators, and volunteers) will follow a board plan which will include some combination of breakfast, lunch, and dinner. The Contractor shall use a tracking system so that board plan participants can be accurately charged, and meal sales tracked.

· All users of the board plan will be charged a posted fee and all monies will be remitted to the Contractor as the collection agent for the Service.

· METHOD OF PAYMENT

· Resident FWS Staff will pay Contractor monthly via cash or credit card.

· Cooperators, visiting FWS staff, other government personnel, guests and transients will pay Contractor via cash or credit card a minimum of monthly, with the balance being cleared before leaving the island.

· FWS volunteers’ meals will be billed by the Contractor monthly.

· BOSS Contractor staff meals will be tracked and billed by the Contractor.

CLIPPER HOUSE

· HOURS OF OPERATION

Breakfast 6:30 a.m. to 7:45 a.m. Monday through Saturday

Lunch 11:30 a.m. to 12:45 p.m. Monday through Saturday

Dinner 5:00 p.m. to 6:15 p.m. Monday through Sunday

Sunday Brunch 9:00 a.m. to 12:30 p.m.

· Full meal service will be provided daily, 7 days a week, 365 days a year.

· Menu profiles for breakfast, lunch, and dinner shall be similar to those provided in commercial dining establishments and consistent with the facilities provided.

2.10.2 PERSONNEL (FOOD SERVICE)

· All food service employees shall have relevant experience and/or training in their areas of specialty.

· As a minimum, the Contractor shall provide annual training in food safety and sanitary practices to all food service employees.

· The Contractor will schedule the cook’s vacations, so all cooks are present on Midway Atoll during the times when the most population is expected (usually the construction season).

2.10.3 SANITATION AND SAFETY

· The Contractor shall maintain food service facilities at all times in a clean and sanitary manner in accordance with the highest industry standards and in compliance with all Federal, State and municipal laws, codes and regulations. All Contractor employees shall be trained to follow a “clean-as-you-go” policy.

· The standards of food hygiene, sanitation, food inspection, and personal hygiene of food handlers, as established in the Food and Drug Administration food code, (link https://www.fda.gov/food/retail-food-protection/fda-food-code) will apply for all food service and subsistence storage facilities.

· Food service, preparation and storage areas and food products will be inspected monthly by qualified Contractor personnel.

· The food service facilities are subject to inspection by the Refuge Manager.

· The Contractor shall adhere to the following minimum standards in kitchen/servery areas:

· Clean all kitchen and servery equipment on a continuous basis and following each meal period.

· Perform spot cleaning of all kitchen, servery, dining floor areas as necessary.

· Perform regular daily spot cleaning of all pantry areas.

· Keep public areas free of hazardous conditions.

· Adhere to industry accepted sanitation regulations for recommended warewashing temperatures and the use of chemical sanitizers.

· Monitor the dining areas before and during service hours to maintain dining rooms in a clean and orderly fashion. Tables and chairs are to be aligned and cleaned at the completion of each meal period.

· Store all cleaning supplies in non-food areas.

2.10.4 Housing

The Contractor shall provide the operation of the billeting function including transient, permanent Contractor, and visitor billeting. The Refuge Manager or designee shall administer the Department of Interior Quarters program for Midway Atoll regarding Service employees residing on Midway Atoll whose official duty station is Midway Atoll. The Contractor shall operate Charlie Barracks, or its replacement, as the primary transient lodging, for those rooms not assigned to Contract employees, and the Refuge Manager may designate other residences, such as the “Internet Café”, as transient lodging, as needed, with the Contractor managing those in addition to Charlie Barracks. Billeting furnishings, room configurations, and designation of quarters shall be approved by the Refuge Manager. All equipment and furnishings will be provided by the Government.

No daily housekeeping function is required in occupied individual rooms (transient or resident), but the housekeeper will ensure common areas of…